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All Acas events on Skills for supervisors for all regions

Click on an event for more information and to book places. 

28 April 2017
10:00 - 13:00 Full
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

London
3 May 2017
09:30 - 16:00 Full
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies. This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Glasgow
3 May 2017
09:30 - 12:30 Nearly Full
Return to work interviews - How to get them right

Understand the skills required to conduct successful Return to Work interviews and be able to plan and carry them out. This event is nearly full

Manchester
3 May 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Leicester
4 May 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
4 May 2017
09:30 - 13:30 Nearly Full
Managing performance and staff appraisals

In a difficult economic environment businesses need to get the most from their staff. This course will enable delegates to understand and get the most from performance management processes. This event is nearly full

Edinburgh
4 May 2017
09:30 - 16:30
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Leicester
9 May 2017
09:30 - 16:00 Full
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour. This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

CAMBRIDGE
9 May 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Oxford
10 May 2017
09:30 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Bromsgrove
10 May 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Ipswich
10 May 2017
10:00 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Swansea
11 May 2017
09:30 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Torquay
11 May 2017
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London
12 May 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Wrexham
12 May 2017
09:30 - 16:00 Nearly Full
Practical skills for front line managers

This workshop provides a comprehensive overview of essential supervisory ‘people’ skills.  The workshop objectives are



Describe how the role of supervisor fits into an organisation

Identify the skills needed to effectively communicate with all staff

Explain how to lead and motivate your team with effect

State your role in managing disciplinary and grievance issues



The training style includes interactive practical  scenarios, group discussions, case studies and practical sessions


This event is nearly full

Liverpool
15 May 2017
09:30 - 16:30 Nearly Full
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.


The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  

This event is nearly full

Leeds
16 May 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Cardiff
16 May 2017
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Wakefield
16 May 2017
10:00 - 16:00
Managing challenging behaviour in the workplace

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.

This course will give you the skills and confidence to manage these effectively.



Stevenage
16 May 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Woking
17 May 2017
09:30 - 16:30
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Derby
17 May 2017
09:30 - 16:30 Nearly Full
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings. This event is nearly full

Northampton
17 May 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Redhill
17 May 2017
10:00 - 16:00 Full
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

London
18 May 2017
09:15 - 13:00
Managing performance and staff appraisals

In a difficult economic environment businesses need to get the most from their staff. This course will enable delegates to understand and get the most from performance management processes.

Norwich
18 May 2017
09:30 - 16:30 Nearly Full
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings. This event is nearly full

Leeds
18 May 2017
09:30 - 16:00
Building Resilience in the Workplace

Resilience is the ability of an individual or organisation to positively respond and successfully adapt to difficult events or circumstances. 


Our resilience training will help leaders, managers and HR practitioners to improve levels of resilience within their workforce.  The more resilient an individual, the better they will be able to protect their overall wellbeing and performance levels.


It’s currently a hot topic in people management, with organisations that have invested in resilience training reporting better productivity, improved sickness absence and higher morale.



Swindon
18 May 2017
10:00 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.

The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.

This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Southampton
22 May 2017
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

York
22 May 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

NEWMARKET
23 May 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Swansea
23 May 2017
09:30 - 16:30
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Northampton
23 May 2017
09:30 - 16:30
Emotional Intelligence and Mindfulness for the Modern Workplace

Emotional intelligence and mindfulness are well respected ideas and concepts used extensively over the past few decades to help individuals, teams and organisations work more effectively at numerous levels.

This one day workshop will help develop a greater understanding of what emotional intelligence and mindfulness are all about, as well as how they fit at a personal, business and organisational level.

The session is led by Martin J. Smith PhD. Martin is a senior lecturer in psychotherapy at Nottingham Trent University and independent training consultant, specialising in the understanding and development of better individual and team workplace behaviour - and also a greater understanding of presenting personality types and attitudes.

He draws from both a deep understanding of the psychology of people but also past real management skills applied in large organisations at various levels.

An Acas senior adviser will also provide input on the implications for workplace procedures and good practice.



Leeds
24 May 2017
09:30 - 16:00
Building Resilience in the Workplace

Resilience is the ability of an individual or organisation to positively respond and successfully adapt to difficult events or circumstances. 


Our resilience training will help leaders, managers and HR practitioners to improve levels of resilience within their workforce.  The more resilient an individual, the better they will be able to protect their overall wellbeing and performance levels.


It’s currently a hot topic in people management, with organisations that have invested in resilience training reporting better productivity, improved sickness absence and higher morale.



