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The route to successful employee engagement


Effective Employee Engagement (EE) results in employers and employees working together towards common goals. It is a practical way of strengthening your business’ productivity, innovation, turnover and improving attendance. In a challenging economic environment having employees who are engaged and prepared to “to go the extra mile” will invariably lead to strong and continued business performance.

This introductory course looks at the key components of employee engagement, how to put them in place, and measure successful outcomes.

Business need

You know that some of your employees don’t just come to work for a salary; they also work because they care about the business and often become involved in the importance of success in the same way you do.

Engaged employees understand why it is important to do the job well and how they contribute to the success of your business. In turn, employers and managers are vital in creating a successfully engaged workforce.

In this course we look at how to create a environment where your employees can be engaged and flourish We also look at the importance of creating a vision for the future and why that vision must become an ongoing priority which tells your people ‘what’s happening’ – in other words it gives a sense of purpose, an extra reason for turning up to work.

What difference is an engaged employee? 

  • It is estimated that engaged employees take an average of 2.69 sick days per year; the disengaged take 6.19;
  • Engaged employees generate 43% more revenue (Hay Group);

  • 67% of engaged advocate their organisation; only 3% of the disengaged do (Gallup);

  • 9 out of 10 of the key barriers to successful change are people related (PWC);

  • 59% of engaged employees say work brings out their most creative ideas – only 3% of the disengaged agree (Gallup).

All delegates will receive an electronic certificate of attendance for their participation in the training.

Suitable For

This introductory course is aimed at delegates who are new to Employee Engagement or have recently started on an EE Programme including:  MDs, CEOs, managers, supervisors and employee representatives.


This event will cover:

What is the people factor?

  • The way you communicate (Voice)
  • Your attitudes and values (Integrity)
  • Creating a vision (Leadership)
  • Understanding how to motivate employees (The Line Manager)

Developing good employment relations

  • The employment exchange – what employers and employees bring to the table?
  • Deal with the issues that promote engagement (includes performance management)
  • Getting the organisational culture right
  • Recognising the different kinds of engagement
  • Developing teamwork

Managing in difficult times

  • Pay and redundancy
  • Dealing with change
  • Survivor syndrome
  • Motivating staff and developing skills

The importance of details

  • Physical environment
  • Behaviour
  • Personal qualities
  • Leadership
  • Managing individuals
  • Having difficult conversations
  • Over and under-motivated employees

The course will finish with a series of facilitated sessions where delegates will have the chance to consolidate on what they have learnt and share their own experiences with each other in a secure environment.

Have a large group of staff to train?

To save you time and money, we can deliver bespoke training at your workplace. To find out more contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form


We also offer free e-learning on a wide range of employment relations topics. It's a great way to develop, enhance and refresh your knowledge, providing you with the opportunity to work through theory, explore case studies and answer interactive questions.

Need more than training?

We recognise that every organisation is different. Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. To arrange a call or visit or to simply find out more, contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form

Venue Acas East Midlands   Map (opens in new window)   Date 27/11/2019    Time 09:30 - 16:30   
Price £255.00 per person    Please note our training events are VAT exempt
To book now

* Max of 4 delegates per organisation. Please call Acas on 0300 123 1150 or email if numbers exceed this or for more details about the training session.