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All Acas events in the Wales region

Click on an event for more information and to book places. 

27 October 2017
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Llanelli
31 October 2017
10:00 - 16:00
Simplifying TUPE in a day: understand the rules and avoid the pitfalls

Business transfers, outsourcing, being sold off, privatised – whatever the context - TUPE transfers can be one of the most testing, confusing and stressful areas of business activity for employers and employees from all sectors.



In January 2014 the Government introduced new TUPE legislation that brought significant changes – join us to make sure that you’re aware of what these mean for your organisation.



This special Acas event will help explain and simplify TUPE. We will focus on providing a clear overview of the process and a checklist of procedures that need to be considered before embarking on TUPE.


We will give an update on recent legal cases and importantly we will show delegates how to ensure employment relations issues are dealt with effectively alongside the legal considerations.


Acas' employment relations experts will be joined at this event by:



Dr John McMullen
, one of the best known employment lawyers in the UK and regarded as the country's leading expert on TUPE.


John is Director of Employment Law at Wrigleys Solicitors LLP, Visiting Professor of Law at Durham University and author of leading textbook, Business Transfers and Employee Rights



Bangor
2 November 2017
10:00 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Ewloe
7 November 2017
09:30 - 13:00
Mock mediation - A rare opportunity to see mediation in action

Managers don’t need to be told how time consuming, stressful, disruptive and expensive conflict can be for all concerned. This event will demonstrate what mediation looks like in practice and how it works to resolve conflict quickly and effectively with tangible business benefits.


It will be an interactive event in which you see the various stages of the process in action. We will take a step by step approach and invite the audience to participate in discussions throughout.



Cardiff
9 November 2017
09:30 - 13:00
Managing Holidays

This half day course will cover the main provisions of managing holidays in accordance with the working time regulations, the impact the regulations could have on your business, and help you identify the areas of any existing policies and procedures you may need to review. The training includes trainer led discussion on landmark cases and affords delegates the time to explore the issues and embed their learning.

Cardiff
10 November 2017
09:30 - 13:00
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Cardiff
10 November 2017
10:00 - 16:00
Appraisals and performance management skills for line managers

In a difficult economic environment it is important that businesses get the best from their staff.

This course will enable delegates to understand performance management at work and how to operate a policy successfully.



Wrexham
13 November 2017
10:00 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Swansea
15 November 2017
09:30 - 13:00
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.


Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.


Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Cardiff
15 November 2017
09:30 - 16:00
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Newport
15 November 2017
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Wrexham
16 November 2017
10:00 - 16:00
Getting the best from your workplace - Engaging with staff

This course will look at a range of ways to engage with staff and get more from your workplace – from recruiting and managing people to addressing and rewarding performance across a range of job types.

The course aims to give delegates skills and tips on getting more from your people. We will look at the different types of contracts and working patterns you can offer workers to maximise flexibility and performance and delegates will have the opportunity to learn more about properly engaging and consulting with staff.

This event is designed to give people managers new skills and valuable lessons they can take back into their organisation to help improve productivity and efficiency on an ongoing basis.


Cardiff
17 November 2017
09:30 - 16:00
Having difficult conversations

This full day event will provide you with practical and effective techniques to confidently conduct, and manage difficult conversations with staff.

Pontypridd
17 November 2017
09:30 - 13:00
Managing Discipline and Grievance

This half day event will help develop your knowledge and skills when managing or conducting employee discipline and grievance procedures.

Cardiff
21 November 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Ewloe
21 November 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Cardiff
22 November 2017
09:30 - 13:00
Managing Holidays

This half day course will cover the main provisions of managing holidays in accordance with the working time regulations, the impact the regulations could have on your business, and help you identify the areas of any existing policies and procedures you may need to review. The training includes trainer led discussion on landmark cases and affords delegates the time to explore the issues and embed their learning.

Llanelli
22 November 2017
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Cardiff
27 November 2017
10:00 - 16:00
Recruitment, Selection and Retention

Gain the relevant expertise to recruit, select and retain the right people for your organisation.

Swansea
28 November 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Bangor
28 November 2017
09:30 - 16:00
CIWM Certificate in Internal Workplace Mediation

Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.


