All Acas events

Click on an event for more information and to book places. 

22 April 2024
09:30 - 12:30 Full
Managing discipline and grievance - digital event

A guide to the Acas Code of Practice and discipline and grievance procedures

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This event will provide an overview of the Acas Code of Practice, which details the basic requirements of fairness and reasonable behaviour when handling discipline and grievance procedures. 

It will provide you with the skills and knowledge you need to manage and conduct discipline and grievance procedures in your workplace.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
22 April 2024
13:30 - 16:30 Full
Having difficult conversations - digital event

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
22 April 2024
13:30 - 16:30 Full
Managing long-term sickness absence - split day digital event

Best practice for handling long-term staff absences fairly and effectively

Long-term sickness absence can be costly for any business.

It can have a significant impact on the individual as well as other employees in terms productivity, morale and employee engagement.

This event will equip you with the knowledge and skills to manage long-term absences effectively and support staff on their return to work. It will include practical advice on how to handle more complex situations and reasonable adjustments.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
23 April 2024
09:30 - 16:00 Nearly Full
Management training for new managers



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.
This event is nearly full

Norwich
23 April 2024
09:30 - 16:00 Full
Management training for developing managers



This event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Bristol
23 April 2024
09:30 - 16:00 Nearly Full
Management training for developing managers



This event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.
This event is nearly full

Gatwick
23 April 2024
09:30 - 16:00 Full
Management training for new managers



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Birmingham,
23 April 2024
09:30 - 16:00
Conducting investigations

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision. It is important that they are conducted fairly. 

Employers may be held liable if a poor investigation leads to a decision that results in an employment tribunal claim. 

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.


Leeds
23 April 2024
09:30 - 16:30 Nearly Full
Certificate in internal workplace mediation (CIWM) - digital event



 This course provides training and accreditation for you to:

  • Become an internal mediator in your workplace
  • Gain accreditation if you are already a workplace mediator 
  • Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days.
The training runs from 09:30 - 16:30 each day and the dates are: 

  • Week One:  23rd & 24th April 2024
  • Week Two: 30th April and 1st & 2nd May 2024
This event is nearly full

Digital via Zoom
23 April 2024
09:30 - 12:30 Full
Conducting investigations - split day digital event

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision. It is important that they are conducted fairly. 

Employers may be held liable if a poor investigation leads to a decision that results in an employment tribunal claim. 

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
23 April 2024
13:30 - 16:30 Nearly Full
Mental health in the workplace: good practice and the law - digital event

The law and best practice surrounding mental health in the workplace, including how to use the Acas framework for positive mental health at work

Recent research from Deloitte has found that the cost of poor mental health to employers has increased from £45bn in 2019, to £56bn in 2020-21.

Whilst many of the reasons behind poor mental health will not be work-related, evidence shows that employers who reduce stigma, improve management capability and increase self-support help their employees to remain productive and stay in work. 

This event provides an insight into the range of mental health conditions and gives delegates an understanding of the relevant legislation and benefits of promoting positive mental health.

It will also cover the Acas framework for positive mental health; a holistic model which details the key responsibilities of the employer, the manager and the individual in contributing to healthy and productive workplaces.
This event is nearly full

Digital via Zoom
23 April 2024
13:30 - 16:30 Nearly Full
Management training for new managers - split day digital event



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 – 23rd of April 2024, 13:30 – 16:30
  • Day 2 – 24th of April 2024, 13:30 – 16:30
This event is nearly full

Digital via Zoom
24 April 2024
09:30 - 12:30 Nearly Full
Managing the 'unmanageable' - split day digital event

How to effectively identify and address challenging workplace behaviours

This interactive event will provide you with the essential insights, tools and skills needed to confidently identify and address challenging, hostile or confrontational behaviour.  
  
It will help you understand the impact extreme behaviours can have on your business and detail the most effective strategies you can adopt to manage and help change extreme behaviour. 
  
Note: This session is designed to help delegates manage extreme behaviour, rather than addressing general workplace performance management. 
This event is nearly full

Digital via Zoom
24 April 2024
09:30 - 12:30 Full
Managing performance and staff appraisals - digital event



Performance management can help businesses achieve success by getting the best from their employees. This can be particularly important during difficult economic times. 

This 3-hour digital event will enable you to understand and effectively utilise performance management processes in the workplace.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
24 April 2024
13:30 - 16:30 Full
Behaviours at work - understanding the unacceptable

Identifying and dealing with unacceptable behaviour in the workplace

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.  

 

Attending this event will help you to identify and address bullying and harassment in the workplace and understand the appropriate course of action to take as well as fostering an inclusive culture.  It will also help you to understand the legal aspects and employer responsibilities.


This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
24 April 2024
13:30 - 15:30 Nearly Full
Employment law update - digital event

A round-up of recent changes to employment legislation and a look ahead to future developments

Employment law can be complex, and the legal landscape is constantly evolving. 

Keeping abreast of legal requirements not only helps your business steer away from potential litigation and financial penalties, it can also help you develop strategies to improve employee engagement and increase organisational resilience.

This event will provide you with solid grounding on recent changes to employment law and provide insight into upcoming changes to legislation that will enable your business to stay informed, legally compliant and well prepared.

This event is nearly full

Digital via Zoom
25 April 2024
09:30 - 12:30 Nearly Full
TUPE: a practical guide to business transfers - split day digital event

A practical and in-depth look at the TUPE process

TUPE regulations determine employee rights when a business, or part of a business, is sold or changes hands. 

Understanding the regulations and associated good practice will help you better manage the process, avoid unnecessary (and sometimes costly) pitfalls and minimise potential stress and disruption.

This event will give you a clear explanation of the TUPE regulations, including employer responsibilities and employee rights. It will also provide you with practical tips on the process of conducting a business transfer, drawing upon current legislation and best practice.

NB: This course is not a substitute for those requiring in-depth legal consultation/advice.

This event is nearly full

Digital via Zoom
25 April 2024
09:30 - 16:00
Management training for developing managers



This event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.


Nottingham
25 April 2024
09:30 - 12:30 Nearly Full
Flexible working: what's changed and how to handle requests

Understanding the new legislation and the Acas Code of Practice on requests for flexible working

In April 2024, new flexible working legislation came into effect. The Acas statutory Code of Practice on requests for flexible working has been updated to reflect the changes. 

The new legislation gives employees the right to request flexible working from the first day of their employment. It is therefore key that all employers understand the new legislation and how the changes impact your business and the benefits that flexible working can bring.

This event has been designed to help employers understand the law relating to flexible working, the Acas statutory Code of Practice and provide guidance in handling requests for flexible working.
This event is nearly full

Digital via Zoom
25 April 2024
09:30 - 16:00 Full
Conducting investigations

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Should an employer not carry out a reasonable investigation, any decisions they make in the disciplinary or grievance process are likely to be unfair and could result in an employment tribunal claim.



This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.

 
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
25 April 2024
09:30 - 12:30 Nearly Full
Changing terms and conditions of employment - digital event

The legal obligations and good practice for implementing a change to employment terms and conditions

Changing an employee’s terms and conditions may be necessary for business reasons, however doing so can present concerns for both the employee and employer. 

Poorly managed change can damage working relationships and failure to follow the correct procedures could put your business at risk of litigation. 

This event will help you understand your responsibilities as an employer when implementing changes to employment. It will outline the risks and benefits of the options available to you, allowing you to confidently make decisions and minimise any unintended consequences.

This event is nearly full

Digital via Zoom
25 April 2024
09:30 - 16:00
HR for beginners

An introduction to the basics of employing people, from recruitment to the end of employment

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.



Newcastle upon Tyne
25 April 2024
09:30 - 16:00 Full
Management training for new managers



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

London
25 April 2024
13:30 - 16:30
Flexible working: what's changed and how to handle requests

Understanding the new legislation and the Acas Code of Practice on requests for flexible working

In April 2024, new flexible working legislation came into effect. The Acas statutory Code of Practice on requests for flexible working has been updated to reflect the changes. 

The new legislation gives employees the right to request flexible working from the first day of their employment. It is therefore key that all employers understand the new legislation and how the changes impact your business and the benefits that flexible working can bring.

This event has been designed to help employers understand the law relating to flexible working, the Acas statutory Code of Practice and provide guidance in handling requests for flexible working.


Digital via Zoom
26 April 2024
09:30 - 12:30 Full
Menopause and the workplace - digital event

Understanding the legal responsibilities of employers and exploring ways to support employees and raise awareness of menopause in the workplace

According to NHS Employers, 3.5 million of Britain’s female employees are aged 50 or over and are likely to be approaching or experiencing the menopause. A recent survey conducted by BUPA and the Chartered Institute for Personnel and Development (CIPD) found that three in five menopausal women were negatively affected at work.

The menopause is therefore a key workplace issue that all managers need to have a greater understanding of. Not providing employees with the necessary support and reasonable adjustments at work can have serious implications.

Organisations where employees can talk openly about the menopause and feel supported are more likely to attract and retain a diverse and inclusive workforce. They can also benefit from reduced absence levels and improved employee retention. 

This event will cover the symptoms and misconceptions of the menopause, as well as employer responsibilities and the support mechanisms available for employees.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
29 April 2024
09:30 - 12:30 Full
Management training for new managers - split day digital event



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 – 29th of April 2024, 09:30 – 12:30
  • Day 2 – 30th of April 2024, 09:30 – 12:30
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
29 April 2024
13:30 - 16:30 Full
Mediation skills for managers - split day digital event

Understanding the mediation process and how to effectively manage conflict in the workplace

Conflict at work can be stressful, time consuming and disruptive for all concerned. 

When used properly, mediation is an effective method of early dispute resolution, with significant business benefits, including improved employee engagement, staff retention and productivity.

This event will provide you with the skills and understanding to manage conflict better and find lasting solutions for your workplace.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
29 April 2024
13:30 - 16:30 Full
Redundancy: getting it right

Understanding the legal requirements and good practice for managing redundancies

When handling redundancies, it’s important to get the basics right. This can help reduce the risk of employment tribunals and help you maintain good workplace relations and employee engagement throughout.

Our experts will detail the legal and practical aspects of managing redundancies. They will share good practice, so that you can confidently handle a redundancy situation in your workplace. 
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
30 April 2024
09:30 - 12:30
Mock Employment Tribunal (Scotland)

An interactive event which demonstrates how Scottish employment tribunals operate and how decisions are reached

Attending an employment tribunal can be a daunting prospect and the consequences of getting it wrong can be costly. The estimated cost to employers of defending a claim at employment tribunal is now around £10,000. Losing a claim may cost significantly more.

Join Acas and employment law experts, Shoosmiths, as we lead you through an unfair dismissal related mock employment tribunal.

This interactive, informative and myth-busting event will give you the opportunity, within a safe environment, to see how an employment tribunal in Scotland operates and how decisions are reached.



Digital via Zoom
30 April 2024
09:30 - 12:30 Nearly Full
Equality, diversity and inclusion: the essentials - digital event



This 3-hour digital event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.

This event is nearly full

Digital via Zoom
30 April 2024
09:30 - 12:30 Full
Having difficult conversations - digital event

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
30 April 2024
10:00 - 11:00
Acas Bitesize: Social media in the workplace

Practical guidance to help you manage the use of social media in your workplace effectively

Social media brings many advantages to the workplace; however, employment tribunals have seen an increase in cases related to the misuse of social media. As a result, employers are increasingly concerned about the potential implications for their workplace.

This one-hour session will look at the challenges and opportunities presented by social media and group chats in the workplace. It will cover both employer and employee responsibilities, key legislation, and good practice for introducing policies to manage usage.


Digital via Zoom
30 April 2024
13:30 - 16:30 Full
Recruitment and retention essentials - digital event

The key principles of fair and effective recruitment and retention

Many businesses are currently facing recruitment challenges caused by labour market shortages and high staff turnover. 
This digital event will cover the key principles of recruitment and retention. It will help you understand the relevant legislation and good practice, to be in the best position to attract the right people for your business and keep them. 
 
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
30 April 2024
13:30 - 16:30
Managing discipline and grievance - digital event

A guide to the Acas Code of Practice and discipline and grievance procedures

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This event will provide an overview of the Acas Code of Practice, which details the basic requirements of fairness and reasonable behaviour when handling discipline and grievance procedures. 

It will provide you with the skills and knowledge you need to manage and conduct discipline and grievance procedures in your workplace.


Digital via Zoom
1 May 2024
09:30 - 12:30 Full
Managing discipline and grievance - digital event

A guide to the Acas Code of Practice and discipline and grievance procedures

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This event will provide an overview of the Acas Code of Practice, which details the basic requirements of fairness and reasonable behaviour when handling discipline and grievance procedures. 

