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|
23 July 2019
09:30 - 16:30
|
|
Essential Skills for Supervisors
Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.
|
|
Sunderland
|
|
30 July 2019
09:30 - 16:30
|
|
Managing discipline and grievance (full day)
The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.
This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.
|
|
Newcastle upon Tyne
|
|
1 August 2019
09:30 - 16:30
|
|
Human Resource Management for Beginners
This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.
A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.
|
|
Newcastle upon Tyne
|
|
8 August 2019
09:30 - 12:30
|
|
Equality, diversity and inclusion: the essentials
Equality, diversity and inclusion form a vital part of any successful organisation. Getting it wrong can have costly implications in terms of employment tribunal cases and reputational damage.
This half day event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.
|
|
Newcastle upon Tyne
|
|
13 August 2019
09:30 - 16:30
|
|
Management skills workshop
A practical workshop for those new to managing staff, providing you with the skills, knowledge and confidence to become a successful manager. This course can also act as a useful refresher for more experienced managers.
|
|
Newcastle upon Tyne
|
|
14 August 2019
09:30 - 16:30
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Newcastle upon Tyne
|
|
15 August 2019
09:30 - 16:30
|
|
Mental health in the workplace: skills for managers
According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.
This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.
|
|
Darlington
|
|
3 September 2019
09:30 - 12:30
|
|
|
Newcastle upon Tyne
|
|
5 September 2019
09:30 - 12:30
|
|
Mental health in the workplace: good practice and the law
Managing mental health in the workplace can be complex.
This half day event has been designed to help you understand the basics of mental health in the workplace and what your organisation can do to meet both its legal obligations and demonstrate best practice.
|
|
Newcastle upon Tyne
|
|
9 September 2019
09:30 - 16:30
|
|
Conducting Investigations
This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.
|
|
Middlesbrough
|
|
12 September 2019
09:30 - 12:30
|
|
Employment Law Update
The legal landscape and how it affects your business, or workplace, is constantly evolving.
Our Employment Law Update brings you up to date on recent changes in legislation and also highlights what’s planned for the future; a key consideration for business planning.
Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.
|
|
Newcastle upon Tyne
|
|
17 September 2019
09:30 - 16:30
|
|
Human Resource Management for Beginners
This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.
A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.
|
|
Newcastle upon Tyne
|
|
18 September 2019
09:30 - 16:30
|
|
Essential Skills for Supervisors
Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.
|
|
Newcastle upon Tyne
|
|
19 September 2019
09:30 - 16:30
|
|
Mediation Skills for Managers
A practical course to provide the skills and information for managers to operate effectively within your organisation.
|
|
Newcastle upon Tyne
|
|
1 October 2019
09:30 - 12:30
|
|
Behaviours at work - understanding the unacceptable
Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.
This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.
|
|
Newcastle upon Tyne
|
|
3 October 2019
09:30 - 16:30
|
|
Managing discipline and grievance (full day)
The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.
This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.
|
|
Newcastle upon Tyne
|
|
8 October 2019
09:30 - 16:30
|
|
Mental health in the workplace: skills for managers
According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.
This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.
|
|
Newcastle upon Tyne
|
|
10 October 2019
09:30 - 16:30
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Newcastle upon Tyne
|
|
11 October 2019
09:30 - 12:30
|
|
Equality, diversity and inclusion: the essentials
Equality, diversity and inclusion form a vital part of any successful organisation. Getting it wrong can have costly implications in terms of employment tribunal cases and reputational damage.
This half day event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.
|
|
Darlington
|
|
14 October 2019
09:30 - 16:30
|
|
Managing extreme persistent and difficult workplace behaviours (Part 1)
Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.
In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.
|
|
Newcastle upon Tyne
|
|
15 October 2019
09:30 - 16:30
|
|
Human Resource Management for Beginners
This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.
A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.
|
|
Newcastle upon Tyne
|
|
16 October 2019
09:30 - 16:30
|
|
Building Resilience in the Workplace
Resilience is the ability of an individual or organisation to positively respond and successfully adapt to difficult events or circumstances.
Our resilience training will help leaders, managers and HR practitioners to improve levels of resilience within their workforce. The more resilient an individual, the better they will be able to protect their overall wellbeing and performance levels.
It’s currently a hot topic in people management, with organisations that have invested in resilience training reporting better productivity, improved sickness absence and higher morale.
|
|
Newcastle upon Tyne
|
|
17 October 2019
09:30 - 16:30
|
|
The Acas framework for effective leadership
Good leadership is essential to successfully manage an efficient and productive workplace.
