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Acas events on -- All Topics -- in the Wales region

Click on an event for more information and to book places. 

27 August 2019
10:00 - 16:00
Essential skills for line managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Swansea
29 August 2019
09:30 - 13:00
Stress in the workplace

Practical guidance that will help you understand the causes and recognise the signs of work related stress, allowing you to improve the resilience of your employees and minimise the impact of stress in your workplace.

Merthyr Tydfil
2 September 2019
09:30 - 16:00 Nearly Full
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)

In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.



NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.
This event is nearly full

Swansea
3 September 2019
09:30 - 13:00
Mental health in the workplace: good practice and the law

Managing mental health in the workplace can be complex.



This half day event has been designed to help you understand the basics of mental health in the workplace and what your organisation can do to meet both its legal obligations and demonstrate best practice.


Carmarthen
4 September 2019
09:30 - 13:00
Managing discipline and grievance (half day)

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.



This half day event will provide you with an essential overview of the skills and knowledge needed to manage and conduct employee discipline and grievance procedures.


Cardiff
5 September 2019
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.



This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.


Ewloe
5 September 2019
10:00 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Pontypridd
6 September 2019
10:00 - 16:00
Redundancy and restructuring - managing the change and understanding the options

Making staff redundant is a difficult but sometimes necessary decision.

This full day event will help you discover all you need to know, about how to carry out redundancies in the most fair and efficient way. It focuses on the legal and practical aspects of managing redundancies with an overview of restructuring.



Cardiff
9 September 2019
10:00 - 16:00
Essential skills for line managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Newport
10 September 2019
09:30 - 13:00
Employment law update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

This event will bring you up to date on recent changes in legislation and highlight what’s planned for the future; a key consideration for business planning.

Our experienced trainers will explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Aberystwyth
13 September 2019
09:30 - 13:00
Mental health in the workplace: good practice and the law

Managing mental health in the workplace can be complex.



This half day event has been designed to help you understand the basics of mental health in the workplace and what your organisation can do to meet both its legal obligations and demonstrate best practice.


Ewloe
17 September 2019
09:30 - 13:00
Employment law update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

This event will bring you up to date on recent changes in legislation and highlight what’s planned for the future; a key consideration for business planning.

Our experienced trainers will explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Wrexham
18 September 2019
09:30 - 13:00
Dress in the workplace, tattoos and piercings

What are you allowed to ask your employees to wear? And how far can you influence how they present themselves in the workplace and to your customers?


This can be a very tricky issue which has led many employers into high profile debates in the media spotlight.


In this half-day course, our experienced trainers will explain, in a practical and straightforward way, employer and employee rights, the benefits of having a dress code policy and what to consider when developing one.



Bridgend
19 September 2019
09:30 - 13:00
Flexible working - how to handle requests

Every employee has the statutory right to ask to work flexibly after 26 weeks employment service and employers must have a sound business reason for rejecting any request.



This event will look at the many different types of flexible working and the relevant law. We will also take you through the Acas code of practice on flexible working, as well as give you practical advice on handling requests.


Pontypridd
19 September 2019
09:30 - 13:00
Agency Workers - What employers need to know

The use of agency workers is becoming an increasingly popular way for organisations to manage fluctuating business demands.



This event looks at the benefits agency workers can bring to organisations, with a focus on the legislation surrounding agency worker rights and the legal obligations for employers when hiring agency staff.


Mold
20 September 2019
09:30 - 13:00
Stress in the workplace

Practical guidance that will help you understand the causes and recognise the signs of work related stress, allowing you to improve the resilience of your employees and minimise the impact of stress in your workplace.

Newport
23 September 2019
09:30 - 13:00
Understanding maternity, paternity and adoption Rights

This half day event will provide you with a comprehensive overview of everything you need to know about maternity, paternity and adoption rights. Including, the current legislation, protection for employees, health and safety responsibilities and leave entitlements

Chepstow
23 September 2019
10:00 - 16:00
Conducting investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Wrexham
24 September 2019
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)

In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.



NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.


Cardiff
24 September 2019
09:30 - 13:00
Equality, diversity and inclusion: the essentials

Equality, diversity and inclusion form a vital part of any successful organisation. Getting it wrong can have costly implications in terms of employment tribunal cases and reputational damage.



This half day event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.


Cardiff
24 September 2019
09:30 - 13:00
Sexual harassment in the workplace

Your workplace should be somewhere your staff feel valued, safe and treated with dignity and respect. However, recent statistics and media coverage report sexual harassment in the workplace is a widespread problem.



This event has been designed to help you engage with your workforce and raise awareness of the issue. It will also provide you with the necessary skills to address a situation should one arise.


Mold
25 September 2019
09:30 - 13:00
Flexible working - how to handle requests

Every employee has the statutory right to ask to work flexibly after 26 weeks employment service and employers must have a sound business reason for rejecting any request.



This event will look at the many different types of flexible working and the relevant law. We will also take you through the Acas code of practice on flexible working, as well as give you practical advice on handling requests.


