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Help & advice for employers and employees


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All Acas events in the West Midlands region

Click on an event for more information and to book places. 

28 March 2017
09:30 - 12:30 Nearly Full
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.


Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.

This event is nearly full

Stoke-on-Trent
28 March 2017
09:30 - 16:00
Understanding and preventing stress in the workplace

An in-depth programme exploring signs and symptoms of workplace stress, responsibilities in relation to the HSE management standards (including recent developments of this model) and detailed guidance on the competencies required to effectively manage stress in the workplace.

Birmingham
29 March 2017
09:15 - 13:00
I'm an employer.....get me out of here - Mock Employment Tribunal

Whilst the challenge faced by Claimants and Respondents might not be quite as daunting as those faced by celebrities in the jungle, attending a tribunal hearing can still be a scary prospect.

"I don't know what to expect - how do tribunals work?"

"What if they ask me a question I can't answer?"

"What sort of evidence do I need?"

"What if the Judge doesn't like the way we've done things?"

"How many witnesses will we need to bring?"

These are just some of the many questions people ask when facing the prospect of appearing at an Employment Tribunal.

This event promises to be informative, enjoyable, myth-busting and interactive for all delegates.  It will give you an opportunity, in a safe environment, to see how a tribunal works; to watch a mock tribunal take place and to see how decisions are made.

Irwin Mitchell Solicitors will lead you through the process via role play scenarios.  You will see witnesses under examination as the evidence unfolds, and ultimately the judge will deliver their judgement.  You will also get the chance to say what you think the outcome should be.

Irwin Mitchell Solicitors will field a team of expert employment lawyers who bring much experience of dealing with Employment Tribunal claims, and delegates will be able to put questions to the solicitors involved during the course of the event.

Acas will explain the alternatives available to attending tribunal provided via its conciliation service, and the new Early Conciliation procedures which are now mandatory.


Birmingham
3 April 2017
09:30 - 16:00 Full
Managing the unmanageable - extremely challenging people

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.

This training event is fully booked, please check our programme for an alternative Acas event which meets your needs, or phone 0300 123 1150 to find out about future events.

Birmingham
4 April 2017
09:30 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.



A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.


Birmingham
5 April 2017
09:30 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Birmingham
11 April 2017
09:30 - 12:30
Gender Pay Reporting

New legislation on Gender Pay reporting is due to be introduced in late 2016 with the first measures taking effect from April 2017.

It will be soon be compulsory for organisations with over 250 employees to measure and report on their Gender Pay gap.

The new legislation will apply to public and private businesses and voluntary sector organisations. NB: Whether wholly Welsh authorities are required to do so will be a matter for the Welsh Government and is yet to be determined.

Organisations employing more than 250 employees may need to review their current pay systems, other people policies and reporting processes to make sure they can best comply with the new legislation.

 



Birmingham
11 April 2017
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.
Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.

Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Birmingham
20 April 2017
09:30 - 16:00
Managing Discipline and Grievance

This course will help develop your knowledge and skills when managing or conducting employee discipline and or grievance procedures.




Birmingham
25 April 2017
09:30 - 16:00 Nearly Full
Conducting Investigations

How to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings. This event is nearly full

Birmingham
27 April 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



STAFFORD
27 April 2017
09:30 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Wellington near Telford
28 April 2017
09:30 - 16:00
Recruitment, Selection and Interviewing Skills

Recruitment, Selection and Interviewing Skills

How to find and appoint the right employee.


Birmingham
3 May 2017
09:30 - 16:00
Managing Discipline and Grievance

This course will help develop your knowledge and skills when managing or conducting employee discipline and or grievance procedures.




STAFFORD
9 May 2017
09:30 - 16:00
Managing absence at work

Practical guidance on improving employee attendance at work.

This event includes an interactive afternoon session where delegates will be taken through the communication skills required to conduct effective return to work interviews. Delegates will also have an opportunity to consolidate on what they have learnt through tutor lead exercises and group role play.


Birmingham
10 May 2017
09:30 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Bromsgrove
10 May 2017
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.


Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



STAFFORD
10 May 2017
09:30 - 16:00 Nearly Full
Managing conflict

This training session will explore the causes and effects of conflict at both an individual and organisational level. We will provide insights into the different ways people react to conflict and how this can ultimately affect productivity.


The event will give delegates the skills, knowledge and confidence to identify issues earlier and to deal with conflict more effectively. The event is based on Acas’ unique experience in resolving conflict in the workplace and our insight into the behaviours that can often damage working relationships.

