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All Acas events in the Wales region

Click on an event for more information and to book places. 

21 November 2018
10:00 - 16:00 Nearly Full
Mental Health Awareness for Employers

This training session will raise your understanding of the issues to be considered when supporting an employee suffering mental ill-health at work. This event is nearly full

Cardiff
26 November 2018
09:30 - 16:00 Full
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)

In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.



NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Ewloe
26 November 2018
10:00 - 16:00 Nearly Full
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies. This event is nearly full

Cardiff
27 November 2018
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)

In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.



NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.


Swansea
28 November 2018
09:30 - 16:00 Full
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)

In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.

NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Cardiff
29 November 2018
10:00 - 16:00 Nearly Full
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

This event is nearly full

Swansea
3 December 2018
09:30 - 13:00
Managing younger workers and apprentices

There are many benefits to employing younger workers. Getting younger workers trained and prepared for the full demands of the workplace is important for many organisations.



This event explores the range of issues younger workers can face when entering employment and will provide you with the knowledge and confidence to effectively manage your next generation of workers.


Swansea
5 December 2018
10:00 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Pontypridd
6 December 2018
09:30 - 13:00
Mock mediation - A rare opportunity to see mediation in action

Managers don’t need to be told how time consuming, stressful, disruptive and expensive conflict can be for all concerned. This event will demonstrate what mediation looks like in practice and how it works to resolve conflict quickly and effectively with tangible business benefits.


It will be an interactive event in which you see the various stages of the process in action. We will take a step by step approach and invite the audience to participate in discussions throughout.



Cardiff
6 December 2018
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Ewloe
7 December 2018
09:30 - 13:00
Sexual harassment in the workplace

Your workplace should be somewhere your staff feel valued, safe and treated with dignity and respect. However, recent statistics and media coverage report sexual harassment in the workplace is a widespread problem.



This event has been designed to help you engage with your workforce and raise awareness of the issue. It will also provide you with the necessary skills to address a situation should one arise.


Swansea
7 December 2018
10:00 - 16:00 Nearly Full
Anti-bullying and harassment Adviser training

Bullying and harassment in the workplace can be highly damaging to individuals, teams and whole organisations.



This full day event will equip delegates with the relevant skills, techniques and knowledge to become an Anti-Bullying and Harassment Adviser (ABHA) or equivalent within their own organisations.

 
This event is nearly full

Cardiff
7 December 2018
10:00 - 16:00 Nearly Full
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies. This event is nearly full

Wrexham
10 December 2018
09:30 - 13:00
Managing diversity in the workplace

A diverse workforce contributes to growth and productivity, and equality and diversity policies help ensure that organisations employ and retain the very best people for the job.


In this session we look at some of the often complex workplace issues that employers may face when managing a diverse workforce. We will examine common instances of discrimination, help clarify where risks may lie for an employer and show delegates how to manage these situations more effectively.



Newport
11 December 2018
09:30 - 13:00
Managing discipline and grievance (half day)

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This half day event will provide you with an essential overview of the skills and knowledge needed to manage and conduct employee discipline and grievance procedures.


Llandudno
11 December 2018
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)

In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.



NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.


Newport
11 December 2018
10:00 - 16:00
Recruitment, Selection and Retention

Gain the relevant expertise to recruit, select and retain the right people for your organisation.

Wrexham
11 December 2018
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Ewloe
12 December 2018
10:00 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.

A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Cardiff
17 December 2018
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)

In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.



NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.


Mold
17 December 2018
10:00 - 16:00
Redundancy and Restructuring - Managing the change and understanding the options

This course will help you to find out all you need to know, about how to carry out redundancies in the most fair and efficient way possible.

Cardiff
18 December 2018
10:00 - 16:00
Management skills workshop

A practical workshop for those new to managing staff, providing you with the skills, knowledge and confidence to become a successful manager. This course can also act as a useful refresher for more experienced managers.

Ewloe
20 December 2018
10:00 - 16:00
Mediation Skills for Managers

A practical course to provide the skills and information for managers to operate effectively within your organisation.

Wrexham
20 December 2018
10:00 - 16:00
Management skills workshop

A practical workshop for those new to managing staff, providing you with the skills, knowledge and confidence to become a successful manager. This course can also act as a useful refresher for more experienced managers.

Cardiff
3 January 2019
09:30 - 13:00
Managing diversity in the workplace

A diverse workforce contributes to growth and productivity, and equality and diversity policies help ensure that organisations employ and retain the very best people for the job.


In this session we look at some of the often complex workplace issues that employers may face when managing a diverse workforce. We will examine common instances of discrimination, help clarify where risks may lie for an employer and show delegates how to manage these situations more effectively.



