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22 January 2019
09:30 - 16:30
Nearly Full
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Management skills workshop
A practical workshop for those new to managing staff, providing you with the skills, knowledge and confidence to become a successful manager. This course can also act as a useful refresher for more experienced managers.
This event is nearly full
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Newcastle upon Tyne
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23 January 2019
09:30 - 12:30
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Mock Disciplinary Hearing
This interactive event gives an insight into what to expect during a disciplinary hearing, with tips and techniques on how to best manage the process. The event covers how to handle misconduct allegations from initial investigations to a "live" disciplinary hearing where you will witness snapshots of the proceedings and decide the outcome! A case study will be used to portray this.
An experienced Acas Senior Adviser will lead you through a scenario leaving you to decide the outcome and will then explain the pitfalls to avoid so that you do not find yourself in the same position.
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Newcastle upon Tyne
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24 January 2019
09:30 - 12:30
Nearly Full
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Mental health in the workplace: good practice and the law
Managing mental health in the workplace can be complex.
This half day event has been designed to help you understand the basics of mental health in the workplace and what your organisation can do to meet both its legal obligations and demonstrate best practice.
This event is nearly full
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Newcastle upon Tyne
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28 January 2019
09:30 - 16:30
Nearly Full
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Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)
In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.
NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.
This event is nearly full
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Newcastle upon Tyne
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6 February 2019
09:30 - 12:30
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Behaviours at work - understanding the unacceptable
Behaviours such as bullying, harassment and aggressive attitudes can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.
This event looks at what constitutes unacceptable behaviour, the legal implications and employer responsibilities.
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Newcastle upon Tyne
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12 February 2019
09:30 - 16:30
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Essential Skills for Supervisors
Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.
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Newcastle upon Tyne
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14 February 2019
09:30 - 16:00
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Chester le Street
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21 February 2019
09:30 - 12:30
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Employment Law Update
The legal landscape and how it affects your business, or workplace, is constantly evolving.
Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.
Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.
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Newcastle upon Tyne
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22 February 2019
09:30 - 16:30
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Mental health in the workplace: skills for managers
According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.
This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.
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Newcastle upon Tyne
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25 February 2019
09:30 - 16:30
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Managing extreme persistent and difficult workplace behaviours (Part 1)
Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.
In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.
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Newcastle upon Tyne
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28 February 2019
09:30 - 16:30
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Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
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Newcastle upon Tyne
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7 March 2019
09:30 - 16:30
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Human Resource Management for Beginners
This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.
A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.
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Newcastle upon Tyne
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12 March 2019
09:30 - 16:30
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Managing discipline and grievance (full day)
The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.
This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.
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Newcastle upon Tyne
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14 March 2019
09:30 - 16:30
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Conducting Investigations
This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.
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Newcastle upon Tyne
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18 March 2019
09:30 - 17:00
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Newcastle upon Tyne
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27 March 2019
09:30 - 12:30
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Mental health in the workplace: good practice and the law
Managing mental health in the workplace can be complex.
This half day event has been designed to help you understand the basics of mental health in the workplace and what your organisation can do to meet both its legal obligations and demonstrate best practice.
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Newcastle upon Tyne
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28 March 2019
09:30 - 16:30
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Can't Do or Won't Do
What happens when you have a member of staff who can't do the job, or won't?
It can be difficult to decide whether a person's poor performance should be handled as a conduct (won’t) or capability (can’t) issue.
This course will give you the knowledge, skills and confidence to manage these difficult situations effectively.
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Newcastle upon Tyne
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30 April 2019
09:30 - 12:30
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TUPE Masterclass with Womble Bond Dickinson
Join Acas and lead experts from Womble Bond Dickinson as we simplify TUPE; one of the most complex areas of employment legislation.
We will focus on the law surrounding TUPE, employer responsibilities and the impact on employees, along with practical advice on how TUPE can be best handled and communicated.
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Newcastle upon Tyne
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