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All Acas events in the North West region

Click on an event for more information and to book places. 

24 February 2017
09:30 - 16:00 Full
Practical skills for front line managers

This workshop provides a comprehensive overview of essential supervisory ‘people’ skills.  The workshop objectives are







Describe how the role of supervisor fits into an organisation



Identify the skills needed to effectively communicate with all staff



Explain how to lead and motivate your team with effect



State your role in managing disciplinary and grievance issues







The training style includes interactive practical  scenarios, group discussions, case studies and practical sessions




This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Manchester
1 March 2017
10:00 - 16:00 Full
HR and Management Masterclass

 Acas  is joined by leading experts from academia and industry for a very special day of interactive masterclasses to help you with organisational challenges, improve your skills, network with other professionals and share information.




We'll be covering topics including Appraisals, Recruitment, Improving Productivity, Conflict Resolution, latest Employment Law changes, and TUPE.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

The Museum of Science & Industry Manchester
2 March 2017
09:30 - 12:30
Managing Discipline and Grievance

This course will help develop your knowledge and skills when managing or conducting employee discipline and or grievance procedures.

Manchester
3 March 2017
09:30 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.















A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.


Manchester
9 March 2017
09:30 - 16:00 Nearly Full
Recruitment, Selection and Retention

Gain the relevant expertise to recruit, select and retain the right people for your organisation. This event is nearly full

Manchester
10 March 2017
09:30 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.

The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Manchester
15 March 2017
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.
Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.

Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Manchester
15 March 2017
09:30 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.































A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.


Radisson Blu Hotel Liverpool
16 March 2017
09:30 - 16:00
Mental Health Awareness for Line Managers

Mental health issues cost the country around 4.5% of GDP and is thought to be behind about half of all long term absences. Millions of working days are lost to it each year, and yet it still remains a taboo area for discussion with many people.







Individual organisations will know they have issues they need to tackle, and rather like an iceberg they will also know there is probably far more below the surface to deal with.







Tackling these issues is vital in improving working lives for employees and a major factor in addressing productivity and business outcomes.







Line Managers and HR professionals are very much on the front line in seeking positive outcomes and in dealing with issues as they arise. To stand any chance of being successful they will need to be aware of mental health issues and how to create the environment in which to deal with them.


Manchester
16 March 2017
09:30 - 12:30
Stress in the Workplace

Practical guidance to recognise, manage and minimise stress in your workplace. This training explains the key components of the HSE stress management standards.

Liverpool
17 March 2017
09:30 - 12:30
Managing absence at work

Learn practical management techniques to help improve attendance, and discover what the law says you can and cannot do when managing workplace absence.

Manchester
17 March 2017
13:00 - 16:00
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Manchester
21 March 2017
09:30 - 16:00
Mock mediation

Witness how mediation works as our trainers lead you through the process in the form of an acted demonstration. Watching the story unfold stage by stage will allow delegates to see exactly what happens and provides the opportunity to pause for questions, explanations and discussion.

The course will also look at how mediation can be introduced into the workplace and the standards mediators need to achieve to deliver successful mediations.


Warrington
22 March 2017
09:30 - 12:30
Managing Discipline and Grievance

This course will help develop your knowledge and skills when managing or conducting employee discipline and or grievance procedures.

Manchester
23 March 2017
09:30 - 16:00
Practical skills for front line managers

This workshop provides a comprehensive overview of essential supervisory ‘people’ skills.  The workshop objectives are



Describe how the role of supervisor fits into an organisation

Identify the skills needed to effectively communicate with all staff

Explain how to lead and motivate your team with effect

State your role in managing disciplinary and grievance issues



The training style includes interactive practical  scenarios, group discussions, case studies and practical sessions




Manchester
24 March 2017
09:30 - 16:00
Having difficult conversations

This course provides you with practical and effective techniques to conduct and manage difficult conversations with staff.

Manchester
28 March 2017
09:30 - 16:00
Emotional Intelligence at work

Emotional intelligence is applicable to every human interaction in business.


A business in which the staff are emotionally intelligent is one which enables them to work together to maximum effectiveness.


This course will explore how emotional intelligence is defined, how to measure your own levels of emotional intelligence, recognise the benefits within the workplace and assist you in developing strategies to increase your emotional intelligence.



Manchester
29 March 2017
09:30 - 12:30
Gender Pay Reporting

New legislation on Gender Pay reporting is due to be introduced in late 2016 with the first measures taking effect from April 2017.


It will be soon be compulsory for organisations with over 250 employees to measure and report on their Gender Pay gap.


The new legislation will apply to public and private businesses and voluntary sector organisations. NB: Whether wholly Welsh authorities are required to do so will be a matter for the Welsh Government and is yet to be determined.


Organisations employing more than 250 employees may need to review their current pay systems, other people policies and reporting processes to make sure they can best comply with the new legislation.


 



Manchester
30 March 2017
09:30 - 12:30
Contracts of Employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Manchester
31 March 2017
09:30 - 16:00
Redundancy and Restructuring - Managing the change and understanding the options

This course will help you to find out all you need to know, about how to carry out redundancies in the most fair and efficient way possible.