Bangor
7 January 2019
09:30 - 13:00
Contracts of Employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Newport
8 January 2019
10:00 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Llandudno
9 January 2019
09:30 - 13:00
Managing underperformance

Managing underperformance can be uncomfortable at times and can therefore get overlooked. However, failure to address it can have a significant negative impact on an organisation and its employees.



This event will provide you with the skills and confidence to help you effectively identify, address and develop underperforming staff.


Newport
10 January 2019
09:30 - 13:00
Managing absence at work

Recent evidence suggests that the average level of employee absence is 6.3 days per year, per employee.



This half day event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.


Pontypridd
10 January 2019
09:30 - 13:00
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Swansea
10 January 2019
10:00 - 16:00
Getting the best from your workplace - Engaging with staff

This course will look at a range of ways to engage with staff and get more from your workplace – from recruiting and managing people to addressing and rewarding performance across a range of job types.

The course aims to give delegates skills and tips on getting more from your people. We will look at the different types of contracts and working patterns you can offer workers to maximise flexibility and performance and delegates will have the opportunity to learn more about properly engaging and consulting with staff.

This event is designed to give people managers new skills and valuable lessons they can take back into their organisation to help improve productivity and efficiency on an ongoing basis.


Newport
11 January 2019
09:30 - 13:00
Managing younger workers and apprentices

There are many benefits to employing younger workers. Getting younger workers trained and prepared for the full demands of the workplace is important for many organisations.



This event explores the range of issues younger workers can face when entering employment and will provide you with the knowledge and confidence to effectively manage your next generation of workers.


Cardiff
14 January 2019
09:30 - 13:00
Contracts of Employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Conwy
14 January 2019
09:30 - 13:00
Drugs and alcohol in the workplace

Employees who abuse alcohol and drugs (including illegal drugs, prescription drugs, and over-the-counter drugs) can pose significant and wide-ranging problems for their employers and fellow employees.


This event highlights the actions employers can take to manage workplace drug and alcohol issues confidently and effectively.



Swansea
15 January 2019
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Cardiff
15 January 2019
10:00 - 16:00
Recruitment, Selection and Retention

Gain the relevant expertise to recruit, select and retain the right people for your organisation.

Swansea
16 January 2019
09:30 - 13:00
Managing discipline and grievance (half day)

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.



This half day event will provide you with an essential overview of the skills and knowledge needed to manage and conduct employee discipline and grievance procedures.


Cardiff
16 January 2019
10:00 - 16:00
Redundancy and Restructuring - Managing the change and understanding the options

This course will help you to find out all you need to know, about how to carry out redundancies in the most fair and efficient way possible.

Newport
16 January 2019
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Wrexham
17 January 2019
09:30 - 13:00
Drugs and alcohol in the workplace

Employees who abuse alcohol and drugs (including illegal drugs, prescription drugs, and over-the-counter drugs) can pose significant and wide-ranging problems for their employers and fellow employees.


This event highlights the actions employers can take to manage workplace drug and alcohol issues confidently and effectively.



Wrexham
17 January 2019
10:00 - 16:00 Nearly Full
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

This event is nearly full

Cardiff
17 January 2019
10:00 - 16:00
Contracts, written statements and pay

This full day event will provide detailed guidance on how to create, agree, vary and terminate a contract of employment. It will also cover zero hour contracts, pay and deductions.

Swansea
18 January 2019
09:30 - 13:00
Managing underperformance

Managing underperformance can be uncomfortable at times and can therefore get overlooked. However, failure to address it can have a significant negative impact on an organisation and its employees.



This event will provide you with the skills and confidence to help you effectively identify, address and develop underperforming staff.


Swansea
21 January 2019
10:00 - 16:00
Mediation Skills for Managers

A practical course to provide the skills and information for managers to operate effectively within your organisation.

Cardiff
22 January 2019
10:00 - 16:00
Acas Wales conference 2019: the future of work

Join Acas Wales and guest speakers as we consider the economic landscape and key challenges facing organisations in 2019, focusing on the workplace productivity and employee wellbeing.

Wrexham
22 January 2019
10:00 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Pontypridd
23 January 2019
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.



This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.


Mold
23 January 2019
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Merthyr Tydfil
24 January 2019
10:00 - 16:00
Mock Disciplinary Hearing

Going through a disciplinary process can be daunting. This interactive event, co-delivered by Morgan LaRoche Solicitors will give you a real insight into what to expect when conducting a disciplinary hearing, with tips and techniques on how to best manage the process.

