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All Acas events in the North East region

Click on an event for more information and to book places. 

2 May 2017
09:30 - 16:30
Redundancy and Restructuring - Managing the change and understanding the options

This course will help you to find out all you need to know, about how to carry out redundancies in the most fair and efficient way possible.

Newcastle upon Tyne
4 May 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
9 May 2017
09:30 - 16:30
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.



A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.


Newcastle upon Tyne
10 May 2017
09:30 - 12:30 Nearly Full
Mock Disciplinary Hearing

This interactive event gives an insight into what to expect during a disciplinary hearing, with tips and techniques on how to best manage the process. The event covers how to handle misconduct allegations from initial investigations to a "live" disciplinary hearing where you will witness snapshots of the proceedings and decide the outcome! A case study will be used to portray this.



An experienced Acas Senior Adviser will lead you through a scenario leaving you to decide the outcome and will then explain the pitfalls to avoid so that you do not find yourself in the same position.
This event is nearly full

Newcastle upon Tyne
12 May 2017
09:30 - 16:30
Managing Change

This 1 day course considers how an organisation needs to plan for change and the effects that change creates for the business and its employees. We will examine the importance of providing leadership so that your business gets the best from employees before, during and after a period of change. We will also look at the legal aspects of change and prior considerations needed to ensure that issues arising are handled correctly.

Newcastle upon Tyne
16 May 2017
09:30 - 16:30
Recruitment, Selection and Retention

Gain the relevant expertise to recruit, select and retain the right people for your organisation.

Newcastle upon Tyne
17 May 2017
09:30 - 16:30
Mental Health Awareness for Employers

This training session will raise your understanding of the issues to be considered when supporting an employee suffering mental ill-health at work.

Newcastle upon Tyne
18 May 2017
09:30 - 16:30
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Newcastle upon Tyne
25 May 2017
09:30 - 16:30
Mock mediation

Witness how mediation works as our trainers lead you through the process in the form of an acted demonstration. Watching the story unfold stage by stage will allow delegates to see exactly what happens and provides the opportunity to pause for questions, explanations and discussion.

The course will also look at how mediation can be introduced into the workplace and the standards mediators need to achieve to deliver successful mediations.


Newcastle upon Tyne
5 June 2017
09:30 - 16:30
CIWM Certificate in Internal Workplace Mediation

Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.

Newcastle upon Tyne
12 June 2017
17:00 - 20:00
Contracts of Employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Newcastle upon Tyne
13 June 2017
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Newcastle upon Tyne
14 June 2017
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Newcastle upon Tyne
15 June 2017
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.
Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.

Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Newcastle upon Tyne
19 June 2017
09:30 - 16:30
Having difficult conversations

This course provides you with practical and effective techniques to conduct and manage difficult conversations with staff.

Newcastle upon Tyne
21 June 2017
09:30 - 12:30
Dress in the workplace, tattoos and piercings

What are you allowed to ask your employees to wear? And how far can you influence how they present themselves in the workplace and to your customers?

This can be a very tricky issue which has led many employers into high profile debates in the media spotlight.

In this half-day course, our experienced trainers will explain, in a practical and straightforward way, employer and employee rights, the benefits of having a dress code policy and how best to successfully implement one.




Newcastle upon Tyne
28 June 2017
09:30 - 16:30
Simplifying TUPE in a day: understand the rules and avoid the pitfalls

Business transfers, outsourcing, being sold off, privatised – whatever the context - TUPE transfers can be one of the most testing, confusing and stressful areas of business activity for employers and employees from all sectors.

In January 2014 the Government introduced new TUPE legislation that brought significant changes – join us to make sure that you’re aware of what these mean for your organisation.

This special Acas event will help explain and simplify TUPE. We will focus on providing a clear overview of the process and a checklist of procedures that need to be considered before embarking on TUPE.

We will give an update on recent legal cases and importantly we will show delegates how to ensure employment relations issues are dealt with effectively alongside the legal considerations.

Acas' employment relations experts will be joined at this event by:

Dr John McMullen
, one of the best known employment lawyers in the UK and regarded as the country's leading expert on TUPE.

John is Director of Employment Law at Wrigleys Solicitors LLP, Visiting Professor of Law at Durham University and author of leading textbook, Business Transfers and Employee Rights



Newcastle upon Tyne
29 June 2017
09:30 - 16:30
Managing Discipline and Grievance

This course will help develop your knowledge and skills when managing or conducting employee discipline and or grievance procedures.




