Behaviours at work - understanding the unacceptable

Level – Developing

Overview

Unacceptable behaviours, such as banter and bullying can have a huge impact on people, teams and organisations.

People managers are at the frontline when it comes to being able to identity inappropriate behaviours and will often be the person expected to deal with them. 

Managers need to challenge inappropriate behaviour early to prevent matters escalating. This will help:

• reduce poor behaviour
• increase staff morale and engagement
• improve productivity
• reduce staff turnover
• minimise the risk of legal claims against yourself or your organisation

This training will help you confidently deal with issues as they arise and create a positive culture at work. It helps prepare all employees to stand against bullying and to take action

Who is this best suited to?

This event provides information on the topic. Attendees will have an opportunity to practice skills needed to deal with unacceptable behaviours.

Developing level courses will help you build skills and gain a working knowledge of everyday employment principles and procedures. This training is aimed at people with basic knowledge or experience in the topic, but this is not essential.

This training would be particularly suitable for:

• line managers
• team leaders
• employees
• HR professionals

What will I learn from this training?

• bullying and harassment
• inappropriate behaviours
• the impact of banter
• why people might not complain
• how to deal with inappropriate behaviours
• how to build a culture of dignity and respect

• recognise the difference between bullying and harassment
• explain good practice approaches to dealing with inappropriate behaviour
• create a culture of dignity and respect at work

Key course information

Trainer led – online via Zoom

Duration - 3 hours/half day

The training session will include:

• case studies
• polls/quizzes
• group discussion   

Attendees will also receive:

• a digital certificate
• a handout containing useful links
• a copy of the PowerPoint slides

We aim to make our training accessible for everyone. If you have specific accessibility needs, please let us know on your sign-up form.

Closed captions can be turned on for all our sessions run on Zoom.

Run this programme for your organisation

Organisations often book a number of people on our training courses at the same time. We encourage this as it can help share the learning amongst your teams. 
 
We provide in-company training on the following topics:

• Certificate in Workplace Mediation
• Having difficult conversations
• Management training for developing managers
• Management training for new managers
• Managing discipline and grievance
• Staff representative training

Contact our Customer Services Team if you would like to discuss this further.

Does your organisation need more than training?