All Acas events on Mediation

Click on an event for more information and to book places. 

Date Sort Icon/Button
26 January 2026
09:30 - 12:30
How to resolve conflict informally - two 3hr sessions over two consecutive days

Level – Skilled

Disagreements at work are common and can happen in any organisation. 

Low-level conflict between two  individuals can escalate, and cause: 
  • decreased morale and demotivation
  • division in teams 
  • absenteeism 
  • grievances

Facilitated conversations are an important informal approach to resolve conflict at the earliest opportunity. They help employees to work towards a resolution and can help managers to set clear expectations if an agreement is not reached.

When  used properly and at an early stage, facilitated conversations can help:

  • resolve issues informally
  • save money and time
  • improve working relationships between employees
  • create a supportive culture
  • prevent future disputes

This training will give you the practical skills to help you facilitate a conversation between two people  in conflict. 

It will enhance your management skillset and better establish you as someone that people can approach to help resolve issues at work.

Digital via Zoom
12 February 2026
09:30 - 16:00
How to resolve conflict informally

Level – Skilled

Disagreements at work are common and can happen in any organisation. 

Low-level conflict between two  individuals can escalate, and cause: 
  • decreased morale and demotivation
  • division in teams 
  • absenteeism 
  • grievances

Facilitated conversations are an important informal approach to resolve conflict at the earliest opportunity. They help employees to work towards a resolution and can help managers to set clear expectations if an agreement is not reached.

When  used properly and at an early stage, facilitated conversations can help:

  • resolve issues informally
  • save money and time
  • improve working relationships between employees
  • create a supportive culture
  • prevent future disputes

This training will give you the practical skills to help you facilitate a conversation between two people  in conflict. 

It will enhance your management skillset and better establish you as someone that people can approach to help resolve issues at work.

Digital via Zoom
17 February 2026
09:30 - 12:30
How to resolve conflict informally - two 3hr sessions over two consecutive days

Level – Skilled

Disagreements at work are common and can happen in any organisation. 

Low-level conflict between two  individuals can escalate, and cause: 
  • decreased morale and demotivation
  • division in teams 
  • absenteeism 
  • grievances

Facilitated conversations are an important informal approach to resolve conflict at the earliest opportunity. They help employees to work towards a resolution and can help managers to set clear expectations if an agreement is not reached.

When  used properly and at an early stage, facilitated conversations can help:

  • resolve issues informally
  • save money and time
  • improve working relationships between employees
  • create a supportive culture
  • prevent future disputes

This training will give you the practical skills to help you facilitate a conversation between two people  in conflict. 

It will enhance your management skillset and better establish you as someone that people can approach to help resolve issues at work.

Digital via Zoom
23 February 2026
09:30 - 16:00
How to resolve conflict informally

Level – Skilled

Disagreements at work are common and can happen in any organisation. 

Low-level conflict between two  individuals can escalate, and cause: 
  • decreased morale and demotivation
  • division in teams 
  • absenteeism 
  • grievances

Facilitated conversations are an important informal approach to resolve conflict at the earliest opportunity. They help employees to work towards a resolution and can help managers to set clear expectations if an agreement is not reached.

When  used properly and at an early stage, facilitated conversations can help:

  • resolve issues informally
  • save money and time
  • improve working relationships between employees
  • create a supportive culture
  • prevent future disputes

This training will give you the practical skills to help you facilitate a conversation between two people  in conflict. 

It will enhance your management skillset and better establish you as someone that people can approach to help resolve issues at work.

Digital via Zoom
26 February 2026
09:30 - 12:30
Mock mediation

Level – Developing

Mediation is a powerful way of quickly resolving problems between employees. 

Many people don’t know how mediation works in practice or how it can benefit their organisation.   

During this event, Acas trainers will role-play  a mediation process, demonstrating the steps and also pausing for discussion. This will allow you to see how mediation works and how it could be applied within your organisation.

You will leave this session with a much better understanding of mediation and its benefits. You’ll also be better placed to explain mediation to others. 

Digital via Zoom
5 March 2026
09:30 - 12:30
How to resolve conflict informally - two 3hr sessions over two consecutive days

Level – Skilled

Disagreements at work are common and can happen in any organisation. 

Low-level conflict between two  individuals can escalate, and cause: 
  • decreased morale and demotivation
  • division in teams 
  • absenteeism 
  • grievances

Facilitated conversations are an important informal approach to resolve conflict at the earliest opportunity. They help employees to work towards a resolution and can help managers to set clear expectations if an agreement is not reached.

When  used properly and at an early stage, facilitated conversations can help:

  • resolve issues informally
  • save money and time
  • improve working relationships between employees
  • create a supportive culture
  • prevent future disputes

This training will give you the practical skills to help you facilitate a conversation between two people  in conflict. 

It will enhance your management skillset and better establish you as someone that people can approach to help resolve issues at work.

Digital via Zoom
11 March 2026
09:30 - 16:00
How to resolve conflict informally

Level – Skilled

Disagreements at work are common and can happen in any organisation. 

Low-level conflict between two  individuals can escalate, and cause: 
  • decreased morale and demotivation
  • division in teams 
  • absenteeism 
  • grievances

Facilitated conversations are an important informal approach to resolve conflict at the earliest opportunity. They help employees to work towards a resolution and can help managers to set clear expectations if an agreement is not reached.

When  used properly and at an early stage, facilitated conversations can help:

  • resolve issues informally
  • save money and time
  • improve working relationships between employees
  • create a supportive culture
  • prevent future disputes

This training will give you the practical skills to help you facilitate a conversation between two people  in conflict. 

It will enhance your management skillset and better establish you as someone that people can approach to help resolve issues at work.

Digital via Zoom
18 March 2026
09:30 - 16:00
How to resolve conflict informally

Level – Skilled

Disagreements at work are common and can happen in any organisation. 

Low-level conflict between two  individuals can escalate, and cause: 
  • decreased morale and demotivation
  • division in teams 
  • absenteeism 
  • grievances

Facilitated conversations are an important informal approach to resolve conflict at the earliest opportunity. They help employees to work towards a resolution and can help managers to set clear expectations if an agreement is not reached.

When  used properly and at an early stage, facilitated conversations can help:

  • resolve issues informally
  • save money and time
  • improve working relationships between employees
  • create a supportive culture
  • prevent future disputes

This training will give you the practical skills to help you facilitate a conversation between two people  in conflict. 

It will enhance your management skillset and better establish you as someone that people can approach to help resolve issues at work.

Digital via Zoom
30 March 2026
09:30 - 12:30
How to resolve conflict informally - two 3hr sessions over two consecutive days

Level – Skilled

Disagreements at work are common and can happen in any organisation. 

Low-level conflict between two  individuals can escalate, and cause: 
  • decreased morale and demotivation
  • division in teams 
  • absenteeism 
  • grievances

Facilitated conversations are an important informal approach to resolve conflict at the earliest opportunity. They help employees to work towards a resolution and can help managers to set clear expectations if an agreement is not reached.

When  used properly and at an early stage, facilitated conversations can help:

  • resolve issues informally
  • save money and time
  • improve working relationships between employees
  • create a supportive culture
  • prevent future disputes

This training will give you the practical skills to help you facilitate a conversation between two people  in conflict. 

It will enhance your management skillset and better establish you as someone that people can approach to help resolve issues at work.

Digital via Zoom