Conflict at work can be disruptive, time consuming and costly.
Mediation is a proven and effective way of resolving differences between employees and rebuilding working relationships.
Mediation can:
- allow each person to air their issues in a safe environment
- identify areas of common ground
- help create acceptable solutions for both sides
Organisations with people trained in mediation can benefit from:
- reduced levels of conflict
- better teamworking
- reduced grievances, absences and turnover
This training will help you gain the skills, techniques and confidence to become an effective mediator in your workplace.
You will gain a recognised mediation accreditation upon successful completion of the course.
Acas is the recognised authority in dispute resolution. You will learn directly from our mediation experts, who have extensive personal experience in resolving conflict at work.
This training course is accredited by NCFE, a trusted and recognised awarding organisation. NCFE verifies and quality assures the assessments. An assessment in your learning will be included as part of the process.