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Help & advice for employers and employees


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All Acas events in the West Midlands region

Click on an event for more information and to book places. 

24 January 2017
09:30 - 16:00 Full
Conducting Disciplinary Hearings

In this full day event we examine the process of carrying out disciplinary and appeals hearings. This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Newcastle Under Lyme
25 January 2017
09:30 - 16:00 Nearly Full
Managing Discipline and Grievance

This course will give delegates a detailed understanding of how to handle both discipline and grievance problems when they arise in your workplace.

This event is nearly full

Birmingham
26 January 2017
09:30 - 12:30
Managing Young Workers - how to recruit, retain and support younger people in workplaces

Join us as we look at issues affecting younger people in workplaces.

This course will explore the range of issues younger workers face when entering employment and provide you with information to manage the process effectively.

Delegates will gain the knowledge they need to understand the law around younger workers and the challenges they face in their new world of work.  We will look at the different ways you can employ younger people and the policies and procedures you can develop to help manage the transition of younger workers from education to employment.


Coventry
31 January 2017
09:30 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.



A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.


Coventry
1 February 2017
09:30 - 16:00
Appraisals and Performance Management Skills for Line Managers

In a difficult economic environment it is important that businesses get the most from their staff. This course will enable delegates to use best practice when preparing for and conducting appraisal meetings with staff, and understand where these meetings sit within the wider context of performance management systems.

Birmingham
2 February 2017
09:30 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Birmingham
2 February 2017
09:30 - 12:30
New help in managing absence: what the Fit for Work scheme means for your organisation

Every employer needs to understand how best to manage long term absence - every year in the UK there are more than 900,000 workplace absences of four weeks or more. 


The Government has rolled out its Fit for Work scheme across England and Wales which provides new help in dealing with long term absence of 4 weeks or more through a voluntary return to work occupational health support service for employers and employees.


This new scheme affects every employer – even if you have your own occupational health scheme in place therefore it’s essential that you’re up to date with the changes. 


Find out what you need to know - including how to access the service, what changes you need to make to your policies, what new financial help is available to employers, how it works if you have your own occupational health scheme, and what new support is available to employers. We’ll also be sharing our thoughts and best practice on how to work positively with your employees to ensure their effective return to the workplace.



Bromsgrove
6 February 2017
09:30 - 12:30 Full
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.



Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.


Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Birmingham
7 February 2017
09:30 - 16:00 Full
Having difficult conversations

This course provides you with practical and effective techniques to conduct and manage difficult conversations with staff. This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Birmingham
8 February 2017
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.


Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning. Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Shrewsbury
9 February 2017
09:30 - 16:00 Full
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies. This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Birmingham
13 February 2017
09:30 - 13:00
Gender Pay Reporting

New legislation on Gender Pay reporting is due to be introduced in late 2016 with the first measures taking effect from April 2017.


It will be soon be compulsory for organisations with over 250 employees to measure and report on their Gender Pay gap.


The new legislation will apply to public and private businesses and voluntary sector organisations. NB: Whether wholly Welsh authorities are required to do so will be a matter for the Welsh Government and is yet to be determined.


Organisations employing more than 250 employees may need to review their current pay systems, other people policies and reporting processes to make sure they can best comply with the new legislation.


 



Birmingham
13 February 2017
09:30 - 16:00
The route to successful employee engagement

Effective Employee Engagement (EE) results in employers and employees working together towards common goals. It is a practical way of strengthening your business’ productivity, innovation, turnover and improving attendance. In a challenging economic environment having employees who are engaged and prepared to “to go the extra mile” will invariably lead to strong and continued business performance.

This introductory course looks at the key components of employee engagement, how to put them in place, and measure successful outcomes.


Newcastle Under Lyme
14 February 2017
09:30 - 16:00
7 ways to make your organisation more productive

This new event provides managers and team leaders with practical and effective techniques designed to help increase workplace productivity.  Delegates will be able to take learning back into their organisations and formulate effective plans to add value to the work of their people and teams.

