Acas Logo
Website URL :

Help & advice for employers and employees


You are here: 
   



All Acas events on Skills for supervisors for all regions

Click on an event for more information and to book places. 

20 January 2017
10:00 - 13:00 Full
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

London
20 January 2017
10:00 - 16:00 Nearly Full
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies. This event is nearly full

Southampton
23 January 2017
09:30 - 16:00 Nearly Full
Emotional Intelligence and Mindfulness for the Modern Workplace

Emotional intelligence and mindfulness are well respected ideas and concepts used extensively over the past few decades to help individuals, teams and organisations work more effectively at numerous levels.

This one day workshop will help develop a greater understanding of what emotional intelligence and mindfulness are all about, as well as how they fit at a personal, business and organisational level.


The session is led by Martin J. Smith PhD. Martin is a senior lecturer in psychotherapy at Nottingham Trent University and independent training consultant, specialising in the understanding and development of better individual and team workplace behaviour - and also a greater understanding of presenting personality types and attitudes.


He draws from both a deep understanding of the psychology of people but also past real management skills applied in large organisations at various levels.



An Acas senior adviser will also provide input on the implications for workplace procedures and good practice.

This event is nearly full

Bristol
23 January 2017
10:00 - 16:00 Nearly Full
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings. This event is nearly full

Milton Keynes
24 January 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Cardiff
24 January 2017
09:30 - 16:00 Nearly Full
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour. This event is nearly full

Bristol
24 January 2017
09:30 - 16:00 Nearly Full
Managing the unmanageable - extremely challenging people

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.

This event is nearly full

Oxford
25 January 2017
09:30 - 12:30 Nearly Full
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.




The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.




This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.

This event is nearly full

Liverpool
25 January 2017
10:00 - 16:00 Nearly Full
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings. This event is nearly full

Cardiff
26 January 2017
09:30 - 16:30 Nearly Full
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  
This event is nearly full

Doncaster
26 January 2017
09:30 - 13:30
Managing performance and staff appraisals

In a difficult economic environment businesses need to get the most from their staff. This course will enable delegates to understand and get the most from performance management processes.

Aberdeen
26 January 2017
09:30 - 16:00 Nearly Full
Managing the unmanageable - extremely challenging people

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.

This course will give you the skills and confidence to manage these effectively.

This event is nearly full

Portsmouth
27 January 2017
09:30 - 16:00 Full
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings. This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Manchester
27 January 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Slough
30 January 2017
09:30 - 16:00 Full
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour. This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Cardiff
30 January 2017
09:30 - 16:00 Nearly Full
Managing the unmanageable - extremely challenging people

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.

This course will give you the skills and confidence to manage these effectively.

This event is nearly full

Brighton
31 January 2017
09:15 - 13:00
Managing performance and staff appraisals

In a difficult economic environment businesses need to get the most from their staff. This course will enable delegates to understand and get the most from performance management processes.

Ipswich
31 January 2017
09:30 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Exeter
31 January 2017
09:30 - 13:30
Managing performance and staff appraisals

In a difficult economic environment businesses need to get the most from their staff. This course will enable delegates to understand and get the most from performance management processes.

Edinburgh
31 January 2017
09:30 - 16:00
Managing the unmanageable - extremely challenging people

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Ashford
31 January 2017
10:00 - 16:00 Full
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

London
1 February 2017
09:30 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Bridgwater
1 February 2017
09:30 - 16:30 Full
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies. This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Newcastle upon Tyne
1 February 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Milton Keynes
2 February 2017
09:30 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Birmingham
2 February 2017
09:30 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Swindon
2 February 2017
10:00 - 16:00
Making your organisation more productive: A practical course

This new event provides managers and team leaders with practical and effective techniques designed to help increase workplace productivity.  Delegates will be able to take learning back into their organisations and formulate effective plans to add value to the work of their people and teams.

Anglesey
2 February 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Portsmouth
2 February 2017
10:00 - 16:00
Communication Skills for Supervisors

An interactive and full day which looks at the essential communication skills that any good supervisor needs to perform well.



CAMBRIDGE
3 February 2017
10:00 - 16:00 Full
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies. This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Horley
6 February 2017
10:00 - 16:00 Nearly Full
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies. This event is nearly full

Bedford
7 February 2017
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Leeds
7 February 2017
09:30 - 16:00
Building Resilience in the Workplace

Resilience is the ability of an individual or organisation to positively respond and successfully adapt to difficult events or circumstances. 


