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All Acas events in the Wales region

Click on an event for more information and to book places. 

27 January 2020
09:30 - 13:00
Employment law update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

This event will bring you up to date on recent changes in legislation and highlight what’s planned for the future; a key consideration for business planning.

Our experienced trainers will explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Brecon
29 January 2020
09:30 - 16:30 Full
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.



In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Swansea
30 January 2020
09:30 - 13:00
Understanding maternity, paternity and adoption rights

This half day event will provide you with a comprehensive overview of everything you need to know about maternity, paternity and adoption rights. Including, the current legislation, protection for employees, health and safety responsibilities and leave entitlements

Cardiff
30 January 2020
10:00 - 16:00
Conducting investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Ewloe
31 January 2020
09:30 - 13:00 Nearly Full
Employment law update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

This event will bring you up to date on recent changes in legislation and highlight what’s planned for the future; a key consideration for business planning.

Our experienced trainers will explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.

This event is nearly full

Wrexham
31 January 2020
10:00 - 16:00 Full
Essential skills for line managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies. This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Cardiff
3 February 2020
09:30 - 13:00
Mental health in the workplace: good practice and the law

Managing mental health in the workplace can be complex.



This half day event has been designed to help you understand the basics of mental health in the workplace and what your organisation can do to meet both its legal obligations and demonstrate best practice.


Chepstow
3 February 2020
09:30 - 13:00
Equality, diversity and inclusion: the essentials

Equality, diversity and inclusion form a vital part of any successful organisation. Getting it wrong can have costly implications in terms of employment tribunal cases and reputational damage.



This half day event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.


Wrexham
4 February 2020
09:30 - 13:00
Managing absence at work

Recent evidence suggests that the average level of employee absence is 6.3 days per year, per employee.

This half day event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.


Port Talbot
4 February 2020
09:30 - 16:00 Nearly Full
CIWM Certificate in internal workplace mediation

Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.



This is a five day course which runs across two weeks. The dates are:

Week one: Tuesday 4th and Wednesday 5th February 2020

Week two: Monday 10th, Tuesday 11th and Wednesday 12th February 2020
This event is nearly full

Cardiff
6 February 2020
10:00 - 16:00
Human resource management for beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.

A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Swansea
7 February 2020
10:00 - 16:00
Mental health in the workplace: skills for managers

According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.

This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.


Ewloe
10 February 2020
09:30 - 16:30 Full
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Cardiff
12 February 2020
10:00 - 16:00
Essential skills for line managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Wrexham
13 February 2020
09:30 - 13:00
Managing absence at work

Recent evidence suggests that the average level of employee absence is 6.3 days per year, per employee.



This half day event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.


Cardiff
13 February 2020
10:00 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Swansea
17 February 2020
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.

This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.


Wrexham
18 February 2020
10:00 - 16:00
Managing an ageing workforce

This full day event will focus on the benefits and challenges of managing a multi-generational workforce. It will provide you with practical guidance on recruiting and retaining older workers, achieving a healthy work-life balance for employees, performance management, retirement and recognising the most common health concerns that can affect older workers.

Ewloe
20 February 2020
09:30 - 13:00
Sexual harassment in the workplace

Your workplace should be somewhere your staff feel valued, safe and treated with dignity and respect. However, recent statistics and media coverage report sexual harassment in the workplace is a widespread problem.

This event has been designed to help you engage with your workforce and raise awareness of the issue. It will also provide you with the necessary skills to address a situation should one arise.


Carmarthen
20 February 2020
09:30 - 13:00
Managing discipline and grievance (half day)

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This half day event will provide you with an essential overview of the skills and knowledge needed to manage and conduct employee discipline and grievance procedures.


Merthyr Tydfil
21 February 2020
09:30 - 13:00
Menopause and the workplace

Menopause is a natural phase in every woman’s life, however there is still a stigma attached to it.

With menopausal women now the fastest growing demographic in the workplace, it’s more important than ever for employers to have a good understanding of the menopause and how they can support colleagues through the transition.

This event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.


Llanarthne
24 February 2020
09:30 - 13:00
Drugs and alcohol in the workplace

Employees who abuse alcohol and drugs (including illegal drugs, prescription drugs, and over-the-counter drugs) can pose significant and wide-ranging problems for their employers and fellow employees.


This event highlights the actions employers can take to manage workplace drug and alcohol issues confidently and effectively.



Cardiff
25 February 2020
10:00 - 16:00 Nearly Full
Essential skills for line managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies. This event is nearly full

Llandudno
26 February 2020
09:30 - 16:30 Nearly Full
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.



