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All Acas events in the North East region

Click on an event for more information and to book places. 

5 June 2018
10:00 - 12:00 Full
General Data Protection Regulations: what employers need to know

The new General Data Protection Regulations come into effect in May 2018. This event will introduce you to the new regulations, from an employment perspective. We will outline the steps you need to take before these changes come into effect and will inform you about the tougher penalties for breach of the new rules. This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Newcastle upon Tyne
5 June 2018
14:00 - 16:00
General Data Protection Regulations: what employers need to know

The new General Data Protection Regulations come into effect in May 2018. This event will introduce you to the new regulations, from an employment perspective. We will outline the steps you need to take before these changes come into effect and will inform you about the tougher penalties for breach of the new rules.

Newcastle upon Tyne
7 June 2018
09:30 - 16:30
Can't Do or Won't Do

What happens when you have a member of staff who can't do the job, or won't?


It can be difficult to decide whether a person's poor performance should be handled as a conduct (won’t) or capability (can’t) issue.


This course will give you the knowledge, skills and confidence to manage these difficult situations effectively.



Newcastle upon Tyne
11 June 2018
09:30 - 12:30
Contracts of Employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Newcastle upon Tyne
12 June 2018
09:30 - 16:30 Nearly Full
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies. This event is nearly full

Newcastle upon Tyne
14 June 2018
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.

Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Newcastle upon Tyne
19 June 2018
09:30 - 16:30
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.


This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Newcastle upon Tyne
20 June 2018
09:30 - 12:30
Managing Holidays

This event will take you through the tricky area of calculating annual leave entitlement and holiday pay, show you how to manage leave requests during peak times, and explore the implications of recent case-law including how overtime, sickness, maternity and sleep-ins affect holiday pay.

Newcastle upon Tyne
21 June 2018
09:30 - 16:30
Managing Discipline and Grievance

This full day event provides you with the skills, knowledge and techniques for managing or conducting employee discipline and grievance procedures.


This practical event will include case studies, exercises and an opportunity for discussion to maximise outputs from the day.





Newcastle upon Tyne
25 June 2018
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.

Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Middlesbrough
25 June 2018
09:30 - 17:00
CIWM Certificate in Internal Workplace Mediation

Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.

Newcastle upon Tyne
28 June 2018
09:30 - 16:30
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Darlington
2 July 2018
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Newcastle upon Tyne
3 July 2018
09:30 - 16:30
Emotional Intelligence and Mindfulness for the Modern Workplace

Emotional intelligence and mindfulness are well respected ideas and concepts used extensively over the past few decades to help individuals, teams and organisations work more effectively at numerous levels.

This one day workshop will help develop a greater understanding of what emotional intelligence and mindfulness are all about, as well as how they fit at a personal, business and organisational level.


The session is led by Martin J. Smith PhD. Martin is a senior lecturer in psychotherapy at Nottingham Trent University and independent training consultant, specialising in the understanding and development of better individual and team workplace behaviour - and also a greater understanding of presenting personality types and attitudes.


He draws from both a deep understanding of the psychology of people but also past real management skills applied in large organisations at various levels.



An Acas senior adviser will also provide input on the implications for workplace procedures and good practice.



Newcastle upon Tyne
4 July 2018
09:30 - 16:30
Redundancy - Managing the change and understanding the options

This course looks at the options available to any organisation facing a redundancy situation because of a downturn in activity or staff changes resulting from a re-structure.

Newcastle upon Tyne
5 July 2018
09:30 - 16:30
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Darlington
5 July 2018
09:30 - 16:30
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Newcastle upon Tyne
9 July 2018
09:30 - 16:30
Mediation Skills for Managers

A practical course to provide the skills and information for managers to operate effectively within your organisation.

Newcastle upon Tyne
10 July 2018
09:30 - 16:30
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
11 July 2018
09:30 - 16:30
Mental Health Awareness for Employers

This training session will raise your understanding of the issues to be considered when supporting an employee suffering mental ill-health at work.

Newcastle upon Tyne
18 July 2018
09:30 - 12:30
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Newcastle upon Tyne
26 July 2018
09:30 - 12:30
Managing absence at work

Recent evidence suggests that the average level of employee absence is 6.3 days per year, per employee.



This half day event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.


Newcastle upon Tyne
1 August 2018
09:30 - 12:30
Gender Pay Reporting

The legislation on gender pay reporting takes effect in April 2017. It requires organisations with over 250 employees to measure and report on their gender pay gap and applies to public and private businesses, and voluntary sector organisations.


