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All Acas events in the North West region

Click on an event for more information and to book places. 

23 August 2017
09:30 - 16:00 Nearly Full
Practical skills for front line managers

This workshop provides a comprehensive overview of essential supervisory ‘people’ skills.  The workshop objectives are







Describe how the role of supervisor fits into an organisation



Identify the skills needed to effectively communicate with all staff



Explain how to lead and motivate your team with effect



State your role in managing disciplinary and grievance issues







The training style includes interactive practical  scenarios, group discussions, case studies and practical sessions




This event is nearly full

Manchester
25 August 2017
09:30 - 16:00 Nearly Full
Having difficult conversations

This course provides you with practical and effective techniques to conduct and manage difficult conversations with staff. This event is nearly full

Liverpool
30 August 2017
09:30 - 16:00 Nearly Full
Redundancy and Restructuring - Managing the change and understanding the options

This course will help you to find out all you need to know, about how to carry out redundancies in the most fair and efficient way possible. This event is nearly full

Manchester
5 September 2017
09:30 - 12:30
Managing Young Workers - how to recruit, retain and support younger people in workplaces

Join us as we look at issues affecting younger people in workplaces.

This course will explore the range of issues younger workers face when entering employment and provide you with information to manage the process effectively.

Delegates will gain the knowledge they need to understand the law around younger workers and the challenges they face in their new world of work.  We will look at the different ways you can employ younger people and the policies and procedures you can develop to help manage the transition of younger workers from education to employment.


Manchester
6 September 2017
09:30 - 12:30
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Manchester
7 September 2017
09:30 - 16:00
Building Resilience in the Workplace

Resilience is the ability of an individual or organisation to anticipate, respond and adapt to difficult events or circumstances.


Building resilience within your workforce will help individuals perform at their highest levels and cope well

during periods of change and adversity.


Whilst resilience is often thought of as something that individuals are born with, research shows that people can

learn to become more resilient.



Radisson Blu Hotel Liverpool
7 September 2017
09:30 - 16:00
TUPE - A practical guide to business transfers

This full day event will provide a valuable and practical overview of the TUPE process and draws upon current employment law and related Acas guidance on business transfers.

Manchester
8 September 2017
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.
Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.

Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Liverpool
12 September 2017
09:30 - 12:30
Stress in the Workplace

Practical guidance to recognise, manage and minimise stress in your workplace. This training explains the key components of the HSE stress management standards.

Manchester
13 September 2017
09:30 - 16:00 Nearly Full
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.

This event is nearly full

The Tickled Trout Preston
14 September 2017
09:30 - 16:00
Recruitment, Selection and Retention

Gain the relevant expertise to recruit, select and retain the right people for your organisation.

Manchester
15 September 2017
09:30 - 12:30
Managing absence at work

Learn practical management techniques to help improve attendance, and discover what the law says you can and cannot do when managing workplace absence.

Liverpool
19 September 2017
09:30 - 12:30
Managing Discipline and Grievance

This half day event will help develop your knowledge and skills when managing or conducting employee discipline and grievance procedures.

Manchester
20 September 2017
09:30 - 16:00 Nearly Full
Having difficult conversations

This course provides you with practical and effective techniques to conduct and manage difficult conversations with staff. This event is nearly full

Manchester
21 September 2017
09:30 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Manchester
22 September 2017
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Liverpool
26 September 2017
09:30 - 12:30
An Introduction to Mediation

This introductory course will help you consider the implications for introducing mediation in your organisation. Delegates will leave with a clear understanding of what workplace mediation is and what it isn't, the principles of mediation, and how it can benefit your organisation or team.

Manchester
27 September 2017
09:30 - 12:30
Pay and Wages: Getting it Right

This event will familiarise employers with pay systems and wages considerations, especially if they are taking on employees for the first time.

Manchester
3 October 2017
09:30 - 12:30
Managing absence at work

Learn practical management techniques to help improve attendance, and discover what the law says you can and cannot do when managing workplace absence.