In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.
This event is nearly full

Newport
26 February 2020
09:30 - 13:00
Managing absence at work

Recent evidence suggests that the average level of employee absence is 6.3 days per year, per employee.



This half day event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.


Mold
27 February 2020
10:00 - 16:00
Mental health in the workplace: skills for managers

According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.

This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.


Swansea
28 February 2020
09:30 - 13:00
Contracts of employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Wrexham
2 March 2020
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.



This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.


Cardiff
3 March 2020
10:00 - 16:00
Redundancy and restructuring - managing the change and understanding the options

Making staff redundant is a difficult but sometimes necessary decision.


This full day event will help you discover all you need to know, about how to carry out redundancies in the most fair and efficient way. It focuses on the legal and practical aspects of managing redundancies with an overview of restructuring.



Cardiff
4 March 2020
09:30 - 13:00
Menopause and the workplace

Menopause is a natural phase in every woman’s life, however there is still a stigma attached to it.



With menopausal women now the fastest growing demographic in the workplace, it’s more important than ever for employers to have a good understanding of the menopause and how they can support colleagues through the transition.



This event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.


Ewloe
6 March 2020
09:30 - 13:00
Managing discipline and grievance (half day)

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.



This half day event will provide you with an essential overview of the skills and knowledge needed to manage and conduct employee discipline and grievance procedures.


Swansea
9 March 2020
10:00 - 16:00 Nearly Full
Essential skills for line managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies. This event is nearly full

Cardiff
9 March 2020
10:00 - 16:00
Mental health in the workplace: good practice and the law

Managing mental health in the workplace can be complex.



This half day event has been designed to help you understand the basics of mental health in the workplace and what your organisation can do to meet both its legal obligations and demonstrate best practice.


Wrexham
10 March 2020
10:00 - 16:00
Essential skills for line managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Llanelli
11 March 2020
09:30 - 13:00
Equality, diversity and inclusion: the essentials

Equality, diversity and inclusion form a vital part of any successful organisation. Getting it wrong can have costly implications in terms of employment tribunal cases and reputational damage.

This half day event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.


Cardiff
13 March 2020
09:30 - 13:00
Sexual harassment in the workplace

Your workplace should be somewhere your staff feel valued, safe and treated with dignity and respect. However, recent statistics and media coverage report sexual harassment in the workplace is a widespread problem.



This event has been designed to help you engage with your workforce and raise awareness of the issue. It will also provide you with the necessary skills to address a situation should one arise.


Wrexham
13 March 2020
09:30 - 13:00
Sexual harassment in the workplace

Your workplace should be somewhere your staff feel valued, safe and treated with dignity and respect. However, recent statistics and media coverage report sexual harassment in the workplace is a widespread problem.



This event has been designed to help you engage with your workforce and raise awareness of the issue. It will also provide you with the necessary skills to address a situation should one arise.


Cardiff
16 March 2020
09:30 - 13:00
Mental health in the workplace: good practice and the law

Managing mental health in the workplace can be complex.

This half day event has been designed to help you understand the basics of mental health in the workplace and what your organisation can do to meet both its legal obligations and demonstrate best practice.


Pontypridd
16 March 2020
10:00 - 16:00
Human resource management for beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.

A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Ewloe
17 March 2020
09:30 - 13:00
Contracts of employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Milford Haven
17 March 2020
10:00 - 16:00
Human resource management for beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Cardiff
17 March 2020
10:00 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Wrexham
19 March 2020
10:00 - 16:00
Mediation skills for managers

A practical course to provide the skills and information for managers to operate effectively within your organisation.

Swansea
19 March 2020
10:00 - 16:00
Management skills workshop

A practical workshop for those new to managing staff, providing you with the skills, knowledge and confidence to become a successful manager. This course can also act as a useful refresher for more experienced managers.

Newport
20 March 2020
10:00 - 16:00
Conducting investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Cardiff
23 March 2020
09:30 - 13:00
Managing discipline and grievance (half day)

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.



This half day event will provide you with an essential overview of the skills and knowledge needed to manage and conduct employee discipline and grievance procedures.


Cardiff
24 March 2020
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Wrexham
25 March 2020
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)

In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.



NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.


Swansea
25 March 2020
09:30 - 13:00
Contracts of employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Newport
26 March 2020
09:30 - 13:00
Menopause and the workplace

Menopause is a natural phase in every woman’s life, however there is still a stigma attached to it.



With menopausal women now the fastest growing demographic in the workplace, it’s more important than ever for employers to have a good understanding of the menopause and how they can support colleagues through the transition.



