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Note to customers:

Acas training courses are now being run remotely using Zoom. We have a range of management, employment law and HR training courses available. We can also provide remote training courses for your workplace if you need to train larger groups or teams. To let us know how we can help, call us on 0300 123 1150, Monday to Friday, 9am to 5pm. Or, fill in our enquiry form

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All Acas events in the Wales region

Click on an event for more information and to book places. 

21 April 2021
10:00 - 13:00
Managing employee mental health (England & Wales) - digital event

This 3-hour digital event is based on our popular face to face training. It has been tailored specifically to help you support employee mental health issues during these unprecedented times.



Through guidance, discussion and activities, this interactive event will provide you with the skills and knowledge you need to confidently manage good employee mental health, both remotely and in the workplace.


Digital via Zoom
26 April 2021
10:00 - 12:00 Nearly Full
Employment law update - digital event

The legal landscape and how it affects your workplace is constantly evolving. 

This digital event will update you on the latest changes in legislation and highlight future developments - a key consideration for business planning. It includes information on new rules and regulations arising from the Coronavirus pandemic, including vaccinations and testing, and the implications for employers of leaving the European Union.

This event is nearly full

Digital via Zoom
26 April 2021
10:00 - 13:00
Changing terms and conditions of employment (England & Wales) - digital event

Changing an employee’s terms and conditions may be necessary for business reasons, however doing so can present concerns for both the employee and employer. 



This 3-hour digital event will help you understand the legal obligations and good practice, so that you can be confident in your decisions to implement a change to employment terms and conditions.  


Digital via Zoom
26 April 2021
10:00 - 10:00 Full
Having difficult conversations (England & Wales) - digital event

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This digital event will give you practical and effective techniques to confidently conduct and manage difficult conversations with employees.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 26th of April 2021, 10:00 – 13:00
  • Day 2 - 27th of April 2021, 10:00 – 13:00
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
28 April 2021
10:00 - 13:00
Redundancy: getting it right (England & Wales) - digital event

Making staff redundant is a difficult but sometimes necessary decision.



This digital event outlines the legal responsibilities faced by employers managing redundancies. It will also focus on good practice at this challenging time. 


Digital via Zoom
28 April 2021
10:00 - 10:00 Nearly Full
Essential skills for line managers (England & Wales) - digital event

This digital event will provide you with a comprehensive overview of the essential ‘people’ skills required in supervisory/line management roles.

It will also explore the importance of addressing absence, bullying and harassment and discipline and grievance matters.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are: 

  • Day 1 - 28th of April 2021, 10:00 – 13:00
  • Day 2 - 29th of April 2021, 10:00 – 13:00
This event is nearly full

Digital via Zoom
29 April 2021
10:00 - 13:00
Managing absence at work (England & Wales)- digital event

This 3 hour digital event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.

Digital via Zoom
4 May 2021
10:00 - 13:00
How to manage homeworkers (England & Wales) - digital event

One of the biggest changes resulting from the coronavirus pandemic has been the switch to working from home. For many businesses, managing people remotely is a new challenge.



This 3-hour digital event will give an essential overview of the law and good practice, providing you with the skills and knowledge needed to confidently manage employees working from home.


Digital via Zoom
5 May 2021
13:00 - 16:00
Conducting investigations (England & Wales) - digital event

This digital event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 5th of May 2021, 13:00 - 16:00
  • Day 2 - 6th of May 2021, 13:00 - 16:00


Digital via Zoom
17 May 2021
10:00 - 13:00
Managing conflict (England & Wales) - digital event

This digital event explores the reasons behind conflict in the workplace and the effects it can have on individuals and the business. It will provide you with the key skills that you need to address conflict in your workplace at an early stage.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 17th of May 2021, 10:00 – 13:00
  • Day 2 - 18th of May 2021, 10:00 – 13:00


Digital via Zoom
18 May 2021
10:00 - 10:00 Full
Essential skills for line managers (England & Wales) - digital event

This digital event will provide you with a comprehensive overview of the essential ‘people’ skills required in supervisory/line management roles.

It will also explore the importance of addressing absence, bullying and harassment and discipline and grievance matters.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 18th of May 2021, 10:00 – 13:00
  • Day 2 - 19th of May 2021, 10:00 – 13:00
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
20 May 2021
10:00 - 13:00
Behaviours at work: understanding the unacceptable (England & Wales) - digital event

Behaviours such as bullying and harassment can increase absence levels and employee turnover, lower morale and reduce productivity. 



