|
|
|
|
18 November 2019
09:30 - 13:00
|
|
Mental health in the workplace: good practice and the law
Managing mental health in the workplace can be complex.
This half day event has been designed to help you understand the basics of mental health in the workplace and what your organisation can do to meet both its legal obligations and demonstrate best practice.
|
|
Carmarthen
|
|
18 November 2019
10:00 - 16:00
Nearly Full
|
|
Managing discipline and grievance (full day)
The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.
This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.
This event is nearly full
|
|
Cardiff
|
|
19 November 2019
09:30 - 13:00
Nearly Full
|
|
Employment law update
The legal landscape and how it affects your business, or workplace, is constantly evolving.
This event will bring you up to date on recent changes in legislation and highlight what’s planned for the future; a key consideration for business planning.
Our experienced trainers will explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.
This event is nearly full
|
|
Aberystwyth
|
|
19 November 2019
10:00 - 16:00
|
|
Human resource management for beginners
This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.
A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.
|
|
Cardiff
|
|
20 November 2019
09:30 - 13:00
|
|
Mental health in the workplace: good practice and the law
Managing mental health in the workplace can be complex.
This half day event has been designed to help you understand the basics of mental health in the workplace and what your organisation can do to meet both its legal obligations and demonstrate best practice.
|
|
Cardiff
|
|
21 November 2019
09:30 - 13:00
Full
|
|
Menopause and the workplace
Menopause is a natural phase in every woman’s life, however there is still a stigma attached to it.
With menopausal women now the fastest growing demographic in the workplace, it’s more important than ever for employers to have a good understanding of the menopause and how they can support colleagues through the transition.
This event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.
|
|
Cardiff
|
|
25 November 2019
10:00 - 16:00
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Cardiff
|
|
26 November 2019
10:00 - 16:00
|
|
The Acas framework for effective leadership
Good leadership is essential to successfully manage an efficient and productive workplace.
This in-depth event will introduce delegates to the Acas framework for effective leadership and demonstrate how it can be applied in practice. It will consider the business advantages of good leadership and provide delegates with the opportunity to identify and build on their own leadership styles.
The event is open to all levels of management.
|
|
Wrexham
|
|
27 November 2019
09:30 - 13:00
|
|
Employment law update
The legal landscape and how it affects your business, or workplace, is constantly evolving.
This event will bring you up to date on recent changes in legislation and highlight what’s planned for the future; a key consideration for business planning.
Our experienced trainers will explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.
|
|
Ewloe
|
|
28 November 2019
09:30 - 13:00
|
|
Employment law update
The legal landscape and how it affects your business, or workplace, is constantly evolving.
This event will bring you up to date on recent changes in legislation and highlight what’s planned for the future; a key consideration for business planning.
Our experienced trainers will explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.
|
|
Brecon
|
|
29 November 2019
10:00 - 16:00
|
|
HR and Management Masterclass 2019
Join Acas Wales and leading experts for a very special day of interactive masterclasses. This event has been designed to help you enhance your management skills and to enable you to address your organisational challenges for the year ahead.
|
|
Mold
|
|
29 November 2019
10:00 - 16:00
Full
|
|
Simplifying TUPE in a day: understand the rules and avoid the pitfalls
Join Acas and a lead expert from 3PB Barristers as we demystify TUPE; one of the most complex areas of employment legislation.
We will focus on the law surrounding TUPE, employer responsibilities and the impact on employees, along with practical advice on how TUPE can be best handled and communicated.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.
|
|
Cardiff
|
|
2 December 2019
10:00 - 16:00
|
|
Performance management - how to get it right
In a challenging economic environment, it is even more important for businesses to get the most from their staff.
We focus on the essentials of performance management and equip you with the skills and knowledge to implement a fair and successful performance management system in your workplace.
|
|
Cardiff
|
|
2 December 2019
10:00 - 16:00
|
|
Human resource management for beginners
This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.
A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.
|
|
Newport
|
|
3 December 2019
10:00 - 16:00
|
|
Managing conflict
This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.
The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.
|
|
Wrexham
|
|
4 December 2019
09:30 - 13:00
|
|
Gender identity in the workplace
Employers have made great strides in creating inclusive workplaces. However, many still have little or no experience of trans, non-binary and intersex employees, causing individuals distinct challenges.