Birmingham
24 May 2017
09:30 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Stourport-on-Severn
24 May 2017
09:30 - 16:00
Conducting Disciplinary Investigations and Hearings

Clear, practical guidance on how to conduct workplace investigations and hearings.

Aberdeen
24 May 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Nottingham
24 May 2017
09:30 - 16:00 Nearly Full
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings. This event is nearly full

Plymouth
24 May 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Ashford
25 May 2017
09:30 - 16:00
Managing challenging behaviour in the workplace

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Ewloe
25 May 2017
09:30 - 16:00
Practical skills for front line managers

This workshop provides a comprehensive overview of essential supervisory ‘people’ skills.  The workshop objectives are



Describe how the role of supervisor fits into an organisation

Identify the skills needed to effectively communicate with all staff

Explain how to lead and motivate your team with effect

State your role in managing disciplinary and grievance issues



The training style includes interactive practical  scenarios, group discussions, case studies and practical sessions




Manchester
25 May 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Stevenage
26 May 2017
09:30 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Warrington
31 May 2017
09:30 - 16:00 Nearly Full
Practical Skills in dealing with Extreme Persistent and Difficult Staff Behaviours (Part 2)

Psychotherapist Martin J Smith, lecturer at Nottingham Trent University, will share his expertise, equipping delegates to feel more confident about what to do with colleagues who they find tricky to work with. The Acas adviser will offer best practice workplace advice for these issues.

This workshop is a follow-up to the initial workshop on extreme persistent difficult behaviour. It seeks to give participants the opportunity to apply skills and ideas developed from the first session. Therefore it is a prerequisite that delegates have already attended the initial workshop.

This event is nearly full

CARDIFF
1 June 2017
09:30 - 13:30
Managing performance and staff appraisals

In a difficult economic environment businesses need to get the most from their staff. This course will enable delegates to understand and get the most from performance management processes.

Glasgow
1 June 2017
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Northallerton
1 June 2017
09:30 - 16:00
Practical skills for front line managers

This workshop provides a comprehensive overview of essential supervisory ‘people’ skills.  The workshop objectives are



Describe how the role of supervisor fits into an organisation

Identify the skills needed to effectively communicate with all staff

Explain how to lead and motivate your team with effect

State your role in managing disciplinary and grievance issues



The training style includes interactive practical  scenarios, group discussions, case studies and practical sessions




Manchester
2 June 2017
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.

The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.

This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Liverpool
6 June 2017
09:30 - 16:00
Managing challenging behaviour in the workplace

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.

This course will give you the skills and confidence to manage these effectively.



Woking
7 June 2017
09:30 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

STAFFORD
7 June 2017
09:30 - 16:00
Managing challenging behaviour in the workplace

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.

This course will give you the skills and confidence to manage these effectively.



Milton Keynes
7 June 2017
09:30 - 16:00
Managing challenging behaviour in the workplace

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.

This course will give you the skills and confidence to manage these effectively.



Crawley
7 June 2017
09:30 - 16:30
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.

The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  



Hull
7 June 2017
09:30 - 16:00
Building Resilience in the Workplace

Resilience is the ability of an individual or organisation to positively respond and successfully adapt to difficult events or circumstances. 


Our resilience training will help leaders, managers and HR practitioners to improve levels of resilience within their workforce.  The more resilient an individual, the better they will be able to protect their overall wellbeing and performance levels.


It’s currently a hot topic in people management, with organisations that have invested in resilience training reporting better productivity, improved sickness absence and higher morale.



Taunton
7 June 2017
09:30 - 16:30
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

North Hykeham, Lincoln
7 June 2017
09:30 - 16:00 Nearly Full
Conducting Disciplinary Investigations and Hearings

Clear, practical guidance on how to conduct workplace investigations and hearings. This event is nearly full

Edinburgh
8 June 2017
09:30 - 16:00
Managing challenging behaviour in the workplace

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Birmingham
8 June 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Bristol
9 June 2017
09:30 - 12:30
Mock Disciplinary Hearing

This interactive event gives an insight into what to expect during a disciplinary hearing, with tips and techniques on how to best manage the process.  The event covers how to handle misconduct allegations from initial investigations to a "live" disciplinary hearing where you witness proceedings and decide the outcome!


Acas and Aarron & Partners LLP will lead you through a role play scenario leaving you to decide the outcome and will then explain the pitfalls to avoid so that you do not find yourself in the same position.



