Venue:
Delivered digitally via zoom (conferences only)
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Date:
20/11/2024
Time:
09:30 - 12:30
Price:
£125.00 per person
Our training events are VAT exempt
To book now



* Max of 4 delegates per organisation. Please call Acas on 0300 123 1150 or email events@acas.org.uk if numbers exceed this or for more details about the training session.

Dispute resolution: a masterclass


Overview

From performance to absence, behaviours and grievances, policy changes and contracts, workplace disputes come in all shapes and sizes. 

This event will cover the options available to employers and explore practical steps organisations can put in place to help prevent workplace disputes from happening in the first place.

Business Need

Disputes can happen in any workplace. They can impact employee morale, motivation and productivity and lead to an increase in absence and staff turnover. 

Poorly handled processes and mistakes can lead to unnecessary and costly Employment Tribunal cases, with the estimated cost to employers of defending a claim at employment tribunal now around £10,000. Losing a claim may cost significantly more.

This event will provide an in-depth look at dispute resolution options and dispute prevention approaches, drawing on decades of Acas experience in resolving disputes and expert speakers with real-world evidence of approaches that work.  
We will also cover one of the most common disputes and Employment Tribunal claims – Unfair Dismissal.

Suitable For

  • Senior business leaders 
  • People directors 
  • HR professionals 
  • Mediation professionals 
  • Line managers, supervisors, and team leaders 
  • Trade Union/employee representatives 
  • Individuals who wish to further their professional development 

Programme

This conference will include the following speaker sessions: 

Keynote - Judge Khalil, London South Employment Tribunal
Judge Khalil will explore the common mistakes made by parties in unfair dismissal claims. 

Stewart Gee - Individual Dispute Resolution Operations Manager, Acas. 
Stewart will explain how employers can get the most out of Acas Conciliation and reduce the cost of workplace disputes. 

Kevin Rowan - Head of Organisation, Services and Skills, Trades Union Congress 
Kevin will discuss how to work effectively with trade unions and employee forums - building a framework for effective working relationships and collaboration, whilst challenging assumptions and understanding roles. 

David Liddle, CEO, TCM Group 
David will provide insight into conflict prevention and the value of good working relationships. He will cover the causes of conflict, the breakdown of workplace relationships and the value of alternative and creative dispute resolution frameworks. 
 
Panel Q&A