Wrexham
26 September 2019
09:30 - 13:00
Sexual harassment in the workplace

Your workplace should be somewhere your staff feel valued, safe and treated with dignity and respect. However, recent statistics and media coverage report sexual harassment in the workplace is a widespread problem.



This event has been designed to help you engage with your workforce and raise awareness of the issue. It will also provide you with the necessary skills to address a situation should one arise.


Merthyr Tydfil
27 September 2019
09:30 - 13:00
Employment law update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

This event will bring you up to date on recent changes in legislation and highlight what’s planned for the future; a key consideration for business planning.

Our experienced trainers will explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Chepstow
27 September 2019
09:30 - 13:00
Contracts of employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Rossett
27 September 2019
09:30 - 16:00
Appraisals and performance management skills for line managers

In a difficult economic environment it is important that businesses get the best from their staff. This course will enable delegates to understand performance management at work and how to operate a policy successfully.

Cardiff
30 September 2019
09:30 - 13:00
Sexual harassment in the workplace

Your workplace should be somewhere your staff feel valued, safe and treated with dignity and respect. However, recent statistics and media coverage report sexual harassment in the workplace is a widespread problem.



This event has been designed to help you engage with your workforce and raise awareness of the issue. It will also provide you with the necessary skills to address a situation should one arise.


Swansea
30 September 2019
09:30 - 13:00
Stress in the workplace

Practical guidance that will help you understand the causes and recognise the signs of work related stress, allowing you to improve the resilience of your employees and minimise the impact of stress in your workplace.

Pontypridd
1 October 2019
09:30 - 13:00
Managing discipline and grievance (half day)

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.



This half day event will provide you with an essential overview of the skills and knowledge needed to manage and conduct employee discipline and grievance procedures.


Swansea
1 October 2019
10:00 - 16:00
Recruitment, Selection and Retention

Gain the relevant expertise to recruit, select and retain the right people for your organisation.

Ewloe
2 October 2019
10:00 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Llanelli
3 October 2019
10:00 - 16:00
Conducting investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newport
3 October 2019
10:00 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Merthyr Tydfil
4 October 2019
09:30 - 13:00
Equality, diversity and inclusion: the essentials

Equality, diversity and inclusion form a vital part of any successful organisation. Getting it wrong can have costly implications in terms of employment tribunal cases and reputational damage.



This half day event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.


Mold
7 October 2019
09:30 - 13:00
Contracts of employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Pontypridd
7 October 2019
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Cardiff
8 October 2019
09:30 - 13:00
Employment law update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

This event will bring you up to date on recent changes in legislation and highlight what’s planned for the future; a key consideration for business planning.

Our experienced trainers will explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Newport
8 October 2019
09:30 - 13:00
Employment law update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

This event will bring you up to date on recent changes in legislation and highlight what’s planned for the future; a key consideration for business planning.

Our experienced trainers will explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Swansea
8 October 2019
09:30 - 13:00
Stress in the workplace

Practical guidance that will help you understand the causes and recognise the signs of work related stress, allowing you to improve the resilience of your employees and minimise the impact of stress in your workplace.

Wrexham
9 October 2019
10:00 - 16:00
Mental health in the workplace: skills for managers

According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.



This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.


Cardiff
10 October 2019
09:30 - 13:00
Employment law update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

This event will bring you up to date on recent changes in legislation and highlight what’s planned for the future; a key consideration for business planning.

Our experienced trainers will explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Merthyr Tydfil
10 October 2019
09:30 - 13:00
Drugs and alcohol in the workplace

Employees who abuse alcohol and drugs (including illegal drugs, prescription drugs, and over-the-counter drugs) can pose significant and wide-ranging problems for their employers and fellow employees.


This event highlights the actions employers can take to manage workplace drug and alcohol issues confidently and effectively.



Wrexham
11 October 2019
10:00 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Pontypridd
14 October 2019
09:30 - 13:00
Dress in the workplace, tattoos and piercings

What are you allowed to ask your employees to wear? And how far can you influence how they present themselves in the workplace and to your customers?


This can be a very tricky issue which has led many employers into high profile debates in the media spotlight.


In this half-day course, our experienced trainers will explain, in a practical and straightforward way, employer and employee rights, the benefits of having a dress code policy and what to consider when developing one.



Cardiff
15 October 2019
10:00 - 16:00
Performance management - how to get it right

In a challenging economic environment, it is even more important for businesses to get the most from their staff.



We focus on the essentials of performance management and equip you with the skills and knowledge to implement a fair and successful performance management system in your workplace.


Ewloe
15 October 2019
10:00 - 16:00
Human resource management for beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Wrexham
17 October 2019
09:30 - 13:00
Managing discipline and grievance (half day)

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.



This half day event will provide you with an essential overview of the skills and knowledge needed to manage and conduct employee discipline and grievance procedures.


Mold
17 October 2019
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.



This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.


Cardiff
18 October 2019
10:00 - 16:00
Managing an ageing workforce

This full day event will focus on the benefits and challenges of managing a multi-generational workforce. It will provide you with practical guidance on recruiting and retaining older workers, achieving a healthy work-life balance for employees, performance management, retirement and recognising the most common health concerns that can affect older workers.