Newcastle upon Tyne
3 July 2017
17:00 - 20:00
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.


Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Newcastle upon Tyne
4 July 2017
09:30 - 16:30
Employee Consultation Representative Training

This interactive and practical event will help your less experienced or newly elected consultation forum representatives get to grips with their role, responsibilities and how to best ensure all parties benefit from the employee forum.  The event will promote effective communications, consultation and the benefits of a joint approach.

Newcastle upon Tyne
5 July 2017
09:30 - 16:30
Redundancy and Restructuring - Managing the change and understanding the options

This course will help you to find out all you need to know, about how to carry out redundancies in the most fair and efficient way possible.

Newcastle upon Tyne
6 July 2017
09:30 - 16:30
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.



A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.


Newcastle upon Tyne
11 July 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
12 July 2017
09:30 - 16:30
Mental Health Awareness for Employers

This training session will raise your understanding of the issues to be considered when supporting an employee suffering mental ill-health at work.

Newcastle upon Tyne
13 July 2017
17:00 - 20:00
Managing absence at work

Learn practical management techniques to help improve attendance, and discover what the law says you can and cannot do when managing workplace absence.

Newcastle upon Tyne
14 July 2017
09:30 - 16:30
I'm an employer.......get me out of here - Mock Employment Tribunal

Whilst the challenge faced by Claimants and Respondents might not be quite as daunting as those faced by celebrities in the jungle, attending a tribunal hearing can still be a scary prospect.


“I don’t know what to expect – how do tribunals work?”
“What if they ask me a question I can’t answer?”
"What sort of evidence do I need?”
“What if the Judge doesn’t like the way we have done things?”
“How many witnesses will we need to bring?”


These are just some of the many questions people ask when facing the prospect of appearing at an Employment Tribunal.


This event promises to be an informative, enjoyable, myth-busting and interactive day for all delegates. It will give you the opportunity in a safe environment to see how a Tribunal works to watch a mock tribunal take place and to see how decisions are made.


Collingwood Legal, led by Principal Solicitor, Paul McGowan, will lead you through a role play scenario leaving you to decide the outcome. Paul is an established and recognised expert in the field of employment law. He acts for a broad range of public and private sector clients. Paul and his team of expert employment lawyers bring much experience of dealing with Employment Tribunal Claims, and attendees will be able to put questions to the solicitors involved during the course of the event.


Newcastle upon Tyne
18 July 2017
09:30 - 16:30
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Newcastle upon Tyne
19 July 2017
09:30 - 12:30
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Newcastle upon Tyne
2 August 2017
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Newcastle upon Tyne
8 August 2017
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Newcastle upon Tyne
9 August 2017
09:30 - 16:30
Having difficult conversations

This course provides you with practical and effective techniques to conduct and manage difficult conversations with staff.

Newcastle upon Tyne
11 August 2017
09:30 - 16:30
Managing Discipline and Grievance

This course will help develop your knowledge and skills when managing or conducting employee discipline and or grievance procedures.




Newcastle upon Tyne
18 August 2017
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.
Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.

Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Newcastle upon Tyne
5 September 2017
09:30 - 12:30
Pay and Wages: Getting it Right

This event will familiarise employers with pay systems and wages considerations, especially if they are taking on employees for the first time.

Newcastle upon Tyne
6 September 2017
09:30 - 16:30
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.



A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.


Newcastle upon Tyne
7 September 2017
09:30 - 12:30
Contracts of Employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Newcastle upon Tyne
8 September 2017
09:30 - 12:30
Stress in the Workplace

Practical guidance to recognise, manage and minimise stress in your workplace. This training explains the key components of the HSE stress management standards.

Newcastle upon Tyne
12 September 2017
09:30 - 12:30
Managing Young Workers - how to recruit, retain and support younger people in workplaces

Join us as we look at issues affecting younger people in workplaces.

This course will explore the range of issues younger workers face when entering employment and provide you with information to manage the process effectively.

Delegates will gain the knowledge they need to understand the law around younger workers and the challenges they face in their new world of work.  We will look at the different ways you can employ younger people and the policies and procedures you can develop to help manage the transition of younger workers from education to employment.


Newcastle upon Tyne
13 September 2017
09:30 - 12:30
Working with Unconscious Bias

This course provides an introduction to Unconscious Bias, the effects it can have in the workplace and positive ways to overcome it.

