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All Acas events in the North East region

Click on an event for more information and to book places. 

26 September 2018
09:30 - 16:30
Mental Health Awareness for Employers

This training session will raise your understanding of the issues to be considered when supporting an employee suffering mental ill-health at work.

Newcastle upon Tyne
3 October 2018
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Newcastle upon Tyne
9 October 2018
09:30 - 16:30
Managing discipline and grievance (full day)

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.




Newcastle upon Tyne
10 October 2018
09:30 - 16:30
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Newcastle upon Tyne
11 October 2018
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.

This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.


Newcastle upon Tyne
15 October 2018
09:30 - 12:30
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Newcastle upon Tyne
19 October 2018
09:30 - 16:30
Understanding and preventing stress in the workplace

An in-depth programme exploring signs and symptoms of workplace stress, responsibilities in relation to the HSE management standards (including recent developments of this model) and detailed guidance on the competencies required to effectively manage stress in the workplace.

Newcastle upon Tyne
23 October 2018
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Darlington
24 October 2018
09:30 - 16:30
Mental Health Awareness for Employers

This training session will raise your understanding of the issues to be considered when supporting an employee suffering mental ill-health at work.

Middlesbrough
25 October 2018
09:30 - 16:30
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Middlesbrough
30 October 2018
09:30 - 12:30
Sexual harassment in the workplace

Your workplace should be somewhere your staff feel valued, safe and treated with dignity and respect. However, recent statistics and media coverage report sexual harassment in the workplace is a widespread problem.

This event has been designed to help you engage with your workforce and raise awareness of the issue. It will also provide you with the necessary skills to address a situation should one arise.


Newcastle upon Tyne
31 October 2018
09:30 - 16:30
Conflict at Work - a practical approach

A practical course to enhance the ability of those with responsibility for people to deal effectively with conflict situations within the workplace.

Newcastle upon Tyne
7 November 2018
09:30 - 16:30
Managing discipline and grievance (full day)

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.




Darlington
7 November 2018
09:30 - 16:30
Mediation Skills for Managers

A practical course to provide the skills and information for managers to operate effectively within your organisation.

Newcastle upon Tyne
8 November 2018
09:30 - 16:30
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Middlesbrough
8 November 2018
09:30 - 12:30
Drugs and Alcohol in the workplace

Join us as we explore the potential issues that drug and alcohol misuse can have in the workplace, and the policies and management techniques you can introduce to minimise the effects.

Newcastle upon Tyne
13 November 2018
09:30 - 16:30
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
14 November 2018
09:30 - 12:30
Mock Disciplinary Hearing

This interactive event gives an insight into what to expect during a disciplinary hearing, with tips and techniques on how to best manage the process. The event covers how to handle misconduct allegations from initial investigations to a "live" disciplinary hearing where you will witness snapshots of the proceedings and decide the outcome! A case study will be used to portray this.



An experienced Acas Senior Adviser will lead you through a scenario leaving you to decide the outcome and will then explain the pitfalls to avoid so that you do not find yourself in the same position.


Newcastle upon Tyne
20 November 2018
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.


Newcastle upon Tyne
21 November 2018
09:30 - 16:30
Emotional Intelligence and Mindfulness for the Modern Workplace

Emotional intelligence and mindfulness are well respected ideas and concepts used extensively over the past few decades to help individuals, teams and organisations work more effectively at numerous levels.

This one day workshop will help develop a greater understanding of what emotional intelligence and mindfulness are all about, as well as how they fit at a personal, business and organisational level.

The session is led by Martin J. Smith PhD. Martin is a senior lecturer in psychotherapy at Nottingham Trent University and independent training consultant, specialising in the understanding and development of better individual and team workplace behaviour - and also a greater understanding of presenting personality types and attitudes.

He draws from both a deep understanding of the psychology of people but also past real management skills applied in large organisations at various levels.

An Acas senior adviser will also provide input on the implications for workplace procedures and good practice.



Newcastle upon Tyne
22 November 2018
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Darlington
23 November 2018
09:30 - 16:30
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Newcastle upon Tyne
27 November 2018
09:30 - 16:30
Getting the best from your workplace - Engaging with staff

This course will look at a range of ways to engage with staff and get more from your workplace – from recruiting and managing people to addressing and rewarding performance across a range of job types.

