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All Acas events in the Wales region

Click on an event for more information and to book places. 

24 January 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Cardiff
25 January 2017
10:00 - 16:00 Nearly Full
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings. This event is nearly full

Cardiff
26 January 2017
09:30 - 13:00
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Newport
27 January 2017
10:00 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.



A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.


Llanelli
30 January 2017
09:30 - 16:00 Full
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour. This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Cardiff
31 January 2017
09:30 - 13:00
All you need to know about Shared Parental Leave

2016 brings the biggest shake up in maternity and paternity rights in recent times. Learn about all the changes and what you need to do to manage the process fairly in your organisation.

Cardiff
31 January 2017
09:30 - 13:00
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Wrexham
31 January 2017
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Ewloe
2 February 2017
09:30 - 13:00
Managing Discipline and Grievance

This course will help develop your knowledge and skills when managing or conducting employee discipline and or grievance procedures.

Cardiff
2 February 2017
10:00 - 16:00
Making your organisation more productive: A practical course

This new event provides managers and team leaders with practical and effective techniques designed to help increase workplace productivity.  Delegates will be able to take learning back into their organisations and formulate effective plans to add value to the work of their people and teams.

Anglesey
2 February 2017
10:00 - 16:00
Recruitment, Selection and Retention

Gain the relevant expertise to recruit, select and retain the right people for your organisation.

Wrexham
7 February 2017
10:00 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.



A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.


Cardiff
8 February 2017
10:30 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Newport
9 February 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Ewloe
9 February 2017
10:00 - 16:00
Cynnal sgyrsiau anodd (Having Difficult Conversations delivered in the medium of Welsh)

Trosolwg: Mae'r cwrs hwn yn darparu technegau ymarferol ac effeithiol i gynnal a rheoli sgyrsiau anodd â staff.

Prestatyn
10 February 2017
10:30 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Cardiff
14 February 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Swansea
14 February 2017
10:00 - 16:00 Nearly Full
Making your organisation more productive: A practical course

This new event provides managers and team leaders with practical and effective techniques designed to help increase workplace productivity.  Delegates will be able to take learning back into their organisations and formulate effective plans to add value to the work of their people and teams. This event is nearly full

Cardiff
15 February 2017
09:30 - 13:00
Mock mediation - A rare opportunity to see mediation in action

Managers don’t need to be told how time consuming, stressful, disruptive and expensive conflict can be for all concerned. This event will demonstrate what mediation looks like in practice and how it works to resolve conflict quickly and effectively with tangible business benefits.


It will be an interactive event in which you see the various stages of the process in action. We will take a step by step approach and invite the audience to participate in discussions throughout.



Cardiff
15 February 2017
10:00 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Swansea
16 February 2017
10:00 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Wrexham
16 February 2017
10:00 - 16:00
Cynnal sgyrsiau anodd (Having Difficult Conversations delivered in the medium of Welsh)

Trosolwg: Mae'r cwrs hwn yn darparu technegau ymarferol ac effeithiol i gynnal a rheoli sgyrsiau anodd â staff.

Caerdydd
17 February 2017
09:30 - 13:00
Managing absence at work

Learn practical management techniques to help improve attendance, and discover what the law says you can and cannot do when managing workplace absence.

Cardiff
17 February 2017
10:30 - 16:00
Having difficult conversations

This course provides you with practical and effective techniques to conduct and manage difficult conversations with staff.

Swansea
21 February 2017
09:30 - 13:00
Changing a contract of employment

A comprehensive overview of how to change a contract of employment

Wrexham
22 February 2017
09:30 - 13:00
Contracts of Employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Swansea
23 February 2017
09:30 - 13:00
Managing absence at work

Learn practical management techniques to help improve attendance, and discover what the law says you can and cannot do when managing workplace absence.

Wrexham
24 February 2017
09:30 - 13:00
Gender Pay Reporting

New legislation on Gender Pay reporting is due to be introduced in late 2016 with the first measures taking effect from April 2017.


It will be soon be compulsory for organisations with over 250 employees to measure and report on their Gender Pay gap.


The new legislation will apply to public and private businesses and voluntary sector organisations. NB: Whether wholly Welsh authorities are required to do so will be a matter for the Welsh Government and is yet to be determined.


Organisations employing more than 250 employees may need to review their current pay systems, other people policies and reporting processes to make sure they can best comply with the new legislation.


