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14 May 2024
09:30 - 16:30
Full
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Certificate in internal workplace mediation (CIWM)
This course provides training and accreditation for you to:
- Become an internal mediator in your workplace
- Gain accreditation if you are already a workplace mediator
- Develop better conflict management and interpersonal skills for day to day relationship management
The course consists of 5 units and will take place over 5 days.
The training runs from 09:30 - 16:30 each day and the dates are:
- Week One: 14th, 15th & 16th May 2024
- Week Two: 21st & 22nd May 2024
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.
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Manchester
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4 June 2024
09:30 - 16:00
Nearly Full
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Conducting investigations
How to conduct a fair internal investigation, from gathering the evidence to presenting the findings
Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision. It is important that they are conducted fairly.
Employers may be held liable if a poor investigation leads to a decision that results in an employment tribunal claim.
This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.
This event is nearly full
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Manchester
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13 June 2024
09:30 - 16:00
Full
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Managing discipline and grievance
The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.
This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.
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Manchester
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4 July 2024
09:30 - 16:00
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HR for beginners
An introduction to the basics of employing people, from recruitment to the end of employment
Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.
This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.
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Manchester
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16 July 2024
09:30 - 16:30
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Certificate in internal workplace mediation (CIWM)
This course provides training and accreditation for you to:
- Become an internal mediator in your workplace
- Gain accreditation if you are already a workplace mediator
- Develop better conflict management and interpersonal skills for day to day relationship management
The course consists of 5 units and will take place over 5 days.
The training runs from 09:30 - 16:30 each day and the dates are:
- Week One: 16th, 17th & 18th July 2024
- Week Two: 23rd & 24th July 2024
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Manchester
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25 July 2024
09:30 - 16:00
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Managing discipline and grievance
The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.
This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.
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Manchester
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28 August 2024
09:30 - 16:00
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Management training for new managers
It can be tough moving into management for the first time. This event will help prepare you for your new role.
You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.
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Manchester
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18 September 2024
09:30 - 16:00
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Conducting investigations
How to conduct a fair internal investigation, from gathering the evidence to presenting the findings
Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision. It is important that they are conducted fairly.
Employers may be held liable if a poor investigation leads to a decision that results in an employment tribunal claim.
This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.
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Manchester
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19 September 2024
09:30 - 16:00
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Management training for developing managers
This event will focus on the key skills needed to be an effective manager.
Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.
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Manchester
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19 September 2024
09:30 - 16:00
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Having difficult conversations
Practical guidance, with role play activities, on how to handle difficult conversations with employees
One of the most challenging parts of managing performance is initiating conversations around sensitive topics. Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.
Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.
This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff.
You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.
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Manchester
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25 September 2024
09:30 - 16:30
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Certificate in internal workplace mediation (CIWM)
This course provides training and accreditation for you to:
- Become an internal mediator in your workplace
- Gain accreditation if you are already a workplace mediator
- Develop better conflict management and interpersonal skills for day to day relationship management
The course consists of 5 units and will take place over 5 days.
The training runs from 09:30 - 16:30 each day and the dates are:
- Week One: 25th & 26th September 2024
- Week Two: 2nd, 3rd & 4th October 2024
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Manchester
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