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13 November 2024
09:30 - 16:00
Full
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Management training for new managers (face-to-face)
It can be tough moving into management for the first time. This event will help prepare you for your new role.
You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.
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Bristol
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27 November 2024
09:30 - 16:00
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Management training for developing managers (face-to-face)
This event will focus on the key skills needed to be an effective manager.
Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.
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Exeter
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4 December 2024
09:30 - 16:00
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Conducting investigations (face-to-face)
How to conduct a fair internal investigation, from gathering the evidence to presenting the findings
Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision. It is important that they are conducted fairly.
Employers may be held liable if a poor investigation leads to a decision that results in an employment tribunal claim.
This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.
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Bristol
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18 December 2024
09:30 - 16:00
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Having difficult conversations (face-to-face)
Practical guidance, with role play activities, on how to handle difficult conversations with employees
One of the most challenging parts of managing performance is initiating conversations around sensitive topics. Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.
Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.
This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff.
You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.
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Exeter
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14 January 2025
09:30 - 16:00
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Mediation skills for managers (face-to-face)
Understanding the mediation process and how to effectively manage conflict in the workplace
Conflict at work can be stressful, time consuming and disruptive for all concerned.
When used properly, mediation is an effective method of early dispute resolution, with significant business benefits, including improved employee engagement, staff retention and productivity.
This event will provide you with the skills and understanding to manage conflict better and find lasting solutions for your workplace.
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Bristol
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27 February 2025
09:30 - 16:00
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Management training for new managers (face-to-face)
It can be tough moving into management for the first time. This event will help prepare you for your new role.
You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.
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|
Exeter
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11 March 2025
09:30 - 16:00
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Management training for developing managers (face-to-face)
This event will focus on the key skills needed to be an effective manager.
Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.
|
|
Bristol
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12 March 2025
09:30 - 16:00
|
|
Conducting investigations (face-to-face)
How to conduct a fair internal investigation, from gathering the evidence to presenting the findings
Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision. It is important that they are conducted fairly.
Employers may be held liable if a poor investigation leads to a decision that results in an employment tribunal claim.
This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.
|
|
Exeter
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10 April 2025
09:30 - 16:00
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Having difficult conversations (face-to-face)
Practical guidance, with role play activities, on how to handle difficult conversations with employees
One of the most challenging parts of managing performance is initiating conversations around sensitive topics. Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.
Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.
This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff.
You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.
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Bristol
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22 April 2025
09:30 - 16:00
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Mediation skills for managers (face-to-face)
Understanding the mediation process and how to effectively manage conflict in the workplace
Conflict at work can be stressful, time consuming and disruptive for all concerned.
When used properly, mediation is an effective method of early dispute resolution, with significant business benefits, including improved employee engagement, staff retention and productivity.
This event will provide you with the skills and understanding to manage conflict better and find lasting solutions for your workplace.
|
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Exeter
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