Radisson Blu Hotel Liverpool
12 June 2017
09:30 - 16:00 Nearly Full
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour. This event is nearly full

Norwich
12 June 2017
10:00 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



London
13 June 2017
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Newcastle upon Tyne
13 June 2017
10:00 - 15:00
Mock Disciplinary Hearing

This interactive event gives an insight into what to expect during a disciplinary hearing, with tips and techniques on how to best manage the process.  The event covers how to handle misconduct allegations from initial investigations to a "live" disciplinary hearing where you witness proceedings and decide the outcome!


Acas and Irwin Mitchell employment law experts will lead you through a role play scenario leaving you to decide the outcome and will then explain the pitfalls to avoid so that you do not find yourself in the same position.



Leeds
13 June 2017
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London
14 June 2017
09:30 - 16:00
Managing challenging behaviour in the workplace

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.

This course will give you the skills and confidence to manage these effectively.



Ebbsfleet
14 June 2017
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Newcastle upon Tyne
14 June 2017
09:30 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Bournemouth
14 June 2017
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
15 June 2017
09:30 - 16:00
Managing challenging behaviour in the workplace

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Edinburgh
15 June 2017
09:30 - 13:30
Return to work interviews - How to get them right

Understand the skills required to conduct successful Return to Work interviews and be able to plan and carry them out.

This training is recognised by the Scottish Centre for Healthy Working Lives


Glasgow
15 June 2017
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Leeds
16 June 2017
09:30 - 16:00
Managing challenging behaviour in the workplace

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Glasgow
16 June 2017
10:00 - 12:00
Acas Essentials - Managing Performance and Appraisals

It is important that your employees carry out their job well.  Setting objectives, managing and reviewing performance is vital to the success of your business.  Our 2 hour briefing provides an introduction into the steps you need to take to ensure that you have an effective system.

Leeds
19 June 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Ewloe
20 June 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

North Hykeham, Lincoln
21 June 2017
09:30 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Glasgow
21 June 2017
09:30 - 16:30
Practical Skills in dealing with Extreme Persistent and Difficult Staff Behaviours (Part 2)

Psychotherapist Martin J Smith, lecturer at Nottingham Trent University, will share his expertise, equipping delegates to feel more confident about what to do with colleagues who they find tricky to work with. The Acas adviser will offer best practice workplace advice for these issues.

This workshop is a follow-up to the initial workshop on extreme persistent difficult behaviour. It seeks to give participants the opportunity to apply skills and ideas developed from the first session. Therefore it is a prerequisite that delegates have already attended the initial workshop.



Sheffield
22 June 2017
09:30 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Bristol
23 June 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Plymouth
26 June 2017
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
27 June 2017
09:30 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Hereford
27 June 2017
09:30 - 16:00
Managing challenging behaviour in the workplace

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Swansea
27 June 2017
09:30 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Salisbury
27 June 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Derby
27 June 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Chelmsford
28 June 2017
09:30 - 16:00
Managing challenging behaviour in the workplace

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Portsmouth
28 June 2017
09:30 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

STAFFORD
28 June 2017
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Manchester
29 June 2017
09:30 - 16:30
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Worksop
30 June 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Cwmbran
30 June 2017
10:00 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Wrexham
30 June 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Llanelli
4 July 2017
09:30 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Cheltenham
5 July 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Leicester
6 July 2017
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Hull
6 July 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

CAMBRIDGE
7 July 2017
10:00 - 16:00
Emotional Intelligence at work

Emotional intelligence is applicable to every human interaction in business.

A business in which the staff are emotionally intelligent is one which enables them to work together to maximum effectiveness.

This course will explore how emotional intelligence is defined, how to measure your own levels of emotional intelligence, recognise the benefits within the workplace and assist you in developing strategies to increase your emotional intelligence.



Southampton
11 July 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Exeter
11 July 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
11 July 2017
10:00 - 16:00
Emotional Intelligence at work

Emotional intelligence is applicable to every human interaction in business.

A business in which the staff are emotionally intelligent is one which enables them to work together to maximum effectiveness.

This course will explore how emotional intelligence is defined, how to measure your own levels of emotional intelligence, recognise the benefits within the workplace and assist you in developing strategies to increase your emotional intelligence.



