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All Acas events in the North West region

Click on an event for more information and to book places. 

21 November 2018
09:30 - 16:00
Management skills workshop

A practical workshop for those new to managing staff, providing you with the skills, knowledge and confidence to become a successful manager. This course can also act as a useful refresher for more experienced managers.

Holiday Inn, Liverpool
22 November 2018
10:00 - 15:30
Acas North West Employers Network

Join Acas North West for this unique opportunity to unlock the mystery of mediation by observing our team of experienced mediators enact what has now become a popular and efficient way to resolve workplace conflict.



This interactive session will be followed by a networking lunch and employment law update.


Imperial War Museum North
27 November 2018
09:30 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Manchester
28 November 2018
09:30 - 12:30
Stress in the workplace

Practical guidance that will help you understand the causes and recognise the signs of work related stress, allowing you to improve the resilience of your employees and minimise the impact of stress in your workplace.

Manchester
29 November 2018
09:30 - 12:30 Nearly Full
Managing discipline and grievance (half day)

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.



This half day event will provide you with an essential overview of the skills and knowledge needed to manage and conduct employee discipline and grievance procedures.
This event is nearly full

Manchester
4 December 2018
09:30 - 12:30
Flexible working - how to handle requests

Every employee has the statutory right to ask to work flexibly after 26 weeks employment service and employers must have a sound business reason for rejecting any request.



This event will look at the many different types of flexible working and the relevant law. We will also take you through the Acas code of practice on flexible working, as well as give you practical advice on handling requests.


Manchester
4 December 2018
09:30 - 16:00
TUPE - A practical guide to business transfers

This full day course provides a practical, in-depth look at the TUPE process from start to finish and draws upon current legislation and best practice when preparing for business transfers.

Holiday Inn, Liverpool
5 December 2018
09:30 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Manchester
6 December 2018
09:30 - 16:00
Recruitment, Selection and Retention

Gain the relevant expertise to recruit, select and retain the right people for your organisation.

Manchester
11 December 2018
09:30 - 16:00
Mental health in the workplace: skills for managers

According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.



This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.


Holiday Inn, Liverpool
11 December 2018
09:30 - 16:00 Nearly Full
Mental Health Awareness for Employers

This training session will raise your understanding of the issues to be considered when supporting an employee suffering mental ill-health at work. This event is nearly full

Cotton Court Business Centre, Preston
11 December 2018
09:30 - 12:30
Stress in the workplace

Practical guidance that will help you understand the causes and recognise the signs of work related stress, allowing you to improve the resilience of your employees and minimise the impact of stress in your workplace.

Manchester
13 December 2018
09:30 - 12:30
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Manchester
8 January 2019
09:30 - 12:30
Drugs and alcohol in the workplace

Employees who abuse alcohol and drugs (including illegal drugs, prescription drugs, and over-the-counter drugs) can pose significant and wide-ranging problems for their employers and fellow employees.


This event highlights the actions employers can take to manage workplace drug and alcohol issues confidently and effectively.



Manchester
9 January 2019
09:30 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Holiday Inn, Liverpool
10 January 2019
09:30 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Manchester
15 January 2019
09:30 - 16:00
Management skills workshop

A practical workshop for those new to managing staff, providing you with the skills, knowledge and confidence to become a successful manager. This course can also act as a useful refresher for more experienced managers.

Manchester
16 January 2019
09:30 - 12:30
Managing absence at work

Recent evidence suggests that the average level of employee absence is 6.3 days per year, per employee.



This half day event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.


Manchester
16 January 2019
13:00 - 15:00
Acas essentials: Case law update

Join us for this 2 hour briefing as we guide you through a wide range of key employment tribunal decisions and explain how they apply in a practical employment context.

Manchester
17 January 2019
09:30 - 16:00
Can't Do or Won't Do

What happens when you have a member of staff who can't do the job, or won't?


It can be difficult to decide whether a person's poor performance should be handled as a conduct (won’t) or capability (can’t) issue.


