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Note to customers:

Acas training courses are now available in both face to face and digital formats. Call our Customer Services Team on 0300 123 1150, Monday to Friday, 9am to 5pm, for more information about our training or fill in our enquiry form. Delegates attending face to face events will receive Covid safety guidance following registration.

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Management skills workshop


A practical workshop for those new to managing staff, providing you with the skills, knowledge and confidence to become a successful manager. This course can also act as a useful refresher for more experienced managers.

Business need

Effective management encourages high performance and promotes a culture of achievement in the workplace. Poor management can lead to low productivity and high staff turnover that can have serious consequences for an organisation.

Delegates attending this course will learn how to communicate with confidence, address potential workplace issues and develop their people; in turn, improving the effectiveness of their team and the organisation as a whole.

This event uses a storyboard approach where delegates are asked to manage Bob as he joins their team. Learning takes place through innovative exercises, group discussion and role play, using real life situations.

All delegates will receive an electronic certificate of attendance for their participation in the training.

Suitable For

Delegates from all sectors of industry including: managers, supervisors, team leaders, HR professionals, business owners, Trade Union representatives, employee representatives and individuals who wish enhance their CPD.


Our expert-led training sessions are designed to enable discussion and interaction. This event will cover: 

  • induction of a new team member
  • managing meetings
  • having difficult conversations
  • coaching as a way of developing staff
  • the investigation process
  • managing change

Have a large group of staff to train?
To save you time and money, we can deliver bespoke training at your workplace. To find out more contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form

We also offer free e-learning on a wide range of employment relations topics. It's a great way to develop, enhance and refresh your knowledge, providing you with the opportunity to work through theory, explore case studies and answer interactive questions.

Need more than training?
We recognise that every organisation is different. Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. To arrange a call or visit or to simply find out more, contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form

Venue Doubletree by Hilton   Map (opens in new window)   Date 12/10/2021    Time 09:30 - 16:30   
Price £175.00 per person    Please note our training events are VAT exempt
To book now

* Max of 4 delegates per organisation. Please call Acas on 0300 123 1150 or email if numbers exceed this or for more details about the training session.