Our resilience training will help leaders, managers and HR practitioners to improve levels of resilience within their workforce.  The more resilient an individual, the better they will be able to protect their overall wellbeing and performance levels.


It’s currently a hot topic in people management, with organisations that have invested in resilience training reporting better productivity, improved sickness absence and higher morale.



The Tickled Trout Preston
7 February 2017
09:30 - 16:30 Full
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies. This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Leicester
8 February 2017
09:30 - 13:30
Return to work interviews - How to get them right

Understand the skills required to conduct successful Return to Work interviews and be able to plan and carry them out.

This training is recognised by the Scottish Centre for Healthy Working Lives


Aberdeen
9 February 2017
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

York
9 February 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Ewloe
9 February 2017
09:30 - 16:00 Full
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies. This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Birmingham
9 February 2017
09:30 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Redruth
10 February 2017
10:30 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Cardiff
13 February 2017
09:30 - 16:00
The route to successful employee engagement

Effective Employee Engagement (EE) results in employers and employees working together towards common goals. It is a practical way of strengthening your business’ productivity, innovation, turnover and improving attendance. In a challenging economic environment having employees who are engaged and prepared to “to go the extra mile” will invariably lead to strong and continued business performance.

This introductory course looks at the key components of employee engagement, how to put them in place, and measure successful outcomes.


Newcastle Under Lyme
14 February 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Swansea
14 February 2017
09:30 - 16:00
7 ways to make your organisation more productive

This new event provides managers and team leaders with practical and effective techniques designed to help increase workplace productivity.  Delegates will be able to take learning back into their organisations and formulate effective plans to add value to the work of their people and teams.

Birmingham
14 February 2017
10:00 - 16:00 Nearly Full
Making your organisation more productive: A practical course

This new event provides managers and team leaders with practical and effective techniques designed to help increase workplace productivity.  Delegates will be able to take learning back into their organisations and formulate effective plans to add value to the work of their people and teams. This event is nearly full

Cardiff
15 February 2017
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Hull
15 February 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

CAMBRIDGE
15 February 2017
10:00 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Swansea
16 February 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Birmingham
16 February 2017
09:30 - 16:30
Making your organisation more productive: A practical course

This new event provides managers and team leaders with practical and effective techniques designed to help increase workplace productivity.  Delegates will be able to take learning back into their organisations and formulate effective plans to add value to the work of their people and teams.

Newcastle upon Tyne
16 February 2017
10:00 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Wrexham
21 February 2017
10:00 - 16:00 Nearly Full
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  
This event is nearly full

London
22 February 2017
09:30 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Weymouth
22 February 2017
09:30 - 16:30
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

North Hykeham, Lincoln
22 February 2017
10:00 - 12:00
Acas Open Day

Acas are hosting an event specifically designed for employers to introduce ourselves to businesses, both private companies and public organisations whatever your size, based in South East England.

To reserve your FREE place please contact Acas on 0300 123 1150 or email events@acas.org.uk



Eastbourne
23 February 2017
09:30 - 16:00
Building Resilience in the Workplace

Resilience is the ability of an individual or organisation to positively respond and successfully adapt to difficult events or circumstances. 


Our resilience training will help leaders, managers and HR practitioners to improve levels of resilience within their workforce.  The more resilient an individual, the better they will be able to protect their overall wellbeing and performance levels.


It’s currently a hot topic in people management, with organisations that have invested in resilience training reporting better productivity, improved sickness absence and higher morale.



Cheltenham
23 February 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Cheltenham
24 February 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Grimsby
24 February 2017
09:30 - 16:00 Full
Practical skills for front line managers

This workshop provides a comprehensive overview of essential supervisory ‘people’ skills.  The workshop objectives are



Describe how the role of supervisor fits into an organisation

Identify the skills needed to effectively communicate with all staff

Explain how to lead and motivate your team with effect

State your role in managing disciplinary and grievance issues



The training style includes interactive practical  scenarios, group discussions, case studies and practical sessions


This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Manchester
24 February 2017
10:00 - 12:00
Acas Open Day

Acas are hosting an event specifically designed for employers to introduce ourselves to businesses, both private companies and public organisations whatever your size, based in South East England.

