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Note to customers:

Acas training courses are now available in both face to face and digital formats. Call our Customer Services Team on 0300 123 1150, Monday to Friday, 9am to 5pm, for more information about our training or fill in our enquiry form. Delegates attending face to face events will receive Covid safety guidance following registration.

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All Acas events in the West Midlands region

Click on an event for more information and to book places. 

6 December 2021
09:30 - 12:30 Full
Conducting investigations - digital event

This digital event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 6th of December 2021, 09:30 - 12:30
  • Day 2 - 7th of December 2021, 09:30 - 12:30
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
13 December 2021
09:30 - 16:30 Full
CIWM - mediation training accredited - digital event

 This course provides training and accreditation for you to:

  • Become an internal mediator in your workplace
  • Gain accreditation if you are already workplace mediator 
  • Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days. 

The training runs from 09:30 - 16:30 each day and the dates are:

  • Week One: 13th, 14th and 15th December, 2021
  • Week Two: 20th and 21st December, 2021

This is a digital event.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Digital via Zoom
17 January 2022
09:30 - 12:30
Equality, diversity and inclusion: the essentials - digital event

This 3-hour digital event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.



Digital via Zoom
19 January 2022
09:30 - 12:30
Conducting investigations - digital event

This digital event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.


The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.


The dates are:

  • Day 1 – 19th of January 2022, 09:30 – 12:30
  • Day 2 – 20th of January 2022, 09:30 – 12:30


Digital via Zoom
19 January 2022
09:30 - 12:30
Having difficult conversations - digital event

One of the most challenging aspects of managing performance is initiating conversations around sensitive topics.

This 3-hour digital event will give you an overview of effective techniques for managing difficult conversations with employees with confidence.



Digital via Zoom
8 February 2022
09:30 - 12:30
Behaviours at work: understanding the unacceptable - digital event

Behaviours such as bullying and harassment can increase absence levels and employee turnover, lower morale and reduce productivity. 

This 3-hour digital event will look at what constitutes unacceptable behaviour and provide you with the skills needed to confidently identify and address such behaviours should they arise in your workplace.



Digital via Zoom
21 February 2022
09:30 - 12:30
HR for beginners - digital event

This digital event will introduce you to the fundamentals of employing people. It maps the employment relationship from recruitment, issuing contracts, managing holidays, absence and disciplinary matters, through to ending the employment relationship.

You will also receive a helpful tool kit of sample policies and letters to use in your workplace.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 – 21st of February 2022, 09:30 – 12:30
  • Day 2 – 22nd of February 2022, 09:30 – 12:30


Digital via Zoom
22 February 2022
13:30 - 16:30
Managing discipline and grievance - digital event

During these unprecedented times, more people are working remotely. How your business deals with discipline and grievance may need to be adapted but it must still follow employment legislation. 

This 3 hour digital event will provide you with an overview of the Acas Code of Practice and the key skills you need to confidently manage discipline and grievance procedures in your workplace and remotely.



Digital via Zoom
24 February 2022
09:30 - 12:30
HR for beginners - digital event

This digital event will introduce you to the fundamentals of employing people. It maps the employment relationship from recruitment, issuing contracts, managing holidays, absence and disciplinary matters, through to ending the employment relationship.

You will also receive a helpful tool kit of sample policies and letters to use in your workplace.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 – 24th of February 2022, 09:30 – 12:30
  • Day 2 – 25th of February 2022, 09:30 – 12:30


Digital via Zoom