It will provide you with the skills and knowledge you need to manage and conduct discipline and grievance procedures in your workplace.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
1 May 2024
09:30 - 12:30 Full
Management training for new managers - split day digital event



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 1st of May 2024, 09:30 - 12:30
  • Day 2 - 2nd of May 2024, 09:30 - 12:30
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
1 May 2024
13:30 - 16:30 Full
Deductions from pay

Key legislation and good practice guidance for wages and corresponding pay statements

Employers are responsible for making sure workers are paid correctly in accordance with the law.

Making an unlawful deduction could result in a breach of employment law, national minimum wage legislation and potentially result in an Employment Tribunal claim.

This event will give you a valuable understanding of lawful and unlawful deductions, the common pitfalls and how to respond to pay queries to minimise the risk of pay disputes.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
1 May 2024
13:30 - 16:30 Full
Conducting investigations - split day digital event

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Should an employer not carry out a reasonable investigation, any decisions they make in the disciplinary or grievance process are likely to be unfair and could result in an employment tribunal claim.

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.
 
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
2 May 2024
09:30 - 16:00 Full
Managing discipline and grievance



The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

London
7 May 2024
09:30 - 12:30 Full
HR for beginners - split day digital event

An introduction to the basics of employing people, from recruitment to the end of employment

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
7 May 2024
09:30 - 12:30
Flexible working: what's changed and how to handle requests

Understanding the new legislation and the Acas Code of Practice on requests for flexible working

In April 2024, new flexible working legislation came into effect. The Acas statutory Code of Practice on requests for flexible working has been updated to reflect the changes. 

The new legislation gives employees the right to request flexible working from the first day of their employment. It is therefore key that all employers understand the new legislation and how the changes impact your business and the benefits that flexible working can bring.

This event has been designed to help employers understand the law relating to flexible working, the Acas statutory Code of Practice and provide guidance in handling requests for flexible working.


Digital via Zoom
7 May 2024
09:30 - 12:30
How to conduct a fair hearing

Preparing and conducting a fair hearing in line with legislation, the Acas Code of Practice on discipline and grievance procedures and good practice

All workplace hearings must be conducted fairly in accordance with employment legislation and best practice.
Failure to do so may result in a breakdown in workplace relationships and potentially employment tribunal claims.

This event covers legal and Acas best practice principles that apply to all types of hearings and explores the key differences in preparation and decision making for hearings relating to conduct, performance, or absence.

It’s an unmissable event for those who want to learn about conducting fair and effective workplace hearings.


Digital via Zoom
7 May 2024
13:30 - 16:30 Full
Management training for developing managers - split digital event



This digital event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 7th of May 2024, 13:30 – 16:30
  • Day 2 - 8th of May 2024, 13:30 – 16:30
     
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
8 May 2024
09:30 - 12:30 Full
Conducting investigations - split day digital event

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Should an employer not carry out a reasonable investigation, any decisions they make in the disciplinary or grievance process are likely to be unfair and could result in an employment tribunal claim.

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.
 
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
8 May 2024
09:30 - 12:30 Full
Mental health in the workplace: good practice and the law - digital event

The law and best practice surrounding mental health in the workplace, including how to use the Acas framework for positive mental health at work

Recent research from Deloitte has found that the cost of poor mental health to employers has increased from £45bn in 2019, to £56bn in 2020-21.

Whilst many of the reasons behind poor mental health will not be work-related, evidence shows that employers who reduce stigma, improve management capability and increase self-support help their employees to remain productive and stay in work. 

This event provides an insight into the range of mental health conditions and gives delegates an understanding of the relevant legislation and benefits of promoting positive mental health.

It will also cover the Acas framework for positive mental health; a holistic model which details the key responsibilities of the employer, the manager and the individual in contributing to healthy and productive workplaces.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
8 May 2024
09:30 - 12:30 Full
Behaviours at work - understanding the unacceptable

Identifying and dealing with unacceptable behaviour in the workplace

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.  
 
Attending this event will help you to identify and address bullying and harassment in the workplace and understand the appropriate course of action to take as well as fostering an inclusive culture.  It will also help you to understand the legal aspects and employer responsibilities.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
8 May 2024
13:30 - 16:30 Full
Managing discipline and grievance - digital event

A guide to the Acas Code of Practice and discipline and grievance procedures

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This event will provide an overview of the Acas Code of Practice, which details the basic requirements of fairness and reasonable behaviour when handling discipline and grievance procedures. 

It will provide you with the skills and knowledge you need to manage and conduct discipline and grievance procedures in your workplace.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
9 May 2024
09:30 - 16:00
Managing the 'unmanageable' - digital event

How to effectively identify and address challenging workplace behaviours

This interactive event will provide you with the essential insights, tools and skills needed to confidently identify and address challenging, hostile or confrontational behaviour.  
  
It will help you understand the impact extreme behaviours can have on your business and detail the most effective strategies you can adopt to manage and help change extreme behaviour. 
  
Note: This session is designed to help delegates manage extreme behaviour, rather than addressing general workplace performance management. 
 


Digital via Zoom
9 May 2024
09:30 - 16:00
Having difficult conversations

Practical guidance, with role play activities, on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.



Nottingham
9 May 2024
09:30 - 16:00 Full
Management training for new managers - digital event



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

This full day event will be delivered via Zoom.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
9 May 2024
09:30 - 16:30 Full
Certificate in internal workplace mediation (CIWM) - digital event



 This course provides training and accreditation for you to:

  • Become an internal mediator in your workplace
  • Gain accreditation if you are already a workplace mediator 
  • Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days.
The training runs from 09:30 - 16:30 each day and the dates are:

  • Week One: 9th & 10th May 2024
  • Week Two: 13th, 14th & 15th May 2024
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
13 May 2024
09:30 - 12:30 Full
Conducting investigations - split day digital event

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision. It is important that they are conducted fairly. 

Employers may be held liable if a poor investigation leads to a decision that results in an employment tribunal claim. 

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
13 May 2024
09:30 - 16:30 Full
Certificate in internal workplace mediation (CIWM) - digital event



 This course provides training and accreditation for you to:

  • Become an internal mediator in your workplace
  • Gain accreditation if you are already a workplace mediator 
  • Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days. 

The training runs from 09:30 - 16:30 each day and the dates are:

  • Week One: 13th & 14th May 2024
  • Week Two: 20th, 21st & 22nd May 2024
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
13 May 2024
13:30 - 16:30 Nearly Full
Managing discipline and grievance - digital event

A guide to the Acas Code of Practice and discipline and grievance procedures

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This event will provide an overview of the Acas Code of Practice, which details the basic requirements of fairness and reasonable behaviour when handling discipline and grievance procedures. 

It will provide you with the skills and knowledge you need to manage and conduct discipline and grievance procedures in your workplace.
This event is nearly full

Digital via Zoom
14 May 2024
09:30 - 16:00 Full
Conducting investigations

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision. It is important that they are conducted fairly. 

Employers may be held liable if a poor investigation leads to a decision that results in an employment tribunal claim. 

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Birmingham,
14 May 2024
09:30 - 16:00
Conducting investigations

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision. It is important that they are conducted fairly. 

Employers may be held liable if a poor investigation leads to a decision that results in an employment tribunal claim. 

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.


Aberdeen
14 May 2024
09:30 - 16:00 Full
Mediation skills for managers - digital event

Understanding the mediation process and how to effectively manage conflict in the workplace

Conflict at work can be stressful, time consuming and disruptive for all concerned. 

When used properly, mediation is an effective method of early dispute resolution, with significant business benefits, including improved employee engagement, staff retention and productivity.

This event will provide you with the skills and understanding to manage conflict better and find lasting solutions for your workplace.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
14 May 2024
09:30 - 16:00 Full
Management training for developing managers - digital event



This digital event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.

 

This full day event will be delivered via Zoom.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
14 May 2024
09:30 - 16:30 Full
Certificate in internal workplace mediation (CIWM)



This course provides training and accreditation for you to:

  • Become an internal mediator in your workplace
  • Gain accreditation if you are already a workplace mediator 
  • Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days. 

The training runs from 09:30 - 16:30 each day and the dates are:

  • Week One: 14th, 15th & 16th May 2024
  • Week Two: 21st & 22nd May 2024
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Manchester
14 May 2024
09:30 - 12:30 Nearly Full
TUPE: a practical guide to business transfers - split day digital event

A practical and in-depth look at the TUPE process

TUPE regulations determine employee rights when a business, or part of a business, is sold or changes hands. 

Understanding the regulations and associated good practice will help you better manage the process, avoid unnecessary (and sometimes costly) pitfalls and minimise potential stress and disruption.

This event will give you a clear explanation of the TUPE regulations, including employer responsibilities and employee rights. It will also provide you with practical tips on the process of conducting a business transfer, drawing upon current legislation and best practice.

NB: This course is not a substitute for those requiring in-depth legal consultation/advice.

This event is nearly full

Digital via Zoom
14 May 2024
13:30 - 16:30 Full
Equality, diversity and inclusion: the essentials - digital event



This 3-hour digital event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
14 May 2024
13:30 - 16:30 Full
Managing absence at work - digital event

Understanding the law relating to workplace absence and best practice techniques to manage absence in your workplace

In 2022 sickness absence rates in the UK rose to a record high. 
Latest figures from the Office of National Statistics reveal an estimated 185.6 million working days were lost due to sickness or injury, the equivalent to 5.7 days per year, per employee.

Developing a fair and consistent attendance policy can benefit the whole organisation. It helps employees understand what is expected of them and helps managers address underlying issues, leading to a healthier working environment, reduced absence levels and better employee retention.

This event will update you on the law and provide you with techniques to help manage absence in your workplace.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
14 May 2024
14:00 - 15:00
Acas Bitesize: Handling a sexual harassment complaint - digital event

Practical guidance to help you identify and address sexual harassment in the workplace

It is important that staff are safe and treated with dignity and respect at work. 

Sexual harassment has a significant impact on employee mental health and wellbeing. It can lead to low morale, poor productivity, increased absence and resignation.

There are legal implications if a complaint of sexual harassment is not handled correctly. It is not only damaging for the individuals involved but can prove costly to your business in terms of finance, reputation and employee engagement.


Digital via Zoom
15 May 2024
09:30 - 12:30 Full
Contracts and written statements - digital event

Employment law and good practice advice for contracts and written statements

As an employer it’s crucial to get the details of contracts and written statements correct. Failure to do so can result in disputes and potential employment tribunal claims further down the line.

This event will guide you through the whole process, from the formation of a contract to its termination. You will learn about different types of contracts and how to legally vary a contract. You will also gain an understanding of who should receive written statements and what they need to include. 
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
15 May 2024
09:30 - 16:00
Conducting investigations

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision. It is important that they are conducted fairly. 

Employers may be held liable if a poor investigation leads to a decision that results in an employment tribunal claim. 

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.


Exeter
15 May 2024
09:30 - 12:30
Mock redundancy - digital event



This 3-hour digital event will use a fictional case study to take you through a mock redundancy process.

It will focus on the legal responsibilities and good practice for employers faced with managing redundancies at this challenging time.



Digital via Zoom
15 May 2024
09:30 - 16:00 Full
Management training for developing managers



This event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Holiday Inn Manchester City Centre
15 May 2024
09:30 - 12:30
Making reasonable adjustments - split day digital event

How reasonable adjustments can increase productivity and foster a diverse and inclusive environment

Early intervention and putting the right adjustments in place can increase productivity and mitigate the risks of discrimination complaints. Understanding reasonable adjustments is crucial for fostering a diverse and inclusive workplace. 

This event will explore the benefits of reasonable adjustments and the positive impact they can have on an employees wellbeing and productivity. It will provide you with an understanding of the law, a range of scenarios where reasonable adjustments may apply and  practical guidance for managing adjustments.


Digital via Zoom
15 May 2024
09:30 - 16:00
Management training for new managers



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.


Newcastle upon Tyne
15 May 2024
13:30 - 16:30
Flexible working: what's changed and how to handle requests

Understanding the new legislation and the Acas Code of Practice on requests for flexible working

In April 2024, new flexible working legislation came into effect. The Acas statutory Code of Practice on requests for flexible working has been updated to reflect the changes. 

The new legislation gives employees the right to request flexible working from the first day of their employment. It is therefore key that all employers understand the new legislation and how the changes impact your business and the benefits that flexible working can bring.

This event has been designed to help employers understand the law relating to flexible working, the Acas statutory Code of Practice and provide guidance in handling requests for flexible working.