To reserve your FREE place please contact Acas on 0300 123 1150 or email events@acas.org.uk



Ebbsfleet
24 February 2017
10:00 - 16:00 Nearly Full
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.
This event is nearly full

London
27 February 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

London
28 February 2017
09:15 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.

The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.




This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



CAMBRIDGE
28 February 2017
09:30 - 16:30
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Northampton
28 February 2017
09:30 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Cheltenham
28 February 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Ipswich
28 February 2017
10:00 - 12:00
Acas Open Day

Acas are hosting an event specifically designed for employers to introduce ourselves to businesses, both private companies and public organisations whatever your size, based in South East England.

To reserve your FREE place please contact Acas on 0300 123 1150 or email events@acas.org.uk



Canterbury
28 February 2017
10:00 - 16:00
Mediation - improving management skills

Supporting those with people management responsibility. This course will enable delegates to deal more effectively with interventions/conversations to improve working relationships within their team.

CAMBRIDGE
1 March 2017
09:30 - 16:00
Managing the unmanageable - extremely challenging people

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.

This course will give you the skills and confidence to manage these effectively.



Milton Keynes
1 March 2017
10:00 - 12:00
Acas Open Day

Acas are hosting an event specifically designed for employers to introduce ourselves to businesses, both private companies and public organisations whatever your size, based in South East England.

To reserve your FREE place please contact Acas on 0300 123 1150 or email events@acas.org.uk



Basingstoke
2 March 2017
09:30 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Cirencester
2 March 2017
09:30 - 16:00
Managing the unmanageable - extremely challenging people

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Birmingham
2 March 2017
09:30 - 16:00
Managing the unmanageable - extremely challenging people

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.

This course will give you the skills and confidence to manage these effectively.



Southampton
3 March 2017
10:00 - 12:00
Acas Open Day

Acas are hosting an event specifically designed for employers to introduce ourselves to businesses, both private companies and public organisations whatever your size, based in South East England.

To reserve your FREE place please contact Acas on 0300 123 1150 or email events@acas.org.uk



Chichester
6 March 2017
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Newcastle upon Tyne
6 March 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Leeds
7 March 2017
09:30 - 16:30
Emotional Intelligence and Mindfulness for the Modern Workplace

Emotional intelligence and mindfulness are well respected ideas and concepts used extensively over the past few decades to help individuals, teams and organisations work more effectively at numerous levels.

This one day workshop will help develop a greater understanding of what emotional intelligence and mindfulness are all about, as well as how they fit at a personal, business and organisational level.


The session is led by Martin J. Smith PhD. Martin is a senior lecturer in psychotherapy at Nottingham Trent University and independent training consultant, specialising in the understanding and development of better individual and team workplace behaviour - and also a greater understanding of presenting personality types and attitudes.


He draws from both a deep understanding of the psychology of people but also past real management skills applied in large organisations at various levels.



An Acas senior adviser will also provide input on the implications for workplace procedures and good practice.



Newcastle upon Tyne
7 March 2017
09:30 - 16:00
Managing the unmanageable - extremely challenging people

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.

This course will give you the skills and confidence to manage these effectively.



Maidstone
7 March 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Norwich
7 March 2017
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


Stevenage
8 March 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Salisbury
8 March 2017
09:30 - 16:00
Making your organisation more productive: A practical course

This new event provides managers and team leaders with practical and effective techniques designed to help increase workplace productivity.  Delegates will be able to take learning back into their organisations and formulate effective plans to add value to the work of their people and teams.

Manchester
8 March 2017
09:30 - 16:00
Managing the unmanageable - extremely challenging people

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.

This course will give you the skills and confidence to manage these effectively.



Reading
9 March 2017
09:30 - 16:30
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Nottingham
9 March 2017
10:00 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Newport
9 March 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Norwich
10 March 2017
10:00 - 12:00
Acas Open Day

Acas are hosting an event specifically designed for employers to introduce ourselves to businesses, both private companies and public organisations whatever your size, based in South East England.

To reserve your FREE place please contact Acas on 0300 123 1150 or email events@acas.org.uk



Caterham
13 March 2017
09:30 - 16:00
Practical Skills in dealing with Extreme Persistent and Difficult Staff Behaviours (Part 2)

Psychotherapist Martin J Smith, lecturer at Nottingham Trent University, will share his expertise, equipping delegates to feel more confident about what to do with colleagues who they find tricky to work with. The Acas adviser will offer best practice workplace advice for these issues.


