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Agency workers - what employers need to know


The use of agency workers is becoming an increasingly popular way for organisations to manage fluctuating business demands.

This event looks at the benefits agency workers can bring to organisations, with a focus on the legislation surrounding agency worker rights and the legal obligations for employers when hiring agency staff.

Business need

It is anticipated that the UK workforce will contain more than 1 million agency workers by 2020. It is therefore important that employers are prepared and understand their legal responsibilities should they need to hire an agency worker.

This is to ensure that they do not fall foul of legislation which could result in costly tribunal cases.

This training will focus on the employer’s key legal responsibilities when using agency workers including the specific rights that agency workers have and the often grey area of their employment status.

All delegates will receive an electronic certificate of attendance for their participation in the training.

Suitable For

Delegates from all sectors of industry including: managers, supervisors, team leaders, HR professionals, business owners, Trade Union representatives, employee representatives and individuals who wish to enhance their CPD.


Our expert-led training sessions are designed to facilitate discussion and interaction. This event will cover:

• What is an agency worker

• The benefits and risks to employers of using agency workers

• Employment status

• Agency worker’s employment rights

• Case decisions involving agency workers

• Gang Masters

Have a large group of staff to train?

To save you time and money, we can deliver bespoke training at your workplace. To find out more contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form


We also offer free e-learning on a wide range of employment relations topics. It's a great way to develop, enhance and refresh your knowledge, providing you with the opportunity to work through theory, explore case studies and answer interactive questions.

Need more than training?

We recognise that every organisation is different. Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. To arrange a call or visit or to simply find out more, contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form

Venue Pontypridd: Venue TBC   Map (opens in new window)   Date 16/03/2020    Time 09:30 - 13:00   
Price £110.00 per person    Please note our training events are VAT exempt
To book now

* Max of 4 delegates per organisation. Please call Acas on 0300 123 1150 or email if numbers exceed this or for more details about the training session.