Birmingham
15 February 2017
09:30 - 16:00
Mediation Skills for Managers

A practical course to provide the skills and information for managers to operate effectively within your organisation.

Birmingham
16 February 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



Birmingham
27 February 2017
09:30 - 16:00 Nearly Full
CIWM Certificate in Internal Workplace Mediation

Accredited workplace mediator training. Equipping and accrediting people as mediators in their workplace.

Please note  - the course duration is 5 days split over 2 weeks:
Week One:  27 and 28 February 2017
Week Two:  6, 7, 8 March 2017

This event is nearly full

Birmingham
28 February 2017
09:30 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.



A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.


Atherstone
2 March 2017
09:30 - 16:00
Managing the unmanageable - extremely challenging people

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Birmingham
7 March 2017
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning. Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.


Coventry
8 March 2017
09:30 - 16:00
Having difficult conversations

This course provides you with practical and effective techniques to conduct and manage difficult conversations with staff.

Coventry
9 March 2017
09:30 - 16:00
Managing Discipline and Grievance

This course will give delegates a detailed understanding of how to handle both discipline and grievance problems when they arise in your workplace.



Newcastle Under Lyme
13 March 2017
09:30 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.



A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.


Birmingham
14 March 2017
09:30 - 16:00
Recruitment, Selection and Interviewing Skills

Recruitment, Selection and Interviewing Skills

How to find and appoint the right employee.


Newcastle Under Lyme
15 March 2017
09:30 - 12:30
Gender Pay Reporting

New legislation on Gender Pay reporting is due to be introduced in late 2016 with the first measures taking effect from April 2017.


It will be soon be compulsory for organisations with over 250 employees to measure and report on their Gender Pay gap.


The new legislation will apply to public and private businesses and voluntary sector organisations. NB: Whether wholly Welsh authorities are required to do so will be a matter for the Welsh Government and is yet to be determined.


Organisations employing more than 250 employees may need to review their current pay systems, other people policies and reporting processes to make sure they can best comply with the new legislation.


 



Birmingham
16 March 2017
09:30 - 16:00
Managing absence at work

Learn practical management techniques to help improve attendance, and discover what the law says you can and cannot do when managing workplace absence.

Wellington near Telford
21 March 2017
09:00 - 16:00
Brexit or not - the HR challenges facing organisations

Business has been challenged to develop a coherent industrial strategy and this is regardless of the Brexit issue – we invite you to consider with us what the HR element is and how HR can help you meet that challenge.

The conference will provide delegates with an insight from experts in the field of employment relations and people management into the role of HR in responding to the challenges set by Brexit and an insight into current and future developments in collective and individual employment rights.

We aim to focus on the ways in which HR and a changed employment relations environment can enable organisations to respond to the challenges set by Brexit, especially in areas of increasing productivity, innovation, workforce planning and organisational development.

We will provide delegates with an insight in to current employment law, covering areas such as, industrial action legislation, employee status, gender pay reporting and modern day slavery legislation, as well as providing an insight in to the possible changes to legislation post Brexit.


Birmingham
22 March 2017
09:30 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Birmingham
24 March 2017
09:30 - 16:00
7 ways to make your organisation more productive

This new event provides managers and team leaders with practical and effective techniques designed to help increase workplace productivity.  Delegates will be able to take learning back into their organisations and formulate effective plans to add value to the work of their people and teams.

Birmingham
28 March 2017
09:30 - 16:00
Understanding and preventing stress in the workplace

An in-depth programme exploring signs and symptoms of workplace stress, responsibilities in relation to the HSE management standards (including recent developments of this model) and detailed guidance on the competencies required to effectively manage stress in the workplace.

Birmingham
29 March 2017
09:15 - 13:00
I'm an employer.....get me out of here - Mock Employment Tribunal

Whilst the challenge faced by Claimants and Respondents might not be quite as daunting as those faced by celebrities in the jungle, attending a tribunal hearing can still be a scary prospect.

"I don't know what to expect - how do tribunals work?"

