Venue:
Delivered digitally via Zoom
Map (opens in new window)
Date:
06/03/2025
Time:
09:30 - 12:30
Price:
£200.00 per person
Our training events are VAT exempt
To book now



* Max of 4 delegates per organisation. Please call Acas on 0300 123 1150 or email events@acas.org.uk if numbers exceed this or for more details about the training session.

Performance management - two 3hr sessions over two consecutive days


Get the best from your employees with effective performance management practices – working with strengths and managing areas for improvement

Organisations with clear and well-structured performance management practices, alongside trained managers who are confident in monitoring and managing performance are likely to have more productive workplaces.

Businesses achieve the best results from their employees by equipping their line managers with the skills to assertively and effectively manage performance within an agreed framework of planned goals, objectives and standards.

Delegates that attend this event will gain an understanding of the essential techniques and approaches required to manage and support employee performance, whether through building on strengths or managing underperformance.

Who is this best suited to?

Delegates from all sectors of work, including: 

  • line managers, supervisors and team leaders
  • senior managers
  • HR professionals
  • business owners
  • Trade Union/employee representatives
  • individuals who wish to further their professional development

What will I learn from this training?

Day one

Working with a Performance Management system

  • The benefits and business case 
  • Aligning business goals with team and individual plans
  • Staff engagement

Objective Setting

  • Setting objectives and behavioural expectations
  • The performance cycle
  • SMART objectives
  • Tips for setting clear objectives

Conducting Appraisals

  • The formal process
  • The day-to-day of managing performance
  • Shoulds and shouldn’ts of an appraisal meeting
  • Preparing for the appraisal – employer and employee
Day two

 Underperformance 

  • Identifying and addressing
  • Examples of underperformance
  • Reasons for poor performance – conduct vs capability
  • The effects of poor performing staff
  • Giving useful feedback
  • Effective meetings
  • The AID Feedback model
  • Using Performance Improvement Plans (PIPs)

Good performance

  •  Keeping staff motivated
  • Giving positive feedback
  • Recognition and personal growth - Personal Development plans
  • Practical case studies and useful checklists

 

 

 

Key course information

  • Instructor led training
  • Interactive and practical session
  • Delivered digitally via Zoom
  • Split into two sessions, delivered over two consecutive days. The duration of each session will be 3 hours. The dates are:
    • Day 1 – 6th of March 2025, 09:30 – 12:30
    • Day 2 – 7th of March 2025, 09:30 – 12:30
  • Delegates will receive an electronic certificate of attendance
  • Delegates may also be interested in our ‘Having Difficult Conversations’ training course

Run this training for your organisation

This course can also be provided in-house. We can also tailor the programme to suit your precise organisation needs. To speak to our customer services team about your requirements call 0300 123 1150 or complete our online enquiry form.

Does your organisation need more than training?

Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. To find out more, contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form.

We also offer free e-learning on a wide range of employment relations topics. It's a great way to develop, enhance and refresh knowledge, providing an opportunity to work through theory, explore case studies and answer interactive questions.