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12 December 2019
09:30 - 12:30
Nearly Full
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Mock mediation - A rare opportunity to see mediation in action
Managers don’t need to be told how time consuming, stressful, disruptive and expensive conflict can be for all concerned. This event will demonstrate what mediation looks like in practice and how it works to resolve conflict quickly and effectively with tangible business benefits.
It will be an interactive event in which you see the various stages of the process in action. We will take a step by step approach and invite the audience to participate in discussions throughout.
This event is nearly full
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Birmingham
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16 December 2019
09:30 - 16:00
Nearly Full
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Managing extreme persistent and difficult workplace behaviours (Part 1)
Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour.
In collaboration with Martin Smith PhD, this unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very difficult group of any workforce.
This event is nearly full
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Birmingham
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17 December 2019
09:30 - 16:00
Full
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Essential skills for line managers
Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.
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Birmingham
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13 January 2020
09:30 - 12:30
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Menopause and the workplace
Menopause is a natural phase in every woman’s life, however there is still a stigma attached to it.
With menopausal women now the fastest growing demographic in the workplace, it’s more important than ever for employers to have a good understanding of the menopause and how they can support colleagues through the transition.
This event looks at the symptoms and misconceptions surrounding the menopause, as well as the legal position and support available for both employees and employers.
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Birmingham
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14 January 2020
09:30 - 12:30
Full
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Employment law update
The legal landscape and how it affects your business, or workplace, is constantly evolving.
Our Employment Law Update brings you up to date on recent changes in legislation and also highlights what’s planned for the future; a key consideration for business planning.
Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.
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Birmingham
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14 January 2020
09:30 - 16:00
Nearly Full
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Human resource management for beginners
This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.
A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.
This event is nearly full
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Birmingham
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20 January 2020
09:30 - 16:00
Full
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CIWM Certificate in internal workplace mediation
Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.
This is a five day course which runs across two weeks. The dates are:
Week one: Monday 20th and Tuesday 21st January 2020
Week two: Monday 27th, Tuesday 28th and Wednesday 29th January 2020
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.
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Birmingham
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21 January 2020
09:30 - 12:30
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Drugs and alcohol in the workplace
Employees who abuse alcohol and drugs (including illegal drugs, prescription drugs, and over-the-counter drugs) can pose significant and wide-ranging problems for their employers and fellow employees.
This event highlights the actions employers can take to manage workplace drug and alcohol issues confidently and effectively.
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Birmingham
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24 January 2020
09:30 - 16:00
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Mental health in the workplace: skills for managers
According to the Mental Health Foundation, one in six employees experience mental ill health each year. Whilst the reasons behind mental ill health are not always work related, managers need to know how to address it.
This in-depth, full day event has been specifically designed for managers, providing them with the knowledge and practical skills to confidently and effectively manage mental health within their teams.
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Birmingham
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28 January 2020
09:30 - 16:00
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Managing extreme persistent and difficult workplace behaviours (Part 2 - Practical skills)
In collaboration with Martin Smith PhD, this practical workshop is a follow up to part one. It gives delegates the opportunity to apply the skills and knowledge developed in the first session, equipping them with the confidence to manage extreme, and persistent and difficult behaviours within their workplace.
NB: This is a follow up to our Managing extreme persistent and difficult workplace behaviours (Part 1) event. It is a prerequisite that all delegates have already attended the first session.
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Birmingham
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29 January 2020
09:30 - 16:00
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Human resource management for beginners
This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.
A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.
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Birmingham
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31 January 2020
09:30 - 16:00
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Managing discipline and grievance (full day)
The law requires employers to act reasonably in their discipline of employees and in dealing with grievances. Poorly handled processes can lead to unnecessary and costly employment tribunals.
This practical full day event will provide you with detailed knowledge, skills and techniques to effectively manage and conduct employee discipline and grievance procedures within your workplace.
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Birmingham
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13 February 2020
09:30 - 12:30
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Job evaluation
This half day event explores the steps an organisation should take when considering the introduction of a grading structure based on job evaluation.
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Birmingham
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17 February 2020
09:30 - 12:30
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Birmingham
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18 February 2020
09:30 - 16:00
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Essential skills for line managers
Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.
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Birmingham
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20 February 2020
09:30 - 16:00
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Having difficult conversations
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
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Birmingham
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26 February 2020
09:30 - 12:30
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Mental health in the workplace: good practice and the law
Managing mental health in the workplace can be complex.
This half day event has been designed to help you understand the basics of mental health in the workplace and what your organisation can do to meet both its legal obligations and demonstrate best practice.
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Birmingham
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2 March 2020
09:30 - 16:00
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Performance management - how to get it right
In a challenging economic environment, it is even more important for businesses to get the most from their staff.
We focus on the essentials of performance management and equip you with the skills and knowledge to implement a fair and successful performance management system in your workplace.
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Birmingham
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5 March 2020
09:30 - 16:00
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Conducting investigations
This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.
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Birmingham
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12 March 2020
09:30 - 12:30
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Mock mediation - A rare opportunity to see mediation in action
Managers don’t need to be told how time consuming, stressful, disruptive and expensive conflict can be for all concerned. This event will demonstrate what mediation looks like in practice and how it works to resolve conflict quickly and effectively with tangible business benefits.
It will be an interactive event in which you see the various stages of the process in action. We will take a step by step approach and invite the audience to participate in discussions throughout.
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Birmingham
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17 March 2020
09:30 - 12:30
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Managing absence at work
Recent evidence suggests that the average level of employee absence is 6.3 days per year, per employee.
This half day event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.
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Birmingham
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18 March 2020
09:30 - 12:30
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Equality, diversity and inclusion: the essentials
Equality, diversity and inclusion form a vital part of any successful organisation. Getting it wrong can have costly implications in terms of employment tribunal cases and reputational damage.
This half day event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.
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Birmingham
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20 March 2020
09:30 - 12:30
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Managing underperformance
Managing underperformance can be uncomfortable at times and can therefore get overlooked. However, failure to address it can have a significant negative impact on an organisation and its employees.
This event will provide you with the skills and confidence to help you effectively identify, address and develop underperforming staff.
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Birmingham
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30 March 2020
09:30 - 12:30
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Recruitment, selection and induction
Most employers appreciate that the success of their organisation relies on its staff. However, finding the right people with the necessary abilities and attitudes, and then retaining them requires skills and knowledge which can sometimes be overlooked or rushed.
This practical half day event takes delegates through both the legal and good practice elements of an effective and fair recruitment process.
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Birmingham
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