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All Acas events on Performance management for all regions

Click on an event for more information and to book places. 

23 January 2019
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.



In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.


Holiday Inn Manchester City Centre
25 January 2019
09:30 - 13:00 Nearly Full
Managing underperformance

Managing underperformance can be uncomfortable at times and can therefore get overlooked. However, failure to address it can have a significant negative impact on an organisation and its employees.



This event will provide you with the skills and confidence to help you effectively identify, address and develop underperforming staff.
This event is nearly full

Cardiff
28 January 2019
09:30 - 16:30 Nearly Full
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)

In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.

NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.
This event is nearly full

Newcastle upon Tyne
29 January 2019
09:30 - 16:30
Can't Do or Won't Do

What happens when you have a member of staff who can't do the job, or won't?


It can be difficult to decide whether a person's poor performance should be handled as a conduct (won’t) or capability (can’t) issue.


This course will give you the knowledge, skills and confidence to manage these difficult situations effectively.



Leeds
30 January 2019
09:30 - 16:00
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Aberdeen
31 January 2019
09:30 - 16:00
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Edinburgh
1 February 2019
09:30 - 13:00
Managing underperformance

Managing underperformance can be uncomfortable at times and can therefore get overlooked. However, failure to address it can have a significant negative impact on an organisation and its employees.



This event will provide you with the skills and confidence to help you effectively identify, address and develop underperforming staff.


Wrexham
6 February 2019
09:30 - 16:00 Full
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Glasgow
6 February 2019
09:30 - 16:00
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Birmingham
8 February 2019
09:30 - 16:30
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Northampton
12 February 2019
09:30 - 13:00
Managing performance and appraisals for small to medium sized businesses

In a challenging economic environment it is even more important for businesses to get the most from their staff. This new course will enable delegates from small to medium size enterprises understand the essentials of performance management and how to implement a fair and successful performance management system.

Leicester
12 February 2019
09:30 - 13:00
Managing underperformance

Managing underperformance can be uncomfortable at times and can therefore get overlooked. However, failure to address it can have a significant negative impact on an organisation and its employees.



This event will provide you with the skills and confidence to help you effectively identify, address and develop underperforming staff.


Taunton
14 February 2019
09:30 - 16:00
Performance management and appraisals

Organisations can achieve the best results from their employees by managing performance within an agreed framework of planned goals, objectives and standards. 

In this training session we show you how to manage performance and the skills needed to make it successful.


Bristol
18 February 2019
09:30 - 16:00
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Oxford
21 February 2019
09:30 - 16:00
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Exeter
25 February 2019
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.


Newcastle upon Tyne
27 February 2019
09:30 - 16:00
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Winchester
27 February 2019
09:30 - 16:00
Performance management and appraisals

Organisations can achieve the best results from their employees by managing performance within an agreed framework of planned goals, objectives and standards. 

In this training session we show you how to manage performance and the skills needed to make it successful.


Exeter
28 February 2019
09:30 - 16:30 Nearly Full
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.

This event is nearly full

Nottingham
4 March 2019
09:30 - 12:30
Managing underperformance

Managing underperformance can be uncomfortable at times and can therefore get overlooked. However, failure to address it can have a significant negative impact on an organisation and its employees.



This event will provide you with the skills and confidence to help you effectively identify, address and develop underperforming staff.


Birmingham
5 March 2019
10:00 - 16:00
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



London
6 March 2019
09:30 - 16:00
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Bristol
11 March 2019
09:30 - 16:00
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Milton Keynes
12 March 2019
09:30 - 16:00
Conducting Appraisals

In a difficult economic environment it is important that businesses get the most from their staff. This course will enable delegates to use best practice when preparing for and conducting appraisal meetings with staff, and understand where these meetings sit within the wider context of performance management systems.

Stoke-on-Trent
12 March 2019
09:30 - 13:30
Managing performance and staff appraisals

In a difficult economic environment businesses need to get the most from their staff. This course will enable delegates to understand and get the most from performance management processes.

Aberdeen
12 March 2019
09:30 - 16:00 Nearly Full
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.



In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.
This event is nearly full

Norwich
12 March 2019
10:00 - 16:00
Conducting Appraisals

In a difficult economic environment it is important that businesses get the most from their staff. This course will enable delegates to use best practice when preparing for and conducting appraisal meetings with staff, and understand where these meetings sit within the wider context of performance management systems.

London
13 March 2019
09:30 - 16:30
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Leicester
13 March 2019
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.



In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.


Colchester
19 March 2019
09:15 - 13:00
Managing performance and staff appraisals

In a difficult economic environment businesses need to get the most from their staff. This course will enable delegates to understand and get the most from performance management processes.

