Acas events on Mediation in the North East region

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18 November 2025
09:30 - 16:00
Mediation Skills for Managers (face to face)

Level – Skilled

Conflict at work can be stressful, time consuming and disruptive for all concerned. Sometimes problems between employees can seem difficult to overcome.

Mediation is an effective way to resolve disputes. When used properly and at an early stage, it can help improve: 

  • working relationships between employees
  • employee engagement and team dynamics
  • employee retention

This training will introduce you to mediation and practical skills you can develop and use within your role. 

This will help you be seen as a better people manager and someone people can approach to help resolve issues at work.



Newcastle upon Tyne