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Acas events on Skills for supervisors in the East of England region

Click on an event for more information and to book places. 

25 October 2017
09:30 - 16:00
Practical Skills in dealing with Extreme Persistent and Difficult Staff Behaviours (Part 2)

Psychotherapist Martin J Smith, lecturer at Nottingham Trent University, will share his expertise, equipping delegates to feel more confident about what to do with colleagues who they find tricky to work with. The Acas adviser will offer best practice workplace advice for these issues.


This workshop is a follow-up to the initial workshop on extreme persistent difficult behaviour. It seeks to give participants the opportunity to apply skills and ideas developed from the first session. Therefore it is a prerequisite that delegates have already attended the initial workshop.



CAMBRIDGE
26 October 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Colchester
1 November 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Stevenage
7 November 2017
09:15 - 13:00 Nearly Full
Managing performance and staff appraisals

In a difficult economic environment businesses need to get the most from their staff. This course will enable delegates to understand and get the most from performance management processes. This event is nearly full

CAMBRIDGE
8 November 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Stevenage
14 November 2017
09:15 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Ipswich
22 November 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Bedford
30 November 2017
09:15 - 13:00
Managing performance and staff appraisals

In a difficult economic environment businesses need to get the most from their staff. This course will enable delegates to understand and get the most from performance management processes.

Stevenage
4 December 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Ipswich
6 December 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Norwich
12 December 2017
10:00 - 16:00
The route to successful employee engagement

Effective Employee Engagement (EE) results in employers and employees working together towards common goals. It is a practical way of strengthening your business’ productivity, innovation, turnover and improving attendance. In a challenging economic environment having employees who are engaged and prepared to “to go the extra mile” will invariably lead to strong and continued business performance.



This introductory course looks at the key components of employee engagement, how to put them in place, and measure successful outcomes.


Stevenage
14 December 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

CAMBRIDGE
16 January 2018
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Bedford
18 January 2018
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Ipswich
25 January 2018
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Basildon
25 January 2018
10:00 - 16:00
Mediation - improving management skills

Supporting those with people management responsibility. This course will enable delegates to deal more effectively with interventions/conversations to improve working relationships within their team.

Norwich
6 February 2018
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Stevenage
26 February 2018
09:30 - 16:00 Nearly Full
Practical Skills in dealing with Extreme Persistent and Difficult Staff Behaviours (Part 2)

Psychotherapist Martin J Smith, lecturer at Nottingham Trent University, will share his expertise, equipping delegates to feel more confident about what to do with colleagues who they find tricky to work with. The Acas adviser will offer best practice workplace advice for these issues.


This workshop is a follow-up to the initial workshop on extreme persistent difficult behaviour. It seeks to give participants the opportunity to apply skills and ideas developed from the first session. Therefore it is a prerequisite that delegates have already attended the initial workshop.

This event is nearly full

Stevenage
1 March 2018
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Norwich
7 March 2018
09:15 - 13:00
Managing performance and staff appraisals

In a difficult economic environment businesses need to get the most from their staff. This course will enable delegates to understand and get the most from performance management processes.

Ipswich
13 March 2018
10:00 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Norwich
14 March 2018
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Colchester
15 March 2018
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Norwich
22 March 2018
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Stevenage
29 March 2018
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Bedford