Digital via Zoom
15 May 2024
13:30 - 16:30 Full
Management training for new managers - split day digital event



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 15th of May 2024, 13:30 – 16:30
  • Day 2 - 16th of May 2024, 13:30 – 16:30
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
16 May 2024
09:30 - 12:30 Full
Redundancy: getting it right

Understanding the legal requirements and good practice for managing redundancies

When handling redundancies, it’s important to get the basics right. This can help reduce the risk of employment tribunals and help you maintain good workplace relations and employee engagement throughout.

Our experts will detail the legal and practical aspects of managing redundancies. They will share good practice, so that you can confidently handle a redundancy situation in your workplace. 
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
16 May 2024
09:30 - 16:00 Full
HR for beginners - digital event

An introduction to the basics of employing people, from recruitment to the end of employment

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
16 May 2024
09:30 - 12:30 Full
Managing performance and staff appraisals - digital event



Performance management can help businesses achieve success by getting the best from their employees. This can be particularly important during difficult economic times. 

This 3-hour digital event will enable you to understand and effectively utilise performance management processes in the workplace.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
17 May 2024
09:30 - 16:00 Full
Management training for developing managers



This event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

London
17 May 2024
09:30 - 12:30 Full
Behaviours at work - understanding the unacceptable

Identifying and dealing with unacceptable behaviour in the workplace

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.  
 
Attending this event will help you to identify and address bullying and harassment in the workplace and understand the appropriate course of action to take as well as fostering an inclusive culture.  It will also help you to understand the legal aspects and employer responsibilities.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
20 May 2024
13:30 - 16:30 Full
Having difficult conversations - digital event

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
20 May 2024
13:30 - 16:30 Full
HR for beginners - split day digital event

An introduction to the basics of employing people, from recruitment to the end of employment

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
20 May 2024
13:30 - 16:30 Nearly Full
Mental health in the workplace: good practice and the law - digital event

The law and best practice surrounding mental health in the workplace, including how to use the Acas framework for positive mental health at work

Recent research from Deloitte has found that the cost of poor mental health to employers has increased from £45bn in 2019, to £56bn in 2020-21.

Whilst many of the reasons behind poor mental health will not be work-related, evidence shows that employers who reduce stigma, improve management capability and increase self-support help their employees to remain productive and stay in work. 

This event provides an insight into the range of mental health conditions and gives delegates an understanding of the relevant legislation and benefits of promoting positive mental health.

It will also cover the Acas framework for positive mental health; a holistic model which details the key responsibilities of the employer, the manager and the individual in contributing to healthy and productive workplaces.
This event is nearly full

Digital via Zoom
21 May 2024
09:30 - 12:30 Full
Managing discipline and grievance - digital event

A guide to the Acas Code of Practice and discipline and grievance procedures

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This event will provide an overview of the Acas Code of Practice, which details the basic requirements of fairness and reasonable behaviour when handling discipline and grievance procedures. 

It will provide you with the skills and knowledge you need to manage and conduct discipline and grievance procedures in your workplace.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
21 May 2024
09:30 - 16:00
Managing discipline and grievance



The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.


Newcastle upon Tyne
21 May 2024
09:30 - 12:30 Full
Managing absence at work - digital event

Understanding the law relating to workplace absence and best practice techniques to manage absence in your workplace

In 2022 sickness absence rates in the UK rose to a record high. 
Latest figures from the Office of National Statistics reveal an estimated 185.6 million working days were lost due to sickness or injury, the equivalent to 5.7 days per year, per employee.

Developing a fair and consistent attendance policy can benefit the whole organisation. It helps employees understand what is expected of them and helps managers address underlying issues, leading to a healthier working environment, reduced absence levels and better employee retention.

This event will update you on the law and provide you with techniques to help manage absence in your workplace.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
21 May 2024
09:30 - 12:30 Full
Management training for new managers - split day digital event



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 21st of May 2024, 09:30 - 12:30
  • Day 2 - 22nd of May 2024, 09:30 - 12:30
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
21 May 2024
09:30 - 12:30 Full
Mental health in the workplace: skills for managers - split day digital event

Practical skills to enable managers to effectively manage mental health in the workplace

According to the Mental Health Foundation, one in six employees experience mental ill health each year. A study by Business in the Community found that only 14% of those that had experienced work-related poor mental health had spoken to their managers.

Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it. They may fear saying the wrong thing or making matters worse but early intervention is key. It provides opportunity for the manager and the individual to discuss the support they might need to stay in work, benefiting the individual, the team and the organisation. 

Delegates attending this event will gain an understanding of the different mental ill health conditions and learn how to effectively engage with staff at an early stage. The event will also cover the Acas framework for positive mental health; a holistic model which describes the key responsibilities of all parties contributing to healthy and productive workplaces.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
21 May 2024
09:30 - 12:30
Managing the 'unmanageable' - split day digital event

How to effectively identify and address challenging workplace behaviours

This interactive event will provide you with the essential insights, tools and skills needed to confidently identify and address challenging, hostile or confrontational behaviour.  
  
It will help you understand the impact extreme behaviours can have on your business and detail the most effective strategies you can adopt to manage and help change extreme behaviour. 
  
Note: This session is designed to help delegates manage extreme behaviour, rather than addressing general workplace performance management. 


Digital via Zoom
21 May 2024
09:30 - 16:00 Full
Certificate in internal workplace mediation (CIWM) - digital event



 This course provides training and accreditation for you to:

  • Become an internal mediator in your workplace
  • Gain accreditation if you are already a workplace mediator 
  • Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days. 

The training runs from 09:30 - 16:30 each day and the dates are:

  • Week One: 21st & 22nd May 2024
  • Week Two: 28th, 29th & 30th May 2024
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
21 May 2024
13:30 - 16:30 Full
Having difficult conversations - digital event

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
21 May 2024
13:30 - 15:30
Employment law update - digital event

A round-up of recent changes to employment legislation and a look ahead to future developments

Employment law can be complex, and the legal landscape is constantly evolving. 

Keeping abreast of legal requirements not only helps your business steer away from potential litigation and financial penalties, it can also help you develop strategies to improve employee engagement and increase organisational resilience.

This event will provide you with solid grounding on recent changes to employment law and provide insight into upcoming changes to legislation that will enable your business to stay informed, legally compliant and well prepared.



Digital via Zoom
21 May 2024
14:00 - 15:00
Acas Bitesize: the employment life cycle - digital event

An overview of each stage of the employment life cycle

The most important asset of any business is its people, so it’s vital to get things right at each stage of the employment relationship. Each stage has its challenges, from engaging the right person to retaining your best people.

This bitesize event will outline key considerations, provide you with essential HR tips and discuss the tools and resources available to you. This will help your business to support growth, productivity and good employment relations. 


Digital via Zoom
22 May 2024
09:30 - 12:30 Full
HR for beginners - split day digital event

An introduction to the basics of employing people, from recruitment to the end of employment

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
22 May 2024
09:30 - 12:30
Navigating caring and compassionate leave: Employer responsibilities



A 2021 Government consultation found that there was a lack of clarity and awareness around leave entitlements, particularly in caring and compassionate circumstances.  

Join Acas and leading experts from Carers UK and Cruse/Untangle as we discuss upcoming workforce trends and challenges surrounding leave, the new Carers Leave Act and explore best practice for compassionate leave.


Delivered digitally via zoom
22 May 2024
09:30 - 12:30 Full
Management training for developing managers - split digital event



This digital event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 22nd of May 2024, 09:30 - 12:30
  • Day 2 - 23rd of May 2024, 09:30 - 12:30
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
22 May 2024
09:30 - 12:30 Nearly Full
Equality, diversity and inclusion: the essentials - digital event



This 3-hour digital event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.

This event is nearly full

Digital via Zoom
22 May 2024
13:30 - 16:30 Full
Managing underperformance - digital event

Identifying the reasons behind underperformance and learning how to address it

Managing underperformance can be uncomfortable at times and can therefore get overlooked. However, failing to address it can have a significant negative impact on an organisation and its employees, leading to lower productivity, poor employee engagement and increased absence. 

Where an employee’s performance consistently fails to reach the required standard, managers must be prepared to address the issue in a fair and consistent way and ensure that any disciplinary action is in line with the Acas Code of Practice. 

This event will help you understand the reasons for underperformance and its effects, and provide you with the skills to effectively identify, address and develop underperforming staff.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
23 May 2024
09:30 - 12:30 Full
Having difficult conversations - digital event

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
23 May 2024
09:30 - 16:00 Full
Conducting investigations

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Should an employer not carry out a reasonable investigation, any decisions they make in the disciplinary or grievance process are likely to be unfair and could result in an employment tribunal claim.

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.
 
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
23 May 2024
09:30 - 16:00 Full
HR for beginners

An introduction to the basics of employing people, from recruitment to the end of employment

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Manchester
23 May 2024
09:30 - 12:30 Full
Menopause and the workplace - digital event

Understanding the legal responsibilities of employers and exploring ways to support employees and raise awareness of menopause in the workplace

According to NHS Employers, 3.5 million of Britain’s female employees are aged 50 or over and are likely to be approaching or experiencing the menopause. A recent survey conducted by BUPA and the Chartered Institute for Personnel and Development (CIPD) found that three in five menopausal women were negatively affected at work.

The menopause is therefore a key workplace issue that all managers need to have a greater understanding of. Not providing employees with the necessary support and reasonable adjustments at work can have serious implications.

Organisations where employees can talk openly about the menopause and feel supported are more likely to attract and retain a diverse and inclusive workforce. They can also benefit from reduced absence levels and improved employee retention. 

This event will cover the symptoms and misconceptions of the menopause, as well as employer responsibilities and the support mechanisms available for employees.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
23 May 2024
09:30 - 12:30 Nearly Full
Recruitment and retention essentials - digital event

The key principles of fair and effective recruitment and retention

Many businesses are currently facing recruitment challenges caused by labour market shortages and high staff turnover. 
This digital event will cover the key principles of recruitment and retention. It will help you understand the relevant legislation and good practice, to be in the best position to attract the right people for your business and keep them. 
 
This event is nearly full

Digital via Zoom
23 May 2024
13:30 - 16:30
Managing discipline and grievance - digital event

A guide to the Acas Code of Practice and discipline and grievance procedures

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This event will provide an overview of the Acas Code of Practice, which details the basic requirements of fairness and reasonable behaviour when handling discipline and grievance procedures. 

It will provide you with the skills and knowledge you need to manage and conduct discipline and grievance procedures in your workplace.


Digital via Zoom
28 May 2024
09:30 - 12:30 Nearly Full
Behaviours at work - understanding the unacceptable

Identifying and dealing with unacceptable behaviour in the workplace

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.  
 
Attending this event will help you to identify and address bullying and harassment in the workplace and understand the appropriate course of action to take as well as fostering an inclusive culture.  It will also help you to understand the legal aspects and employer responsibilities.

This event is nearly full

Digital via Zoom
28 May 2024
09:30 - 12:30 Full
Having difficult conversations - digital event

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
28 May 2024
09:30 - 16:00
Management training for developing managers



This event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.


Southampton
28 May 2024
09:30 - 16:00
Conducting investigations

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision. It is important that they are conducted fairly. 

Employers may be held liable if a poor investigation leads to a decision that results in an employment tribunal claim. 

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.


Cardiff
28 May 2024
13:30 - 16:30
How to conduct a fair hearing

Preparing and conducting a fair hearing in line with legislation, the Acas Code of Practice on discipline and grievance procedures and good practice

All workplace hearings must be conducted fairly in accordance with employment legislation and best practice.
Failure to do so may result in a breakdown in workplace relationships and potentially employment tribunal claims.

This event covers legal and Acas best practice principles that apply to all types of hearings and explores the key differences in preparation and decision making for hearings relating to conduct, performance, or absence.

It’s an unmissable event for those who want to learn about conducting fair and effective workplace hearings.


Digital via Zoom
28 May 2024
13:30 - 16:30
Redundancy: getting it right

Understanding the legal requirements and good practice for managing redundancies

When handling redundancies, it’s important to get the basics right. This can help reduce the risk of employment tribunals and help you maintain good workplace relations and employee engagement throughout.

Our experts will detail the legal and practical aspects of managing redundancies. They will share good practice, so that you can confidently handle a redundancy situation in your workplace. 


Digital via Zoom
28 May 2024
13:30 - 16:30
Changing terms and conditions of employment - digital event

The legal obligations and good practice for implementing a change to employment terms and conditions

Changing an employee’s terms and conditions may be necessary for business reasons, however doing so can present concerns for both the employee and employer. 

Poorly managed change can damage working relationships and failure to follow the correct procedures could put your business at risk of litigation. 

This event will help you understand your responsibilities as an employer when implementing changes to employment. It will outline the risks and benefits of the options available to you, allowing you to confidently make decisions and minimise any unintended consequences.



