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All Acas events on Dispute resolution for all regions

Click on an event for more information and to book places. 

23 July 2018
09:30 - 16:30
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Leeds
24 July 2018
09:30 - 16:00 Nearly Full
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings. This event is nearly full

Manchester
24 July 2018
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Dartford
25 July 2018
10:00 - 16:00 Nearly Full
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings. This event is nearly full

London
26 July 2018
09:30 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Exeter
30 July 2018
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Chichester
31 July 2018
09:30 - 16:00
3 Day Workplace Mediator Training

This three day event provides you with mediation skills and techniques to effectively handle workplace relationship conflict.

NB: This course takes place over 3 days - Tuesday 31st July, Wednesday 1st August & Thursday 2nd August 2018.



Bristol
2 August 2018
09:30 - 16:00 Full
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Glasgow
2 August 2018
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Bedford
7 August 2018
09:30 - 16:30
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Nottingham
7 August 2018
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Stevenage
7 August 2018
10:00 - 16:00
Toxic workplace cultures - how to avoid them

This session will look at what makes workplaces happy and successful as well as what can be done to avoid poor workplace cultures.

London
8 August 2018
09:30 - 16:00 Full
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour. This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Colchester
15 August 2018
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

London
16 August 2018
09:30 - 16:30
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Grantham
21 August 2018
09:30 - 16:30
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Darlington
21 August 2018
09:30 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Swindon
21 August 2018
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Maidstone
22 August 2018
09:30 - 16:30
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

North Hykeham, Lincoln
23 August 2018
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Ewloe
28 August 2018
10:00 - 16:00
Mediation - improving management skills

Supporting those with people management responsibility. This course will enable delegates to deal more effectively with interventions/conversations to improve working relationships within their team.

CAMBRIDGE
29 August 2018
09:30 - 16:00
Conducting Disciplinary Investigations and Hearings

Clear, practical guidance on how to conduct workplace investigations and hearings.

Aberdeen
30 August 2018
09:30 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Stoke-on-Trent
30 August 2018
09:30 - 16:00
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



High Wycombe
30 August 2018
09:30 - 16:00
Conducting Disciplinary Investigations and Hearings

Clear, practical guidance on how to conduct workplace investigations and hearings.

Edinburgh
4 September 2018
09:30 - 16:00
Practical Skills in dealing with Extreme Persistent and Difficult Staff Behaviours (Part 2)

Psychotherapist Martin J Smith, lecturer at Nottingham Trent University, will share his expertise, equipping delegates to feel more confident about what to do with colleagues who they find tricky to work with. The Acas adviser will offer best practice workplace advice for these issues.


This workshop is a follow-up to the initial workshop on extreme persistent difficult behaviour. It seeks to give participants the opportunity to apply skills and ideas developed from the first session. Therefore it is a prerequisite that delegates have already attended the initial workshop.



Norwich
4 September 2018
09:30 - 16:00
Conducting Disciplinary Investigations and Hearings

Clear, practical guidance on how to conduct workplace investigations and hearings.

Glasgow
4 September 2018
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Cardiff
4 September 2018
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Norwich
5 September 2018
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Ipswich
5 September 2018
10:00 - 15:00
Mock Disciplinary Hearing

This interactive event gives an insight into what to expect during a disciplinary hearing, with tips and techniques on how to best manage the process.  The event covers how to handle misconduct allegations from initial investigations to a "live" disciplinary hearing where you witness proceedings and decide the outcome!


Acas and Irwin Mitchell employment law experts will lead you through a role play scenario leaving you to decide the outcome and will then explain the pitfalls to avoid so that you do not find yourself in the same position.



Doncaster
11 September 2018
09:30 - 16:00
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Birmingham
17 September 2018
09:30 - 16:30
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Nottingham
17 September 2018
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Hull
18 September 2018
09:30 - 16:00
I'm an employer...get me out of here - Mock Employment Tribunal

Whilst the challenge faced by Claimants and Respondents might not be quite as daunting as those faced by celebrities in the jungle, attending a tribunal hearing can still be a scary prospect.