This workshop is a follow-up to the initial workshop on extreme persistent difficult behaviour. It seeks to give participants the opportunity to apply skills and ideas developed from the first session. Therefore it is a prerequisite that delegates have already attended the initial workshop.



London
14 March 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Sheffield
14 March 2017
09:30 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Taunton
14 March 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Norwich
14 March 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
14 March 2017
10:00 - 12:00
Acas Open Day

Acas are hosting an event specifically designed for employers to introduce ourselves to businesses, both private companies and public organisations whatever your size, based in South East England.

To reserve your FREE place please contact Acas on 0300 123 1150 or email events@acas.org.uk



Winchester
14 March 2017
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
14 March 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Maidstone
15 March 2017
09:30 - 16:30
Practical Skills in dealing with Extreme Persistent and Difficult Staff Behaviours (Part 2)

Psychotherapist Martin J Smith, lecturer at Nottingham Trent University, will share his expertise, equipping delegates to feel more confident about what to do with colleagues who they find tricky to work with. The Acas adviser will offer best practice workplace advice for these issues.


This workshop is a follow-up to the initial workshop on extreme persistent difficult behaviour. It seeks to give participants the opportunity to apply skills and ideas developed from the first session. Therefore it is a prerequisite that delegates have already attended the initial workshop.



Leeds
15 March 2017
10:00 - 12:00
Acas Open Day

Acas are hosting an event specifically designed for employers to introduce ourselves to businesses, both private companies and public organisations whatever your size, based in South East England.

To reserve your FREE place please contact Acas on 0300 123 1150 or email events@acas.org.uk



High Wycombe
15 March 2017
10:00 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



London
15 March 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Ewloe
17 March 2017
09:30 - 16:00
Building Resilience in the Workplace

Resilience is the ability of an individual or organisation to positively respond and successfully adapt to difficult events or circumstances. 


Our resilience training will help leaders, managers and HR practitioners to improve levels of resilience within their workforce.  The more resilient an individual, the better they will be able to protect their overall wellbeing and performance levels.


It’s currently a hot topic in people management, with organisations that have invested in resilience training reporting better productivity, improved sickness absence and higher morale.



Bournemouth
17 March 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Llanelli
17 March 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Portsmouth
20 March 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Chelmsford
21 March 2017
09:30 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Bath
22 March 2017
09:30 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Birmingham
22 March 2017
10:00 - 16:00 Nearly Full
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.
This event is nearly full

London
23 March 2017
09:30 - 16:00
Practical skills for front line managers

This workshop provides a comprehensive overview of essential supervisory ‘people’ skills.  The workshop objectives are



Describe how the role of supervisor fits into an organisation

Identify the skills needed to effectively communicate with all staff

Explain how to lead and motivate your team with effect

State your role in managing disciplinary and grievance issues



The training style includes interactive practical  scenarios, group discussions, case studies and practical sessions




Manchester
23 March 2017
09:30 - 16:30
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Derby
23 March 2017
10:00 - 16:00
Emotional Intelligence at work

Emotional intelligence is applicable to every human interaction in business.

A business in which the staff are emotionally intelligent is one which enables them to work together to maximum effectiveness.

This course will explore how emotional intelligence is defined, how to measure your own levels of emotional intelligence, recognise the benefits within the workplace and assist you in developing strategies to increase your emotional intelligence.



Southampton
23 March 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Oxford
23 March 2017
12:30 - 16:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Falmouth
24 March 2017
09:30 - 16:00
7 ways to make your organisation more productive

This new event provides managers and team leaders with practical and effective techniques designed to help increase workplace productivity.  Delegates will be able to take learning back into their organisations and formulate effective plans to add value to the work of their people and teams.

Birmingham
25 March 2017
10:00 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Cardiff
28 March 2017
09:30 - 16:00
Emotional Intelligence at work

Emotional intelligence is applicable to every human interaction in business.


A business in which the staff are emotionally intelligent is one which enables them to work together to maximum effectiveness.


This course will explore how emotional intelligence is defined, how to measure your own levels of emotional intelligence, recognise the benefits within the workplace and assist you in developing strategies to increase your emotional intelligence.



Manchester
28 March 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Bedford
28 March 2017
10:00 - 12:00
Acas Open Day

Acas are hosting an event specifically designed for employers to introduce ourselves to businesses, both private companies and public organisations whatever your size, based in South East England.

