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All Acas events in the West Midlands region

Click on an event for more information and to book places. 

28 April 2017
09:30 - 16:00 Full
Recruitment, Selection and Interviewing Skills

Recruitment, Selection and Interviewing Skills

How to find and appoint the right employee.
This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Birmingham
3 May 2017
09:30 - 16:00 Nearly Full
Managing Discipline and Grievance

This course will help develop your knowledge and skills when managing or conducting employee discipline and or grievance procedures.


This event is nearly full

STAFFORD
9 May 2017
09:30 - 16:00
Managing absence at work

Practical guidance on improving employee attendance at work.

This event includes an interactive afternoon session where delegates will be taken through the communication skills required to conduct effective return to work interviews. Delegates will also have an opportunity to consolidate on what they have learnt through tutor lead exercises and group role play.


Birmingham
10 May 2017
09:30 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Bromsgrove
10 May 2017
09:30 - 12:30 Nearly Full
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.
Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.

Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.

This event is nearly full

STAFFORD
10 May 2017
09:30 - 16:00 Nearly Full
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.

This event is nearly full

Birmingham
15 May 2017
09:30 - 16:00
Mediation Skills for Managers

A practical course to provide the skills and information for managers to operate effectively within your organisation.

Birmingham
16 May 2017
09:30 - 12:30
Handling Grievances Effectively

In this half day event we consider how grievance procedures could be adapted to handle workplace interpersonal relationship problems.

Birmingham
17 May 2017
09:30 - 16:00
Conducting Appraisals

In a difficult economic environment it is important that businesses get the most from their staff. This course will enable delegates to use best practice when preparing for and conducting appraisal meetings with staff, and understand where these meetings sit within the wider context of performance management systems.

Coventry
17 May 2017
09:30 - 13:00
Equality, Diversity and Discrimination: the essentials

This half day training session covers the essentials of Equality and Diversity that all organisations, employee representatives and HR professionals need to be aware of.


We’ll be covering the different types of discrimination – including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.


The session will include the most recent changes brought about by the Equality Act.



STAFFORD
18 May 2017
09:30 - 12:30
Contracts of Employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Bromsgrove
23 May 2017
09:30 - 16:00
Having difficult conversations

This course provides you with practical and effective techniques to conduct and manage difficult conversations with staff.

Birmingham
24 May 2017
09:30 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

Stourport-on-Severn
24 May 2017
09:30 - 16:00
Building Resilience in the Workplace

Resilience is the ability of an individual or organisation to positively respond and successfully adapt to difficult events or circumstances. 


Our resilience training will help leaders, managers and HR practitioners to improve levels of resilience within their workforce.  The more resilient an individual, the better they will be able to protect their overall wellbeing and performance levels.


It’s currently a hot topic in people management, with organisations that have invested in resilience training reporting better productivity, improved sickness absence and higher morale.



Birmingham
25 May 2017
09:30 - 12:30
Dress in the workplace, tattoos and piercings

What are you allowed to ask your employees to wear? And how far can you influence how they present themselves in the workplace and to your customers?

This can be a very tricky issue which has led many employers into high profile debates in the media spotlight.

In this half-day course, our experienced trainers will explain, in a practical and straightforward way, employer and employee rights, the benefits of having a dress code policy and how best to successfully implement one.




Bromsgrove
25 May 2017
09:30 - 16:00
Conducting Disciplinary Hearings

In this full day event we examine the process of carrying out disciplinary and appeals hearings.

Birmingham
6 June 2017
09:30 - 16:00
Dignity and respect in the workplace

This In-Depth session will show you how to open the door to dignity and respect at work as a way of unlocking the talent in your employees. We focus on practical steps you can take to create a culture that protects your business whilst helping it flourish.

Worcester
6 June 2017
09:30 - 16:00
Managing absence at work

Practical guidance on improving employee attendance at work.

This event includes an interactive afternoon session where delegates will be taken through the communication skills required to conduct effective return to work interviews. Delegates will also have an opportunity to consolidate on what they have learnt through tutor lead exercises and group role play.


Birmingham
7 June 2017
09:30 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

STAFFORD
8 June 2017
09:30 - 16:00
Managing challenging behaviour in the workplace

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Birmingham
8 June 2017
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.
Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.

Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Coventry
12 June 2017
09:30 - 16:00
Recruitment, Selection and Interviewing Skills

Recruitment, Selection and Interviewing Skills

How to find and appoint the right employee.


Bromsgrove
12 June 2017
09:30 - 13:00
Working with Unconscious Bias

This course provides an introduction to Unconscious Bias, the effects it can have in the workplace and positive ways to overcome it.

Coventry
15 June 2017
09:30 - 16:00
Negotiating Skills

How negotiating methods can be used to achieve better deals and create longer lasting relationships.

Birmingham
20 June 2017
09:30 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Bromsgrove
20 June 2017
09:30 - 16:00
Understanding and preventing stress in the workplace

An in-depth programme exploring signs and symptoms of workplace stress, responsibilities in relation to the HSE management standards (including recent developments of this model) and detailed guidance on the competencies required to effectively manage stress in the workplace.

Birmingham
27 June 2017
09:30 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Hereford
28 June 2017
09:30 - 16:00
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

STAFFORD
17 July 2017
09:30 - 00:00
CIWM Certificate in Internal Workplace Mediation

Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.

 



Birmingham