Mock Mediation

Level – Developing - for building skills and knowledge in a topic. Aimed at people with some experience or existing knowledge

Overview

Mediation is a powerful way of quickly resolving problems between employees. 

Many people don’t know how mediation works in practice or how it can benefit their organisation.   

During this event, Acas trainers will role-play  a mediation process, demonstrating the steps and also pausing for discussion. This will allow you to see how mediation works and how it could be applied within your organisation.

You will leave this session with a much better understanding of mediation and its benefits. You’ll also be better placed to explain mediation to others. 

Who is this best suited to?

As an introduction to mediation, this training is suitable for beginners. 

This training would be especially suitable for:

  • managers at all levels
  • HR professionals
  • business owners

What will I learn from this training?

  • an introduction to the mediation process
  • the benefits of mediation
  • when mediation is appropriate
  • live role-play of a mediation session
By the end of this training, attendees will be able to:
  • recognise when mediation is needed
  • identify situations where mediation could help to resolve a dispute
  • describe what mediation is
  • explain the 5 stages of the mediation process

Key course information

Trainer led – online via Zoom

Duration - 3 hours/half day

The training session will include:

  • case studies
  • trainer acted role-plays

Attendees will also receive:

  • a digital certificate
  • a handout containing useful links
  • a copy of the PowerPoint slides  

We aim to make our training accessible for everyone. If you have specific accessibility needs, please let us know on your sign-up form.

Closed captions can be turned on for all our sessions run on Zoom.

Run this programme for your organisation

We are unable to provide this training course in-house. However, we do offer many of our other courses as in-house training and can also tailor the programme to suit your precise organisation needs. To speak to our customer services team about your requirements call 0300 123 1150 or complete our online enquiry form.

Does your organisation need more than training?

Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. To find out more, contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form.

We also offer free e-learning on a wide range of employment relations topics. It's a great way to develop, enhance and refresh knowledge, providing an opportunity to work through theory, explore case studies and answer interactive questions.
Venue:Digital via Zoom
Date:30/07/2025
Time:13:30 - 16:30
Price: £170.00 per person   Please note our training events are VAT exempt
To book now please select how many people will be attending:
* Max of 4 delegates per organisation. Please call Acas on 0300 123 1150 or email events@acas.org.uk if number exceed this or for more details about the training session.