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22 April 2026
13:30 - 16:30
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How to resolve conflict informally - two 3hr sessions over two consecutive days
Level – Skilled
Disagreements at work are common and can happen in any organisation.
Low-level conflict between two individuals can escalate, and cause:
- decreased morale and demotivation
- division in teams
- absenteeism
- grievances
Facilitated conversations are an important informal approach to resolve conflict at the earliest opportunity. They help employees to work towards a resolution and can help managers to set clear expectations if an agreement is not reached.
When used properly and at an early stage, facilitated conversations can help:
- resolve issues informally
- save money and time
- improve working relationships between employees
- create a supportive culture
- prevent future disputes
This training will give you the practical skills to help you facilitate a conversation between two people in conflict.
It will enhance your management skillset and better establish you as someone that people can approach to help resolve issues at work.
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Digital via Zoom
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How to resolve conflict informally
Level – Skilled
Disagreements at work are common and can happen in any organisation.
Low-level conflict between two individuals can escalate, and cause:
- decreased morale and demotivation
- division in teams
- absenteeism
- grievances
Facilitated conversations are an important informal approach to resolve conflict at the earliest opportunity. They help employees to work towards a resolution and can help managers to set clear expectations if an agreement is not reached.
When used properly and at an early stage, facilitated conversations can help:
- resolve issues informally
- save money and time
- improve working relationships between employees
- create a supportive culture
- prevent future disputes
This training will give you the practical skills to help you facilitate a conversation between two people in conflict.
It will enhance your management skillset and better establish you as someone that people can approach to help resolve issues at work.
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Digital via Zoom
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19 May 2026
09:30 - 12:30
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How to resolve conflict informally - two 3hr sessions over two consecutive days
Level – Skilled
Disagreements at work are common and can happen in any organisation.
Low-level conflict between two individuals can escalate, and cause:
- decreased morale and demotivation
- division in teams
- absenteeism
- grievances
Facilitated conversations are an important informal approach to resolve conflict at the earliest opportunity. They help employees to work towards a resolution and can help managers to set clear expectations if an agreement is not reached.
When used properly and at an early stage, facilitated conversations can help:
- resolve issues informally
- save money and time
- improve working relationships between employees
- create a supportive culture
- prevent future disputes
This training will give you the practical skills to help you facilitate a conversation between two people in conflict.
It will enhance your management skillset and better establish you as someone that people can approach to help resolve issues at work.
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Digital via Zoom
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27 May 2026
09:30 - 16:00
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How to resolve conflict informally
Level – Skilled
Disagreements at work are common and can happen in any organisation.
Low-level conflict between two individuals can escalate, and cause:
- decreased morale and demotivation
- division in teams
- absenteeism
- grievances
Facilitated conversations are an important informal approach to resolve conflict at the earliest opportunity. They help employees to work towards a resolution and can help managers to set clear expectations if an agreement is not reached.
When used properly and at an early stage, facilitated conversations can help:
- resolve issues informally
- save money and time
- improve working relationships between employees
- create a supportive culture
- prevent future disputes
This training will give you the practical skills to help you facilitate a conversation between two people in conflict.
It will enhance your management skillset and better establish you as someone that people can approach to help resolve issues at work.
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Digital via Zoom
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10 June 2026
09:30 - 16:00
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How to resolve conflict informally
Level – Skilled
Disagreements at work are common and can happen in any organisation.
Low-level conflict between two individuals can escalate, and cause:
- decreased morale and demotivation
- division in teams
- absenteeism
- grievances
Facilitated conversations are an important informal approach to resolve conflict at the earliest opportunity. They help employees to work towards a resolution and can help managers to set clear expectations if an agreement is not reached.
When used properly and at an early stage, facilitated conversations can help:
- resolve issues informally
- save money and time
- improve working relationships between employees
- create a supportive culture
- prevent future disputes
This training will give you the practical skills to help you facilitate a conversation between two people in conflict.
It will enhance your management skillset and better establish you as someone that people can approach to help resolve issues at work.