 



Ewloe
24 February 2017
09:30 - 13:00
Managing absence at work

Learn practical management techniques to help improve attendance, and discover what the law says you can and cannot do when managing workplace absence.

Swansea
28 February 2017
09:30 - 13:00
Managing Discipline and Grievance

This course will help develop your knowledge and skills when managing or conducting employee discipline and or grievance procedures.

Ewloe
28 February 2017
10:00 - 16:00
Getting the best from your workplace - Engaging with staff

This course will look at a range of ways to engage with staff and get more from your workplace – from recruiting and managing people to addressing and rewarding performance across a range of job types.

The course aims to give delegates skills and tips on getting more from your people. We will look at the different types of contracts and working patterns you can offer workers to maximise flexibility and performance and delegates will have the opportunity to learn more about properly engaging and consulting with staff.

This event is designed to give people managers new skills and valuable lessons they can take back into their organisation to help improve productivity and efficiency on an ongoing basis.


Narberth
2 March 2017
09:30 - 13:00
Stress in the Workplace

Practical guidance to recognise, manage and minimise stress in your workplace. This training explains the key components of the HSE stress management standards.


This event will be delivered in collaboration with Gelong Thubten who teaches mindfulness internationally at companies such as Google and HSBC, and organisations such as the NHS and Council departments, schools and universities. His work is often featured in the media.


Thubten will provide an introduction to the practice of mindfulness, with emphasis on practice as well as theory. He will look at the brain science of stress, and the importance of mental focus and resilience, as well as positive relations with others. These factors play a major role in staff wellbeing but also productivity. He will look at how mindfulness addresses these areas. Delegates will learn easily accessible methods which can be practiced back in the work place and at home.



Mold
2 March 2017
09:30 - 13:00
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Swansea
3 March 2017
10:00 - 16:00
Working Wales: Acas Wales Annual Conference 2017

Our Working Wales conference will provide you with practical ideas to make a real difference to your organisation. Through a series of plenary and optional breakouts sessions, we will update you on the latest changes and trends in HR and Employment Law as well as discussing ways to retain your best workers and enhance your working practices to get the best from your staff.

This event will include important updates on: the potential effect of Brexit on the employment relations landscape, The Trade Union Bill, The Apprenticeship Levy and changes in Employment Law.


Cardiff
6 March 2017
10:00 - 16:00
Facilitated Discussions and Mediation Skills for Managers

A practical course to provide the skills and information for managers to operate effectively within your organisation.

Kidwelly
7 March 2017
09:30 - 13:00
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.



Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.


Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.





Swansea
7 March 2017
09:30 - 16:00
3 Day Workplace Mediator Training

3 Day Workplace Mediator Training; equipping people as mediators in their workplace.

Swansea
8 March 2017
09:30 - 13:00
Managing Discipline and Grievance

This course will help develop your knowledge and skills when managing or conducting employee discipline and or grievance procedures.

Llanelli
8 March 2017
10:00 - 16:00
Facilitated Discussions and Mediation Skills for Managers

A practical course to provide the skills and information for managers to operate effectively within your organisation.

Cardiff
8 March 2017
10:00 - 16:00
Getting the best from your workplace - Engaging with staff

This course will look at a range of ways to engage with staff and get more from your workplace – from recruiting and managing people to addressing and rewarding performance across a range of job types.

The course aims to give delegates skills and tips on getting more from your people. We will look at the different types of contracts and working patterns you can offer workers to maximise flexibility and performance and delegates will have the opportunity to learn more about properly engaging and consulting with staff.

This event is designed to give people managers new skills and valuable lessons they can take back into their organisation to help improve productivity and efficiency on an ongoing basis.


Ewloe
9 March 2017
10:00 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Newport
10 March 2017
09:30 - 16:00
Having difficult conversations

This course provides you with practical and effective techniques to conduct and manage difficult conversations with staff.

Ewloe
13 March 2017
09:30 - 16:00
Appraisals and performance management skills for line managers

In a difficult economic environment it is important that businesses get the best from their staff.

This course will enable delegates to understand performance management at work and how to operate a policy successfully.



Swansea
14 March 2017
10:00 - 16:00
Having difficult conversations

This course provides you with practical and effective techniques to conduct and manage difficult conversations with staff.

Llanelli
15 March 2017
09:30 - 13:00
Contracts of Employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Cardiff
15 March 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Ewloe
17 March 2017
09:30 - 13:00
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.



Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.


Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.