This event will explore the key areas of legislation and good practice surrounding how employers can better support trans, non-binary and intersex employees.
|
|
Rhyl
|
|
4 December 2019
09:30 - 13:00
|
|
Behaviours at work - understanding the unacceptable
Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.
This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.
|
|
Pontypridd
|
|
10 December 2019
10:00 - 16:00
|
|
|
Cardiff
|
|
12 December 2019
10:00 - 16:00
|
|
Essential skills for line managers
Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.
|
|
Wrexham
|
|
17 December 2019
09:30 - 13:00
|
|
Dress in the workplace, tattoos and piercings
What are you allowed to ask your employees to wear? And how far can you influence how they present themselves in the workplace and to your customers?
This can be a very tricky issue which has led many employers into high profile debates in the media spotlight.
In this half-day course, our experienced trainers will explain, in a practical and straightforward way, employer and employee rights, the benefits of having a dress code policy and what to consider when developing one.
|
|
Newport
|
|
18 December 2019
10:00 - 16:00
|
|
Human resource management for beginners
This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.
A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.
|
|
Mold
|
|
3 January 2020
09:30 - 13:00
|
|
Managing discipline and grievance (half day)
The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.
This half day event will provide you with an essential overview of the skills and knowledge needed to manage and conduct employee discipline and grievance procedures.
|
|
Wrexham
|
|
6 January 2020
10:00 - 16:00
|
|
Management skills workshop
A practical workshop for those new to managing staff, providing you with the skills, knowledge and confidence to become a successful manager. This course can also act as a useful refresher for more experienced managers.
|
|
Cardiff
|
|
8 January 2020
09:30 - 13:00
|
|
Managing discipline and grievance (half day)
The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.
This half day event will provide you with an essential overview of the skills and knowledge needed to manage and conduct employee discipline and grievance procedures.
|
|
Carmarthen
|
|
9 January 2020
09:30 - 13:00
|
|
Menopause and the workplace
Menopause is a natural phase in every woman’s life, however there is still a stigma attached to it.
With menopausal women now the fastest growing demographic in the workplace, it’s more important than ever for employers to have a good understanding of the menopause and how they can support colleagues through the transition.
This event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.
|
|
Chepstow
|
|
9 January 2020
09:30 - 13:00
|
|
Equality, diversity and inclusion: the essentials
Equality, diversity and inclusion form a vital part of any successful organisation. Getting it wrong can have costly implications in terms of employment tribunal cases and reputational damage.
This half day event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.
|
|
Conwy
|
|
10 January 2020
09:30 - 13:00
|
|
Agency workers - what employers need to know
The use of agency workers is becoming an increasingly popular way for organisations to manage fluctuating business demands.
This event looks at the benefits agency workers can bring to organisations, with a focus on the legislation surrounding agency worker rights and the legal obligations for employers when hiring agency staff.
|
|
Wrexham
|
|
10 January 2020
10:00 - 16:00
|
|
Change management
This full day event takes an in-depth look at the effects that change can have on an organisation and its employees. We will look at best practice for planning and implementing change, the importance of leadership and staff consultation, as well as the legal aspects of change management.
|
|
Newport
|
|
13 January 2020
09:30 - 13:00
|
|
Gender identity in the workplace
Employers have made great strides in creating inclusive workplaces. However, many still have little or no experience of trans, non-binary and intersex employees, causing individuals distinct challenges.
This event will explore the key areas of legislation and good practice surrounding how employers can better support trans, non-binary and intersex employees.
|
|
Cardiff
|
|
13 January 2020
10:00 - 16:00
|
|
|
Wrexham
|
|
14 January 2020
09:30 - 13:00
|
|
Sexual harassment in the workplace
Your workplace should be somewhere your staff feel valued, safe and treated with dignity and respect. However, recent statistics and media coverage report sexual harassment in the workplace is a widespread problem.