Swansea
24 January 2019
10:00 - 16:00
Management skills workshop

A practical workshop for those new to managing staff, providing you with the skills, knowledge and confidence to become a successful manager. This course can also act as a useful refresher for more experienced managers.

Newport
25 January 2019
09:30 - 13:00
Managing underperformance

Managing underperformance can be uncomfortable at times and can therefore get overlooked. However, failure to address it can have a significant negative impact on an organisation and its employees.



This event will provide you with the skills and confidence to help you effectively identify, address and develop underperforming staff.


Cardiff
28 January 2019
09:30 - 13:00
Mental health in the workplace: good practice and the law

Managing mental health in the workplace can be complex.



This half day event has been designed to help you understand the basics of mental health in the workplace and what your organisation can do to meet both its legal obligations and demonstrate best practice.


Wrexham
29 January 2019
09:30 - 16:00
Management skills workshop

A practical workshop for those new to managing staff, providing you with the skills, knowledge and confidence to become a successful manager. This course can also act as a useful refresher for more experienced managers.

Llanelli
29 January 2019
10:00 - 16:00
Anti-bullying and harassment Adviser training

Bullying and harassment in the workplace can be highly damaging to individuals, teams and whole organisations.



This full day event will equip delegates with the relevant skills, techniques and knowledge to become an Anti-Bullying and Harassment Adviser (ABHA) or equivalent within their own organisations.

 


Newport
29 January 2019
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Swansea
30 January 2019
09:30 - 13:00
Mental health in the workplace: good practice and the law

Managing mental health in the workplace can be complex.



This half day event has been designed to help you understand the basics of mental health in the workplace and what your organisation can do to meet both its legal obligations and demonstrate best practice.


Newport
30 January 2019
09:30 - 16:00
Managing Holidays

This half day course will cover the main provisions of managing holidays in accordance with the working time regulations, the impact the regulations could have on your business, and help you identify the areas of any existing policies and procedures you may need to review. The training includes trainer led discussion on landmark cases and affords delegates the time to explore the issues and embed their learning.

Ruthin
31 January 2019
10:00 - 16:00
Getting the best from your workplace - Engaging with staff

This course will look at a range of ways to engage with staff and get more from your workplace – from recruiting and managing people to addressing and rewarding performance across a range of job types.

The course aims to give delegates skills and tips on getting more from your people. We will look at the different types of contracts and working patterns you can offer workers to maximise flexibility and performance and delegates will have the opportunity to learn more about properly engaging and consulting with staff.

This event is designed to give people managers new skills and valuable lessons they can take back into their organisation to help improve productivity and efficiency on an ongoing basis.


Cardiff
31 January 2019
10:00 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Llanelli
31 January 2019
10:00 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Ruthin
1 February 2019
09:30 - 13:00
Managing underperformance

Managing underperformance can be uncomfortable at times and can therefore get overlooked. However, failure to address it can have a significant negative impact on an organisation and its employees.



This event will provide you with the skills and confidence to help you effectively identify, address and develop underperforming staff.


Wrexham
1 February 2019
09:30 - 13:00
Managing diversity in the workplace

A diverse workforce contributes to growth and productivity, and equality and diversity policies help ensure that organisations employ and retain the very best people for the job.


In this session we look at some of the often complex workplace issues that employers may face when managing a diverse workforce. We will examine common instances of discrimination, help clarify where risks may lie for an employer and show delegates how to manage these situations more effectively.



Cardiff
5 February 2019
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newport
7 February 2019
09:30 - 13:00
Managing discipline and grievance (half day)

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.



This half day event will provide you with an essential overview of the skills and knowledge needed to manage and conduct employee discipline and grievance procedures.


Chepstow
7 February 2019
09:30 - 13:00
Flexible working - how to handle requests

Every employee has the statutory right to ask to work flexibly after 26 weeks employment service and employers must have a sound business reason for rejecting any request.



This event will look at the many different types of flexible working and the relevant law. We will also take you through the Acas code of practice on flexible working, as well as give you practical advice on handling requests.


Wrexham
8 February 2019
09:30 - 13:00
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Cardiff
8 February 2019
09:30 - 13:00
Managing absence at work

Recent evidence suggests that the average level of employee absence is 6.3 days per year, per employee.



This half day event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.


Wrexham
11 February 2019
09:30 - 13:00
Stress in the workplace

Practical guidance that will help you understand the causes and recognise the signs of work related stress, allowing you to improve the resilience of your employees and minimise the impact of stress in your workplace.

