Acas Logo
Help & advice for employers and employees
Website URL :

You are here: 
   



All Acas events in the Wales region

Click on an event for more information and to book places. 

30 June 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Usk
30 June 2017
10:00 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Wrexham
6 July 2017
09:30 - 16:00
Having difficult conversations

This course provides you with practical and effective techniques to conduct and manage difficult conversations with staff.

Wrexham
11 July 2017
10:00 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.



A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.


Wrexham
14 July 2017
09:30 - 16:00
Having difficult conversations

This course provides you with practical and effective techniques to conduct and manage difficult conversations with staff.

Cardiff
18 July 2017
09:30 - 13:00 Nearly Full
Employment Law Update - Spring 2017 series

2016 brought the usual changes to employment law that affected every workplace such as the introduction of the National Living Wage, a significant change for employers. 2017 sees the introduction of Gender pay gap reporting for those employing over 250 staff.


At the same time, case law continues to have an impact on decisions ranging from how to calculate holiday pay to discrimination and unfair dismissal.


Our 2017 series of employment law updates will cover all of the "need to know" developments and how they will affect your organisation.

This event is nearly full

Wrexham
19 July 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Cardiff
20 July 2017
10:00 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Pontypridd
25 July 2017
09:30 - 16:00 Nearly Full
Managing an ageing workforce

This full day event will focus on the benefits and challenges of managing a multi-generational workforce. It will provide you with practical guidance on recruiting and retaining older workers, achieving a healthy work-life balance for employees, performance management, retirement and recognising the most common health concerns that can affect older workers. This event is nearly full

Cardiff
27 July 2017
09:30 - 16:00
Managing challenging behaviour in the workplace

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Cardiff
27 July 2017
10:00 - 16:00
7 ways to make your organisation more productive

This event will provide you with practical and effective techniques designed to help increase workplace productivity. Delegates who attend this event will be able to take learning back into their organisations and formulate effective plans to add value to the work of their people and teams.

Newport
9 August 2017
09:30 - 13:00
Managing Holidays

This event will take you through the tricky area of calculating annual leave entitlement and holiday pay, show you how to manage leave requests during peak times, and explore the implications of recent case-law including how overtime, sickness, maternity and sleep-ins affect holiday pay.

Chepstow
10 August 2017
09:30 - 13:00
Managing Holidays

This half day course will cover the main provisions of managing holidays in accordance with the working time regulations, the impact the regulations could have on your business, and help you identify the areas of any existing policies and procedures you may need to review. The training includes trainer led discussion on landmark cases and affords delegates the time to explore the issues and embed their learning.

Wrexham
11 August 2017
09:30 - 13:00
Contracts of Employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Swansea
11 August 2017
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Swansea
15 August 2017
09:30 - 13:00
Managing Discipline and Grievance

This course will help develop your knowledge and skills when managing or conducting employee discipline and or grievance procedures.

Pontypridd
15 August 2017
09:30 - 13:00
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Wrexham
17 August 2017
09:30 - 13:00
Employment Law Update - Spring 2017 series

2016 brought the usual changes to employment law that affected every workplace such as the introduction of the National Living Wage, a significant change for employers. 2017 sees the introduction of Gender pay gap reporting for those employing over 250 staff.


At the same time, case law continues to have an impact on decisions ranging from how to calculate holiday pay to discrimination and unfair dismissal.


Our 2017 series of employment law updates will cover all of the "need to know" developments and how they will affect your organisation.



Cardiff
18 August 2017
10:00 - 16:00
Recruitment, Selection and Retention

Gain the relevant expertise to recruit, select and retain the right people for your organisation.

Ewloe
23 August 2017
10:00 - 16:00
Getting the best from your workplace - Engaging with staff

This course will look at a range of ways to engage with staff and get more from your workplace – from recruiting and managing people to addressing and rewarding performance across a range of job types.

The course aims to give delegates skills and tips on getting more from your people. We will look at the different types of contracts and working patterns you can offer workers to maximise flexibility and performance and delegates will have the opportunity to learn more about properly engaging and consulting with staff.

This event is designed to give people managers new skills and valuable lessons they can take back into their organisation to help improve productivity and efficiency on an ongoing basis.


