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Note to customers:

We’ve cancelled our imminent face-to-face training courses to help protect the health and safety of everyone during the coronavirus (COVID-19) pandemic. We’re currently reviewing future courses. If you have any questions about a training course you’ve booked, please email our Customer Services Team at events@acas.org.uk

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All Acas events in the Wales region

Click on an event for more information and to book places. 

20 July 2020
10:00 - 12:00
Employment law update - digital event (Wales)

The legal landscape and how it affects your workplace is constantly evolving. 



This digital event will update you on the latest changes in legislation and highlight future developments - a key consideration for business planning.


Digital via Zoom
21 July 2020
10:00 - 11:00
Connect with your Acas Adviser (West Wales)

Each year Acas supports millions of UK employers and employees in improving workplace relationships 

This free, virtual roadshow will provide you with insight into how Acas can help your organisation navigate workplace challenges during these unprecedented times.

You will have the opportunity to connect with local Acas Advisers, learn about the essential services and guidance Acas provide and interact with other businesses from across the region.


Digital via Zoom
22 July 2020
10:00 - 12:00
Transition from lockdown: key employment considerations for workplaces in Wales

This 2-hour digital course has been designed to address the key issues that employers have told us they are facing in navigating from lock down to transition and beyond. 

Digital via Zoom
28 July 2020
09:30 - 12:30
Redundancy: getting it right - digital event

Making staff redundant is a difficult but sometimes necessary decision.

This digital event outlines the legal responsibilities faced by employers managing redundancies. It will also focus on good practice at this challenging time. 


Digital via Zoom
29 July 2020
10:00 - 13:00 Full
Managing extreme, persistent and difficult workplace behaviours - digital event (part 1)

In collaboration with Martin Smith, this 2-part digital event will help you understand and develop strategies to manage workplace behaviours that go beyond the simply difficult or awkward.  

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours. 

The dates are:

  • Wednesday 29th July at 10am
  • Thursday 30th July at 10am
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
30 July 2020
09:30 - 12:30
Managing employee mental health - digital event

This 3-hour digital event is based on our popular face to face training. It has been tailored specifically to help you support employee mental health issues during these unprecedented times.

Through guidance, discussion and activities, this interactive event will provide you with the skills and knowledge you need to confidently manage good employee mental health, both remotely and in the workplace.


Digital via Zoom
5 August 2020
09:30 - 12:30
Managing employee mental health - digital event

This 3-hour digital event is based on our popular face to face training. It has been tailored specifically to help you support employee mental health issues during these unprecedented times.



Through guidance, discussion and activities, this interactive event will provide you with the skills and knowledge you need to confidently manage good employee mental health, both remotely and in the workplace.


Digital via Zoom
12 August 2020
09:30 - 12:30
Redundancy: getting it right - digital event

Making staff redundant is a difficult but sometimes necessary decision.



This digital event outlines the legal responsibilities faced by employers managing redundancies. It will also focus on good practice at this challenging time. 


Digital via Zoom
12 August 2020
10:00 - 13:00
Managing extreme, persistent and difficult workplace behaviours - digital event (part 1)

In collaboration with Martin Smith, this 2-part digital event will help you understand and develop strategies to manage workplace behaviours that go beyond the simply difficult or awkward.  

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours. 

The dates are:

  • Wednesday 12th August at 10am
  • Thursday 13th August at 10am


Digital via Zoom
18 August 2020
09:30 - 12:30
Managing discipline and grievance - digital event

During these unprecedented times, more people are working remotely. How your business deals with discipline and grievance may need to be adapted but it must still follow employment legislation. 



This digital event will provide you with an overview of the Acas Code of Practice and the key skills you need to confidently manage discipline and grievance procedures in your workplace and remotely.


Digital via Zoom
24 August 2020
10:00 - 12:00
Transition from lockdown: key employment considerations for workplaces in Wales

This 2-hour digital course has been designed to address the key issues that employers have told us they are facing in navigating from lock down to transition and beyond. 