Reading
12 July 2017
09:30 - 16:00
Practical skills for front line managers

This workshop provides a comprehensive overview of essential supervisory ‘people’ skills.  The workshop objectives are



Describe how the role of supervisor fits into an organisation

Identify the skills needed to effectively communicate with all staff

Explain how to lead and motivate your team with effect

State your role in managing disciplinary and grievance issues



The training style includes interactive practical  scenarios, group discussions, case studies and practical sessions




Manchester
12 July 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Mansfield
17 July 2017
09:30 - 16:00
Emotional Intelligence and Mindfulness for the Modern Workplace

Emotional intelligence and mindfulness are well respected ideas and concepts used extensively over the past few decades to help individuals, teams and organisations work more effectively at numerous levels.

This one day workshop will help develop a greater understanding of what emotional intelligence and mindfulness are all about, as well as how they fit at a personal, business and organisational level.


The session is led by Martin J. Smith PhD. Martin is a senior lecturer in psychotherapy at Nottingham Trent University and independent training consultant, specialising in the understanding and development of better individual and team workplace behaviour - and also a greater understanding of presenting personality types and attitudes.


He draws from both a deep understanding of the psychology of people but also past real management skills applied in large organisations at various levels.



An Acas senior adviser will also provide input on the implications for workplace procedures and good practice.



Taunton
18 July 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Taunton
18 July 2017
09:30 - 16:30
Conducting Investigations

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Leeds
18 July 2017
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London
19 July 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Swindon
19 July 2017
09:30 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Edinburgh
19 July 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Cardiff
19 July 2017
10:00 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.

The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.

This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



London
20 July 2017
09:30 - 16:30
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Derby
20 July 2017
09:30 - 16:30
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Nottingham
21 July 2017
09:30 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Liverpool
24 July 2017
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
25 July 2017
09:30 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Bideford
25 July 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Stevenage
25 July 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Ipswich
26 July 2017
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Hull
26 July 2017
09:30 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Exeter
27 July 2017
09:30 - 16:00
Managing challenging behaviour in the workplace

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Cardiff
27 July 2017
09:30 - 16:30
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.

The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  



Leeds
28 July 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Liverpool
1 August 2017
09:15 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.

The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.

This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Bedford
1 August 2017
09:30 - 16:00 Nearly Full
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour. This event is nearly full

Colchester
1 August 2017
09:30 - 16:30
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Leicester
2 August 2017
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Newcastle upon Tyne
4 August 2017
10:00 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



London
8 August 2017
09:30 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Exeter
8 August 2017
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Newcastle upon Tyne
8 August 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Nottingham
8 August 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Aylesbury
9 August 2017
09:30 - 13:30
Managing performance and staff appraisals

In a difficult economic environment businesses need to get the most from their staff. This course will enable delegates to understand and get the most from performance management processes.

Glasgow
9 August 2017
10:00 - 15:00
Mock Disciplinary Hearing

This interactive event gives an insight into what to expect during a disciplinary hearing, with tips and techniques on how to best manage the process.  The event covers how to handle misconduct allegations from initial investigations to a "live" disciplinary hearing where you witness proceedings and decide the outcome!


Acas and Irwin Mitchell employment law experts will lead you through a role play scenario leaving you to decide the outcome and will then explain the pitfalls to avoid so that you do not find yourself in the same position.



Barnsley/Sheffield (Junction 36, M1 )
9 August 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Norwich
10 August 2017
09:30 - 16:00
Conducting Disciplinary Investigations and Hearings

Clear, practical guidance on how to conduct workplace investigations and hearings.

Glasgow
15 August 2017
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Leeds
15 August 2017
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
16 August 2017
09:15 - 13:00
Managing performance and staff appraisals

In a difficult economic environment businesses need to get the most from their staff. This course will enable delegates to understand and get the most from performance management processes.

Stevenage
16 August 2017
09:30 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Aberdeen
16 August 2017
09:30 - 16:30
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.

The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  



Brighouse
23 August 2017
09:30 - 13:30
Managing performance and staff appraisals

In a difficult economic environment businesses need to get the most from their staff. This course will enable delegates to understand and get the most from performance management processes.

Edinburgh
23 August 2017
09:30 - 16:30
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Nottingham
23 August 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Leicester
23 August 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Ipswich
23 August 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Chichester
23 August 2017
12:30 - 16:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Bideford
30 August 2017
09:30 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Bristol
30 August 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Broadstairs
31 August 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Bournemouth
31 August 2017
10:00 - 16:00
Mediation - improving management skills

Supporting those with people management responsibility. This course will enable delegates to deal more effectively with interventions/conversations to improve working relationships within their team.

