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Mock mediation - A rare opportunity to see mediation in action


Managers don’t need to be told how time consuming, stressful, disruptive and expensive conflict can be for all concerned. This event will demonstrate what mediation looks like in practice and how it works to resolve conflict quickly and effectively with tangible business benefits.

It will be an interactive event in which you see the various stages of the process in action. We will take a step by step approach and invite the audience to participate in discussions throughout.

Business need

Conflict between people at work causes problems for them, for their manager and for the organisation. Mediation is often discussed as an option to tackle conflict. This event will show delegates what mediation is, how it works and when it can be appropriate and helpful to you.

Suitable For

Anyone with staff management responsibilities, particularly those involved in disciplinary matters, including HR specialists, line managers, owner managers, TU officials and lay representatives


This event will take the form of an acted demonstration of a typical workplace conflict, watching the story unfold and reaching an agreed solution with the help of the experienced mediator. Take this opportunity to witness for yourself just how mediation works. Our compere will lead you through the process stage by stage allowing you to see exactly what happens but from the comfort of your seat. At each stage, the action will be paused for you to raise questions and there will be time for discussion and questions on the process and outcome.

Following this session, you will understand:-

  • The Mediation Process
  • What mediation looks like – what actually happens
  • The benefits of mediation
  • When mediation is appropriate

Have a large group of staff to train?

To save you time and money, we can deliver bespoke training at your workplace. To find out more contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form


We also offer free e-learning on a wide range of employment relations topics. Giving you the opportunity to work through theory, explore case studies and answer interactive questions. It's a great way to develop, enhance and refresh your knowledge.

Need more than training?

We recognise that every organisation is different. Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. To arrange a call or visit or to simply find out more, contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form

Venue DoubleTree by Hilton, Bristol   Map (opens in new window)   Date 12/11/2019    Time 09:30 - 13:00   
Price £110.00 per person    Please note our training events are VAT exempt
To book now

* Max of 4 delegates per organisation. Please call Acas on 0300 123 1150 or email if numbers exceed this or for more details about the training session.