“I don’t know what to expect – how do tribunals work?”
“What if they ask me a question I can’t answer?”
"What sort of evidence do I need?”
“What if the Judge doesn’t like the way we have done things?”
“How many witnesses will we need to bring?”

These are just some of the many questions people ask when facing the prospect of appearing at an Employment Tribunal.

This event promises to be an informative, enjoyable, myth-busting and interactive day for all delegates. It will give you the opportunity in a safe environment to see how a Tribunal works to watch a mock tribunal take place and to see how decisions are made.

Irwin Mitchell solicitors Alan Lewis will lead you through a role play scenario leaving you to decide the outcome.

Alan and his team of expert employment lawyers bring much experience of dealing with Employment Tribunal claims, and attendees will be able to put questions to the solicitors involved during the course of the event.


Manchester
18 September 2018
09:30 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Bristol
19 September 2018
09:30 - 16:30
Practical Skills in dealing with Extreme Persistent and Difficult Staff Behaviours (Part 2)

Psychotherapist Martin J Smith, lecturer at Nottingham Trent University, will share his expertise, equipping delegates to feel more confident about what to do with colleagues who they find tricky to work with. The Acas adviser will offer best practice workplace advice for these issues.


This workshop is a follow-up to the initial workshop on extreme persistent difficult behaviour. It seeks to give participants the opportunity to apply skills and ideas developed from the first session. Therefore it is a prerequisite that delegates have already attended the initial workshop.



Leeds
19 September 2018
09:30 - 12:30
Mock Disciplinary Hearing

This interactive event gives an insight into what to expect during a disciplinary hearing, with tips and techniques on how to best manage the process. The event covers how to handle misconduct allegations from initial investigations to a "live" disciplinary hearing where you will witness snapshots of the proceedings and decide the outcome! A case study will be used to portray this.



An experienced Acas Senior Adviser will lead you through a scenario leaving you to decide the outcome and will then explain the pitfalls to avoid so that you do not find yourself in the same position.


Newcastle upon Tyne
20 September 2018
09:30 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Birmingham
20 September 2018
09:30 - 16:30
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
21 September 2018
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

London
24 September 2018
09:30 - 16:30
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Northampton
24 September 2018
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Ewloe
25 September 2018
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Cardiff
26 September 2018
09:30 - 16:30
Mediation - improving management skills

Supporting those with people management responsibility. This course will enable delegates to deal more effectively with interventions/conversations to improve working relationships within their team.

Leeds
26 September 2018
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Plymouth
26 September 2018
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Wrexham
27 September 2018
10:00 - 15:00
Mock Employment Tribunal

Facing an Employment Tribunal can be a daunting prospect. From settlement negotiations to compiling evidence bundles, witness preparation, getting the best from your representatives and the hearing itself, the matter can be costly, time consuming and stressful.

Join Acas South East and Constantine Law at this unique event to see a mock tribunal enacted from start to finish, with top tips from the experts at every stage of the process.


Reading
28 September 2018
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Cardiff
3 October 2018
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Leeds
3 October 2018
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Bridgend
4 October 2018
09:30 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

St Austell
5 October 2018
09:30 - 13:00
Mock Disciplinary Hearing

This interactive half day event gives an insight into what to expect during a disciplinary hearing, with tips and techniques on how to best manage the process. The event covers how to handle misconduct allegations from initial investigations to a "live" disciplinary hearing where you will witness snapshots of the proceedings and decide the outcome! A case study will be used to portray this.



Acas working in partnership with an experienced Solicitor from Gateley Plc who will lead you through a scenario leaving you to decide the outcome and will then explain the pitfalls to avoid so that you do not find yourself in the same position.


Nottingham
9 October 2018
09:30 - 16:30
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Northampton
10 October 2018
09:30 - 16:30
I'm an employer...get me out of here - Mock Employment Tribunal

Whilst the challenge faced by Claimants and Respondents might not be quite as daunting as those faced by celebrities in the jungle, attending a tribunal hearing can still be a scary prospect.