Stevenage
1 September 2017
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London
4 September 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Norwich
5 September 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Ipswich
5 September 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Stevenage
11 September 2017
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
12 September 2017
10:00 - 15:00
Mock Disciplinary Hearing

This interactive event gives an insight into what to expect during a disciplinary hearing, with tips and techniques on how to best manage the process.  The event covers how to handle misconduct allegations from initial investigations to a "live" disciplinary hearing where you witness proceedings and decide the outcome!


Acas and Irwin Mitchell employment law experts will lead you through a role play scenario leaving you to decide the outcome and will then explain the pitfalls to avoid so that you do not find yourself in the same position.



Hull
12 September 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Norwich
13 September 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Nottingham
13 September 2017
10:00 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



London
14 September 2017
09:30 - 16:00
Conducting Disciplinary Investigations and Hearings

Clear, practical guidance on how to conduct workplace investigations and hearings.

Edinburgh
19 September 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
21 September 2017
09:30 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Glasgow
21 September 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Leeds
3 October 2017
09:15 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.

The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.

This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Cambridge
3 October 2017
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Leeds
4 October 2017
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Newcastle upon Tyne
4 October 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

CAMBRIDGE
5 October 2017
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London
9 October 2017
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
11 October 2017
10:00 - 15:00
Mock Disciplinary Hearing

This interactive event gives an insight into what to expect during a disciplinary hearing, with tips and techniques on how to best manage the process.  The event covers how to handle misconduct allegations from initial investigations to a "live" disciplinary hearing where you witness proceedings and decide the outcome!


Acas and Irwin Mitchell employment law experts will lead you through a role play scenario leaving you to decide the outcome and will then explain the pitfalls to avoid so that you do not find yourself in the same position.



Wakefield
12 October 2017
09:30 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Edinburgh
17 October 2017
10:00 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



London
18 October 2017
09:15 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.

The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.

This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Ipswich
25 October 2017
09:30 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

St Austell
25 October 2017
09:30 - 16:00
Conducting Disciplinary Investigations and Hearings

Clear, practical guidance on how to conduct workplace investigations and hearings.

Aberdeen
26 October 2017
09:30 - 16:00
Conducting Disciplinary Investigations and Hearings

Clear, practical guidance on how to conduct workplace investigations and hearings.

Glasgow
26 October 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Colchester
30 October 2017
09:30 - 13:30
Managing performance and staff appraisals

In a difficult economic environment businesses need to get the most from their staff. This course will enable delegates to understand and get the most from performance management processes.

Edinburgh
1 November 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Stevenage
2 November 2017
09:30 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Glasgow
6 November 2017
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Newcastle upon Tyne
6 November 2017
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
7 November 2017
09:15 - 13:00
Managing performance and staff appraisals

In a difficult economic environment businesses need to get the most from their staff. This course will enable delegates to understand and get the most from performance management processes.

CAMBRIDGE
7 November 2017
09:30 - 16:30
Emotional Intelligence and Mindfulness for the Modern Workplace

Emotional intelligence and mindfulness are well respected ideas and concepts used extensively over the past few decades to help individuals, teams and organisations work more effectively at numerous levels.

This one day workshop will help develop a greater understanding of what emotional intelligence and mindfulness are all about, as well as how they fit at a personal, business and organisational level.


The session is led by Martin J. Smith PhD. Martin is a senior lecturer in psychotherapy at Nottingham Trent University and independent training consultant, specialising in the understanding and development of better individual and team workplace behaviour - and also a greater understanding of presenting personality types and attitudes.


He draws from both a deep understanding of the psychology of people but also past real management skills applied in large organisations at various levels.



An Acas senior adviser will also provide input on the implications for workplace procedures and good practice.



Newcastle upon Tyne
8 November 2017
09:20 - 16:30
Emotional Intelligence and Mindfulness for the Modern Workplace

Emotional intelligence and mindfulness are well respected ideas and concepts used extensively over the past few decades to help individuals, teams and organisations work more effectively at numerous levels.

This one day workshop will help develop a greater understanding of what emotional intelligence and mindfulness are all about, as well as how they fit at a personal, business and organisational level.


The session is led by Martin J. Smith PhD. Martin is a senior lecturer in psychotherapy at Nottingham Trent University and independent training consultant, specialising in the understanding and development of better individual and team workplace behaviour - and also a greater understanding of presenting personality types and attitudes.


He draws from both a deep understanding of the psychology of people but also past real management skills applied in large organisations at various levels.



An Acas senior adviser will also provide input on the implications for workplace procedures and good practice.



Leeds
8 November 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Stevenage
9 November 2017
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London
10 November 2017
09:30 - 13:30
Managing performance and staff appraisals

In a difficult economic environment businesses need to get the most from their staff. This course will enable delegates to understand and get the most from performance management processes.