This 3-hour digital event will look at what constitutes unacceptable behaviour and provide you with the skills needed to confidently identify and address such behaviours should they arise in your workplace.


Digital via Zoom
24 May 2021
10:00 - 13:00
Essential skills for line managers (England & Wales) - digital event

This digital event will provide you with a comprehensive overview of the essential ‘people’ skills required in supervisory/line management roles.

It will also explore the importance of addressing absence, bullying and harassment and discipline and grievance matters.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are: 

  • Day 1 - 24th of May 2021, 10:00 – 13:00
  • Day 2 - 25th of May 2021, 10:00 – 13:00


Digital via Zoom
25 May 2021
10:00 - 10:00
HR for beginners (England & Wales) - digital event

This digital event will introduce you to the fundamentals of employing people. It maps the employment relationship from recruitment, issuing contracts, managing holidays, absence and disciplinary matters, through to ending the employment relationship.

You will also receive a helpful tool kit of sample policies and letters to use in your workplace.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 25th of May 2021, 10:00 – 13:00
  • Day 2 - 26th of May 2021, 10:00 – 13:00


Digital via Zoom
27 May 2021
10:00 - 13:00
Managing discipline and grievance (England & Wales) - digital event

During these unprecedented times, more people are working remotely. How your business deals with discipline and grievance may need to be adapted but it must still follow employment legislation. 



This digital event will provide you with an overview of the Acas Code of Practice and the key skills you need to confidently manage discipline and grievance procedures in your workplace and remotely.


Digital via Zoom
7 June 2021
10:00 - 10:00
Mediation skills for managers (England & Wales) - digital event

This digital event will provide you with the skills and knowledge required to effectively mediate disputes, leading to sustainable solutions to conflict within your workplace.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 7th of June 2021, 10:00 – 13:00
  • Day 2 - 8th of June 2021, 10:00 – 13:00


Digital via Zoom
9 June 2021
10:00 - 10:00
Having difficult conversations (England & Wales) - digital event

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This digital event will give you practical and effective techniques to confidently conduct and manage difficult conversations with employees.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 9th of June 2021, 10:00 – 13:00
  • Day 2 - 10th of June 2021, 10:00 – 13:00


Digital via Zoom
11 June 2021
10:00 - 13:00
Managing performance and staff appraisals (England & Wales) - digital event

Performance management can help businesses achieve success by getting the best from their employees. This can be particularly important during difficult economic times. 


This 3-hour digital event will enable you to understand and effectively utilise performance management processes in the workplace.



Digital via Zoom
21 June 2021
10:00 - 10:00
Recruitment, selection and retention - digital event

Successful recruitment and retaining experienced staff can help businesses thrive and improve staff engagement. This in-depth digital event will help you gain the expertise you need to recruit, select and retain the right people for your business.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 21st of June 2021, 10:00 – 13:00
  • Day 2 - 22nd of June 2021, 10:00 – 13:00


Digital via Zoom
22 June 2021
10:00 - 13:00
Managing employee mental health (England & Wales) - digital event

This 3-hour digital event is based on our popular face to face training. It has been tailored specifically to help you support employee mental health issues during these unprecedented times.



Through guidance, discussion and activities, this interactive event will provide you with the skills and knowledge you need to confidently manage good employee mental health, both remotely and in the workplace.


Digital via Zoom
23 June 2021
10:00 - 13:00
Managing absence at work (England & Wales)- digital event

This 3 hour digital event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.

Digital via Zoom
24 June 2021
10:00 - 13:00
Redundancy: getting it right (England & Wales) - digital event

Making staff redundant is a difficult but sometimes necessary decision.



This digital event outlines the legal responsibilities faced by employers managing redundancies. It will also focus on good practice at this challenging time. 


Digital via Zoom
29 September 2021
10:00 - 16:00
CIWM - mediation training accredited (digital)

 This course provides training and accreditation for you to:

  • Become an internal mediator in your workplace
  • Gain accreditation if you are already workplace mediator 
  • Develop better conflict management and interpersonal skills for day to day relationship management

The course consists of 5 units and will take place over 5 days. The training is from 10:00 - 16:00 each day and the dates are:

  • Week One: Wednesday 29th September, Thursday 30th September 2021
  • Week Two: Wednesday 6th October, Thursday 7th October and Friday 8th October 2021

This is a digital event.



Digital via Zoom