Venue:
Cardiff: Acas Wales
Map (opens in new window): Date:
04/03/2025: Time:
09:30 - 16:00: Price:
£225.00 per person
Our training events are VAT exempt

To book now please select how many people will be attending:

* Max of 4 delegates per organisation. Please call Acas on 0300 123 1150 or email events@acas.org.uk if numbers exceed this or for more details about the training session.

Management training for new managers (face-to-face)

Overview

It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

Business Need

Moving into management is a major step. This event will provide the essential skills and knowledge required for your journey.

Line managers are key members of the management team and have the closest contact with the workforce. It is therefore important that you receive appropriate support and training to carry out your role.

Failing to get things right through a lack of knowledge of basic employment law can sometimes lead to costly employment tribunal applications.

This event will cover the communication skills required in the day to day managing of your team and knowledge to enable you to make decisions with confidence.

We include interactive group discussions, relevant scenarios and case studies.

All delegates will receive an electronic certificate of attendance for their participation in the training.

Suitable For

This training is designed for those new to the role of line manager, supervisor or team leader and those aspiring to do so.

Programme

Our expert-led training sessions are designed to facilitate discussion and interaction. This event will cover:

The role of the line manager, including responsibilities and common errors.
Communication skills including: methods of communication, listening skills, feedback, emotional intelligence and empathy
Managing short and long-term absence, return to work interviews
Your role in disciplinary and grievance issues, both formal and informal
Key employment law principles relevant to managing people, including an overview of the Equality Act and protected characteristics, and working time regulations

Have a large group of staff to train?
To save you time and money, we can deliver bespoke training at your workplace. To find out more contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form

e-learning
We also offer free e-learning on a wide range of employment relations topics. It's a great way to develop, enhance and refresh your knowledge, providing you with the opportunity to work through theory, explore case studies and answer interactive questions.

Need more than training?
We recognise that every organisation is different. Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. To arrange a call or visit or to simply find out more, contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form