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Note to customers:

Acas training courses are now available in both face to face and digital formats. Call our Customer Services Team on 0300 123 1150, Monday to Friday, 9am to 5pm, for more information about our training or fill in our enquiry form. Delegates attending face to face events will receive Covid safety guidance following registration.

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All Acas events in the Wales region

Click on an event for more information and to book places. 

15 August 2022
13:30 - 16:30
Management training for developing managers - digital event

This digital event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 15th of August 2022, 13:30 - 16:30
  • Day 2 - 16th of August 2022, 13:30 - 16:30


Digital via Zoom
18 August 2022
09:30 - 12:30 Nearly Full
Equality, diversity and inclusion: the essentials - digital event

This 3-hour digital event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.

This event is nearly full

Digital via Zoom
18 August 2022
13:30 - 16:30
Managing the unmanageable - digital event

In the workplace, wherever there are people there can be challenging behaviours. Extreme behaviours need to be managed; simply hoping for change is not an effective strategy. This digital event will give you the skills and confidence you need to address difficult behaviours.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 18th of August 2022, 13:30 - 16:30
  • Day 2 - 19th of August 2022, 13:30 - 16:30


Digital via Zoom
24 August 2022
13:30 - 16:30
Managing discipline and grievance - digital event

During these unprecedented times, more people are working remotely. How your business deals with discipline and grievance may need to be adapted but it must still follow employment legislation. 

This 3 hour digital event will provide you with an overview of the Acas Code of Practice and the key skills you need to confidently manage discipline and grievance procedures in your workplace and remotely.



Digital via Zoom
30 August 2022
09:30 - 12:30 Nearly Full
Management training for new managers - digital event

It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 30th of August 2022, 09:30 - 12:30
  • Day 2 - 31st of August 2022, 09:30 - 12:30
This event is nearly full

Digital via Zoom
5 September 2022
09:30 - 12:30
Managing discipline and grievance - digital event

During these unprecedented times, more people are working remotely. How your business deals with discipline and grievance may need to be adapted but it must still follow employment legislation. 

This 3 hour digital event will provide you with an overview of the Acas Code of Practice and the key skills you need to confidently manage discipline and grievance procedures in your workplace and remotely.



Digital via Zoom
7 September 2022
09:30 - 12:30 Nearly Full
Menopause and the workplace - digital event

This 3-hour digital event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.

This event is nearly full

Digital via Zoom
7 September 2022
13:30 - 16:30
Sexual harassment in the workplace (England & Wales) - digital event

Your workplace should be somewhere your staff feel valued, safe and treated with dignity and respect. However, recent statistics and media coverage report that sexual harassment in the workplace is a widespread problem. 

This 3-hour digital event has been designed to help you engage with your workforce and raise awareness of the issue. It will also provide you with the necessary skills to address a situation should one arise in your workplace.


Digital via Zoom
8 September 2022
09:30 - 12:30 Nearly Full
HR for beginners - digital event

This digital event will introduce you to the fundamentals of employing people. It maps the employment relationship from recruitment, issuing contracts, managing holidays, absence and disciplinary matters, through to ending the employment relationship.

You will also receive a helpful tool kit of sample policies and letters to use in your workplace.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 8th of September 2022, 09:30 - 12:30
  • Day 2 - 9th of September 2022, 09:30 - 12:30
This event is nearly full

Digital via Zoom
8 September 2022
09:30 - 12:30 Full
Conducting investigations - digital event

This digital event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.


The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.


The dates are:

  • Day 1 - 8th of September 2022, 09:30 - 12:30
  • Day 2 - 9th of September 2022, 09:30 - 12:30
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
12 September 2022
09:30 - 12:30 Full
Management training for new managers - digital event

It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 12th of September 2022, 09:30 - 12:30
  • Day 2 - 13th of September 2022, 09:30 - 12:30
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
13 September 2022
09:30 - 12:30
Behaviours at work: understanding the unacceptable - digital event

Behaviours such as bullying and harassment can increase absence levels and employee turnover, lower morale and reduce productivity. 

This 3-hour digital event will look at what constitutes unacceptable behaviour and provide you with the skills needed to confidently identify and address such behaviours should they arise in your workplace.



Digital via Zoom
14 September 2022
09:30 - 12:30 Nearly Full
Mental health in the workplace: skills for managers - digital event

According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.

This in-depth event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours. The dates are:

  • Day 1 - 14th of September 2022, 09:30 - 12:30
  • Day 2 - 15th of September 2022, 09:30 - 12:30
This event is nearly full

Digital via Zoom
19 September 2022
09:30 - 12:30 Nearly Full
Having difficult conversations - digital event

One of the most challenging aspects of managing performance is initiating conversations around sensitive topics.

This 3-hour digital event will give you an overview of effective techniques for managing difficult conversations with employees with confidence.

This event is nearly full

Digital via Zoom
19 September 2022
10:00 - 16:00
Management training for new managers

It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.


