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Note to customers:

Acas training courses are now available in both face to face and digital formats. Call our Customer Services Team on 0300 123 1150, Monday to Friday, 9am to 5pm, for more information about our training or fill in our enquiry form. Delegates attending face to face events will receive Covid safety guidance following registration.

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All Acas events in the Wales region

Click on an event for more information and to book places. 

23 May 2022
09:30 - 12:30
Managing the unmanageable - digital event

In the workplace, wherever there are people there can be challenging behaviours. Extreme behaviours need to be managed; simply hoping for change is not an effective strategy. This digital event will give you the skills and confidence you need to address difficult behaviours.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 23rd of May 2022, 09:30 - 12:30
  • Day 2 - 24th of May 2022, 09:30 - 12:30


Digital via Zoom
23 May 2022
09:30 - 12:30 Nearly Full
Management training for new managers - digital event

It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 23rd of May 2022, 09:30 - 12:30
  • Day 2 - 24th of May 2022, 09:30 - 12:30
This event is nearly full

Digital via Zoom
23 May 2022
09:30 - 12:30 Full
Managing performance and staff appraisals - digital event

Performance management can help businesses achieve success by getting the best from their employees. This can be particularly important during difficult economic times. 

This 3-hour digital event will enable you to understand and effectively utilise performance management processes in the workplace.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
26 May 2022
09:30 - 12:30
Management training for developing managers - digital event

This digital event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 26th of May 2022, 09:30 - 12:30
  • Day 2 - 27th of May 2022, 09:30 - 12:30


Digital via Zoom
30 May 2022
13:30 - 16:30
Behaviours at work: understanding the unacceptable - digital event

Behaviours such as bullying and harassment can increase absence levels and employee turnover, lower morale and reduce productivity. 

This 3-hour digital event will look at what constitutes unacceptable behaviour and provide you with the skills needed to confidently identify and address such behaviours should they arise in your workplace.



Digital via Zoom
31 May 2022
10:00 - 16:00
Management training for new managers

It can be tough moving into management for the first time. This event will help prepare you for your new role.



You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.


Cardiff
6 June 2022
09:30 - 12:30
Management training for developing managers - digital event

This digital event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 6th of June 2022, 09:30 - 12:30
  • Day 2 - 7th of June 2022, 09:30 - 12:30


Digital via Zoom
13 June 2022
09:30 - 12:30
HR for beginners - digital event

This digital event will introduce you to the fundamentals of employing people. It maps the employment relationship from recruitment, issuing contracts, managing holidays, absence and disciplinary matters, through to ending the employment relationship.

You will also receive a helpful tool kit of sample policies and letters to use in your workplace.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 13th of June 2022, 09:30 - 12:30
  • Day 2 -14th of June 2022, 09:30 - 12:30


Digital via Zoom
13 June 2022
09:30 - 12:30
Mediation skills for managers - digital event

This digital event will provide you with the skills and knowledge required to effectively mediate disputes, leading to sustainable solutions to conflict within your workplace.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 13th of June 2022, 09:30 - 12:30
  • Day 2 - 14th of June 2022, 09:30 - 12:30


Digital via Zoom
15 June 2022
09:30 - 12:30
How to manage homeworkers - digital event

Homeworking has been a popular form of flexible working for some time. More businesses are now applying hybrid working, which can bring a set of new challenges, managing people remotely being one of them.

This 3-hour digital event will give an essential overview of the law and good practice, providing you with the skills and knowledge needed to confidently manage employees working from home.



Digital via Zoom
16 June 2022
09:30 - 12:30
Managing the unmanageable - digital event

In the workplace, wherever there are people there can be challenging behaviours. Extreme behaviours need to be managed; simply hoping for change is not an effective strategy. This digital event will give you the skills and confidence you need to address difficult behaviours.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 16th of June 2022, 09:30 - 12:30
  • Day 2 - 17th of June 2022, 09:30 - 12:30


Digital via Zoom
22 June 2022
09:30 - 12:30 Full
Management training for new managers - digital event

It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 22nd of June 2022, 09:30 - 12:30
  • Day 2 - 23rd of June 2022, 09:30 - 12:30
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
24 June 2022
10:00 - 16:00
Management training for new managers

It can be tough moving into management for the first time. This event will help prepare you for your new role.