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Digital via Zoom
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24 June 2026
13:30 - 16:30
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Mock mediation
Level – Developing
Mediation is a powerful way of quickly resolving problems between employees.
Many people don’t know how mediation works in practice or how it can benefit their organisation.
During this event, Acas trainers will role-play a mediation process, demonstrating the steps and also pausing for discussion. This will allow you to see how mediation works and how it could be applied within your organisation.
You will leave this session with a much better understanding of mediation and its benefits. You’ll also be better placed to explain mediation to others.
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Digital via Zoom
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25 June 2026
09:30 - 12:30
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How to resolve conflict informally - two 3hr sessions over two consecutive days
Level – Skilled
Disagreements at work are common and can happen in any organisation.
Low-level conflict between two individuals can escalate, and cause:
- decreased morale and demotivation
- division in teams
- absenteeism
- grievances
Facilitated conversations are an important informal approach to resolve conflict at the earliest opportunity. They help employees to work towards a resolution and can help managers to set clear expectations if an agreement is not reached.
When used properly and at an early stage, facilitated conversations can help:
- resolve issues informally
- save money and time
- improve working relationships between employees
- create a supportive culture
- prevent future disputes
This training will give you the practical skills to help you facilitate a conversation between two people in conflict.
It will enhance your management skillset and better establish you as someone that people can approach to help resolve issues at work.
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Digital via Zoom
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8 July 2026
09:30 - 16:00
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How to resolve conflict informally
Level – Skilled
Disagreements at work are common and can happen in any organisation.
Low-level conflict between two individuals can escalate, and cause:
- decreased morale and demotivation
- division in teams
- absenteeism
- grievances
Facilitated conversations are an important informal approach to resolve conflict at the earliest opportunity. They help employees to work towards a resolution and can help managers to set clear expectations if an agreement is not reached.
When used properly and at an early stage, facilitated conversations can help:
- resolve issues informally
- save money and time
- improve working relationships between employees
- create a supportive culture
- prevent future disputes
This training will give you the practical skills to help you facilitate a conversation between two people in conflict.
It will enhance your management skillset and better establish you as someone that people can approach to help resolve issues at work.
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Digital via Zoom
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20 July 2026
13:30 - 16:30
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How to resolve conflict informally - two 3hr sessions over two consecutive days
Level – Skilled
Disagreements at work are common and can happen in any organisation.
Low-level conflict between two individuals can escalate, and cause:
- decreased morale and demotivation
- division in teams
- absenteeism
- grievances
Facilitated conversations are an important informal approach to resolve conflict at the earliest opportunity. They help employees to work towards a resolution and can help managers to set clear expectations if an agreement is not reached.
When used properly and at an early stage, facilitated conversations can help:
- resolve issues informally
- save money and time
- improve working relationships between employees
- create a supportive culture
- prevent future disputes
This training will give you the practical skills to help you facilitate a conversation between two people in conflict.
It will enhance your management skillset and better establish you as someone that people can approach to help resolve issues at work.
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Digital via Zoom
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30 July 2026
09:30 - 16:00
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How to resolve conflict informally
Level – Skilled
Disagreements at work are common and can happen in any organisation.
Low-level conflict between two individuals can escalate, and cause:
- decreased morale and demotivation
- division in teams
- absenteeism
- grievances
Facilitated conversations are an important informal approach to resolve conflict at the earliest opportunity. They help employees to work towards a resolution and can help managers to set clear expectations if an agreement is not reached.
When used properly and at an early stage, facilitated conversations can help:
- resolve issues informally
- save money and time
- improve working relationships between employees
- create a supportive culture
- prevent future disputes
This training will give you the practical skills to help you facilitate a conversation between two people in conflict.
It will enhance your management skillset and better establish you as someone that people can approach to help resolve issues at work.
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Digital via Zoom
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11 August 2026
09:30 - 16:00
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How to resolve conflict informally
Level – Skilled
Disagreements at work are common and can happen in any organisation.