NB: Whether wholly Welsh authorities are required to do so will be a matter for the Welsh Government and is yet to be determined. Relevant Scottish public authorities with 20 employees or more are already required to report on their gender pay gap.


Organisations employing more than 250 employees may need to review their current pay systems, other people policies and reporting processes to make sure they can best comply with the legislation.



Newcastle upon Tyne
2 August 2018
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Newcastle upon Tyne
8 August 2018
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.

This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.


Newcastle upon Tyne
9 August 2018
09:30 - 16:30
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Newcastle upon Tyne
15 August 2018
09:30 - 16:30
Managing Discipline and Grievance

This full day event provides you with the skills, knowledge and techniques for managing or conducting employee discipline and grievance procedures.


This practical event will include case studies, exercises and an opportunity for discussion to maximise outputs from the day.





Newcastle upon Tyne
16 August 2018
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.

Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Newcastle upon Tyne
21 August 2018
09:30 - 16:30
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Darlington
21 August 2018
09:30 - 12:30
Managing performance and appraisals for small to medium sized businesses

In a challenging economic environment it is even more important for businesses to get the most from their staff. This new course will enable delegates from small to medium size enterprises understand the essentials of performance management and how to implement a fair and successful performance management system.

Newcastle upon Tyne
22 August 2018
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Middlesbrough
4 September 2018
09:30 - 16:30
Recruitment, Selection and Interviewing Skills

Recruitment, Selection and Interviewing Skills



How to find and appoint the right employee.


Newcastle upon Tyne
5 September 2018
09:30 - 16:30
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Newcastle upon Tyne
6 September 2018
09:30 - 12:30
Contracts of Employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Newcastle upon Tyne
11 September 2018
09:30 - 16:30
Can't Do or Won't Do

What happens when you have a member of staff who can't do the job, or won't?


It can be difficult to decide whether a person's poor performance should be handled as a conduct (won’t) or capability (can’t) issue.


This course will give you the knowledge, skills and confidence to manage these difficult situations effectively.



Newcastle upon Tyne
12 September 2018
09:30 - 16:30
Building Resilience in the Workplace

Resilience is the ability of an individual or organisation to anticipate, respond and adapt to difficult events or circumstances.


Building resilience within your workforce will help individuals perform at their highest levels and cope well

during periods of change and adversity.


Whilst resilience is often thought of as something that individuals are born with, research shows that people can

learn to become more resilient.



Newcastle upon Tyne
19 September 2018
09:30 - 12:30
Mock Disciplinary Hearing

This interactive event gives an insight into what to expect during a disciplinary hearing, with tips and techniques on how to best manage the process. The event covers how to handle misconduct allegations from initial investigations to a "live" disciplinary hearing where you will witness snapshots of the proceedings and decide the outcome! A case study will be used to portray this.



An experienced Acas Senior Adviser will lead you through a scenario leaving you to decide the outcome and will then explain the pitfalls to avoid so that you do not find yourself in the same position.


Newcastle upon Tyne
20 September 2018
09:30 - 16:30
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
26 September 2018
09:30 - 16:30
Mental Health Awareness for Employers

This training session will raise your understanding of the issues to be considered when supporting an employee suffering mental ill-health at work.

Newcastle upon Tyne
27 September 2018
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.

Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Darlington
2 October 2018
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.

Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Newcastle upon Tyne
3 October 2018
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Newcastle upon Tyne
4 October 2018
09:30 - 16:30
Redundancy - Managing the change and understanding the options

This course looks at the options available to any organisation facing a redundancy situation because of a downturn in activity or staff changes resulting from a re-structure.

Newcastle upon Tyne
9 October 2018
09:30 - 16:30
Managing Discipline and Grievance

This full day event provides you with the skills, knowledge and techniques for managing or conducting employee discipline and grievance procedures.


This practical event will include case studies, exercises and an opportunity for discussion to maximise outputs from the day.





Newcastle upon Tyne
10 October 2018
09:30 - 16:30
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Newcastle upon Tyne
11 October 2018
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.

This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.


Newcastle upon Tyne
15 October 2018
09:30 - 12:30
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Newcastle upon Tyne
19 October 2018
09:30 - 16:30
Understanding and preventing stress in the workplace

An in-depth programme exploring signs and symptoms of workplace stress, responsibilities in relation to the HSE management standards (including recent developments of this model) and detailed guidance on the competencies required to effectively manage stress in the workplace.

