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14 November 2019
09:30 - 16:00
Nearly Full
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Management skills workshop
A practical workshop for those new to managing staff, providing you with the skills, knowledge and confidence to become a successful manager. This course can also act as a useful refresher for more experienced managers.
This event is nearly full
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Holiday Inn, Liverpool
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19 November 2019
09:30 - 16:00
Full
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Conducting investigations: the next step
This full day event focusses on the practical aspects of conducting an investigation; including how to carry out fair investigation interviews and produce effective investigation reports.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.
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Novotel Hotel, Manchester
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21 November 2019
09:30 - 16:00
Full
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Practical skills for front line managers
This workshop provides a comprehensive overview of essential supervisory ‘people’ skills. The workshop objectives are
Describe how the role of supervisor fits into an organisation
Identify the skills needed to effectively communicate with all staff
Explain how to lead and motivate your team with effect
State your role in managing disciplinary and grievance issues
The training style includes interactive practical scenarios, group discussions, case studies and practical sessions
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.
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Manchester
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22 November 2019
09:30 - 16:00
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Aintree Racecourse, Liverpool
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27 November 2019
09:30 - 13:00
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Behaviours at work - understanding the unacceptable
Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.
This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.
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Manchester
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29 November 2019
10:00 - 14:00
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Employment relations forum (Manchester)
During the festive period we see an increase in social events taking place in and outside of the workplace which can result in consequences that employers may need to address.
Join Acas North West for this half day networking event focusing on the impact of social media and social events on the workplace.
You will be guided through the relevant legislation and good practice so that you can feel prepared should an incident occur and receive an employment law update from a local solicitor.
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Manchester
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3 December 2019
09:30 - 16:00
Nearly Full
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Managing the 'unmanageable'
In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.
This course will give you the skills and confidence to manage these effectively.
This event is nearly full
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Holiday Inn, Liverpool
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3 December 2019
09:30 - 13:00
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Stress in the workplace
Practical guidance that will help you understand the causes and recognise the signs of work related stress, allowing you to improve the resilience of your employees and minimise the impact of stress in your workplace.
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Manchester
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4 December 2019
09:30 - 13:00
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Equality, diversity and inclusion: the essentials
Equality, diversity and inclusion form a vital part of any successful organisation. Getting it wrong can have costly implications in terms of employment tribunal cases and reputational damage.
This half day event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.
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Manchester
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5 December 2019
09:30 - 13:00
Nearly Full
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Menopause and the workplace
Menopause is a natural phase in every woman’s life, however there is still a stigma attached to it.
With menopausal women now the fastest growing demographic in the workplace, it’s more important than ever for employers to have a good understanding of the menopause and how they can support colleagues through the transition.
This event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.
This event is nearly full
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Liverpool
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5 December 2019
09:30 - 16:00
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Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
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Manchester
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5 December 2019
10:00 - 14:00
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Employment relations forum (Lancashire)
During the festive period we see an increase in social events taking place in and outside of the workplace which can result in consequences that employers may need to address.
Join Acas North West for this half day networking event focusing on the impact of social media and social events on the workplace.
You will be guided through the relevant legislation and good practice so that you can feel prepared should an incident occur and receive an employment law update from a local solicitor.
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Cotton Court Business Centre, Preston
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11 December 2019
09:30 - 16:00
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Managing discipline and grievance (full day)
The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.
This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.
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Holiday Inn, Liverpool
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12 December 2019
09:30 - 13:00
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Menopause and the workplace
Menopause is a natural phase in every woman’s life, however there is still a stigma attached to it.
With menopausal women now the fastest growing demographic in the workplace, it’s more important than ever for employers to have a good understanding of the menopause and how they can support colleagues through the transition.
This event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.
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Manchester
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19 December 2019
09:30 - 16:00
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Mock disciplinary hearing
This interactive event gives an insight into what to expect during a disciplinary hearing, with tips and techniques on how to best manage the process. The event covers how to handle misconduct allegations from initial investigations to a "live" disciplinary hearing where you witness proceedings and decide the outcome!
Acas experts will lead you through a role play scenario leaving you to decide the outcome and will then explain the pitfalls to avoid so that you do not find yourself in the same position
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Holiday Inn, Liverpool
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7 January 2020
09:30 - 16:00
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Management skills workshop
A practical workshop for those new to managing staff, providing you with the skills, knowledge and confidence to become a successful manager. This course can also act as a useful refresher for more experienced managers.
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Manchester
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|
8 January 2020
09:30 - 16:00
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Managing discipline and grievance (full day)
The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.
This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.