Digital via Zoom
25 August 2020
10:00 - 13:00
Managing extreme, persistent and difficult workplace behaviours - digital event (part 2)

This 2-part digital event is a follow up to ‘Managing extreme, persistent and difficult workplace behaviours (part 1)’. It will provide you with the opportunity to practice and apply the skills and knowledge previously acquired, in a safe environment.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Tuesday 25th August at 10am
  • Wednesday 26th August at 10am

NB: It is a prerequisite that you have attended part 1.



Digital via Zoom
26 August 2020
09:30 - 12:30
Managing discipline and grievance - digital event

During these unprecedented times, more people are working remotely. How your business deals with discipline and grievance may need to be adapted but it must still follow employment legislation. 

This digital event will provide you with an overview of the Acas Code of Practice and the key skills you need to confidently manage discipline and grievance procedures in your workplace and remotely.


Digital via Zoom
1 September 2020
10:00 - 13:00
Managing extreme, persistent and difficult workplace behaviours - digital event (part 2)

This 2-part digital event is a follow up to ‘Managing extreme, persistent and difficult workplace behaviours (part 1)’. It will provide you with the opportunity to practice and apply the skills and knowledge previously acquired, in a safe environment.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Tuesday 1st September at 10am
  • Wednesday 2nd September at 10am

NB: It is a prerequisite that you have attended part 1.



Digital via Zoom
2 September 2020
09:30 - 12:30
Managing discipline and grievance - digital event

During these unprecedented times, more people are working remotely. How your business deals with discipline and grievance may need to be adapted but it must still follow employment legislation. 

This digital event will provide you with an overview of the Acas Code of Practice and the key skills you need to confidently manage discipline and grievance procedures in your workplace and remotely.


Digital via Zoom
7 September 2020
09:30 - 13:00
Mental health in the workplace: good practice and the law

Managing mental health in the workplace can be complex.



This half day event has been designed to help you understand the basics of mental health in the workplace and what your organisation can do to meet both its legal obligations and demonstrate best practice.


Cardiff
8 September 2020
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Chepstow
10 September 2020
09:30 - 12:30
Managing discipline and grievance - digital event

During these unprecedented times, more people are working remotely. How your business deals with discipline and grievance may need to be adapted but it must still follow employment legislation. 



This digital event will provide you with an overview of the Acas Code of Practice and the key skills you need to confidently manage discipline and grievance procedures in your workplace and remotely.


Digital via Zoom
10 September 2020
10:00 - 16:00
Human resource management for beginners

This practical event will introduce you to the fundamentals of employing people. It maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.



A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.


Wrexham
14 September 2020
09:30 - 12:30
Redundancy: getting it right - digital event

Making staff redundant is a difficult but sometimes necessary decision.

This digital event outlines the legal responsibilities faced by employers managing redundancies. It will also focus on good practice at this challenging time. 


Digital via Zoom
16 September 2020
09:30 - 13:00
Drugs and alcohol in the workplace

Employees who abuse alcohol and drugs (including illegal drugs, prescription drugs, and over-the-counter drugs) can pose significant and wide-ranging problems for their employers and fellow employees.


This event highlights the actions employers can take to manage workplace drug and alcohol issues confidently and effectively.



Cardiff
17 September 2020
09:30 - 12:30
Redundancy: getting it right - digital event

Making staff redundant is a difficult but sometimes necessary decision.

This digital event outlines the legal responsibilities faced by employers managing redundancies. It will also focus on good practice at this challenging time. 


Digital via Zoom
17 September 2020
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Deeside
21 September 2020
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.



This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.


Newport
21 September 2020
10:00 - 11:00
Connect with your Acas Adviser (North Wales)

Each year Acas supports millions of UK employers and employees in improving workplace relationships 

This free, virtual roadshow will provide you with insight into how Acas can help your organisation navigate workplace challenges during these unprecedented times.

You will have the opportunity to connect with local Acas Advisers, learn about the essential services and guidance Acas provide and interact with other businesses from across the region.