Newcastle upon Tyne
23 October 2018
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Darlington
24 October 2018
09:30 - 16:30
Mental Health Awareness for Employers

This training session will raise your understanding of the issues to be considered when supporting an employee suffering mental ill-health at work.

Middlesbrough
25 October 2018
09:30 - 16:30
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Middlesbrough
31 October 2018
09:30 - 16:30
Conflict at Work - a practical approach

A practical course to enhance the ability of those with responsibility for people to deal effectively with conflict situations within the workplace.

Newcastle upon Tyne
7 November 2018
09:30 - 16:30
Managing Discipline and Grievance

This full day event provides you with the skills, knowledge and techniques for managing or conducting employee discipline and grievance procedures.


This practical event will include case studies, exercises and an opportunity for discussion to maximise outputs from the day.





Darlington
7 November 2018
09:30 - 16:30
Mediation Skills for Managers

A practical course to provide the skills and information for managers to operate effectively within your organisation.

Newcastle upon Tyne
8 November 2018
09:30 - 16:30
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Middlesbrough
8 November 2018
09:30 - 12:30
Drugs and Alcohol in the workplace

Join us as we explore the potential issues that drug and alcohol misuse can have in the workplace, and the policies and management techniques you can introduce to minimise the effects.

Newcastle upon Tyne
13 November 2018
09:30 - 16:30
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
14 November 2018
09:30 - 12:30
Mock Disciplinary Hearing

This interactive event gives an insight into what to expect during a disciplinary hearing, with tips and techniques on how to best manage the process. The event covers how to handle misconduct allegations from initial investigations to a "live" disciplinary hearing where you will witness snapshots of the proceedings and decide the outcome! A case study will be used to portray this.



An experienced Acas Senior Adviser will lead you through a scenario leaving you to decide the outcome and will then explain the pitfalls to avoid so that you do not find yourself in the same position.


Newcastle upon Tyne
20 November 2018
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Newcastle upon Tyne
21 November 2018
09:30 - 16:30
Emotional Intelligence and Mindfulness for the Modern Workplace

Emotional intelligence and mindfulness are well respected ideas and concepts used extensively over the past few decades to help individuals, teams and organisations work more effectively at numerous levels.

This one day workshop will help develop a greater understanding of what emotional intelligence and mindfulness are all about, as well as how they fit at a personal, business and organisational level.


The session is led by Martin J. Smith PhD. Martin is a senior lecturer in psychotherapy at Nottingham Trent University and independent training consultant, specialising in the understanding and development of better individual and team workplace behaviour - and also a greater understanding of presenting personality types and attitudes.


He draws from both a deep understanding of the psychology of people but also past real management skills applied in large organisations at various levels.



An Acas senior adviser will also provide input on the implications for workplace procedures and good practice.



Newcastle upon Tyne
22 November 2018
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Darlington
22 November 2018
09:30 - 16:30
Simplifying TUPE in a day: understand the rules and avoid the pitfalls

Business transfers, outsourcing, being sold off, privatised – whatever the context - TUPE transfers can be one of the most testing, confusing and stressful areas of business activity for employers and employees from all sectors.



In January 2014 the Government introduced new TUPE legislation that brought significant changes – join us to make sure that you’re aware of what these mean for your organisation.



This special Acas event will help explain and simplify TUPE. We will focus on providing a clear overview of the process and a checklist of procedures that need to be considered before embarking on TUPE.


We will give an update on recent legal cases and importantly we will show delegates how to ensure employment relations issues are dealt with effectively alongside the legal considerations.


Acas' employment relations experts will be joined at this event by:



Dr John McMullen
, one of the best known employment lawyers in the UK and regarded as the country's leading expert on TUPE.


John is Director of Employment Law at Wrigleys Solicitors LLP, Visiting Professor of Law at Durham University and author of leading textbook, Business Transfers and Employee Rights



Newcastle upon Tyne
23 November 2018
09:30 - 16:30
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Newcastle upon Tyne
27 November 2018
09:30 - 16:30
Getting the best from your workplace - Engaging with staff

This course will look at a range of ways to engage with staff and get more from your workplace – from recruiting and managing people to addressing and rewarding performance across a range of job types.