Aberdeen
14 November 2017
09:30 - 13:30
Return to work interviews - How to get them right

Understand the skills required to conduct successful Return to Work interviews and be able to plan and carry them out.

This training is recognised by the Scottish Centre for Healthy Working Lives


Edinburgh
14 November 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
16 November 2017
09:30 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Aberdeen
16 November 2017
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Newcastle upon Tyne
22 November 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Bedford
22 November 2017
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Leeds
24 November 2017
10:00 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



London
30 November 2017
09:30 - 16:30
The route to successful employee engagement

Effective Employee Engagement (EE) results in employers and employees working together towards common goals. It is a practical way of strengthening your business’ productivity, innovation, turnover and improving attendance. In a challenging economic environment having employees who are engaged and prepared to “to go the extra mile” will invariably lead to strong and continued business performance.

This introductory course looks at the key components of employee engagement, how to put them in place, and measure successful outcomes.


Newcastle upon Tyne
4 December 2017
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Ipswich
5 December 2017
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Newcastle upon Tyne
5 December 2017
10:00 - 16:00
The route to successful employee engagement

Effective Employee Engagement (EE) results in employers and employees working together towards common goals. It is a practical way of strengthening your business’ productivity, innovation, turnover and improving attendance. In a challenging economic environment having employees who are engaged and prepared to “to go the extra mile” will invariably lead to strong and continued business performance.

This introductory course looks at the key components of employee engagement, how to put them in place, and measure successful outcomes.


Stevenage
6 December 2017
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Norwich
12 December 2017
09:30 - 16:00
Essential Skills for Line Managers

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Edinburgh
14 December 2017
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

CAMBRIDGE
14 December 2017
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London
8 January 2018
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
11 January 2018
10:00 - 15:00
Mock Disciplinary Hearing

This interactive event gives an insight into what to expect during a disciplinary hearing, with tips and techniques on how to best manage the process.  The event covers how to handle misconduct allegations from initial investigations to a "live" disciplinary hearing where you witness proceedings and decide the outcome!


Acas and Irwin Mitchell employment law experts will lead you through a role play scenario leaving you to decide the outcome and will then explain the pitfalls to avoid so that you do not find yourself in the same position.



Doncaster
11 January 2018
10:00 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



London
16 January 2018
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Leeds
16 January 2018
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Bedford
17 January 2018
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Sheffield
18 January 2018
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Ipswich
18 January 2018
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London
23 January 2018
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
25 January 2018
10:00 - 16:00
Mediation - improving management skills

Supporting those with people management responsibility. This course will enable delegates to deal more effectively with interventions/conversations to improve working relationships within their team.

Norwich
5 February 2018
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
6 February 2018
09:30 - 12:30
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Newcastle upon Tyne
6 February 2018
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Stevenage
7 February 2018
09:30 - 16:30
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Newcastle upon Tyne
8 February 2018
10:00 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



London
20 February 2018
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London
1 March 2018
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Norwich
5 March 2018
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Newcastle upon Tyne
5 March 2018
10:00 - 16:00
Top Tips for Managers

The course draws on the wealth of experience Acas has on avoiding legal difficulties as a manager and at the same time touches on best practice motivational and managerial techniques. It covers the fundamentals of management from basic leadership styles to the qualities essential to becoming a leader and manager.



The course aims to provide a broad overview of the basic ‘do’s and don’ts’ for managers that will provide the basis for further training and study.  


London
7 March 2018
09:15 - 13:00
Managing performance and staff appraisals

In a difficult economic environment businesses need to get the most from their staff. This course will enable delegates to understand and get the most from performance management processes.

Ipswich
12 March 2018
09:30 - 16:30
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Leeds
14 March 2018
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Newcastle upon Tyne
14 March 2018
10:00 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



London
15 March 2018
10:00 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Norwich
19 March 2018
10:00 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Norwich
20 March 2018
09:30 - 16:00
Managing extreme persistent and difficult workplace behaviours (Part 1)

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.

Colchester
22 March 2018
09:30 - 16:30
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Leeds
26 March 2018
10:00 - 16:00
Managing a fair investigation

How to conduct and manage each stage of a fair internal investigation, from gathering and evaluating evidence through to presenting findings.

This course guides you through the key aspects of each stage of a disciplinary or grievance investigation to ensure the right processes are being carried out at the right time.


London
29 March 2018
10:00 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Bedford