Digital via Zoom
28 September 2020
10:00 - 16:00
Human resource management for beginners

This practical event will introduce you to the fundamentals of employing people. It maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.



A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.


Cardiff
2 October 2020
10:00 - 16:00
Essential skills for line managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Wrexham
5 October 2020
09:30 - 13:00
Stress in the workplace

Practical guidance that will help you understand the causes and recognise the signs of work related stress, allowing you to improve the resilience of your employees and minimise the impact of stress in your workplace.

Cardiff
7 October 2020
09:30 - 13:00
Contracts of employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Chepstow
8 October 2020
10:00 - 16:00
Performance management - how to get it right

In a challenging economic environment, it is even more important for businesses to get the most from their staff.



We focus on the essentials of performance management and equip you with the skills and knowledge to implement a fair and successful performance management system in your workplace.


Wrexham
13 October 2020
09:30 - 13:00
Stress in the workplace

Practical guidance that will help you understand the causes and recognise the signs of work related stress, allowing you to improve the resilience of your employees and minimise the impact of stress in your workplace.

Wrexham
15 October 2020
10:00 - 16:00
Mediation skills for managers

A practical course to provide the skills and information for managers to operate effectively within your organisation.

Colwyn Bay
16 October 2020
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Cardiff
20 October 2020
09:30 - 13:00
Contracts of employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Bangor
23 October 2020
10:00 - 16:00
Conducting investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Bangor
26 October 2020
10:00 - 16:00
Essential skills for line managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Cardiff
27 October 2020
09:30 - 13:00
Stress in the workplace

Practical guidance that will help you understand the causes and recognise the signs of work related stress, allowing you to improve the resilience of your employees and minimise the impact of stress in your workplace.

Carmarthen
28 October 2020
10:00 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Port Talbot
30 October 2020
10:00 - 16:00
Conducting investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Cardiff
2 November 2020
10:00 - 16:00
Mediation skills for managers

A practical course to provide the skills and information for managers to operate effectively within your organisation.

Cardiff
3 November 2020
09:30 - 13:00
Menopause and the workplace

Menopause is a natural phase in every woman’s life, however there is still a stigma attached to it.



With menopausal women now the fastest growing demographic in the workplace, it’s more important than ever for employers to have a good understanding of the menopause and how they can support colleagues through the transition.



This event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.


Cardiff
4 November 2020
09:30 - 13:00
Mental health in the workplace: good practice and the law

Managing mental health in the workplace can be complex.



This half day event has been designed to help you understand the basics of mental health in the workplace and what your organisation can do to meet both its legal obligations and demonstrate best practice.


Bridgend
5 November 2020
10:00 - 16:00
Mental health in the workplace: skills for managers

According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.



This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.


Newport
6 November 2020
10:00 - 16:00
Mental health in the workplace: skills for managers

According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.



This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.


Llandudno
9 November 2020
09:30 - 16:00
CIWM Certificate in internal workplace mediation

Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.

Cardiff
9 November 2020
09:30 - 13:00
Managing absence at work

Recent evidence suggests that the average level of employee absence is 6.3 days per year, per employee.



This half day event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.


Cardiff
10 November 2020
09:30 - 13:00
Mental health in the workplace: good practice and the law

Managing mental health in the workplace can be complex.



This half day event has been designed to help you understand the basics of mental health in the workplace and what your organisation can do to meet both its legal obligations and demonstrate best practice.


Wrexham
12 November 2020
09:30 - 13:00
Gender identity in the workplace

Employers have made great strides in creating inclusive workplaces. However, many still have little or no experience of trans, non-binary and intersex employees.



It is important that employers are proactive in their policies and procedures surrounding gender diversity.

This event will explore the key areas of legislation and good practice within the workplace.


Carmarthen
13 November 2020
10:00 - 16:00
Conducting investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Swansea
16 November 2020
09:30 - 13:00
Mental health in the workplace: good practice and the law

Managing mental health in the workplace can be complex.



This half day event has been designed to help you understand the basics of mental health in the workplace and what your organisation can do to meet both its legal obligations and demonstrate best practice.