This is a five day event and will take place over two weeks; 28th & 29th November and then 5th, 6th and 7th December 2017.



Aberystwyth
28 November 2017
10:00 - 16:00
Simplifying TUPE in a day: understand the rules and avoid the pitfalls

Business transfers, outsourcing, being sold off, privatised – whatever the context - TUPE transfers can be one of the most testing, confusing and stressful areas of business activity for employers and employees from all sectors.



In January 2014 the Government introduced new TUPE legislation that brought significant changes – join us to make sure that you’re aware of what these mean for your organisation.



This special Acas event will help explain and simplify TUPE. We will focus on providing a clear overview of the process and a checklist of procedures that need to be considered before embarking on TUPE.


We will give an update on recent legal cases and importantly we will show delegates how to ensure employment relations issues are dealt with effectively alongside the legal considerations.


Acas' employment relations experts will be joined at this event by:



Dr John McMullen
, one of the best known employment lawyers in the UK and regarded as the country's leading expert on TUPE.


John is Director of Employment Law at Wrigleys Solicitors LLP, Visiting Professor of Law at Durham University and author of leading textbook, Business Transfers and Employee Rights



Cardiff
30 November 2017
09:30 - 13:00
Managing Holidays

This half day course will cover the main provisions of managing holidays in accordance with the working time regulations, the impact the regulations could have on your business, and help you identify the areas of any existing policies and procedures you may need to review. The training includes trainer led discussion on landmark cases and affords delegates the time to explore the issues and embed their learning.

Newport
1 December 2017
10:00 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Swansea
4 December 2017
10:00 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Ewloe
5 December 2017
09:30 - 13:00
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.

Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Swansea
7 December 2017
09:30 - 16:00
Managing an ageing workforce

This full day event will focus on the benefits and challenges of managing a multi-generational workforce. It will provide you with practical guidance on recruiting and retaining older workers, achieving a healthy work-life balance for employees, performance management, retirement and recognising the most common health concerns that can affect older workers.

Cardiff
8 December 2017
09:30 - 16:00
Having difficult conversations

This full day event will provide you with practical and effective techniques to confidently conduct, and manage difficult conversations with staff.

Llandudno
12 December 2017
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Llanelli
13 December 2017
09:30 - 16:00
Managing an ageing workforce

This full day event will focus on the benefits and challenges of managing a multi-generational workforce. It will provide you with practical guidance on recruiting and retaining older workers, achieving a healthy work-life balance for employees, performance management, retirement and recognising the most common health concerns that can affect older workers.

Wrexham
14 December 2017
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Cardiff
19 December 2017
10:00 - 16:00
Recruitment, Selection and Retention

Gain the relevant expertise to recruit, select and retain the right people for your organisation.

Cardiff
5 January 2018
09:30 - 13:00
Managing diversity in the workplace

A diverse workforce contributes to growth and productivity, and equality and diversity policies help ensure that organisations employ and retain the very best people for the job.


In this session we look at some of the often complex workplace issues that employers may face when managing a diverse workforce. We will examine common instances of discrimination, help clarify where risks may lie for an employer and show delegates how to manage these situations more effectively.



Newport
9 January 2018
10:00 - 16:00
Appraisals and performance management skills for line managers

In a difficult economic environment it is important that businesses get the best from their staff.

This course will enable delegates to understand performance management at work and how to operate a policy successfully.



Chepstow
10 January 2018
10:00 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Newport
11 January 2018
09:30 - 13:00
Gender Pay Reporting

The legislation on gender pay reporting takes effect in April 2017. It requires organisations with over 250 employees to measure and report on their gender pay gap and applies to public and private businesses, and voluntary sector organisations.


NB: Whether wholly Welsh authorities are required to do so will be a matter for the Welsh Government and is yet to be determined. Relevant Scottish public authorities with 20 employees or more are already required to report on their gender pay gap.


Organisations employing more than 250 employees may need to review their current pay systems, other people policies and reporting processes to make sure they can best comply with the legislation.



