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14 November 2019
09:30 - 16:00
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Managing the 'unmanageable'
In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.
This course will give you the skills and confidence to manage these effectively.
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Reading
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19 November 2019
09:30 - 16:00
Nearly Full
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Managing extreme persistent and difficult workplace behaviours (Part 1)
Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.
In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.
This event is nearly full
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Birmingham
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27 November 2019
09:30 - 16:00
Full
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Managing extreme persistent and difficult workplace behaviours (Part 1)
Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.
In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.
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Norwich
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28 November 2019
09:15 - 13:00
Nearly Full
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Managing performance and staff appraisals
In a difficult economic environment businesses need to get the most from their staff. This course will enable delegates to understand and get the most from performance management processes.
This event is nearly full
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CAMBRIDGE
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28 November 2019
09:30 - 16:00
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Managing the 'unmanageable'
In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.
This course will give you the skills and confidence to manage these effectively.
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Southampton
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28 November 2019
09:30 - 16:30
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Can't do or won't do
What happens when you have a member of staff who can't do the job, or won't?
It can be difficult to decide whether a person's poor performance should be handled as a conduct (won’t) or capability (can’t) issue.
This course will give you the knowledge, skills and confidence to manage these difficult situations effectively.
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Newcastle upon Tyne
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29 November 2019
10:00 - 16:00
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HR and Management Masterclass 2019
Join Acas Wales and leading experts for a very special day of interactive masterclasses. This event has been designed to help you enhance your management skills and to enable you to address your organisational challenges for the year ahead.
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Mold
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2 December 2019
10:00 - 16:00
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Performance management - how to get it right
In a challenging economic environment, it is even more important for businesses to get the most from their staff.
We focus on the essentials of performance management and equip you with the skills and knowledge to implement a fair and successful performance management system in your workplace.
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Cardiff
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3 December 2019
09:30 - 16:30
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Managing the 'unmanageable'
In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.
This course will give you the skills and confidence to manage these effectively.
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Leicester
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3 December 2019
09:30 - 16:00
Nearly Full
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Managing the 'unmanageable'
In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.
This course will give you the skills and confidence to manage these effectively.
This event is nearly full
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Holiday Inn, Liverpool
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3 December 2019
09:30 - 16:30
Nearly Full
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Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)
In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.
NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.
This event is nearly full
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Leeds
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10 December 2019
09:30 - 16:00
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Managing the 'unmanageable'
In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.
This course will give you the skills and confidence to manage these effectively.
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Portsmouth
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12 December 2019
10:00 - 16:00
Nearly Full
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Performance management - how to get it right
In a challenging economic environment, it is even more important for businesses to get the most from their staff.
We focus on the essentials of performance management and equip you with the skills and knowledge to implement a fair and successful performance management system in your workplace.
This event is nearly full
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Woking
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16 December 2019
09:30 - 16:00
|
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Managing extreme persistent and difficult workplace behaviours (Part 1)
Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.
In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.
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Birmingham
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17 December 2019
09:30 - 16:00
|
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Managing extreme persistent and difficult workplace behaviours (Part 1)
Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.
In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.
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Ipswich
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18 December 2019
10:00 - 17:00
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Managing the 'unmanageable'
In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.
This course will give you the skills and confidence to manage these effectively.
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North Hykeham, Lincoln
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21 January 2020
10:00 - 16:00
Nearly Full
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Managing the 'unmanageable'
In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.
This course will give you the skills and confidence to manage these effectively.
This event is nearly full
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London
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21 January 2020
10:00 - 16:00
|
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Performance management - how to get it right
In a challenging economic environment, it is even more important for businesses to get the most from their staff.
We focus on the essentials of performance management and equip you with the skills and knowledge to implement a fair and successful performance management system in your workplace.
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Ewloe
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23 January 2020
09:30 - 12:30
|
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Managing performance and staff appraisals
In a difficult economic environment businesses need to get the most from their staff. This course will enable delegates to understand and get the most from performance management processes.
|
|
Leeds
|
|
28 January 2020
09:30 - 16:00
|
|
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)
In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.
NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.