You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.


Swansea
27 June 2022
09:30 - 12:30
Supporting bereaved employees: the law and good practice - digital event

This 3 hour digital event is based on Acas’ updated bereavement guidance.  

We will provide insight into the law and good practice, including writing a bereavement policy. We will also cover practical advice for managers on supporting your employees during this difficult time. 



Digital via Zoom
1 July 2022
09:30 - 12:30
Redundancy: getting it right - digital event

Making staff redundant is a difficult but sometimes necessary decision.

This digital event outlines the legal responsibilities faced by employers managing redundancies. It will also focus on good practice at this challenging time. 



Digital via Zoom
8 July 2022
09:30 - 12:30
Having difficult conversations - digital event

One of the most challenging aspects of managing performance is initiating conversations around sensitive topics.

This 3-hour digital event will give you an overview of effective techniques for managing difficult conversations with employees with confidence.



Digital via Zoom
11 July 2022
09:30 - 12:30
TUPE: a practical guide to business transfers - digital event

This digital event will give you a practical, in-depth look at the TUPE process from start to finish, drawing upon current legislation and best practice.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 11th of July 2022, 09:30 - 12:30
  • Day 2 - 12th of July 2022, 09:30 - 12:30


Digital via Zoom
11 July 2022
09:30 - 12:30
Managing performance and staff appraisals - digital event

Performance management can help businesses achieve success by getting the best from their employees. This can be particularly important during difficult economic times. 

This 3-hour digital event will enable you to understand and effectively utilise performance management processes in the workplace.



Digital via Zoom
11 July 2022
13:30 - 16:30
HR for beginners - digital event

This digital event will introduce you to the fundamentals of employing people. It maps the employment relationship from recruitment, issuing contracts, managing holidays, absence and disciplinary matters, through to ending the employment relationship.

You will also receive a helpful tool kit of sample policies and letters to use in your workplace.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 11th of July 2022, 13:30 - 16:30
  • Day 2 - 12th of July 2022, 13:30 - 16:30


Digital via Zoom
12 July 2022
09:30 - 12:30
Conducting investigations - digital event

This digital event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 12th of July 2022, 09:30 - 12:30
  • Day 2 - 13th of July 2022, 09:30 - 12:30


Digital via Zoom
13 July 2022
10:00 - 16:00
Management training for new managers

It can be tough moving into management for the first time. This event will help prepare you for your new role.



You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.


Wrexham
14 July 2022
09:30 - 12:30
Contracts and written statements - digital event

This 3-hour digital event will provide you with guidance on how to create, agree, vary and terminate a contract of employment. It will also cover the relevant employment law and good practice relating to contracts and written statements.



Digital via Zoom
18 July 2022
09:30 - 12:30
Reasonable adjustments and disability - digital event

This digital event will explore how reasonable adjustments can have a positive impact on employees’ well-being and productivity. It will provide you with a clear understanding of the law and outline practical guidance for managing reasonable adjustments. 

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 18th of July 2022, 09:30 - 12:30
  • Day 2 - 19th of July 2022, 09:30 - 12:30


Digital via Zoom
18 July 2022
09:30 - 12:30
Supporting bereaved employees: the law and good practice - digital event

This 3 hour digital event is based on Acas’ updated bereavement guidance.  

We will provide insight into the law and good practice, including writing a bereavement policy. We will also cover practical advice for managers on supporting your employees during this difficult time. 



Digital via Zoom
18 July 2022
13:30 - 16:30
Gender identity in the workplace - digital event

Employers have made great strides in creating inclusive workplaces. However, many still have little or no experience of trans, non-binary and intersex employees, causing individuals distinct challenges. 

This 3-hour digital event will explore the key areas of legislation and good practice surrounding how employers can better support trans, non-binary and intersex employees.



