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North East Roadshow - an introduction to effective workplace conflict resolution


Join Acas North East for an interactive workshop that will look at the key areas surrounding conflict resolution from a HR and management perspective.

You will also have the opportunity to meet your local Acas Adviser and network with other delegates.

Business need

Conflict at work can be costly, diverting time and energy away from the business. It can lead to a loss in productivity, increase sickness absence and even escalate to Employment Tribunal.

This conflict resolution roadshow is an opportunity for you to gain a clear understanding of early dispute resolution and the benefits it can have for your business and employees.

You will leave this workshop with:

  • techniques on how to address organisational challenges with confidence
  • practical advice to take forward within your workplace, including how to embed a culture of early dispute resolution into your existing policies and practices
  • an increased support network

All delegates will receive an electronic certificate of attendance for their participation in the training.

Suitable For

Delegates from all sectors of industry including: managers, supervisors, team leaders, HR professionals, business owners, Trade Union representatives, employee representatives and individuals who wish to enhance their CPD.


Our expert-led training sessions are designed to facilitate discussion and interaction. This workshop will cover:

  • Early dispute resolution: dealing with difficult situations in the workplace
  • Individual conflict: which direction should you take?
  • An overview of workplace mediation
  • Having difficult conversations
  • The implications of not resolving disputes early
  • Collective disputes 
  • How Acas can help

Have a large group of staff to train?

To save you time and money, we can deliver bespoke training at your workplace. To find out more contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form


We also offer free e-learning on a wide range of employment relations topics. It's a great way to develop, enhance and refresh your knowledge, providing you with the opportunity to work through theory, explore case studies and answer interactive questions.

Need more than training?

We recognise that every organisation is different. Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. To arrange a call or visit or to simply find out more, contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form

Venue Blyth Workspace   Map (opens in new window)   Date 04/02/2020    Time 10:00 - 12:00   
Price £75.00 per person    Please note our training events are VAT exempt
To book now

* Max of 4 delegates per organisation. Please call Acas on 0300 123 1150 or email if numbers exceed this or for more details about the training session.