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Birmingham
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29 January 2020
09:30 - 16:30
|
|
Managing extreme persistent and difficult workplace behaviours (Part 1)
Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.
In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.
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|
Swansea
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30 January 2020
09:30 - 16:30
|
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Performance management - how to get it right
In a challenging economic environment, it is even more important for businesses to get the most from their staff.
We focus on the essentials of performance management and equip you with the skills and knowledge to implement a fair and successful performance management system in your workplace.
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Northampton
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4 February 2020
09:30 - 16:00
|
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Managing extreme persistent and difficult workplace behaviours (Part 1)
Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.
In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.
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|
Stevenage
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5 February 2020
09:30 - 16:00
Nearly Full
|
|
Managing the 'unmanageable'
In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.
This course will give you the skills and confidence to manage these effectively.
This event is nearly full
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|
Exeter
|
|
5 February 2020
09:30 - 16:30
|
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Managing the 'unmanageable'
In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.
This course will give you the skills and confidence to manage these effectively.
|
|
Northampton
|
|
5 February 2020
09:30 - 16:00
|
|
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)
In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.
NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.
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CAMBRIDGE
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|
5 February 2020
09:30 - 16:00
|
|
Performance management - how to get it right
In a challenging economic environment, it is even more important for businesses to get the most from their staff.
We focus on the essentials of performance management and equip you with the skills and knowledge to implement a fair and successful performance management system in your workplace.
|
|
Edinburgh
|
|
10 February 2020
09:30 - 16:30
|
|
Managing extreme persistent and difficult workplace behaviours (Part 1)
Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.
In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.
|
|
Cardiff
|
|
11 February 2020
09:30 - 16:00
|
|
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)
In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.
NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.
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Holiday Inn Manchester City Centre
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|
12 February 2020
09:30 - 16:30
|
|
Performance management - how to get it right
In a challenging economic environment, it is even more important for businesses to get the most from their staff.
We focus on the essentials of performance management and equip you with the skills and knowledge to implement a fair and successful performance management system in your workplace.
|
|
Leicester
|
|
13 February 2020
09:30 - 16:30
|
|
Performance management - how to get it right
In a challenging economic environment, it is even more important for businesses to get the most from their staff.
We focus on the essentials of performance management and equip you with the skills and knowledge to implement a fair and successful performance management system in your workplace.
|
|
Leeds
|
|
17 February 2020
09:30 - 16:30
|
|
Managing extreme persistent and difficult workplace behaviours (Part 1)
Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.
In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.
|
|
Newcastle upon Tyne
|
|
18 February 2020
09:30 - 16:30
|
|
Performance management - how to get it right
In a challenging economic environment, it is even more important for businesses to get the most from their staff.
We focus on the essentials of performance management and equip you with the skills and knowledge to implement a fair and successful performance management system in your workplace.
|
|
North Hykeham, Lincoln
|
|
18 February 2020
09:30 - 16:30
|
|
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)
In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.
NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.
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|
Newcastle upon Tyne
|
|
20 February 2020
09:30 - 16:30
|
|
Performance management - how to get it right
In a challenging economic environment, it is even more important for businesses to get the most from their staff.
We focus on the essentials of performance management and equip you with the skills and knowledge to implement a fair and successful performance management system in your workplace.
|
|
Nottingham
|
|
24 February 2020
09:30 - 16:00
|
|
Managing the 'unmanageable'
In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.
This course will give you the skills and confidence to manage these effectively.
|
|
Brighton
|
|
25 February 2020
10:00 - 16:00
|
|
Can't do or won't do
What happens when you have a member of staff who can't do the job, or won't?
It can be difficult to decide whether a person's poor performance should be handled as a conduct (won’t) or capability (can’t) issue.
This course will give you the knowledge, skills and confidence to manage these difficult situations effectively.
|
|
Heathrow
|
|
26 February 2020
09:30 - 16:30
|
|
Managing the 'unmanageable'
In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.
This course will give you the skills and confidence to manage these effectively.
|
|
Nottingham
|
|
26 February 2020
09:30 - 16:30
|
|
Managing extreme persistent and difficult workplace behaviours (Part 1)
Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.
In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.