"What if they ask me a question I can't answer?"

"What sort of evidence do I need?"

"What if the Judge doesn't like the way we've done things?"

"How many witnesses will we need to bring?"

These are just some of the many questions people ask when facing the prospect of appearing at an Employment Tribunal.

This event promises to be informative, enjoyable, myth-busting and interactive for all delegates.  It will give you an opportunity, in a safe environment, to see how a tribunal works; to watch a mock tribunal take place and to see how decisions are made.

Irwin Mitchell Solicitors will lead you through the process via role play scenarios.  You will see witnesses under examination as the evidence unfolds, and ultimately the judge will deliver their judgement.  You will also get the chance to say what you think the outcome should be.

Irwin Mitchell Solicitors will field a team of expert employment lawyers who bring much experience of dealing with Employment Tribunal claims, and delegates will be able to put questions to the solicitors involved during the course of the event.

Acas will explain the alternatives available to attending tribunal provided via its conciliation service, and the new Early Conciliation procedures which are now mandatory.


Birmingham
4 April 2017
09:30 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.



A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.


Birmingham
5 April 2017
09:30 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Birmingham
11 April 2017
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.



Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.


Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.





Birmingham
25 April 2017
09:30 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Birmingham
28 April 2017
09:30 - 16:00
Recruitment, Selection and Interviewing Skills

Recruitment, Selection and Interviewing Skills

How to find and appoint the right employee.


Birmingham
9 May 2017
09:30 - 16:00
Managing absence at work

Practical guidance on improving employee attendance at work.

This event includes an interactive afternoon session where delegates will be taken through the communication skills required to conduct effective return to work interviews. Delegates will also have an opportunity to consolidate on what they have learnt through tutor lead exercises and group role play.


Birmingham
10 May 2017
09:30 - 16:00
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.



Birmingham
15 May 2017
09:30 - 16:00
Mediation Skills for Managers

A practical course to provide the skills and information for managers to operate effectively within your organisation.

Birmingham
16 May 2017
09:30 - 12:30
Handling Grievances Effectively

In this half day event we consider how grievance procedures could be adapted to handle workplace interpersonal relationship problems.

Birmingham
23 May 2017
09:30 - 16:00
Having difficult conversations

This course provides you with practical and effective techniques to conduct and manage difficult conversations with staff.

Birmingham
24 May 2017
09:30 - 16:00
Building Resilience in the Workplace

Resilience is the ability of an individual or organisation to positively respond and successfully adapt to difficult events or circumstances. 


Our resilience training will help leaders, managers and HR practitioners to improve levels of resilience within their workforce.  The more resilient an individual, the better they will be able to protect their overall wellbeing and performance levels.


It’s currently a hot topic in people management, with organisations that have invested in resilience training reporting better productivity, improved sickness absence and higher morale.



Birmingham
25 May 2017
09:30 - 16:00
Conducting Disciplinary Hearings

In this full day event we examine the process of carrying out disciplinary and appeals hearings.

Birmingham
6 June 2017
09:30 - 16:00
Managing absence at work

Practical guidance on improving employee attendance at work.

This event includes an interactive afternoon session where delegates will be taken through the communication skills required to conduct effective return to work interviews. Delegates will also have an opportunity to consolidate on what they have learnt through tutor lead exercises and group role play.


Birmingham
8 June 2017
09:30 - 16:00
Managing the unmanageable - extremely challenging people

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Birmingham
15 June 2017
09:30 - 16:00
Negotiating Skills

How negotiating methods can be used to achieve better deals and create longer lasting relationships.

Birmingham
20 June 2017
09:30 - 16:00
Understanding and preventing stress in the workplace

An in-depth programme exploring signs and symptoms of workplace stress, responsibilities in relation to the HSE management standards (including recent developments of this model) and detailed guidance on the competencies required to effectively manage stress in the workplace.

Birmingham
17 July 2017
09:30 - 00:00
CIWM Certificate in Internal Workplace Mediation

Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.

 



Birmingham