One of the most challenging parts of managing people is having conversations around sensitive or emotionally charged topics.
Difficult conversations are often things managers find themselves avoiding or delaying. This can have an impact on an organisation and morale.
Successfully addressing sensitive issues can:
- prevent bullying at work
- deal with conflict between colleagues
- uncover underlying issues
- support workers with personal issues
- create clear boundaries within teams
- increase employee engagement
This training will give you new skills and techniques to confidently handle challenging conversations at work.