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21 April 2026
09:30 - 12:30
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Managing the unmanageable - two 3hr sessions over two consecutive days
Level – Skilled
It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours.
Taking a proactive approach to challenging behaviour can:
- increase confidence in line managers
- support wellbeing of employees
- prevent absence
- reduce the risk of discrimination and other legal claims
This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.
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Digital via Zoom
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Managing the unmanageable
Level – Skilled
It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours.
Taking a proactive approach to challenging behaviour can:
- increase confidence in line managers
- support wellbeing of employees
- prevent absence
- reduce the risk of discrimination and other legal claims
This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.
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Digital via Zoom
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13 May 2026
09:30 - 12:30
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Managing the unmanageable - two 3hr sessions over two consecutive days
Level – Skilled
It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours.
Taking a proactive approach to challenging behaviour can:
- increase confidence in line managers
- support wellbeing of employees
- prevent absence
- reduce the risk of discrimination and other legal claims
This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.
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Digital via Zoom
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27 May 2026
09:30 - 16:00
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Managing the unmanageable
Level – Skilled
It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours.
Taking a proactive approach to challenging behaviour can:
- increase confidence in line managers
- support wellbeing of employees
- prevent absence
- reduce the risk of discrimination and other legal claims
This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.
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Digital via Zoom
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4 June 2026
09:30 - 16:00
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Managing the unmanageable
Level – Skilled
It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours.
Taking a proactive approach to challenging behaviour can:
- increase confidence in line managers
- support wellbeing of employees
- prevent absence
- reduce the risk of discrimination and other legal claims
This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.
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Digital via Zoom
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23 June 2026
13:30 - 16:30
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Managing the unmanageable - two 3hr sessions over two consecutive days
Level – Skilled
It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours.
Taking a proactive approach to challenging behaviour can:
- increase confidence in line managers
- support wellbeing of employees
- prevent absence
- reduce the risk of discrimination and other legal claims
This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.
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Digital via Zoom
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8 July 2026
09:30 - 16:00
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Managing the unmanageable
Level – Skilled
It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours.
Taking a proactive approach to challenging behaviour can:
- increase confidence in line managers
- support wellbeing of employees
- prevent absence
- reduce the risk of discrimination and other legal claims
This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.
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Digital via Zoom
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29 July 2026
09:30 - 16:00
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Managing the unmanageable - two 3hr sessions over two consecutive days
Level – Skilled
It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours.
Taking a proactive approach to challenging behaviour can:
- increase confidence in line managers
- support wellbeing of employees
- prevent absence
- reduce the risk of discrimination and other legal claims
This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.
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Digital via Zoom
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12 August 2026
09:30 - 16:00
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Managing the unmanageable
Level – Skilled
It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours.
Taking a proactive approach to challenging behaviour can:
- increase confidence in line managers
- support wellbeing of employees
- prevent absence
- reduce the risk of discrimination and other legal claims
This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.
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Digital via Zoom
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25 August 2026
09:30 - 12:30
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Managing the unmanageable - two 3hr sessions over two consecutive days
Level – Skilled
It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours.
Taking a proactive approach to challenging behaviour can:
- increase confidence in line managers
- support wellbeing of employees
- prevent absence
- reduce the risk of discrimination and other legal claims
This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.
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Digital via Zoom
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10 September 2026
09:30 - 16:00
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Managing the unmanageable
Level – Skilled
It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours.
Taking a proactive approach to challenging behaviour can:
- increase confidence in line managers
- support wellbeing of employees
- prevent absence
- reduce the risk of discrimination and other legal claims
This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.
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Digital via Zoom
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17 September 2026
09:30 - 12:30
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Managing the unmanageable - two 3hr sessions over two consecutive days
Level – Skilled
It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours.
Taking a proactive approach to challenging behaviour can:
- increase confidence in line managers
- support wellbeing of employees
- prevent absence
- reduce the risk of discrimination and other legal claims
This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.
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Digital via Zoom
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30 September 2026
09:30 - 16:00
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Managing the unmanageable
Level – Skilled
It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours.
Taking a proactive approach to challenging behaviour can:
- increase confidence in line managers
- support wellbeing of employees
- prevent absence
- reduce the risk of discrimination and other legal claims
This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.
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Digital via Zoom
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