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Manchester
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9 January 2020
09:30 - 16:00
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Mental health in the workplace: skills for managers
According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.
This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.
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Burnley
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9 January 2020
09:30 - 16:00
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Human resource management for beginners
This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.
A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.
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Manchester
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14 January 2020
09:30 - 12:30
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Menopause and the workplace
Menopause is a natural phase in every woman’s life, however there is still a stigma attached to it.
With menopausal women now the fastest growing demographic in the workplace, it’s more important than ever for employers to have a good understanding of the menopause and how they can support colleagues through the transition.
This event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.
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Manchester
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15 January 2020
09:30 - 16:00
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Conducting investigations
This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.
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Mercure Atlantic Tower, Liverpool
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15 January 2020
09:30 - 16:00
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Managing Long Term Absence
This full day event will equip you with the knowledge and skills to effectively manage long term staff absences.
It will cover best practice in absence policies, and the practical steps that you and your managers can take to manage cases of long term absence.
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Manchester
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16 January 2020
09:30 - 13:00
|
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Stress in the workplace
Practical guidance that will help you understand the causes and recognise the signs of work related stress, allowing you to improve the resilience of your employees and minimise the impact of stress in your workplace.
|
|
Manchester
|
|
21 January 2020
09:30 - 12:30
|
|
Employment law update
The legal landscape and how it affects your business, or workplace, is constantly evolving.
Our Employment Law Update brings you up to date on recent changes in legislation and also highlights what’s planned for the future; a key consideration for business planning.
Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.
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Manchester
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|
22 January 2020
09:30 - 16:00
|
|
Practical skills for front line managers
This workshop provides a comprehensive overview of essential supervisory ‘people’ skills. The workshop objectives are
Describe how the role of supervisor fits into an organisation
Identify the skills needed to effectively communicate with all staff
Explain how to lead and motivate your team with effect
State your role in managing disciplinary and grievance issues
The training style includes interactive practical scenarios, group discussions, case studies and practical sessions
|
|
Mercure Atlantic Tower, Liverpool
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22 January 2020
09:30 - 16:00
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Conducting investigations
This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.
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Manchester
|
|
23 January 2020
09:30 - 16:00
|
|
Mental health in the workplace: skills for managers
According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.
This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.
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Manchester
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28 January 2020
09:30 - 12:30
|
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Manchester
|
|
29 January 2020
09:30 - 12:30
|
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Gender identity in the workplace
Employers have made great strides in creating inclusive workplaces. However, many still have little or no experience of trans, non-binary and intersex employees, causing individuals distinct challenges.
This event will explore the key areas of legislation and good practice surrounding how employers can better support trans, non-binary and intersex employees.
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Manchester
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30 January 2020
09:30 - 12:30
|
|
Equality, diversity and inclusion: the essentials
Equality, diversity and inclusion form a vital part of any successful organisation. Getting it wrong can have costly implications in terms of employment tribunal cases and reputational damage.
This half day event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.
|
|
Manchester
|
|
4 February 2020
09:30 - 16:00
|
|
Conducting investigations
This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.
|
|
Manchester
|
|
4 February 2020
09:30 - 16:00
|
|
Mental health in the workplace: skills for managers
According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.
This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.
|
|
Holiday Inn, Liverpool
|
|
5 February 2020
09:30 - 16:00
|
|
Practical skills for front line managers
This workshop provides a comprehensive overview of essential supervisory ‘people’ skills. The workshop objectives are
Describe how the role of supervisor fits into an organisation
Identify the skills needed to effectively communicate with all staff
Explain how to lead and motivate your team with effect
State your role in managing disciplinary and grievance issues
The training style includes interactive practical scenarios, group discussions, case studies and practical sessions
|
|
Manchester
|
|
6 February 2020
09:30 - 16:00
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Manchester
|
|
11 February 2020
09:30 - 12:30
|
|
Managing absence at work
Recent evidence suggests that the average level of employee absence is 6.3 days per year, per employee.
This half day event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.
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Manchester
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11 February 2020
09:30 - 16:00
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|
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)
In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.
NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.
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Holiday Inn Manchester City Centre
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12 February 2020
09:30 - 16:00
|
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Managing discipline and grievance (full day)
The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.
This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.
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Manchester
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|
12 February 2020
09:30 - 16:00
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CIWM certificate in internal workplace mediation
Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.
This is a five day course which runs across two weeks. The dates are:
Week one: Wednesday 12th and Thursday 13th February 2020
Week two: Tuesday 18th, Wednesday 19th and Thursday 20th February 2020
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Aloft Hotel, Liverpool
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13 February 2020
09:30 - 16:00
|
|
Mental health in the workplace: skills for managers
According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.
