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Essential Skills for Managers


Overview

This course will help managers avoid legal difficulties and at the same time touch on best practice and management techniques.  This includes covering the fundamentals of management, from leadership styles to the qualities essential to becoming a leader and manager.

Business need

If you have a team who rely on you to provide discipline, direction and motivation whilst knowing your legal responsibilities and obligations as a manager, this course is for you.

Gain a comprehensive overview of essential managerial 'people' skills.  From management style, effective communication, managing change to having difficult conversations - this course covers the essential qualities of an effective manager.

Training will be based on case studies, role play and practical exercises.

Suitable For

This event is ideal for those who are either new to the role of manager or have managed for some time but wish to complement their existing skills set with practical knowledge.

Programme

  • Leadership and management styles
  • Performance management
  • Having difficult conversations
  • Overview of essential employment law
  • Understanding change management and implementing change
  • Effective communication
  • Consultation and negotiation
  • Motivational techniques


Venue Reading - Hilton Hotel   Map (opens in new window)   Date 28/11/2017    Time 10:00 - 16:00   
Price £170.00 per person    Please note our training events are VAT exempt
To book now

* Max of 4 delegates per organisation. Please call Acas on 0300 123 1150 or email events@acas.org.uk if numbers exceed this or for more details about the training session.