This event is nearly full

Birmingham
15 May 2017
09:30 - 16:00
Mediation Skills for Managers

A practical course to provide the skills and information for managers to operate effectively within your organisation.

Birmingham
16 May 2017
09:30 - 12:30
Handling Grievances Effectively

In this half day event we consider how grievance procedures could be adapted to handle workplace interpersonal relationship problems.

Birmingham
17 May 2017
09:30 - 16:00
Conducting Appraisals

In a difficult economic environment it is important that businesses get the most from their staff. This course will enable delegates to use best practice when preparing for and conducting appraisal meetings with staff, and understand where these meetings sit within the wider context of performance management systems.

Coventry
17 May 2017
09:30 - 13:00
Behaviours at work - understanding the unacceptable

Unacceptable behaviours, such as bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover, and lower staff morale which can reduce productivity.


The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.


This event provides delegates with valuable information about what constitutes unacceptable behaviour and bullying and harassment. We outline what the law says (in regards to the Equality Act) and the views of the Tribunals. We then look at the responsibilities you have as an employer and the implications for choosing not to address these issues.



STAFFORD
18 May 2017
09:30 - 12:30
Contracts of Employment - How to get it right

This course provides detailed guidance on how to create, agree, vary or terminate employment contracts.

Bromsgrove
23 May 2017
09:30 - 16:00
Having difficult conversations

This course provides you with practical and effective techniques to conduct and manage difficult conversations with staff.

Birmingham
24 May 2017
09:30 - 16:00
Building Resilience in the Workplace

Resilience is the ability of an individual or organisation to positively respond and successfully adapt to difficult events or circumstances. 


Our resilience training will help leaders, managers and HR practitioners to improve levels of resilience within their workforce.  The more resilient an individual, the better they will be able to protect their overall wellbeing and performance levels.


It’s currently a hot topic in people management, with organisations that have invested in resilience training reporting better productivity, improved sickness absence and higher morale.



Birmingham
25 May 2017
09:30 - 12:30
Dress in the workplace, tattoos and piercings

What are you allowed to ask your employees to wear? And how far can you influence how they present themselves in the workplace and to your customers?

This can be a very tricky issue which has led many employers into high profile debates in the media spotlight.

In this half-day course, our experienced trainers will explain, in a practical and straightforward way, employer and employee rights, the benefits of having a dress code policy and how best to successfully implement one.




Bromsgrove
25 May 2017
09:30 - 16:00
Conducting Disciplinary Hearings

In this full day event we examine the process of carrying out disciplinary and appeals hearings.

Birmingham
6 June 2017
09:30 - 16:00
Dignity and respect in the workplace

This In-Depth session will show you how to open the door to dignity and respect at work as a way of unlocking the talent in your employees. We focus on practical steps you can take to create a culture that protects your business whilst helping it flourish.

Worcester
6 June 2017
09:30 - 16:00
Managing absence at work

Practical guidance on improving employee attendance at work.

This event includes an interactive afternoon session where delegates will be taken through the communication skills required to conduct effective return to work interviews. Delegates will also have an opportunity to consolidate on what they have learnt through tutor lead exercises and group role play.


Birmingham
7 June 2017
09:30 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

STAFFORD
8 June 2017
09:30 - 12:30
Employment Law Update

The legal landscape and how it affects your business, or workplace, is constantly evolving.

Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.


Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation.



Coventry
8 June 2017
09:30 - 16:00
Managing the unmanageable - extremely challenging people

In the workplace, wherever there are people there can be challenging behaviours. Some are so extreme that hoping they would just change is not an effective strategy.


This course will give you the skills and confidence to manage these effectively.



Birmingham
15 June 2017
09:30 - 16:00
Negotiating Skills

How negotiating methods can be used to achieve better deals and create longer lasting relationships.

Birmingham
20 June 2017
09:30 - 16:00
Human Resource Management for Beginners

This practical event provides an introduction to the fundamentals of employing people. The course maps the employment relationship from recruitment, to issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship.


A helpful tool kit of sample policies and letters is provided to delegates for use back in their workplace.



Bromsgrove
20 June 2017
09:30 - 16:00
Understanding and preventing stress in the workplace

An in-depth programme exploring signs and symptoms of workplace stress, responsibilities in relation to the HSE management standards (including recent developments of this model) and detailed guidance on the competencies required to effectively manage stress in the workplace.

Birmingham
27 June 2017
09:30 - 16:00
Essential Skills for Supervisors

Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Hereford
17 July 2017
09:30 - 00:00
CIWM Certificate in Internal Workplace Mediation

Accredited workplace mediator training (5 days). Equipping and accrediting people as mediators in their workplace.

 



Birmingham