This event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.


Cardiff
26 March 2020
09:30 - 13:00
Flexible working - how to handle requests

Every employee has the statutory right to ask to work flexibly after 26 weeks employment service and employers must have a sound business reason for rejecting any request.



This event will look at the many different types of flexible working and the relevant law. We will also take you through the Acas code of practice on flexible working, as well as give you practical advice on handling requests.


Swansea
26 March 2020
10:00 - 16:00
Mediation skills for managers

A practical course to provide the skills and information for managers to operate effectively within your organisation.

Wrexham
27 March 2020
09:30 - 13:00
Recruitment, selection and retention

Gain the relevant expertise to recruit, select and retain the right people for your organisation.

Cardiff
30 March 2020
09:30 - 16:00 Nearly Full
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)

In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.



NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.
This event is nearly full

Cardiff
30 March 2020
09:30 - 13:00
Managing discipline and grievance (half day)

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.



This half day event will provide you with an essential overview of the skills and knowledge needed to manage and conduct employee discipline and grievance procedures.


Wrexham
30 March 2020
10:00 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Newport
31 March 2020
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.

The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Cardiff
31 March 2020
10:00 - 16:00
Performance management - how to get it right

In a challenging economic environment, it is even more important for businesses to get the most from their staff.

We focus on the essentials of performance management and equip you with the skills and knowledge to implement a fair and successful performance management system in your workplace.


Port Talbot
1 April 2020
09:30 - 13:00
Employment law update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

This event will bring you up to date on recent changes in legislation and highlight what’s planned for the future; a key consideration for business planning.

Our experienced trainers will explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Llanelli
1 April 2020
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.



In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.


Wrexham
2 April 2020
09:30 - 13:00
Meet your Acas adviser

As part of our engaging with business strategy we know how important it is for us to connect with local organisations to make sure they are fully aware of the support and services we provide.

The roadshow, is an opportunity for employers to gain an insight into how Acas can help organisations of all sizes and across any industry. It offers the opportunity to meet local Acas advisers, find out more about the services Acas provides (many of which are FREE) and network with other businesses from across the region.




Cardiff
6 April 2020
09:30 - 13:00
Employment law update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

This event will bring you up to date on recent changes in legislation and highlight what’s planned for the future; a key consideration for business planning.

Our experienced trainers will explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Cardiff
9 April 2020
10:00 - 16:00
Essential skills for line managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Newport
14 April 2020
09:30 - 13:00
Meet your Acas adviser

As part of our engaging with business strategy we know how important it is for us to connect with local organisations to make sure they are fully aware of the support and services we provide.

The roadshow, is an opportunity for employers to gain an insight into how Acas can help organisations of all sizes and across any industry. It offers the opportunity to meet local Acas advisers, find out more about the services Acas provides (many of which are FREE) and network with other businesses from across the region.




Swansea
16 April 2020
09:30 - 13:00
Employment law update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

This event will bring you up to date on recent changes in legislation and highlight what’s planned for the future; a key consideration for business planning.

Our experienced trainers will explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Wrexham
20 April 2020
09:30 - 13:00
Meet your Acas adviser

As part of our engaging with business strategy we know how important it is for us to connect with local organisations to make sure they are fully aware of the support and services we provide.


The roadshow, is an opportunity for employers to gain an insight into how Acas can help organisations of all sizes and across any industry. It offers the opportunity to meet local Acas advisers, find out more about the services Acas provides (many of which are FREE) and network with other businesses from across the region.







Llandudno
21 April 2020
09:30 - 16:00
CIWM Certificate in internal workplace mediation

Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.

This is a five day course which runs across two weeks. The dates are:
Week one: Tuesday 21st and Wednesday 22nd April 2020
Week two: Tuesday 28th, Wednesday 29th and Thursday 30th April 2020



Swansea
21 April 2020
10:00 - 16:00
Essential skills for line managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Cardiff
22 April 2020
09:30 - 13:00
Employment law update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

This event will bring you up to date on recent changes in legislation and highlight what’s planned for the future; a key consideration for business planning.

Our experienced trainers will explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Chepstow
24 April 2020
10:00 - 16:00
Fair Work - respect and resolution in the workplace

The Welsh Government supported by Acas Wales have sought to develop achievable recommendations which provide a practical way forward to deliver ‘Fair Work Wales’. 

Fair Work is work in which people are respected and treated respectfully, whatever their role and status. 

Delegates attending this conference will gain knowledge from a range of experts in the field of Fair Work, mental health and wellbeing, dignity and respect and conflict resolution.


Cardiff
28 April 2020
10:00 - 16:00
Human resource management for beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.