Manchester
4 April 2017
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.
Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.

Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Manchester
5 April 2017
09:30 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.



A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.


Manchester
6 April 2017
09:30 - 12:30
Dress in the workplace, tattoos and piercings

What are you allowed to ask your employees to wear? And how far can you influence how they present themselves in the workplace and to your customers?


This can be a very tricky issue which has led many employers into high profile debates in the media spotlight.


In this half-day course, our experienced trainers will explain, in a practical and straightforward way, employer and employee rights, the benefits of having a dress code policy and how best to successfully implement one.





Manchester
7 April 2017
09:30 - 16:00
Redundancy and Restructuring - Managing the change and understanding the options

This course will help you to find out all you need to know, about how to carry out redundancies in the most fair and efficient way possible.

Liverpool
11 April 2017
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.

The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.

This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Manchester
12 April 2017
09:30 - 12:30
Gender Pay Reporting

New legislation on Gender Pay reporting is due to be introduced in late 2016 with the first measures taking effect from April 2017.


It will be soon be compulsory for organisations with over 250 employees to measure and report on their Gender Pay gap.


The new legislation will apply to public and private businesses and voluntary sector organisations. NB: Whether wholly Welsh authorities are required to do so will be a matter for the Welsh Government and is yet to be determined.


Organisations employing more than 250 employees may need to review their current pay systems, other people policies and reporting processes to make sure they can best comply with the new legislation.


 



Manchester
19 April 2017
09:30 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.



A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.


Manchester
20 April 2017
09:30 - 12:30
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Manchester
21 April 2017
09:30 - 12:30
Managing Discipline and Grievance

This course will help develop your knowledge and skills when managing or conducting employee discipline and or grievance procedures.

Liverpool
25 April 2017
09:30 - 12:30
Managing absence at work

Learn practical management techniques to help improve attendance, and discover what the law says you can and cannot do when managing workplace absence.

Manchester
26 April 2017
13:00 - 16:00
Managing Employee's Poor Performance

In a difficult economic environment it is important that businesses get the best from their staff.

This course will enable delegates to understand performance management at work and how to operate a policy successfully.



Manchester
27 April 2017
09:30 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Manchester
28 April 2017
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.
Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.

Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Liverpool
2 May 2017
09:30 - 12:30
Gender Pay Reporting

New legislation on Gender Pay reporting is due to be introduced in late 2016 with the first measures taking effect from April 2017.


It will be soon be compulsory for organisations with over 250 employees to measure and report on their Gender Pay gap.


The new legislation will apply to public and private businesses and voluntary sector organisations. NB: Whether wholly Welsh authorities are required to do so will be a matter for the Welsh Government and is yet to be determined.


Organisations employing more than 250 employees may need to review their current pay systems, other people policies and reporting processes to make sure they can best comply with the new legislation.


 



Manchester
3 May 2017
09:30 - 12:30
Return to work interviews - How to get them right

Understand the skills required to conduct successful Return to Work interviews and be able to plan and carry them out.

Manchester
4 May 2017
09:30 - 16:00
Having difficult conversations

This course provides you with practical and effective techniques to conduct and manage difficult conversations with staff.

Manchester
5 May 2017
09:30 - 12:30
Managing absence at work

Learn practical management techniques to help improve attendance, and discover what the law says you can and cannot do when managing workplace absence.

Liverpool
8 May 2017
09:30 - 14:30
Dealing with challenging behaviour at work

This event considers how and why some people exhibit challenging workplace behaviours, and explores strategies for the best way to handle these.



Psychologist Martin Smith, lecturer at Nottingham Trent University, will share his expertise, equipping delegates to feel more confident about what to do with colleagues who they find tricky to work with.

Claire Brook, Employment Law Partner at Aaron and Partners LLP, will share her experiences as an Employment Lawyer and particularly the Conduct vs Capability dilemma which many employers face when dealing with challenging behaviour.


Terry Duffy, an Acas Senior Adviser, will deliver best practice guidance for handling those “difficult conversations” using his own experiences as a workplace mediator to demonstrate learning.







The Museum of Science & Industry Manchester
9 May 2017
09:30 - 16:30
3 Day Workplace Mediator Training

3 Day Workplace Mediator Training; equipping people as mediators in their workplace.

Manchester
9 May 2017
09:30 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.



A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.


Manchester
11 May 2017
09:30 - 12:30
Working with Unconscious Bias

This course provides an introduction to Unconscious Bias, the effects it can have in the workplace and positive ways to overcome it.

Manchester
12 May 2017
09:30 - 16:00
Practical skills for front line managers

This workshop provides a comprehensive overview of essential supervisory ‘people’ skills.  The workshop objectives are



Describe how the role of supervisor fits into an organisation

Identify the skills needed to effectively communicate with all staff

Explain how to lead and motivate your team with effect

State your role in managing disciplinary and grievance issues



The training style includes interactive practical  scenarios, group discussions, case studies and practical sessions




Liverpool
16 May 2017
09:30 - 12:30
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Manchester
17 May 2017
09:30 - 16:00
7 ways to make your organisation more productive

This new event provides managers and team leaders with practical and effective techniques designed to help increase workplace productivity.  Delegates will be able to take learning back into their organisations and formulate effective plans to add value to the work of their people and teams.