Digital via Zoom
19 July 2022
09:30 - 12:30
Managing the unmanageable - digital event

In the workplace, wherever there are people there can be challenging behaviours. Extreme behaviours need to be managed; simply hoping for change is not an effective strategy. This digital event will give you the skills and confidence you need to address difficult behaviours.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 19th of July 2022, 09:30 - 12:30
  • Day 2 - 20th of July 2022, 09:30 - 12:30


Digital via Zoom
20 July 2022
09:30 - 12:30
Management training for developing managers - digital event

This digital event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 20th of July 2022, 09:30 - 12:30
  • Day 2 - 21st of July 2022, 09:30 - 12:30


Digital via Zoom
20 July 2022
13:30 - 16:30
Sexual harassment in the workplace (England & Wales) - digital event

Your workplace should be somewhere your staff feel valued, safe and treated with dignity and respect. However, recent statistics and media coverage report that sexual harassment in the workplace is a widespread problem. 

This 3-hour digital event has been designed to help you engage with your workforce and raise awareness of the issue. It will also provide you with the necessary skills to address a situation should one arise in your workplace.


Digital via Zoom
25 July 2022
13:30 - 16:30
Menopause and the workplace - digital event

This 3-hour digital event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.



Digital via Zoom
27 July 2022
09:30 - 12:30
Flexible working: how to handle requests - digital event

After 26 weeks of employment, employees have a statutory right to ask to work flexibly. An employer must have sound business reason for rejecting a request. 

This 3-hour digital event will look at the different types of flexible working and the relevant law. It will also outline the Acas Code of Practice and provide good practice on handling requests.



Digital via Zoom
27 July 2022
10:00 - 16:00
Management training for developing managers

This event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.


Cardiff
28 July 2022
13:30 - 16:30
Management training for new managers - digital event

It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 28th of July 2022, 13:30 - 16:30
  • Day 2 - 29th of July 2022, 13:30 - 16:30


Digital via Zoom
8 August 2022
09:30 - 12:30
HR for beginners - digital event

This digital event will introduce you to the fundamentals of employing people. It maps the employment relationship from recruitment, issuing contracts, managing holidays, absence and disciplinary matters, through to ending the employment relationship.

You will also receive a helpful tool kit of sample policies and letters to use in your workplace.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 8th of August 2022, 09:30 - 12:30
  • Day 2 - 9th of August 2022, 09:30 - 12:30


Digital via Zoom
11 August 2022
13:30 - 16:30
Mediation skills for managers - digital event

This digital event will provide you with the skills and knowledge required to effectively mediate disputes, leading to sustainable solutions to conflict within your workplace.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 11th of August 2022, 13:30 - 16:30
  • Day 2 - 12th of August 2022, 13:30 - 16:30


Digital via Zoom
15 August 2022
13:30 - 16:30
Management training for developing managers - digital event

This digital event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 15th of August 2022, 13:30 - 16:30
  • Day 2 - 16th of August 2022, 13:30 - 16:30


Digital via Zoom
18 August 2022
09:30 - 12:30
Equality, diversity and inclusion: the essentials - digital event

This 3-hour digital event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.



Digital via Zoom
18 August 2022
13:30 - 16:30
Managing the unmanageable - digital event

In the workplace, wherever there are people there can be challenging behaviours. Extreme behaviours need to be managed; simply hoping for change is not an effective strategy. This digital event will give you the skills and confidence you need to address difficult behaviours.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 18th of August 2022, 13:30 - 16:30
  • Day 2 - 19th of August 2022, 13:30 - 16:30


Digital via Zoom
24 August 2022
13:30 - 16:30
Managing discipline and grievance - digital event

During these unprecedented times, more people are working remotely. How your business deals with discipline and grievance may need to be adapted but it must still follow employment legislation. 

This 3 hour digital event will provide you with an overview of the Acas Code of Practice and the key skills you need to confidently manage discipline and grievance procedures in your workplace and remotely.



