Venue:
Delivered digitally via zoom (conferences only)
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Date:
24/11/2026
Time:
09:30 - 12:30
Price:
£270.00 per person
Our training events are VAT exempt
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Disability masterclass - building accessibility and preventing disputes


Overview

Disability-related disputes can often come from misunderstandings, assumptions, poor communication or a lack of confidence in discussing disability at work. Left unresolved, it can damage relationships, wellbeing and organisational performance.

Join Acas experts and leading guest speakers to learn about latest trends and insights in this area, explore how disability-related conflict arises, what employers can do to prevent it, and how to create inclusive workplaces.

You'll gain practical insights into:

  • employer responsibilities and the law
  • what Acas research tells us 
  • disability related conflict – how does it happen in well-intentioned organisations?
  • disability discrimination and harassment 
  • preventing and resolving disputes with good practice

Business Need

It is likely you employ or work alongside disabled people, yet friction can arise through misunderstandings, assumptions, and a lack of confidence in discussing disability.

If not addressed, it can affect employee wellbeing, workplace relationships and organisational performance.

Delivered via Zoom, this digital masterclass will explore:

  • latest trends and analysis
  • the causes of disability-related conflict
  • developing practical approaches to creating inclusive, disability-confident workplaces
  • addressing concerns early and resolving issues constructively

Suitable For

Those who would benefit from attending this event include: 

  • senior HR and ER professionals
  • business owners
  • senior Managers

Programme

Chaired by Senior Business Adviser, Acas

What Acas research tells us about disability-related conflict -  Andrew Sutherland, Senior Research Officer, Acas 

  • emerging trends from Acas research
  • common causes of disputes and relationship breakdown
  • barriers to early resolution
  • the links between disability, discrimination and workplace culture

Disability discrimination, harassment and employer responsibilities

  • legal obligations under the Equality Act 2010
  • reasonable adjustments in practice
  • preventing and responding to disability related harassment

Disability related conflict – how does it happen in well-intentioned organisations?

  • hidden disabilities
  • assumptions, stereotypes, and unconscious bias
  • the impact of exclusion
  • recognising cultural barriers

Understanding the employee experience

  • what does disability-related conflict feel like in practice
  • impact on wellbeing, performance, and retention
  • providing effective support
  • building and maintaining trust

Preventing conflict with good practice

  • having constructive conversations
  • informal resolution techniques
  • managing discriminatory behaviour and challenging the unacceptable
  • restoring relationships after conflict

Creating disability-confident workplaces - Panel Discussion and Audience Q&A

Please note: this programme may be subject to change.