All Acas events in the West Midlands region

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.