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Note to customers:

Acas training courses are now available in both face to face and digital formats. Call our Customer Services Team on 0300 123 1150, Monday to Friday, 9am to 5pm, for more information about our training or fill in our enquiry form. Delegates attending face to face events will receive Covid safety guidance following registration.

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All Acas events in the West Midlands region

Click on an event for more information and to book places. 

22 September 2021
09:30 - 12:30 Nearly Full
Conducting investigations - digital event

This digital event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 22nd of September 2021, 09:30 - 12:30
  • Day 2 - 23rd of September 2021, 09:30 - 12:30
This event is nearly full

Digital via Zoom
28 September 2021
10:00 - 13:00
Managing employee mental health - digital event

This 3-hour digital event is based on our popular face to face training. It has been tailored specifically to help you support employee mental health issues during these unprecedented times.

Through guidance, discussion and activities, this interactive event will provide you with the skills and knowledge you need to confidently manage good employee mental health, both remotely and in the workplace.



Digital via Zoom
30 September 2021
09:30 - 12:30
Recruitment, selection and induction - digital event

Most employers appreciate that the success of their business is dependent on their staff. However, finding the right people with the necessary abilities and skills, and then retaining them, requires knowledge and expertise.

This 3-hour digital event takes delegates through both the legal and good practice elements of an effective, fair and lawful recruitment process.



Digital via Zoom
1 October 2021
09:30 - 12:30
Hybrid working: getting it right - digital event

The landscape of work has changed dramatically since the global pandemic forced many workers into homeworking. 

Countless recent studies indicate that, post pandemic, many employees will continue to balance working remotely with attending the workplace – a hybrid working approach. 



Digital via Zoom
6 October 2021
09:30 - 12:30
Contracts and written statements - digital event

This 3-hour digital event will provide you with guidance on how to create, agree, vary and terminate a contract of employment. It will also cover the relevant employment law and good practice relating to contracts and written statements.



Digital via Zoom
7 October 2021
09:30 - 12:30
Having difficult conversations - digital event

One of the most challenging aspects of managing performance is initiating conversations around sensitive topics.

This 3-hour digital event will give you an overview of effective techniques for managing difficult conversations with employees with confidence.



Digital via Zoom
12 October 2021
13:30 - 16:30
Conducting investigations - digital event

This digital event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 12th of October 2021, 13:30 - 16:30
  • Day 2 - 13th of October 2021, 13:30 - 16:30


Digital via Zoom
18 October 2021
09:30 - 12:30
HR for beginners - digital event

This digital event will introduce you to the fundamentals of employing people. It maps the employment relationship from recruitment, issuing contracts, managing holidays, absence and disciplinary matters, through to ending the employment relationship.

You will also receive a helpful tool kit of sample policies and letters to use in your workplace.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 18th of October 2021, 09:30 - 12:30
  • Day 2 - 19th of October 2021, 09:30 - 12:30


Digital via Zoom
20 October 2021
09:30 - 12:30
Managing performance and staff appraisals - digital event

Performance management can help businesses achieve success by getting the best from their employees. This can be particularly important during difficult economic times. 

This 3-hour digital event will enable you to understand and effectively utilise performance management processes in the workplace.



Digital via Zoom
22 November 2021
10:00 - 13:00
Managing the unmanageable - digital event

In the workplace, wherever there are people there can be challenging behaviours. Extreme behaviours need to be managed; simply hoping for change is not an effective strategy. This digital event will give you the skills and confidence you need to address difficult behaviours.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

  • Day 1 - 22nd of November 2021, 10:00 – 13:00
  • Day 2 - 23rd of November 2021, 10:00 – 13:00


Digital via Zoom
29 November 2021
13:30 - 16:30
Hybrid working: getting it right - digital event

The landscape of work has changed dramatically since the global pandemic forced many workers into homeworking. 

Countless recent studies indicate that, post pandemic, many employees will continue to balance working remotely with attending the workplace – a hybrid working approach. 



Digital via Zoom
13 December 2021
00:00 - 00:00
CIWM - mediation training accredited - digital event

 This course provides training and accreditation for you to:

  • Become an internal mediator in your workplace
  • Gain accreditation if you are already workplace mediator 
  • Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days. 

The training runs from 09:30 - 16:30 each day and the dates are:

  • Week One: 13th, 14th and 15th December, 2021
  • Week Two: 20th and 21st December, 2021

This is a digital event.



Digital via Zoom