This event has been designed to help you engage with your workforce and raise awareness of the issue. It will also provide you with the necessary skills to address a situation should one arise.
|
|
Cardiff
|
|
15 January 2020
09:30 - 13:00
|
|
Stress in the workplace
Practical guidance that will help you understand the causes and recognise the signs of work related stress, allowing you to improve the resilience of your employees and minimise the impact of stress in your workplace.
|
|
Wrexham
|
|
15 January 2020
10:00 - 16:00
|
|
Conducting investigations
This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.
|
|
Swansea
|
|
16 January 2020
09:30 - 13:00
|
|
Stress in the workplace
Practical guidance that will help you understand the causes and recognise the signs of work related stress, allowing you to improve the resilience of your employees and minimise the impact of stress in your workplace.
|
|
Cardiff
|
|
16 January 2020
09:30 - 13:00
|
|
Equality, diversity and inclusion: the essentials
Equality, diversity and inclusion form a vital part of any successful organisation. Getting it wrong can have costly implications in terms of employment tribunal cases and reputational damage.
This half day event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.
|
|
Llanelli
|
|
17 January 2020
10:00 - 16:00
|
|
Managing conflict
This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.
The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.
|
|
Pontypridd
|
|
20 January 2020
09:30 - 13:00
|
|
Flexible working - how to handle requests
Every employee has the statutory right to ask to work flexibly after 26 weeks employment service and employers must have a sound business reason for rejecting any request.
This event will look at the many different types of flexible working and the relevant law. We will also take you through the Acas code of practice on flexible working, as well as give you practical advice on handling requests.
|
|
Cardiff
|
|
21 January 2020
09:30 - 13:00
|
|
Behaviours at work - understanding the unacceptable
Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.
This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.
|
|
Swansea
|
|
21 January 2020
10:00 - 16:00
|
|
Mental health in the workplace: skills for managers
According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.
This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.
|
|
Cardiff
|
|
21 January 2020
10:00 - 16:00
|
|
Performance management - how to get it right
In a challenging economic environment, it is even more important for businesses to get the most from their staff.
We focus on the essentials of performance management and equip you with the skills and knowledge to implement a fair and successful performance management system in your workplace.
|
|
Ewloe
|
|
22 January 2020
10:00 - 16:00
|
|
Anti-bullying and harassment adviser training
Bullying and harassment in the workplace can be highly damaging to individuals, teams and whole organisations.
This full day event will equip delegates with the relevant skills, techniques and knowledge to become an Anti-Bullying and Harassment Adviser (ABHA) or equivalent within their own organisations.
|
|
Pontypridd
|
|
23 January 2020
09:30 - 13:00
Nearly Full
|
|
Menopause and the workplace
Menopause is a natural phase in every woman’s life, however there is still a stigma attached to it.
With menopausal women now the fastest growing demographic in the workplace, it’s more important than ever for employers to have a good understanding of the menopause and how they can support colleagues through the transition.
This event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.
This event is nearly full
|
|
Wrexham
|
|
23 January 2020
09:30 - 13:00
|
|
|
Merthyr Tydfil
|
|
24 January 2020
09:30 - 13:00
|
|
Understanding maternity, paternity and adoption rights
This half day event will provide you with a comprehensive overview of everything you need to know about maternity, paternity and adoption rights. Including, the current legislation, protection for employees, health and safety responsibilities and leave entitlements
|
|
Ewloe
|
|
24 January 2020
10:00 - 16:00
|
|
Managing conflict
This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.
The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.
|
|
Swansea
|
|
27 January 2020
09:30 - 13:00
|
|
Dress in the workplace, tattoos and piercings
What are you allowed to ask your employees to wear? And how far can you influence how they present themselves in the workplace and to your customers?
This can be a very tricky issue which has led many employers into high profile debates in the media spotlight.
In this half-day course, our experienced trainers will explain, in a practical and straightforward way, employer and employee rights, the benefits of having a dress code policy and what to consider when developing one.
|
|
Wrexham
|
|
28 January 2020
09:30 - 13:00
|
|
Managing younger workers and apprentices
There are many benefits to employing younger workers. Getting younger workers trained and prepared for the full demands of the workplace is important for many organisations.
This event explores the range of issues younger workers can face when entering employment and will provide you with the knowledge and confidence to effectively manage your next generation of workers.
|
|
Cardiff
|
|
28 January 2020
10:00 - 16:00
|
|
|
Conwy
|
|
29 January 2020
09:30 - 13:00
|
|
Sexual harassment in the workplace
Your workplace should be somewhere your staff feel valued, safe and treated with dignity and respect. However, recent statistics and media coverage report sexual harassment in the workplace is a widespread problem.