Digital via Zoom
29 May 2024
09:30 - 12:30 Nearly Full
Mediation skills for managers - split day digital event

Understanding the mediation process and how to effectively manage conflict in the workplace

Conflict at work can be stressful, time consuming and disruptive for all concerned. 

When used properly, mediation is an effective method of early dispute resolution, with significant business benefits, including improved employee engagement, staff retention and productivity.

This event will provide you with the skills and understanding to manage conflict better and find lasting solutions for your workplace.
This event is nearly full

Digital via Zoom
29 May 2024
09:30 - 16:00
Conducting investigations

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision. It is important that they are conducted fairly. 

Employers may be held liable if a poor investigation leads to a decision that results in an employment tribunal claim. 

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.


Cambridge
29 May 2024
09:30 - 16:00 Nearly Full
Having difficult conversations

Practical guidance, with role play activities, on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.

This event is nearly full

Leeds
29 May 2024
09:30 - 16:00 Full
Management training for developing managers



This event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

London
29 May 2024
09:30 - 12:30 Full
Deductions from pay

Key legislation and good practice guidance for wages and corresponding pay statements

Employers are responsible for making sure workers are paid correctly in accordance with the law.

Making an unlawful deduction could result in a breach of employment law, national minimum wage legislation and potentially result in an Employment Tribunal claim.

This event will give you a valuable understanding of lawful and unlawful deductions, the common pitfalls and how to respond to pay queries to minimise the risk of pay disputes.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
29 May 2024
09:30 - 16:00
Managing discipline and grievance



The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.


Nottingham
29 May 2024
09:30 - 12:30
Managing discipline and grievance - digital event

A guide to the Acas Code of Practice and discipline and grievance procedures

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This event will provide an overview of the Acas Code of Practice, which details the basic requirements of fairness and reasonable behaviour when handling discipline and grievance procedures. 

It will provide you with the skills and knowledge you need to manage and conduct discipline and grievance procedures in your workplace.


Digital via Zoom
29 May 2024
13:30 - 16:30 Full
Management training for new managers - split day digital event



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 29th of May 2024, 13:30 – 16:30
  • Day 2 - 30th of May 2024, 13:30 – 16:30
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
29 May 2024
13:30 - 16:30 Full
Management training for developing managers - split digital event



This digital event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 29th of May 2024, 13:30 – 16:30
  • Day 2 - 30th of May 2024, 13:30 – 16:30
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
30 May 2024
09:30 - 12:30 Nearly Full
Managing long-term sickness absence - split day digital event

Best practice for handling long-term staff absences fairly and effectively

Long-term sickness absence can be costly for any business.

It can have a significant impact on the individual as well as other employees in terms productivity, morale and employee engagement.

This event will equip you with the knowledge and skills to manage long-term absences effectively and support staff on their return to work. It will include practical advice on how to handle more complex situations and reasonable adjustments.
This event is nearly full

Digital via Zoom
30 May 2024
09:30 - 16:00 Nearly Full
Management training for new managers - digital event



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

This full day event will be delivered via Zoom.
This event is nearly full

Digital via Zoom
30 May 2024
09:30 - 16:00 Nearly Full
Conducting investigations

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Should an employer not carry out a reasonable investigation, any decisions they make in the disciplinary or grievance process are likely to be unfair and could result in an employment tribunal claim.

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.
 
This event is nearly full

Digital via Zoom
30 May 2024
09:30 - 16:00
Having difficult conversations

Practical guidance, with role play activities, on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.



Bristol
30 May 2024
09:30 - 12:30 Full
Managing performance and staff appraisals - digital event



Performance management can help businesses achieve success by getting the best from their employees. This can be particularly important during difficult economic times. 

This 3-hour digital event will enable you to understand and effectively utilise performance management processes in the workplace.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
30 May 2024
09:30 - 16:00 Nearly Full
Management training for new managers



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.
This event is nearly full

Leeds
30 May 2024
09:30 - 12:30 Full
HR for beginners - split day digital event

An introduction to the basics of employing people, from recruitment to the end of employment

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
30 May 2024
09:30 - 16:00 Full
Management training for new managers



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Reading
30 May 2024
13:30 - 16:30 Full
Contracts and written statements - digital event

Employment law and good practice advice for contracts and written statements

As an employer it’s crucial to get the details of contracts and written statements correct. Failure to do so can result in disputes and potential employment tribunal claims further down the line.

This event will guide you through the whole process, from the formation of a contract to its termination. You will learn about different types of contracts and how to legally vary a contract. You will also gain an understanding of who should receive written statements and what they need to include. 
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
31 May 2024
09:30 - 12:30
Equality, diversity and inclusion: the essentials - digital event



This 3-hour digital event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.



Digital via Zoom
3 June 2024
13:30 - 16:30 Full
HR for beginners - split day digital event

An introduction to the basics of employing people, from recruitment to the end of employment

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
4 June 2024
09:30 - 16:00
Management training for new managers



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.


Glasgow
4 June 2024
09:30 - 12:30 Nearly Full
Management training for new managers - split day digital event



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 4th of June 2024, 09:30 - 12:30
  • Day 2 - 5th of June 2024, 09:30 - 12:30
This event is nearly full

Digital via Zoom
4 June 2024
09:30 - 12:30
Conducting investigations - split day digital event

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Should an employer not carry out a reasonable investigation, any decisions they make in the disciplinary or grievance process are likely to be unfair and could result in an employment tribunal claim.

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.
 


Digital via Zoom
4 June 2024
09:30 - 16:00
Conducting investigations

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision. It is important that they are conducted fairly. 

Employers may be held liable if a poor investigation leads to a decision that results in an employment tribunal claim. 

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.


Manchester
4 June 2024
09:30 - 12:30 Full
Having difficult conversations - digital event

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
4 June 2024
13:30 - 16:30 Full
Managing absence at work - digital event

Understanding the law relating to workplace absence and best practice techniques to manage absence in your workplace

In 2022 sickness absence rates in the UK rose to a record high. 
Latest figures from the Office of National Statistics reveal an estimated 185.6 million working days were lost due to sickness or injury, the equivalent to 5.7 days per year, per employee.

Developing a fair and consistent attendance policy can benefit the whole organisation. It helps employees understand what is expected of them and helps managers address underlying issues, leading to a healthier working environment, reduced absence levels and better employee retention.

This event will update you on the law and provide you with techniques to help manage absence in your workplace.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
5 June 2024
09:30 - 12:30
TUPE: a practical guide to business transfers - split day digital event

A practical and in-depth look at the TUPE process

TUPE regulations determine employee rights when a business, or part of a business, is sold or changes hands. 

Understanding the regulations and associated good practice will help you better manage the process, avoid unnecessary (and sometimes costly) pitfalls and minimise potential stress and disruption.

This event will give you a clear explanation of the TUPE regulations, including employer responsibilities and employee rights. It will also provide you with practical tips on the process of conducting a business transfer, drawing upon current legislation and best practice.

NB: This course is not a substitute for those requiring in-depth legal consultation/advice.



Digital via Zoom
5 June 2024
09:30 - 12:30 Full
Deductions from pay

Key legislation and good practice guidance for wages and corresponding pay statements

Employers are responsible for making sure workers are paid correctly in accordance with the law.

Making an unlawful deduction could result in a breach of employment law, national minimum wage legislation and potentially result in an Employment Tribunal claim.

This event will give you a valuable understanding of lawful and unlawful deductions, the common pitfalls and how to respond to pay queries to minimise the risk of pay disputes.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
5 June 2024
13:30 - 16:30 Nearly Full
Managing discipline and grievance - digital event

A guide to the Acas Code of Practice and discipline and grievance procedures

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This event will provide an overview of the Acas Code of Practice, which details the basic requirements of fairness and reasonable behaviour when handling discipline and grievance procedures. 

It will provide you with the skills and knowledge you need to manage and conduct discipline and grievance procedures in your workplace.
This event is nearly full

Digital via Zoom
6 June 2024
09:30 - 16:00 Nearly Full
Conducting investigations

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision. It is important that they are conducted fairly. 

Employers may be held liable if a poor investigation leads to a decision that results in an employment tribunal claim. 

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.
This event is nearly full

Nottingham
6 June 2024
09:30 - 12:30
Management training for developing managers - split digital event



This digital event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 6th of June 2024, 09:30 - 12:30
  • Day 2 - 7th of June 2024, 09:30 - 12:30


Digital via Zoom
6 June 2024
09:30 - 12:30
Managing underperformance - digital event

Identifying the reasons behind underperformance and learning how to address it

Managing underperformance can be uncomfortable at times and can therefore get overlooked. However, failing to address it can have a significant negative impact on an organisation and its employees, leading to lower productivity, poor employee engagement and increased absence. 

Where an employee’s performance consistently fails to reach the required standard, managers must be prepared to address the issue in a fair and consistent way and ensure that any disciplinary action is in line with the Acas Code of Practice. 

This event will help you understand the reasons for underperformance and its effects, and provide you with the skills to effectively identify, address and develop underperforming staff.



Digital via Zoom
10 June 2024
09:30 - 12:30 Nearly Full
Behaviours at work - understanding the unacceptable

Identifying and dealing with unacceptable behaviour in the workplace

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.  
 
Attending this event will help you to identify and address bullying and harassment in the workplace and understand the appropriate course of action to take as well as fostering an inclusive culture.  It will also help you to understand the legal aspects and employer responsibilities.

This event is nearly full

Digital via Zoom
10 June 2024
13:30 - 16:30
Equality, diversity and inclusion: the essentials - digital event



This 3-hour digital event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.



Digital via Zoom
10 June 2024
14:00 - 15:00
Acas Bitesize: Working Time Regulations and employer obligations - digital event

Key workplace information on the Working Time Regulations

The Working Time Regulations are complex but having a good understanding of these can help employers better manage their staff and operations, enabling them to position themselves as an employer of choice. Failing to get things right can lead to costly employment tribunal claims.

This bitesize session will provide valuable guidance on the Working Time Regulations. We will focus on the regulations for people working two or more jobs, including employer responsibility for not exceeding time limits, how to calculate reference periods and opt outs and how to ensure your contracts cover all the key points.


Digital via Zoom
11 June 2024
09:30 - 12:30
Conducting investigations - split day digital event

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision. It is important that they are conducted fairly. 

Employers may be held liable if a poor investigation leads to a decision that results in an employment tribunal claim. 

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.


Digital via Zoom
11 June 2024
09:30 - 16:00 Nearly Full
Mediation skills for managers - digital event

Understanding the mediation process and how to effectively manage conflict in the workplace

Conflict at work can be stressful, time consuming and disruptive for all concerned. 

When used properly, mediation is an effective method of early dispute resolution, with significant business benefits, including improved employee engagement, staff retention and productivity.

This event will provide you with the skills and understanding to manage conflict better and find lasting solutions for your workplace.
This event is nearly full

Digital via Zoom
11 June 2024
09:30 - 16:00 Full
Management training for developing managers



This event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Birmingham,
11 June 2024
09:30 - 16:30 Full
Certificate in internal workplace mediation (CIWM) - digital event



 This course provides training and accreditation for you to:

  • Become an internal mediator in your workplace
  • Gain accreditation if you are already a workplace mediator 
  • Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days.
The training runs from 09:30 - 16:30 each day and the dates are:

  • Week One: 11th & 12th June 2024
  • Week Two: 18th, 19th & 20th June 2024
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
11 June 2024
09:30 - 16:00 Full
HR for beginners - digital event

An introduction to the basics of employing people, from recruitment to the end of employment

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
11 June 2024
09:30 - 12:30
Managing discipline and grievance - digital event

A guide to the Acas Code of Practice and discipline and grievance procedures

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This event will provide an overview of the Acas Code of Practice, which details the basic requirements of fairness and reasonable behaviour when handling discipline and grievance procedures. 

It will provide you with the skills and knowledge you need to manage and conduct discipline and grievance procedures in your workplace.


Digital via Zoom
11 June 2024
09:30 - 16:00
Having difficult conversations

Practical guidance, with role play activities, on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.



Gatwick
11 June 2024
09:30 - 16:00
Management training for new managers



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.


Edinburgh
11 June 2024
13:30 - 16:30
TUPE: a practical guide to business transfers - split day digital event

A practical and in-depth look at the TUPE process

TUPE regulations determine employee rights when a business, or part of a business, is sold or changes hands. 

Understanding the regulations and associated good practice will help you better manage the process, avoid unnecessary (and sometimes costly) pitfalls and minimise potential stress and disruption.

