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HR and Management Masterclass 2019


Join Acas Wales and leading experts for a very special day of interactive masterclasses. This event has been designed to help you enhance your management skills and to enable you to address your organisational challenges for the year ahead.

Business need

A healthy workforce can help improve both individual and organisational performance, reduce absenteeism, retain talent and enhance overall physical and mental wellbeing of your employees.
Delegates attending this event will gain insights into:

  • the employment landscape, including recent and upcoming changes to legislation
  • the skills needed to help you identify, address and develop underperforming staff
  • the significance of employee wellbeing and building the resilience of managers dealing with mental health in the workplace
  • menopause and the workplace
  • key techniques to help you conduct fair and un-biased investigations

This event will also provide delegates with the opportunity to network and share best practice with other professionals.

Suitable For

Delegates from all sectors of industry including: managers, supervisors, team leaders, HR professionals, business owners, Trade Union representatives, employee representatives and individuals who wish enhance their CPD.


This event will be opened by Acas Chief Executive; Susan Clews who will look at the growing importance of corporate social responsibility as well as discussing talent development, diversity and inclusion, the employee voice and leadership.

Conducting investigations - Paul Cook; Head of Employee Relations, Acas
This session will look at the importance of carrying out an investigation, the legal requirements and the critical factors you need to consider to ensure the process is fair and un-biased.

Employment law update – Claire Brook; Employment Law Partner, Aaron & Partners LLP
Claire advises a wide range of employers on all aspects of employment law, from recruitment and employment, through to complex dismissals and representation at employment tribunals.

She has substantial expertise in contractual terms, policies and human resource issues, regularly advising clients on sensitive and complex disciplinary and grievance matters as well as TUPE and redundancy.

In this session, Claire will cover recent and upcoming changes in employment legislation, a key consideration for business planning.

Performing Well: Investing in people, sustaining performance - Andrew Rogers; Clinical Director, Changing Minds UK
Drawing on their psychological expertise and long-standing experience within mental health, Changing Minds UK have developed ‘Performing Well’ – a psychologically informed performance framework. It adopts a holistic approach to understanding the developmental needs of individuals, teams and organisations, seeking to enhance performance by building resilience and supporting mental health and wellbeing.

Andrew’s session will provide a brief introduction to the framework, outlining the key concepts for developing resilience at an individual and organisational level. He will also share insights and ideas for promoting long-term, sustainable performance that is developmentally appropriate and enables individuals and teams to Perform Well.

Ask the panel – Employment relations Q&A
An opportunity to put your questions to our panel of experts.

Breakout sessions
On the day delegates will have the choice of attending 2 of 3 following interactive masterclasses:

1. Managing under performance - David Jones, Acas Senior Adviser
Managing performance is an essential part of the employment relationship between managers and employees.

It creates a culture that encourages the continuous improvement of business processes, employee’s skills, behaviours and contributions. This masterclass will cover best practice around performance management and consider the future trends in UK workplaces.

2. Mental health in the workplace: good practice and the law -
Stuart Plage, Acas Trainer/Adviser

This masterclass will help you understand the basics of mental health in the workplace, and what your organisation can do to meet its legal obligations and demonstrate best practice. It will look at the range of mental health conditions, the benefits of promoting positive mental health and introduce you to the Acas framework for positive mental health at work.

3. Menopause and the workplace - Louise Moore, Acas Trainer/Adviser

The menopause can present a variety of symptoms, some of which can lead to increased absence, lower levels of engagement and productivity. This can even result in women being unable to stay in employment.
With menopausal women now the fastest growing demographic in the workplace, it’s more important than ever for employers to understand how they can support colleagues through the transition.

This masterclass will provide you with a clear understanding of the menopause, the common misconceptions and the legal position. It will also consider the wide range of symptoms and the support mechanisms available to employees going through the menopause.

Venue Mold: Theatr Clwyd   Map (opens in new window)   Date 29/11/2019    Time 10:00 - 16:00   
Price £175.00 per person    Please note our training events are VAT exempt
To book now

* Max of 4 delegates per organisation. Please call Acas on 0300 123 1150 or email if numbers exceed this or for more details about the training session.