All Acas events on Managing the unmanageable

Click on an event for more information and to book places. 

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11 November 2025
09:30 - 16:00
Managing the unmanageable

Level – Skilled

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

  • increase confidence in line managers
  • support wellbeing of employees
  • prevent absence
  • reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.



Digital via Zoom
18 November 2025
09:30 - 16:00 Full
Managing the unmanageable

Level – Skilled

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

  • increase confidence in line managers
  • support wellbeing of employees
  • prevent absence
  • reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
20 November 2025
09:30 - 16:00 Nearly Full
Managing the unmanageable

Level – Skilled

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

  • increase confidence in line managers
  • support wellbeing of employees
  • prevent absence
  • reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.

This event is nearly full

Digital via Zoom
25 November 2025
09:30 - 12:30 Full
Managing the unmanageable - two 3hr sessions over two consecutive days

Level – Skilled

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

  • increase confidence in line managers
  • support wellbeing of employees
  • prevent absence
  • reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
10 December 2025
09:30 - 12:30
Managing the unmanageable - two 3hr sessions over two consecutive days

Level – Skilled

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

  • increase confidence in line managers
  • support wellbeing of employees
  • prevent absence
  • reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.



Digital via Zoom
13 January 2026
09:30 - 16:00
Managing the unmanageable

Level – Skilled

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

  • increase confidence in line managers
  • support wellbeing of employees
  • prevent absence
  • reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.



Digital via Zoom
27 January 2026
13:30 - 16:30
Managing the unmanageable - two 3hr sessions over two consecutive days

Level – Skilled

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

  • increase confidence in line managers
  • support wellbeing of employees
  • prevent absence
  • reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.



Digital via Zoom