This event will give you a clear explanation of the TUPE regulations, including employer responsibilities and employee rights. It will also provide you with practical tips on the process of conducting a business transfer, drawing upon current legislation and best practice.

NB: This course is not a substitute for those requiring in-depth legal consultation/advice.



Digital via Zoom
12 June 2024
09:30 - 16:00 Full
HR for beginners

An introduction to the basics of employing people, from recruitment to the end of employment

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Bristol
12 June 2024
09:30 - 12:30 Full
HR for beginners - split day digital event

An introduction to the basics of employing people, from recruitment to the end of employment

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
12 June 2024
09:30 - 12:30 Nearly Full
Management training for developing managers - split digital event



This digital event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 12th of June 2024, 09:30 - 12:30
  • Day 2 - 13th of June 2024, 09:30 - 12:30
This event is nearly full

Digital via Zoom
12 June 2024
09:30 - 16:00
Managing the 'unmanageable' - digital event

How to effectively identify and address challenging workplace behaviours

This interactive event will provide you with the essential insights, tools and skills needed to confidently identify and address challenging, hostile or confrontational behaviour.  
  
It will help you understand the impact extreme behaviours can have on your business and detail the most effective strategies you can adopt to manage and help change extreme behaviour. 
  
Note: This session is designed to help delegates manage extreme behaviour, rather than addressing general workplace performance management. 
 


Digital via Zoom
12 June 2024
09:30 - 12:30
Mock disciplinary hearing - digital event

An opportunity to experience an example disciplinary hearing and learn about common pitfalls

Conducting a disciplinary hearing can be a daunting prospect.
The Acas Code of Practice sets out principles for handling disciplinary and grievance situations in the workplace. Employment tribunals are legally required to take the Acas Code of Practice into account when considering relevant cases. So understanding the principles of a discipline hearing is key.

Join us at this interactive event, where you will observe an example disciplinary hearing. You will have the opportunity to share your views on the hearing’s progress and help decide the outcome. We will also help you understand the common mistakes to avoid when conducting a hearing, as well as sharing Acas good practice.


Digital via Zoom
12 June 2024
13:30 - 16:30 Full
Deductions from pay

Key legislation and good practice guidance for wages and corresponding pay statements

Employers are responsible for making sure workers are paid correctly in accordance with the law.

Making an unlawful deduction could result in a breach of employment law, national minimum wage legislation and potentially result in an Employment Tribunal claim.

This event will give you a valuable understanding of lawful and unlawful deductions, the common pitfalls and how to respond to pay queries to minimise the risk of pay disputes.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
12 June 2024
13:30 - 16:30
Managing performance and staff appraisals - digital event



Performance management can help businesses achieve success by getting the best from their employees. This can be particularly important during difficult economic times. 

This 3-hour digital event will enable you to understand and effectively utilise performance management processes in the workplace.



Digital via Zoom
12 June 2024
13:30 - 16:30
Mental health in the workplace: good practice and the law - digital event

The law and best practice surrounding mental health in the workplace, including how to use the Acas framework for positive mental health at work

Recent research from Deloitte has found that the cost of poor mental health to employers has increased from £45bn in 2019, to £56bn in 2020-21.

Whilst many of the reasons behind poor mental health will not be work-related, evidence shows that employers who reduce stigma, improve management capability and increase self-support help their employees to remain productive and stay in work. 

This event provides an insight into the range of mental health conditions and gives delegates an understanding of the relevant legislation and benefits of promoting positive mental health.

It will also cover the Acas framework for positive mental health; a holistic model which details the key responsibilities of the employer, the manager and the individual in contributing to healthy and productive workplaces.


Digital via Zoom
13 June 2024
09:30 - 16:00
Having difficult conversations

Practical guidance, with role play activities, on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.



Ipswich
13 June 2024
09:30 - 16:00 Full
Conducting investigations

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision. It is important that they are conducted fairly. 

Employers may be held liable if a poor investigation leads to a decision that results in an employment tribunal claim. 

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

London
13 June 2024
09:30 - 16:00
Management training for developing managers



This event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.


Newcastle upon Tyne
13 June 2024
09:30 - 16:00 Nearly Full
Managing discipline and grievance



The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.
This event is nearly full

Manchester
13 June 2024
09:30 - 12:30 Full
Managing absence at work - digital event

Understanding the law relating to workplace absence and best practice techniques to manage absence in your workplace

In 2022 sickness absence rates in the UK rose to a record high. 
Latest figures from the Office of National Statistics reveal an estimated 185.6 million working days were lost due to sickness or injury, the equivalent to 5.7 days per year, per employee.

Developing a fair and consistent attendance policy can benefit the whole organisation. It helps employees understand what is expected of them and helps managers address underlying issues, leading to a healthier working environment, reduced absence levels and better employee retention.

This event will update you on the law and provide you with techniques to help manage absence in your workplace.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
13 June 2024
13:30 - 16:30
Managing discipline and grievance - digital event

A guide to the Acas Code of Practice and discipline and grievance procedures

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This event will provide an overview of the Acas Code of Practice, which details the basic requirements of fairness and reasonable behaviour when handling discipline and grievance procedures. 

It will provide you with the skills and knowledge you need to manage and conduct discipline and grievance procedures in your workplace.


Digital via Zoom
13 June 2024
13:30 - 16:30 Full
Having difficult conversations - digital event

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
14 June 2024
09:30 - 12:30
Redundancy: getting it right

Understanding the legal requirements and good practice for managing redundancies

When handling redundancies, it’s important to get the basics right. This can help reduce the risk of employment tribunals and help you maintain good workplace relations and employee engagement throughout.

Our experts will detail the legal and practical aspects of managing redundancies. They will share good practice, so that you can confidently handle a redundancy situation in your workplace. 


Digital via Zoom
14 June 2024
09:30 - 12:30
Contracts and written statements - digital event

Employment law and good practice advice for contracts and written statements

As an employer it’s crucial to get the details of contracts and written statements correct. Failure to do so can result in disputes and potential employment tribunal claims further down the line.

This event will guide you through the whole process, from the formation of a contract to its termination. You will learn about different types of contracts and how to legally vary a contract. You will also gain an understanding of who should receive written statements and what they need to include. 


Digital via Zoom
17 June 2024
13:30 - 16:30
Having difficult conversations - digital event

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.



Digital via Zoom
17 June 2024
13:30 - 16:30
Managing underperformance - digital event

Identifying the reasons behind underperformance and learning how to address it

Managing underperformance can be uncomfortable at times and can therefore get overlooked. However, failing to address it can have a significant negative impact on an organisation and its employees, leading to lower productivity, poor employee engagement and increased absence. 

Where an employee’s performance consistently fails to reach the required standard, managers must be prepared to address the issue in a fair and consistent way and ensure that any disciplinary action is in line with the Acas Code of Practice. 

This event will help you understand the reasons for underperformance and its effects, and provide you with the skills to effectively identify, address and develop underperforming staff.



Digital via Zoom
18 June 2024
09:30 - 12:30
Equality, diversity and inclusion: the essentials - digital event



This 3-hour digital event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.



Digital via Zoom
18 June 2024
09:30 - 12:30
Making reasonable adjustments - split day digital event

How reasonable adjustments can increase productivity and foster a diverse and inclusive environment

Early intervention and putting the right adjustments in place can increase productivity and mitigate the risks of discrimination complaints. Understanding reasonable adjustments is crucial for fostering a diverse and inclusive workplace. 

This event will explore the benefits of reasonable adjustments and the positive impact they can have on an employees wellbeing and productivity. It will provide you with an understanding of the law, a range of scenarios where reasonable adjustments may apply and  practical guidance for managing adjustments.


Digital via Zoom
18 June 2024
09:30 - 16:00 Full
HR for beginners - digital event

An introduction to the basics of employing people, from recruitment to the end of employment

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
18 June 2024
09:30 - 16:00 Nearly Full
Conducting investigations

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Should an employer not carry out a reasonable investigation, any decisions they make in the disciplinary or grievance process are likely to be unfair and could result in an employment tribunal claim.

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.
 
This event is nearly full

Digital via Zoom
18 June 2024
09:30 - 16:00 Full
Management training for developing managers



This event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Exeter
18 June 2024
10:00 - 11:00
Acas Bitesize: Bullying in the workplace - digital event

Top 5 tips for preventing bullying in the workplace

Bullying in the workplace can have a detrimental effect on employee wellbeing, productivity, and retention.

As an employer, you have a legal duty of care to protect your employees from harm. You must do all you can to prevent bullying from happening and any complaint must be taken seriously and dealt with promptly.

This event will provide you with key information to help you recognise, prevent and address instances of bullying to avoid common pitfalls that can lead to costly tribunal claims.


Digital via Zoom
19 June 2024
09:30 - 16:00
Having difficult conversations

Practical guidance, with role play activities, on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.



Birmingham,
19 June 2024
09:30 - 12:30 Full
Mental health in the workplace: skills for managers - split day digital event

Practical skills to enable managers to effectively manage mental health in the workplace

According to the Mental Health Foundation, one in six employees experience mental ill health each year. A study by Business in the Community found that only 14% of those that had experienced work-related poor mental health had spoken to their managers.

Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it. They may fear saying the wrong thing or making matters worse but early intervention is key. It provides opportunity for the manager and the individual to discuss the support they might need to stay in work, benefiting the individual, the team and the organisation. 

Delegates attending this event will gain an understanding of the different mental ill health conditions and learn how to effectively engage with staff at an early stage. The event will also cover the Acas framework for positive mental health; a holistic model which describes the key responsibilities of all parties contributing to healthy and productive workplaces.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
19 June 2024
09:30 - 11:30
Employment law update - digital event

A round-up of recent changes to employment legislation and a look ahead to future developments

Employment law can be complex, and the legal landscape is constantly evolving. 

Keeping abreast of legal requirements not only helps your business steer away from potential litigation and financial penalties, it can also help you develop strategies to improve employee engagement and increase organisational resilience.

This event will provide you with solid grounding on recent changes to employment law and provide insight into upcoming changes to legislation that will enable your business to stay informed, legally compliant and well prepared.



Digital via Zoom
19 June 2024
13:30 - 16:30
Management training for developing managers - split digital event



This digital event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 19th of June 2024, 13:30 - 16:30
  • Day 2 - 20th of June 2024, 13:30 - 16:30


Digital via Zoom
19 June 2024
13:30 - 16:30
Behaviours at work - understanding the unacceptable

Identifying and dealing with unacceptable behaviour in the workplace

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.  
 
Attending this event will help you to identify and address bullying and harassment in the workplace and understand the appropriate course of action to take as well as fostering an inclusive culture.  It will also help you to understand the legal aspects and employer responsibilities.



Digital via Zoom
19 June 2024
13:30 - 16:30
HR for beginners - split day digital event

An introduction to the basics of employing people, from recruitment to the end of employment

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.



Digital via Zoom
20 June 2024
09:30 - 16:00
Management training for developing managers



This event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.


Cardiff
20 June 2024
09:30 - 12:30 Nearly Full
Having difficult conversations - digital event

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

This event is nearly full

Digital via Zoom
20 June 2024
09:30 - 12:30
Conducting investigations - split day digital event

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Should an employer not carry out a reasonable investigation, any decisions they make in the disciplinary or grievance process are likely to be unfair and could result in an employment tribunal claim.

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.
 


Digital via Zoom
24 June 2024
13:30 - 16:30
Managing discipline and grievance - digital event

A guide to the Acas Code of Practice and discipline and grievance procedures

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This event will provide an overview of the Acas Code of Practice, which details the basic requirements of fairness and reasonable behaviour when handling discipline and grievance procedures. 

It will provide you with the skills and knowledge you need to manage and conduct discipline and grievance procedures in your workplace.


Digital via Zoom
25 June 2024
09:30 - 12:30
Conducting investigations - split day digital event

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Should an employer not carry out a reasonable investigation, any decisions they make in the disciplinary or grievance process are likely to be unfair and could result in an employment tribunal claim.

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.
 


Digital via Zoom
25 June 2024
09:30 - 12:30
Mediation skills for managers - split day digital event

Understanding the mediation process and how to effectively manage conflict in the workplace

Conflict at work can be stressful, time consuming and disruptive for all concerned. 

When used properly, mediation is an effective method of early dispute resolution, with significant business benefits, including improved employee engagement, staff retention and productivity.

This event will provide you with the skills and understanding to manage conflict better and find lasting solutions for your workplace.


Digital via Zoom
25 June 2024
09:30 - 16:00
HR for beginners

An introduction to the basics of employing people, from recruitment to the end of employment

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.



Nottingham
25 June 2024
09:30 - 16:00
Having difficult conversations

Practical guidance, with role play activities, on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.