Cardiff
12 February 2019
09:30 - 13:00
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Wrexham
12 February 2019
10:00 - 16:00
Employment Tribunals: An Insider's Guide

The prospect of facing an employment tribunal can be daunting to say the least. Join Acas, Regional Judge Barry Clarke and Hugh James Solicitors for this interactive, informative and myth busting event. We will share our knowledge and tips, enabling you to prepare with confidence, as well as provide you with the experience of a full mock tribunal hearing.

Cardiff
13 February 2019
09:30 - 13:00
Mental health in the workplace: good practice and the law

Managing mental health in the workplace can be complex.



This half day event has been designed to help you understand the basics of mental health in the workplace and what your organisation can do to meet both its legal obligations and demonstrate best practice.


Swansea
13 February 2019
09:30 - 13:00
Gender Pay Reporting

The legislation on gender pay reporting takes effect in April 2017. It requires organisations with over 250 employees to measure and report on their gender pay gap and applies to public and private businesses, and voluntary sector organisations.


NB: Whether wholly Welsh authorities are required to do so will be a matter for the Welsh Government and is yet to be determined. Relevant Scottish public authorities with 20 employees or more are already required to report on their gender pay gap.


Organisations employing more than 250 employees may need to review their current pay systems, other people policies and reporting processes to make sure they can best comply with the legislation.



Ewloe
14 February 2019
10:00 - 16:00
Getting the best from your workplace - engaging with staff

This course will look at a range of ways to engage with staff and get more from your workplace – from recruiting and managing people to addressing and rewarding performance across a range of job types.

The course aims to give delegates skills and tips on getting more from your people. We will look at the different types of contracts and working patterns you can offer workers to maximise flexibility and performance and delegates will have the opportunity to learn more about properly engaging and consulting with staff.

This event is designed to give people managers new skills and valuable lessons they can take back into their organisation to help improve productivity and efficiency on an ongoing basis.


Ewloe
14 February 2019
10:00 - 16:00
Managing an ageing workforce

This full day event will focus on the benefits and challenges of managing a multi-generational workforce. It will provide you with practical guidance on recruiting and retaining older workers, achieving a healthy work-life balance for employees, performance management, retirement and recognising the most common health concerns that can affect older workers.

Cardiff
15 February 2019
09:30 - 13:00
Mental health in the workplace: good practice and the law

Managing mental health in the workplace can be complex.



This half day event has been designed to help you understand the basics of mental health in the workplace and what your organisation can do to meet both its legal obligations and demonstrate best practice.


Mold
18 February 2019
09:30 - 13:00
Managing Holidays

This half day course will cover the main provisions of managing holidays in accordance with the working time regulations, the impact the regulations could have on your business, and help you identify the areas of any existing policies and procedures you may need to review. The training includes trainer led discussion on landmark cases and affords delegates the time to explore the issues and embed their learning.

Wrexham
18 February 2019
10:00 - 16:00
Mental health in the workplace: skills for managers

According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.



This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.


Cardiff
19 February 2019
09:30 - 13:00
Managing diversity in the workplace

A diverse workforce contributes to growth and productivity, and equality and diversity policies help ensure that organisations employ and retain the very best people for the job.


In this session we look at some of the often complex workplace issues that employers may face when managing a diverse workforce. We will examine common instances of discrimination, help clarify where risks may lie for an employer and show delegates how to manage these situations more effectively.



Carmarthen
19 February 2019
10:00 - 16:00
Mental Health Awareness for Employers

This training session will raise your understanding of the issues to be considered when supporting an employee suffering mental ill-health at work.

Wrexham
20 February 2019
10:00 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Merthyr Tydfil
21 February 2019
09:30 - 13:00
Stress in the workplace

Practical guidance that will help you understand the causes and recognise the signs of work related stress, allowing you to improve the resilience of your employees and minimise the impact of stress in your workplace.

Ruthin
21 February 2019
09:30 - 13:00
Managing absence at work

Learn practical management techniques to help improve attendance, and discover what the law says you can and cannot do when managing workplace absence.

Merthyr Tydfil
25 February 2019
10:00 - 16:00
Managing an ageing workforce

This full day event will focus on the benefits and challenges of managing a multi-generational workforce. It will provide you with practical guidance on recruiting and retaining older workers, achieving a healthy work-life balance for employees, performance management, retirement and recognising the most common health concerns that can affect older workers.

Swansea
25 February 2019
10:00 - 16:00
Recruitment, Selection and Retention

Gain the relevant expertise to recruit, select and retain the right people for your organisation.

Cardiff
26 February 2019
09:30 - 13:00
Flexible working - how to handle requests

Every employee has the statutory right to ask to work flexibly after 26 weeks employment service and employers must have a sound business reason for rejecting any request.