“I don’t know what to expect – how do tribunals work?”
“What if they ask me a question I can’t answer?”
"What sort of evidence do I need?”
“What if the Judge doesn’t like the way we have done things?”
“How many witnesses will we need to bring?”

These are just some of the many questions people ask when facing the prospect of appearing at an Employment Tribunal.

This event promises to be an informative, enjoyable, myth-busting and interactive day for all delegates. It will give you the opportunity in a safe environment to see how a Tribunal works to watch a mock tribunal take place and to see how decisions are made.

Irwin Mitchell solicitors led by Glenn Hayes will lead you through a role play scenario leaving you to decide the outcome.

Glen and his team of expert employment lawyers bring much experience of dealing with Employment Tribunal claims, and attendees will be able to put questions to the solicitors involved during the course of the event.



Doncaster
11 October 2018
09:15 - 13:00
I'm an employer...get me out of here - Mock Employment Tribunal

Whilst the challenge faced by Claimants and Respondents might not be quite as daunting as those faced by celebrities in the jungle, attending a tribunal hearing can still be a scary prospect.

"I don’t know what to expect – how do tribunals work?"

"What if they ask me a question I can’t answer?"

"What sort of evidence do I need?"

"What if the Judge doesn’t like the way we have done things?"

"How many witnesses will we need to bring?"


These are just some of the many questions people ask when facing the prospect of appearing at an Employment Tribunal.


This event promises to be an informative, enjoyable, myth-busting and interactive session for all delegates. It will give you the opportunity in a safe environment to see how a Tribunal works, to watch a mock tribunal take place and to see how decisions are made.


Irwin Mitchell  will lead you through the process via a role play scenario. You will see the witnesses under examination as the evidence unfolds, and ultimately the judge will deliver their verdict. You will also get the chance to say what you think the outcome should be.


Irwin Mitchell will field a team of expert employment lawyers who bring much experience of dealing with Employment Tribunal claims, and attendees will be able to put questions to the solicitors involved during the course of the event.


Acas will explain the alternatives available to attending tribunal provided via its conciliation service, and the new Early Conciliation procedures which are now mandatory.



Coventry
11 October 2018
10:00 - 16:00
I'm an employer...get me out of here - Mock Employment Tribunal

Join us on our Mock Employment Tribunal for a first-hand opportunity to see how an Employment Tribunal works.
This full day event gives delegates the opportunity within a safe environment, to observe an unfair dismissal Employment Tribunal scenario and to understand how decisions are made.


Newmarket
15 October 2018
09:30 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Bristol
15 October 2018
09:30 - 16:00 Nearly Full
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour. This event is nearly full

CAMBRIDGE
15 October 2018
10:00 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Swansea
16 October 2018
09:30 - 16:30
Mediation - improving management skills

Supporting those with people management responsibility. This course will enable delegates to deal more effectively with interventions/conversations to improve working relationships within their team.

Hull
18 October 2018
09:30 - 12:30
Handling Grievances Effectively

In this half day event we consider how grievance procedures could be adapted to handle workplace interpersonal relationship problems.

Birmingham
18 October 2018
09:30 - 16:30
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Nottingham
18 October 2018
10:00 - 16:00
Employment Tribunals: An Insider's Guide

The prospect of facing an employment tribunal can be daunting to say the least. Join Acas and 3PB Barristers for this interactive, informative and myth busting event. We will share our knowledge and tips, enabling you to prepare with confidence, as well as provide you with the experience of a full mock tribunal hearing.

Bristol
22 October 2018
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Swansea
23 October 2018
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Monmouth
23 October 2018
09:30 - 16:30
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Leeds
24 October 2018
09:30 - 16:30
Mediation - improving management skills

Supporting those with people management responsibility. This course will enable delegates to deal more effectively with interventions/conversations to improve working relationships within their team.

