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24 July 2019
10:00 - 16:00
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Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
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Newport
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25 July 2019
09:30 - 16:00
|
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Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
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Swindon
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30 July 2019
09:30 - 16:00
|
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Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
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Bristol
|
|
31 July 2019
09:30 - 13:00
|
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Behaviours at work - understanding the unacceptable
Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.
This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.
|
|
Exeter
|
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1 August 2019
12:30 - 16:00
|
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Behaviours at work - understanding the unacceptable
Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.
This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.
|
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Truro
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13 August 2019
09:30 - 16:00
Nearly Full
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Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
This event is nearly full
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Manchester
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14 August 2019
09:30 - 16:30
|
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Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
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Newcastle upon Tyne
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15 August 2019
10:00 - 16:00
Full
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Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.
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London
|
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21 August 2019
09:30 - 13:00
|
|
Behaviours at work - understanding the unacceptable
Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.
This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.
|
|
Bath
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22 August 2019
10:00 - 16:00
|
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Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Wrexham
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2 September 2019
09:30 - 16:00
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Cheltenham
|
|
3 September 2019
09:30 - 16:30
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Derby
|
|
3 September 2019
09:30 - 16:00
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Glasgow
|
|
4 September 2019
09:30 - 16:30
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
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North Hykeham, Lincoln
|
|
4 September 2019
10:00 - 16:00
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Bedford
|
|
5 September 2019
09:30 - 13:00
|
|
Behaviours at work - understanding the unacceptable
Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.
This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.
|
|
Ewloe
|
|
6 September 2019
10:00 - 13:00
|
|
Behaviours at work - understanding the unacceptable
Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.
This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.
|
|
London
|
|
10 September 2019
09:30 - 13:30
|
|
Behaviours at work - understanding the unacceptable
Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.
This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.
|
|
Edinburgh
|
|
11 September 2019
09:30 - 13:00
|
|
Behaviours at work - understanding the unacceptable
Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.
This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.
|
|
Swansea
|
|
11 September 2019
09:30 - 13:00
|
|
Behaviours at work - understanding the unacceptable
Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.
This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.
|
|
Manchester
|
|
12 September 2019
09:30 - 13:00
|
|
Behaviours at work - understanding the unacceptable
Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.
This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.
|
|
Nottingham
|
|
16 September 2019
09:30 - 16:00
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Birmingham
|
|
17 September 2019
10:00 - 16:00
Nearly Full
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
This event is nearly full
|
|
London
|
|
18 September 2019
09:30 - 16:30
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Leicester
|
|
18 September 2019
09:30 - 16:00
|
|
Managing the 'unmanageable'
In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.
This course will give you the skills and confidence to manage these effectively.
|
|
Exeter
|
|
26 September 2019
09:30 - 13:00
|
|
Behaviours at work - understanding the unacceptable
Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.
This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.
|
|
Swindon
|
|
27 September 2019
09:30 - 16:30
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Hull
|
|
30 September 2019
09:30 - 16:30
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Sheffield
|
|
1 October 2019
09:30 - 16:00
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Bournemouth
|
|
1 October 2019
09:30 - 12:30
|
|
Behaviours at work - understanding the unacceptable
Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.
This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.
|
|
Newcastle upon Tyne
|
|
2 October 2019
10:00 - 16:00
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Llanelli
|
|
7 October 2019
10:00 - 13:00
|
|
Behaviours at work - understanding the unacceptable
Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.
This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.
|
|
Southampton
|
|
9 October 2019
09:30 - 16:30
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Northampton
|
|
9 October 2019
09:30 - 13:30
|
|
Behaviours at work - understanding the unacceptable
Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.
This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.
|
|
Glasgow
|
|
10 October 2019
09:30 - 16:00
|
|
Can't Do or Won't Do
What happens when you have a member of staff who can't do the job, or won't?
It can be difficult to decide whether a person's poor performance should be handled as a conduct (won’t) or capability (can’t) issue.
This course will give you the knowledge, skills and confidence to manage these difficult situations effectively.
|
|
Cotton Court Business Centre, Preston
|
|
10 October 2019
09:30 - 16:30
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Newcastle upon Tyne
|
|
11 October 2019
10:00 - 16:00
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Pontypridd
|
|
15 October 2019
09:30 - 16:30
|
|
Managing the 'unmanageable'
In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.
This course will give you the skills and confidence to manage these effectively.
|
|
Northampton
|
|
17 October 2019
09:30 - 13:00
|
|
Behaviours at work - understanding the unacceptable
Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.