Newport
23 August 2017
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Cardiff
25 August 2017
09:30 - 13:00
Contracts of Employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Cwmbran
29 August 2017
09:30 - 13:00
Managing absence at work

Learn practical management techniques to help improve attendance, and discover what the law says you can and cannot do when managing workplace absence.

Swansea
29 August 2017
10:00 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Newport
29 August 2017
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newport
30 August 2017
09:30 - 16:00
Redundancy and Restructuring - Managing the change and understanding the options

This course will help you to find out all you need to know, about how to carry out redundancies in the most fair and efficient way possible.

Llanelli
30 August 2017
10:00 - 16:00
Recruitment, Selection and Retention

Gain the relevant expertise to recruit, select and retain the right people for your organisation.

Swansea
5 September 2017
10:00 - 16:00
Mock Disciplinary Hearing

Going through a disciplinary process can be daunting. This interactive event will give you a real insight into what to expect when conducting a disciplinary hearing, with tips and techniques on how to best manage the process.

Swansea
5 September 2017
10:00 - 16:00
3 Day Workplace Mediator Training

3 Day Workplace Mediator Training; equipping people as mediators in their workplace.

Ewloe
6 September 2017
10:00 - 16:00
Appraisals and performance management skills for line managers

In a difficult economic environment it is important that businesses get the best from their staff.

This course will enable delegates to understand performance management at work and how to operate a policy successfully.



Chepstow
12 September 2017
09:30 - 16:00
Redundancy and Restructuring - Managing the change and understanding the options

This course will help you to find out all you need to know, about how to carry out redundancies in the most fair and efficient way possible.

Cwmbran
14 September 2017
09:30 - 13:00
Contracts of Employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Ewloe
19 September 2017
10:00 - 16:00
Getting the best from your workplace - Engaging with staff

This course will look at a range of ways to engage with staff and get more from your workplace – from recruiting and managing people to addressing and rewarding performance across a range of job types.

The course aims to give delegates skills and tips on getting more from your people. We will look at the different types of contracts and working patterns you can offer workers to maximise flexibility and performance and delegates will have the opportunity to learn more about properly engaging and consulting with staff.

This event is designed to give people managers new skills and valuable lessons they can take back into their organisation to help improve productivity and efficiency on an ongoing basis.


Cardiff
20 September 2017
09:30 - 13:00
Managing Discipline and Grievance

This course will help develop your knowledge and skills when managing or conducting employee discipline and or grievance procedures.

Wrexham
20 September 2017
09:30 - 16:00
Redundancy and Restructuring - Managing the change and understanding the options

This course will help you to find out all you need to know, about how to carry out redundancies in the most fair and efficient way possible.

Ewloe
20 September 2017
09:30 - 16:00 Nearly Full
CIWM Certificate in Internal Workplace Mediation

Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.

This five day event and will take place over two weeks; 20th & 21st September 2017 and then 26th, 27th & 28th September 2017.

This event is nearly full

Cardiff
22 September 2017
10:00 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Carmarthen
26 September 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Swansea
29 September 2017
09:30 - 13:00
Contracts of Employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Cardiff
29 September 2017
10:00 - 16:00
Getting the best from your workplace - Engaging with staff

This course will look at a range of ways to engage with staff and get more from your workplace – from recruiting and managing people to addressing and rewarding performance across a range of job types.

The course aims to give delegates skills and tips on getting more from your people. We will look at the different types of contracts and working patterns you can offer workers to maximise flexibility and performance and delegates will have the opportunity to learn more about properly engaging and consulting with staff.

This event is designed to give people managers new skills and valuable lessons they can take back into their organisation to help improve productivity and efficiency on an ongoing basis.


Wrexham
2 October 2017
10:00 - 16:00
Appraisals and performance management skills for line managers

In a difficult economic environment it is important that businesses get the best from their staff. This course will enable delegates to understand performance management at work and how to operate a policy successfully.

Swansea
3 October 2017
10:00 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Cardiff
4 October 2017
10:00 - 16:00
Facilitated Discussions and Mediation Skills for Managers

A practical course to provide the skills and information for managers to operate effectively within your organisation.