Sheffield
24 October 2018
09:30 - 16:00
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Aberdeen
25 October 2018
09:30 - 16:00 Nearly Full
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.

This event is nearly full

Edinburgh
26 October 2018
09:30 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Exeter
30 October 2018
09:30 - 16:30
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Mansfield
30 October 2018
09:30 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Manchester
30 October 2018
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Colchester
31 October 2018
09:30 - 16:00
Practical Skills in dealing with Extreme Persistent and Difficult Staff Behaviours (Part 2)

Psychotherapist Martin J Smith, lecturer at Nottingham Trent University, will share his expertise, equipping delegates to feel more confident about what to do with colleagues who they find tricky to work with. The Acas adviser will offer best practice workplace advice for these issues.


This workshop is a follow-up to the initial workshop on extreme persistent difficult behaviour. It seeks to give participants the opportunity to apply skills and ideas developed from the first session. Therefore it is a prerequisite that delegates have already attended the initial workshop.



CAMBRIDGE
31 October 2018
09:30 - 16:30
Conflict at Work - a practical approach

A practical course to enhance the ability of those with responsibility for people to deal effectively with conflict situations within the workplace.

Newcastle upon Tyne
2 November 2018
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Carmarthen
6 November 2018
09:30 - 16:00
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Glasgow
9 November 2018
09:30 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Ziferblat, St Pauls Square, Liverpool
13 November 2018
09:30 - 13:00
I'm an employer...get me out of here - Mock Employment Tribunal

Appearing at an employment tribunal can be a daunting proposition for any employer.


In collaboration with Shakespeare Martineau solicitors, this unique event will give you the opportunity to witness first-hand how an employment tribunal works, within a safe environment and without the risk of the real thing.



Nottingham
13 November 2018
09:30 - 16:30
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
13 November 2018
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Bedford
14 November 2018
09:30 - 12:30
Mock Disciplinary Hearing

This interactive event gives an insight into what to expect during a disciplinary hearing, with tips and techniques on how to best manage the process. The event covers how to handle misconduct allegations from initial investigations to a "live" disciplinary hearing where you will witness snapshots of the proceedings and decide the outcome! A case study will be used to portray this.



An experienced Acas Senior Adviser will lead you through a scenario leaving you to decide the outcome and will then explain the pitfalls to avoid so that you do not find yourself in the same position.


Newcastle upon Tyne
20 November 2018
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Newcastle upon Tyne
21 November 2018
09:30 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Cheltenham
22 November 2018
09:30 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Swindon
26 November 2018
09:30 - 16:00
Practical Skills in dealing with Extreme Persistent and Difficult Staff Behaviours (Part 2)

Psychotherapist Martin J Smith, lecturer at Nottingham Trent University, will share his expertise, equipping delegates to feel more confident about what to do with colleagues who they find tricky to work with. The Acas adviser will offer best practice workplace advice for these issues.


This workshop is a follow-up to the initial workshop on extreme persistent difficult behaviour. It seeks to give participants the opportunity to apply skills and ideas developed from the first session. Therefore it is a prerequisite that delegates have already attended the initial workshop.



Ewloe
27 November 2018
09:30 - 16:30
Mediation - improving management skills

Supporting those with people management responsibility. This course will enable delegates to deal more effectively with interventions/conversations to improve working relationships within their team.

Leeds
27 November 2018
09:30 - 16:00
Practical Skills in dealing with Extreme Persistent and Difficult Staff Behaviours (Part 2)

Psychotherapist Martin J Smith, lecturer at Nottingham Trent University, will share his expertise, equipping delegates to feel more confident about what to do with colleagues who they find tricky to work with. The Acas adviser will offer best practice workplace advice for these issues.


This workshop is a follow-up to the initial workshop on extreme persistent difficult behaviour. It seeks to give participants the opportunity to apply skills and ideas developed from the first session. Therefore it is a prerequisite that delegates have already attended the initial workshop.