To reserve your FREE place please contact Acas on 0300 123 1150 or email events@acas.org.uk



Worthing
29 March 2017
09:15 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Stevenage
29 March 2017
09:15 - 13:00
Managing performance and staff appraisals

In a difficult economic environment businesses need to get the most from their staff. This course will enable delegates to understand and get the most from performance management processes.

Colchester
30 March 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Nottingham
3 April 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

CAMBRIDGE
4 April 2017
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Newcastle upon Tyne
5 April 2017
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Leeds
5 April 2017
09:30 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Bristol
6 April 2017
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Leeds
6 April 2017
09:30 - 16:30
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Leicester
7 April 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Canterbury
7 April 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Woking
7 April 2017
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
10 April 2017
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Sheffield
11 April 2017
09:30 - 16:00 Nearly Full
Practical Skills in dealing with Extreme Persistent and Difficult Staff Behaviours (Part 2)

Psychotherapist Martin J Smith, lecturer at Nottingham Trent University, will share his expertise, equipping delegates to feel more confident about what to do with colleagues who they find tricky to work with. The Acas adviser will offer best practice workplace advice for these issues.


This workshop is a follow-up to the initial workshop on extreme persistent difficult behaviour. It seeks to give participants the opportunity to apply skills and ideas developed from the first session. Therefore it is a prerequisite that delegates have already attended the initial workshop.

This event is nearly full

Cardiff
12 April 2017
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Newcastle upon Tyne
12 April 2017
09:30 - 16:30
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Worksop
12 April 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Brighton
13 April 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Bedford
20 April 2017
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Hull
20 April 2017
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London
25 April 2017
09:30 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Swindon
26 April 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Mansfield
26 April 2017
09:30 - 16:30
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Nottingham
26 April 2017
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Leeds
26 April 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Chichester
26 April 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Oxford
27 April 2017
09:30 - 16:00
Conducting Disciplinary Investigations and Hearings

Clear, practical guidance on how to conduct workplace investigations and hearings.

Glasgow
27 April 2017
09:30 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Manchester
27 April 2017
09:30 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Bournemouth
28 April 2017
10:00 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



London
2 May 2017
09:30 - 16:30
7 ways to make your organisation more productive

This new event provides managers and team leaders with practical and effective techniques designed to help increase workplace productivity.  Delegates will be able to take learning back into their organisations and formulate effective plans to add value to the work of their people and teams.

Leeds
3 May 2017
09:30 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Glasgow
3 May 2017
09:30 - 12:30
Return to work interviews - How to get them right

Understand the skills required to conduct successful Return to Work interviews and be able to plan and carry them out.

Manchester
3 May 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Leicester
4 May 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
4 May 2017
09:30 - 16:30
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Leicester
9 May 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

CAMBRIDGE
10 May 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Ipswich
11 May 2017
09:30 - 16:30
7 ways to make your organisation more productive

This new event provides managers and team leaders with practical and effective techniques designed to help increase workplace productivity.  Delegates will be able to take learning back into their organisations and formulate effective plans to add value to the work of their people and teams.

Sheffield
11 May 2017
09:30 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Torquay
11 May 2017
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London
12 May 2017
09:30 - 16:00
Practical skills for front line managers

This workshop provides a comprehensive overview of essential supervisory ‘people’ skills.  The workshop objectives are



Describe how the role of supervisor fits into an organisation

Identify the skills needed to effectively communicate with all staff

Explain how to lead and motivate your team with effect

State your role in managing disciplinary and grievance issues



The training style includes interactive practical  scenarios, group discussions, case studies and practical sessions




Liverpool
15 May 2017
09:30 - 16:30
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


Leeds
16 May 2017
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Wakefield
17 May 2017
09:30 - 16:00
7 ways to make your organisation more productive

This new event provides managers and team leaders with practical and effective techniques designed to help increase workplace productivity.  Delegates will be able to take learning back into their organisations and formulate effective plans to add value to the work of their people and teams.

Manchester
17 May 2017
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
18 May 2017
09:15 - 13:00
Managing performance and staff appraisals

In a difficult economic environment businesses need to get the most from their staff. This course will enable delegates to understand and get the most from performance management processes.

Norwich
18 May 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Leeds
18 May 2017
09:30 - 16:00
Building Resilience in the Workplace

Resilience is the ability of an individual or organisation to positively respond and successfully adapt to difficult events or circumstances. 