Llanelli
21 October 2019
09:30 - 13:00 Nearly Full
Employment law update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

This event will bring you up to date on recent changes in legislation and highlight what’s planned for the future; a key consideration for business planning.

Our experienced trainers will explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.

This event is nearly full

Llandudno
21 October 2019
09:30 - 13:00
Managing discipline and grievance (half day)

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.



This half day event will provide you with an essential overview of the skills and knowledge needed to manage and conduct employee discipline and grievance procedures.


Bridgend
23 October 2019
09:30 - 13:00
Sexual harassment in the workplace

Your workplace should be somewhere your staff feel valued, safe and treated with dignity and respect. However, recent statistics and media coverage report sexual harassment in the workplace is a widespread problem.



This event has been designed to help you engage with your workforce and raise awareness of the issue. It will also provide you with the necessary skills to address a situation should one arise.


Pontypridd
23 October 2019
10:00 - 16:00
Redundancy and restructuring - managing the change and understanding the options

Making staff redundant is a difficult but sometimes necessary decision.

This full day event will help you discover all you need to know, about how to carry out redundancies in the most fair and efficient way. It focuses on the legal and practical aspects of managing redundancies with an overview of restructuring.



Mold
24 October 2019
09:30 - 13:00
Agency Workers - What employers need to know

The use of agency workers is becoming an increasingly popular way for organisations to manage fluctuating business demands.



This event looks at the benefits agency workers can bring to organisations, with a focus on the legislation surrounding agency worker rights and the legal obligations for employers when hiring agency staff.


Newport
25 October 2019
10:00 - 16:00
Mediation skills for managers

A practical course to provide the skills and information for managers to operate effectively within your organisation.

Cardiff
28 October 2019
10:00 - 16:00
Human resource management for beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Llanelli
29 October 2019
09:30 - 13:00
Employment law update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

This event will bring you up to date on recent changes in legislation and highlight what’s planned for the future; a key consideration for business planning.

Our experienced trainers will explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Cardiff
29 October 2019
10:00 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Llandudno
4 November 2019
10:00 - 16:00
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Cardiff
4 November 2019
10:00 - 16:00
Anti-bullying and harassment adviser training

Bullying and harassment in the workplace can be highly damaging to individuals, teams and whole organisations.



This full day event will equip delegates with the relevant skills, techniques and knowledge to become an Anti-Bullying and Harassment Adviser (ABHA) or equivalent within their own organisations.

 


Ewloe
4 November 2019
10:00 - 16:00
Anti-bullying and harassment Adviser training

Bullying and harassment in the workplace can be highly damaging to individuals, teams and whole organisations.



This full day event will equip delegates with the relevant skills, techniques and knowledge to become an Anti-Bullying and Harassment Adviser (ABHA) or equivalent within their own organisations.

 


Swansea
5 November 2019
09:30 - 13:00
Contracts of employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Cardiff
6 November 2019
09:30 - 13:00
Agency workers - what employers need to know

The use of agency workers is becoming an increasingly popular way for organisations to manage fluctuating business demands.



This event looks at the benefits agency workers can bring to organisations, with a focus on the legislation surrounding agency worker rights and the legal obligations for employers when hiring agency staff.


Llanelli
6 November 2019
09:30 - 13:00
Understanding maternity, paternity and adoption Rights

This half day event will provide you with a comprehensive overview of everything you need to know about maternity, paternity and adoption rights. Including, the current legislation, protection for employees, health and safety responsibilities and leave entitlements

Pontypridd
7 November 2019
09:30 - 13:00
Managing younger workers and apprentices

There are many benefits to employing younger workers. Getting younger workers trained and prepared for the full demands of the workplace is important for many organisations.



This event explores the range of issues younger workers can face when entering employment and will provide you with the knowledge and confidence to effectively manage your next generation of workers.


Wrexham
7 November 2019
09:30 - 13:00
Drugs and alcohol in the workplace

Employees who abuse alcohol and drugs (including illegal drugs, prescription drugs, and over-the-counter drugs) can pose significant and wide-ranging problems for their employers and fellow employees.


This event highlights the actions employers can take to manage workplace drug and alcohol issues confidently and effectively.



Newport
7 November 2019
10:00 - 16:00
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Wrexham
8 November 2019
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.



This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.


Newport
8 November 2019
10:00 - 16:00
Employment Tribunals: An Insider's Guide

The prospect of facing an employment tribunal can be daunting to say the least. Join Acas, Regional Tribunal Judge Barry Clarke, along with Aaron and Partners Solicitors for this interactive, informative and myth busting event. We will share our knowledge and tips, enabling you to prepare with confidence, as well as provide you with the experience of a full mock tribunal hearing.

Ewloe
11 November 2019
09:30 - 13:00
Managing absence at work

Recent evidence suggests that the average level of employee absence is 6.3 days per year, per employee.



This half day event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.


Swansea
11 November 2019
10:00 - 16:00
The Acas framework for effective leadership

Good leadership is essential to successfully manage an efficient and productive workplace.