Digital via Zoom
30 August 2022
09:30 - 12:30
Management training for new managers - digital event

It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 30th of August 2022, 09:30 - 12:30
  • Day 2 - 31st of August 2022, 09:30 - 12:30


Digital via Zoom
5 September 2022
09:30 - 12:30
Managing discipline and grievance - digital event

During these unprecedented times, more people are working remotely. How your business deals with discipline and grievance may need to be adapted but it must still follow employment legislation. 

This 3 hour digital event will provide you with an overview of the Acas Code of Practice and the key skills you need to confidently manage discipline and grievance procedures in your workplace and remotely.



Digital via Zoom
7 September 2022
09:30 - 12:30
Menopause and the workplace - digital event

This 3-hour digital event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.



Digital via Zoom
7 September 2022
13:30 - 16:30
Sexual harassment in the workplace (England & Wales) - digital event

Your workplace should be somewhere your staff feel valued, safe and treated with dignity and respect. However, recent statistics and media coverage report that sexual harassment in the workplace is a widespread problem. 

This 3-hour digital event has been designed to help you engage with your workforce and raise awareness of the issue. It will also provide you with the necessary skills to address a situation should one arise in your workplace.


Digital via Zoom
8 September 2022
09:30 - 12:30
HR for beginners - digital event

This digital event will introduce you to the fundamentals of employing people. It maps the employment relationship from recruitment, issuing contracts, managing holidays, absence and disciplinary matters, through to ending the employment relationship.

You will also receive a helpful tool kit of sample policies and letters to use in your workplace.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 8th of September 2022, 09:30 - 12:30
  • Day 2 - 9th of September 2022, 09:30 - 12:30


Digital via Zoom
8 September 2022
09:30 - 12:30
Conducting investigations - digital event

This digital event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.


The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.


The dates are:

  • Day 1 - 8th of September 2022, 09:30 - 12:30
  • Day 2 - 9th of September 2022, 09:30 - 12:30


Digital via Zoom
12 September 2022
09:30 - 12:30
Management training for new managers - digital event

It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 12th of September 2022, 09:30 - 12:30
  • Day 2 - 13th of September 2022, 09:30 - 12:30


Digital via Zoom
13 September 2022
09:30 - 12:30
Behaviours at work: understanding the unacceptable - digital event

Behaviours such as bullying and harassment can increase absence levels and employee turnover, lower morale and reduce productivity. 

This 3-hour digital event will look at what constitutes unacceptable behaviour and provide you with the skills needed to confidently identify and address such behaviours should they arise in your workplace.



Digital via Zoom
14 September 2022
09:30 - 12:30
Mental health in the workplace: skills for managers - digital event

According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.

This in-depth event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours. The dates are:

  • Day 1 - 14th of September 2022, 09:30 - 12:30
  • Day 2 - 15th of September 2022, 09:30 - 12:30


Digital via Zoom
14 September 2022
09:30 - 16:30
CIWM Certificate in internal workplace mediation

Accredited workplace mediator training (over 5 days). Equipping and accrediting people as mediators in their workplace.

The training runs from 09:30 - 16:30 each day and the dates are:

  • Week One: Wednesday 14th & Thursday 15th September, 2022
  • Week Two: Tuesday 20th, Wednesday 21st & Thursday 22nd September, 2022


Cardiff
19 September 2022
09:30 - 12:30
Having difficult conversations - digital event

One of the most challenging aspects of managing performance is initiating conversations around sensitive topics.

This 3-hour digital event will give you an overview of effective techniques for managing difficult conversations with employees with confidence.



Digital via Zoom
19 September 2022
10:00 - 16:00
Management training for developing managers

This event will focus on the key skills needed to be an effective manager.



Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.


Colwyn Bay
19 September 2022
10:00 - 16:00
Management training for developing managers

This event will focus on the key skills needed to be an effective manager.



Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.


Swansea
22 September 2022
09:30 - 12:30
How to manage homeworkers - digital event

Homeworking has been a popular form of flexible working for some time. More businesses are now applying hybrid working, which can bring a set of new challenges, managing people remotely being one of them.

This 3-hour digital event will give an essential overview of the law and good practice, providing you with the skills and knowledge needed to confidently manage employees working from home.



Digital via Zoom