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Note to customers:

Acas training courses are now available in both face to face and digital formats. Call our Customer Services Team on 0300 123 1150, Monday to Friday, 9am to 5pm, for more information about our training or fill in our enquiry form. Delegates attending face to face events will receive Covid safety guidance following registration.

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All Acas events in the Wales region

Click on an event for more information and to book places. 

21 September 2021
10:00 - 13:00 Nearly Full
Mediation skills for managers - digital event

This digital event will provide you with the skills and knowledge required to effectively mediate disputes, leading to sustainable solutions to conflict within your workplace.



The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.



The dates are:

  • Day 1 - 21st of September 2021, 10:00 – 13:00
  • Day 2 - 22nd of September 2021, 10:00 – 13:00
This event is nearly full

Digital via Zoom
29 September 2021
10:00 - 16:00 Full
CIWM - mediation training accredited - digital event

 This course provides training and accreditation for you to:

  • Become an internal mediator in your workplace
  • Gain accreditation if you are already workplace mediator 
  • Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days. 

The training is from 10:00 - 16:00 each day and the dates are:

  • Week One: Wednesday 29th September, Thursday 30th September 2021
  • Week Two: Wednesday 6th October, Thursday 7th October and Friday 8th October 2021

This is a digital event.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
30 September 2021
10:00 - 13:00
Menopause and the workplace - digital event

This 3-hour digital event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.



Digital via Zoom
4 October 2021
10:00 - 13:00
Behaviours at work: understanding the unacceptable - digital event

Behaviours such as bullying and harassment can increase absence levels and employee turnover, lower morale and reduce productivity. 

This 3-hour digital event will look at what constitutes unacceptable behaviour and provide you with the skills needed to confidently identify and address such behaviours should they arise in your workplace.



Digital via Zoom
4 October 2021
13:30 - 16:30 Full
Essential skills for line managers - digital event

This digital event will provide you with a comprehensive overview of the essential ‘people’ skills required in supervisory/line management roles.



It will also explore the importance of addressing absence, bullying and harassment and discipline and grievance matters.



The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.



The dates are:

  • Day 1 - 4th of October 2021, 13:30 - 16:30
  • Day 2 - 5th of October 2021, 13:30 - 16:30
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
5 October 2021
09:30 - 12:30
Managing performance and staff appraisals - digital event

Performance management can help businesses achieve success by getting the best from their employees. This can be particularly important during difficult economic times. 

This 3-hour digital event will enable you to understand and effectively utilise performance management processes in the workplace.



Digital via Zoom
11 October 2021
10:00 - 16:00
Essential skills for line managers

This event will provide you with a comprehensive overview of essential ‘people’ skills required in supervisory/line management roles. It will also explore the importance of addressing absence, bullying and harassment and discipline and grievance matters. 


This training includes interactive group discussions, helpful scenarios and case studies.



Cardiff
14 October 2021
13:00 - 16:00
Having difficult conversations - digital event

One of the most challenging aspects of managing performance is initiating conversations around sensitive topics.

This 3-hour digital event will give you an overview of effective techniques for managing difficult conversations with employees with confidence.



Digital via Zoom
19 October 2021
09:30 - 12:30
Menopause and the workplace - digital event

This 3-hour digital event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.



Digital via Zoom
19 October 2021
10:00 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Newport
20 October 2021
09:30 - 12:30 Full
Essential skills for line managers - digital event

This digital event will provide you with a comprehensive overview of the essential ‘people’ skills required in supervisory/line management roles.



It will also explore the importance of addressing absence, bullying and harassment and discipline and grievance matters.



The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.



The dates are:

  • Day 1 - 20th of October 2021, 09:30 - 12:30
  • Day 2 - 21st of October 2021, 09:30 - 12:30
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
21 October 2021
10:00 - 13:00
Hybrid working: getting it right - digital event

The landscape of work has changed dramatically since the global pandemic forced many workers into homeworking. 

Countless recent studies indicate that, post pandemic, many employees will continue to balance working remotely with attending the workplace – a hybrid working approach. 



Digital via Zoom
26 October 2021
10:00 - 16:00
Essential skills for line managers

This event will provide you with a comprehensive overview of essential ‘people’ skills required in supervisory/line management roles. It will also explore the importance of addressing absence, bullying and harassment and discipline and grievance matters. 


This training includes interactive group discussions, helpful scenarios and case studies.



Wrexham
27 October 2021
09:30 - 12:30
Managing employee mental health - digital event

This 3-hour digital event is based on our popular face to face training. It has been tailored specifically to help you support employee mental health issues during these unprecedented times.

Through guidance, discussion and activities, this interactive event will provide you with the skills and knowledge you need to confidently manage good employee mental health, both remotely and in the workplace.