A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Abergavenny
4 May 2020
09:30 - 13:00
Stress in the workplace

Practical guidance that will help you understand the causes and recognise the signs of work related stress, allowing you to improve the resilience of your employees and minimise the impact of stress in your workplace.

Mold
5 May 2020
09:30 - 13:00
Meet your Acas adviser

As part of our engaging with business strategy we know how important it is for us to connect with local organisations to make sure they are fully aware of the support and services we provide.

The roadshow, is an opportunity for employers to gain an insight into how Acas can help organisations of all sizes and across any industry. It offers the opportunity to meet local Acas advisers, find out more about the services Acas provides (many of which are FREE) and network with other businesses from across the region.




Newport
5 May 2020
09:30 - 13:00
Employment law update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

This event will bring you up to date on recent changes in legislation and highlight what’s planned for the future; a key consideration for business planning.

Our experienced trainers will explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Merthyr Tydfil
7 May 2020
10:00 - 16:00
Mental health in the workplace: skills for managers

According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.



This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.


Chepstow
12 May 2020
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.



In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.


Swansea
14 May 2020
10:00 - 16:00
Mental health in the workplace: skills for managers

According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.



This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.


Cardiff
18 May 2020
09:30 - 13:00
Stress in the workplace

Practical guidance that will help you understand the causes and recognise the signs of work related stress, allowing you to improve the resilience of your employees and minimise the impact of stress in your workplace.

Cardiff
20 May 2020
09:30 - 13:00
Stress in the workplace

Practical guidance that will help you understand the causes and recognise the signs of work related stress, allowing you to improve the resilience of your employees and minimise the impact of stress in your workplace.

Chepstow
29 May 2020
10:00 - 16:00
Human resource management for beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.

A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Swansea
2 June 2020
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.



In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.


Cardiff
15 June 2020
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)

In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.



NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.


Swansea
16 June 2020
09:30 - 13:00
Menopause and the workplace

Menopause is a natural phase in every woman’s life, however there is still a stigma attached to it.

With menopausal women now the fastest growing demographic in the workplace, it’s more important than ever for employers to have a good understanding of the menopause and how they can support colleagues through the transition.

This event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.


Cardiff
17 June 2020
09:30 - 13:00
Gender identity in the workplace

Employers have made great strides in creating inclusive workplaces. However, many still have little or no experience of trans, non-binary and intersex employees.

It is important that employers are proactive in their policies and procedures surrounding gender diversity.
This event will explore the key areas of legislation and good practice within the workplace.


Cardiff
22 June 2020
10:00 - 16:00
Mediation skills for managers

A practical course to provide the skills and information for managers to operate effectively within your organisation.

Cardiff
24 June 2020
09:30 - 13:00
Gender identity in the workplace

Employers have made great strides in creating inclusive workplaces. However, many still have little or no experience of trans, non-binary and intersex employees.

It is important that employers are proactive in their policies and procedures surrounding gender diversity.
This event will explore the key areas of legislation and good practice within the workplace.


Carmarthen
3 July 2020
09:30 - 13:00
Mock mediation - A rare opportunity to see mediation in action

Managers don’t need to be told how time consuming, stressful, disruptive and expensive conflict can be for all concerned. This event will demonstrate what mediation looks like in practice and how it works to resolve conflict quickly and effectively with tangible business benefits.

It will be an interactive event in which you see the various stages of the process in action. We will take a step by step approach and invite the audience to participate in discussions throughout.



Cardiff
6 July 2020
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)

In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.



NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.


Wrexham
20 July 2020
09:30 - 16:00
CIWM Certificate in internal workplace mediation

Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.



This is a five day course which runs across two weeks. The dates are:

Week one: Monday 20th and Tuesday 21st July 2020

Week two: Monday 27th, Tuesday 28th and Wednesday 29th July 2020


Wrexham
28 July 2020
10:00 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Cardiff
4 August 2020
09:30 - 13:00
Understanding maternity, paternity and adoption rights

This half day event will provide you with a comprehensive overview of everything you need to know about maternity, paternity and adoption rights. Including, the current legislation, protection for employees, health and safety responsibilities and leave entitlements

Wrexham
4 August 2020
10:00 - 16:00
Performance management - how to get it right

In a challenging economic environment, it is even more important for businesses to get the most from their staff.

We focus on the essentials of performance management and equip you with the skills and knowledge to implement a fair and successful performance management system in your workplace.


Newport
2 September 2020
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)

In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.



NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.


Cardiff
8 September 2020
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.