London
25 June 2024
09:30 - 12:30
HR for beginners - split day digital event

An introduction to the basics of employing people, from recruitment to the end of employment

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.



Digital via Zoom
25 June 2024
09:30 - 12:30
Mock Employment Tribunal - Digital

An opportunity to see how an employment tribunal operates and learn how decisions are reached

Attending an employment tribunal can be a daunting prospect and the consequences of getting it wrong can be costly. The estimated cost to employers of defending a claim at employment tribunal is now around £10,000. Losing a claim may cost significantly more.

Join Acas and employment law experts Guildhall Chambers as we lead you through an unfair dismissal mock employment tribunal.

This interactive, informative and myth-busting event will give you the opportunity, within a safe environment, to see how an employment tribunal operates and how decisions are reached.



Digital via Zoom
25 June 2024
09:30 - 16:00
HR for beginners

An introduction to the basics of employing people, from recruitment to the end of employment

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.



Leeds
25 June 2024
13:30 - 16:30
Management training for new managers - split day digital event



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 25th of June 2024, 13:30 - 16:30
  • Day 2 - 26th of June 2024, 13:30 - 16:30


Digital via Zoom
25 June 2024
13:30 - 16:30
Contracts and written statements - digital event

Employment law and good practice advice for contracts and written statements

As an employer it’s crucial to get the details of contracts and written statements correct. Failure to do so can result in disputes and potential employment tribunal claims further down the line.

This event will guide you through the whole process, from the formation of a contract to its termination. You will learn about different types of contracts and how to legally vary a contract. You will also gain an understanding of who should receive written statements and what they need to include. 


Digital via Zoom
26 June 2024
09:30 - 12:30
TUPE: a practical guide to business transfers - split day digital event

A practical and in-depth look at the TUPE process

TUPE regulations determine employee rights when a business, or part of a business, is sold or changes hands. 

Understanding the regulations and associated good practice will help you better manage the process, avoid unnecessary (and sometimes costly) pitfalls and minimise potential stress and disruption.

This event will give you a clear explanation of the TUPE regulations, including employer responsibilities and employee rights. It will also provide you with practical tips on the process of conducting a business transfer, drawing upon current legislation and best practice.

NB: This course is not a substitute for those requiring in-depth legal consultation/advice.



Digital via Zoom
26 June 2024
09:30 - 16:00
Having difficult conversations

Practical guidance, with role play activities, on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.



Newcastle upon Tyne
26 June 2024
09:30 - 12:30
Management training for developing managers - split digital event



This digital event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 26th of June 2024, 09:30 - 12:30
  • Day 2 - 27th of June 2024, 09:30 - 12:30


Digital via Zoom
26 June 2024
13:30 - 16:30
Equality, diversity and inclusion: the essentials - digital event



This 3-hour digital event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.



Digital via Zoom
26 June 2024
14:00 - 15:00
Acas Bitesize: Acas framework for mental health at work - digital event

Practical tips for supporting mental health at work

The impact of the pandemic, the increasing cost of living and changes to working practices mean that it is now more important than ever to put workplace mental health at the top of workplace agendas. 

Employers who engage positively with wellbeing at work and provide a safe, supportive environment can encourage good employment relations and see real business benefits. This includes improved staff retention, fewer absences and an increase in employee engagement.

This event will provide you with practical tips to manage, support and promote staff mental health, helping you achieve a more engaged and productive workforce.


Digital via Zoom
27 June 2024
09:30 - 12:30
Resolving workplace disputes and fair dismissal



Join Acas and leading employment relations experts as we explore dispute resolution and discover how adopting a proactive approach to disputes can benefit your business and develop good working relationships. 
 
We will focus on dispute prevention, alternative dispute resolution measures, including Acas conciliation and consider the common pitfalls employers may face when defending an unfair dismissal claim at tribunal.  


Delivered digitally via zoom
27 June 2024
09:30 - 16:00
Conducting investigations

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Should an employer not carry out a reasonable investigation, any decisions they make in the disciplinary or grievance process are likely to be unfair and could result in an employment tribunal claim.

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.
 


Digital via Zoom
27 June 2024
09:30 - 12:30
Having difficult conversations - digital event

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.



Digital via Zoom
27 June 2024
09:30 - 12:30
How to conduct a fair hearing

Preparing and conducting a fair hearing in line with legislation, the Acas Code of Practice on discipline and grievance procedures and good practice

All workplace hearings must be conducted fairly in accordance with employment legislation and best practice.
Failure to do so may result in a breakdown in workplace relationships and potentially employment tribunal claims.

This event covers legal and Acas best practice principles that apply to all types of hearings and explores the key differences in preparation and decision making for hearings relating to conduct, performance, or absence.

It’s an unmissable event for those who want to learn about conducting fair and effective workplace hearings.


Digital via Zoom
27 June 2024
09:30 - 16:00
Management training for new managers - digital event



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

This full day event will be delivered via Zoom.


Digital via Zoom
27 June 2024
09:30 - 16:00
Managing discipline and grievance



The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.


Leeds
27 June 2024
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Identifying and dealing with unacceptable behaviour in the workplace

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.  
 
Attending this event will help you to identify and address bullying and harassment in the workplace and understand the appropriate course of action to take as well as fostering an inclusive culture.  It will also help you to understand the legal aspects and employer responsibilities.



Digital via Zoom
28 June 2024
09:30 - 12:30
Managing performance and staff appraisals - digital event



Performance management can help businesses achieve success by getting the best from their employees. This can be particularly important during difficult economic times. 

This 3-hour digital event will enable you to understand and effectively utilise performance management processes in the workplace.



Digital via Zoom
1 July 2024
13:30 - 16:30 Nearly Full
Deductions from pay

Key legislation and good practice guidance for wages and corresponding pay statements

Employers are responsible for making sure workers are paid correctly in accordance with the law.

Making an unlawful deduction could result in a breach of employment law, national minimum wage legislation and potentially result in an Employment Tribunal claim.

This event will give you a valuable understanding of lawful and unlawful deductions, the common pitfalls and how to respond to pay queries to minimise the risk of pay disputes.
This event is nearly full

Digital via Zoom
1 July 2024
13:30 - 16:30
Managing absence at work - digital event

Understanding the law relating to workplace absence and best practice techniques to manage absence in your workplace

In 2022 sickness absence rates in the UK rose to a record high. 
Latest figures from the Office of National Statistics reveal an estimated 185.6 million working days were lost due to sickness or injury, the equivalent to 5.7 days per year, per employee.

Developing a fair and consistent attendance policy can benefit the whole organisation. It helps employees understand what is expected of them and helps managers address underlying issues, leading to a healthier working environment, reduced absence levels and better employee retention.

This event will update you on the law and provide you with techniques to help manage absence in your workplace.



Digital via Zoom
2 July 2024
09:30 - 16:30 Full
Certificate in internal workplace mediation (CIWM) - digital event



This course provides training and accreditation for you to:

  • Become an internal mediator in your workplace
  • Gain accreditation if you are already a workplace mediator 
  • Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days.

The training runs from 09:30 - 16:30 each day and the dates are:

  • Week One: 2nd & 3rd July 2024
  • Week Two: 9th, 10th & 11th July 2024
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
2 July 2024
13:30 - 16:30
Equality, diversity and inclusion: the essentials - digital event



This 3-hour digital event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.



Digital via Zoom
2 July 2024
13:30 - 16:30
Having difficult conversations - digital event

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.



Digital via Zoom
3 July 2024
09:30 - 12:30
Conducting investigations - split day digital event

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision. It is important that they are conducted fairly. 

Employers may be held liable if a poor investigation leads to a decision that results in an employment tribunal claim. 

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.


Digital via Zoom
3 July 2024
09:30 - 12:30
Redundancy: getting it right

Understanding the legal requirements and good practice for managing redundancies

When handling redundancies, it’s important to get the basics right. This can help reduce the risk of employment tribunals and help you maintain good workplace relations and employee engagement throughout.

Our experts will detail the legal and practical aspects of managing redundancies. They will share good practice, so that you can confidently handle a redundancy situation in your workplace. 


Digital via Zoom
4 July 2024
09:30 - 16:00
HR for beginners

An introduction to the basics of employing people, from recruitment to the end of employment

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.



Manchester
4 July 2024
09:30 - 12:30
Management training for developing managers - split digital event



This digital event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 4th of July 2024, 09:30 - 12:30
  • Day 2 - 5th of July 2024, 09:30 - 12:30


Digital via Zoom
8 July 2024
09:30 - 12:30
Conducting investigations - split day digital event

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Should an employer not carry out a reasonable investigation, any decisions they make in the disciplinary or grievance process are likely to be unfair and could result in an employment tribunal claim.

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.
 


Digital via Zoom
9 July 2024
09:30 - 12:30
TUPE: a practical guide to business transfers - split day digital event

A practical and in-depth look at the TUPE process

TUPE regulations determine employee rights when a business, or part of a business, is sold or changes hands. 

Understanding the regulations and associated good practice will help you better manage the process, avoid unnecessary (and sometimes costly) pitfalls and minimise potential stress and disruption.

This event will give you a clear explanation of the TUPE regulations, including employer responsibilities and employee rights. It will also provide you with practical tips on the process of conducting a business transfer, drawing upon current legislation and best practice.

NB: This course is not a substitute for those requiring in-depth legal consultation/advice.



Digital via Zoom
9 July 2024
09:30 - 16:00
Managing discipline and grievance



The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.


Nottingham
9 July 2024
09:30 - 16:00
HR for beginners

An introduction to the basics of employing people, from recruitment to the end of employment

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.



Cardiff
9 July 2024
09:30 - 16:00
Conducting investigations

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Should an employer not carry out a reasonable investigation, any decisions they make in the disciplinary or grievance process are likely to be unfair and could result in an employment tribunal claim.

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.
 


Digital via Zoom
10 July 2024
09:30 - 16:00
Conducting investigations

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision. It is important that they are conducted fairly. 

Employers may be held liable if a poor investigation leads to a decision that results in an employment tribunal claim. 

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.


St Austell
10 July 2024
09:30 - 16:00
HR for beginners - digital event

An introduction to the basics of employing people, from recruitment to the end of employment

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.


Digital via Zoom
10 July 2024
09:30 - 12:30
Managing the 'unmanageable' - split day digital event

How to effectively identify and address challenging workplace behaviours

This interactive event will provide you with the essential insights, tools and skills needed to confidently identify and address challenging, hostile or confrontational behaviour.  
  
It will help you understand the impact extreme behaviours can have on your business and detail the most effective strategies you can adopt to manage and help change extreme behaviour. 
  
Note: This session is designed to help delegates manage extreme behaviour, rather than addressing general workplace performance management. 


Digital via Zoom
10 July 2024
09:30 - 12:30
Having difficult conversations - digital event

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.



Digital via Zoom
10 July 2024
13:30 - 16:30
Mental health in the workplace: good practice and the law - digital event

The law and best practice surrounding mental health in the workplace, including how to use the Acas framework for positive mental health at work

Recent research from Deloitte has found that the cost of poor mental health to employers has increased from £45bn in 2019, to £56bn in 2020-21.

Whilst many of the reasons behind poor mental health will not be work-related, evidence shows that employers who reduce stigma, improve management capability and increase self-support help their employees to remain productive and stay in work. 

This event provides an insight into the range of mental health conditions and gives delegates an understanding of the relevant legislation and benefits of promoting positive mental health.

It will also cover the Acas framework for positive mental health; a holistic model which details the key responsibilities of the employer, the manager and the individual in contributing to healthy and productive workplaces.


Digital via Zoom
11 July 2024
09:30 - 12:30
Management training for new managers - split day digital event



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 11th of July 2024, 09:30 - 12:30
  • Day 2 - 12th of July 2024, 09:30 - 12:30


Digital via Zoom
11 July 2024
09:30 - 16:00
HR for beginners

An introduction to the basics of employing people, from recruitment to the end of employment

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.



Birmingham,
11 July 2024
13:30 - 16:30
Behaviours at work - understanding the unacceptable

Identifying and dealing with unacceptable behaviour in the workplace

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.  
 
Attending this event will help you to identify and address bullying and harassment in the workplace and understand the appropriate course of action to take as well as fostering an inclusive culture.  It will also help you to understand the legal aspects and employer responsibilities.



Digital via Zoom
15 July 2024
09:30 - 16:00
Management training for developing managers - digital event



This digital event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.

 

This full day event will be delivered via Zoom.



Digital via Zoom
15 July 2024
13:30 - 16:30
Having difficult conversations - digital event

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.