Low-level conflict between two individuals can escalate, and cause:
- decreased morale and demotivation
- division in teams
- absenteeism
- grievances
Facilitated conversations are an important informal approach to resolve conflict at the earliest opportunity. They help employees to work towards a resolution and can help managers to set clear expectations if an agreement is not reached.
When used properly and at an early stage, facilitated conversations can help:
- resolve issues informally
- save money and time
- improve working relationships between employees
- create a supportive culture
- prevent future disputes
This training will give you the practical skills to help you facilitate a conversation between two people in conflict.
It will enhance your management skillset and better establish you as someone that people can approach to help resolve issues at work.
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Digital via Zoom
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25 August 2026
13:30 - 16:30
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How to resolve conflict informally - two 3hr sessions over two consecutive days
Level – Skilled
Disagreements at work are common and can happen in any organisation.
Low-level conflict between two individuals can escalate, and cause:
- decreased morale and demotivation
- division in teams
- absenteeism
- grievances
Facilitated conversations are an important informal approach to resolve conflict at the earliest opportunity. They help employees to work towards a resolution and can help managers to set clear expectations if an agreement is not reached.
When used properly and at an early stage, facilitated conversations can help:
- resolve issues informally
- save money and time
- improve working relationships between employees
- create a supportive culture
- prevent future disputes
This training will give you the practical skills to help you facilitate a conversation between two people in conflict.
It will enhance your management skillset and better establish you as someone that people can approach to help resolve issues at work.
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Digital via Zoom
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10 September 2026
09:30 - 16:00
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How to resolve conflict informally
Level – Skilled
Disagreements at work are common and can happen in any organisation.
Low-level conflict between two individuals can escalate, and cause:
- decreased morale and demotivation
- division in teams
- absenteeism
- grievances
Facilitated conversations are an important informal approach to resolve conflict at the earliest opportunity. They help employees to work towards a resolution and can help managers to set clear expectations if an agreement is not reached.
When used properly and at an early stage, facilitated conversations can help:
- resolve issues informally
- save money and time
- improve working relationships between employees
- create a supportive culture
- prevent future disputes
This training will give you the practical skills to help you facilitate a conversation between two people in conflict.
It will enhance your management skillset and better establish you as someone that people can approach to help resolve issues at work.
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Digital via Zoom
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23 September 2026
09:30 - 12:30
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How to resolve conflict informally - two 3hr sessions over two consecutive days
Level – Skilled
Disagreements at work are common and can happen in any organisation.
Low-level conflict between two individuals can escalate, and cause:
- decreased morale and demotivation
- division in teams
- absenteeism
- grievances
Facilitated conversations are an important informal approach to resolve conflict at the earliest opportunity. They help employees to work towards a resolution and can help managers to set clear expectations if an agreement is not reached.
When used properly and at an early stage, facilitated conversations can help:
- resolve issues informally
- save money and time
- improve working relationships between employees
- create a supportive culture
- prevent future disputes
This training will give you the practical skills to help you facilitate a conversation between two people in conflict.
It will enhance your management skillset and better establish you as someone that people can approach to help resolve issues at work.
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Digital via Zoom
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30 September 2026
09:30 - 16:00
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How to resolve conflict informally
Level – Skilled
Disagreements at work are common and can happen in any organisation.
Low-level conflict between two individuals can escalate, and cause:
- decreased morale and demotivation
- division in teams
- absenteeism
- grievances
Facilitated conversations are an important informal approach to resolve conflict at the earliest opportunity. They help employees to work towards a resolution and can help managers to set clear expectations if an agreement is not reached.
When used properly and at an early stage, facilitated conversations can help:
- resolve issues informally
- save money and time
- improve working relationships between employees
- create a supportive culture
- prevent future disputes
This training will give you the practical skills to help you facilitate a conversation between two people in conflict.
It will enhance your management skillset and better establish you as someone that people can approach to help resolve issues at work.
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Digital via Zoom
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