Conducting investigations (face to face)
Level – Developing - for building skills and knowledge in a topic. Aimed at people with some experience or existing knowledge
Overview
When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.
Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:
- promote good working relationships
- help organisations comply with the Acas code of practice on discipline and grievance
- build trust with all employees
This training will help you conduct investigations confidently, in line with good practice and legal requirements.
Who is this best suited to?
Anyone who may be involved in carrying out investigations.
This training would be especially suitable for:
- line managers
- team leaders
- HR professionals
- small business owners
Attendees would benefit from a good understanding of the Acas Code of Practice overall, as this event focuses on the investigation stage only. We recommend reading the Acas Code of Practice in advance of attending.
What will I learn from this training?
- the investigation process
- effective questioning and communication skills
- legal concepts, including ‘reasonable belief’ and ‘the band of reasonable responses’
- what to do when people want to remain anonymous
- how to write an investigation report
- when to suspend someone
By the end of this training, attendees will be able to:
- describe the 6 stages of the investigation process
- explain what level of proof is needed by law in an investigation
- identify the main skills an investigator should have
- produce an investigation report and make a recommendation about next steps
Key course information
Trainer led – face to face
Duration - 6 hours/full day
The training session will include:
- case studies
- interactive action maze
- polls/quizzes
- group discussion
Attendees will also receive:
- a digital certificate
- a handout containing useful links
- a copy of the PowerPoint slides
Run this programme for your organisation
This course can also be provided in-house. We can also tailor the programme to suit your precise organisation needs. To speak to our customer services team about your requirements call 0300 123 1150 or complete our online enquiry form.Does your organisation need more than training?
Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. To find out more, contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form.We also offer free e-learning on a wide range of employment relations topics. It's a great way to develop, enhance and refresh knowledge, providing an opportunity to work through theory, explore case studies and answer interactive questions.