Swansea
27 November 2018
10:00 - 16:00
Mock Disciplinary Hearing

Going through a disciplinary process can be daunting. This interactive event will give you a real insight into what to expect when conducting a disciplinary hearing, with tips and techniques on how to best manage the process.You will also hear from 3PB Barristers, who will discuss the consequences where disciplinary processes go wrong and how to avoid such situations.

Bristol
28 November 2018
09:30 - 16:00
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Bristol
28 November 2018
09:30 - 16:00
Practical Skills in dealing with Extreme Persistent and Difficult Staff Behaviours (Part 2)

Psychotherapist Martin J Smith, lecturer at Nottingham Trent University, will share his expertise, equipping delegates to feel more confident about what to do with colleagues who they find tricky to work with. The Acas adviser will offer best practice workplace advice for these issues.


This workshop is a follow-up to the initial workshop on extreme persistent difficult behaviour. It seeks to give participants the opportunity to apply skills and ideas developed from the first session. Therefore it is a prerequisite that delegates have already attended the initial workshop.



Cardiff
28 November 2018
09:30 - 16:00
Conducting Disciplinary Investigations and Hearings

Clear, practical guidance on how to conduct workplace investigations and hearings.

Aberdeen
28 November 2018
10:00 - 15:00
Mock Disciplinary Hearing

This interactive event gives an insight into what to expect during a disciplinary hearing, with tips and techniques on how to best manage the process.  The event covers how to handle misconduct allegations from initial investigations to a "live" disciplinary hearing where you witness proceedings and decide the outcome!


Acas and Irwin Mitchell employment law experts will lead you through a role play scenario leaving you to decide the outcome and will then explain the pitfalls to avoid so that you do not find yourself in the same position.



Wakefield
29 November 2018
09:30 - 16:00
Conducting Disciplinary Investigations and Hearings

Clear, practical guidance on how to conduct workplace investigations and hearings.

Edinburgh
3 December 2018
09:30 - 16:00
Practical Skills in dealing with Extreme Persistent and Difficult Staff Behaviours (Part 2)

Psychotherapist Martin J Smith, lecturer at Nottingham Trent University, will share his expertise, equipping delegates to feel more confident about what to do with colleagues who they find tricky to work with. The Acas adviser will offer best practice workplace advice for these issues.


This workshop is a follow-up to the initial workshop on extreme persistent difficult behaviour. It seeks to give participants the opportunity to apply skills and ideas developed from the first session. Therefore it is a prerequisite that delegates have already attended the initial workshop.



Stevenage
4 December 2018
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Ipswich
4 December 2018
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Rhyl
7 December 2018
09:30 - 16:00
Conducting Disciplinary Investigations and Hearings

Clear, practical guidance on how to conduct workplace investigations and hearings.

Glasgow
10 January 2019
09:30 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Birmingham
15 January 2019
09:30 - 16:30
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Leeds
16 January 2019
09:30 - 16:30
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
16 January 2019
09:30 - 16:30
Practical Skills in dealing with Extreme Persistent and Difficult Staff Behaviours (Part 2)

Psychotherapist Martin J Smith, lecturer at Nottingham Trent University, will share his expertise, equipping delegates to feel more confident about what to do with colleagues who they find tricky to work with. The Acas adviser will offer best practice workplace advice for these issues.


This workshop is a follow-up to the initial workshop on extreme persistent difficult behaviour. It seeks to give participants the opportunity to apply skills and ideas developed from the first session. Therefore it is a prerequisite that delegates have already attended the initial workshop.



Leeds
22 January 2019
09:30 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Birmingham
23 January 2019
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Manchester
23 January 2019
09:30 - 12:30
Mock Disciplinary Hearing

This interactive event gives an insight into what to expect during a disciplinary hearing, with tips and techniques on how to best manage the process. The event covers how to handle misconduct allegations from initial investigations to a "live" disciplinary hearing where you will witness snapshots of the proceedings and decide the outcome! A case study will be used to portray this.



An experienced Acas Senior Adviser will lead you through a scenario leaving you to decide the outcome and will then explain the pitfalls to avoid so that you do not find yourself in the same position.