Digital via Zoom
16 July 2024
09:30 - 12:30
Changing terms and conditions of employment - digital event

The legal obligations and good practice for implementing a change to employment terms and conditions

Changing an employee’s terms and conditions may be necessary for business reasons, however doing so can present concerns for both the employee and employer. 

Poorly managed change can damage working relationships and failure to follow the correct procedures could put your business at risk of litigation. 

This event will help you understand your responsibilities as an employer when implementing changes to employment. It will outline the risks and benefits of the options available to you, allowing you to confidently make decisions and minimise any unintended consequences.



Digital via Zoom
16 July 2024
09:30 - 16:30
Certificate in internal workplace mediation (CIWM)



This course provides training and accreditation for you to:

  • Become an internal mediator in your workplace
  • Gain accreditation if you are already a workplace mediator 
  • Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days. 

The training runs from 09:30 - 16:30 each day and the dates are:

  • Week One: 16th, 17th & 18th July 2024
  • Week Two: 23rd & 24th July 2024 


Manchester
16 July 2024
13:30 - 16:30
Conducting investigations - split day digital event

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision. It is important that they are conducted fairly. 

Employers may be held liable if a poor investigation leads to a decision that results in an employment tribunal claim. 

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.


Digital via Zoom
17 July 2024
09:30 - 12:30 Full
Deductions from pay

Key legislation and good practice guidance for wages and corresponding pay statements

Employers are responsible for making sure workers are paid correctly in accordance with the law.

Making an unlawful deduction could result in a breach of employment law, national minimum wage legislation and potentially result in an Employment Tribunal claim.

This event will give you a valuable understanding of lawful and unlawful deductions, the common pitfalls and how to respond to pay queries to minimise the risk of pay disputes.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
17 July 2024
09:30 - 12:30
Management training for new managers - split day digital event



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 17th of July 2024, 09:30 - 12:30
  • Day 2 - 18th of July 2024, 09:30 - 12:30


Digital via Zoom
17 July 2024
09:30 - 12:30
Mental health in the workplace: skills for managers - split day digital event

Practical skills to enable managers to effectively manage mental health in the workplace

According to the Mental Health Foundation, one in six employees experience mental ill health each year. A study by Business in the Community found that only 14% of those that had experienced work-related poor mental health had spoken to their managers.

Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it. They may fear saying the wrong thing or making matters worse but early intervention is key. It provides opportunity for the manager and the individual to discuss the support they might need to stay in work, benefiting the individual, the team and the organisation. 

Delegates attending this event will gain an understanding of the different mental ill health conditions and learn how to effectively engage with staff at an early stage. The event will also cover the Acas framework for positive mental health; a holistic model which describes the key responsibilities of all parties contributing to healthy and productive workplaces.


Digital via Zoom
17 July 2024
09:30 - 12:30
Menopause and the workplace - digital event

Understanding the legal responsibilities of employers and exploring ways to support employees and raise awareness of menopause in the workplace

According to NHS Employers, 3.5 million of Britain’s female employees are aged 50 or over and are likely to be approaching or experiencing the menopause. A recent survey conducted by BUPA and the Chartered Institute for Personnel and Development (CIPD) found that three in five menopausal women were negatively affected at work.

The menopause is therefore a key workplace issue that all managers need to have a greater understanding of. Not providing employees with the necessary support and reasonable adjustments at work can have serious implications.

Organisations where employees can talk openly about the menopause and feel supported are more likely to attract and retain a diverse and inclusive workforce. They can also benefit from reduced absence levels and improved employee retention. 

This event will cover the symptoms and misconceptions of the menopause, as well as employer responsibilities and the support mechanisms available for employees.


Digital via Zoom
17 July 2024
13:30 - 16:30
Managing performance and staff appraisals - digital event



Performance management can help businesses achieve success by getting the best from their employees. This can be particularly important during difficult economic times. 

This 3-hour digital event will enable you to understand and effectively utilise performance management processes in the workplace.



Digital via Zoom
18 July 2024
09:30 - 12:30
Having difficult conversations - digital event

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.



Digital via Zoom
18 July 2024
09:30 - 16:00
HR for beginners - digital event

An introduction to the basics of employing people, from recruitment to the end of employment

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.


Digital via Zoom
22 July 2024
09:30 - 12:30
Managing discipline and grievance - digital event

A guide to the Acas Code of Practice and discipline and grievance procedures

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This event will provide an overview of the Acas Code of Practice, which details the basic requirements of fairness and reasonable behaviour when handling discipline and grievance procedures. 

It will provide you with the skills and knowledge you need to manage and conduct discipline and grievance procedures in your workplace.


Digital via Zoom
22 July 2024
13:30 - 16:30
Management training for new managers - split day digital event



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 22nd of July 2024, 13:30 - 16:30
  • Day 2 - 23rd of July 2024, 13:30 - 16:30


Digital via Zoom
23 July 2024
09:30 - 12:30
Managing absence at work - digital event

Understanding the law relating to workplace absence and best practice techniques to manage absence in your workplace

In 2022 sickness absence rates in the UK rose to a record high. 
Latest figures from the Office of National Statistics reveal an estimated 185.6 million working days were lost due to sickness or injury, the equivalent to 5.7 days per year, per employee.

Developing a fair and consistent attendance policy can benefit the whole organisation. It helps employees understand what is expected of them and helps managers address underlying issues, leading to a healthier working environment, reduced absence levels and better employee retention.

This event will update you on the law and provide you with techniques to help manage absence in your workplace.



Digital via Zoom
23 July 2024
09:30 - 12:30
Conducting investigations - split day digital event

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision. It is important that they are conducted fairly. 

Employers may be held liable if a poor investigation leads to a decision that results in an employment tribunal claim. 

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.


Digital via Zoom
23 July 2024
09:30 - 16:00
HR for beginners - digital event

An introduction to the basics of employing people, from recruitment to the end of employment

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.


Digital via Zoom
23 July 2024
09:30 - 12:30
Managing underperformance - digital event

Identifying the reasons behind underperformance and learning how to address it

Managing underperformance can be uncomfortable at times and can therefore get overlooked. However, failing to address it can have a significant negative impact on an organisation and its employees, leading to lower productivity, poor employee engagement and increased absence. 

Where an employee’s performance consistently fails to reach the required standard, managers must be prepared to address the issue in a fair and consistent way and ensure that any disciplinary action is in line with the Acas Code of Practice. 

This event will help you understand the reasons for underperformance and its effects, and provide you with the skills to effectively identify, address and develop underperforming staff.



Digital via Zoom
23 July 2024
13:30 - 16:30
Mediation skills for managers - split day digital event

Understanding the mediation process and how to effectively manage conflict in the workplace

Conflict at work can be stressful, time consuming and disruptive for all concerned. 

When used properly, mediation is an effective method of early dispute resolution, with significant business benefits, including improved employee engagement, staff retention and productivity.

This event will provide you with the skills and understanding to manage conflict better and find lasting solutions for your workplace.


Digital via Zoom
24 July 2024
10:00 - 11:00
Acas Bitesize: Handling a sexual harassment complaint - digital event

Practical guidance to help you identify and address sexual harassment in the workplace

It is important that staff are safe and treated with dignity and respect at work. 

Sexual harassment has a significant impact on employee mental health and wellbeing. It can lead to low morale, poor productivity, increased absence and resignation.

There are legal implications if a complaint of sexual harassment is not handled correctly. It is not only damaging for the individuals involved but can prove costly to your business in terms of finance, reputation and employee engagement.


Digital via Zoom
24 July 2024
13:30 - 16:30
Behaviours at work - understanding the unacceptable

Identifying and dealing with unacceptable behaviour in the workplace

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.  
 
Attending this event will help you to identify and address bullying and harassment in the workplace and understand the appropriate course of action to take as well as fostering an inclusive culture.  It will also help you to understand the legal aspects and employer responsibilities.



Digital via Zoom
25 July 2024
09:30 - 16:00
Management training for developing managers



This event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.


Glasgow
25 July 2024
09:30 - 16:00
Conducting investigations

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Should an employer not carry out a reasonable investigation, any decisions they make in the disciplinary or grievance process are likely to be unfair and could result in an employment tribunal claim.

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.
 


Digital via Zoom
25 July 2024
09:30 - 12:30
HR for beginners - split day digital event

An introduction to the basics of employing people, from recruitment to the end of employment

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.



Digital via Zoom
25 July 2024
09:30 - 16:00
Managing discipline and grievance



The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.


Manchester
25 July 2024
13:30 - 16:30
Redundancy: getting it right

Understanding the legal requirements and good practice for managing redundancies

When handling redundancies, it’s important to get the basics right. This can help reduce the risk of employment tribunals and help you maintain good workplace relations and employee engagement throughout.

Our experts will detail the legal and practical aspects of managing redundancies. They will share good practice, so that you can confidently handle a redundancy situation in your workplace. 


Digital via Zoom
26 July 2024
09:30 - 12:30
Having difficult conversations - digital event

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.



Digital via Zoom
26 July 2024
09:30 - 12:30
Equality, diversity and inclusion: the essentials - digital event



This 3-hour digital event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.



Digital via Zoom
30 July 2024
09:30 - 16:00
Management training for new managers



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.


Nottingham
30 July 2024
09:30 - 16:00
Managing discipline and grievance



The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.


Cardiff
30 July 2024
09:30 - 12:30
Having difficult conversations - digital event

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.



Digital via Zoom
30 July 2024
13:30 - 16:30
Managing the 'unmanageable' - split day digital event

How to effectively identify and address challenging workplace behaviours

This interactive event will provide you with the essential insights, tools and skills needed to confidently identify and address challenging, hostile or confrontational behaviour.  
  
It will help you understand the impact extreme behaviours can have on your business and detail the most effective strategies you can adopt to manage and help change extreme behaviour. 
  
Note: This session is designed to help delegates manage extreme behaviour, rather than addressing general workplace performance management. 


Digital via Zoom
30 July 2024
13:30 - 16:30
Contracts and written statements - digital event

Employment law and good practice advice for contracts and written statements

As an employer it’s crucial to get the details of contracts and written statements correct. Failure to do so can result in disputes and potential employment tribunal claims further down the line.

This event will guide you through the whole process, from the formation of a contract to its termination. You will learn about different types of contracts and how to legally vary a contract. You will also gain an understanding of who should receive written statements and what they need to include. 


Digital via Zoom
30 July 2024
13:30 - 16:30
Managing discipline and grievance - digital event

A guide to the Acas Code of Practice and discipline and grievance procedures

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This event will provide an overview of the Acas Code of Practice, which details the basic requirements of fairness and reasonable behaviour when handling discipline and grievance procedures. 

It will provide you with the skills and knowledge you need to manage and conduct discipline and grievance procedures in your workplace.


Digital via Zoom
31 July 2024
09:30 - 12:30
Mock mediation - digital event



This interactive and informative digital event will give you the opportunity, within a safe environment, to experience how mediation works and the positive outcomes an effective mediation process can achieve.  



Digital via Zoom
31 July 2024
09:30 - 12:30
Conducting investigations - split day digital event

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision. It is important that they are conducted fairly. 

Employers may be held liable if a poor investigation leads to a decision that results in an employment tribunal claim. 

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.


Digital via Zoom
31 July 2024
13:30 - 16:30
TUPE: a practical guide to business transfers - split day digital event

A practical and in-depth look at the TUPE process

TUPE regulations determine employee rights when a business, or part of a business, is sold or changes hands. 

Understanding the regulations and associated good practice will help you better manage the process, avoid unnecessary (and sometimes costly) pitfalls and minimise potential stress and disruption.

This event will give you a clear explanation of the TUPE regulations, including employer responsibilities and employee rights. It will also provide you with practical tips on the process of conducting a business transfer, drawing upon current legislation and best practice.

NB: This course is not a substitute for those requiring in-depth legal consultation/advice.



Digital via Zoom
1 August 2024
09:30 - 16:00
Managing discipline and grievance



The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.


Gatwick
6 August 2024
09:30 - 16:00
Management training for new managers



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.


Leeds
6 August 2024
09:30 - 16:30 Full
Certificate in internal workplace mediation (CIWM) - digital event



This course provides training and accreditation for you to:

  • Become an internal mediator in your workplace
  • Gain accreditation if you are already a workplace mediator 
  • Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days.

The training runs from 09:30 - 16:30 each day and the dates are:

  • Week One: 6th & 7th August 2024
  • Week Two: 13th, 14th & 15th August 2024
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
7 August 2024
09:30 - 16:00
Management training for new managers



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.


Nottingham
7 August 2024
09:30 - 16:00
Conducting investigations - split day digital event

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Should an employer not carry out a reasonable investigation, any decisions they make in the disciplinary or grievance process are likely to be unfair and could result in an employment tribunal claim.