This event will look at the many different types of flexible working and the relevant law. We will also take you through the Acas code of practice on flexible working, as well as give you practical advice on handling requests.


Swansea
26 February 2019
10:00 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Wrexham
27 February 2019
09:30 - 13:00
Flexible working - how to handle requests

Every employee has the statutory right to ask to work flexibly after 26 weeks employment service and employers must have a sound business reason for rejecting any request.



This event will look at the many different types of flexible working and the relevant law. We will also take you through the Acas code of practice on flexible working, as well as give you practical advice on handling requests.


Mold
28 February 2019
09:30 - 13:00
Gender Pay Reporting

The legislation on gender pay reporting takes effect in April 2017. It requires organisations with over 250 employees to measure and report on their gender pay gap and applies to public and private businesses, and voluntary sector organisations.


NB: Whether wholly Welsh authorities are required to do so will be a matter for the Welsh Government and is yet to be determined. Relevant Scottish public authorities with 20 employees or more are already required to report on their gender pay gap.


Organisations employing more than 250 employees may need to review their current pay systems, other people policies and reporting processes to make sure they can best comply with the legislation.



Monmouth
28 February 2019
10:00 - 16:00
Mental health in the workplace: skills for managers

According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.



This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.


Ewloe
1 March 2019
10:00 - 16:00
Mental health in the workplace: skills for managers

According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.



This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.


Swansea
4 March 2019
10:00 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Cardiff
5 March 2019
10:00 - 16:00
CIWM Certificate in Internal Workplace Mediation

Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.

NB: This is a five day course which runs across two weeks. The dates are: Tuesday 5th and Wednesday 6th March 2019, then Tuesday 12th, Wednesday 13th and Thursday 14th March 2019.



Wrexham
5 March 2019
10:00 - 16:00
Management skills workshop

A practical workshop for those new to managing staff, providing you with the skills, knowledge and confidence to become a successful manager. This course can also act as a useful refresher for more experienced managers.

Swansea
5 March 2019
10:00 - 16:00
Managing an ageing workforce

This full day event will focus on the benefits and challenges of managing a multi-generational workforce. It will provide you with practical guidance on recruiting and retaining older workers, achieving a healthy work-life balance for employees, performance management, retirement and recognising the most common health concerns that can affect older workers.

Ewloe
6 March 2019
09:30 - 13:00
Understanding Maternity, Paternity and Adoption Rights

This full day event will provide you with a comprehensive overview of everything you need to know about maternity, paternity and adoption rights. Including, the current legislation, protection for employees, health and safety responsibilities and leave entitlements

Newport
6 March 2019
10:00 - 16:00
Getting the best from your workplace - Engaging with staff

This course will look at a range of ways to engage with staff and get more from your workplace – from recruiting and managing people to addressing and rewarding performance across a range of job types.

The course aims to give delegates skills and tips on getting more from your people. We will look at the different types of contracts and working patterns you can offer workers to maximise flexibility and performance and delegates will have the opportunity to learn more about properly engaging and consulting with staff.

This event is designed to give people managers new skills and valuable lessons they can take back into their organisation to help improve productivity and efficiency on an ongoing basis.


Swansea
7 March 2019
09:30 - 13:00
Gender Pay Reporting

The legislation on gender pay reporting takes effect in April 2017. It requires organisations with over 250 employees to measure and report on their gender pay gap and applies to public and private businesses, and voluntary sector organisations.


NB: Whether wholly Welsh authorities are required to do so will be a matter for the Welsh Government and is yet to be determined. Relevant Scottish public authorities with 20 employees or more are already required to report on their gender pay gap.


Organisations employing more than 250 employees may need to review their current pay systems, other people policies and reporting processes to make sure they can best comply with the legislation.



Cardiff
7 March 2019
10:00 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Bridgend
8 March 2019
09:30 - 13:00
Understanding Maternity, Paternity and Adoption Rights

This full day event will provide you with a comprehensive overview of everything you need to know about maternity, paternity and adoption rights. Including, the current legislation, protection for employees, health and safety responsibilities and leave entitlements

Ewloe
8 March 2019
10:00 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Carmarthen
11 March 2019
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.



This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.


Wrexham
12 March 2019
09:30 - 13:00
Mental health in the workplace: good practice and the law

Managing mental health in the workplace can be complex.

This half day event has been designed to help you understand the basics of mental health in the workplace and what your organisation can do to meet both its legal obligations and demonstrate best practice.


