All Acas events on Conflict management

Click on an event for more information and to book places. 

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30 April 2025
09:30 - 16:00 Full
Mediation Skills for Managers

Level – Skilled - for an in-depth understanding of a topic. Aimed at people with good knowledge or experience

Conflict at work can be stressful, time consuming and disruptive for all concerned. Sometimes problems between employees can seem difficult to overcome.

Mediation is an effective way to resolve disputes. When  used properly and at an early stage, it can help improve: 

  • working relationships between employees
  • employee engagement and team dynamics
  • employee retention

This training will introduce you to mediation and practical skills you can develop and use within your role. 

This will help you be seen as a better people manager and someone people can approach to help resolve issues at work.

 This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
20 May 2025
13:30 - 16:30 Nearly Full
Mediation Skills for Managers - two 3hr sessions over two consecutive days

Level – Skilled - for an in-depth understanding of a topic. Aimed at people with good knowledge or experience

Conflict at work can be stressful, time consuming and disruptive for all concerned. Sometimes problems between employees can seem difficult to overcome.

Mediation is an effective way to resolve disputes. When  used properly and at an early stage, it can help improve: 

  • working relationships between employees
  • employee engagement and team dynamics
  • employee retention

This training will introduce you to mediation and practical skills you can develop and use within your role. 

This will help you be seen as a better people manager and someone people can approach to help resolve issues at work.

 This event is nearly full

Digital via Zoom
28 May 2025
09:30 - 16:00
Mediation Skills for Managers

Level – Skilled - for an in-depth understanding of a topic. Aimed at people with good knowledge or experience

Conflict at work can be stressful, time consuming and disruptive for all concerned. Sometimes problems between employees can seem difficult to overcome.

Mediation is an effective way to resolve disputes. When  used properly and at an early stage, it can help improve: 

  • working relationships between employees
  • employee engagement and team dynamics
  • employee retention

This training will introduce you to mediation and practical skills you can develop and use within your role. 

This will help you be seen as a better people manager and someone people can approach to help resolve issues at work.

Digital via Zoom
10 June 2025
09:30 - 16:00
Mediation Skills for Managers

Level – Skilled - for an in-depth understanding of a topic. Aimed at people with good knowledge or experience

Conflict at work can be stressful, time consuming and disruptive for all concerned. Sometimes problems between employees can seem difficult to overcome.

Mediation is an effective way to resolve disputes. When  used properly and at an early stage, it can help improve: 

  • working relationships between employees
  • employee engagement and team dynamics
  • employee retention

This training will introduce you to mediation and practical skills you can develop and use within your role. 

This will help you be seen as a better people manager and someone people can approach to help resolve issues at work.

Digital via Zoom
30 June 2025
13:30 - 16:30
Mediation Skills for Managers - two 3hr sessions over two consecutive days

Level – Skilled - for an in-depth understanding of a topic. Aimed at people with good knowledge or experience

Conflict at work can be stressful, time consuming and disruptive for all concerned. Sometimes problems between employees can seem difficult to overcome.

Mediation is an effective way to resolve disputes. When  used properly and at an early stage, it can help improve: 

  • working relationships between employees
  • employee engagement and team dynamics
  • employee retention

This training will introduce you to mediation and practical skills you can develop and use within your role. 

This will help you be seen as a better people manager and someone people can approach to help resolve issues at work.

Digital via Zoom
2 July 2025
09:30 - 16:00
Mediation Skills for Managers

Level – Skilled - for an in-depth understanding of a topic. Aimed at people with good knowledge or experience

Conflict at work can be stressful, time consuming and disruptive for all concerned. Sometimes problems between employees can seem difficult to overcome.

Mediation is an effective way to resolve disputes. When  used properly and at an early stage, it can help improve: 

  • working relationships between employees
  • employee engagement and team dynamics
  • employee retention

This training will introduce you to mediation and practical skills you can develop and use within your role. 

This will help you be seen as a better people manager and someone people can approach to help resolve issues at work.

Digital via Zoom
30 July 2025
13:30 - 16:30
Mock Mediation

Level – Developing - for building skills and knowledge in a topic. Aimed at people with some experience or existing knowledge

Mediation is a powerful way of quickly resolving problems between employees. 

Many people don’t know how mediation works in practice or how it can benefit their organisation.   

During this event, Acas trainers will role-play  a mediation process, demonstrating the steps and also pausing for discussion. This will allow you to see how mediation works and how it could be applied within your organisation.

You will leave this session with a much better understanding of mediation and its benefits. You’ll also be better placed to explain mediation to others. 

Digital via Zoom