Newcastle upon Tyne
19 September 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
21 September 2017
09:30 - 16:30
Appraisals and performance management skills for line managers

In a difficult economic environment it is important that businesses get the best from their staff.

This course will enable delegates to understand performance management at work and how to operate a policy successfully.



Newcastle upon Tyne
27 September 2017
09:30 - 16:30
Mental Health Awareness for Employers

This training session will raise your understanding of the issues to be considered when supporting an employee suffering mental ill-health at work.

Newcastle upon Tyne
3 October 2017
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.
Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.

Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Newcastle upon Tyne
4 October 2017
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Newcastle upon Tyne
5 October 2017
09:30 - 16:30
Developing a high performance team

An over-view of how to develop and manage high performing teams, focussing on leadership skills and employee engagement.

Newcastle upon Tyne
10 October 2017
09:30 - 16:30
Having difficult conversations

This course provides you with practical and effective techniques to conduct and manage difficult conversations with staff.

Newcastle upon Tyne
11 October 2017
09:30 - 16:30
Simplifying TUPE in a day: understand the rules and avoid the pitfalls

Business transfers, outsourcing, being sold off, privatised – whatever the context - TUPE transfers can be one of the most testing, confusing and stressful areas of business activity for employers and employees from all sectors.



In January 2014 the Government introduced new TUPE legislation that brought significant changes – join us to make sure that you’re aware of what these mean for your organisation.



This special Acas event will help explain and simplify TUPE. We will focus on providing a clear overview of the process and a checklist of procedures that need to be considered before embarking on TUPE.


We will give an update on recent legal cases and importantly we will show delegates how to ensure employment relations issues are dealt with effectively alongside the legal considerations.


Acas' employment relations experts will be joined at this event by:



Dr John McMullen
, one of the best known employment lawyers in the UK and regarded as the country's leading expert on TUPE.


John is Director of Employment Law at Wrigleys Solicitors LLP, Visiting Professor of Law at Durham University and author of leading textbook, Business Transfers and Employee Rights



Newcastle upon Tyne
12 October 2017
09:30 - 16:30
Managing Change

This 1 day course considers how an organisation needs to plan for change and the effects that change creates for the business and its employees. We will examine the importance of providing leadership so that your business gets the best from employees before, during and after a period of change. We will also look at the legal aspects of change and prior considerations needed to ensure that issues arising are handled correctly.

Newcastle upon Tyne
17 October 2017
09:30 - 12:30
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Newcastle upon Tyne
18 October 2017
09:30 - 12:30
Working with Unconscious Bias

This course provides an introduction to Unconscious Bias, the effects it can have in the workplace and positive ways to overcome it.

Newcastle upon Tyne
19 October 2017
09:30 - 16:30
Managing Discipline and Grievance

This course will help develop your knowledge and skills when managing or conducting employee discipline and or grievance procedures.




Newcastle upon Tyne
24 October 2017
09:30 - 16:30
Employee Consultation Representative Training

This interactive and practical event will help your less experienced or newly elected consultation forum representatives get to grips with their role, responsibilities and how to best ensure all parties benefit from the employee forum.  The event will promote effective communications, consultation and the benefits of a joint approach.

Newcastle upon Tyne
31 October 2017
09:30 - 12:30
Gender Pay Reporting

The legislation on gender pay reporting takes effect in April 2017. It requires organisations with over 250 employees to measure and report on their gender pay gap and applies to public and private businesses, and voluntary sector organisations.


NB: Whether wholly Welsh authorities are required to do so will be a matter for the Welsh Government and is yet to be determined. Relevant Scottish public authorities with 20 employees or more are already required to report on their gender pay gap.


Organisations employing more than 250 employees may need to review their current pay systems, other people policies and reporting processes to make sure they can best comply with the legislation.



Newcastle upon Tyne
2 November 2017
09:30 - 12:30
Stress in the Workplace

Practical guidance to recognise, manage and minimise stress in your workplace. This training explains the key components of the HSE stress management standards.

Newcastle upon Tyne
6 November 2017
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Newcastle upon Tyne
7 November 2017
09:30 - 16:30
Emotional Intelligence and Mindfulness for the Modern Workplace

Emotional intelligence and mindfulness are well respected ideas and concepts used extensively over the past few decades to help individuals, teams and organisations work more effectively at numerous levels.