This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.
|
|
Cardiff
|
|
22 October 2019
09:30 - 12:30
|
|
Behaviours at work - understanding the unacceptable
Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.
This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.
|
|
Birmingham
|
|
24 October 2019
09:30 - 16:00
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Manchester
|
|
29 October 2019
10:00 - 16:00
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Llandudno
|
|
31 October 2019
09:30 - 16:30
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Leicester
|
|
31 October 2019
09:30 - 16:00
|
|
Can't do or won't do
What happens when you have a member of staff who can't do the job, or won't?
It can be difficult to decide whether a person's poor performance should be handled as a conduct (won’t) or capability (can’t) issue.
This course will give you the knowledge, skills and confidence to manage these difficult situations effectively.
|
|
Manchester
|
|
1 November 2019
09:30 - 13:30
|
|
Behaviours at work - understanding the unacceptable
Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.
This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.
|
|
Aberdeen - Venue TBC
|
|
1 November 2019
09:30 - 13:00
|
|
Behaviours at work - understanding the unacceptable
Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.
This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.
|
|
Ewloe
|
|
4 November 2019
10:00 - 16:00
|
|
Managing the 'unmanageable'
In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.
This course will give you the skills and confidence to manage these effectively.
|
|
Cardiff
|
|
5 November 2019
09:30 - 16:00
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Chippenham
|
|
6 November 2019
09:30 - 16:00
|
|
Managing the 'unmanageable'
In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.
This course will give you the skills and confidence to manage these effectively.
|
|
Bristol
|
|
8 November 2019
09:30 - 16:00
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Birmingham
|
|
22 November 2019
10:00 - 16:00
|
|
Managing the 'unmanageable'
In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.
This course will give you the skills and confidence to manage these effectively.
|
|
Newport
|
|
25 November 2019
10:00 - 16:00
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Cardiff
|
|
27 November 2019
09:30 - 13:00
|
|
Behaviours at work - understanding the unacceptable
Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.
This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.
|
|
Manchester
|
|
28 November 2019
09:30 - 16:30
|
|
Can't Do or Won't Do
What happens when you have a member of staff who can't do the job, or won't?
It can be difficult to decide whether a person's poor performance should be handled as a conduct (won’t) or capability (can’t) issue.
This course will give you the knowledge, skills and confidence to manage these difficult situations effectively.
|
|
Newcastle upon Tyne
|
|
3 December 2019
09:30 - 16:00
|
|
Managing the 'unmanageable'
In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.
This course will give you the skills and confidence to manage these effectively.
|
|
Holiday Inn, Liverpool
|
|
3 December 2019
09:30 - 16:00
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Glasgow
|
|
5 December 2019
09:30 - 16:00
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Manchester
|
|
5 December 2019
09:30 - 16:30
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Newcastle upon Tyne
|
|
5 December 2019
09:30 - 16:00
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Aberdeen - Venue TBC
|
|
10 December 2019
09:30 - 16:00
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Taunton
|
|
10 December 2019
09:30 - 13:30
|
|
Behaviours at work - understanding the unacceptable
Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.
This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.
|
|
Edinburgh
|
|
16 December 2019
10:00 - 16:00
|
|
Managing the 'unmanageable'
In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.
This course will give you the skills and confidence to manage these effectively.
|
|
Swansea
|
|
17 December 2019
09:30 - 16:00
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Birmingham
|
|
13 January 2020
09:30 - 12:30
|
|
Behaviours at work - understanding the unacceptable
Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.
This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.
|
|
Newcastle upon Tyne
|
|
23 January 2020
09:30 - 16:30
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Newcastle upon Tyne
|
|
28 January 2020
10:00 - 16:00
|
|
|
Conwy
|
|
6 February 2020
09:30 - 12:30
|
|
Behaviours at work - understanding the unacceptable
Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.
This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.
|
|
Birmingham
|
|
6 February 2020
09:30 - 16:00
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Manchester
|
|
11 February 2020
09:15 - 13:00
|
|
Behaviours at work - understanding the unacceptable
Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.
This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.
|
|
Cambridge
|
|
19 February 2020
09:30 - 16:30
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Newcastle upon Tyne
|
|
20 February 2020
09:30 - 16:00
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Birmingham
|
|
30 March 2020
09:30 - 16:30
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Darlington
|
|
|