This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.
|
|
Manchester
|
|
18 February 2020
09:30 - 13:00
|
|
Dress in the workplace, tattoos and piercings
What are you allowed to ask your employees to wear? And how far can you influence how they present themselves in the workplace and to your customers?
This can be a very tricky issue which has led many employers into high profile debates in the media spotlight.
In this half-day course, our experienced trainers will explain, in a practical and straightforward way, employer and employee rights, the benefits of having a dress code policy and what to consider when developing one.
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Manchester
|
|
19 February 2020
09:30 - 16:00
|
|
Managing Long Term Absence
This full day event will equip you with the knowledge and skills to effectively manage long term staff absences.
It will cover best practice in absence policies, and the practical steps that you and your managers can take to manage cases of long term absence.
|
|
Manchester
|
|
20 February 2020
09:30 - 13:00
|
|
Menopause and the workplace
Menopause is a natural phase in every woman’s life, however there is still a stigma attached to it.
With menopausal women now the fastest growing demographic in the workplace, it’s more important than ever for employers to have a good understanding of the menopause and how they can support colleagues through the transition.
This event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.
|
|
Manchester
|
|
25 February 2020
09:30 - 16:00
|
|
Management skills workshop
A practical workshop for those new to managing staff, providing you with the skills, knowledge and confidence to become a successful manager. This course can also act as a useful refresher for more experienced managers.
|
|
Holiday Inn, Liverpool
|
|
25 February 2020
09:30 - 12:30
|
|
Employment law update
The legal landscape and how it affects your business, or workplace, is constantly evolving.
Our Employment Law Update brings you up to date on recent changes in legislation and also highlights what’s planned for the future; a key consideration for business planning.
Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.
|
|
Manchester
|
|
26 February 2020
09:30 - 16:00
|
|
Human resource management for beginners
This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.
A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.
|
|
Manchester
|
|
27 February 2020
09:30 - 16:00
|
|
Conducting investigations: the next step
This full day event focusses on the practical aspects of conducting an investigation; including how to carry out fair investigation interviews and produce effective investigation reports.
|
|
Manchester
|
|
27 February 2020
09:30 - 12:30
|
|
Behaviours at work - understanding the unacceptable
Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.
This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.
|
|
Manchester
|
|
3 March 2020
09:30 - 16:00
|
|
Management skills workshop
A practical workshop for those new to managing staff, providing you with the skills, knowledge and confidence to become a successful manager. This course can also act as a useful refresher for more experienced managers.
|
|
Manchester
|
|
3 March 2020
09:30 - 16:00
|
|
TUPE - A practical guide to business transfers
This full day course provides a practical, in-depth look at the TUPE process from start to finish and draws upon current legislation and best practice when preparing for business transfers.
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Holiday Inn, Liverpool
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|
4 March 2020
09:30 - 13:00
|
|
Menopause and the workplace
Menopause is a natural phase in every woman’s life, however there is still a stigma attached to it.
With menopausal women now the fastest growing demographic in the workplace, it’s more important than ever for employers to have a good understanding of the menopause and how they can support colleagues through the transition.
This event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.
|
|
Manchester
|
|
5 March 2020
09:30 - 16:00
|
|
Can't do or won't do
What happens when you have a member of staff who can't do the job, or won't?
It can be difficult to decide whether a person's poor performance should be handled as a conduct (won’t) or capability (can’t) issue.
This course will give you the knowledge, skills and confidence to manage these difficult situations effectively.
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Manchester
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|
9 March 2020
09:30 - 16:00
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|
Managing extreme persistent and difficult workplace behaviours (Part 1)
Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.
In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.
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Park Inn, Manchester
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|
10 March 2020
09:30 - 16:00
|
|
Managing discipline and grievance (full day)
The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.
This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.
|
|
Mercure Atlantic Tower, Liverpool
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|
10 March 2020
09:30 - 16:00
|
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|
Manchester
|
|
17 March 2020
09:30 - 16:00
|
|
Human resource management for beginners
This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.
A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.
|
|
Manchester
|
|
18 March 2020
09:30 - 16:00
|
|
Managing Long Term Absence
This full day event will equip you with the knowledge and skills to effectively manage long term staff absences.
It will cover best practice in absence policies, and the practical steps that you and your managers can take to manage cases of long term absence.
|
|
Mercure Atlantic Tower, Liverpool
|
|
19 March 2020
09:30 - 16:00
|
|
Conducting investigations
This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.
|
|
Manchester
|
|
24 March 2020
09:30 - 16:00
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Manchester
|
|
|