The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Chepstow
16 September 2020
09:30 - 13:00
Drugs and alcohol in the workplace

Employees who abuse alcohol and drugs (including illegal drugs, prescription drugs, and over-the-counter drugs) can pose significant and wide-ranging problems for their employers and fellow employees.

This event highlights the actions employers can take to manage workplace drug and alcohol issues confidently and effectively.



Cardiff
22 September 2020
09:30 - 13:00
Drugs and alcohol in the workplace

Employees who abuse alcohol and drugs (including illegal drugs, prescription drugs, and over-the-counter drugs) can pose significant and wide-ranging problems for their employers and fellow employees.

This event highlights the actions employers can take to manage workplace drug and alcohol issues confidently and effectively.



Wrexham
23 September 2020
09:30 - 16:00
CIWM Certificate in internal workplace mediation

Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.

This is a five day course which runs across two weeks. The dates are:
Week one: Wednesday 23rd and Thursday 24th September 2020
Week two: Tuesday 29th, Wednesday 30th September, and Thursday 1st October 2020


Cardiff
7 October 2020
09:30 - 13:00
Contracts of employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Cardiff
8 October 2020
10:00 - 16:00
Performance management - how to get it right

In a challenging economic environment, it is even more important for businesses to get the most from their staff.

We focus on the essentials of performance management and equip you with the skills and knowledge to implement a fair and successful performance management system in your workplace.


Wrexham
26 October 2020
09:30 - 13:00
Stress in the workplace

Practical guidance that will help you understand the causes and recognise the signs of work related stress, allowing you to improve the resilience of your employees and minimise the impact of stress in your workplace.

Carmarthen
13 November 2020
10:00 - 16:00
Conducting investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Swansea
17 November 2020
09:30 - 13:00
Menopause and the workplace

Menopause is a natural phase in every woman’s life, however there is still a stigma attached to it.



With menopausal women now the fastest growing demographic in the workplace, it’s more important than ever for employers to have a good understanding of the menopause and how they can support colleagues through the transition.



This event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.


Abergavenny
24 November 2020
09:30 - 13:00
Menopause and the workplace

Menopause is a natural phase in every woman’s life, however there is still a stigma attached to it.



With menopausal women now the fastest growing demographic in the workplace, it’s more important than ever for employers to have a good understanding of the menopause and how they can support colleagues through the transition.



This event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.


Carmarthen
9 December 2020
10:00 - 16:00
The Acas framework for effective leadership

Good leadership is essential to successfully manage an efficient and productive workplace.

This in-depth event will introduce delegates to the Acas framework for effective leadership and demonstrate how it can be applied in practice. It will consider the business advantages of good leadership and provide delegates with the opportunity to identify and build on their own leadership styles.

The event is open to all levels of management.



Wrexham
15 December 2020
10:00 - 16:00
The Acas framework for effective leadership

Good leadership is essential to successfully manage an efficient and productive workplace.

This in-depth event will introduce delegates to the Acas framework for effective leadership and demonstrate how it can be applied in practice. It will consider the business advantages of good leadership and provide delegates with the opportunity to identify and build on their own leadership styles.

The event is open to all levels of management.



Cardiff
8 January 2021
10:00 - 16:00
Redundancy and restructuring - managing the change and understanding the options

Making staff redundant is a difficult but sometimes necessary decision.


This full day event will help you discover all you need to know, about how to carry out redundancies in the most fair and efficient way. It focuses on the legal and practical aspects of managing redundancies with an overview of restructuring.



Swansea
12 January 2021
10:00 - 16:00
Redundancy and restructuring - managing the change and understanding the options

Making staff redundant is a difficult but sometimes necessary decision.


This full day event will help you discover all you need to know, about how to carry out redundancies in the most fair and efficient way. It focuses on the legal and practical aspects of managing redundancies with an overview of restructuring.



Wrexham
3 February 2021
09:30 - 13:00
Gender identity in the workplace

Employers have made great strides in creating inclusive workplaces. However, many still have little or no experience of trans, non-binary and intersex employees.



It is important that employers are proactive in their policies and procedures surrounding gender diversity.

This event will explore the key areas of legislation and good practice within the workplace.


Wrexham
18 March 2021
09:30 - 13:00
Mock mediation - A rare opportunity to see mediation in action

Managers don’t need to be told how time consuming, stressful, disruptive and expensive conflict can be for all concerned. This event will demonstrate what mediation looks like in practice and how it works to resolve conflict quickly and effectively with tangible business benefits.

It will be an interactive event in which you see the various stages of the process in action. We will take a step by step approach and invite the audience to participate in discussions throughout.



Portmeirion