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All Acas events on Dispute resolution for all regions

Click on an event for more information and to book places. 

28 March 2017
10:00 - 12:00
Acas Open Day

Acas are hosting an event specifically designed for employers to introduce ourselves to businesses, both private companies and public organisations whatever your size, based in South East England.


To reserve your FREE place please contact Acas on 0300 123 1150 or email events@acas.org.uk



Worthing
29 March 2017
09:15 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Stevenage
29 March 2017
09:15 - 13:00
I'm an employer.....get me out of here - Mock Employment Tribunal

Whilst the challenge faced by Claimants and Respondents might not be quite as daunting as those faced by celebrities in the jungle, attending a tribunal hearing can still be a scary prospect.

"I don't know what to expect - how do tribunals work?"

"What if they ask me a question I can't answer?"

"What sort of evidence do I need?"

"What if the Judge doesn't like the way we've done things?"

"How many witnesses will we need to bring?"

These are just some of the many questions people ask when facing the prospect of appearing at an Employment Tribunal.

This event promises to be informative, enjoyable, myth-busting and interactive for all delegates.  It will give you an opportunity, in a safe environment, to see how a tribunal works; to watch a mock tribunal take place and to see how decisions are made.

Irwin Mitchell Solicitors will lead you through the process via role play scenarios.  You will see witnesses under examination as the evidence unfolds, and ultimately the judge will deliver their judgement.  You will also get the chance to say what you think the outcome should be.

Irwin Mitchell Solicitors will field a team of expert employment lawyers who bring much experience of dealing with Employment Tribunal claims, and delegates will be able to put questions to the solicitors involved during the course of the event.

Acas will explain the alternatives available to attending tribunal provided via its conciliation service, and the new Early Conciliation procedures which are now mandatory.


Birmingham
30 March 2017
09:30 - 16:30 Nearly Full
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings. This event is nearly full

Nottingham
3 April 2017
09:30 - 16:00 Full
Managing the unmanageable - extremely challenging people

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Birmingham
5 April 2017
10:00 - 16:00
Essential Skills for Managers

This course will help managers avoid legal difficulties and at the same time touch on best practice and management techniques.  This includes covering the fundamentals of management, from leadership styles to the qualities essential to becoming a leader and manager.

Portsmouth
7 April 2017
10:00 - 16:00 Full
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

London
19 April 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Bedford
19 April 2017
10:00 - 16:00
Essential Skills for Managers

This course will help managers avoid legal difficulties and at the same time touch on best practice and management techniques.  This includes covering the fundamentals of management, from leadership styles to the qualities essential to becoming a leader and manager.

Maidstone
19 April 2017
10:00 - 16:00
Essential Skills for Managers

This course will help managers avoid legal difficulties and at the same time touch on best practice and management techniques.  This includes covering the fundamentals of management, from leadership styles to the qualities essential to becoming a leader and manager.

Basingstoke
20 April 2017
10:00 - 16:00 Full
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

London
21 April 2017
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Swansea
24 April 2017
09:30 - 16:30 Nearly Full
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings. This event is nearly full

Grimsby
25 April 2017
09:30 - 16:00 Nearly Full
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings. This event is nearly full

Birmingham
25 April 2017
09:30 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Swindon
26 April 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Mansfield
26 April 2017
10:00 - 16:00
Conflict at Work - a practical approach

A practical course to enhance the ability of those with responsibility for people to deal effectively with conflict situations within the workplace.

London
27 April 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



STAFFORD
27 April 2017
09:30 - 16:00 Nearly Full
Conducting Disciplinary Investigations and Hearings

Clear, practical guidance on how to conduct workplace investigations and hearings. This event is nearly full

Glasgow
27 April 2017
09:30 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Manchester
28 April 2017
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Cardiff
28 April 2017
10:00 - 16:00
Facilitated Discussions and Mediation Skills for Managers

A practical course to provide the skills and information for managers to operate effectively within your organisation.