This in-depth event will introduce delegates to the new Acas framework for effective leadership and demonstrate how it can be applied in practice. It will consider the business advantages of good leadership and provide delegates with the opportunity to identify and build on their own leadership styles.
|
|
Newcastle upon Tyne
|
|
23 October 2019
09:30 - 16:30
|
|
Conducting Investigations
This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.
|
|
Newcastle upon Tyne
|
|
30 October 2019
09:30 - 12:30
|
|
Managing performance and staff appraisals
In a difficult economic environment businesses need to get the most from their staff. This course will enable delegates to understand and get the most from performance management processes.
|
|
Newcastle upon Tyne
|
|
31 October 2019
09:30 - 16:30
|
|
Essential Skills for Supervisors
Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.
|
|
Newcastle upon Tyne
|
|
6 November 2019
09:30 - 16:30
|
|
Understanding and preventing stress in the workplace
An in-depth programme exploring signs and symptoms of workplace stress, responsibilities in relation to the HSE management standards (including recent developments of this model) and detailed guidance on the competencies required to effectively manage stress in the workplace.
|
|
Newcastle upon Tyne
|
|
7 November 2019
09:30 - 12:30
|
|
Employment Law Update
The legal landscape and how it affects your business, or workplace, is constantly evolving.
Our Employment Law Update brings you up to date on recent changes in legislation and also highlights what’s planned for the future; a key consideration for business planning.
Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.
|
|
Newcastle upon Tyne
|
|
8 November 2019
09:30 - 12:30
|
|
Mock Disciplinary Hearing
This interactive event gives an insight into what to expect during a disciplinary hearing, with tips and techniques on how to best manage the process. The event covers how to handle misconduct allegations from initial investigations to a "live" disciplinary hearing where you will witness snapshots of the proceedings and decide the outcome! A case study will be used to portray this.
An experienced Acas Senior Adviser will lead you through a scenario leaving you to decide the outcome and will then explain the pitfalls to avoid so that you do not find yourself in the same position.
|
|
Newcastle upon Tyne
|
|
11 November 2019
09:30 - 12:30
|
|
Managing absence at work
Recent evidence suggests that the average level of employee absence is 6.3 days per year, per employee.
This half day event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.
|
|
Newcastle upon Tyne
|
|
12 November 2019
09:30 - 17:00
|
|
|
Newcastle upon Tyne
|
|
18 November 2019
09:30 - 16:30
|
|
Human Resource Management for Beginners
This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.
A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.
|
|
Newcastle upon Tyne
|
|
22 November 2019
09:30 - 16:30
|
|
Mental health in the workplace: skills for managers
According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.
This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.
|
|
Newcastle upon Tyne
|
|
26 November 2019
09:30 - 16:30
|
|
Managing discipline and grievance (full day)
The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.
This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.
|
|
Stockton-on-Tees
|
|
28 November 2019
09:30 - 16:30
|
|
Can't Do or Won't Do
What happens when you have a member of staff who can't do the job, or won't?
It can be difficult to decide whether a person's poor performance should be handled as a conduct (won’t) or capability (can’t) issue.
This course will give you the knowledge, skills and confidence to manage these difficult situations effectively.
|
|
Newcastle upon Tyne
|
|
3 December 2019
09:30 - 12:30
|
|
|
Newcastle upon Tyne
|
|
5 December 2019
09:30 - 16:30
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Newcastle upon Tyne
|
|
6 December 2019
09:30 - 12:30
|
|
Equality, diversity and inclusion: the essentials
Equality, diversity and inclusion form a vital part of any successful organisation. Getting it wrong can have costly implications in terms of employment tribunal cases and reputational damage.
This half day event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.
|
|
Newcastle upon Tyne
|
|
10 December 2019
09:30 - 12:30
|
|
Recruitment, Selection and Induction
Most employers appreciate that the success of their organisation relies on its staff. However, finding the right people with the necessary abilities and attitudes, and then retaining them requires skills and knowledge which can sometimes be overlooked or rushed.
This practical half day event takes delegates through both the legal and good practice elements of an effective and fair recruitment process.
|
|
Newcastle upon Tyne
|
|
11 December 2019
09:30 - 16:30
|
|
Essential Skills for Supervisors
Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.
|
|
Newcastle upon Tyne
|
|
12 December 2019
09:30 - 16:30
|
|
Conducting Investigations
This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.
|
|
Newcastle upon Tyne
|
|
8 January 2020
09:30 - 16:30
|
|
Mental health in the workplace: skills for managers
According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.
This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.
|
|
Newcastle upon Tyne
|
|
9 January 2020
09:30 - 16:30
|
|
Human Resource Management for Beginners
This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.
A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.
|
|
Newcastle upon Tyne
|
|
13 January 2020
09:30 - 12:30
|
|
Behaviours at work - understanding the unacceptable
Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.