This one day workshop will help develop a greater understanding of what emotional intelligence and mindfulness are all about, as well as how they fit at a personal, business and organisational level.


The session is led by Martin J. Smith PhD. Martin is a senior lecturer in psychotherapy at Nottingham Trent University and independent training consultant, specialising in the understanding and development of better individual and team workplace behaviour - and also a greater understanding of presenting personality types and attitudes.


He draws from both a deep understanding of the psychology of people but also past real management skills applied in large organisations at various levels.



An Acas senior adviser will also provide input on the implications for workplace procedures and good practice.



Newcastle upon Tyne
9 November 2017
09:30 - 16:30
Conflict at Work - a practical approach

A practical course to enhance the ability of those with responsibility for people to deal effectively with conflict situations within the workplace.

Newcastle upon Tyne
10 November 2017
09:30 - 16:30
Redundancy and Restructuring - Managing the change and understanding the options

This course will help you to find out all you need to know, about how to carry out redundancies in the most fair and efficient way possible.

Newcastle upon Tyne
14 November 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
16 November 2017
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Newcastle upon Tyne
22 November 2017
09:30 - 16:30
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.



A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.


Newcastle upon Tyne
29 November 2017
09:30 - 16:30
Recruitment, Selection and Retention

Gain the relevant expertise to recruit, select and retain the right people for your organisation.

Newcastle upon Tyne
30 November 2017
09:30 - 16:30
The route to successful employee engagement

Effective Employee Engagement (EE) results in employers and employees working together towards common goals. It is a practical way of strengthening your business’ productivity, innovation, turnover and improving attendance. In a challenging economic environment having employees who are engaged and prepared to “to go the extra mile” will invariably lead to strong and continued business performance.

This introductory course looks at the key components of employee engagement, how to put them in place, and measure successful outcomes.


Newcastle upon Tyne
4 December 2017
09:30 - 12:30
Contracts of Employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Newcastle upon Tyne
5 December 2017
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Newcastle upon Tyne
6 December 2017
09:30 - 12:30
Managing absence at work

Learn practical management techniques to help improve attendance, and discover what the law says you can and cannot do when managing workplace absence.

Newcastle upon Tyne
7 December 2017
09:30 - 16:30
Mental Health Awareness for Employers

This training session will raise your understanding of the issues to be considered when supporting an employee suffering mental ill-health at work.

Newcastle upon Tyne
12 December 2017
09:30 - 16:30
Managing Discipline and Grievance

This course will help develop your knowledge and skills when managing or conducting employee discipline and or grievance procedures.




Newcastle upon Tyne
13 December 2017
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.
Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.

Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Newcastle upon Tyne
10 January 2018
09:30 - 16:30
Having difficult conversations

This course provides you with practical and effective techniques to conduct and manage difficult conversations with staff.

Newcastle upon Tyne
11 January 2018
09:30 - 12:30
Dress in the workplace, tattoos and piercings

What are you allowed to ask your employees to wear? And how far can you influence how they present themselves in the workplace and to your customers?

This can be a very tricky issue which has led many employers into high profile debates in the media spotlight.

In this half-day course, our experienced trainers will explain, in a practical and straightforward way, employer and employee rights, the benefits of having a dress code policy and how best to successfully implement one.




Newcastle upon Tyne
16 January 2018
09:30 - 16:30
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.



A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.


Newcastle upon Tyne
17 January 2018
09:30 - 12:30
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Newcastle upon Tyne
23 January 2018
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
24 January 2018
09:30 - 16:30
Conflict at Work - a practical approach

A practical course to enhance the ability of those with responsibility for people to deal effectively with conflict situations within the workplace.

Newcastle upon Tyne
31 January 2018
09:30 - 16:30
Mock mediation

Witness how mediation works as our trainers lead you through the process in the form of an acted demonstration. Watching the story unfold stage by stage will allow delegates to see exactly what happens and provides the opportunity to pause for questions, explanations and discussion.

The course will also look at how mediation can be introduced into the workplace and the standards mediators need to achieve to deliver successful mediations.


Newcastle upon Tyne
1 February 2018
09:30 - 12:30
Contracts of Employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Newcastle upon Tyne
6 February 2018
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Newcastle upon Tyne
7 February 2018
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Newcastle upon Tyne
8 February 2018
09:30 - 12:30
Managing absence at work

Learn practical management techniques to help improve attendance, and discover what the law says you can and cannot do when managing workplace absence.

