Employment tribunals and resolving disputes: a masterclass

Training Session

Join our expert speakers for a practical three-hour masterclass exploring the full employment tribunal journey. 

Through real-life examples, practical guidance and expert insight, you'll discover how to: 

  • reduce the likelihood of claims before they happen 
  • navigate the tribunal process with confidence 
  • build stronger workplace practices
  • avoid common pitfalls

Whether you're new to employee relations or an experienced HR professional, this session will provide practical tools you can apply immediately. 

Business Need

Employment tribunal claims can have significant financial, operational and reputational consequences for organisations.  

HR professionals and managers are increasingly expected to navigate complex employee relations issues while ensuring decisions are fair, legally compliant and well documented. 

Attendees will leave with a clearer understanding of how to prevent claims, manage risk effectively and ensure their organisation is tribunal-ready should a dispute arise.

Training Suitable for

Those who would benefit from attending this event include: 

  • Line managers, supervisors and team leaders
  • HR professionals
  • Business owners
  • Trade Union/employee representatives
  • In house legal teams
  • Individuals who wish to further their professional development

Session Outline

Chaired by Yvonne Leslie, Senior Business Advisor, Acas

How tribunal claims start and how to avoid them - James Gourley, Individual Conciliator, Acas

  • the role of Acas
  • preventing and managing claims before they reach conciliation
  • common tribunal claims 
  • how to get the best from conciliation 
  • early conciliation as an opportunity to resolve claims  

Inside the tribunal process - Employment Judge Emma Hawksworth, Dep. Director of Training, Employment Tribunal in England & Wales

  • understanding the tribunal process  
  • what judges look for in tribunal cases 
  • common errors at employment tribunal 
  • remedies and awards  
  • current trends in claims  

Presenting and defending a case - Matthew Potter - Partner, Cambridge, Howes Percival LLP

  • preparing a case 
  • preparing witnesses to give evidence confidently and handle cross examination 
  • strategic decision making  
  • preventing future cases  

Please note: this programme may be subject to change to ensure the content reflects current best practice guidance.

Venue:Delivered digitally via zoom
Date:29/09/2026
Time:09:30 - 12:30
Price: £270.00 per person   Please note our training events are VAT exempt
To book now please select how many people will be attending:
* Max of 4 delegates per organisation. Please call Acas on 0300 123 1150 or email events@acas.org.uk if number exceed this or for more details about the training session.