The course aims to give delegates skills and tips on getting more from your people. We will look at the different types of contracts and working patterns you can offer workers to maximise flexibility and performance and delegates will have the opportunity to learn more about properly engaging and consulting with staff.

This event is designed to give people managers new skills and valuable lessons they can take back into their organisation to help improve productivity and efficiency on an ongoing basis.


Newcastle upon Tyne
28 November 2018
09:30 - 16:30
Recruitment, Selection and Interviewing Skills

Recruitment, Selection and Interviewing Skills



How to find and appoint the right employee.


Newcastle upon Tyne
29 November 2018
09:30 - 16:30
Mental Health Awareness for Employers

This training session will raise your understanding of the issues to be considered when supporting an employee suffering mental ill-health at work.

Newcastle upon Tyne
30 November 2018
09:30 - 16:30
I'm an employer...get me out of here - Mock Employment Tribunal

Whilst the challenge faced by Claimants and Respondents might not be quite as daunting as those faced by celebrities in the jungle, attending a tribunal hearing can still be a scary prospect.

“I don’t know what to expect – how do tribunals work?”
“What if they ask me a question I can’t answer?”
"What sort of evidence do I need?”
“What if the Judge doesn’t like the way we have done things?”
“How many witnesses will we need to bring?”

These are just some of the many questions people ask when facing the prospect of appearing at an Employment Tribunal.

This event promises to be an informative, enjoyable, myth-busting and interactive day for all delegates. It will give you the opportunity in a safe environment to see how a Tribunal works to watch a mock tribunal take place and to see how decisions are made.


Collingwood Legal, led by Principal Solicitor, Paul McGowan, will lead you through a role play scenario leaving you to decide the outcome. Paul is an established and recognised expert in the field of employment law. He acts for a broad range of public and private sector clients. Paul and his team of expert employment lawyers bring much experience of dealing with Employment Tribunal Claims, and attendees will be able to put questions to the solicitors involved during the course of the event.


Stockton-on-Tees
4 December 2018
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Newcastle upon Tyne
5 December 2018
09:30 - 16:30
Managing discipline and grievance (full day)

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.




Newcastle upon Tyne
6 December 2018
09:30 - 12:30
Managing absence at work

Recent evidence suggests that the average level of employee absence is 6.3 days per year, per employee.



This half day event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.


Newcastle upon Tyne
7 December 2018
09:30 - 12:30
Drugs and alcohol in the workplace

Employees who abuse alcohol and drugs (including illegal drugs, prescription drugs, and over-the-counter drugs) can pose significant and wide-ranging problems for their employers and fellow employees.


This event highlights the actions employers can take to manage workplace drug and alcohol issues confidently and effectively.



Newcastle upon Tyne
11 December 2018
09:30 - 12:30
Contracts of Employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Newcastle upon Tyne
12 December 2018
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.

Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Newcastle upon Tyne
13 December 2018
09:30 - 16:30
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Newcastle upon Tyne
8 January 2019
09:30 - 16:30
Redundancy - Managing the change and understanding the options

This course looks at the options available to any organisation facing a redundancy situation because of a downturn in activity or staff changes resulting from a re-structure.

Newcastle upon Tyne
10 January 2019
09:30 - 16:30
Understanding and preventing stress in the workplace

An in-depth programme exploring signs and symptoms of workplace stress, responsibilities in relation to the HSE management standards (including recent developments of this model) and detailed guidance on the competencies required to effectively manage stress in the workplace.

Newcastle upon Tyne
15 January 2019
09:30 - 12:30
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Newcastle upon Tyne
16 January 2019
09:30 - 16:30
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
17 January 2019
09:30 - 16:30
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Newcastle upon Tyne
23 January 2019
09:30 - 12:30
Mock Disciplinary Hearing

This interactive event gives an insight into what to expect during a disciplinary hearing, with tips and techniques on how to best manage the process. The event covers how to handle misconduct allegations from initial investigations to a "live" disciplinary hearing where you will witness snapshots of the proceedings and decide the outcome! A case study will be used to portray this.



