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Note to customers:

Acas training courses are now available in both face to face and digital formats. Call our Customer Services Team on 0300 123 1150, Monday to Friday, 9am to 5pm, for more information about our training or fill in our enquiry form. Delegates attending face to face events will receive Covid safety guidance following registration.

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All Acas events in the Wales region

Click on an event for more information and to book places. 

7 December 2021
13:00 - 16:00
Hybrid working: getting it right - digital event

The landscape of work has changed dramatically since the global pandemic forced many workers into homeworking. 

Countless recent studies indicate that, post pandemic, many employees will continue to balance working remotely with attending the workplace – a hybrid working approach. 



Digital via Zoom
8 December 2021
09:30 - 12:30
Recruitment, selection and retention - digital event

Successful recruitment and retaining experienced staff can help businesses thrive and improve staff engagement. This in-depth digital event will help you gain the expertise you need to recruit, select and retain the right people for your business.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 8th of December 2021, 09:30 - 12:30
  • Day 2 - 9th of December 2021, 09:30 - 12:30


Digital via Zoom
9 December 2021
10:00 - 16:00 Nearly Full
Conducting investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings. This event is nearly full

Cardiff
14 December 2021
10:00 - 16:00
Essential skills for line managers

This event will provide you with a comprehensive overview of essential ‘people’ skills required in supervisory/line management roles. It will also explore the importance of addressing absence, bullying and harassment and discipline and grievance matters. 

This training includes interactive group discussions, helpful scenarios and case studies.



Swansea
15 December 2021
09:30 - 12:30 Full
Essential skills for line managers - digital event

This digital event will provide you with a comprehensive overview of the essential ‘people’ skills required in supervisory/line management roles.

It will also explore the importance of addressing absence, bullying and harassment and discipline and grievance matters.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are: 

  • Day 1 - 15th of December 2021, 09:30 - 12:30
  • Day 2 - 16th of December 2021, 09:30 - 12:30
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
10 January 2022
09:30 - 12:30
Conducting investigations - digital event

This digital event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.


The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.


The dates are:

  • Day 1 – 10th of January 2022, 09:30 – 12:30
  • Day 2 – 11th of January 2022, 09:30 – 12:30


Digital via Zoom
11 January 2022
09:30 - 12:30 Full
HR for beginners - digital event

This digital event will introduce you to the fundamentals of employing people. It maps the employment relationship from recruitment, issuing contracts, managing holidays, absence and disciplinary matters, through to ending the employment relationship.

You will also receive a helpful tool kit of sample policies and letters to use in your workplace.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 – 11th of January 2022, 09:30 – 12:30
  • Day 2 – 12th of January 2022, 09:30 – 12:30
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
13 January 2022
10:00 - 16:00
Conducting investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newport
17 January 2022
10:00 - 16:00
Management training for new managers

It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.


Cardiff
19 January 2022
09:30 - 12:30 Full
Management training for new managers - digital event

It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 – 19th of January 2022, 09:30 – 12:30
  • Day 2 – 20th of January 2022, 09:30 – 12:30
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
20 January 2022
09:30 - 12:30
Managing employee mental health - digital event

This 3-hour digital event is based on our popular face to face training. It has been tailored specifically to help you support employee mental health issues during these unprecedented times.

Through guidance, discussion and activities, this interactive event will provide you with the skills and knowledge you need to confidently manage good employee mental health, both remotely and in the workplace.



Digital via Zoom
20 January 2022
10:00 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Wrexham
25 January 2022
09:30 - 12:30
How to manage homeworkers - digital event

Homeworking has been a popular form of flexible working for some time. More businesses are now applying hybrid working, which can bring a set of new challenges, managing people remotely being one of them.

This 3-hour digital event will give an essential overview of the law and good practice, providing you with the skills and knowledge needed to confidently manage employees working from home.



Digital via Zoom
25 January 2022
10:00 - 16:00
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Newport
26 January 2022
10:00 - 16:00
Management training for developing managers

This event will focus on the key skills needed to be an effective manger.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.