Cardiff
13 March 2019
09:30 - 13:00
Understanding Maternity, Paternity and Adoption Rights

This full day event will provide you with a comprehensive overview of everything you need to know about maternity, paternity and adoption rights. Including, the current legislation, protection for employees, health and safety responsibilities and leave entitlements

Swansea
14 March 2019
09:30 - 13:00
Managing discipline and grievance (half day)

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.



This half day event will provide you with an essential overview of the skills and knowledge needed to manage and conduct employee discipline and grievance procedures.


Swansea
15 March 2019
09:30 - 13:00
Stress in the workplace

Practical guidance that will help you understand the causes and recognise the signs of work related stress, allowing you to improve the resilience of your employees and minimise the impact of stress in your workplace.

Newport
19 March 2019
10:00 - 16:00
Anti-bullying and harassment Adviser training

Bullying and harassment in the workplace can be highly damaging to individuals, teams and whole organisations.



This full day event will equip delegates with the relevant skills, techniques and knowledge to become an Anti-Bullying and Harassment Adviser (ABHA) or equivalent within their own organisations.

 


Ewloe
20 March 2019
10:00 - 16:00
Appraisals and performance management skills for line managers

In a difficult economic environment it is important that businesses get the best from their staff. This course will enable delegates to understand performance management at work and how to operate a policy successfully.

Newport
21 March 2019
10:00 - 16:00
Mediation Skills for Managers

A practical course to provide the skills and information for managers to operate effectively within your organisation.

Newport
21 March 2019
10:00 - 16:00
Employment Tribunals: An Insider's Guide

The prospect of facing an employment tribunal can be daunting to say the least. Join Acas, Regional Judge Barry Clarke and Aaron & Partners Solicitors for this interactive, informative and myth busting event. We will share our knowledge and tips, enabling you to prepare with confidence, as well as provide you with the experience of a full mock tribunal hearing.

Ewloe
21 March 2019
10:00 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Newport
22 March 2019
09:30 - 13:00
Managing absence at work

Recent evidence suggests that the average level of employee absence is 6.3 days per year, per employee.



This half day event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.


Newport
26 March 2019
09:30 - 13:00
Understanding Maternity, Paternity and Adoption Rights

This full day event will provide you with a comprehensive overview of everything you need to know about maternity, paternity and adoption rights. Including, the current legislation, protection for employees, health and safety responsibilities and leave entitlements

Ruthin
26 March 2019
09:30 - 13:00
Flexible working - how to handle requests

Every employee has the statutory right to ask to work flexibly after 26 weeks employment service and employers must have a sound business reason for rejecting any request.

This event will look at the many different types of flexible working and the relevant law. We will also take you through the Acas code of practice on flexible working, as well as give you practical advice on handling requests.


Newport
27 March 2019
10:00 - 16:00
Appraisals and performance management skills for line managers

In a difficult economic environment it is important that businesses get the best from their staff. This course will enable delegates to understand performance management at work and how to operate a policy successfully.

Ewloe
27 March 2019
10:00 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Merthyr Tydfil
28 March 2019
09:30 - 13:00
Flexible working - how to handle requests

Every employee has the statutory right to ask to work flexibly after 26 weeks employment service and employers must have a sound business reason for rejecting any request.



This event will look at the many different types of flexible working and the relevant law. We will also take you through the Acas code of practice on flexible working, as well as give you practical advice on handling requests.


Ewloe
28 March 2019
09:30 - 13:00
Contracts of Employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Bridgend
29 March 2019
09:30 - 13:00
Managing diversity in the workplace

A diverse workforce contributes to growth and productivity, and equality and diversity policies help ensure that organisations employ and retain the very best people for the job.


In this session we look at some of the often complex workplace issues that employers may face when managing a diverse workforce. We will examine common instances of discrimination, help clarify where risks may lie for an employer and show delegates how to manage these situations more effectively.



Cardiff
30 March 2019
10:00 - 16:00
Appraisals and performance management skills for line managers

In a difficult economic environment it is important that businesses get the best from their staff. This course will enable delegates to understand performance management at work and how to operate a policy successfully.

Cardiff
1 April 2019
09:30 - 13:00
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.


Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.


Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Wrexham
2 April 2019
10:00 - 12:00
Meet your Acas Advisor

As part of our engaging with business strategy we know how important it is for us to connect with local organisations to make sure they are fully aware of the support and services we provide.


The roadshow, is an opportunity for employers to gain an insight into how Acas can help organisations of all sizes and across any industry. It offers the opportunity to meet local Acas advisers, find out more about the services Acas provides (many of which are FREE) and network with other businesses from across the region.







Newport
3 April 2019
09:30 - 13:00
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.


Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.


Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Pontypridd
4 April 2019
10:00 - 12:00
Meet your Acas Advisor

As part of our engaging with business strategy we know how important it is for us to connect with local organisations to make sure they are fully aware of the support and services we provide.


The roadshow, is an opportunity for employers to gain an insight into how Acas can help organisations of all sizes and across any industry. It offers the opportunity to meet local Acas advisers, find out more about the services Acas provides (many of which are FREE) and network with other businesses from across the region.







Cardiff
5 April 2019
10:00 - 12:00
Meet your Acas Advisor

As part of our engaging with business strategy we know how important it is for us to connect with local organisations to make sure they are fully aware of the support and services we provide.


The roadshow, is an opportunity for employers to gain an insight into how Acas can help organisations of all sizes and across any industry. It offers the opportunity to meet local Acas advisers, find out more about the services Acas provides (many of which are FREE) and network with other businesses from across the region.







Swansea
8 April 2019
09:30 - 13:00
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.


Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.


Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Swansea
9 April 2019
09:30 - 16:00
CIWM Certificate in Internal Workplace Mediation

Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.

NB: This is a five day course which runs across two weeks. The dates are Tuesday 9th and Wednesday 10th April 2019, then Tuesday 16th, Wednesday 17th and Thursday 18th April 2019.



Swansea
9 April 2019
10:00 - 12:00
Meet your Acas Advisor

As part of our engaging with business strategy we know how important it is for us to connect with local organisations to make sure they are fully aware of the support and services we provide.


The roadshow, is an opportunity for employers to gain an insight into how Acas can help organisations of all sizes and across any industry. It offers the opportunity to meet local Acas advisers, find out more about the services Acas provides (many of which are FREE) and network with other businesses from across the region.







Wrexham
9 April 2019
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Chepstow
11 April 2019
09:30 - 13:00
Mental health in the workplace: good practice and the law

Managing mental health in the workplace can be complex.



This half day event has been designed to help you understand the basics of mental health in the workplace and what your organisation can do to meet both its legal obligations and demonstrate best practice.


Bridgend
12 April 2019
09:30 - 13:00
Mental health in the workplace: good practice and the law

Managing mental health in the workplace can be complex.



This half day event has been designed to help you understand the basics of mental health in the workplace and what your organisation can do to meet both its legal obligations and demonstrate best practice.


Ewloe
16 April 2019
09:30 - 13:00
Mental health in the workplace: good practice and the law

Managing mental health in the workplace can be complex.



This half day event has been designed to help you understand the basics of mental health in the workplace and what your organisation can do to meet both its legal obligations and demonstrate best practice.


Llanelli
17 April 2019
09:30 - 16:00
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.


Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.


Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Ewloe
18 April 2019
09:30 - 13:00
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.


Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.


Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Newport
24 April 2019
09:30 - 13:00
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.


Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.


Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Ruthin
24 April 2019
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Cardiff
25 April 2019
10:00 - 12:00
Meet your Acas Advisor

As part of our engaging with business strategy we know how important it is for us to connect with local organisations to make sure they are fully aware of the support and services we provide.


The roadshow, is an opportunity for employers to gain an insight into how Acas can help organisations of all sizes and across any industry. It offers the opportunity to meet local Acas advisers, find out more about the services Acas provides (many of which are FREE) and network with other businesses from across the region.







Mold
26 April 2019
10:00 - 16:00
Appraisals and performance management skills for line managers

In a difficult economic environment it is important that businesses get the best from their staff. This course will enable delegates to understand performance management at work and how to operate a policy successfully.

Swansea
30 April 2019
09:00 - 13:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.


Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.


Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Cardiff
30 April 2019
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Llanelli
2 May 2019
09:30 - 13:00
Dress in the workplace, tattoos and piercings

What are you allowed to ask your employees to wear? And how far can you influence how they present themselves in the workplace and to your customers?


This can be a very tricky issue which has led many employers into high profile debates in the media spotlight.


In this half-day course, our experienced trainers will explain, in a practical and straightforward way, employer and employee rights, the benefits of having a dress code policy and what to consider when developing one.



Bridgend
3 May 2019
09:30 - 13:00
Dress in the workplace, tattoos and piercings

What are you allowed to ask your employees to wear? And how far can you influence how they present themselves in the workplace and to your customers?


This can be a very tricky issue which has led many employers into high profile debates in the media spotlight.


In this half-day course, our experienced trainers will explain, in a practical and straightforward way, employer and employee rights, the benefits of having a dress code policy and what to consider when developing one.



Ewloe
8 May 2019
09:30 - 13:00
Dress in the workplace, tattoos and piercings

What are you allowed to ask your employees to wear? And how far can you influence how they present themselves in the workplace and to your customers?


