All Acas events in the Wales region

Click on an event for more information and to book places. 

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19 December 2024
09:30 - 16:00
Conducting investigations (face-to-face)

How to conduct a fair internal investigation, from gathering the evidence to presenting the findings

Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision. It is important that they are conducted fairly. 

Employers may be held liable if a poor investigation leads to a decision that results in an employment tribunal claim. 

This event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner. You will also gain valuable understanding of what the law requires and learn key investigation skills, such as interviewing and report writing.

Cardiff
30 January 2025
09:30 - 16:00
Having difficult conversations (face-to-face)

Practical guidance, with role play activities, on how to handle difficult conversations with employees

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.

Wrexham
4 February 2025
09:30 - 16:00
HR for beginners (face-to-face)

An introduction to the basics of employing people, from recruitment to the end of employment

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.

Cardiff
25 February 2025
09:30 - 16:00
Managing discipline and grievance (face-to-face)

A comprehensive guide to managing both discipline and grievance in line with the Acas Code of Practice

Managing discipline and grievance can be tough for everyone involved. It is important to ensure that the correct steps and procedures are followed at all stages as failure to do so can lead to unnecessary and costly litigation. 

Employers who do not follow the Acas Code of Practice on disciplinary and grievance procedures can face an uplift of 25% in any employment tribunal award.

Aside from the legal requirements, employers who manage processes effectively can help build working relationships, and foster healthier and more productive workplaces.

This event will explain the Acas Code of Practice on disciplinary and grievance procedures in detail and explore a real life case study to help put the knowledge and skills into practice.

It will explain the law and outline the correct steps to follow when managing discipline and grievance, as well explore informal approaches and the associated  positive impact these can have on the workplace.

Cardiff
4 March 2025
09:30 - 16:00
Management training for new managers (face-to-face)



It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

Cardiff
27 March 2025
09:30 - 16:00
Management training for developing managers (face-to-face)



This event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.

Cardiff