All Acas events on Handling difficult conversations for all regions

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.

This course will give you the skills and confidence to manage these effectively.

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.

This course will give you the skills and confidence to manage these effectively.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.

The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.

This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

Psychotherapist Martin J Smith, lecturer at Nottingham Trent University, will share his expertise, equipping delegates to feel more confident about what to do with colleagues who they find tricky to work with. The Acas adviser will offer best practice workplace advice for these issues.

This workshop is a follow-up to the initial workshop on extreme persistent difficult behaviour. It seeks to give participants the opportunity to apply skills and ideas developed from the first session. Therefore it is a prerequisite that delegates have already attended the initial workshop.

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.

This course will give you the skills and confidence to manage these effectively.

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.

This course will give you the skills and confidence to manage these effectively.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

What happens when you have a member of staff who can't do the job, or won't?

It can be difficult to decide whether a person's poor performance should be handled as a conduct (won’t) or capability (can’t) issue.

This course will give you the knowledge, skills and confidence to manage these difficult situations effectively.

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.

The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.

This course will give you the skills and confidence to manage these effectively.

What happens when you have a member of staff who can't do the job, or won't?

It can be difficult to decide whether a person's poor performance should be handled as a conduct (won’t) or capability (can’t) issue.

This course will give you the knowledge, skills and confidence to manage these difficult situations effectively.

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.

This course will give you the skills and confidence to manage these effectively.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.

This course will give you the skills and confidence to manage these effectively.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.

The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.

This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.

The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.

This course will give you the skills and confidence to manage these effectively.

What happens when you have a member of staff who can't do the job, or won't?

It can be difficult to decide whether a person's poor performance should be handled as a conduct (won’t) or capability (can’t) issue.

This course will give you the knowledge, skills and confidence to manage these difficult situations effectively.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.

This course will give you the skills and confidence to manage these effectively.

What happens when you have a member of staff who can't do the job, or won't?

It can be difficult to decide whether a person's poor performance should be handled as a conduct (won’t) or capability (can’t) issue.

This course will give you the knowledge, skills and confidence to manage these difficult situations effectively.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

Psychotherapist Martin J Smith, lecturer at Nottingham Trent University, will share his expertise, equipping delegates to feel more confident about what to do with colleagues who they find tricky to work with. The Acas adviser will offer best practice workplace advice for these issues.

This workshop is a follow-up to the initial workshop on extreme persistent difficult behaviour. It seeks to give participants the opportunity to apply skills and ideas developed from the first session. Therefore it is a prerequisite that delegates have already attended the initial workshop.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.

This course will give you the skills and confidence to manage these effectively.

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.

This course will give you the skills and confidence to manage these effectively.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.

This course will give you the skills and confidence to manage these effectively.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.

The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.

This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.

Psychotherapist Martin J Smith, lecturer at Nottingham Trent University, will share his expertise, equipping delegates to feel more confident about what to do with colleagues who they find tricky to work with. The Acas adviser will offer best practice workplace advice for these issues.

This workshop is a follow-up to the initial workshop on extreme persistent difficult behaviour. It seeks to give participants the opportunity to apply skills and ideas developed from the first session. Therefore it is a prerequisite that delegates have already attended the initial workshop.

Psychotherapist Martin J Smith, lecturer at Nottingham Trent University, will share his expertise, equipping delegates to feel more confident about what to do with colleagues who they find tricky to work with. The Acas adviser will offer best practice workplace advice for these issues.

This workshop is a follow-up to the initial workshop on extreme persistent difficult behaviour. It seeks to give participants the opportunity to apply skills and ideas developed from the first session. Therefore it is a prerequisite that delegates have already attended the initial workshop.

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.

This course will give you the skills and confidence to manage these effectively.

Psychotherapist Martin J Smith, lecturer at Nottingham Trent University, will share his expertise, equipping delegates to feel more confident about what to do with colleagues who they find tricky to work with. The Acas adviser will offer best practice workplace advice for these issues.

This workshop is a follow-up to the initial workshop on extreme persistent difficult behaviour. It seeks to give participants the opportunity to apply skills and ideas developed from the first session. Therefore it is a prerequisite that delegates have already attended the initial workshop.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

Psychotherapist Martin J Smith, lecturer at Nottingham Trent University, will share his expertise, equipping delegates to feel more confident about what to do with colleagues who they find tricky to work with. The Acas adviser will offer best practice workplace advice for these issues.

This workshop is a follow-up to the initial workshop on extreme persistent difficult behaviour. It seeks to give participants the opportunity to apply skills and ideas developed from the first session. Therefore it is a prerequisite that delegates have already attended the initial workshop.

Psychotherapist Martin J Smith, lecturer at Nottingham Trent University, will share his expertise, equipping delegates to feel more confident about what to do with colleagues who they find tricky to work with. The Acas adviser will offer best practice workplace advice for these issues.

This workshop is a follow-up to the initial workshop on extreme persistent difficult behaviour. It seeks to give participants the opportunity to apply skills and ideas developed from the first session. Therefore it is a prerequisite that delegates have already attended the initial workshop.

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.

This course will give you the skills and confidence to manage these effectively.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.

The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.

This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.

What happens when you have a member of staff who can't do the job, or won't?

It can be difficult to decide whether a person's poor performance should be handled as a conduct (won’t) or capability (can’t) issue.

This course will give you the knowledge, skills and confidence to manage these difficult situations effectively.