All Acas events on Dispute resolution

Click on an event for more information and to book places. 

Date Sort Icon/Button
15 July 2025
09:30 - 12:30
Resolving workplace conflict: a masterclass



Workplace disputes can happen in any employment relationship. It can impact employee morale, motivation and productivity and lead to an increase in absence and staff turnover. 

This conference brings together Acas experts with leading guest speakers to examine the cost of conflict and how to avoid it, key considerations during Trade Union negotiations, and how to rebuild relationships damaged by conflict, including the use of mediation.

Delivered digitally via zoom
30 July 2025
09:30 - 12:30
Mediation Skills for Managers - two 3hr sessions over two consecutive days

Level – Skilled

Conflict at work can be stressful, time consuming and disruptive for all concerned. Sometimes problems between employees can seem difficult to overcome.

Mediation is an effective way to resolve disputes. When  used properly and at an early stage, it can help improve: 

  • working relationships between employees
  • employee engagement and team dynamics
  • employee retention

This training will introduce you to mediation and practical skills you can develop and use within your role. 

This will help you be seen as a better people manager and someone people can approach to help resolve issues at work.

Digital via Zoom
30 July 2025
13:30 - 16:30
Mock Mediation

Level – Developing

Mediation is a powerful way of quickly resolving problems between employees. 

Many people don’t know how mediation works in practice or how it can benefit their organisation.   

During this event, Acas trainers will role-play  a mediation process, demonstrating the steps and also pausing for discussion. This will allow you to see how mediation works and how it could be applied within your organisation.

You will leave this session with a much better understanding of mediation and its benefits. You’ll also be better placed to explain mediation to others. 

Digital via Zoom
7 August 2025
09:30 - 16:00
Mediation Skills for Managers

Level – Skilled

Conflict at work can be stressful, time consuming and disruptive for all concerned. Sometimes problems between employees can seem difficult to overcome.

Mediation is an effective way to resolve disputes. When  used properly and at an early stage, it can help improve: 

  • working relationships between employees
  • employee engagement and team dynamics
  • employee retention

This training will introduce you to mediation and practical skills you can develop and use within your role. 

This will help you be seen as a better people manager and someone people can approach to help resolve issues at work.

Digital via Zoom
27 August 2025
09:30 - 12:30
Mediation Skills for Managers - two 3hr sessions over two consecutive days

Level – Skilled

Conflict at work can be stressful, time consuming and disruptive for all concerned. Sometimes problems between employees can seem difficult to overcome.

Mediation is an effective way to resolve disputes. When  used properly and at an early stage, it can help improve: 

  • working relationships between employees
  • employee engagement and team dynamics
  • employee retention

This training will introduce you to mediation and practical skills you can develop and use within your role. 

This will help you be seen as a better people manager and someone people can approach to help resolve issues at work.

Digital via Zoom
10 September 2025
09:30 - 16:00
Mediation Skills for Managers

Level – Skilled

Conflict at work can be stressful, time consuming and disruptive for all concerned. Sometimes problems between employees can seem difficult to overcome.

Mediation is an effective way to resolve disputes. When  used properly and at an early stage, it can help improve: 

  • working relationships between employees
  • employee engagement and team dynamics
  • employee retention

This training will introduce you to mediation and practical skills you can develop and use within your role. 

This will help you be seen as a better people manager and someone people can approach to help resolve issues at work.

Digital via Zoom
24 September 2025
09:30 - 12:30
Mediation Skills for Managers - two 3hr sessions over two consecutive days

Level – Skilled

Conflict at work can be stressful, time consuming and disruptive for all concerned. Sometimes problems between employees can seem difficult to overcome.

Mediation is an effective way to resolve disputes. When  used properly and at an early stage, it can help improve: 

  • working relationships between employees
  • employee engagement and team dynamics
  • employee retention

This training will introduce you to mediation and practical skills you can develop and use within your role. 

This will help you be seen as a better people manager and someone people can approach to help resolve issues at work.

Digital via Zoom