This event has been designed to help you engage with your workforce and raise awareness of the issue. It will also provide you with the necessary skills to address a situation should one arise.
|
|
Pontypridd
|
|
29 January 2020
09:30 - 16:30
|
|
Managing extreme persistent and difficult workplace behaviours (Part 1)
Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.
In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.
|
|
Swansea
|
|
30 January 2020
09:30 - 13:00
|
|
Understanding maternity, paternity and adoption rights
This half day event will provide you with a comprehensive overview of everything you need to know about maternity, paternity and adoption rights. Including, the current legislation, protection for employees, health and safety responsibilities and leave entitlements
|
|
Cardiff
|
|
30 January 2020
10:00 - 16:00
|
|
Conducting investigations
This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.
|
|
Ewloe
|
|
31 January 2020
10:00 - 16:00
|
|
|
Newport
|
|
31 January 2020
10:00 - 16:00
Nearly Full
|
|
Essential skills for line managers
Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.
This event is nearly full
|
|
Cardiff
|
|
3 February 2020
09:30 - 13:00
|
|
Mental health in the workplace: good practice and the law
Managing mental health in the workplace can be complex.
This half day event has been designed to help you understand the basics of mental health in the workplace and what your organisation can do to meet both its legal obligations and demonstrate best practice.
|
|
Chepstow
|
|
3 February 2020
09:30 - 13:00
|
|
Equality, diversity and inclusion: the essentials
Equality, diversity and inclusion form a vital part of any successful organisation. Getting it wrong can have costly implications in terms of employment tribunal cases and reputational damage.
This half day event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.
|
|
Wrexham
|
|
3 February 2020
10:00 - 16:00
|
|
Anti-bullying and harassment adviser training
Bullying and harassment in the workplace can be highly damaging to individuals, teams and whole organisations.
This full day event will equip delegates with the relevant skills, techniques and knowledge to become an Anti-Bullying and Harassment Adviser (ABHA) or equivalent within their own organisations.
|
|
Newport
|
|
4 February 2020
09:30 - 13:00
|
|
Managing absence at work
Recent evidence suggests that the average level of employee absence is 6.3 days per year, per employee.
This half day event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.
|
|
Port Talbot
|
|
4 February 2020
09:30 - 16:00
Nearly Full
|
|
CIWM Certificate in Internal Workplace Mediation
Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.
This is a five day course which runs across two weeks. The dates are:
Week one: Tuesday 4th and Wednesday 5th February 2020
Week two: Monday 10th, Tuesday 11th and Wednesday 12th February 2020
This event is nearly full
|
|
Cardiff
|
|
6 February 2020
10:00 - 16:00
|
|
Human resource management for beginners
This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.
A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.
|
|
Swansea
|
|
7 February 2020
10:00 - 16:00
|
|
Change management
This full day event takes an in-depth look at the effects that change can have on an organisation and its employees. We will look at best practice for planning and implementing change, the importance of leadership and staff consultation, as well as the legal aspects of change management.
|
|
Cardiff
|
|
7 February 2020
10:00 - 16:00
|
|
Mental health in the workplace: skills for managers
According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.
This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.
|
|
Ewloe
|
|
10 February 2020
09:30 - 16:30
|
|
Managing extreme persistent and difficult workplace behaviours (Part 1)
Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.
In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.
|
|
Cardiff
|
|
10 February 2020
09:30 - 13:00
|
|
Understanding maternity, paternity and adoption rights
This half day event will provide you with a comprehensive overview of everything you need to know about maternity, paternity and adoption rights. Including, the current legislation, protection for employees, health and safety responsibilities and leave entitlements
|
|
Chepstow
|
|
10 February 2020
10:00 - 16:00
|
|
Management skills workshop
A practical workshop for those new to managing staff, providing you with the skills, knowledge and confidence to become a successful manager. This course can also act as a useful refresher for more experienced managers.
|
|
Rhyl
|
|
11 February 2020
09:30 - 13:00
|
|
Drugs and alcohol in the workplace
Employees who abuse alcohol and drugs (including illegal drugs, prescription drugs, and over-the-counter drugs) can pose significant and wide-ranging problems for their employers and fellow employees.
