All Acas events on Managing the unmanagable

Click on an event for more information and to book places. 

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18 March 2026
13:30 - 16:30 Nearly Full
Managing the unmanageable - two 3hr sessions over two consecutive days

Level – Skilled

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

  • increase confidence in line managers
  • support wellbeing of employees
  • prevent absence
  • reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.

This event is nearly full

Digital via Zoom
31 March 2026
09:30 - 16:00 Nearly Full
Managing the unmanageable

Level – Skilled

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

  • increase confidence in line managers
  • support wellbeing of employees
  • prevent absence
  • reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.

This event is nearly full

Digital via Zoom
1 April 2026
09:30 - 16:00
Managing the unmanageable

Level – Skilled

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

  • increase confidence in line managers
  • support wellbeing of employees
  • prevent absence
  • reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.



Digital via Zoom
21 April 2026
09:30 - 12:30
Managing the unmanageable - two 3hr sessions over two consecutive days

Level – Skilled

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

  • increase confidence in line managers
  • support wellbeing of employees
  • prevent absence
  • reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.



Digital via Zoom
7 May 2026
09:30 - 16:00
Managing the unmanageable

Level – Skilled

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

  • increase confidence in line managers
  • support wellbeing of employees
  • prevent absence
  • reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.



Digital via Zoom
13 May 2026
09:30 - 12:30
Managing the unmanageable - two 3hr sessions over two consecutive days

Level – Skilled

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

  • increase confidence in line managers
  • support wellbeing of employees
  • prevent absence
  • reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.



Digital via Zoom
4 June 2026
09:30 - 16:00
Managing the unmanageable

Level – Skilled

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

  • increase confidence in line managers
  • support wellbeing of employees
  • prevent absence
  • reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.



Digital via Zoom
23 June 2026
13:30 - 16:30
Managing the unmanageable - two 3hr sessions over two consecutive days

Level – Skilled

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

  • increase confidence in line managers
  • support wellbeing of employees
  • prevent absence
  • reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.



Digital via Zoom
8 July 2026
09:30 - 16:00
Managing the unmanageable

Level – Skilled

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

  • increase confidence in line managers
  • support wellbeing of employees
  • prevent absence
  • reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.



Digital via Zoom
29 July 2026
09:30 - 16:00
Managing the unmanageable - two 3hr sessions over two consecutive days

Level – Skilled

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

  • increase confidence in line managers
  • support wellbeing of employees
  • prevent absence
  • reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.



Digital via Zoom
12 August 2026
09:30 - 16:00
Managing the unmanageable

Level – Skilled

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

  • increase confidence in line managers
  • support wellbeing of employees
  • prevent absence
  • reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.



Digital via Zoom
25 August 2026
09:30 - 12:30
Managing the unmanageable - two 3hr sessions over two consecutive days

Level – Skilled

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

  • increase confidence in line managers
  • support wellbeing of employees
  • prevent absence
  • reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.



Digital via Zoom
10 September 2026
09:30 - 16:00
Managing the unmanageable

Level – Skilled

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

  • increase confidence in line managers
  • support wellbeing of employees
  • prevent absence
  • reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.



Digital via Zoom
17 September 2026
09:30 - 12:30
Managing the unmanageable - two 3hr sessions over two consecutive days

Level – Skilled

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

  • increase confidence in line managers
  • support wellbeing of employees
  • prevent absence
  • reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.



Digital via Zoom
30 September 2026
09:30 - 16:00
Managing the unmanageable

Level – Skilled

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

  • increase confidence in line managers
  • support wellbeing of employees
  • prevent absence
  • reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.



Digital via Zoom