This course will give you the knowledge, skills and confidence to manage these difficult situations effectively.



Manchester
21 January 2019
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.



This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.


Manchester
22 January 2019
09:30 - 16:00
Redundancy - Managing the change and understanding the options

This course looks at the options available to any organisation facing a redundancy situation because of a downturn in activity or staff changes resulting from a re-structure.

Manchester
23 January 2019
09:30 - 16:00
Practical skills for front line managers

This workshop provides a comprehensive overview of essential supervisory ‘people’ skills.  The workshop objectives are



Describe how the role of supervisor fits into an organisation

Identify the skills needed to effectively communicate with all staff

Explain how to lead and motivate your team with effect

State your role in managing disciplinary and grievance issues



The training style includes interactive practical  scenarios, group discussions, case studies and practical sessions




Manchester
23 January 2019
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.



In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.


Manchester
24 January 2019
09:30 - 16:00 Nearly Full
Mental Health Awareness for Employers

This training session will raise your understanding of the issues to be considered when supporting an employee suffering mental ill-health at work. This event is nearly full

Manchester
29 January 2019
09:30 - 16:00
Recruitment and Induction

A step by step guide to the process of recruitment and induction.



This event includes an interactive element where delegates will be taken through a series of case studies and practical workshops. Delegates will also have the chance during this session to consolidate on what they have learnt by bringing their own experiences to bear (should they choose to do so) in a safe tutor lead environment.


Manchester
30 January 2019
09:30 - 12:30
Drugs and alcohol in the workplace

Employees who abuse alcohol and drugs (including illegal drugs, prescription drugs, and over-the-counter drugs) can pose significant and wide-ranging problems for their employers and fellow employees.


This event highlights the actions employers can take to manage workplace drug and alcohol issues confidently and effectively.



Manchester
31 January 2019
09:30 - 16:00
Managing discipline and grievance (full day)

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.


This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.





Manchester
31 January 2019
09:30 - 16:00 Nearly Full
Management skills workshop

A practical workshop for those new to managing staff, providing you with the skills, knowledge and confidence to become a successful manager. This course can also act as a useful refresher for more experienced managers. This event is nearly full

Holiday Inn, Liverpool
5 February 2019
09:30 - 16:00
Change management

This full day event takes an in-depth look at the effects that change can have on an organisation and its employees. We will look at best practice for planning and implementing change, the importance of leadership and staff consultation, as well as the legal aspects of change management.

Manchester
6 February 2019
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.


Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.


Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Manchester
7 February 2019
09:30 - 16:00
Mediation Skills for Managers

A practical course to provide the skills and information for managers to operate effectively within your organisation.

Manchester
11 February 2019
09:30 - 12:30
Sexual harassment in the workplace

Your workplace should be somewhere your staff feel valued, safe and treated with dignity and respect. However, recent statistics and media coverage report sexual harassment in the workplace is a widespread problem.



This event has been designed to help you engage with your workforce and raise awareness of the issue. It will also provide you with the necessary skills to address a situation should one arise.


Manchester
12 February 2019
09:30 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Manchester
13 February 2019
09:30 - 16:00
Managing Long Term Absence

This full day event will equip you with the knowledge and skills to effectively manage long term staff absences.


It will cover best practice in absence policies, and the practical steps that you and your managers can take to manage cases of long term absence.



Manchester
14 February 2019
09:30 - 16:30
CIWM Certificate in Internal Workplace Mediation

Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.


NB: This is a five day course which runs across two weeks. The dates are Thursday 14th and Friday 15th February and then Wednesday 20th – Friday 22nd February 2019.



Doubletree by Hilton Hotel, Liverpool
18 February 2019
09:30 - 12:30
Stress in the workplace

Practical guidance that will help you understand the causes and recognise the signs of work related stress, allowing you to improve the resilience of your employees and minimise the impact of stress in your workplace.