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.
 


Digital via Zoom
7 August 2024
09:30 - 16:00
Management training for new managers



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.


Cardiff
12 August 2024
09:30 - 12:30
Conducting investigations - split day digital event

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Should an employer not carry out a reasonable investigation, any decisions they make in the disciplinary or grievance process are likely to be unfair and could result in an employment tribunal claim.

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.
 


Digital via Zoom
13 August 2024
09:30 - 16:00
Managing the 'unmanageable'

How to effectively identify and address challenging workplace behaviours

This interactive event will provide you with the essential insights, tools and skills needed to confidently identify and address challenging, hostile or confrontational behaviour.  
  
It will help you understand the impact extreme behaviours can have on your business and detail the most effective strategies you can adopt to manage and help change extreme behaviour. 
  
Note: This session is designed to help delegates manage extreme behaviour, rather than addressing general workplace performance management. 
 


Digital via Zoom
14 August 2024
09:30 - 16:00
Management training for new managers



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.


Birmingham,
14 August 2024
09:30 - 16:00
Management training for new managers



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.


Southampton
14 August 2024
09:30 - 12:30
Having difficult conversations - digital event

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.



Digital via Zoom
14 August 2024
09:30 - 16:00
Management training for new managers



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.


Exeter
15 August 2024
09:30 - 16:00
Conducting investigations

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision. It is important that they are conducted fairly. 

Employers may be held liable if a poor investigation leads to a decision that results in an employment tribunal claim. 

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.


Nottingham
15 August 2024
09:30 - 16:00
Conducting investigations

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision. It is important that they are conducted fairly. 

Employers may be held liable if a poor investigation leads to a decision that results in an employment tribunal claim. 

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.


Exeter
15 August 2024
09:30 - 16:00
Management training for new managers



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.


Aberdeen
20 August 2024
09:30 - 16:00
Management training for developing managers



This event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.


Bristol
20 August 2024
09:30 - 16:00
Management training for developing managers



This event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.


Leeds
20 August 2024
09:30 - 16:00
Conducting investigations

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Should an employer not carry out a reasonable investigation, any decisions they make in the disciplinary or grievance process are likely to be unfair and could result in an employment tribunal claim.

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.
 


Digital via Zoom
21 August 2024
09:30 - 16:00
Management training for developing managers



This event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.


Cardiff
21 August 2024
13:30 - 16:30
Having difficult conversations - digital event

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.



Digital via Zoom
27 August 2024
09:30 - 12:30
Managing the 'unmanageable' - split day digital event

How to effectively identify and address challenging workplace behaviours

This interactive event will provide you with the essential insights, tools and skills needed to confidently identify and address challenging, hostile or confrontational behaviour.  
  
It will help you understand the impact extreme behaviours can have on your business and detail the most effective strategies you can adopt to manage and help change extreme behaviour. 
  
Note: This session is designed to help delegates manage extreme behaviour, rather than addressing general workplace performance management. 


Digital via Zoom
27 August 2024
09:30 - 12:30
Having difficult conversations - digital event

Practical guidance on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.



Digital via Zoom
28 August 2024
09:30 - 16:00
Management training for developing managers



This event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.


Reading
28 August 2024
09:30 - 16:00
Management training for new managers



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.


Manchester
29 August 2024
09:30 - 16:00
Management training for developing managers



This event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.


Birmingham,
29 August 2024
09:30 - 16:00
Management training for developing managers



This event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.


Aberdeen
3 September 2024
09:30 - 16:30 Nearly Full
Certificate in internal workplace mediation (CIWM) - digital event



This course provides training and accreditation for you to:

  • Become an internal mediator in your workplace
  • Gain accreditation if you are already a workplace mediator 
  • Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days.

The training runs from 09:30 - 16:30 each day and the dates are:

  • Week One: 3rd, 4th & 5th September 2024
  • Week Two: 11th & 12th September 2024
This event is nearly full

Digital via Zoom
5 September 2024
09:30 - 16:00
Having difficult conversations

Practical guidance, with role play activities, on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.



Nottingham
5 September 2024
09:30 - 16:00
Conducting investigations

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision. It is important that they are conducted fairly. 

Employers may be held liable if a poor investigation leads to a decision that results in an employment tribunal claim. 

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.


Norwich
5 September 2024
09:30 - 16:00
Conducting investigations

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision. It is important that they are conducted fairly. 

Employers may be held liable if a poor investigation leads to a decision that results in an employment tribunal claim. 

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.


Birmingham,
9 September 2024
09:30 - 16:30 Nearly Full
Certificate in internal workplace mediation (CIWM) - digital event



This course provides training and accreditation for you to:

  • Become an internal mediator in your workplace
  • Gain accreditation if you are already a workplace mediator 
  • Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days.

The training runs from 09:30 - 16:30 each day and the dates are:

  • Week One: 9th & 10th September 2024
  • Week Two: 16th, 17th & 18th September 2024
This event is nearly full

Digital via Zoom
11 September 2024
09:30 - 16:00
Conducting investigations

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision. It is important that they are conducted fairly. 

Employers may be held liable if a poor investigation leads to a decision that results in an employment tribunal claim. 

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.


Wrexham
12 September 2024
09:30 - 16:00
Mediation skills for managers

Understanding the mediation process and how to effectively manage conflict in the workplace

Conflict at work can be stressful, time consuming and disruptive for all concerned. 

When used properly, mediation is an effective method of early dispute resolution, with significant business benefits, including improved employee engagement, staff retention and productivity.

This event will provide you with the skills and understanding to manage conflict better and find lasting solutions for your workplace.


Leeds
18 September 2024
09:30 - 16:00
Conducting investigations

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision. It is important that they are conducted fairly. 

Employers may be held liable if a poor investigation leads to a decision that results in an employment tribunal claim. 

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.


Newcastle upon Tyne
18 September 2024
09:30 - 16:00
Having difficult conversations

Practical guidance, with role play activities, on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.



Birmingham,
18 September 2024
09:30 - 16:00
Conducting investigations

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision. It is important that they are conducted fairly. 

Employers may be held liable if a poor investigation leads to a decision that results in an employment tribunal claim. 

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.


Manchester
19 September 2024
09:30 - 16:00
Management training for developing managers



This event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.


Manchester
19 September 2024
09:30 - 16:00
Having difficult conversations

Practical guidance, with role play activities, on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.



Manchester
23 September 2024
09:30 - 16:30 Full
Certificate in internal workplace mediation (CIWM)



This course provides training and accreditation for you to:

  • Become an internal mediator in your workplace
  • Gain accreditation if you are already a workplace mediator 
  • Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days. 

The dates are:

  • Monday 23rd September 2024 - Friday 27th September 2024 9:30am to 4:30pm each day.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Farnborough
24 September 2024
09:30 - 16:00
Mediation skills for managers

Understanding the mediation process and how to effectively manage conflict in the workplace

Conflict at work can be stressful, time consuming and disruptive for all concerned. 

When used properly, mediation is an effective method of early dispute resolution, with significant business benefits, including improved employee engagement, staff retention and productivity.

This event will provide you with the skills and understanding to manage conflict better and find lasting solutions for your workplace.


Exeter
24 September 2024
09:30 - 16:00
Having difficult conversations

Practical guidance, with role play activities, on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.



Ipswich
25 September 2024
09:30 - 16:00
Mediation skills for managers

Understanding the mediation process and how to effectively manage conflict in the workplace

Conflict at work can be stressful, time consuming and disruptive for all concerned. 

When used properly, mediation is an effective method of early dispute resolution, with significant business benefits, including improved employee engagement, staff retention and productivity.

This event will provide you with the skills and understanding to manage conflict better and find lasting solutions for your workplace.


Nottingham
25 September 2024
09:30 - 16:30
Certificate in internal workplace mediation (CIWM)



This course provides training and accreditation for you to:

  • Become an internal mediator in your workplace
  • Gain accreditation if you are already a workplace mediator 
  • Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days. 

The training runs from 09:30 - 16:30 each day and the dates are:

  • Week One: 25th & 26th September 2024
  • Week Two: 2nd, 3rd & 4th October 2024


Manchester
25 September 2024
09:30 - 16:00
Mediation skills for managers

Understanding the mediation process and how to effectively manage conflict in the workplace

Conflict at work can be stressful, time consuming and disruptive for all concerned. 

When used properly, mediation is an effective method of early dispute resolution, with significant business benefits, including improved employee engagement, staff retention and productivity.

This event will provide you with the skills and understanding to manage conflict better and find lasting solutions for your workplace.


Wrexham
26 September 2024
09:30 - 16:00
HR for beginners

An introduction to the basics of employing people, from recruitment to the end of employment

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.



Leeds
8 October 2024
09:30 - 16:30
Certificate in internal workplace mediation (CIWM) - digital event



This course provides training and accreditation for you to:

  • Become an internal mediator in your workplace
  • Gain accreditation if you are already a workplace mediator 
  • Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days.

The training runs from 09:30 - 16:30 each day and the dates are:

  • Week One: 8th & 9th October 2024
  • Week Two: 15th, 16th & 17th October 2024
     


Digital via Zoom
10 October 2024
09:30 - 16:00
Having difficult conversations

Practical guidance, with role play activities, on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.



Cardiff
14 October 2024
09:30 - 16:30
Certificate in internal workplace mediation (CIWM) - digital event



This course provides training and accreditation for you to:

  • Become an internal mediator in your workplace
  • Gain accreditation if you are already a workplace mediator 
  • Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days.

The training runs from 09:30 - 16:30 each day and the dates are:

  • 14th, 15th, 16th 17th & 18th October 2024 


Digital via Zoom
5 November 2024
09:30 - 16:30
Certificate in internal workplace mediation (CIWM) - digital event



This course provides training and accreditation for you to:

  • Become an internal mediator in your workplace
  • Gain accreditation if you are already a workplace mediator 
  • Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days.

The training runs from 09:30 - 16:30 each day and the dates are:

  • Week One: 5th & 6th November 2024
  • Week Two: 12th, 13th & 14th November 2024


Digital via Zoom
7 November 2024
09:30 - 12:30
TUPE simplified



Join Acas and Darwin Gray solicitors as we simplify TUPE; one of the most complex areas of employment legislation. 

We will explore both the TUPE process and regulations, helping you understand the legislation and avoid unnecessary pitfalls. 


Delivered digitally via zoom
12 November 2024
09:30 - 16:30
Certificate in internal workplace mediation (CIWM) - digital event



This course provides training and accreditation for you to:

  • Become an internal mediator in your workplace
  • Gain accreditation if you are already a workplace mediator 
  • Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days.

The training runs from 09:30 - 16:30 each day and the dates are:

  • Week One: 12th & 13th November 2024
  • Week Two: 18th, 19th & 20th November 2024


Digital via Zoom
19 November 2024
09:30 - 16:30
Certificate in internal workplace mediation (CIWM) - digital event



This course provides training and accreditation for you to:

  • Become an internal mediator in your workplace
  • Gain accreditation if you are already a workplace mediator 
  • Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days.

The training runs from 09:30 - 16:30 each day and the dates are:

  • Week One: 19th & 20th November 2024
  • Week Two: 26th, 27th & 28th November 2024


Digital via Zoom
3 December 2024
09:30 - 16:30
Certificate in internal workplace mediation (CIWM) - digital event



This course provides training and accreditation for you to:

  • Become an internal mediator in your workplace
  • Gain accreditation if you are already a workplace mediator 
  • Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days.

The training runs from 09:30 - 16:30 each day and the dates are:

  • Week One: 3rd & 4th December 2024
  • Week Two: 10th, 11th & 12th December 2024


Digital via Zoom
10 December 2024
09:30 - 16:30
Certificate in internal workplace mediation (CIWM) - digital event



This course provides training and accreditation for you to:

  • Become an internal mediator in your workplace
  • Gain accreditation if you are already a workplace mediator 
  • Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days.

The training runs from 09:30 - 16:30 each day and the dates are:

  • Week One: 10th & 11th December 2024
  • Week Two: 17th, 18th & 19th December 2024


Digital via Zoom
11 December 2024
09:30 - 12:30
Mock disciplinary hearing - digital event



Conducting a disciplinary hearing can be a daunting prospect.
The Acas Code of Practice sets out principles for handling disciplinary and grievance situations in the workplace. Employment tribunals are legally required to take the Acas Code of Practice into account when considering relevant cases. So understanding the principles of a discipline hearing is key.

Join us at this interactive event, where you will observe an example disciplinary hearing. You will have the opportunity to share your views on the hearing’s progress and help decide the outcome. We will also help you understand the common mistakes to avoid when conducting a hearing, as well as sharing Acas good practice.


Digital via Zoom