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|
Newport
|
|
2 March 2020
09:30 - 16:00
|
|
Performance management - how to get it right
In a challenging economic environment, it is even more important for businesses to get the most from their staff.
We focus on the essentials of performance management and equip you with the skills and knowledge to implement a fair and successful performance management system in your workplace.
|
|
Birmingham
|
|
2 March 2020
09:30 - 16:00
|
|
Managing extreme persistent and difficult workplace behaviours (Part 1)
Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.
In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.
|
|
Chelmsford
|
|
3 March 2020
09:30 - 16:00
|
|
Managing extreme persistent and difficult workplace behaviours (Part 1)
Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.
In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.
|
|
Norwich
|
|
5 March 2020
09:30 - 16:00
|
|
Can't do or won't do
What happens when you have a member of staff who can't do the job, or won't?
It can be difficult to decide whether a person's poor performance should be handled as a conduct (won’t) or capability (can’t) issue.
This course will give you the knowledge, skills and confidence to manage these difficult situations effectively.
|
|
Manchester
|
|
5 March 2020
09:30 - 16:00
|
|
Managing the 'unmanageable'
In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.
This course will give you the skills and confidence to manage these effectively.
|
|
Bournemouth
|
|
5 March 2020
09:30 - 16:00
|
|
Performance management - how to get it right
In a challenging economic environment, it is even more important for businesses to get the most from their staff.
We focus on the essentials of performance management and equip you with the skills and knowledge to implement a fair and successful performance management system in your workplace.
|
|
Glasgow
|
|
9 March 2020
09:30 - 16:00
|
|
Managing extreme persistent and difficult workplace behaviours (Part 1)
Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.
In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.
|
|
Park Inn, Manchester
|
|
10 March 2020
10:00 - 16:00
|
|
Managing the 'unmanageable'
In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.
This course will give you the skills and confidence to manage these effectively.
|
|
London
|
|
12 March 2020
09:30 - 16:00
|
|
Performance management - how to get it right
In a challenging economic environment, it is even more important for businesses to get the most from their staff.
We focus on the essentials of performance management and equip you with the skills and knowledge to implement a fair and successful performance management system in your workplace.
|
|
Aberdeen - Venue TBC
|
|
17 March 2020
09:30 - 16:00
|
|
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)
In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.
NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.
|
|
Norwich
|
|
18 March 2020
09:30 - 16:00
|
|
Managing the 'unmanageable'
In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.
This course will give you the skills and confidence to manage these effectively.
|
|
Bristol
|
|
18 March 2020
09:30 - 16:30
|
|
Managing extreme persistent and difficult workplace behaviours (Part 1)
Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.
In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.
|
|
Leeds
|
|
19 March 2020
09:30 - 16:30
|
|
Performance management - how to get it right
In a challenging economic environment, it is even more important for businesses to get the most from their staff.
We focus on the essentials of performance management and equip you with the skills and knowledge to implement a fair and successful performance management system in your workplace.
|
|
Leicester
|
|
20 March 2020
09:30 - 12:30
|
|
Managing underperformance
Managing underperformance can be uncomfortable at times and can therefore get overlooked. However, failure to address it can have a significant negative impact on an organisation and its employees.
This event will provide you with the skills and confidence to help you effectively identify, address and develop underperforming staff.
|
|
Birmingham
|
|
25 March 2020
09:30 - 16:00
|
|
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)
In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.
NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.
|
|
Swansea
|
|
30 March 2020
09:30 - 16:00
|
|
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)
In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.
NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.
|
|
Cardiff
|
|
31 March 2020
10:00 - 16:00
|
|
Performance management - how to get it right
In a challenging economic environment, it is even more important for businesses to get the most from their staff.
We focus on the essentials of performance management and equip you with the skills and knowledge to implement a fair and successful performance management system in your workplace.
|
|
Port Talbot
|
|
1 April 2020
09:30 - 16:00
|
|
Managing extreme persistent and difficult workplace behaviours (Part 1)
Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.
In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.
|
|
Wrexham
|
|
6 July 2020
09:30 - 16:30
|
|
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)
In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.
NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.
|
|
Wrexham
|
|
|