Kidwelly
6 October 2017
09:30 - 13:00
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Swansea
6 October 2017
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Wrexham
9 October 2017
09:30 - 13:00
Changing a contract of employment

A comprehensive overview of how to change a contract of employment

Llanelli
10 October 2017
10:00 - 16:00
Simplifying TUPE in a day: understand the rules and avoid the pitfalls

Business transfers, outsourcing, being sold off, privatised – whatever the context - TUPE transfers can be one of the most testing, confusing and stressful areas of business activity for employers and employees from all sectors.



In January 2014 the Government introduced new TUPE legislation that brought significant changes – join us to make sure that you’re aware of what these mean for your organisation.



This special Acas event will help explain and simplify TUPE. We will focus on providing a clear overview of the process and a checklist of procedures that need to be considered before embarking on TUPE.


We will give an update on recent legal cases and importantly we will show delegates how to ensure employment relations issues are dealt with effectively alongside the legal considerations.


Acas' employment relations experts will be joined at this event by:



Dr John McMullen
, one of the best known employment lawyers in the UK and regarded as the country's leading expert on TUPE.


John is Director of Employment Law at Wrigleys Solicitors LLP, Visiting Professor of Law at Durham University and author of leading textbook, Business Transfers and Employee Rights



Swansea
11 October 2017
09:30 - 13:00
Dress in the workplace, tattoos and piercings

What are you allowed to ask your employees to wear? And how far can you influence how they present themselves in the workplace and to your customers?


This can be a very tricky issue which has led many employers into high profile debates in the media spotlight.


In this half-day course, our experienced trainers will explain, in a practical and straightforward way, employer and employee rights, the benefits of having a dress code policy and how best to successfully implement one.





Newport
13 October 2017
09:30 - 13:00
Managing Discipline and Grievance

This course will help develop your knowledge and skills when managing or conducting employee discipline and or grievance procedures.

Swansea
17 October 2017
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Chepstow
18 October 2017
09:30 - 16:00
CIWM Certificate in Internal Workplace Mediation

Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.


This five day event and will take place over two weeks; 18th & 19th October and then 24th, 25th & 26th October 2017.



Aberystwyth
27 October 2017
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Llanelli
31 October 2017
10:00 - 16:00
Simplifying TUPE in a day: understand the rules and avoid the pitfalls

Business transfers, outsourcing, being sold off, privatised – whatever the context - TUPE transfers can be one of the most testing, confusing and stressful areas of business activity for employers and employees from all sectors.



In January 2014 the Government introduced new TUPE legislation that brought significant changes – join us to make sure that you’re aware of what these mean for your organisation.



This special Acas event will help explain and simplify TUPE. We will focus on providing a clear overview of the process and a checklist of procedures that need to be considered before embarking on TUPE.


We will give an update on recent legal cases and importantly we will show delegates how to ensure employment relations issues are dealt with effectively alongside the legal considerations.


Acas' employment relations experts will be joined at this event by:



Dr John McMullen
, one of the best known employment lawyers in the UK and regarded as the country's leading expert on TUPE.


John is Director of Employment Law at Wrigleys Solicitors LLP, Visiting Professor of Law at Durham University and author of leading textbook, Business Transfers and Employee Rights



Bangor
2 November 2017
10:00 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Ewloe
3 November 2017
10:00 - 16:00
Getting the best from your workplace - Engaging with staff

This course will look at a range of ways to engage with staff and get more from your workplace – from recruiting and managing people to addressing and rewarding performance across a range of job types.

The course aims to give delegates skills and tips on getting more from your people. We will look at the different types of contracts and working patterns you can offer workers to maximise flexibility and performance and delegates will have the opportunity to learn more about properly engaging and consulting with staff.

This event is designed to give people managers new skills and valuable lessons they can take back into their organisation to help improve productivity and efficiency on an ongoing basis.


Swansea
6 November 2017
09:30 - 16:00
Having difficult conversations

This course provides you with practical and effective techniques to conduct and manage difficult conversations with staff.

Bangor
7 November 2017
09:30 - 13:00
Mock mediation - A rare opportunity to see mediation in action

Managers don’t need to be told how time consuming, stressful, disruptive and expensive conflict can be for all concerned. This event will demonstrate what mediation looks like in practice and how it works to resolve conflict quickly and effectively with tangible business benefits.


It will be an interactive event in which you see the various stages of the process in action. We will take a step by step approach and invite the audience to participate in discussions throughout.



