All Acas events in the Wales region

This digital event will provide you with the skills and knowledge required to effectively mediate disputes, leading to sustainable solutions to conflict within your workplace.



The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.



The dates are:

• Day 1 - 21st of September 2021, 10:00 – 13:00
• Day 2 - 22nd of September 2021, 10:00 – 13:00

 This course provides training and accreditation for you to:

• Become an internal mediator in your workplace
• Gain accreditation if you are already workplace mediator 
• Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days. 

The training is from 10:00 - 16:00 each day and the dates are:

• Week One: Wednesday 29th September, Thursday 30th September 2021
• Week Two: Wednesday 6th October, Thursday 7th October and Friday 8th October 2021

This is a digital event.

This 3-hour digital event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.

Behaviours such as bullying and harassment can increase absence levels and employee turnover, lower morale and reduce productivity. 

This 3-hour digital event will look at what constitutes unacceptable behaviour and provide you with the skills needed to confidently identify and address such behaviours should they arise in your workplace.

This digital event will provide you with a comprehensive overview of the essential ‘people’ skills required in supervisory/line management roles.



It will also explore the importance of addressing absence, bullying and harassment and discipline and grievance matters.



The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.



The dates are:

• Day 1 - 4th of October 2021, 13:30 - 16:30
• Day 2 - 5th of October 2021, 13:30 - 16:30

Performance management can help businesses achieve success by getting the best from their employees. This can be particularly important during difficult economic times. 

This 3-hour digital event will enable you to understand and effectively utilise performance management processes in the workplace.

This event will provide you with a comprehensive overview of essential ‘people’ skills required in supervisory/line management roles. It will also explore the importance of addressing absence, bullying and harassment and discipline and grievance matters. 

This training includes interactive group discussions, helpful scenarios and case studies.

One of the most challenging aspects of managing performance is initiating conversations around sensitive topics.

This 3-hour digital event will give you an overview of effective techniques for managing difficult conversations with employees with confidence.

This 3-hour digital event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

This digital event will provide you with a comprehensive overview of the essential ‘people’ skills required in supervisory/line management roles.



It will also explore the importance of addressing absence, bullying and harassment and discipline and grievance matters.



The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.



The dates are:

• Day 1 - 20th of October 2021, 09:30 - 12:30
• Day 2 - 21st of October 2021, 09:30 - 12:30

The landscape of work has changed dramatically since the global pandemic forced many workers into homeworking. 

Countless recent studies indicate that, post pandemic, many employees will continue to balance working remotely with attending the workplace – a hybrid working approach. 

This event will provide you with a comprehensive overview of essential ‘people’ skills required in supervisory/line management roles. It will also explore the importance of addressing absence, bullying and harassment and discipline and grievance matters. 

This training includes interactive group discussions, helpful scenarios and case studies.

This 3-hour digital event is based on our popular face to face training. It has been tailored specifically to help you support employee mental health issues during these unprecedented times.

Through guidance, discussion and activities, this interactive event will provide you with the skills and knowledge you need to confidently manage good employee mental health, both remotely and in the workplace.

This digital event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

• Day 1 - 3rd of November 2021, 10:00 – 13:00
• Day 2 - 4th of November 2021, 10:00 – 13:00

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

During these unprecedented times, more people are working remotely. How your business deals with discipline and grievance may need to be adapted but it must still follow employment legislation. 

This 3 hour digital event will provide you with an overview of the Acas Code of Practice and the key skills you need to confidently manage discipline and grievance procedures in your workplace and remotely.

This digital event will introduce you to the fundamentals of employing people. It maps the employment relationship from recruitment, issuing contracts, managing holidays, absence and disciplinary matters, through to ending the employment relationship.

You will also receive a helpful tool kit of sample policies and letters to use in your workplace.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

• Day 1 - 9th of November 2021, 13:30 - 16:30
• Day 2 - 10th of November 2021, 13:30 - 16:30

Accredited workplace mediator training (over 5 days). Equipping and accrediting people as mediators in their workplace.

The training runs from 09:30 - 16:30 each day and the dates are:

• Week One:Wednesday 17th & Thursday 18th November, 2021
• Week Two: Tuesday 23rd, Wednesday 24th & Thursday 25th November, 2021.

Homeworking has been a popular form of flexible working for some time. More businesses are now applying hybrid working, which can bring a set of new challenges, managing people remotely being one of them.

This 3-hour digital event will give an essential overview of the law and good practice, providing you with the skills and knowledge needed to confidently manage employees working from home.

Managing underperformance can be uncomfortable at times and can therefore get overlooked. However, failure to address it can have a significant negative impact on a business and its employees. 

This 3-hour digital event will provide you with the skills and confidence to help you effectively identify, address and develop underperforming staff.

This digital event will provide you with a comprehensive overview of the essential ‘people’ skills required in supervisory/line management roles.

It will also explore the importance of addressing absence, bullying and harassment and discipline and grievance matters.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

• Day 1 - 29th of November 2021, 09:30 – 12:30
• Day 2 - 30th of November 2021, 09:30– 12:30

This event will provide you with a comprehensive overview of essential ‘people’ skills required in supervisory/line management roles. It will also explore the importance of addressing absence, bullying and harassment and discipline and grievance matters. 

This training includes interactive group discussions, helpful scenarios and case studies.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.

This event will provide you with a comprehensive overview of essential ‘people’ skills required in supervisory/line management roles. It will also explore the importance of addressing absence, bullying and harassment and discipline and grievance matters. 

This training includes interactive group discussions, helpful scenarios and case studies.

 This course provides training and accreditation for you to:

• Become an internal mediator in your workplace
• Gain accreditation if you are already workplace mediator 
• Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days. 

The training is from 10:00 - 16:00 each day and the dates are:

• Week One: Wednesday 9th March, Thursday 10th March 2022
• Week Two: Monday 14th March, Tuesday 15th March and Wednesday 16th March 2022