Venue:
Delivered digitally via zoom (conferences only)
Map (opens in new window)
Date:
30/03/2027
Time:
09:30 - 12:30
Price:
£270.00 per person
Our training events are VAT exempt
To book now





Effective, meaningful and legally compliant consultation


Overview

Effective consultation sits at the heart of good employment relations. In some situations, it is also a legal requirement. 

When employees are genuinely involved in decisions that affect them, organisations are more likely to build trust, improve engagement, reduce resistance to change, and achieve better outcomes. 

Join Acas and guest speakers to: 

  • understand when consultation is legally required and the risks of getting it wrong  
  • explore how effective consultation can drive engagement and support change  
  • build confidence in managing difficult conversations and workplace relationships  
  • learn practical approaches to planning and delivering successful consultation and organisational change 

Business Need

Organisations are navigating continuous change, from restructuring and service redesign to transformation programmes and evolving workforce expectations.

Poor consultation can result in costly disputes, conflict, resistance, and delays to change. It can also: 

  • impact workplace morale and productivity 
  • reduce trust and confidence in leadership 
  • risk organisation reputation 
  • lead to employment tribunal claims 

Good consultation helps organisations secure commitment, improve decision-making, strengthen employee voice and maintain positive employment relations during periods of change. 

Delivered via Zoom, this masterclass will explore: 

  • consultation and good employment relations 
  • planning and delivering effective communication 
  • managing difficult conversations and constructive feedback 
  • consultation during organisational change

Suitable For

  • HR professionals  
  • employee relations specialists  
  • HR directors and heads of HR  
  • senior leaders  
  • change and transformation professionals  
  • organisational development teams  
  • employee engagement leads  
  • trade union and staff representatives  
  • operational managers leading change 

Programme

Chaired by  an Acas Senior Business Adviser

Consultation and good employment relations

  • when consultation is legally required  
  • current consultation challenges  
  • building trust through engagement  
  • Acas principles for effective consultation and communication 

Planning and delivering effective consultation

  • planning consultation effectively 
  • choosing the right consultation methods 
  • ensuring consultation is meaningful 
  • demonstrating fairness and transparency 

Managing difficult conversations and feedback

  • active listening skills 
  • managing challenge and resistance 
  • responding to difficult questions 
  • maintaining trust during uncertainty 
  • demonstrating openness and authenticity 

Consultation during organisational change 

  • restructuring and organisational change 
  • working with trade unions and employee representatives 
  • managing expectations and uncertainty 
  • building partnership approaches 
  • lessons from successful consultation practice 

Expert panel discussion 
What good consultation looks like in practice 

Please note: this programme may be subject to change to ensure the content reflects current best practice guidance