Cardiff
7 November 2017
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Cardiff
9 November 2017
09:30 - 13:00
Managing Holidays

This half day course will cover the main provisions of managing holidays in accordance with the working time regulations, the impact the regulations could have on your business, and help you identify the areas of any existing policies and procedures you may need to review. The training includes trainer led discussion on landmark cases and affords delegates the time to explore the issues and embed their learning.

Cardiff
10 November 2017
09:30 - 13:00
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Cardiff
10 November 2017
10:00 - 16:00
Appraisals and performance management skills for line managers

In a difficult economic environment it is important that businesses get the best from their staff.

This course will enable delegates to understand performance management at work and how to operate a policy successfully.



Wrexham
13 November 2017
10:00 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Swansea
15 November 2017
09:30 - 16:00
Managing an ageing workforce

This full day event will focus on the benefits and challenges of managing a multi-generational workforce. It will provide you with practical guidance on recruiting and retaining older workers, achieving a healthy work-life balance for employees, performance management, retirement and recognising the most common health concerns that can affect older workers.

Cardiff
15 November 2017
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Wrexham
16 November 2017
09:30 - 13:00
Managing Holidays

This half day course will cover the main provisions of managing holidays in accordance with the working time regulations, the impact the regulations could have on your business, and help you identify the areas of any existing policies and procedures you may need to review. The training includes trainer led discussion on landmark cases and affords delegates the time to explore the issues and embed their learning.

Ewloe
17 November 2017
09:30 - 16:00
Having difficult conversations

This full day event will provide you with practical and effective techniques to confidently conduct, and manage difficult conversations with staff.

Pontypridd
17 November 2017
09:30 - 13:00
Managing Discipline and Grievance

This course will help develop your knowledge and skills when managing or conducting employee discipline and or grievance procedures.

Cardiff
21 November 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Cardiff
23 November 2017
09:30 - 13:00
Managing absence at work

Learn practical management techniques to help improve attendance, and discover what the law says you can and cannot do when managing workplace absence.

Wrexham
23 November 2017
10:00 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Cardiff
24 November 2017
09:30 - 13:00
Managing Holidays

This half day course will cover the main provisions of managing holidays in accordance with the working time regulations, the impact the regulations could have on your business, and help you identify the areas of any existing policies and procedures you may need to review. The training includes trainer led discussion on landmark cases and affords delegates the time to explore the issues and embed their learning.

Llanelli
24 November 2017
09:30 - 16:00
Having difficult conversations

This full day event will provide you with practical and effective techniques to confidently conduct, and manage difficult conversations with staff.

Llanelli
28 November 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Bangor
28 November 2017
10:00 - 16:00
Simplifying TUPE in a day: understand the rules and avoid the pitfalls

Business transfers, outsourcing, being sold off, privatised – whatever the context - TUPE transfers can be one of the most testing, confusing and stressful areas of business activity for employers and employees from all sectors.



In January 2014 the Government introduced new TUPE legislation that brought significant changes – join us to make sure that you’re aware of what these mean for your organisation.



This special Acas event will help explain and simplify TUPE. We will focus on providing a clear overview of the process and a checklist of procedures that need to be considered before embarking on TUPE.


We will give an update on recent legal cases and importantly we will show delegates how to ensure employment relations issues are dealt with effectively alongside the legal considerations.


Acas' employment relations experts will be joined at this event by:



Dr John McMullen
, one of the best known employment lawyers in the UK and regarded as the country's leading expert on TUPE.


John is Director of Employment Law at Wrigleys Solicitors LLP, Visiting Professor of Law at Durham University and author of leading textbook, Business Transfers and Employee Rights



Cardiff
30 November 2017
09:30 - 13:00
Managing Holidays

This half day course will cover the main provisions of managing holidays in accordance with the working time regulations, the impact the regulations could have on your business, and help you identify the areas of any existing policies and procedures you may need to review. The training includes trainer led discussion on landmark cases and affords delegates the time to explore the issues and embed their learning.

Newport
1 December 2017
10:00 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Swansea
4 December 2017
10:00 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Ewloe
8 December 2017
09:30 - 16:00
Having difficult conversations

This full day event will provide you with practical and effective techniques to confidently conduct, and manage difficult conversations with staff.