This in-depth event will introduce delegates to the Acas framework for effective leadership and demonstrate how it can be applied in practice. It will consider the business advantages of good leadership and provide delegates with the opportunity to identify and build on their own leadership styles.


The event is open to all levels of management.



Cardiff
13 November 2019
10:00 - 16:00
Management skills workshop

A practical workshop for those new to managing staff, providing you with the skills, knowledge and confidence to become a successful manager. This course can also act as a useful refresher for more experienced managers.

Pontypridd
13 November 2019
10:00 - 16:00
Performance management - how to get it right

In a challenging economic environment, it is even more important for businesses to get the most from their staff.



We focus on the essentials of performance management and equip you with the skills and knowledge to implement a fair and successful performance management system in your workplace.


Llanelli
14 November 2019
09:30 - 13:00
Drugs and alcohol in the workplace

Employees who abuse alcohol and drugs (including illegal drugs, prescription drugs, and over-the-counter drugs) can pose significant and wide-ranging problems for their employers and fellow employees.


This event highlights the actions employers can take to manage workplace drug and alcohol issues confidently and effectively.



Mold
15 November 2019
09:30 - 13:00
Equality, diversity and inclusion: the essentials

Equality, diversity and inclusion form a vital part of any successful organisation. Getting it wrong can have costly implications in terms of employment tribunal cases and reputational damage.



This half day event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.


Swansea
18 November 2019
10:00 - 16:00
Managing discipline and grievance (full day)

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.


Cardiff
19 November 2019
10:00 - 16:00
Human resource management for beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Cardiff
19 November 2019
10:00 - 16:00
3 day workplace mediator training

This three day event provides you with mediation skills and techniques to effectively handle workplace relationship conflict.


The course will be run over the following days:


Tuesday 19th, Wednesday 20th and Thursday 21st November 2019.



Wrexham
20 November 2019
09:30 - 13:00
Mental health in the workplace: good practice and the law

Managing mental health in the workplace can be complex.



This half day event has been designed to help you understand the basics of mental health in the workplace and what your organisation can do to meet both its legal obligations and demonstrate best practice.


Cardiff
20 November 2019
10:00 - 16:00
The Acas framework for effective leadership

Good leadership is essential to successfully manage an efficient and productive workplace.



This in-depth event will introduce delegates to the new Acas framework for effective leadership and demonstrate how it can be applied in practice. It will consider the business advantages of good leadership and provide delegates with the opportunity to identify and build on their own leadership styles.


Newport
21 November 2019
09:30 - 13:00
Dress in the workplace, tattoos and piercings

What are you allowed to ask your employees to wear? And how far can you influence how they present themselves in the workplace and to your customers?


This can be a very tricky issue which has led many employers into high profile debates in the media spotlight.


In this half-day course, our experienced trainers will explain, in a practical and straightforward way, employer and employee rights, the benefits of having a dress code policy and what to consider when developing one.



Swansea
21 November 2019
10:00 - 16:00
Management skills workshop

A practical workshop for those new to managing staff, providing you with the skills, knowledge and confidence to become a successful manager. This course can also act as a useful refresher for more experienced managers.

Ewloe
22 November 2019
10:00 - 16:00
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Newport
25 November 2019
09:30 - 13:00
Managing younger workers and apprentices

There are many benefits to employing younger workers. Getting younger workers trained and prepared for the full demands of the workplace is important for many organisations.



This event explores the range of issues younger workers can face when entering employment and will provide you with the knowledge and confidence to effectively manage your next generation of workers.


Newport
25 November 2019
09:30 - 13:00
Stress in the workplace

Practical guidance that will help you understand the causes and recognise the signs of work related stress, allowing you to improve the resilience of your employees and minimise the impact of stress in your workplace.

Swansea
25 November 2019
10:00 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Cardiff
26 November 2019
10:00 - 16:00
The Acas framework for effective leadership

Good leadership is essential to successfully manage an efficient and productive workplace.



This in-depth event will introduce delegates to the Acas framework for effective leadership and demonstrate how it can be applied in practice. It will consider the business advantages of good leadership and provide delegates with the opportunity to identify and build on their own leadership styles.


The event is open to all levels of management.



Wrexham
27 November 2019
09:30 - 13:00
Employment law update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

This event will bring you up to date on recent changes in legislation and highlight what’s planned for the future; a key consideration for business planning.

Our experienced trainers will explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Ewloe
27 November 2019
09:30 - 13:00
Agency workers - what employers need to know

The use of agency workers is becoming an increasingly popular way for organisations to manage fluctuating business demands.



This event looks at the benefits agency workers can bring to organisations, with a focus on the legislation surrounding agency worker rights and the legal obligations for employers when hiring agency staff.


Cardiff
28 November 2019
09:30 - 13:00
Employment law update

The legal landscape and how it affects your business, or workplace, is constantly evolving.



This event will bring you up to date on recent changes in legislation and highlight what’s planned for the future; a key consideration for business planning.