Digital via Zoom
3 November 2021
10:00 - 13:00
Conducting investigations - digital event

This digital event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 3rd of November 2021, 10:00 – 13:00
  • Day 2 - 4th of November 2021, 10:00 – 13:00


Digital via Zoom
4 November 2021
10:00 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Cardiff
5 November 2021
10:00 - 16:00
HR for beginners - face to face event

This practical event will introduce you to the fundamentals of employing people. It maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.



A helpful tool kit of sample policies and letters is provided to delegates for use in their workplace.


Swansea
8 November 2021
09:30 - 12:30
Managing discipline and grievance - digital event

During these unprecedented times, more people are working remotely. How your business deals with discipline and grievance may need to be adapted but it must still follow employment legislation. 

This 3 hour digital event will provide you with an overview of the Acas Code of Practice and the key skills you need to confidently manage discipline and grievance procedures in your workplace and remotely.



Digital via Zoom
8 November 2021
09:30 - 13:00
Menopause and the workplace

Menopause is a natural phase in every woman’s life, however there is still a stigma attached to it.



With menopausal women now the fastest growing demographic in the workplace, it’s more important than ever for employers to have a good understanding of the menopause and how they can support colleagues through the transition.



This event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.


Cardiff
9 November 2021
13:30 - 16:30
HR for beginners - digital event

This digital event will introduce you to the fundamentals of employing people. It maps the employment relationship from recruitment, issuing contracts, managing holidays, absence and disciplinary matters, through to ending the employment relationship.

You will also receive a helpful tool kit of sample policies and letters to use in your workplace.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 9th of November 2021, 13:30 - 16:30
  • Day 2 - 10th of November 2021, 13:30 - 16:30


Digital via Zoom
15 November 2021
10:00 - 16:00
Conducting investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newport
17 November 2021
09:30 - 09:30
CIWM Certificate in internal workplace mediation

Accredited workplace mediator training (over 5 days). Equipping and accrediting people as mediators in their workplace.

The training runs from 09:30 - 16:30 each day and the dates are:

  • Week One:Wednesday 17th & Thursday 18th November, 2021
  • Week Two: Tuesday 23rd, Wednesday 24th & Thursday 25th November, 2021.


Cardiff
18 November 2021
09:30 - 12:30
How to manage homeworkers - digital event

Homeworking has been a popular form of flexible working for some time. More businesses are now applying hybrid working, which can bring a set of new challenges, managing people remotely being one of them.

This 3-hour digital event will give an essential overview of the law and good practice, providing you with the skills and knowledge needed to confidently manage employees working from home.



Digital via Zoom
19 November 2021
10:00 - 13:00
Managing underperformance - digital event

Managing underperformance can be uncomfortable at times and can therefore get overlooked. However, failure to address it can have a significant negative impact on a business and its employees. 

This 3-hour digital event will provide you with the skills and confidence to help you effectively identify, address and develop underperforming staff.



Digital via Zoom
23 November 2021
10:00 - 16:00
HR for beginners - face to face event

This practical event will introduce you to the fundamentals of employing people. It maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.



A helpful tool kit of sample policies and letters is provided to delegates for use in their workplace.


Wrexham
29 November 2021
09:30 - 12:30
Essential skills for line managers - digital event

This digital event will provide you with a comprehensive overview of the essential ‘people’ skills required in supervisory/line management roles.

It will also explore the importance of addressing absence, bullying and harassment and discipline and grievance matters.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 29th of November 2021, 09:30 – 12:30
  • Day 2 - 30th of November 2021, 09:30– 12:30


Digital via Zoom
1 December 2021
10:00 - 16:00
Essential skills for line managers

This event will provide you with a comprehensive overview of essential ‘people’ skills required in supervisory/line management roles. It will also explore the importance of addressing absence, bullying and harassment and discipline and grievance matters. 


This training includes interactive group discussions, helpful scenarios and case studies.



Newport
3 December 2021
10:00 - 16:00
HR for beginners - face to face event

This practical event will introduce you to the fundamentals of employing people. It maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.



A helpful tool kit of sample policies and letters is provided to delegates for use in their workplace.


Cardiff
8 December 2021
10:00 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Swansea
9 December 2021
10:00 - 16:00
Conducting investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Cardiff
14 December 2021
10:00 - 16:00
Essential skills for line managers

This event will provide you with a comprehensive overview of essential ‘people’ skills required in supervisory/line management roles. It will also explore the importance of addressing absence, bullying and harassment and discipline and grievance matters. 


This training includes interactive group discussions, helpful scenarios and case studies.



Swansea
9 March 2022
10:00 - 16:00
CIWM - mediation training accredited - digital event

 This course provides training and accreditation for you to:

  • Become an internal mediator in your workplace
  • Gain accreditation if you are already workplace mediator 
  • Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days. 

The training is from 10:00 - 16:00 each day and the dates are:

  • Week One: Wednesday 9th March, Thursday 10th March 2022
  • Week Two: Monday 14th March, Tuesday 15th March and Wednesday 16th March 2022

This is a digital event.


Digital via Zoom