Newport
12 January 2018
10:00 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Newport
15 January 2018
09:30 - 13:00
Managing diversity in the workplace

A diverse workforce contributes to growth and productivity, and equality and diversity policies help ensure that organisations employ and retain the very best people for the job.


In this session we look at some of the often complex workplace issues that employers may face when managing a diverse workforce. We will examine common instances of discrimination, help clarify where risks may lie for an employer and show delegates how to manage these situations more effectively.



Bangor
16 January 2018
10:00 - 16:00
Mental Health Awareness for Employers

This training session will raise your understanding of the issues to be considered when supporting an employee suffering mental ill-health at work.

Chepstow
17 January 2018
10:00 - 16:00
Recruitment, Selection and Retention

Gain the relevant expertise to recruit, select and retain the right people for your organisation.

Ewloe
18 January 2018
09:30 - 16:00
Having difficult conversations

This full day event will provide you with practical and effective techniques to confidently conduct, and manage difficult conversations with staff.

Newport
19 January 2018
09:30 - 16:00
Redundancy and Restructuring - Managing the change and understanding the options

This course will help you to find out all you need to know, about how to carry out redundancies in the most fair and efficient way possible.

Cardiff
19 January 2018
10:00 - 16:00
Mental Health Awareness for Employers

This training session will raise your understanding of the issues to be considered when supporting an employee suffering mental ill-health at work.

Wrexham
19 January 2018
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Carmarthen
22 January 2018
09:30 - 13:00
Managing younger workers and apprentices

There are many benefits to employing younger workers. Getting younger workers trained and prepared for the full demands of the workplace is important for many organisations.

This event explores the range of issues younger workers can face when entering employment and will provide you with the knowledge and confidence to effectively manage your next generation of workers.


Wrexham
22 January 2018
09:30 - 13:00
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Cardiff
23 January 2018
09:30 - 16:00 Nearly Full
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour. This event is nearly full

Cardiff
24 January 2018
09:30 - 13:00
Managing younger workers and apprentices

There are many benefits to employing younger workers. Getting younger workers trained and prepared for the full demands of the workplace is important for many organisations.

This event explores the range of issues younger workers can face when entering employment and will provide you with the knowledge and confidence to effectively manage your next generation of workers.


Swansea
24 January 2018
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Carmarthen
25 January 2018
09:30 - 13:00
Mock mediation - A rare opportunity to see mediation in action

Managers don’t need to be told how time consuming, stressful, disruptive and expensive conflict can be for all concerned. This event will demonstrate what mediation looks like in practice and how it works to resolve conflict quickly and effectively with tangible business benefits.


It will be an interactive event in which you see the various stages of the process in action. We will take a step by step approach and invite the audience to participate in discussions throughout.



Carmarthen
25 January 2018
09:30 - 13:00
Managing absence at work

Learn practical management techniques to help improve attendance, and discover what the law says you can and cannot do when managing workplace absence.

Wrexham
25 January 2018
09:30 - 16:00
Redundancy and Restructuring - Managing the change and understanding the options

This course will help you to find out all you need to know, about how to carry out redundancies in the most fair and efficient way possible.

Ewloe
26 January 2018
09:30 - 13:00
Managing absence at work

Learn practical management techniques to help improve attendance, and discover what the law says you can and cannot do when managing workplace absence.

Cardiff
29 January 2018
09:30 - 13:00
Contracts of Employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Wrexham
29 January 2018
09:30 - 16:00
Managing an ageing workforce

This full day event will focus on the benefits and challenges of managing a multi-generational workforce. It will provide you with practical guidance on recruiting and retaining older workers, achieving a healthy work-life balance for employees, performance management, retirement and recognising the most common health concerns that can affect older workers.

Llanelli
29 January 2018
09:30 - 16:00
Having difficult conversations

This full day event will provide you with practical and effective techniques to confidently conduct, and manage difficult conversations with staff.

Llanelli
30 January 2018
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Ewloe
31 January 2018
09:30 - 13:00
Managing Discipline and Grievance

This half day event will help develop your knowledge and skills when managing or conducting employee discipline and grievance procedures.

Newport
2 February 2018
10:00 - 16:00
Annual Seminar for Solicitors and HR Executives

Join Acas Wales for our first annual seminar designed especially for legal and HR executives. Our expert guest speakers will provide you with practical and informative insight into recent and forthcoming case law and statutory developments.