Cardiff
17 March 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Llanelli
20 March 2017
09:30 - 13:00
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.



Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.


Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.





Llanelli
21 March 2017
09:30 - 16:00
Redundancy and Restructuring - Managing the change and understanding the options

This course will help you to find out all you need to know, about how to carry out redundancies in the most fair and efficient way possible.

Cardiff
23 March 2017
10:00 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.



A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.


Swansea
24 March 2017
09:30 - 13:00
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.



Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.


Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.





Ewloe
25 March 2017
10:00 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Cardiff
28 March 2017
09:30 - 16:00
Having difficult conversations

This course provides you with practical and effective techniques to conduct and manage difficult conversations with staff.

Cardiff
29 March 2017
09:30 - 13:00
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.



Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.


Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.





Wrexham
29 March 2017
10:00 - 16:00
Appraisals and performance management skills for line managers

In a difficult economic environment it is important that businesses get the best from their staff.

This course will enable delegates to understand performance management at work and how to operate a policy successfully.



Wrexham
30 March 2017
09:30 - 13:00
Changing a contract of employment

A comprehensive overview of how to change a contract of employment

Swansea
4 April 2017
10:00 - 12:00
Meet your Acas Advisor

As part of our engaging with business strategy we know how important it is for us to connect with local organisations to make sure they are fully aware of the support and services we provide.


The roadshow, is an opportunity for employers to gain an insight into how Acas can help organisations of all sizes and across any industry. It offers the opportunity to meet local Acas advisers, find out more about the services Acas provides (many of which are FREE) and network with other businesses from across the region.







Swansea
6 April 2017
09:30 - 13:00
All you need to know about Shared Parental Leave

2016 brings the biggest shake up in maternity and paternity rights in recent times. Learn about all the changes and what you need to do to manage the process fairly in your organisation.

Swansea
11 April 2017
09:30 - 13:00
Dress in the workplace, tattoos and piercings

What are you allowed to ask your employees to wear? And how far can you influence how they present themselves in the workplace and to your customers?


This can be a very tricky issue which has led many employers into high profile debates in the media spotlight.


In this half-day course, our experienced trainers will explain, in a practical and straightforward way, employer and employee rights, the benefits of having a dress code policy and how best to successfully implement one.





Newport
11 April 2017
09:30 - 16:00 Nearly Full
Practical Skills in dealing with Extreme Persistent and Difficult Staff Behaviours (Part 2)

Psychotherapist Martin J Smith, lecturer at Nottingham Trent University, will share his expertise, equipping delegates to feel more confident about what to do with colleagues who they find tricky to work with. The Acas adviser will offer best practice workplace advice for these issues.


This workshop is a follow-up to the initial workshop on extreme persistent difficult behaviour. It seeks to give participants the opportunity to apply skills and ideas developed from the first session. Therefore it is a prerequisite that delegates have already attended the initial workshop.

This event is nearly full

Cardiff
11 April 2017
10:00 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.



A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.


Wrexham
13 April 2017
10:00 - 12:00
Meet your Acas Advisor

As part of our engaging with business strategy we know how important it is for us to connect with local organisations to make sure they are fully aware of the support and services we provide.


The roadshow, is an opportunity for employers to gain an insight into how Acas can help organisations of all sizes and across any industry. It offers the opportunity to meet local Acas advisers, find out more about the services Acas provides (many of which are FREE) and network with other businesses from across the region.







Usk
19 April 2017
09:30 - 13:00
Gender Pay Reporting

New legislation on Gender Pay reporting is due to be introduced in late 2016 with the first measures taking effect from April 2017.


It will be soon be compulsory for organisations with over 250 employees to measure and report on their Gender Pay gap.


The new legislation will apply to public and private businesses and voluntary sector organisations. NB: Whether wholly Welsh authorities are required to do so will be a matter for the Welsh Government and is yet to be determined.


Organisations employing more than 250 employees may need to review their current pay systems, other people policies and reporting processes to make sure they can best comply with the new legislation.


 



Swansea
20 April 2017
09:30 - 13:00
Dress in the workplace, tattoos and piercings

What are you allowed to ask your employees to wear? And how far can you influence how they present themselves in the workplace and to your customers?


This can be a very tricky issue which has led many employers into high profile debates in the media spotlight.


In this half-day course, our experienced trainers will explain, in a practical and straightforward way, employer and employee rights, the benefits of having a dress code policy and how best to successfully implement one.