An experienced Acas Senior Adviser will lead you through a scenario leaving you to decide the outcome and will then explain the pitfalls to avoid so that you do not find yourself in the same position.


Newcastle upon Tyne
24 January 2019
09:30 - 16:30
Mental Health Awareness for Employers

This training session will raise your understanding of the issues to be considered when supporting an employee suffering mental ill-health at work.

Newcastle upon Tyne
28 January 2019
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)

In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.

NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.


Newcastle upon Tyne
5 February 2019
09:30 - 16:30
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Middlesbrough
5 February 2019
09:30 - 16:30
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Darlington
6 February 2019
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.

This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.


Newcastle upon Tyne
7 February 2019
09:30 - 12:30
Contracts of Employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Newcastle upon Tyne
12 February 2019
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Newcastle upon Tyne
13 February 2019
09:30 - 16:30
Building Resilience in the Workplace

Resilience is the ability of an individual or organisation to anticipate, respond and adapt to difficult events or circumstances.


Building resilience within your workforce will help individuals perform at their highest levels and cope well

during periods of change and adversity.


Whilst resilience is often thought of as something that individuals are born with, research shows that people can

learn to become more resilient.



Newcastle upon Tyne
14 February 2019
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.

Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Newcastle upon Tyne
15 February 2019
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.

Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Middlesbrough
25 February 2019
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.


Newcastle upon Tyne
26 February 2019
09:30 - 16:30
Emotional Intelligence and Mindfulness for the Modern Workplace

Emotional intelligence and mindfulness are well respected ideas and concepts used extensively over the past few decades to help individuals, teams and organisations work more effectively at numerous levels.

This one day workshop will help develop a greater understanding of what emotional intelligence and mindfulness are all about, as well as how they fit at a personal, business and organisational level.


The session is led by Martin J. Smith PhD. Martin is a senior lecturer in psychotherapy at Nottingham Trent University and independent training consultant, specialising in the understanding and development of better individual and team workplace behaviour - and also a greater understanding of presenting personality types and attitudes.


He draws from both a deep understanding of the psychology of people but also past real management skills applied in large organisations at various levels.



An Acas senior adviser will also provide input on the implications for workplace procedures and good practice.



Newcastle upon Tyne
28 February 2019
09:30 - 16:30
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Newcastle upon Tyne
5 March 2019
09:30 - 12:30
Managing absence at work

Recent evidence suggests that the average level of employee absence is 6.3 days per year, per employee.



This half day event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.


Newcastle upon Tyne
6 March 2019
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Middlesbrough
7 March 2019
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Darlington
7 March 2019
09:30 - 16:30
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Newcastle upon Tyne
12 March 2019
09:30 - 16:30
Managing discipline and grievance (full day)

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.




Middlesbrough
12 March 2019
09:30 - 16:30
Managing discipline and grievance (full day)

The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.




Newcastle upon Tyne
13 March 2019
09:30 - 16:30
Getting the best from your workplace - Engaging with staff

This course will look at a range of ways to engage with staff and get more from your workplace – from recruiting and managing people to addressing and rewarding performance across a range of job types.

The course aims to give delegates skills and tips on getting more from your people. We will look at the different types of contracts and working patterns you can offer workers to maximise flexibility and performance and delegates will have the opportunity to learn more about properly engaging and consulting with staff.

This event is designed to give people managers new skills and valuable lessons they can take back into their organisation to help improve productivity and efficiency on an ongoing basis.


Newcastle upon Tyne
14 March 2019
09:30 - 16:30
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
18 March 2019
09:30 - 17:00
CIWM Certificate in Internal Workplace Mediation

Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.

Newcastle upon Tyne
27 March 2019
09:30 - 16:30
Mental Health Awareness for Employers

This training session will raise your understanding of the issues to be considered when supporting an employee suffering mental ill-health at work.

Newcastle upon Tyne
28 March 2019
09:30 - 16:30
Can't Do or Won't Do

What happens when you have a member of staff who can't do the job, or won't?


It can be difficult to decide whether a person's poor performance should be handled as a conduct (won’t) or capability (can’t) issue.


This course will give you the knowledge, skills and confidence to manage these difficult situations effectively.



Newcastle upon Tyne