Llanelli
28 April 2017
10:00 - 16:00 Nearly Full
Essential Skills for Managers

This course will help managers avoid legal difficulties and at the same time touch on best practice and management techniques.  This includes covering the fundamentals of management, from leadership styles to the qualities essential to becoming a leader and manager. This event is nearly full

Aylesbury
28 April 2017
10:00 - 16:00
Essential Skills for Managers

This course will help managers avoid legal difficulties and at the same time touch on best practice and management techniques.  This includes covering the fundamentals of management, from leadership styles to the qualities essential to becoming a leader and manager.

Eastbourne
3 May 2017
10:00 - 16:00
Mock Disciplinary Hearing

Going through a disciplinary process can be daunting. This interactive event will give you a real insight into what to expect when conducting a disciplinary hearing, with tips and techniques on how to best manage the process.

Cardiff
4 May 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
8 May 2017
09:30 - 16:30
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


Sheffield
9 May 2017
09:30 - 16:30
3 Day Workplace Mediator Training

3 Day Workplace Mediator Training; equipping people as mediators in their workplace.

Manchester Airport
9 May 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

CAMBRIDGE
9 May 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Oxford
10 May 2017
09:30 - 16:00 Nearly Full
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.

This event is nearly full

Birmingham
10 May 2017
09:30 - 12:30
Mock Disciplinary Hearing

This interactive event gives an insight into what to expect during a disciplinary hearing, with tips and techniques on how to best manage the process. The event covers how to handle misconduct allegations from initial investigations to a "live" disciplinary hearing where you will witness snapshots of the proceedings and decide the outcome! A case study will be used to portray this.



An experienced Acas Senior Adviser will lead you through a scenario leaving you to decide the outcome and will then explain the pitfalls to avoid so that you do not find yourself in the same position.


Newcastle upon Tyne
10 May 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Ipswich
11 May 2017
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London
15 May 2017
09:30 - 16:30 Nearly Full
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  
This event is nearly full

Leeds
16 May 2017
09:30 - 16:00
I'm an employer...get me out of here - Mock Employment Tribunal

A chance to attend a Mock Employment Tribunal will give you a first hand opportunity to see how an Employment Tribunal works in a safe environment without the risk of the real thing.


This session gives delegates the opportunity to watch an unfair dismissal Employment Tribunal scenario take place and to see how decisions are made.


Book your place to find out what to expect at an Employment Tribunal.



Newmarket
16 May 2017
09:30 - 12:30
Handling Grievances Effectively

In this half day event we consider how grievance procedures could be adapted to handle workplace interpersonal relationship problems.

Birmingham
16 May 2017
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Wakefield
16 May 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Woking
17 May 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



STAFFORD
17 May 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Northampton
17 May 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Redhill
17 May 2017
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
18 May 2017
09:30 - 16:30
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Newcastle upon Tyne
18 May 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Leeds
24 May 2017
09:30 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Manchester
24 May 2017
09:30 - 16:00
Conducting Disciplinary Investigations and Hearings

Clear, practical guidance on how to conduct workplace investigations and hearings.

Aberdeen
24 May 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Nottingham
24 May 2017
09:30 - 16:00 Nearly Full
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings. This event is nearly full

Plymouth
24 May 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Ashford
25 May 2017
09:30 - 16:00
Managing the unmanageable - extremely challenging people

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Ewloe
6 June 2017
09:30 - 16:00
Managing the Unmanageable - Extremely Challenging People

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.

This course will give you the skills and confidence to manage these effectively.



Woking
7 June 2017
09:30 - 16:00
Managing the Unmanageable - Extremely Challenging People

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.

This course will give you the skills and confidence to manage these effectively.



Crawley
7 June 2017
09:30 - 16:30
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


Hull
7 June 2017
09:30 - 16:00
Conducting Disciplinary Investigations and Hearings

Clear, practical guidance on how to conduct workplace investigations and hearings.