Our experienced trainers will explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Brecon
28 November 2019
10:00 - 16:00
Essential skills for line managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Pembrokeshire
28 November 2019
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Chepstow
29 November 2019
10:00 - 16:00
HR and management masterclass 2019

Join Acas Wales and leading experts for a very special day of interactive masterclasses. This event has been designed to help you enhance your management skills and to enable you to address your organisational challenges for the year ahead.

Mold
29 November 2019
10:00 - 16:00
Simplifying TUPE in a day: understand the rules and avoid the pitfalls

Join Acas and a lead expert from Darwin Gray Solicitors as we demystify TUPE; one of the most complex areas of employment legislation.


We will focus on the law surrounding TUPE, employer responsibilities and the impact on employees, along with practical advice on how TUPE can be best handled and communicated.



Cardiff
2 December 2019
10:00 - 16:00
Performance management - how to get it right

In a challenging economic environment, it is even more important for businesses to get the most from their staff.



We focus on the essentials of performance management and equip you with the skills and knowledge to implement a fair and successful performance management system in your workplace.


Cardiff
2 December 2019
10:00 - 16:00
Human resource management for beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Newport
3 December 2019
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Ewloe
4 December 2019
09:30 - 13:00
Gender identity in the workplace

Employers have made great strides in creating inclusive workplaces. However, many still have little or no experience of trans, non-binary and intersex employees, causing individuals distinct challenges.



This event will explore the key areas of legislation and good practice surrounding how employers can better support trans, non-binary and intersex employees.


Rhyl
4 December 2019
09:30 - 13:00
Contracts of employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Mold
4 December 2019
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.



This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.


Pontypridd
5 December 2019
09:30 - 13:00
Managing younger workers and apprentices

There are many benefits to employing younger workers. Getting younger workers trained and prepared for the full demands of the workplace is important for many organisations.



This event explores the range of issues younger workers can face when entering employment and will provide you with the knowledge and confidence to effectively manage your next generation of workers.


Swansea
6 December 2019
09:30 - 13:00
Managing diversity in the workplace

A diverse workforce contributes to growth and productivity, and equality and diversity policies help ensure that organisations employ and retain the very best people for the job.


In this session we look at some of the often complex workplace issues that employers may face when managing a diverse workforce. We will examine common instances of discrimination, help clarify where risks may lie for an employer and show delegates how to manage these situations more effectively.



Cardiff
9 December 2019
09:30 - 13:00
Mental health in the workplace: good practice and the law

Managing mental health in the workplace can be complex.



This half day event has been designed to help you understand the basics of mental health in the workplace and what your organisation can do to meet both its legal obligations and demonstrate best practice.


Swansea
10 December 2019
09:30 - 13:00
Managing discipline and grievance (full day)

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.


This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.



Llanelli
10 December 2019
10:00 - 16:00
Simplifying TUPE in a day: understand the rules and avoid the pitfalls

Join Acas and a lead expert from Darwin Gray Solicitors as we demystify TUPE; one of the most complex areas of employment legislation.


We will focus on the law surrounding TUPE, employer responsibilities and the impact on employees, along with practical advice on how TUPE can be best handled and communicated.



Ewloe
11 December 2019
09:30 - 13:00
Contracts of employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Llanelli
12 December 2019
10:00 - 16:00
Essential skills for line managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Wrexham
16 December 2019
10:00 - 16:00
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Swansea
16 December 2019
10:00 - 16:00
Managing an ageing workforce

This full day event will focus on the benefits and challenges of managing a multi-generational workforce. It will provide you with practical guidance on recruiting and retaining older workers, achieving a healthy work-life balance for employees, performance management, retirement and recognising the most common health concerns that can affect older workers.

Pembrokeshire
17 December 2019
09:30 - 13:00
Dress in the workplace, tattoos and piercings

What are you allowed to ask your employees to wear? And how far can you influence how they present themselves in the workplace and to your customers?


This can be a very tricky issue which has led many employers into high profile debates in the media spotlight.


In this half-day course, our experienced trainers will explain, in a practical and straightforward way, employer and employee rights, the benefits of having a dress code policy and what to consider when developing one.



Newport
17 December 2019
10:00 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Mold
18 December 2019
10:00 - 16:00
Mediation skills for managers

A practical course to provide the skills and information for managers to operate effectively within your organisation.

Swansea
18 December 2019
10:00 - 16:00
Human resource management for beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Mold
19 December 2019
10:00 - 16:00
Performance management - how to get it right

In a challenging economic environment, it is even more important for businesses to get the most from their staff.



We focus on the essentials of performance management and equip you with the skills and knowledge to implement a fair and successful performance management system in your workplace.


Port Talbot
3 January 2020
09:30 - 13:00
Managing discipline and grievance (half day)

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.



This half day event will provide you with an essential overview of the skills and knowledge needed to manage and conduct employee discipline and grievance procedures.


Wrexham
7 January 2020
09:30 - 16:00
CIWM Certificate in Internal Workplace Mediation

Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.

This is a five day course which runs across two weeks. The dates are:
Week one: Tuesday 7th and Wednesday 8th January 2020
Week two: Monday 13th, Tuesday 14th and Wednesday 15th January 2020


Ewloe
9 January 2020
09:30 - 13:00
Menopause and the workplace

Menopause is a natural phase in every woman’s life, however there is still a stigma attached to it.

