When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.
Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:
- promote good working relationships
- help organisations comply with the Acas code of practice on discipline and grievance
- build trust with all employees
This training will help you conduct investigations confidently, in line with good practice and legal requirements.