The course aims to give delegates skills and tips on getting more from your people. We will look at the different types of contracts and working patterns you can offer workers to maximise flexibility and performance and delegates will have the opportunity to learn more about properly engaging and consulting with staff.

This event is designed to give people managers new skills and valuable lessons they can take back into their organisation to help improve productivity and efficiency on an ongoing basis.


Newcastle upon Tyne
28 November 2018
09:30 - 16:30
Recruitment, Selection and Interviewing Skills

Recruitment, Selection and Interviewing Skills



How to find and appoint the right employee.


Newcastle upon Tyne
29 November 2018
09:30 - 16:30
Mental Health Awareness for Employers

This training session will raise your understanding of the issues to be considered when supporting an employee suffering mental ill-health at work.

Newcastle upon Tyne
4 December 2018
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Newcastle upon Tyne
5 December 2018
09:30 - 16:30
Managing Discipline and Grievance

This full day event provides you with the skills, knowledge and techniques for managing or conducting employee discipline and grievance procedures.


This practical event will include case studies, exercises and an opportunity for discussion to maximise outputs from the day.





Newcastle upon Tyne
6 December 2018
09:30 - 12:30
Managing absence at work

Recent evidence suggests that the average level of employee absence is 6.3 days per year, per employee.



This half day event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.


Newcastle upon Tyne
11 December 2018
09:30 - 12:30
Contracts of Employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Newcastle upon Tyne
12 December 2018
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.

Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Newcastle upon Tyne
13 December 2018
09:30 - 16:30
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Newcastle upon Tyne
8 January 2019
09:30 - 16:30
Redundancy - Managing the change and understanding the options

This course looks at the options available to any organisation facing a redundancy situation because of a downturn in activity or staff changes resulting from a re-structure.

Newcastle upon Tyne
10 January 2019
09:30 - 16:30
Understanding and preventing stress in the workplace

An in-depth programme exploring signs and symptoms of workplace stress, responsibilities in relation to the HSE management standards (including recent developments of this model) and detailed guidance on the competencies required to effectively manage stress in the workplace.

Newcastle upon Tyne
15 January 2019
09:30 - 12:30
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



Newcastle upon Tyne
16 January 2019
09:30 - 16:30
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
17 January 2019
09:30 - 16:30
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Newcastle upon Tyne
23 January 2019
09:30 - 12:30
Mock Disciplinary Hearing

This interactive event gives an insight into what to expect during a disciplinary hearing, with tips and techniques on how to best manage the process. The event covers how to handle misconduct allegations from initial investigations to a "live" disciplinary hearing where you will witness snapshots of the proceedings and decide the outcome! A case study will be used to portray this.



An experienced Acas Senior Adviser will lead you through a scenario leaving you to decide the outcome and will then explain the pitfalls to avoid so that you do not find yourself in the same position.


Newcastle upon Tyne
24 January 2019
09:30 - 16:30
Mental Health Awareness for Employers

This training session will raise your understanding of the issues to be considered when supporting an employee suffering mental ill-health at work.

Newcastle upon Tyne
28 January 2019
09:30 - 16:30
Practical Skills in dealing with Extreme Persistent and Difficult Staff Behaviours (Part 2)

Psychotherapist Martin J Smith, lecturer at Nottingham Trent University, will share his expertise, equipping delegates to feel more confident about what to do with colleagues who they find tricky to work with. The Acas adviser will offer best practice workplace advice for these issues.

This workshop is a follow-up to the initial workshop on extreme persistent difficult behaviour. It seeks to give participants the opportunity to apply skills and ideas developed from the first session. Therefore it is a prerequisite that delegates have already attended the initial workshop.



Newcastle upon Tyne
5 February 2019
09:30 - 16:30
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Middlesbrough
5 February 2019
09:30 - 16:30
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Darlington
6 February 2019
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.

This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.


Newcastle upon Tyne
7 February 2019
09:30 - 12:30
Contracts of Employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Newcastle upon Tyne
12 February 2019
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Newcastle upon Tyne
13 February 2019
09:30 - 16:30
Building Resilience in the Workplace

Resilience is the ability of an individual or organisation to anticipate, respond and adapt to difficult events or circumstances.


Building resilience within your workforce will help individuals perform at their highest levels and cope well

during periods of change and adversity.


Whilst resilience is often thought of as something that individuals are born with, research shows that people can

learn to become more resilient.



Newcastle upon Tyne
14 February 2019
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.

Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Newcastle upon Tyne
15 February 2019
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.

Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Middlesbrough
25 February 2019
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Newcastle upon Tyne
26 February 2019
09:30 - 16:30
Emotional Intelligence and Mindfulness for the Modern Workplace

Emotional intelligence and mindfulness are well respected ideas and concepts used extensively over the past few decades to help individuals, teams and organisations work more effectively at numerous levels.

This one day workshop will help develop a greater understanding of what emotional intelligence and mindfulness are all about, as well as how they fit at a personal, business and organisational level.


The session is led by Martin J. Smith PhD. Martin is a senior lecturer in psychotherapy at Nottingham Trent University and independent training consultant, specialising in the understanding and development of better individual and team workplace behaviour - and also a greater understanding of presenting personality types and attitudes.


He draws from both a deep understanding of the psychology of people but also past real management skills applied in large organisations at various levels.



An Acas senior adviser will also provide input on the implications for workplace procedures and good practice.



Newcastle upon Tyne
28 February 2019
09:30 - 16:30
Having difficult conversations

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.

This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.



Newcastle upon Tyne
5 March 2019
09:30 - 12:30
Managing absence at work

Recent evidence suggests that the average level of employee absence is 6.3 days per year, per employee.



This half day event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.


Newcastle upon Tyne
6 March 2019
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Middlesbrough
7 March 2019
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Darlington
7 March 2019
09:30 - 16:30
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Newcastle upon Tyne
12 March 2019
09:30 - 16:30
Managing Discipline and Grievance

This full day event provides you with the skills, knowledge and techniques for managing or conducting employee discipline and grievance procedures.


This practical event will include case studies, exercises and an opportunity for discussion to maximise outputs from the day.





Middlesbrough
12 March 2019
09:30 - 16:30
Managing Discipline and Grievance

This full day event provides you with the skills, knowledge and techniques for managing or conducting employee discipline and grievance procedures.


This practical event will include case studies, exercises and an opportunity for discussion to maximise outputs from the day.





Newcastle upon Tyne
13 March 2019
09:30 - 16:30
Getting the best from your workplace - Engaging with staff

This course will look at a range of ways to engage with staff and get more from your workplace – from recruiting and managing people to addressing and rewarding performance across a range of job types.

The course aims to give delegates skills and tips on getting more from your people. We will look at the different types of contracts and working patterns you can offer workers to maximise flexibility and performance and delegates will have the opportunity to learn more about properly engaging and consulting with staff.

This event is designed to give people managers new skills and valuable lessons they can take back into their organisation to help improve productivity and efficiency on an ongoing basis.


Newcastle upon Tyne
14 March 2019
09:30 - 16:30
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
18 March 2019
09:30 - 17:00
CIWM Certificate in Internal Workplace Mediation

Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.

Newcastle upon Tyne
26 March 2019
09:30 - 16:30
Simplifying TUPE in a day: understand the rules and avoid the pitfalls

Business transfers, outsourcing, being sold off, privatised – whatever the context - TUPE transfers can be one of the most testing, confusing and stressful areas of business activity for employers and employees from all sectors.



In January 2014 the Government introduced new TUPE legislation that brought significant changes – join us to make sure that you’re aware of what these mean for your organisation.



This special Acas event will help explain and simplify TUPE. We will focus on providing a clear overview of the process and a checklist of procedures that need to be considered before embarking on TUPE.


We will give an update on recent legal cases and importantly we will show delegates how to ensure employment relations issues are dealt with effectively alongside the legal considerations.


Acas' employment relations experts will be joined at this event by:



Dr John McMullen
, one of the best known employment lawyers in the UK and regarded as the country's leading expert on TUPE.


John is Director of Employment Law at Wrigleys Solicitors LLP, Visiting Professor of Law at Durham University and author of leading textbook, Business Transfers and Employee Rights



Newcastle upon Tyne
27 March 2019
09:30 - 16:30
Mental Health Awareness for Employers

This training session will raise your understanding of the issues to be considered when supporting an employee suffering mental ill-health at work.

Newcastle upon Tyne
28 March 2019
09:30 - 16:30
Can't Do or Won't Do

What happens when you have a member of staff who can't do the job, or won't?


It can be difficult to decide whether a person's poor performance should be handled as a conduct (won’t) or capability (can’t) issue.


This course will give you the knowledge, skills and confidence to manage these difficult situations effectively.



Newcastle upon Tyne