Cardiff
5 February 2018
09:30 - 16:00
Having difficult conversations

This full day event will provide you with practical and effective techniques to confidently conduct, and manage difficult conversations with staff.

Cardiff
5 February 2018
10:00 - 16:00
Mental Health Awareness for Employers

This training session will raise your understanding of the issues to be considered when supporting an employee suffering mental ill-health at work.

Swansea
5 February 2018
10:00 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Llanelli
5 February 2018
10:00 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Wrexham
7 February 2018
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Cardiff
7 February 2018
09:30 - 13:00
Managing diversity in the workplace

A diverse workforce contributes to growth and productivity, and equality and diversity policies help ensure that organisations employ and retain the very best people for the job.


In this session we look at some of the often complex workplace issues that employers may face when managing a diverse workforce. We will examine common instances of discrimination, help clarify where risks may lie for an employer and show delegates how to manage these situations more effectively.



Swansea
9 February 2018
09:30 - 13:00
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Swansea
12 February 2018
09:30 - 13:00
Contracts of Employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Swansea
12 February 2018
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Cardiff
13 February 2018
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Portmeirion
16 February 2018
09:30 - 13:00
Managing Discipline and Grievance

This half day event will help develop your knowledge and skills when managing or conducting employee discipline and grievance procedures.

Cardiff
16 February 2018
10:00 - 16:00
Mock Disciplinary Hearing

Going through a disciplinary process can be daunting. This interactive event will give you a real insight into what to expect when conducting a disciplinary hearing, with tips and techniques on how to best manage the process.

Ewloe
19 February 2018
09:30 - 13:00
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Wrexham
19 February 2018
09:30 - 13:00
Dress in the workplace, tattoos and piercings

What are you allowed to ask your employees to wear? And how far can you influence how they present themselves in the workplace and to your customers?


This can be a very tricky issue which has led many employers into high profile debates in the media spotlight.


In this half-day course, our experienced trainers will explain, in a practical and straightforward way, employer and employee rights, the benefits of having a dress code policy and how best to successfully implement one.





Newport
20 February 2018
09:30 - 16:00
CIWM Certificate in Internal Workplace Mediation

Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.

This is a five day event and will take place over two weeks; 20th - 21st February, and then 27th, 28th February and 1st March 2018.



Ewloe
23 February 2018
09:30 - 13:00
Gender Pay Reporting

The legislation on gender pay reporting takes effect in April 2017. It requires organisations with over 250 employees to measure and report on their gender pay gap and applies to public and private businesses, and voluntary sector organisations.


NB: Whether wholly Welsh authorities are required to do so will be a matter for the Welsh Government and is yet to be determined. Relevant Scottish public authorities with 20 employees or more are already required to report on their gender pay gap.


Organisations employing more than 250 employees may need to review their current pay systems, other people policies and reporting processes to make sure they can best comply with the legislation.



Wrexham
26 February 2018
09:30 - 13:00
Gender Pay Reporting

The legislation on gender pay reporting takes effect in April 2017. It requires organisations with over 250 employees to measure and report on their gender pay gap and applies to public and private businesses, and voluntary sector organisations.


NB: Whether wholly Welsh authorities are required to do so will be a matter for the Welsh Government and is yet to be determined. Relevant Scottish public authorities with 20 employees or more are already required to report on their gender pay gap.


Organisations employing more than 250 employees may need to review their current pay systems, other people policies and reporting processes to make sure they can best comply with the legislation.



Swansea
26 February 2018
09:30 - 13:00
Managing younger workers and apprentices

There are many benefits to employing younger workers. Getting younger workers trained and prepared for the full demands of the workplace is important for many organisations.

This event explores the range of issues younger workers can face when entering employment and will provide you with the knowledge and confidence to effectively manage your next generation of workers.


Cardiff
28 February 2018
09:00 - 16:00
Managing an ageing workforce

This full day event will focus on the benefits and challenges of managing a multi-generational workforce. It will provide you with practical guidance on recruiting and retaining older workers, achieving a healthy work-life balance for employees, performance management, retirement and recognising the most common health concerns that can affect older workers.

