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15 July 2025
09:30 - 12:30
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Resolving workplace conflict: a masterclass
Workplace disputes can happen in any employment relationship. It can impact employee morale, motivation and productivity and lead to an increase in absence and staff turnover.
This conference brings together Acas experts with leading guest speakers to examine the cost of conflict and how to avoid it, key considerations during Trade Union negotiations, and how to rebuild relationships damaged by conflict, including the use of mediation.
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Delivered digitally via zoom
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30 July 2025
09:30 - 12:30
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Mediation Skills for Managers - two 3hr sessions over two consecutive days
Level – Skilled
Conflict at work can be stressful, time consuming and disruptive for all concerned. Sometimes problems between employees can seem difficult to overcome.
Mediation is an effective way to resolve disputes. When used properly and at an early stage, it can help improve:
- working relationships between employees
- employee engagement and team dynamics
- employee retention
This training will introduce you to mediation and practical skills you can develop and use within your role.
This will help you be seen as a better people manager and someone people can approach to help resolve issues at work.
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Digital via Zoom
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30 July 2025
13:30 - 16:30
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Mock Mediation
Level – Developing
Mediation is a powerful way of quickly resolving problems between employees.
Many people don’t know how mediation works in practice or how it can benefit their organisation.
During this event, Acas trainers will role-play a mediation process, demonstrating the steps and also pausing for discussion. This will allow you to see how mediation works and how it could be applied within your organisation.
You will leave this session with a much better understanding of mediation and its benefits. You’ll also be better placed to explain mediation to others.
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Digital via Zoom
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7 August 2025
09:30 - 16:00
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Mediation Skills for Managers
Level – Skilled
Conflict at work can be stressful, time consuming and disruptive for all concerned. Sometimes problems between employees can seem difficult to overcome.
Mediation is an effective way to resolve disputes. When used properly and at an early stage, it can help improve:
- working relationships between employees
- employee engagement and team dynamics
- employee retention
This training will introduce you to mediation and practical skills you can develop and use within your role.
This will help you be seen as a better people manager and someone people can approach to help resolve issues at work.
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Digital via Zoom
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27 August 2025
09:30 - 12:30
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Mediation Skills for Managers - two 3hr sessions over two consecutive days
Level – Skilled
Conflict at work can be stressful, time consuming and disruptive for all concerned. Sometimes problems between employees can seem difficult to overcome.
Mediation is an effective way to resolve disputes. When used properly and at an early stage, it can help improve:
- working relationships between employees
- employee engagement and team dynamics
- employee retention
This training will introduce you to mediation and practical skills you can develop and use within your role.
This will help you be seen as a better people manager and someone people can approach to help resolve issues at work.
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Digital via Zoom
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10 September 2025
09:30 - 16:00
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Mediation Skills for Managers
Level – Skilled
Conflict at work can be stressful, time consuming and disruptive for all concerned. Sometimes problems between employees can seem difficult to overcome.
Mediation is an effective way to resolve disputes. When used properly and at an early stage, it can help improve:
- working relationships between employees
- employee engagement and team dynamics
- employee retention
This training will introduce you to mediation and practical skills you can develop and use within your role.
This will help you be seen as a better people manager and someone people can approach to help resolve issues at work.
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Digital via Zoom
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18 September 2025
09:30 - 16:00
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Mediation Skills for Managers
Level – Skilled
Conflict at work can be stressful, time consuming and disruptive for all concerned. Sometimes problems between employees can seem difficult to overcome.
Mediation is an effective way to resolve disputes. When used properly and at an early stage, it can help improve:
- working relationships between employees
- employee engagement and team dynamics
- employee retention
This training will introduce you to mediation and practical skills you can develop and use within your role.
This will help you be seen as a better people manager and someone people can approach to help resolve issues at work.
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Digital via Zoom
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23 September 2025
09:30 - 16:00
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Mediation Skills for Managers (face to face)
Level – Skilled
Conflict at work can be stressful, time consuming and disruptive for all concerned. Sometimes problems between employees can seem difficult to overcome.
Mediation is an effective way to resolve disputes. When used properly and at an early stage, it can help improve:
- working relationships between employees
- employee engagement and team dynamics
- employee retention
This training will introduce you to mediation and practical skills you can develop and use within your role.
This will help you be seen as a better people manager and someone people can approach to help resolve issues at work.
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CAMBRIDGE
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24 September 2025
09:30 - 12:30
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Mediation Skills for Managers - two 3hr sessions over two consecutive days
Level – Skilled
Conflict at work can be stressful, time consuming and disruptive for all concerned. Sometimes problems between employees can seem difficult to overcome.
Mediation is an effective way to resolve disputes. When used properly and at an early stage, it can help improve:
- working relationships between employees
- employee engagement and team dynamics
- employee retention
This training will introduce you to mediation and practical skills you can develop and use within your role.
This will help you be seen as a better people manager and someone people can approach to help resolve issues at work.
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Digital via Zoom
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8 October 2025
09:30 - 16:00
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Mediation Skills for Managers (face to face)
Level – Skilled
Conflict at work can be stressful, time consuming and disruptive for all concerned. Sometimes problems between employees can seem difficult to overcome.
Mediation is an effective way to resolve disputes. When used properly and at an early stage, it can help improve:
- working relationships between employees
- employee engagement and team dynamics
- employee retention
This training will introduce you to mediation and practical skills you can develop and use within your role.
This will help you be seen as a better people manager and someone people can approach to help resolve issues at work.
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London
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5 November 2025
09:30 - 16:00
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Mediation Skills for Managers (face to face)
Level – Skilled
Conflict at work can be stressful, time consuming and disruptive for all concerned. Sometimes problems between employees can seem difficult to overcome.
Mediation is an effective way to resolve disputes. When used properly and at an early stage, it can help improve:
- working relationships between employees
- employee engagement and team dynamics
- employee retention
This training will introduce you to mediation and practical skills you can develop and use within your role.
This will help you be seen as a better people manager and someone people can approach to help resolve issues at work.
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Bristol
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