Manchester
4 October 2017
09:30 - 16:00
Practical skills for front line managers

This workshop provides a comprehensive overview of essential supervisory ‘people’ skills.  The workshop objectives are



Describe how the role of supervisor fits into an organisation

Identify the skills needed to effectively communicate with all staff

Explain how to lead and motivate your team with effect

State your role in managing disciplinary and grievance issues



The training style includes interactive practical  scenarios, group discussions, case studies and practical sessions




Manchester
5 October 2017
09:30 - 16:00 Nearly Full
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.

This event is nearly full

Manchester
6 October 2017
09:30 - 12:30
Contracts of Employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Manchester
10 October 2017
09:30 - 16:00 Nearly Full
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.

This event is nearly full

Manchester
11 October 2017
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.

Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Manchester
11 October 2017
09:30 - 12:30
Gender Pay Reporting

The legislation on gender pay reporting takes effect in April 2017. It requires organisations with over 250 employees to measure and report on their gender pay gap and applies to public and private businesses, and voluntary sector organisations.


NB: Whether wholly Welsh authorities are required to do so will be a matter for the Welsh Government and is yet to be determined. Relevant Scottish public authorities with 20 employees or more are already required to report on their gender pay gap.


Organisations employing more than 250 employees may need to review their current pay systems, other people policies and reporting processes to make sure they can best comply with the legislation.



Manchester
12 October 2017
09:30 - 12:30
Managing Discipline and Grievance

This half day event will help develop your knowledge and skills when managing or conducting employee discipline and grievance procedures.

Manchester
13 October 2017
09:30 - 16:00
Mental Health Awareness for Employers

This training session will raise your understanding of the issues to be considered when supporting an employee suffering mental ill-health at work.

The Museum of Science & Industry Manchester
13 October 2017
09:30 - 16:00
Having difficult conversations

This course provides you with practical and effective techniques to conduct and manage difficult conversations with staff.

Manchester
17 October 2017
09:30 - 16:00
Redundancy and Restructuring - Managing the change and understanding the options

This course will help you to find out all you need to know, about how to carry out redundancies in the most fair and efficient way possible.

Manchester
19 October 2017
09:30 - 16:00
Managing an ageing workforce

This full day event will focus on the benefits and challenges of managing a multi-generational workforce. It will provide you with practical guidance on recruiting and retaining older workers, achieving a healthy work-life balance for employees, performance management, retirement and recognising the most common health concerns that can affect older workers.

Manchester
20 October 2017
09:30 - 16:00
Building Resilience in the Workplace

Resilience is the ability of an individual or organisation to positively respond and successfully adapt to difficult events or circumstances. 


Our resilience training will help leaders, managers and HR practitioners to improve levels of resilience within their workforce.  The more resilient an individual, the better they will be able to protect their overall wellbeing and performance levels.


It’s currently a hot topic in people management, with organisations that have invested in resilience training reporting better productivity, improved sickness absence and higher morale.



Penrith
20 October 2017
09:30 - 12:30
Stress in the Workplace

Practical guidance to recognise, manage and minimise stress in your workplace. This training explains the key components of the HSE stress management standards.

Liverpool
25 October 2017
09:30 - 16:30
CIWM Certificate in Internal Workplace Mediation

Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.

This is a five day event and will take place over two weeks; 25th - 26th October, and 31st October - 2nd November 2017.



Manchester
25 October 2017
09:30 - 16:00
Recruitment, Selection and Retention

Gain the relevant expertise to recruit, select and retain the right people for your organisation.

Manchester
26 October 2017
09:30 - 12:30
Return to work interviews - How to get them right

Understand the skills required to conduct successful Return to Work interviews and be able to plan and carry them out.

Manchester
27 October 2017
09:30 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Leyland, Lancashire
31 October 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Manchester
2 November 2017
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Manchester
2 November 2017
09:30 - 16:00
Practical skills for front line managers

This workshop provides a comprehensive overview of essential supervisory ‘people’ skills.  The workshop objectives are



Describe how the role of supervisor fits into an organisation

Identify the skills needed to effectively communicate with all staff

Explain how to lead and motivate your team with effect

State your role in managing disciplinary and grievance issues



The training style includes interactive practical  scenarios, group discussions, case studies and practical sessions




Radisson Blu Hotel Liverpool
3 November 2017
09:30 - 16:00
Redundancy and Restructuring - Managing the change and understanding the options

This course will help you to find out all you need to know, about how to carry out redundancies in the most fair and efficient way possible.

