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Essential Skills for Line Managers


Overview

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Business need

The transition from team member to team leader can be tough. It is therefore important that line managers receive the support and training that they need. Failure to ensure that they have the proper skills and knowledge to carry out their pivotal role can have a negative effect on the motivation and productivity of those whom they manage.



This session will enable you to be an effective manager, and enables you to understand how your role fits into the organisation and the importance of communicating with, leading and motivating your team. It also explores the importance of monitoring absence, how to identify bullying in the workplace and managing discipline and grievances.

Suitable For

Newly promoted line managers or those who wish to build on their present expertise in any of the subject areas covered.

Programme

  • How to be an effective manager
  • Communication skills including listening skills and questioning techniques
  • How to motivate your team and delegate successfully
  • How to identify bullying and promote a culture of dignity at work
  • The basic principles of managing discipline and handling grievances
  • Dealing with staff absences

Have a large group of staff to train?

To save you time and money, we can deliver bespoke training at your workplace. To find out more contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form



e-learning

We also offer free e-learning on a wide range of employment relations topics. It's a great way to develop, enhance and refresh your knowledge, providing you with the opportunity to work through theory, explore case studies and answer interactive questions.



Need more than training?

We recognise that every organisation is different. Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. To arrange a call or visit or to simply find out more, contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form


Venue Merthyr Tydfil: Venue TBC   Map (opens in new window)   Date 20/02/2019    Time 10:00 - 16:00   
Price £170.00 per person    Please note our training events are VAT exempt
To book now

* Max of 4 delegates per organisation. Please call Acas on 0300 123 1150 or email events@acas.org.uk if numbers exceed this or for more details about the training session.