Llandudno
12 December 2017
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Llanelli
13 December 2017
09:30 - 16:00
Managing an ageing workforce

This full day event will focus on the benefits and challenges of managing a multi-generational workforce. It will provide you with practical guidance on recruiting and retaining older workers, achieving a healthy work-life balance for employees, performance management, retirement and recognising the most common health concerns that can affect older workers.

Wrexham
14 December 2017
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Cardiff
19 December 2017
10:00 - 16:00
Recruitment, Selection and Retention

Gain the relevant expertise to recruit, select and retain the right people for your organisation.

Cardiff
10 January 2018
10:00 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Newport
12 January 2018
10:00 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Newport
18 January 2018
09:30 - 16:00
Having difficult conversations

This full day event will provide you with practical and effective techniques to confidently conduct, and manage difficult conversations with staff.

Newport
19 January 2018
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Carmarthen
22 January 2018
09:30 - 13:00
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Cardiff
24 January 2018
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Carmarthen
25 January 2018
09:30 - 13:00
Mock mediation - A rare opportunity to see mediation in action

Managers don’t need to be told how time consuming, stressful, disruptive and expensive conflict can be for all concerned. This event will demonstrate what mediation looks like in practice and how it works to resolve conflict quickly and effectively with tangible business benefits.


It will be an interactive event in which you see the various stages of the process in action. We will take a step by step approach and invite the audience to participate in discussions throughout.



Carmarthen
26 January 2018
09:30 - 13:00
Managing absence at work

Learn practical management techniques to help improve attendance, and discover what the law says you can and cannot do when managing workplace absence.

Cardiff
29 January 2018
09:30 - 16:00
Managing an ageing workforce

This full day event will focus on the benefits and challenges of managing a multi-generational workforce. It will provide you with practical guidance on recruiting and retaining older workers, achieving a healthy work-life balance for employees, performance management, retirement and recognising the most common health concerns that can affect older workers.

Llanelli
30 January 2018
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Ewloe
31 January 2018
09:30 - 13:00
Managing Discipline and Grievance

This course will help develop your knowledge and skills when managing or conducting employee discipline and or grievance procedures.

Newport
5 February 2018
09:30 - 16:00
Having difficult conversations

This full day event will provide you with practical and effective techniques to confidently conduct, and manage difficult conversations with staff.

Cardiff
5 February 2018
10:00 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Llanelli
5 February 2018
10:00 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Wrexham
7 February 2018
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Cardiff
12 February 2018
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Cardiff
13 February 2018
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Portmeirion
16 February 2018
09:30 - 13:00
Managing Discipline and Grievance

This course will help develop your knowledge and skills when managing or conducting employee discipline and or grievance procedures.

Cardiff
19 February 2018
09:30 - 13:00
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Wrexham
20 February 2018
09:30 - 16:00
CIWM Certificate in Internal Workplace Mediation

Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.

Ewloe
28 February 2018
09:00 - 16:00
Managing an ageing workforce

This full day event will focus on the benefits and challenges of managing a multi-generational workforce. It will provide you with practical guidance on recruiting and retaining older workers, achieving a healthy work-life balance for employees, performance management, retirement and recognising the most common health concerns that can affect older workers.

Chepstow
28 February 2018
09:30 - 13:00
Managing absence at work

Learn practical management techniques to help improve attendance, and discover what the law says you can and cannot do when managing workplace absence.

Ewloe
7 March 2018
09:30 - 13:00
Managing Discipline and Grievance

This course will help develop your knowledge and skills when managing or conducting employee discipline and or grievance procedures.

Ewloe
7 March 2018
10:00 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Cardiff
8 March 2018
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Cardiff
9 March 2018
10:00 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Cardiff
14 March 2018
09:30 - 13:00
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Llanelli
15 March 2018
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Pontypridd
16 March 2018
09:30 - 13:00
Managing absence at work

Learn practical management techniques to help improve attendance, and discover what the law says you can and cannot do when managing workplace absence.

Swansea
16 March 2018
09:30 - 16:00
Having difficult conversations

This full day event will provide you with practical and effective techniques to confidently conduct, and manage difficult conversations with staff.

Swansea
21 March 2018
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Wrexham