Chepstow
28 February 2018
09:30 - 16:00
Practical Skills in dealing with Extreme Persistent and Difficult Staff Behaviours (Part 2)

Psychotherapist Martin J Smith, lecturer at Nottingham Trent University, will share his expertise, equipping delegates to feel more confident about what to do with colleagues who they find tricky to work with. The Acas adviser will offer best practice workplace advice for these issues.


This workshop is a follow-up to the initial workshop on extreme persistent difficult behaviour. It seeks to give participants the opportunity to apply skills and ideas developed from the first session. Therefore it is a prerequisite that delegates have already attended the initial workshop.



Cardiff
28 February 2018
09:30 - 13:00
Managing absence at work

Learn practical management techniques to help improve attendance, and discover what the law says you can and cannot do when managing workplace absence.

Ewloe
7 March 2018
09:30 - 13:00
Managing Discipline and Grievance

This half day event will help develop your knowledge and skills when managing or conducting employee discipline and grievance procedures.

Ewloe
7 March 2018
10:00 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Cardiff
8 March 2018
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Cardiff
9 March 2018
10:00 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Cardiff
13 March 2018
10:00 - 16:00
3 Day Workplace Mediator Training

This three day event provides you with mediation skills and techniques to effectively handle workplace relationship conflict.

Cardiff
14 March 2018
09:30 - 13:00
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Llanelli
15 March 2018
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Pontypridd
16 March 2018
09:30 - 16:00
Having difficult conversations

This full day event will provide you with practical and effective techniques to confidently conduct, and manage difficult conversations with staff.

Swansea
16 March 2018
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Wrexham
21 March 2018
09:30 - 13:00
Managing Discipline and Grievance

This half day event will help develop your knowledge and skills when managing or conducting employee discipline and grievance procedures.

Swansea
21 March 2018
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Wrexham
22 March 2018
09:30 - 13:00
Managing diversity in the workplace

A diverse workforce contributes to growth and productivity, and equality and diversity policies help ensure that organisations employ and retain the very best people for the job.


In this session we look at some of the often complex workplace issues that employers may face when managing a diverse workforce. We will examine common instances of discrimination, help clarify where risks may lie for an employer and show delegates how to manage these situations more effectively.



Wrexham
23 March 2018
09:30 - 13:00
Gender Pay Reporting

The legislation on gender pay reporting takes effect in April 2017. It requires organisations with over 250 employees to measure and report on their gender pay gap and applies to public and private businesses, and voluntary sector organisations.


NB: Whether wholly Welsh authorities are required to do so will be a matter for the Welsh Government and is yet to be determined. Relevant Scottish public authorities with 20 employees or more are already required to report on their gender pay gap.


Organisations employing more than 250 employees may need to review their current pay systems, other people policies and reporting processes to make sure they can best comply with the legislation.



Cardiff
23 March 2018
09:30 - 16:00
Managing younger workers and apprentices

There are many benefits to employing younger workers. Getting younger workers trained and prepared for the full demands of the workplace is important for many organisations.

This event explores the range of issues younger workers can face when entering employment and will provide you with the knowledge and confidence to effectively manage your next generation of workers.


Newport
28 March 2018
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Swansea
28 March 2018
10:00 - 16:00
Mental Health Awareness for Employers

This training session will raise your understanding of the issues to be considered when supporting an employee suffering mental ill-health at work.

Cardiff
30 March 2018
09:30 - 13:00
Managing diversity in the workplace

A diverse workforce contributes to growth and productivity, and equality and diversity policies help ensure that organisations employ and retain the very best people for the job.


In this session we look at some of the often complex workplace issues that employers may face when managing a diverse workforce. We will examine common instances of discrimination, help clarify where risks may lie for an employer and show delegates how to manage these situations more effectively.



Cardiff
4 April 2018
09:30 - 16:00
CIWM Certificate in Internal Workplace Mediation

Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.

This is a five day event and will take place over two weeks; 4th & 5th April and then 10th, 11th & 12th April 2018.



Cardiff
17 April 2018
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newport