Newcastle upon Tyne
13 February 2018
09:30 - 12:30
Working with Unconscious Bias

This course provides an introduction to Unconscious Bias, the effects it can have in the workplace and positive ways to overcome it.

Newcastle upon Tyne
14 February 2018
09:30 - 16:30
Mental Health Awareness for Employers

This training session will raise your understanding of the issues to be considered when supporting an employee suffering mental ill-health at work.

Newcastle upon Tyne
15 February 2018
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.
Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.

Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Newcastle upon Tyne
20 February 2018
09:30 - 12:30
Gender Pay Reporting

The legislation on gender pay reporting takes effect in April 2017. It requires organisations with over 250 employees to measure and report on their gender pay gap and applies to public and private businesses, and voluntary sector organisations.


NB: Whether wholly Welsh authorities are required to do so will be a matter for the Welsh Government and is yet to be determined. Relevant Scottish public authorities with 20 employees or more are already required to report on their gender pay gap.


Organisations employing more than 250 employees may need to review their current pay systems, other people policies and reporting processes to make sure they can best comply with the legislation.



Newcastle upon Tyne
21 February 2018
09:30 - 16:30
Simplifying TUPE in a day: understand the rules and avoid the pitfalls

Business transfers, outsourcing, being sold off, privatised – whatever the context - TUPE transfers can be one of the most testing, confusing and stressful areas of business activity for employers and employees from all sectors.



In January 2014 the Government introduced new TUPE legislation that brought significant changes – join us to make sure that you’re aware of what these mean for your organisation.



This special Acas event will help explain and simplify TUPE. We will focus on providing a clear overview of the process and a checklist of procedures that need to be considered before embarking on TUPE.


We will give an update on recent legal cases and importantly we will show delegates how to ensure employment relations issues are dealt with effectively alongside the legal considerations.


Acas' employment relations experts will be joined at this event by:



Dr John McMullen
, one of the best known employment lawyers in the UK and regarded as the country's leading expert on TUPE.


John is Director of Employment Law at Wrigleys Solicitors LLP, Visiting Professor of Law at Durham University and author of leading textbook, Business Transfers and Employee Rights



Newcastle upon Tyne
22 February 2018
09:30 - 16:30
Redundancy and Restructuring - Managing the change and understanding the options

This course will help you to find out all you need to know, about how to carry out redundancies in the most fair and efficient way possible.

Newcastle upon Tyne
28 February 2018
09:30 - 16:30
Managing Discipline and Grievance

This course will help develop your knowledge and skills when managing or conducting employee discipline and or grievance procedures.




Newcastle upon Tyne
1 March 2018
09:30 - 16:30
Developing a high performance team

An over-view of how to develop and manage high performing teams, focussing on leadership skills and employee engagement.

Newcastle upon Tyne
2 March 2018
09:30 - 12:30
Stress in the Workplace

Practical guidance to recognise, manage and minimise stress in your workplace. This training explains the key components of the HSE stress management standards.

Newcastle upon Tyne
5 March 2018
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Newcastle upon Tyne
6 March 2018
09:30 - 16:30
Having difficult conversations

This course provides you with practical and effective techniques to conduct and manage difficult conversations with staff.

Newcastle upon Tyne
7 March 2018
09:30 - 16:30
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.



A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.


Newcastle upon Tyne
13 March 2018
09:30 - 12:30
Mock Disciplinary Hearing

This interactive event gives an insight into what to expect during a disciplinary hearing, with tips and techniques on how to best manage the process. The event covers how to handle misconduct allegations from initial investigations to a "live" disciplinary hearing where you will witness snapshots of the proceedings and decide the outcome! A case study will be used to portray this.



An experienced Acas Senior Adviser will lead you through a scenario leaving you to decide the outcome and will then explain the pitfalls to avoid so that you do not find yourself in the same position.


Newcastle upon Tyne
14 March 2018
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
19 March 2018
09:30 - 16:30
CIWM Certificate in Internal Workplace Mediation

Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.

Newcastle upon Tyne
27 March 2018
09:30 - 16:30
Appraisals and performance management skills for line managers

In a difficult economic environment it is important that businesses get the best from their staff.

This course will enable delegates to understand performance management at work and how to operate a policy successfully.



Newcastle upon Tyne