Manchester
18 May 2017
09:30 - 16:00
Managing Long Term Absence

Equip yourself with the knowledge and skills to effectively handle long term staff absences.

Manchester
19 May 2017
09:30 - 16:00
Recruitment, Selection and Retention

Gain the relevant expertise to recruit, select and retain the right people for your organisation.

Liverpool
24 May 2017
09:30 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Manchester
25 May 2017
09:30 - 16:00
Practical skills for front line managers

This workshop provides a comprehensive overview of essential supervisory ‘people’ skills.  The workshop objectives are



Describe how the role of supervisor fits into an organisation

Identify the skills needed to effectively communicate with all staff

Explain how to lead and motivate your team with effect

State your role in managing disciplinary and grievance issues



The training style includes interactive practical  scenarios, group discussions, case studies and practical sessions




Manchester
31 May 2017
09:30 - 16:00
Mental Health Awareness for Employers

This training session will raise your understanding of the issues to be considered when supporting an employee suffering mental ill-health at work.

Manchester
1 June 2017
09:30 - 16:00
Practical skills for front line managers

This workshop provides a comprehensive overview of essential supervisory ‘people’ skills.  The workshop objectives are



Describe how the role of supervisor fits into an organisation

Identify the skills needed to effectively communicate with all staff

Explain how to lead and motivate your team with effect

State your role in managing disciplinary and grievance issues



The training style includes interactive practical  scenarios, group discussions, case studies and practical sessions




Manchester
2 June 2017
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.

The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.

This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Liverpool
6 June 2017
09:30 - 12:30
Contracts of Employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Manchester
7 June 2017
09:30 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



The Tickled Trout Preston
7 June 2017
09:30 - 12:30
Managing Young Workers - how to recruit, retain and support younger people in workplaces

Join us as we look at issues affecting younger people in workplaces.

This course will explore the range of issues younger workers face when entering employment and provide you with information to manage the process effectively.

Delegates will gain the knowledge they need to understand the law around younger workers and the challenges they face in their new world of work.  We will look at the different ways you can employ younger people and the policies and procedures you can develop to help manage the transition of younger workers from education to employment.


Manchester
8 June 2017
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.
Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.

Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Manchester
9 June 2017
09:30 - 16:00
Having difficult conversations

This course provides you with practical and effective techniques to conduct and manage difficult conversations with staff.

Manchester
13 June 2017
09:30 - 12:30
Managing Discipline and Grievance

This course will help develop your knowledge and skills when managing or conducting employee discipline and or grievance procedures.

Manchester
14 June 2017
09:30 - 16:00
Redundancy and Restructuring - Managing the change and understanding the options

This course will help you to find out all you need to know, about how to carry out redundancies in the most fair and efficient way possible.

Manchester
15 June 2017
09:30 - 16:00
Recruitment, Selection and Retention

Gain the relevant expertise to recruit, select and retain the right people for your organisation.

Manchester
22 June 2017
09:30 - 16:00
Understanding TUPE: A practical guide to business transfers and outsourcing

This full day course is a practical guide to TUPE which will equip delegates with the means to identify TUPE transfers to understand the implications of a TUPE transfer and how to handle TUPE transfers in practice including practical sessions on due diligence, warranties and indemnities and information to and consultation with employee representatives.


The event will be delivered in conjunction with Dr John McMullen, partner at Wrigleys Solicitors LLP and Visiting Professor of Law at Durham University. John is one of the best known employment lawyers in the UK and he is regarded as the country’s leading expert on TUPE and is author of the leading textbook, Business Transfers and Employee Rights.



Warrington
23 June 2017
09:30 - 12:30
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Liverpool
26 June 2017
09:30 - 16:30
CIWM Certificate in Internal Workplace Mediation

Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.


 This training course runs over 5 days in one week



Manchester
4 July 2017
09:30 - 12:30
Managing absence at work

Learn practical management techniques to help improve attendance, and discover what the law says you can and cannot do when managing workplace absence.

Manchester
5 July 2017
09:30 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.



A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.


Manchester
12 July 2017
09:30 - 16:00
Practical skills for front line managers

This workshop provides a comprehensive overview of essential supervisory ‘people’ skills.  The workshop objectives are



Describe how the role of supervisor fits into an organisation

Identify the skills needed to effectively communicate with all staff

Explain how to lead and motivate your team with effect

State your role in managing disciplinary and grievance issues



The training style includes interactive practical  scenarios, group discussions, case studies and practical sessions




Manchester
14 July 2017
09:30 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Liverpool
18 July 2017
09:30 - 16:00
Recruitment, Selection and Retention

Gain the relevant expertise to recruit, select and retain the right people for your organisation.

Manchester
21 July 2017
09:30 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Liverpool
25 July 2017
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.
Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.

Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Manchester
26 July 2017
09:30 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.



A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.


Manchester
28 July 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Liverpool