Cardiff
27 January 2022
09:30 - 12:30
Managing the unmanageable - digital event

In the workplace, wherever there are people there can be challenging behaviours. Extreme behaviours need to be managed; simply hoping for change is not an effective strategy. This digital event will give you the skills and confidence you need to address difficult behaviours.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 – 27th of January 2022, 09:30 – 12:30
  • Day 2 – 28th of January 2022, 09:30 – 12:30


Digital via Zoom
31 January 2022
09:30 - 12:30
Managing discipline and grievance - digital event

During these unprecedented times, more people are working remotely. How your business deals with discipline and grievance may need to be adapted but it must still follow employment legislation. 

This 3 hour digital event will provide you with an overview of the Acas Code of Practice and the key skills you need to confidently manage discipline and grievance procedures in your workplace and remotely.



Digital via Zoom
31 January 2022
10:00 - 16:00
Conducting investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Wrexham
2 February 2022
09:30 - 12:30
Having difficult conversations - digital event

One of the most challenging aspects of managing performance is initiating conversations around sensitive topics.

This 3-hour digital event will give you an overview of effective techniques for managing difficult conversations with employees with confidence.



Digital via Zoom
8 February 2022
10:00 - 16:00
Management training for new managers

It can be tough moving into management for the first time. This event will help prepare you for your new role.



You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.


Chepstow
9 February 2022
10:00 - 16:00
Management training for new managers

It can be tough moving into management for the first time. This event will help prepare you for your new role.



You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.


Wrexham
14 February 2022
13:30 - 16:30
Management training for new managers - digital event

It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 – 14th of February 2022, 13:30 – 16:30
  • Day 2 – 15th of February 2022, 13:30 – 16:30


Digital via Zoom
17 February 2022
09:30 - 12:30
Conducting investigations - digital event

This digital event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.


The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.


The dates are:

  • Day 1 – 17th of February 2022, 09:30 – 12:30
  • Day 2 – 18th of February 2022, 09:30 – 12:30


Digital via Zoom
21 February 2022
09:30 - 12:30
Menopause and the workplace - digital event

This 3-hour digital event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.



Digital via Zoom
22 February 2022
09:30 - 12:30
Equality, diversity and inclusion: the essentials - digital event

This 3-hour digital event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.



Digital via Zoom
24 February 2022
09:30 - 12:30
Mediation skills for managers - digital event

This digital event will provide you with the skills and knowledge required to effectively mediate disputes, leading to sustainable solutions to conflict within your workplace.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 – 24th of February 2022, 09:30 – 12:30
  • Day 2 – 25th of February 2022, 09:30 – 12:30


Digital via Zoom
28 February 2022
10:00 - 16:00
Management training for developing managers

This event will focus on the key skills needed to be an effective manger.



Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.


Newport
28 February 2022
13:30 - 16:30
Gender identity in the workplace - digital event

Employers have made great strides in creating inclusive workplaces. However, many still have little or no experience of trans, non-binary and intersex employees, causing individuals distinct challenges. 

This 3-hour digital event will explore the key areas of legislation and good practice surrounding how employers can better support trans, non-binary and intersex employees.



Digital via Zoom
28 February 2022
13:30 - 16:30
Recruitment, selection and induction - digital event

Most employers appreciate that the success of their business is dependent on their staff. However, finding the right people with the necessary abilities and skills, and then retaining them, requires knowledge and expertise.

This 3-hour digital event takes delegates through both the legal and good practice elements of an effective, fair and lawful recruitment process.



Digital via Zoom
2 March 2022
10:00 - 16:00
HR for beginners

This practical event will introduce you to the fundamentals of employing people. It maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.

A helpful tool kit of sample policies and letters is provided to delegates for use in their workplace.


Wrexham
9 March 2022
10:00 - 16:00 Full
CIWM - mediation training accredited - digital event

 This course provides training and accreditation for you to:

  • Become an internal mediator in your workplace
  • Gain accreditation if you are already workplace mediator 
  • Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days. 

The training is from 10:00 - 16:00 each day and the dates are:

  • Week One: Wednesday 9th March, Thursday 10th March 2022
  • Week Two: Monday 14th March, Tuesday 15th March and Wednesday 16th March 2022

This is a digital event.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
21 March 2022
10:00 - 16:00
Management training for developing managers

This event will focus on the key skills needed to be an effective manger.



Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.


Wrexham