Swansea
17 November 2020
09:30 - 13:00
Menopause and the workplace

Menopause is a natural phase in every woman’s life, however there is still a stigma attached to it.

With menopausal women now the fastest growing demographic in the workplace, it’s more important than ever for employers to have a good understanding of the menopause and how they can support colleagues through the transition.

This event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.


Abergavenny
19 November 2020
10:00 - 16:00
Mental health in the workplace: skills for managers

According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.



This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.


Cardiff
23 November 2020
09:30 - 13:00
Managing absence at work

Recent evidence suggests that the average level of employee absence is 6.3 days per year, per employee.



This half day event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.


Newport
24 November 2020
09:30 - 13:00
Menopause and the workplace

Menopause is a natural phase in every woman’s life, however there is still a stigma attached to it.

With menopausal women now the fastest growing demographic in the workplace, it’s more important than ever for employers to have a good understanding of the menopause and how they can support colleagues through the transition.

This event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.


Carmarthen
1 December 2020
10:00 - 16:00
Mental health in the workplace: skills for managers

According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.



This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.


Swansea
2 December 2020
10:00 - 16:00
Recruitment, selection and retention

Gain the relevant expertise to recruit, select and retain the right people for your organisation.

Wrexham
7 December 2020
10:00 - 16:00
Conducting investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Cwmbran
8 December 2020
10:00 - 16:00
Recruitment, selection and retention

Gain the relevant expertise to recruit, select and retain the right people for your organisation.

Cardiff
9 December 2020
10:00 - 16:00
The Acas framework for effective leadership

Good leadership is essential to successfully manage an efficient and productive workplace.



This in-depth event will introduce delegates to the Acas framework for effective leadership and demonstrate how it can be applied in practice. It will consider the business advantages of good leadership and provide delegates with the opportunity to identify and build on their own leadership styles.


The event is open to all levels of management.



Wrexham
14 December 2020
09:30 - 13:00
All you need to know about shared parental leave

This half day event will provide you with everything you need to know about Shared Parental Leave, to enable you to understand and comply with the legislation and manage the process fairly within your workplace.



Cardiff
15 December 2020
10:00 - 16:00
The Acas framework for effective leadership

Good leadership is essential to successfully manage an efficient and productive workplace.



This in-depth event will introduce delegates to the Acas framework for effective leadership and demonstrate how it can be applied in practice. It will consider the business advantages of good leadership and provide delegates with the opportunity to identify and build on their own leadership styles.


The event is open to all levels of management.



Cardiff
16 December 2020
09:30 - 13:00
Sexual harassment in the workplace

Your workplace should be somewhere your staff feel valued, safe and treated with dignity and respect. However, recent statistics and media coverage report sexual harassment in the workplace is a widespread problem.



This event has been designed to help you engage with your workforce and raise awareness of the issue. It will also provide you with the necessary skills to address a situation should one arise.


Mold
17 December 2020
10:00 - 16:00
Performance management - how to get it right

In a challenging economic environment, it is even more important for businesses to get the most from their staff.



We focus on the essentials of performance management and equip you with the skills and knowledge to implement a fair and successful performance management system in your workplace.


Carmarthen
6 January 2021
09:30 - 13:00
Contracts of employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Merthyr Tydfil
14 January 2021
10:00 - 16:00
TUPE - a practical guide to business transfers

This full day course provides a practical, in-depth look at the TUPE process from start to finish and draws upon current legislation and best practice when preparing for business transfers.

Cardiff
5 February 2021
10:00 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Cardiff
10 February 2021
09:30 - 13:00
Managing absence at work

Recent evidence suggests that the average level of employee absence is 6.3 days per year, per employee.



This half day event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.


Swansea
11 February 2021
10:00 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Bangor
16 February 2021
09:30 - 13:00
Managing absence at work

Recent evidence suggests that the average level of employee absence is 6.3 days per year, per employee.



This half day event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.


Wrexham
22 February 2021
09:30 - 13:00
Contracts of employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Cardiff