Website URL :

Note to customers:

Acas training courses are now available in both face to face and digital formats. Call our Customer Services Team on 0300 123 1150, Monday to Friday, 9am to 5pm, for more information about our training or fill in our enquiry form. Delegates attending face to face events will receive Covid safety guidance following registration.

You are here: 

Managing discipline and grievance


The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.

This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.

Business need

Having effective and compliant procedures in place can encourage people to observe the rules and maintain workplace standards. If staff problems are settled early they become less time-consuming, are less likely to damage working relationships, therefore improving staff motivation and productivity.

With case studies and practical exercises, this full day event will provide delegates with techniques for handling disciplinary and grievance meetings, as well as an in-depth understanding of the legal background which underpins the tribunal process, including the industry recognised Acas Code of Practice on Discipline and Grievance.

Delegates will have the opportunity throughout the day to learn through discussion of experiences to add a real life context to the discipline and grievance principles.

All delegates will receive an electronic certificate of attendance for their participation in the training.

Suitable For

Delegates from all sectors of industry including: managers, supervisors, team leaders, HR professionals, business owners, Trade Union representatives, employee representatives and individuals who wish enhance their CPD.


Our expert-led training sessions are designed to facilitate discussion and interaction. This full day event is interactive to embed learning and will cover in detail:

  • The Acas Code on disciplinary and grievance procedures; how to use it
  • Resolving issues informally and when formal action is necessary
  • Setting of clear rules and how to communicate them 
  • When suspension is an option and how it should be handled
  • Relevant case law
  • The importance of record keeping
  • Holding a disciplinary or grievance meeting – and how to conduct it
  • Deciding when an internal investigation is necessary and what it should consist of
  • Taking appropriate action and the proper use of penalties and sanctions
  • Dealing with appeals

Have a large group of staff to train?

To save you time and money, we can deliver bespoke training at your workplace. To find out more contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form


We also offer free e-learning on a wide range of employment relations topics. It's a great way to develop, enhance and refresh your knowledge, providing you with the opportunity to work through theory, explore case studies and answer interactive questions.

Need more than training?

We recognise that every organisation is different. Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. To arrange a call or visit or to simply find out more, contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form

Venue Swansea: Venue TBC   Map (opens in new window)   Date 28/11/2022    Time 10:00 - 16:00   
Price £185.00 per person    Please note our training events are VAT exempt
To book now

* Max of 4 delegates per organisation. Please call Acas on 0300 123 1150 or email if numbers exceed this or for more details about the training session.