Chelmsford
20 March 2019
09:30 - 16:00
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Heathrow
20 March 2019
09:30 - 13:00
Managing performance and appraisals for small to medium sized businesses

In a challenging economic environment it is even more important for businesses to get the most from their staff. This new course will enable delegates from small to medium size enterprises understand the essentials of performance management and how to implement a fair and successful performance management system.

Leicester
22 March 2019
09:30 - 16:00
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Leatherhead
27 March 2019
09:30 - 16:00 Nearly Full
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)

In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.



NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.
This event is nearly full

Manchester
27 March 2019
10:00 - 16:00
Appraisals and performance management skills for line managers

In a difficult economic environment it is important that businesses get the best from their staff. This course will enable delegates to understand performance management at work and how to operate a policy successfully.

Ewloe
28 March 2019
09:30 - 16:30
Can't Do or Won't Do

What happens when you have a member of staff who can't do the job, or won't?


It can be difficult to decide whether a person's poor performance should be handled as a conduct (won’t) or capability (can’t) issue.


This course will give you the knowledge, skills and confidence to manage these difficult situations effectively.



Newcastle upon Tyne
4 April 2019
09:30 - 16:30
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Northampton
4 April 2019
09:30 - 16:30
Can't Do or Won't Do

What happens when you have a member of staff who can't do the job, or won't?


It can be difficult to decide whether a person's poor performance should be handled as a conduct (won’t) or capability (can’t) issue.


This course will give you the knowledge, skills and confidence to manage these difficult situations effectively.



Leeds
5 April 2019
09:30 - 13:00
Managing performance and appraisals for small to medium sized businesses

In a challenging economic environment it is even more important for businesses to get the most from their staff. This new course will enable delegates from small to medium size enterprises understand the essentials of performance management and how to implement a fair and successful performance management system.

North Hykeham, Lincoln
15 April 2019
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.


Cardiff
16 April 2019
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.


Newport
17 April 2019
09:30 - 16:00
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Aberdeen - Venue TBC
18 April 2019
09:30 - 16:00
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Edinburgh
26 April 2019
10:00 - 16:00
Appraisals and performance management skills for line managers

In a difficult economic environment it is important that businesses get the best from their staff. This course will enable delegates to understand performance management at work and how to operate a policy successfully.

Swansea
29 April 2019
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.



In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.


Bedford
1 May 2019
09:30 - 16:00
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Glasgow
2 May 2019
09:30 - 16:30
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Nottingham
8 May 2019
10:00 - 16:00
Appraisals and performance management skills for line managers

In a difficult economic environment it is important that businesses get the best from their staff. This course will enable delegates to understand performance management at work and how to operate a policy successfully.

Newport
13 May 2019
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.


Ewloe
14 May 2019
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.


Swansea
21 May 2019
09:15 - 13:00
Managing performance and staff appraisals

In a difficult economic environment businesses need to get the most from their staff. This course will enable delegates to understand and get the most from performance management processes.

Norwich
30 May 2019
10:00 - 16:00
Appraisals and performance management skills for line managers

In a difficult economic environment it is important that businesses get the best from their staff. This course will enable delegates to understand performance management at work and how to operate a policy successfully.

Cardiff
5 June 2019
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.



In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.


Leeds
10 June 2019
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)

In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.

NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.


Cardiff
11 June 2019
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)

In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.

NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.


Swansea
17 June 2019
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.



In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.


Norwich
9 July 2019
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)

In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.



NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.


Norwich
15 July 2019
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)

In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.

NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.


Ewloe
16 July 2019
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)

In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.

NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.


Newport
30 July 2019
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.



In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.


Stevenage
13 August 2019
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.



In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.


Colchester
10 September 2019
09:15 - 13:00
Managing performance and staff appraisals

In a difficult economic environment businesses need to get the most from their staff. This course will enable delegates to understand and get the most from performance management processes.

Stevenage
17 September 2019
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.



In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.


Hull
30 September 2019
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.



In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.


Ipswich
9 October 2019
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.



In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.


Leeds
11 November 2019
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.



In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.


Bedford
12 November 2019
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)

In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.



NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.


Stevenage
28 November 2019
09:15 - 13:00
Managing performance and staff appraisals

In a difficult economic environment businesses need to get the most from their staff. This course will enable delegates to understand and get the most from performance management processes.

CAMBRIDGE
3 December 2019
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)

In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.



NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.


Leeds
4 February 2020
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.



In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.


Stevenage
5 February 2020
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)

In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.



NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.


CAMBRIDGE
2 March 2020
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.



In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.


Chelmsford
3 March 2020
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.



In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.


Norwich
18 March 2020
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.



In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.


Leeds