Edinburgh
7 June 2017
09:30 - 16:00
Managing the Unmanageable - Extremely Challenging People

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.

This course will give you the skills and confidence to manage these effectively.



Milton Keynes
8 June 2017
09:30 - 16:00
Managing the unmanageable - extremely challenging people

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Birmingham
8 June 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Bristol
12 June 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Norwich
13 June 2017
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London
14 June 2017
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Newcastle upon Tyne
14 June 2017
09:30 - 16:00
Managing the Unmanageable - Extremely Challenging People

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.

This course will give you the skills and confidence to manage these effectively.



Ebbsfleet
14 June 2017
09:30 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Bournemouth
14 June 2017
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
19 June 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Ewloe
20 June 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

North Hykeham, Lincoln
20 June 2017
10:00 - 16:00
Facilitated Discussions and Mediation Skills for Managers

A practical course to provide the skills and information for managers to operate effectively within your organisation.

Kidwelly
21 June 2017
09:30 - 16:00
3 Day Workplace Mediator Training

3 Day Workplace Mediator Training; equipping people as mediators in their workplace.

Swansea
22 June 2017
09:30 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Bristol
23 June 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Plymouth
26 June 2017
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
27 June 2017
09:30 - 16:00
Managing the unmanageable - extremely challenging people

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Swansea
27 June 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Derby
28 June 2017
09:30 - 16:00
Managing the Unmanageable - Extremely Challenging People

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.

This course will give you the skills and confidence to manage these effectively.



Portsmouth
29 June 2017
10:00 - 16:00
Facilitated Discussions and Mediation Skills for Managers

A practical course to provide the skills and information for managers to operate effectively within your organisation.

Ewloe
30 June 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Llanelli
5 July 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Leicester
6 July 2017
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Hull
11 July 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
12 July 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Mansfield
14 July 2017
09:30 - 16:30
I'm an employer.......get me out of here - Mock Employment Tribunal

Whilst the challenge faced by Claimants and Respondents might not be quite as daunting as those faced by celebrities in the jungle, attending a tribunal hearing can still be a scary prospect.


“I don’t know what to expect – how do tribunals work?”
“What if they ask me a question I can’t answer?”
"What sort of evidence do I need?”
“What if the Judge doesn’t like the way we have done things?”
“How many witnesses will we need to bring?”


These are just some of the many questions people ask when facing the prospect of appearing at an Employment Tribunal.


This event promises to be an informative, enjoyable, myth-busting and interactive day for all delegates. It will give you the opportunity in a safe environment to see how a Tribunal works to watch a mock tribunal take place and to see how decisions are made.


Collingwood Legal, led by Principal Solicitor, Paul McGowan, will lead you through a role play scenario leaving you to decide the outcome. Paul is an established and recognised expert in the field of employment law. He acts for a broad range of public and private sector clients. Paul and his team of expert employment lawyers bring much experience of dealing with Employment Tribunal Claims, and attendees will be able to put questions to the solicitors involved during the course of the event.


Newcastle upon Tyne
14 July 2017
09:30 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Liverpool
14 July 2017
10:00 - 16:00
Conflict at Work - a practical approach

A practical course to enhance the ability of those with responsibility for people to deal effectively with conflict situations within the workplace.

London
18 July 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Taunton
18 July 2017
09:30 - 16:30
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Newcastle upon Tyne
18 July 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Leeds
18 July 2017
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London
21 July 2017
09:30 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Liverpool
24 July 2017
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
25 July 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Stevenage
25 July 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Ipswich
27 July 2017
09:30 - 16:30
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


Leeds
27 July 2017
09:30 - 16:00
Managing the unmanageable - extremely challenging people

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Cardiff
28 July 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Liverpool
1 August 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Colchester
8 August 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Nottingham
9 August 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Norwich
10 August 2017
09:30 - 16:00
Conducting Disciplinary Investigations and Hearings

Clear, practical guidance on how to conduct workplace investigations and hearings.