This event highlights the actions employers can take to manage workplace drug and alcohol issues confidently and effectively.
|
|
Merthyr Tydfil
|
|
11 February 2020
09:30 - 13:00
|
|
Agency workers - what employers need to know
The use of agency workers is becoming an increasingly popular way for organisations to manage fluctuating business demands.
This event looks at the benefits agency workers can bring to organisations, with a focus on the legislation surrounding agency worker rights and the legal obligations for employers when hiring agency staff.
|
|
Swansea
|
|
12 February 2020
09:30 - 13:00
|
|
Sexual harassment in the workplace
Your workplace should be somewhere your staff feel valued, safe and treated with dignity and respect. However, recent statistics and media coverage report sexual harassment in the workplace is a widespread problem.
This event has been designed to help you engage with your workforce and raise awareness of the issue. It will also provide you with the necessary skills to address a situation should one arise.
|
|
Newport
|
|
12 February 2020
09:30 - 13:00
|
|
Sexual harassment in the workplace
Your workplace should be somewhere your staff feel valued, safe and treated with dignity and respect. However, recent statistics and media coverage report sexual harassment in the workplace is a widespread problem.
This event has been designed to help you engage with your workforce and raise awareness of the issue. It will also provide you with the necessary skills to address a situation should one arise.
|
|
Mold
|
|
13 February 2020
09:30 - 13:00
|
|
Managing absence at work
Recent evidence suggests that the average level of employee absence is 6.3 days per year, per employee.
This half day event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.
|
|
Cardiff
|
|
13 February 2020
10:00 - 16:00
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Swansea
|
|
14 February 2020
10:00 - 16:00
|
|
Change management
This full day event takes an in-depth look at the effects that change can have on an organisation and its employees. We will look at best practice for planning and implementing change, the importance of leadership and staff consultation, as well as the legal aspects of change management.
|
|
Ewloe
|
|
17 February 2020
09:30 - 13:00
|
|
Managing absence at work
Recent evidence suggests that the average level of employee absence is 6.3 days per year, per employee.
This half day event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.
|
|
Newport
|
|
17 February 2020
09:30 - 13:00
|
|
Behaviours at work - understanding the unacceptable
Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.
This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.
|
|
Wrexham
|
|
18 February 2020
10:00 - 16:00
|
|
Managing an ageing workforce
This full day event will focus on the benefits and challenges of managing a multi-generational workforce. It will provide you with practical guidance on recruiting and retaining older workers, achieving a healthy work-life balance for employees, performance management, retirement and recognising the most common health concerns that can affect older workers.
|
|
Ewloe
|
|
18 February 2020
10:00 - 16:00
|
|
3 day workplace mediator training
This three day event provides you with mediation skills and techniques to effectively handle workplace relationship conflict.
The course will be run over the following days:
Wednesday 30th, Thursday 31st October and Friday 1st November
|
|
Swansea
|
|
20 February 2020
09:30 - 13:00
|
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Sexual harassment in the workplace
Your workplace should be somewhere your staff feel valued, safe and treated with dignity and respect. However, recent statistics and media coverage report sexual harassment in the workplace is a widespread problem.
This event has been designed to help you engage with your workforce and raise awareness of the issue. It will also provide you with the necessary skills to address a situation should one arise.
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Carmarthen
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20 February 2020
09:30 - 13:00
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Managing discipline and grievance (half day)
The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.
This half day event will provide you with an essential overview of the skills and knowledge needed to manage and conduct employee discipline and grievance procedures.
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Merthyr Tydfil
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21 February 2020
09:30 - 13:00
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Menopause and the workplace
Menopause is a natural phase in every woman’s life, however there is still a stigma attached to it.
With menopausal women now the fastest growing demographic in the workplace, it’s more important than ever for employers to have a good understanding of the menopause and how they can support colleagues through the transition.
This event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.
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Llanarthne
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21 February 2020
10:00 - 16:00
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Conducting investigations
This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.
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Newport
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24 February 2020
09:30 - 13:00
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Drugs and alcohol in the workplace
Employees who abuse alcohol and drugs (including illegal drugs, prescription drugs, and over-the-counter drugs) can pose significant and wide-ranging problems for their employers and fellow employees.
This event highlights the actions employers can take to manage workplace drug and alcohol issues confidently and effectively.