This can be a very tricky issue which has led many employers into high profile debates in the media spotlight.


In this half-day course, our experienced trainers will explain, in a practical and straightforward way, employer and employee rights, the benefits of having a dress code policy and what to consider when developing one.



Newport
10 May 2019
10:00 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Mold
14 May 2019
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Pontypridd
15 May 2019
09:30 - 13:00
Dress in the workplace, tattoos and piercings

What are you allowed to ask your employees to wear? And how far can you influence how they present themselves in the workplace and to your customers?


This can be a very tricky issue which has led many employers into high profile debates in the media spotlight.


In this half-day course, our experienced trainers will explain, in a practical and straightforward way, employer and employee rights, the benefits of having a dress code policy and what to consider when developing one.



Ruthin
15 May 2019
09:30 - 13:00
Flexible working - how to handle requests

Every employee has the statutory right to ask to work flexibly after 26 weeks employment service and employers must have a sound business reason for rejecting any request.

This event will look at the many different types of flexible working and the relevant law. We will also take you through the Acas code of practice on flexible working, as well as give you practical advice on handling requests.


Cardiff
20 May 2019
10:00 - 16:00
Recruitment, Selection and Retention

Gain the relevant expertise to recruit, select and retain the right people for your organisation.

Pontypridd
21 May 2019
09:30 - 13:00
Dress in the workplace, tattoos and piercings

What are you allowed to ask your employees to wear? And how far can you influence how they present themselves in the workplace and to your customers?


This can be a very tricky issue which has led many employers into high profile debates in the media spotlight.


In this half-day course, our experienced trainers will explain, in a practical and straightforward way, employer and employee rights, the benefits of having a dress code policy and what to consider when developing one.



Cardiff
22 May 2019
09:30 - 13:00
Sexual harassment in the workplace

Your workplace should be somewhere your staff feel valued, safe and treated with dignity and respect. However, recent statistics and media coverage report sexual harassment in the workplace is a widespread problem.



This event has been designed to help you engage with your workforce and raise awareness of the issue. It will also provide you with the necessary skills to address a situation should one arise.


Merthyr Tydfil
28 May 2019
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Llanelli
29 May 2019
09:30 - 13:00
Sexual harassment in the workplace

Your workplace should be somewhere your staff feel valued, safe and treated with dignity and respect. However, recent statistics and media coverage report sexual harassment in the workplace is a widespread problem.



This event has been designed to help you engage with your workforce and raise awareness of the issue. It will also provide you with the necessary skills to address a situation should one arise.


Mold
30 May 2019
09:30 - 13:00
Dress in the workplace, tattoos and piercings

What are you allowed to ask your employees to wear? And how far can you influence how they present themselves in the workplace and to your customers?


This can be a very tricky issue which has led many employers into high profile debates in the media spotlight.


In this half-day course, our experienced trainers will explain, in a practical and straightforward way, employer and employee rights, the benefits of having a dress code policy and what to consider when developing one.



Swansea
31 May 2019
09:30 - 13:00
Dress in the workplace, tattoos and piercings

What are you allowed to ask your employees to wear? And how far can you influence how they present themselves in the workplace and to your customers?


This can be a very tricky issue which has led many employers into high profile debates in the media spotlight.


In this half-day course, our experienced trainers will explain, in a practical and straightforward way, employer and employee rights, the benefits of having a dress code policy and what to consider when developing one.



Wrexham
4 June 2019
09:30 - 16:00
CIWM Certificate in Internal Workplace Mediation

Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.

NB: This is a five day course which runs across two weeks. The dates are: Tuesday 4th and Wednesday 5th June 2019, then Tuesday 11th, Wednesday 12th and Thursday 13th June 2019.



Cardiff
7 June 2019
10:00 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Cardiff
13 June 2019
09:30 - 13:00
Sexual harassment in the workplace

Your workplace should be somewhere your staff feel valued, safe and treated with dignity and respect. However, recent statistics and media coverage report sexual harassment in the workplace is a widespread problem.



This event has been designed to help you engage with your workforce and raise awareness of the issue. It will also provide you with the necessary skills to address a situation should one arise.


Pontypridd
18 June 2019
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Mold
25 June 2019
10:00 - 16:00
Recruitment, Selection and Retention

Gain the relevant expertise to recruit, select and retain the right people for your organisation.

Ruthin
27 June 2019
10:00 - 16:00
Recruitment, Selection and Retention

Gain the relevant expertise to recruit, select and retain the right people for your organisation.

Cardiff
28 June 2019
09:30 - 13:00
Contracts of Employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Wrexham