Our resilience training will help leaders, managers and HR practitioners to improve levels of resilience within their workforce.  The more resilient an individual, the better they will be able to protect their overall wellbeing and performance levels.


It’s currently a hot topic in people management, with organisations that have invested in resilience training reporting better productivity, improved sickness absence and higher morale.



Swindon
22 May 2017
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

York
23 May 2017
09:30 - 16:30
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Northampton
23 May 2017
09:30 - 16:30
Emotional Intelligence and Mindfulness for the Modern Workplace

Emotional intelligence and mindfulness are well respected ideas and concepts used extensively over the past few decades to help individuals, teams and organisations work more effectively at numerous levels.

This one day workshop will help develop a greater understanding of what emotional intelligence and mindfulness are all about, as well as how they fit at a personal, business and organisational level.


The session is led by Martin J. Smith PhD. Martin is a senior lecturer in psychotherapy at Nottingham Trent University and independent training consultant, specialising in the understanding and development of better individual and team workplace behaviour - and also a greater understanding of presenting personality types and attitudes.


He draws from both a deep understanding of the psychology of people but also past real management skills applied in large organisations at various levels.



An Acas senior adviser will also provide input on the implications for workplace procedures and good practice.



Leeds
24 May 2017
09:30 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Plymouth
24 May 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Nottingham
25 May 2017
09:30 - 16:00
Practical skills for front line managers

This workshop provides a comprehensive overview of essential supervisory ‘people’ skills.  The workshop objectives are



Describe how the role of supervisor fits into an organisation

Identify the skills needed to effectively communicate with all staff

Explain how to lead and motivate your team with effect

State your role in managing disciplinary and grievance issues



The training style includes interactive practical  scenarios, group discussions, case studies and practical sessions




Manchester
25 May 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Stevenage
31 May 2017
09:30 - 16:00 Nearly Full
Practical Skills in dealing with Extreme Persistent and Difficult Staff Behaviours (Part 2)

Psychotherapist Martin J Smith, lecturer at Nottingham Trent University, will share his expertise, equipping delegates to feel more confident about what to do with colleagues who they find tricky to work with. The Acas adviser will offer best practice workplace advice for these issues.


This workshop is a follow-up to the initial workshop on extreme persistent difficult behaviour. It seeks to give participants the opportunity to apply skills and ideas developed from the first session. Therefore it is a prerequisite that delegates have already attended the initial workshop.

This event is nearly full

CARDIFF
1 June 2017
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Northallerton
1 June 2017
09:30 - 16:00
Practical skills for front line managers

This workshop provides a comprehensive overview of essential supervisory ‘people’ skills.  The workshop objectives are



Describe how the role of supervisor fits into an organisation

Identify the skills needed to effectively communicate with all staff

Explain how to lead and motivate your team with effect

State your role in managing disciplinary and grievance issues



The training style includes interactive practical  scenarios, group discussions, case studies and practical sessions




Manchester
6 June 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

London
7 June 2017
09:30 - 16:00
Conducting Disciplinary Investigations and Hearings

Clear, practical guidance on how to conduct workplace investigations and hearings.

Edinburgh
7 June 2017
09:30 - 16:30
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

North Hykeham, Lincoln
7 June 2017
09:30 - 16:00
Building Resilience in the Workplace

Resilience is the ability of an individual or organisation to positively respond and successfully adapt to difficult events or circumstances. 


Our resilience training will help leaders, managers and HR practitioners to improve levels of resilience within their workforce.  The more resilient an individual, the better they will be able to protect their overall wellbeing and performance levels.


It’s currently a hot topic in people management, with organisations that have invested in resilience training reporting better productivity, improved sickness absence and higher morale.



Taunton
8 June 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Bristol
12 June 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Norwich
12 June 2017
10:00 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



London
13 June 2017
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Newcastle upon Tyne
13 June 2017
09:30 - 16:30
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Nottingham
13 June 2017
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London
14 June 2017
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Newcastle upon Tyne
14 June 2017
09:30 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Bournemouth
14 June 2017
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
15 June 2017
09:30 - 13:30
Return to work interviews - How to get them right

Understand the skills required to conduct successful Return to Work interviews and be able to plan and carry them out.