Newcastle upon Tyne
28 January 2019
09:30 - 16:30
Practical Skills in dealing with Extreme Persistent and Difficult Staff Behaviours (Part 2)

Psychotherapist Martin J Smith, lecturer at Nottingham Trent University, will share his expertise, equipping delegates to feel more confident about what to do with colleagues who they find tricky to work with. The Acas adviser will offer best practice workplace advice for these issues.

This workshop is a follow-up to the initial workshop on extreme persistent difficult behaviour. It seeks to give participants the opportunity to apply skills and ideas developed from the first session. Therefore it is a prerequisite that delegates have already attended the initial workshop.



Newcastle upon Tyne
4 February 2019
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Stevenage
5 February 2019
09:30 - 16:30
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Middlesbrough
6 February 2019
09:30 - 16:00
Managing the 'unmanageable'

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Birmingham
6 February 2019
10:00 - 15:00
Mock Disciplinary Hearing

This interactive event gives an insight into what to expect during a disciplinary hearing, with tips and techniques on how to best manage the process.  The event covers how to handle misconduct allegations from initial investigations to a "live" disciplinary hearing where you witness proceedings and decide the outcome!


Acas and Irwin Mitchell employment law experts will lead you through a role play scenario leaving you to decide the outcome and will then explain the pitfalls to avoid so that you do not find yourself in the same position.



Hull
14 February 2019
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Stevenage
25 February 2019
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Newcastle upon Tyne
1 March 2019
09:30 - 16:00
I'm an employer...get me out of here - Mock Employment Tribunal

Join us on our Mock Employment Tribunal for a first-hand opportunity to see how an Employment Tribunal works.
This full day event gives delegates the opportunity within a safe environment, to observe an unfair dismissal Employment Tribunal scenario and to understand how decisions are made.


Newmarket
5 March 2019
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Leeds
12 March 2019
10:00 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Norwich
13 March 2019
09:30 - 16:30
I'm an employer...get me out of here - Mock Employment Tribunal

Whilst the challenge faced by Claimants and Respondents might not be quite as daunting as those faced by celebrities in the jungle, attending a tribunal hearing can still be a scary prospect.

“I don’t know what to expect – how do tribunals work?”
“What if they ask me a question I can’t answer?”
"What sort of evidence do I need?”
“What if the Judge doesn’t like the way we have done things?”
“How many witnesses will we need to bring?”

These are just some of the many questions people ask when facing the prospect of appearing at an Employment Tribunal.

This event promises to be an informative, enjoyable, myth-busting and interactive day for all delegates. It will give you the opportunity in a safe environment to see how a Tribunal works to watch a mock tribunal take place and to see how decisions are made.

Irwin Mitchell solicitors led by Glenn Hayes will lead you through a role play scenario leaving you to decide the outcome.

Glen and his team of expert employment lawyers bring much experience of dealing with Employment Tribunal claims, and attendees will be able to put questions to the solicitors involved during the course of the event.



Hull
13 March 2019
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Colchester
14 March 2019
09:30 - 16:30
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
22 March 2019
10:00 - 16:00
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Norwich
26 March 2019
09:30 - 16:00
Conducting Disciplinary Investigations and Hearings

Clear, practical guidance on how to conduct workplace investigations and hearings.

Glasgow
26 March 2019
09:30 - 16:30
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Leeds
27 March 2019
09:30 - 16:00
Practical Skills in dealing with Extreme Persistent and Difficult Staff Behaviours (Part 2)

Psychotherapist Martin J Smith, lecturer at Nottingham Trent University, will share his expertise, equipping delegates to feel more confident about what to do with colleagues who they find tricky to work with. The Acas adviser will offer best practice workplace advice for these issues.


This workshop is a follow-up to the initial workshop on extreme persistent difficult behaviour. It seeks to give participants the opportunity to apply skills and ideas developed from the first session. Therefore it is a prerequisite that delegates have already attended the initial workshop.



Manchester