Manchester
7 November 2017
09:30 - 16:00
Mental Health Awareness for Employers

This training session will raise your understanding of the issues to be considered when supporting an employee suffering mental ill-health at work.

Manchester
9 November 2017
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.

Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Manchester
10 November 2017
09:30 - 12:30
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Manchester
14 November 2017
09:30 - 12:30
Pay and Wages: Getting it Right

This event will familiarise employers with pay systems and wages considerations, especially if they are taking on employees for the first time.

Manchester
15 November 2017
09:30 - 16:00 Nearly Full
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.

This event is nearly full

Manchester
16 November 2017
09:30 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Warrington
16 November 2017
09:30 - 12:30
Managing absence at work

Learn practical management techniques to help improve attendance, and discover what the law says you can and cannot do when managing workplace absence.

Manchester
21 November 2017
09:30 - 16:00
Building Resilience in the Workplace

Resilience is the ability of an individual or organisation to positively respond and successfully adapt to difficult events or circumstances. 


Our resilience training will help leaders, managers and HR practitioners to improve levels of resilience within their workforce.  The more resilient an individual, the better they will be able to protect their overall wellbeing and performance levels.


It’s currently a hot topic in people management, with organisations that have invested in resilience training reporting better productivity, improved sickness absence and higher morale.



Manchester
21 November 2017
09:30 - 16:00
Practical skills for front line managers

This workshop provides a comprehensive overview of essential supervisory ‘people’ skills.  The workshop objectives are

Describe how the role of supervisor fits into an organisation
Identify the skills needed to effectively communicate with all staff
Explain how to lead and motivate your team with effect
State your role in managing disciplinary and grievance issues

The training style includes interactive practical  scenarios, group discussions, case studies and practical sessions



Manchester
23 November 2017
09:30 - 16:00
Recruitment, Selection and Retention

Gain the relevant expertise to recruit, select and retain the right people for your organisation.

Manchester
28 November 2017
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.


Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.


Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Manchester
29 November 2017
09:30 - 12:30
Managing Young Workers - how to recruit, retain and support younger people in workplaces

Join us as we look at issues affecting younger people in workplaces.

This course will explore the range of issues younger workers face when entering employment and provide you with information to manage the process effectively.

Delegates will gain the knowledge they need to understand the law around younger workers and the challenges they face in their new world of work.  We will look at the different ways you can employ younger people and the policies and procedures you can develop to help manage the transition of younger workers from education to employment.


Manchester
1 December 2017
09:30 - 16:00
Managing Long Term Absence

This full day event will equip you with the knowledge and skills to effectively manage long term staff absences.

It will cover best practice in absence policies, and the practical steps that you and your managers can take to manage cases of long term absence.



Manchester
5 December 2017
09:30 - 16:00
Having difficult conversations

This course provides you with practical and effective techniques to conduct and manage difficult conversations with staff.

Manchester
6 December 2017
10:00 - 16:00
Mock mediation

Witness how mediation works as our trainers lead you through the process in the form of an acted demonstration. Watching the story unfold stage by stage will allow delegates to see exactly what happens and provides the opportunity to pause for questions, explanations and discussion.

The course will also look at how mediation can be introduced into the workplace and the standards mediators need to achieve to deliver successful mediations.


Liverpool
7 December 2017
09:30 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Manchester
11 December 2017
09:30 - 12:30
Contracts of Employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Manchester
12 December 2017
09:30 - 16:00
Practical skills for front line managers

This workshop provides a comprehensive overview of essential supervisory ‘people’ skills.  The workshop objectives are



Describe how the role of supervisor fits into an organisation

Identify the skills needed to effectively communicate with all staff

Explain how to lead and motivate your team with effect

State your role in managing disciplinary and grievance issues



The training style includes interactive practical  scenarios, group discussions, case studies and practical sessions




Manchester
13 December 2017
09:30 - 12:30
Managing Discipline and Grievance

This half day event will help develop your knowledge and skills when managing or conducting employee discipline and grievance procedures.

Manchester
14 December 2017
09:30 - 12:30
Gender Pay Reporting

The legislation on gender pay reporting takes effect in April 2017. It requires organisations with over 250 employees to measure and report on their gender pay gap and applies to public and private businesses, and voluntary sector organisations.


