Acas events on Having difficult conversations in the East of England region

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.