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CIWM Certificate in Internal Workplace Mediation


Sorry, there are no places available for this Workshop

Please contact Acas on 0300 123 1150 for information on future events



Overview

Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.

Business need

Differences between individuals at work can lead to lack of focus on the job, grievances, absences, loss of valuable employees and sometimes Employment Tribunal claims. The cost in terms of time, money and stress on managers and employees is considerable. Mediators work with those in conflict to help them find and agree their own solutions.

This training course is accredited by NOCN, a trusted and recognised awarding organisation, so the certificate gained meets a consistent standard. The training and delegate assessment are externally verified by NOCN and quality assured. Successful learners will be awarded the Acas Certificate in Internal Workplace Mediation.

Delegates are assessed through their performance in role play activity on the course and by their written responses to 6 questions based on the five units of the course. Responses must be sent to their tutor no later than 6 weeks after receiving the questions. Get more information on this course.

Suitable For

Managers at all levels, Human Resource professionals, In-company lawyers, employees, employee representatives and anyone interested in managing conflict more effectively in their workplace.

This course is not suitable for delegates who plan to work as freelance mediators outside of their own workplace.

Programme

This course provides training and accreditation for people to:

  • Become internal mediators in their workplace
  • Gain accreditation if they are already workplace mediators
  • Develop better conflict management and interpersonal skills for day to day relationship management
  • The course consists of 5 units and will take place over 5 days
  • The course covers the nature of workplace conflict, when workplace mediation is and is not appropriate, skills, strategies, behaviours and knowledge needed to be an effective workplace mediator as well as management and evaluation of the mediation process.

Price £1995.00 per person.

Have a large group of staff to train?

The course can also be delivered in-house and tailored to your organisation's needs. To find out more contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form



Need more than training?

We recognise that every organisation is different. Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. To arrange a call or visit or to simply find out more, contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form


Venue Euston Tower - 09:30 - D   Map (opens in new window)   Date 08/01/2018    Time 09:30 - 16:30   
Price £1995.00 per person    Please note our training events are VAT exempt