With menopausal women now the fastest growing demographic in the workplace, it’s more important than ever for employers to have a good understanding of the menopause and how they can support colleagues through the transition.

This event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.


Chepstow
10 January 2020
09:30 - 13:00
Agency workers - what employers need to know

The use of agency workers is becoming an increasingly popular way for organisations to manage fluctuating business demands.



This event looks at the benefits agency workers can bring to organisations, with a focus on the legislation surrounding agency worker rights and the legal obligations for employers when hiring agency staff.


Wrexham
10 January 2020
10:00 - 16:00
Change management

This full day event takes an in-depth look at the effects that change can have on an organisation and its employees. We will look at best practice for planning and implementing change, the importance of leadership and staff consultation, as well as the legal aspects of change management.

Newport
13 January 2020
09:30 - 13:00
Gender identity in the workplace

Employers have made great strides in creating inclusive workplaces. However, many still have little or no experience of trans, non-binary and intersex employees, causing individuals distinct challenges.



This event will explore the key areas of legislation and good practice surrounding how employers can better support trans, non-binary and intersex employees.


Cardiff
15 January 2020
10:00 - 16:00
Conducting investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Swansea
16 January 2020
09:30 - 13:00
Equality, diversity and inclusion: the essentials

Equality, diversity and inclusion form a vital part of any successful organisation. Getting it wrong can have costly implications in terms of employment tribunal cases and reputational damage.



This half day event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.


Llanelli
16 January 2020
10:00 - 16:00
Redundancy and restructuring - managing the change and understanding the options

Making staff redundant is a difficult but sometimes necessary decision.

This full day event will help you discover all you need to know, about how to carry out redundancies in the most fair and efficient way. It focuses on the legal and practical aspects of managing redundancies with an overview of restructuring.



Swansea
17 January 2020
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Pontypridd
20 January 2020
09:30 - 13:00
Flexible working - how to handle requests

Every employee has the statutory right to ask to work flexibly after 26 weeks employment service and employers must have a sound business reason for rejecting any request.



This event will look at the many different types of flexible working and the relevant law. We will also take you through the Acas code of practice on flexible working, as well as give you practical advice on handling requests.


Cardiff
21 January 2020
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.



This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.


Swansea
22 January 2020
10:00 - 16:00
Anti-bullying and harassment adviser training

Bullying and harassment in the workplace can be highly damaging to individuals, teams and whole organisations.



This full day event will equip delegates with the relevant skills, techniques and knowledge to become an Anti-Bullying and Harassment Adviser (ABHA) or equivalent within their own organisations.

 


Pontypridd
23 January 2020
09:30 - 13:00
Menopause and the workplace

Menopause is a natural phase in every woman’s life, however there is still a stigma attached to it.

With menopausal women now the fastest growing demographic in the workplace, it’s more important than ever for employers to have a good understanding of the menopause and how they can support colleagues through the transition.

This event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.


Wrexham
23 January 2020
09:30 - 13:00
Contracts of Employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Merthyr Tydfil
24 January 2020
09:30 - 13:00
Understanding maternity, paternity and adoption Rights

This half day event will provide you with a comprehensive overview of everything you need to know about maternity, paternity and adoption rights. Including, the current legislation, protection for employees, health and safety responsibilities and leave entitlements

Ewloe
24 January 2020
10:00 - 16:00
Simplifying TUPE in a day: understand the rules and avoid the pitfalls

Join Acas and a lead expert from Darwin Gray Solicitors as we demystify TUPE; one of the most complex areas of employment legislation.


We will focus on the law surrounding TUPE, employer responsibilities and the impact on employees, along with practical advice on how TUPE can be best handled and communicated.



Newport
24 January 2020
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Swansea
27 January 2020
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.



In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.


Cardiff
27 January 2020
09:30 - 13:00
Dress in the workplace, tattoos and piercings

What are you allowed to ask your employees to wear? And how far can you influence how they present themselves in the workplace and to your customers?


This can be a very tricky issue which has led many employers into high profile debates in the media spotlight.


In this half-day course, our experienced trainers will explain, in a practical and straightforward way, employer and employee rights, the benefits of having a dress code policy and what to consider when developing one.



Wrexham
28 January 2020
09:30 - 13:00
Managing younger workers and apprentices

There are many benefits to employing younger workers. Getting younger workers trained and prepared for the full demands of the workplace is important for many organisations.



This event explores the range of issues younger workers can face when entering employment and will provide you with the knowledge and confidence to effectively manage your next generation of workers.


Cardiff
28 January 2020
10:00 - 16:00
Cynnal sgyrsiau anodd (Having Difficult Conversations delivered in the medium of Welsh)

Trosolwg: Mae'r cwrs hwn yn darparu technegau ymarferol ac effeithiol i gynnal a rheoli sgyrsiau anodd â staff.

Conwy
29 January 2020
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.



In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.