Glasgow
15 August 2017
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
16 August 2017
09:30 - 16:30
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


Brighouse
23 August 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Leicester
31 August 2017
10:00 - 16:00
Mediation - improving management skills

Supporting those with people management responsibility. This course will enable delegates to deal more effectively with interventions/conversations to improve working relationships within their team.

Stevenage
1 September 2017
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London
4 September 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Norwich
5 September 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Ipswich
5 September 2017
10:00 - 16:00
3 Day Workplace Mediator Training

3 Day Workplace Mediator Training; equipping people as mediators in their workplace.

Ewloe
11 September 2017
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
14 September 2017
09:30 - 16:00
Conducting Disciplinary Investigations and Hearings

Clear, practical guidance on how to conduct workplace investigations and hearings.

Edinburgh
19 September 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
21 September 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Leeds
28 September 2017
09:30 - 16:00
I'm an employer...get me out of here - Mock Employment Tribunal

This event promises to be an informative, enjoyable, myth-busting and interactive session for all delegates. It will give you the opportunity in a safe environment to see how a Tribunal works, to watch a mock tribunal take place and to see how decisions are made.


Freeths LLP Solicitors will lead you through the process via a role play scenario. You will see the witnesses under examination as the evidence unfolds, and ultimately the judge will deliver their verdict. You will also get the chance to say what you think the outcome should be.



Ipswich
29 September 2017
10:00 - 16:00
Conflict at Work - a practical approach

A practical course to enhance the ability of those with responsibility for people to deal effectively with conflict situations within the workplace.

London
3 October 2017
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Leeds
4 October 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

CAMBRIDGE
5 October 2017
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London
9 October 2017
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
25 October 2017
09:30 - 16:00
Conducting Disciplinary Investigations and Hearings

Clear, practical guidance on how to conduct workplace investigations and hearings.

Aberdeen
26 October 2017
09:30 - 16:00
Conducting Disciplinary Investigations and Hearings

Clear, practical guidance on how to conduct workplace investigations and hearings.

Glasgow
6 November 2017
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Newcastle upon Tyne
6 November 2017
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
8 November 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Stevenage
9 November 2017
09:30 - 16:30
Conflict at Work - a practical approach

A practical course to enhance the ability of those with responsibility for people to deal effectively with conflict situations within the workplace.

Newcastle upon Tyne
9 November 2017
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London
14 November 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
22 November 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Bedford
22 November 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Leeds
4 December 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Ipswich
6 December 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Norwich
14 December 2017
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London
8 January 2018
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
16 January 2018
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Leeds
17 January 2018
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Sheffield
18 January 2018
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London
23 January 2018
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
24 January 2018
09:30 - 16:30
Conflict at Work - a practical approach

A practical course to enhance the ability of those with responsibility for people to deal effectively with conflict situations within the workplace.

Newcastle upon Tyne
25 January 2018
10:00 - 16:00
Mediation - improving management skills

Supporting those with people management responsibility. This course will enable delegates to deal more effectively with interventions/conversations to improve working relationships within their team.

Norwich
5 February 2018
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
6 February 2018
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Stevenage
20 February 2018
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London
5 March 2018
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Newcastle upon Tyne
5 March 2018
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
12 March 2018
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Leeds
13 March 2018
09:30 - 12:30
Mock Disciplinary Hearing

This interactive event gives an insight into what to expect during a disciplinary hearing, with tips and techniques on how to best manage the process. The event covers how to handle misconduct allegations from initial investigations to a "live" disciplinary hearing where you will witness snapshots of the proceedings and decide the outcome! A case study will be used to portray this.



An experienced Acas Senior Adviser will lead you through a scenario leaving you to decide the outcome and will then explain the pitfalls to avoid so that you do not find yourself in the same position.


Newcastle upon Tyne
14 March 2018
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
19 March 2018
10:00 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Norwich
20 March 2018
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Colchester
22 March 2018
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Leeds
26 March 2018
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London
29 March 2018
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Bedford