Manchester
19 February 2019
09:30 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Manchester
20 February 2019
09:30 - 16:00
Practical skills for front line managers

This workshop provides a comprehensive overview of essential supervisory ‘people’ skills.  The workshop objectives are



Describe how the role of supervisor fits into an organisation

Identify the skills needed to effectively communicate with all staff

Explain how to lead and motivate your team with effect

State your role in managing disciplinary and grievance issues



The training style includes interactive practical  scenarios, group discussions, case studies and practical sessions




Manchester
21 February 2019
09:30 - 12:30
Contracts of Employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Manchester
21 February 2019
13:00 - 16:00
Employment Law Update - Autumn 2017 series

2016 brought the usual changes to employment law that affected every workplace such as the introduction of the National Living Wage, a significant change for employers. 2017 saw the introduction of Gender pay gap reporting for those employing over 250 staff.


At the same time, case law continues to have an impact on decisions ranging from how to calculate holiday pay to discrimination and unfair dismissal.


Our 2017 series of employment law updates will cover all of the "need to know" developments and how they will affect your organisation.



Manchester
26 February 2019
09:30 - 16:00
The route to successful employee engagement

Effective Employee Engagement (EE) results in employers and employees working together towards common goals. It is a practical way of strengthening your business’ productivity, innovation, turnover and improving attendance. In a challenging economic environment having employees who are engaged and prepared to “to go the extra mile” will invariably lead to strong and continued business performance.



This introductory course looks at the key components of employee engagement, how to put them in place, and measure successful outcomes.


Manchester
27 February 2019
09:30 - 12:30
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Manchester
27 February 2019
13:00 - 15:00
Acas essentials: Case law update

Join us for this 2 hour briefing as we guide you through a wide range of key employment tribunal decisions and explain how they apply in a practical employment context.

Manchester
28 February 2019
09:30 - 12:30
Flexible working - how to handle requests

Every employee has the statutory right to ask to work flexibly after 26 weeks employment service and employers must have a sound business reason for rejecting any request.



This event will look at the many different types of flexible working and the relevant law. We will also take you through the Acas code of practice on flexible working, as well as give you practical advice on handling requests.


Manchester
5 March 2019
09:30 - 16:00
Mental health in the workplace: skills for managers

According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.



This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.


Manchester
6 March 2019
09:30 - 16:00
Management skills workshop

A practical workshop for those new to managing staff, providing you with the skills, knowledge and confidence to become a successful manager. This course can also act as a useful refresher for more experienced managers.

Manchester
7 March 2019
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.



This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.


Manchester
12 March 2019
09:30 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Manchester
13 March 2019
09:30 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Manchester
14 March 2019
09:30 - 12:30
Managing discipline and grievance (full day)

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.


This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.





Manchester
19 March 2019
09:30 - 12:30
Gender Pay Reporting

The legislation on gender pay reporting takes effect in April 2017. It requires organisations with over 250 employees to measure and report on their gender pay gap and applies to public and private businesses, and voluntary sector organisations.


NB: Whether wholly Welsh authorities are required to do so will be a matter for the Welsh Government and is yet to be determined. Relevant Scottish public authorities with 20 employees or more are already required to report on their gender pay gap.


Organisations employing more than 250 employees may need to review their current pay systems, other people policies and reporting processes to make sure they can best comply with the legislation.



Manchester
21 March 2019
09:30 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Manchester
26 March 2019
09:30 - 12:30
Sexual harassment in the workplace

Your workplace should be somewhere your staff feel valued, safe and treated with dignity and respect. However, recent statistics and media coverage report sexual harassment in the workplace is a widespread problem.



This event has been designed to help you engage with your workforce and raise awareness of the issue. It will also provide you with the necessary skills to address a situation should one arise.


Manchester
27 March 2019
09:30 - 16:00 Nearly Full
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)

In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.

NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.
This event is nearly full

Manchester
25 April 2019
09:30 - 16:30
CIWM Certificate in Internal Workplace Mediation

Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.


NB: This is a five day course which runs across two weeks. The dates are Thursday 25th and Friday 26th April and then Tuesday 30th April - Thursday 2nd May 2019.



Holiday Inn Manchester City Centre