Swansea
30 January 2020
09:30 - 13:00
Understanding maternity, paternity and adoption Rights

This half day event will provide you with a comprehensive overview of everything you need to know about maternity, paternity and adoption rights. Including, the current legislation, protection for employees, health and safety responsibilities and leave entitlements

Cardiff
30 January 2020
10:00 - 16:00
The Acas framework for effective leadership

Good leadership is essential to successfully manage an efficient and productive workplace.



This in-depth event will introduce delegates to the Acas framework for effective leadership and demonstrate how it can be applied in practice. It will consider the business advantages of good leadership and provide delegates with the opportunity to identify and build on their own leadership styles.


The event is open to all levels of management.



Swansea
30 January 2020
10:00 - 16:00
Conducting investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Ewloe
31 January 2020
10:00 - 16:00
Redundancy and restructuring - managing the change and understanding the options

Making staff redundant is a difficult but sometimes necessary decision.

This full day event will help you discover all you need to know, about how to carry out redundancies in the most fair and efficient way. It focuses on the legal and practical aspects of managing redundancies with an overview of restructuring.



Newport
31 January 2020
10:00 - 16:00
Essential skills for line managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Cardiff
3 February 2020
09:30 - 13:00
Mental health in the workplace: good practice and the law

Managing mental health in the workplace can be complex.



This half day event has been designed to help you understand the basics of mental health in the workplace and what your organisation can do to meet both its legal obligations and demonstrate best practice.


Chepstow
3 February 2020
09:30 - 13:00
Equality, diversity and inclusion: the essentials

Equality, diversity and inclusion form a vital part of any successful organisation. Getting it wrong can have costly implications in terms of employment tribunal cases and reputational damage.



This half day event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.


Wrexham
3 February 2020
10:00 - 16:00
Anti-bullying and harassment Adviser training

Bullying and harassment in the workplace can be highly damaging to individuals, teams and whole organisations.



This full day event will equip delegates with the relevant skills, techniques and knowledge to become an Anti-Bullying and Harassment Adviser (ABHA) or equivalent within their own organisations.

 


Newport
4 February 2020
09:30 - 16:00
CIWM Certificate in Internal Workplace Mediation

Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.

This is a five day course which runs across two weeks. The dates are:
Week one: Tuesday 4th and Wednesday 5th February 2020
Week two: Monday 10th, Tuesday 11th and Wednesday 12th February 2020



Cardiff
6 February 2020
10:00 - 16:00
Human resource management for beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Swansea
7 February 2020
10:00 - 16:00
Change management

This full day event takes an in-depth look at the effects that change can have on an organisation and its employees. We will look at best practice for planning and implementing change, the importance of leadership and staff consultation, as well as the legal aspects of change management.

Cardiff
7 February 2020
10:00 - 16:00
Simplifying TUPE in a day: understand the rules and avoid the pitfalls

Join Acas and a lead expert from Darwin Gray Solicitors as we demystify TUPE; one of the most complex areas of employment legislation.


We will focus on the law surrounding TUPE, employer responsibilities and the impact on employees, along with practical advice on how TUPE can be best handled and communicated.



Swansea
7 February 2020
10:00 - 16:00
Mental health in the workplace: skills for managers

According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.



This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.


Ewloe
11 February 2020
09:30 - 13:00
Agency Workers - What employers need to know

The use of agency workers is becoming an increasingly popular way for organisations to manage fluctuating business demands.



This event looks at the benefits agency workers can bring to organisations, with a focus on the legislation surrounding agency worker rights and the legal obligations for employers when hiring agency staff.


Swansea
12 February 2020
09:30 - 13:00
Sexual harassment in the workplace

Your workplace should be somewhere your staff feel valued, safe and treated with dignity and respect. However, recent statistics and media coverage report sexual harassment in the workplace is a widespread problem.



This event has been designed to help you engage with your workforce and raise awareness of the issue. It will also provide you with the necessary skills to address a situation should one arise.


Newport
13 February 2020
09:30 - 13:00
Managing absence at work

Recent evidence suggests that the average level of employee absence is 6.3 days per year, per employee.



This half day event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.


Cardiff
13 February 2020
10:00 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Swansea
14 February 2020
10:00 - 16:00
Change management

This full day event takes an in-depth look at the effects that change can have on an organisation and its employees. We will look at best practice for planning and implementing change, the importance of leadership and staff consultation, as well as the legal aspects of change management.

Ewloe
17 February 2020
09:30 - 13:00
Managing absence at work

Recent evidence suggests that the average level of employee absence is 6.3 days per year, per employee.



This half day event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.


Newport
17 February 2020
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.



This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.


Wrexham
18 February 2020
10:00 - 16:00
Managing an ageing workforce

This full day event will focus on the benefits and challenges of managing a multi-generational workforce. It will provide you with practical guidance on recruiting and retaining older workers, achieving a healthy work-life balance for employees, performance management, retirement and recognising the most common health concerns that can affect older workers.

Ewloe
18 February 2020
10:00 - 16:00
3 day workplace mediator training

This three day event provides you with mediation skills and techniques to effectively handle workplace relationship conflict.



