All Acas events on Having difficult conversations

Click on an event for more information and to book places. 

17 June 2024
13:30 - 16:30 Full
Having difficult conversations

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
19 June 2024
09:30 - 16:00 Full
Having difficult conversations (face-to-face)

Practical guidance, with role play activities, on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Birmingham,
19 June 2024
13:30 - 16:30 Full
Behaviours at work - understanding the unacceptable

Identifying and dealing with unacceptable behaviour in the workplace

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.  
 
Attending this event will help you to identify and address bullying and harassment in the workplace and understand the appropriate course of action to take as well as fostering an inclusive culture.  It will also help you to understand the legal aspects and employer responsibilities.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
20 June 2024
09:30 - 12:30 Full
Having difficult conversations

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
25 June 2024
09:30 - 16:00 Full
Having difficult conversations (face-to-face)

Practical guidance, with role play activities, on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

London
26 June 2024
09:30 - 16:00
Having difficult conversations (face-to-face)

Practical guidance, with role play activities, on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.



Newcastle upon Tyne
27 June 2024
09:30 - 12:30 Full
Behaviours at work - understanding the unacceptable

Identifying and dealing with unacceptable behaviour in the workplace

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.  
 
Attending this event will help you to identify and address bullying and harassment in the workplace and understand the appropriate course of action to take as well as fostering an inclusive culture.  It will also help you to understand the legal aspects and employer responsibilities.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
27 June 2024
09:30 - 12:30 Full
Having difficult conversations

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
2 July 2024
13:30 - 16:30 Full
Having difficult conversations

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
10 July 2024
09:30 - 12:30 Full
Having difficult conversations

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
11 July 2024
13:30 - 16:30 Full
Behaviours at work - understanding the unacceptable

Identifying and dealing with unacceptable behaviour in the workplace

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.  
 
Attending this event will help you to identify and address bullying and harassment in the workplace and understand the appropriate course of action to take as well as fostering an inclusive culture.  It will also help you to understand the legal aspects and employer responsibilities.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
15 July 2024
13:30 - 16:30 Nearly Full
Having difficult conversations

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

This event is nearly full

Digital via Zoom
18 July 2024
09:30 - 12:30 Full
Having difficult conversations

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
19 July 2024
09:30 - 16:00
Having difficult conversations

Practical guidance, with role play activities, on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.



Leeds
24 July 2024
13:30 - 16:30 Nearly Full
Behaviours at work - understanding the unacceptable

Identifying and dealing with unacceptable behaviour in the workplace

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.  
 
Attending this event will help you to identify and address bullying and harassment in the workplace and understand the appropriate course of action to take as well as fostering an inclusive culture.  It will also help you to understand the legal aspects and employer responsibilities.

This event is nearly full

Digital via Zoom
26 July 2024
09:30 - 12:30
Having difficult conversations

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.



Digital via Zoom
30 July 2024
09:30 - 12:30
Having difficult conversations

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.



Digital via Zoom
1 August 2024
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Identifying and dealing with unacceptable behaviour in the workplace

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.  
 
Attending this event will help you to identify and address bullying and harassment in the workplace and understand the appropriate course of action to take as well as fostering an inclusive culture.  It will also help you to understand the legal aspects and employer responsibilities.



Digital via Zoom
7 August 2024
09:30 - 12:30
Having difficult conversations

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.



Digital via Zoom
14 August 2024
09:30 - 12:30
Having difficult conversations

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.



Digital via Zoom
15 August 2024
13:30 - 16:30
Behaviours at work - understanding the unacceptable

Identifying and dealing with unacceptable behaviour in the workplace

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.  
 
Attending this event will help you to identify and address bullying and harassment in the workplace and understand the appropriate course of action to take as well as fostering an inclusive culture.  It will also help you to understand the legal aspects and employer responsibilities.



Digital via Zoom
20 August 2024
13:30 - 16:30
Having difficult conversations

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.



Digital via Zoom
21 August 2024
13:30 - 16:30
Having difficult conversations

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.



Digital via Zoom
27 August 2024
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Identifying and dealing with unacceptable behaviour in the workplace

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.  
 
Attending this event will help you to identify and address bullying and harassment in the workplace and understand the appropriate course of action to take as well as fostering an inclusive culture.  It will also help you to understand the legal aspects and employer responsibilities.



Digital via Zoom
27 August 2024
09:30 - 12:30
Having difficult conversations

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.



Digital via Zoom
30 August 2024
09:30 - 12:30
Having difficult conversations

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.



Digital via Zoom
3 September 2024
09:30 - 16:00
Having difficult conversations

Practical guidance, with role play activities, on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.



London
5 September 2024
09:30 - 16:00
Having difficult conversations (face-to-face)

Practical guidance, with role play activities, on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.



Nottingham
10 September 2024
09:30 - 16:00
Having difficult conversations (face-to-face)

Practical guidance, with role play activities, on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.



Bristol
11 September 2024
09:30 - 12:30
Having difficult conversations

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.



Digital via Zoom
12 September 2024
09:30 - 12:30
Having difficult conversations

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.



Digital via Zoom
17 September 2024
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Identifying and dealing with unacceptable behaviour in the workplace

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.  
 
Attending this event will help you to identify and address bullying and harassment in the workplace and understand the appropriate course of action to take as well as fostering an inclusive culture.  It will also help you to understand the legal aspects and employer responsibilities.



Digital via Zoom
18 September 2024
09:30 - 16:00
Having difficult conversations (face-to-face)

Practical guidance, with role play activities, on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.



Birmingham,
18 September 2024
13:30 - 16:30
Having difficult conversations

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.



Digital via Zoom
19 September 2024
09:30 - 16:00
Having difficult conversations

Practical guidance, with role play activities, on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.



Manchester
23 September 2024
13:30 - 16:30
Behaviours at work - understanding the unacceptable

Identifying and dealing with unacceptable behaviour in the workplace

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.  
 
Attending this event will help you to identify and address bullying and harassment in the workplace and understand the appropriate course of action to take as well as fostering an inclusive culture.  It will also help you to understand the legal aspects and employer responsibilities.



Digital via Zoom
24 September 2024
09:30 - 16:00
Having difficult conversations (face-to-face)

Practical guidance, with role play activities, on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.



Ipswich
30 September 2024
13:30 - 16:30
Having difficult conversations

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.



Digital via Zoom
10 October 2024
09:30 - 16:00
Having difficult conversations (face-to-face)

Practical guidance, with role play activities, on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.



Cardiff