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Cardiff
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24 February 2020
09:30 - 13:00
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Understanding maternity, paternity and adoption rights
This half day event will provide you with a comprehensive overview of everything you need to know about maternity, paternity and adoption rights. Including, the current legislation, protection for employees, health and safety responsibilities and leave entitlements
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Swansea
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25 February 2020
10:00 - 16:00
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Essential skills for line managers
Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.
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Llandudno
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26 February 2020
09:30 - 16:30
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Managing extreme persistent and difficult workplace behaviours (Part 1)
Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.
In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.
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Newport
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26 February 2020
09:30 - 13:00
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Managing absence at work
Recent evidence suggests that the average level of employee absence is 6.3 days per year, per employee.
This half day event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.
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Mold
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27 February 2020
10:00 - 16:00
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Mental health in the workplace: skills for managers
According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.
This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.
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Swansea
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27 February 2020
10:00 - 16:00
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Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
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Cardiff
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28 February 2020
09:30 - 13:00
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Wrexham
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3 March 2020
09:30 - 13:00
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Drugs and alcohol in the workplace
Employees who abuse alcohol and drugs (including illegal drugs, prescription drugs, and over-the-counter drugs) can pose significant and wide-ranging problems for their employers and fellow employees.
This event highlights the actions employers can take to manage workplace drug and alcohol issues confidently and effectively.
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Swansea
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3 March 2020
10:00 - 16:00
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Cardiff
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4 March 2020
09:30 - 13:00
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Menopause and the workplace
Menopause is a natural phase in every woman’s life, however there is still a stigma attached to it.
With menopausal women now the fastest growing demographic in the workplace, it’s more important than ever for employers to have a good understanding of the menopause and how they can support colleagues through the transition.
This event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.
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Mold
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5 March 2020
10:00 - 16:00
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Change management
This full day event takes an in-depth look at the effects that change can have on an organisation and its employees. We will look at best practice for planning and implementing change, the importance of leadership and staff consultation, as well as the legal aspects of change management.
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Pembrokeshire
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5 March 2020
10:00 - 16:00
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Managing an ageing workforce
This full day event will focus on the benefits and challenges of managing a multi-generational workforce. It will provide you with practical guidance on recruiting and retaining older workers, achieving a healthy work-life balance for employees, performance management, retirement and recognising the most common health concerns that can affect older workers.
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Cardiff
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6 March 2020
09:30 - 13:00
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Managing discipline and grievance (half day)
The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.
This half day event will provide you with an essential overview of the skills and knowledge needed to manage and conduct employee discipline and grievance procedures.
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Swansea
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9 March 2020
10:00 - 16:00
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Essential skills for line managers
Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.
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Newport
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10 March 2020
10:00 - 16:00
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Essential skills for line managers
Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.
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Llanelli
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11 March 2020
09:30 - 13:00
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Equality, diversity and inclusion: the essentials
Equality, diversity and inclusion form a vital part of any successful organisation. Getting it wrong can have costly implications in terms of employment tribunal cases and reputational damage.
This half day event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.
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Cardiff
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11 March 2020
10:00 - 16:00
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Swansea
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11 March 2020
10:00 - 16:00
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Anti-bullying and harassment adviser training
Bullying and harassment in the workplace can be highly damaging to individuals, teams and whole organisations.
This full day event will equip delegates with the relevant skills, techniques and knowledge to become an Anti-Bullying and Harassment Adviser (ABHA) or equivalent within their own organisations.
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Wrexham
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12 March 2020
09:30 - 13:00
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Understanding maternity, paternity and adoption Rights
This half day event will provide you with a comprehensive overview of everything you need to know about maternity, paternity and adoption rights. Including, the current legislation, protection for employees, health and safety responsibilities and leave entitlements
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Haverfordwest
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12 March 2020
10:00 - 16:00
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Human resource management for beginners
This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.
A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.
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Cardiff
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13 March 2020
09:30 - 13:00
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Understanding maternity, paternity and adoption Rights
This half day event will provide you with a comprehensive overview of everything you need to know about maternity, paternity and adoption rights. Including, the current legislation, protection for employees, health and safety responsibilities and leave entitlements
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Wrexham
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16 March 2020
09:30 - 13:00
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Agency workers - what employers need to know
The use of agency workers is becoming an increasingly popular way for organisations to manage fluctuating business demands.