Wrexham
19 September 2022
10:00 - 16:00
Management training for developing managers

This event will focus on the key skills needed to be an effective manager.



Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.


Swansea
27 September 2022
09:30 - 13:00
Managing performance and staff appraisals

Performance management can help businesses achieve success by getting the best from their employees. This can be particularly important during difficult economic times. 

This half day event will enable you to understand, and effectively utilise, performance management processes in the workplace.


Cardiff
29 September 2022
10:00 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Cardiff
3 October 2022
09:30 - 12:30
Management training for new managers - digital event

It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 3rd of October 2022, 09:30 - 12:30
  • Day 2 - 4th of October 2022, 09:30 - 12:30


Digital via Zoom
5 October 2022
09:30 - 12:30
Redundancy: getting it right - digital event

Making staff redundant is a difficult but sometimes necessary decision.

This digital event outlines the legal responsibilities faced by employers managing redundancies. It will also focus on good practice at this challenging time. 



Digital via Zoom
6 October 2022
09:30 - 12:30
Mental health in the workplace: skills for managers - digital event

According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.

This in-depth event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours. The dates are:

  • Day 1 - 6th of October 2022, 09:30 - 12:30
  • Day 2 - 7th of October 2022, 09:30 - 12:30


Digital via Zoom
6 October 2022
13:30 - 16:30
Managing discipline and grievance - digital event

During these unprecedented times, more people are working remotely. How your business deals with discipline and grievance may need to be adapted but it must still follow employment legislation. 

This 3 hour digital event will provide you with an overview of the Acas Code of Practice and the key skills you need to confidently manage discipline and grievance procedures in your workplace and remotely.



Digital via Zoom
10 October 2022
13:30 - 16:30
HR for beginners - digital event

This digital event will introduce you to the fundamentals of employing people. It maps the employment relationship from recruitment, issuing contracts, managing holidays, absence and disciplinary matters, through to ending the employment relationship.

You will also receive a helpful tool kit of sample policies and letters to use in your workplace.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 10th of October 2022, 13:30 - 16:30
  • Day 2 - 11th of October 2022, 13:30 - 16:30


Digital via Zoom
12 October 2022
09:30 - 12:30 Nearly Full
Mediation skills for managers - digital event

This digital event will provide you with the skills and knowledge required to effectively mediate disputes, leading to sustainable solutions to conflict within your workplace.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 12th of October 2022, 09:30 - 12:30
  • Day 2 - 13th of October 2022, 09:30 - 12:30
This event is nearly full

Digital via Zoom
12 October 2022
13:30 - 16:30
Management training for new managers - digital event

It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 12th of October 2022, 13:30 - 16:30
  • Day 2 - 13th of October 2022, 13:30 - 16:30


Digital via Zoom
17 October 2022
09:30 - 12:30
Managing performance and staff appraisals

Performance management can help businesses achieve success by getting the best from their employees. This can be particularly important during difficult economic times. 



This half day event will enable you to understand, and effectively utilise, performance management processes in the workplace.


Wrexham
19 October 2022
09:30 - 12:30
Managing performance and staff appraisals - digital event

Performance management can help businesses achieve success by getting the best from their employees. This can be particularly important during difficult economic times. 

This 3-hour digital event will enable you to understand and effectively utilise performance management processes in the workplace.



Digital via Zoom
19 October 2022
09:30 - 12:30
Contracts and written statements - digital event

This 3-hour digital event will provide you with guidance on how to create, agree, vary and terminate a contract of employment. It will also cover the relevant employment law and good practice relating to contracts and written statements.



Digital via Zoom
20 October 2022
09:30 - 12:30
HR for beginners - digital event

This digital event will introduce you to the fundamentals of employing people. It maps the employment relationship from recruitment, issuing contracts, managing holidays, absence and disciplinary matters, through to ending the employment relationship.


You will also receive a helpful tool kit of sample policies and letters to use in your workplace.


The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.



The dates are:

  • Day 1 - 20th of October 2022, 09:30 - 12:30
  • Day 2 - 21st of October 2022, 09:30 - 12:30


Digital via Zoom
20 October 2022
10:00 - 12:30
Meet your local Acas Adviser (Wales)

Each year Acas supports millions of employers and employees across Great Britain with improving workplace relationships. 



This free-to-attend roadshow will provide you with insight into how Acas can help your organisation navigate workplace challenges during these unprecedented times.



You will have the opportunity to connect with local Acas Advisers, learn about the essential services and guidance Acas provide and interact with other businesses from across the region.


Llandudno
24 October 2022
09:30 - 12:30
Reasonable adjustments and disability - digital event

This digital event will explore how reasonable adjustments can have a positive impact on employees’ well-being and productivity. It will provide you with a clear understanding of the law and outline practical guidance for managing reasonable adjustments. 

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 24th of October 2022, 09:30 - 12:30
  • Day 2 - 25th of October 2022, 09:30 - 12:30


Digital via Zoom
24 October 2022
09:30 - 12:30
Managing discipline and grievance - digital event

During these unprecedented times, more people are working remotely. How your business deals with discipline and grievance may need to be adapted but it must still follow employment legislation. 

