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18 March 2026
13:30 - 16:30
Nearly Full
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Managing the unmanageable - two 3hr sessions over two consecutive days
Level – Skilled
It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours.
Taking a proactive approach to challenging behaviour can:
- increase confidence in line managers
- support wellbeing of employees
- prevent absence
- reduce the risk of discrimination and other legal claims
This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.
This event is nearly full
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Digital via Zoom
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31 March 2026
09:30 - 16:00
Nearly Full
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Managing the unmanageable
Level – Skilled
It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours.
Taking a proactive approach to challenging behaviour can:
- increase confidence in line managers
- support wellbeing of employees
- prevent absence
- reduce the risk of discrimination and other legal claims
This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.
This event is nearly full
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Digital via Zoom
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1 April 2026
09:30 - 16:00
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Managing the unmanageable
Level – Skilled
It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours.
Taking a proactive approach to challenging behaviour can:
- increase confidence in line managers
- support wellbeing of employees
- prevent absence
- reduce the risk of discrimination and other legal claims
This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.
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Digital via Zoom
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21 April 2026
09:30 - 12:30
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Managing the unmanageable - two 3hr sessions over two consecutive days
Level – Skilled
It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours.
Taking a proactive approach to challenging behaviour can:
- increase confidence in line managers
- support wellbeing of employees
- prevent absence
- reduce the risk of discrimination and other legal claims
This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.
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Digital via Zoom
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Managing the unmanageable
Level – Skilled
It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours.
Taking a proactive approach to challenging behaviour can:
- increase confidence in line managers
- support wellbeing of employees
- prevent absence
- reduce the risk of discrimination and other legal claims
This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.
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Digital via Zoom
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13 May 2026
09:30 - 12:30
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Managing the unmanageable - two 3hr sessions over two consecutive days
Level – Skilled
It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours.
Taking a proactive approach to challenging behaviour can:
- increase confidence in line managers
- support wellbeing of employees
- prevent absence
- reduce the risk of discrimination and other legal claims
This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.
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Digital via Zoom
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4 June 2026
09:30 - 16:00
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Managing the unmanageable
Level – Skilled
It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours.
Taking a proactive approach to challenging behaviour can:
- increase confidence in line managers
- support wellbeing of employees
- prevent absence
- reduce the risk of discrimination and other legal claims
This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.
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Digital via Zoom
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23 June 2026
13:30 - 16:30
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Managing the unmanageable - two 3hr sessions over two consecutive days
Level – Skilled
It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours.
Taking a proactive approach to challenging behaviour can:
- increase confidence in line managers
- support wellbeing of employees
- prevent absence
- reduce the risk of discrimination and other legal claims
This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.
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Digital via Zoom
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8 July 2026
09:30 - 16:00
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Managing the unmanageable
Level – Skilled
It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours.
Taking a proactive approach to challenging behaviour can:
- increase confidence in line managers
- support wellbeing of employees
- prevent absence
- reduce the risk of discrimination and other legal claims
This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.
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Digital via Zoom
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29 July 2026
09:30 - 16:00
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Managing the unmanageable - two 3hr sessions over two consecutive days
Level – Skilled
It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours.
Taking a proactive approach to challenging behaviour can:
- increase confidence in line managers
- support wellbeing of employees
- prevent absence
- reduce the risk of discrimination and other legal claims
This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.
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Digital via Zoom
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12 August 2026
09:30 - 16:00
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Managing the unmanageable
Level – Skilled
It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours.
Taking a proactive approach to challenging behaviour can:
- increase confidence in line managers
- support wellbeing of employees
- prevent absence
- reduce the risk of discrimination and other legal claims
This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.
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Digital via Zoom
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25 August 2026
09:30 - 12:30
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Managing the unmanageable - two 3hr sessions over two consecutive days
Level – Skilled
It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours.
Taking a proactive approach to challenging behaviour can:
- increase confidence in line managers
- support wellbeing of employees
- prevent absence
- reduce the risk of discrimination and other legal claims
This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.
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Digital via Zoom
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10 September 2026
09:30 - 16:00
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Managing the unmanageable
Level – Skilled
It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours.
Taking a proactive approach to challenging behaviour can:
- increase confidence in line managers
- support wellbeing of employees
- prevent absence
- reduce the risk of discrimination and other legal claims
This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.
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Digital via Zoom
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17 September 2026
09:30 - 12:30
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Managing the unmanageable - two 3hr sessions over two consecutive days
Level – Skilled
It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours.
Taking a proactive approach to challenging behaviour can:
- increase confidence in line managers
- support wellbeing of employees
- prevent absence
- reduce the risk of discrimination and other legal claims
This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.
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Digital via Zoom
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30 September 2026
09:30 - 16:00
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Managing the unmanageable
Level – Skilled
It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours.
Taking a proactive approach to challenging behaviour can:
- increase confidence in line managers
- support wellbeing of employees
- prevent absence
- reduce the risk of discrimination and other legal claims
This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.
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Digital via Zoom
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