Cardiff
20 April 2017
09:30 - 13:00
Managing Holidays

This event will take you through the tricky area of calculating annual leave entitlement and holiday pay, show you how to manage leave requests during peak times, and explore the implications of recent case-law including how overtime, sickness, maternity and sleep-ins affect holiday pay.

Ewloe
21 April 2017
09:30 - 13:00
Gender Pay Reporting

New legislation on Gender Pay reporting is due to be introduced in late 2016 with the first measures taking effect from April 2017.


It will be soon be compulsory for organisations with over 250 employees to measure and report on their Gender Pay gap.


The new legislation will apply to public and private businesses and voluntary sector organisations. NB: Whether wholly Welsh authorities are required to do so will be a matter for the Welsh Government and is yet to be determined.


Organisations employing more than 250 employees may need to review their current pay systems, other people policies and reporting processes to make sure they can best comply with the new legislation.


 



Cardiff
21 April 2017
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Swansea
25 April 2017
10:00 - 12:00
Meet your Acas Advisor

As part of our engaging with business strategy we know how important it is for us to connect with local organisations to make sure they are fully aware of the support and services we provide.


The roadshow, is an opportunity for employers to gain an insight into how Acas can help organisations of all sizes and across any industry. It offers the opportunity to meet local Acas advisers, find out more about the services Acas provides (many of which are FREE) and network with other businesses from across the region.







Wrexham
25 April 2017
10:00 - 12:00
Meet your Acas Advisor

As part of our engaging with business strategy we know how important it is for us to connect with local organisations to make sure they are fully aware of the support and services we provide.


The roadshow, is an opportunity for employers to gain an insight into how Acas can help organisations of all sizes and across any industry. It offers the opportunity to meet local Acas advisers, find out more about the services Acas provides (many of which are FREE) and network with other businesses from across the region.







Cardiff
27 April 2017
09:30 - 13:00
Dress in the workplace, tattoos and piercings

What are you allowed to ask your employees to wear? And how far can you influence how they present themselves in the workplace and to your customers?


This can be a very tricky issue which has led many employers into high profile debates in the media spotlight.


In this half-day course, our experienced trainers will explain, in a practical and straightforward way, employer and employee rights, the benefits of having a dress code policy and how best to successfully implement one.





Swansea
28 April 2017
09:30 - 13:00
Dress in the workplace, tattoos and piercings

What are you allowed to ask your employees to wear? And how far can you influence how they present themselves in the workplace and to your customers?


This can be a very tricky issue which has led many employers into high profile debates in the media spotlight.


In this half-day course, our experienced trainers will explain, in a practical and straightforward way, employer and employee rights, the benefits of having a dress code policy and how best to successfully implement one.





Wrexham
28 April 2017
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Cardiff
28 April 2017
10:00 - 12:00
Cwrdd ag Acas

Trosolwg:


Fel rhan o’n strategaeth ymgysylltu â busnesau, gwyddom pa mor bwysig yw cysylltu â sefydliadau lleol i sicrhau eu bod yn llwyr ymwybodol o’r cymorth a’r gwasanaethau a ddarperir gennym. Mae’r sioe deithiol yn gyfle i gyflogwyr feithrin dealltwriaeth o sut y gall y Acas helpu sefydliadau o bob maint ac o unrhyw ddiwydiant. Mae’n rhoi’r cyfle i gwrdd â chynghorwyr Acas lleol, dod i wybod mwy am y gwasanaethau a ddarperir gan Acas (y mae llawer ohonynt ar gael AM DDIM) a rhwydweithio â busnesau eraill o bob cwr o’r rhanbarth.



Bangor
4 May 2017
10:00 - 16:00
Recruitment, Selection and Retention

Gain the relevant expertise to recruit, select and retain the right people for your organisation.

Swansea
31 May 2017
09:30 - 16:00 Nearly Full
Practical Skills in dealing with Extreme Persistent and Difficult Staff Behaviours (Part 2)

Psychotherapist Martin J Smith, lecturer at Nottingham Trent University, will share his expertise, equipping delegates to feel more confident about what to do with colleagues who they find tricky to work with. The Acas adviser will offer best practice workplace advice for these issues.


This workshop is a follow-up to the initial workshop on extreme persistent difficult behaviour. It seeks to give participants the opportunity to apply skills and ideas developed from the first session. Therefore it is a prerequisite that delegates have already attended the initial workshop.

This event is nearly full

CARDIFF