Managing people through change: skills for managers - two 3hr sessions over two consecutive days

Level – Skilled

Managing people through change can be challenging for managers. You may need to support people in your team through uncertainty, respond to emotional reactions and embed decisions made by other people.

Managing change well can help you to:

build trust and engagement during periods of change
manage different views and respond constructively to resistance
support employee wellbeing whilst maintaining performance
encourage open communication
reduce the risk of conflict and misunderstandings

This training will help you build confidence in your role. It will provide you with practical skills to support people in your team, communicate clearly, and respond to challenges. A case study runs throughout to help apply your learning in your organisation.

Who is this best suited to?

Skilled level courses will help you gain an in-depth understanding of the topic and an opportunity to practise skills to support your organisation. This training is aimed at people with good knowledge or experience in the topic, but this is not essential.

This training is aimed at managers who want to strengthen their skills in managing people through change.

This training would be especially suitable for:

line managers
supervisors
team leaders
business owners

You will get the best from this training if you have some experience of managing people.

What will I learn from this training?

the manager’s role during change
making sure consultation is meaningful
recognising and responding to emotional reactions
communicating clearly during uncertainty
supporting people through change
managing resistance and maintaining trust
influencing upwards and representing your team
building manager resilience and wellbeing

By the end of this training, attendees will be able to:

evaluate how and why people react differently to change, using tools to interpret behaviour
communicate clearly during change
respond to emotional reactions without over-reassuring or speculating
maintain professional boundaries whilst supporting individuals through change
represent team impact by managing upwards constructively
maintain trust and credibility whilst balancing organisational expectations

Key course information

instructor led training
delivered digitally via Zoom
split into two sessions, delivered over two consecutive days. The duration of each session will be 3 hours.

The dates are:

The training session will include:

case studies
role plays
group discussion

Attendees will also receive:

a digital certificate
a handout containing useful links
a copy of the PowerPoint slides

We aim to make our training accessible for everyone. If you have specific accessibility needs, please let us know on your sign-up form.

Closed captions can be turned on for all our sessions run on Zoom.

Run this training for your organisation

Organisations often book a number of people on our training courses at the same time. We encourage this as it can help share the learning amongst your teams.

We provide in-company training on the following topics:

Behaviours at work: understanding the unacceptable
Certificate in Internal Workplace Mediation
Conducting investigations
Equality, diversity and inclusion: the essentials
Having difficult conversations
Management training for new managers
Management training for developing managers
Managing discipline and grievance
Mental health in the workplace: skills for managers
The role of employee representatives

Contact our Customer Services Team if you would like to discuss this further.

Does your organisation need more than training?

Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. To find out more, contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form.

We also offer free e-learning on a wide range of employment relations topics. It's a great way to develop, enhance and refresh knowledge, providing an opportunity to work through theory, explore case studies and answer interactive questions