This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.
|
|
Newcastle upon Tyne
|
|
14 January 2020
09:30 - 16:30
|
|
Managing conflict
This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.
The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.
|
|
Newcastle upon Tyne
|
|
16 January 2020
09:30 - 12:30
|
|
Employment Law Update
The legal landscape and how it affects your business, or workplace, is constantly evolving.
Our Employment Law Update brings you up to date on recent changes in legislation and also highlights what’s planned for the future; a key consideration for business planning.
Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.
|
|
Newcastle upon Tyne
|
|
21 January 2020
09:30 - 12:30
|
|
Mental health in the workplace: good practice and the law
Managing mental health in the workplace can be complex.
This half day event has been designed to help you understand the basics of mental health in the workplace and what your organisation can do to meet both its legal obligations and demonstrate best practice.
|
|
Newcastle upon Tyne
|
|
23 January 2020
09:30 - 16:30
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Newcastle upon Tyne
|
|
28 January 2020
09:30 - 16:30
|
|
Conducting Investigations
This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.
|
|
Newcastle upon Tyne
|
|
4 February 2020
09:30 - 12:30
|
|
Managing absence at work
Recent evidence suggests that the average level of employee absence is 6.3 days per year, per employee.
This half day event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.
|
|
Newcastle upon Tyne
|
|
5 February 2020
09:30 - 16:30
|
|
Mediation Skills for Managers
A practical course to provide the skills and information for managers to operate effectively within your organisation.
|
|
Newcastle upon Tyne
|
|
12 February 2020
09:30 - 16:30
|
|
Management skills workshop
A practical workshop for those new to managing staff, providing you with the skills, knowledge and confidence to become a successful manager. This course can also act as a useful refresher for more experienced managers.
|
|
Newcastle upon Tyne
|
|
17 February 2020
09:30 - 16:30
|
|
Managing extreme persistent and difficult workplace behaviours (Part 1)
Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.
In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.
|
|
Newcastle upon Tyne
|
|
18 February 2020
09:30 - 16:30
|
|
Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)
In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.
NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.
|
|
Newcastle upon Tyne
|
|
19 February 2020
09:30 - 16:30
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Newcastle upon Tyne
|
|
20 February 2020
09:30 - 16:30
|
|
Essential Skills for Supervisors
Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.
|
|
Darlington
|
|
25 February 2020
09:30 - 16:30
|
|
Mental health in the workplace: skills for managers
According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.
This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.
|
|
Newcastle upon Tyne
|
|
26 February 2020
09:30 - 16:30
|
|
Managing discipline and grievance (full day)
The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.
This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.
|
|
Newcastle upon Tyne
|
|
3 March 2020
09:30 - 12:30
|
|
|
Newcastle upon Tyne
|
|
9 March 2020
09:30 - 12:30
|
|
Equality, diversity and inclusion: the essentials
Equality, diversity and inclusion form a vital part of any successful organisation. Getting it wrong can have costly implications in terms of employment tribunal cases and reputational damage.
This half day event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.
|
|
Newcastle upon Tyne
|
|
12 March 2020
09:30 - 16:30
|
|
Human Resource Management for Beginners
This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.
A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.
|
|
Newcastle upon Tyne
|
|
16 March 2020
09:30 - 17:00
|
|
|
Newcastle upon Tyne
|
|
24 March 2020
09:30 - 16:30
|
|
Essential Skills for Supervisors
Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.
|
|
Newcastle upon Tyne
|
|
25 March 2020
09:30 - 16:30
|
|
Conducting Investigations
This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.
|
|
Newcastle upon Tyne
|
|
26 March 2020
09:30 - 12:30
|
|
Employment Law Update
The legal landscape and how it affects your business, or workplace, is constantly evolving.
Our Employment Law Update brings you up to date on recent changes in legislation and also highlights what’s planned for the future; a key consideration for business planning.
Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.
|
|
Newcastle upon Tyne
|
|
27 March 2020
09:30 - 16:30
|
|
Building Resilience in the Workplace
Resilience is the ability of an individual or organisation to positively respond and successfully adapt to difficult events or circumstances.
Our resilience training will help leaders, managers and HR practitioners to improve levels of resilience within their workforce. The more resilient an individual, the better they will be able to protect their overall wellbeing and performance levels.
It’s currently a hot topic in people management, with organisations that have invested in resilience training reporting better productivity, improved sickness absence and higher morale.
|
|
Newcastle upon Tyne
|
|
30 March 2020
09:30 - 16:30
|
|
Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
|
|
Darlington
|
|
31 March 2020
09:30 - 16:30
|
|
Mental health in the workplace: skills for managers
According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.
This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.
|
|
Newcastle upon Tyne
|
|
|