This training is recognised by the Scottish Centre for Healthy Working Lives


Glasgow
15 June 2017
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Leeds
20 June 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

North Hykeham, Lincoln
22 June 2017
09:30 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Bristol
23 June 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Plymouth
26 June 2017
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
27 June 2017
09:30 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Salisbury
27 June 2017
09:30 - 16:30
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Mansfield
29 June 2017
09:30 - 16:30
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Worksop
5 July 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Leicester
6 July 2017
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Hull
6 July 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

CAMBRIDGE
11 July 2017
09:30 - 16:30
Disciplinary Investigations

Conducting a fair and reasonable investigation.



Newcastle upon Tyne
12 July 2017
09:30 - 16:00
Practical skills for front line managers

This workshop provides a comprehensive overview of essential supervisory ‘people’ skills.  The workshop objectives are



Describe how the role of supervisor fits into an organisation

Identify the skills needed to effectively communicate with all staff

Explain how to lead and motivate your team with effect

State your role in managing disciplinary and grievance issues



The training style includes interactive practical  scenarios, group discussions, case studies and practical sessions




Manchester
12 July 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Mansfield
18 July 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Leeds
18 July 2017
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London
20 July 2017
09:30 - 16:30
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Nottingham
21 July 2017
09:30 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Liverpool
24 July 2017
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
25 July 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Stevenage
25 July 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Ipswich
28 July 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Liverpool
1 August 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Colchester
1 August 2017
09:30 - 16:30
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Leicester
2 August 2017
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Newcastle upon Tyne
2 August 2017
10:00 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

London
4 August 2017
10:00 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



London
8 August 2017
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Newcastle upon Tyne
8 August 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Nottingham
15 August 2017
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
17 August 2017
10:00 - 16:00
7 ways to make your organisation more productive

This new event provides managers and team leaders with practical and effective techniques designed to help increase workplace productivity.  Delegates will be able to take learning back into their organisations and formulate effective plans to add value to the work of their people and teams.

Bedford
23 August 2017
09:30 - 16:30
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Nottingham
23 August 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Leicester
31 August 2017
10:00 - 16:00
Mediation - improving management skills

Supporting those with people management responsibility. This course will enable delegates to deal more effectively with interventions/conversations to improve working relationships within their team.

Stevenage
1 September 2017
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London
4 September 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Norwich
5 September 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Ipswich
5 September 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Stevenage
11 September 2017
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
12 September 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Norwich
13 September 2017
10:00 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



London
21 September 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Leeds
4 October 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

CAMBRIDGE
5 October 2017
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London
9 October 2017
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
17 October 2017
10:00 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



London
26 October 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Colchester
6 November 2017
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
7 November 2017
09:15 - 13:00
Managing performance and staff appraisals

In a difficult economic environment businesses need to get the most from their staff. This course will enable delegates to understand and get the most from performance management processes.

CAMBRIDGE
8 November 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Stevenage
9 November 2017
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London
22 November 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Bedford
22 November 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Leeds
24 November 2017
10:00 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



London
4 December 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Ipswich
5 December 2017
10:00 - 16:00
The route to successful employee engagement

Effective Employee Engagement (EE) results in employers and employees working together towards common goals. It is a practical way of strengthening your business’ productivity, innovation, turnover and improving attendance. In a challenging economic environment having employees who are engaged and prepared to “to go the extra mile” will invariably lead to strong and continued business performance.

This introductory course looks at the key components of employee engagement, how to put them in place, and measure successful outcomes.


Stevenage
6 December 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Norwich
14 December 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

CAMBRIDGE
14 December 2017
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London
8 January 2018
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
11 January 2018
10:00 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



London
16 January 2018
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Leeds
16 January 2018
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Bedford
18 January 2018
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Ipswich
18 January 2018
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London
25 January 2018
10:00 - 16:00
Mediation - improving management skills

Supporting those with people management responsibility. This course will enable delegates to deal more effectively with interventions/conversations to improve working relationships within their team.

Norwich
5 February 2018
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
6 February 2018
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Stevenage
8 February 2018
10:00 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



London
20 February 2018
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London
28 February 2018
10:00 - 16:00
7 ways to make your organisation more productive

This new event provides managers and team leaders with practical and effective techniques designed to help increase workplace productivity.  Delegates will be able to take learning back into their organisations and formulate effective plans to add value to the work of their people and teams.

Ipswich
1 March 2018
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Norwich
5 March 2018
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
14 March 2018
10:00 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



London
15 March 2018
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Norwich
19 March 2018
10:00 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Norwich
20 March 2018
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Colchester
22 March 2018
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Leeds
26 March 2018
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London