The course will be run over the following days:



Wednesday 30th, Thursday 31st October and Friday 1st November


Swansea
21 February 2020
09:30 - 13:00
Menopause and the workplace

Menopause is a natural phase in every woman’s life, however there is still a stigma attached to it.

With menopausal women now the fastest growing demographic in the workplace, it’s more important than ever for employers to have a good understanding of the menopause and how they can support colleagues through the transition.

This event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.


Swansea
24 February 2020
09:30 - 13:00
Drugs and alcohol in the workplace

Employees who abuse alcohol and drugs (including illegal drugs, prescription drugs, and over-the-counter drugs) can pose significant and wide-ranging problems for their employers and fellow employees.


This event highlights the actions employers can take to manage workplace drug and alcohol issues confidently and effectively.



Cardiff
24 February 2020
09:30 - 13:00
Understanding maternity, paternity and adoption rights

This half day event will provide you with a comprehensive overview of everything you need to know about maternity, paternity and adoption rights. Including, the current legislation, protection for employees, health and safety responsibilities and leave entitlements

Swansea
25 February 2020
10:00 - 16:00
Essential skills for line managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Llandudno
26 February 2020
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.



In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.


Newport
26 February 2020
09:30 - 13:00
Managing absence at work

Recent evidence suggests that the average level of employee absence is 6.3 days per year, per employee.



This half day event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.


Mold
27 February 2020
10:00 - 16:00
Mental health in the workplace: skills for managers

According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.



This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.


Swansea
28 February 2020
09:30 - 13:00
Contracts of employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Wrexham
4 March 2020
09:30 - 13:00
Menopause and the workplace

Menopause is a natural phase in every woman’s life, however there is still a stigma attached to it.

With menopausal women now the fastest growing demographic in the workplace, it’s more important than ever for employers to have a good understanding of the menopause and how they can support colleagues through the transition.

This event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.


Mold
5 March 2020
10:00 - 16:00
Change management

This full day event takes an in-depth look at the effects that change can have on an organisation and its employees. We will look at best practice for planning and implementing change, the importance of leadership and staff consultation, as well as the legal aspects of change management.

Pembrokeshire
5 March 2020
10:00 - 16:00
Managing an ageing workforce

This full day event will focus on the benefits and challenges of managing a multi-generational workforce. It will provide you with practical guidance on recruiting and retaining older workers, achieving a healthy work-life balance for employees, performance management, retirement and recognising the most common health concerns that can affect older workers.

Cardiff
9 March 2020
10:00 - 16:00
Essential skills for line managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Newport
10 March 2020
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.



In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.


Ewloe
11 March 2020
10:00 - 16:00
Anti-bullying and harassment adviser training

Bullying and harassment in the workplace can be highly damaging to individuals, teams and whole organisations.



This full day event will equip delegates with the relevant skills, techniques and knowledge to become an Anti-Bullying and Harassment Adviser (ABHA) or equivalent within their own organisations.

 


Cardiff
12 March 2020
09:30 - 13:00
Understanding maternity, paternity and adoption Rights

This half day event will provide you with a comprehensive overview of everything you need to know about maternity, paternity and adoption rights. Including, the current legislation, protection for employees, health and safety responsibilities and leave entitlements

Haverfordwest
13 March 2020
09:30 - 13:00
Understanding maternity, paternity and adoption Rights

This half day event will provide you with a comprehensive overview of everything you need to know about maternity, paternity and adoption rights. Including, the current legislation, protection for employees, health and safety responsibilities and leave entitlements

Wrexham
16 March 2020
09:30 - 13:00
Agency workers - what employers need to know

The use of agency workers is becoming an increasingly popular way for organisations to manage fluctuating business demands.



This event looks at the benefits agency workers can bring to organisations, with a focus on the legislation surrounding agency worker rights and the legal obligations for employers when hiring agency staff.


Pontypridd
17 March 2020
09:30 - 13:00
Contracts of employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Milford Haven
17 March 2020
10:00 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Wrexham
19 March 2020
10:00 - 16:00
Management skills workshop

A practical workshop for those new to managing staff, providing you with the skills, knowledge and confidence to become a successful manager. This course can also act as a useful refresher for more experienced managers.

Newport
20 March 2020
10:00 - 16:00
Conducting investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Cardiff
24 March 2020
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Wrexham
25 March 2020
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)

In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.



NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.


Swansea
25 March 2020
09:30 - 13:00
Contracts of employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Newport
26 March 2020
09:30 - 13:00
Menopause and the workplace

Menopause is a natural phase in every woman’s life, however there is still a stigma attached to it.

With menopausal women now the fastest growing demographic in the workplace, it’s more important than ever for employers to have a good understanding of the menopause and how they can support colleagues through the transition.

This event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.


Cardiff
26 March 2020
10:00 - 16:00
Mediation skills for managers

A practical course to provide the skills and information for managers to operate effectively within your organisation.

Wrexham
30 March 2020
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)

In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.



NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.


Cardiff
30 March 2020
10:00 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Newport
1 April 2020
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)

In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.



NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.


Ewloe