This event looks at the benefits agency workers can bring to organisations, with a focus on the legislation surrounding agency worker rights and the legal obligations for employers when hiring agency staff.
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Pontypridd
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16 March 2020
10:00 - 16:00
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Human resource management for beginners
This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.
A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.
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Ewloe
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17 March 2020
09:30 - 13:00
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Milford Haven
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17 March 2020
10:00 - 16:00
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Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
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Wrexham
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19 March 2020
10:00 - 16:00
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Mediation skills for managers
A practical course to provide the skills and information for managers to operate effectively within your organisation.
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Swansea
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19 March 2020
10:00 - 16:00
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Management skills workshop
A practical workshop for those new to managing staff, providing you with the skills, knowledge and confidence to become a successful manager. This course can also act as a useful refresher for more experienced managers.
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Newport
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19 March 2020
10:00 - 16:00
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Managing conflict
This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.
The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.
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Cardiff
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20 March 2020
10:00 - 16:00
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Conducting investigations
This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.
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Cardiff
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24 March 2020
10:00 - 16:00
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Managing conflict
This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.
The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.
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Wrexham
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24 March 2020
10:00 - 16:00
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Anti-bullying and harassment adviser training
Bullying and harassment in the workplace can be highly damaging to individuals, teams and whole organisations.
This full day event will equip delegates with the relevant skills, techniques and knowledge to become an Anti-Bullying and Harassment Adviser (ABHA) or equivalent within their own organisations.
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Swansea
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25 March 2020
09:30 - 16:00
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Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)
In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.
NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.
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Swansea
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25 March 2020
09:30 - 13:00
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Newport
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26 March 2020
09:30 - 13:00
Nearly Full
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Menopause and the workplace
Menopause is a natural phase in every woman’s life, however there is still a stigma attached to it.
With menopausal women now the fastest growing demographic in the workplace, it’s more important than ever for employers to have a good understanding of the menopause and how they can support colleagues through the transition.
This event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.
This event is nearly full
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Cardiff
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26 March 2020
09:30 - 13:00
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Flexible working - how to handle requests
Every employee has the statutory right to ask to work flexibly after 26 weeks employment service and employers must have a sound business reason for rejecting any request.
This event will look at the many different types of flexible working and the relevant law. We will also take you through the Acas code of practice on flexible working, as well as give you practical advice on handling requests.
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Swansea
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26 March 2020
10:00 - 16:00
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Mediation skills for managers
A practical course to provide the skills and information for managers to operate effectively within your organisation.
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Wrexham
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27 March 2020
09:30 - 13:00
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Equality, diversity and inclusion: the essentials
Equality, diversity and inclusion form a vital part of any successful organisation. Getting it wrong can have costly implications in terms of employment tribunal cases and reputational damage.
This half day event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.
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Merthyr Tydfil
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30 March 2020
09:30 - 16:00
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Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)
In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.
NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.
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Cardiff
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30 March 2020
10:00 - 16:00
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Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
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Newport
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31 March 2020
10:00 - 16:00
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Performance management - how to get it right
In a challenging economic environment, it is even more important for businesses to get the most from their staff.
We focus on the essentials of performance management and equip you with the skills and knowledge to implement a fair and successful performance management system in your workplace.
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Port Talbot
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1 April 2020
09:30 - 16:00
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Managing extreme persistent and difficult workplace behaviours (Part 1)
Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.
In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.
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Wrexham
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21 April 2020
09:30 - 16:00
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CIWM certificate in internal workplace mediation
Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.
This is a five day course which runs across two weeks. The dates are:
Week one: Tuesday 21st and Wednesday 22nd April 2020
Week two: Tuesday 28th, Wednesday 29th and Thursday 30th April 2020
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Swansea
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6 July 2020
09:30 - 16:30
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Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)
In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.
NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.
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Wrexham
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23 September 2020
09:30 - 16:00
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CIWM certificate in internal workplace mediation
Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.
This is a five day course which runs across two weeks. The dates are:
Week one: Wednesday 23rd and Thursday 24th September 2020
Week two: Tuesday 29th, Wednesday 30th September, and Thursday 1st October 2020
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Cardiff
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