NB: Whether wholly Welsh authorities are required to do so will be a matter for the Welsh Government and is yet to be determined. Relevant Scottish public authorities with 20 employees or more are already required to report on their gender pay gap.


Organisations employing more than 250 employees may need to review their current pay systems, other people policies and reporting processes to make sure they can best comply with the legislation.



Manchester
10 January 2018
09:30 - 12:30
Managing Discipline and Grievance

This half day event will help develop your knowledge and skills when managing or conducting employee discipline and grievance procedures.

Manchester
11 January 2018
09:30 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Manchester
12 January 2018
09:30 - 16:00
Practical skills for front line managers

This workshop provides a comprehensive overview of essential supervisory ‘people’ skills.  The workshop objectives are



Describe how the role of supervisor fits into an organisation

Identify the skills needed to effectively communicate with all staff

Explain how to lead and motivate your team with effect

State your role in managing disciplinary and grievance issues



The training style includes interactive practical  scenarios, group discussions, case studies and practical sessions




Manchester
16 January 2018
09:30 - 16:00
Managing an ageing workforce

This full day event will focus on the benefits and challenges of managing a multi-generational workforce. It will provide you with practical guidance on recruiting and retaining older workers, achieving a healthy work-life balance for employees, performance management, retirement and recognising the most common health concerns that can affect older workers.

Manchester
17 January 2018
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Manchester
18 January 2018
09:30 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Radisson Blu Hotel Liverpool
18 January 2018
09:30 - 12:30
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Manchester
19 January 2018
09:30 - 12:30
Gender Pay Reporting

The legislation on gender pay reporting takes effect in April 2017. It requires organisations with over 250 employees to measure and report on their gender pay gap and applies to public and private businesses, and voluntary sector organisations.


NB: Whether wholly Welsh authorities are required to do so will be a matter for the Welsh Government and is yet to be determined. Relevant Scottish public authorities with 20 employees or more are already required to report on their gender pay gap.


Organisations employing more than 250 employees may need to review their current pay systems, other people policies and reporting processes to make sure they can best comply with the legislation.



Manchester
23 January 2018
09:30 - 12:30
Managing absence at work

Learn practical management techniques to help improve attendance, and discover what the law says you can and cannot do when managing workplace absence.

Manchester
24 January 2018
09:30 - 16:00
Practical skills for front line managers

This workshop provides a comprehensive overview of essential supervisory ‘people’ skills.  The workshop objectives are



Describe how the role of supervisor fits into an organisation

Identify the skills needed to effectively communicate with all staff

Explain how to lead and motivate your team with effect

State your role in managing disciplinary and grievance issues



The training style includes interactive practical  scenarios, group discussions, case studies and practical sessions




Manchester
25 January 2018
09:30 - 12:30
Managing Discipline and Grievance

This half day event will help develop your knowledge and skills when managing or conducting employee discipline and grievance procedures.

Manchester
26 January 2018
09:30 - 12:30
Recruitment, Selection and Induction

A practical course that takes you through the legal and best practice elements of effective and fair recruitment. The training is based on Acas own non statutory guidance on recruitment and induction.

Manchester
30 January 2018
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.


Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.


Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Manchester
1 February 2018
09:30 - 12:30
Return to work interviews - How to get them right

Understand the skills required to conduct successful Return to Work interviews and be able to plan and carry them out.

Manchester
2 February 2018
09:30 - 16:00
Mental Health Awareness for Employers

This training session will raise your understanding of the issues to be considered when supporting an employee suffering mental ill-health at work.

Liverpool
6 February 2018
09:30 - 16:00
Having difficult conversations

This full day event will provide you with practical and effective techniques to confidently conduct, and manage difficult conversations with staff.

Manchester
7 February 2018
09:30 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Manchester
8 February 2018
09:30 - 12:30
Stress in the Workplace

Practical guidance to recognise, manage and minimise stress in your workplace. This training explains the key components of the HSE stress management standards.

Manchester
8 February 2018
09:30 - 16:30
CIWM Certificate in Internal Workplace Mediation

Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.

This is a five day event and will take place over two weeks; 8th - 9th February, and 14th, 15th and 16th February 2018.



Manchester