This 3 hour digital event will provide you with an overview of the Acas Code of Practice and the key skills you need to confidently manage discipline and grievance procedures in your workplace and remotely.



Digital via Zoom
24 October 2022
10:00 - 12:30
Meet your local Acas Adviser (Wales)

Each year Acas supports millions of employers and employees across Great Britain with improving workplace relationships. 



This free-to-attend roadshow will provide you with insight into how Acas can help your organisation navigate workplace challenges during these unprecedented times.



You will have the opportunity to connect with local Acas Advisers, learn about the essential services and guidance Acas provide and interact with other businesses from across the region.


Swansea
25 October 2022
10:00 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Wrexham
25 October 2022
13:30 - 16:30
Gender identity in the workplace - digital event

Employers have made great strides in creating inclusive workplaces. However, many still have little or no experience of trans, non-binary and intersex employees, causing individuals distinct challenges. 

This 3-hour digital event will explore the key areas of legislation and good practice surrounding how employers can better support trans, non-binary and intersex employees.



Digital via Zoom
26 October 2022
09:30 - 12:30
Managing absence at work - digital event

This 3 hour digital event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.



Digital via Zoom
31 October 2022
09:30 - 12:30
Menopause and the workplace - digital event

This 3-hour digital event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.



Digital via Zoom
31 October 2022
09:30 - 12:30
Recruitment, selection and induction - digital event

Most employers appreciate that the success of their business is dependent on their staff. However, finding the right people with the necessary abilities and skills, and then retaining them, requires knowledge and expertise.

This 3-hour digital event takes delegates through both the legal and good practice elements of an effective, fair and lawful recruitment process.



Digital via Zoom
31 October 2022
09:30 - 12:30
Managing underperformance - digital event

Managing underperformance can be uncomfortable at times and can therefore get overlooked. However, failure to address it can have a significant negative impact on a business and its employees. 

This 3-hour digital event will provide you with the skills and confidence to help you effectively identify, address and develop underperforming staff.



Digital via Zoom
4 November 2022
09:30 - 12:30
Flexible working: how to handle requests - digital event

After 26 weeks of employment, employees have a statutory right to ask to work flexibly. An employer must have sound business reason for rejecting a request. 

This 3-hour digital event will look at the different types of flexible working and the relevant law. It will also outline the Acas Code of Practice and provide good practice on handling requests.



Digital via Zoom
7 November 2022
10:00 - 16:00
Management training for developing managers

This event will focus on the key skills needed to be an effective manager.



Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.


Llandudno
10 November 2022
09:30 - 16:30 Nearly Full
CIWM - mediation training accredited - digital event

 This course provides training and accreditation for you to:

  • Become an internal mediator in your workplace
  • Gain accreditation if you are already workplace mediator 
  • Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days. 

The training runs from 09:30 - 16:30 each day and the dates are:

  • Week One: 10th & 11th November 2022
  • Week Two: 14th, 15th & 16th November 2022
This event is nearly full

Digital via Zoom
10 November 2022
13:30 - 16:30
Conducting investigations - digital event

This digital event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 10th of November 2022, 13:30 - 16:30
  • Day 2 - 11th of November 2022, 13:30 - 16:30


Digital via Zoom
15 November 2022
09:30 - 11:30
Employment law update - digital event

The legal landscape and how it affects your workplace is constantly evolving. 



This 2 hour digital event will update you on the latest changes in legislation and highlight future developments - a key consideration for business planning. It includes information on new rules and regulations arising from the Coronavirus pandemic, including vaccinations and testing, and the implications for employers of leaving the European Union.



Digital via Zoom
17 November 2022
10:00 - 16:00
Managing discipline and grievance

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.



This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.


Cardiff
28 November 2022
10:00 - 16:00
Management training for new managers

It can be tough moving into management for the first time. This event will help prepare you for your new role.



You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.


Cardiff
28 November 2022
10:00 - 16:00
Managing discipline and grievance

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.



This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.


Swansea
29 November 2022
13:30 - 16:30
Having difficult conversations - digital event

One of the most challenging aspects of managing performance is initiating conversations around sensitive topics.

This 3-hour digital event will give you an overview of effective techniques for managing difficult conversations with employees with confidence.



Digital via Zoom
5 December 2022
10:00 - 16:00
Managing discipline and grievance

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.



This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.


Wrexham
13 December 2022
10:00 - 16:00
Management training for developing managers

This event will focus on the key skills needed to be an effective manager.



Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.


Cardiff
8 February 2023
09:30 - 16:30
CIWM Certificate in internal workplace mediation

Accredited workplace mediator training (over 5 days). Equipping and accrediting people as mediators in their workplace.

The training runs from 09:30 - 16:30 each day and the dates are:

  • Week one: 8th & 9th February, 2023
  • Week two: 14th, 15th & 16th February, 2023


Cardiff