All Acas events

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

One of the most challenging parts of managing people is having conversations around sensitive or emotionally charged topics.

Difficult conversations are often things managers find themselves avoiding or delaying. This can have an impact on an organisation and morale.

Successfully addressing sensitive issues can:

• prevent bullying at work
• deal with conflict between colleagues
• uncover underlying issues
• support workers with personal issues
• create clear boundaries within teams
• increase employee engagement

This training will give you new skills and techniques to confidently handle challenging conversations at work.

• decreased morale and demotivation
• division in teams 
• absenteeism 
• grievances

Facilitated conversations are an important informal approach to resolve conflict at the earliest opportunity. They help employees to work towards a resolution and can help managers to set clear expectations if an agreement is not reached.

When  used properly and at an early stage, facilitated conversations can help:

• resolve issues informally
• save money and time
• improve working relationships between employees
• create a supportive culture
• prevent future disputes

This training will give you the practical skills to help you facilitate a conversation between two people  in conflict. 

It will enhance your management skillset and better establish you as someone that people can approach to help resolve issues at work.

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to:

• write, review, or operate workplace policies 
• handle recruitment, onboard new staff and offboard leavers
• ensure compliance with workplace procedures such as absence and discipline
• know how to access further support

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand basic legal principles
• apply good practice
• identify your responsibilities 

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

Making redundancies can be a stressful and time-consuming process and is often difficult for everyone involved.

When handling redundancies, getting the basics right can help:

• maintain good relationships at work
• reduce stress and uncertainty
• reduce the risk of employment tribunal claims
• establish a productive working environment post redundancy

This event will cover legal and practical considerations to help you confidently handle a redundancy situation at work.

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

• increase confidence in line managers
• support wellbeing of employees
• prevent absence
• reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to:

• write, review, or operate workplace policies 
• handle recruitment, onboard new staff and offboard leavers
• ensure compliance with workplace procedures such as absence and discipline
• know how to access further support

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand basic legal principles
• apply good practice
• identify your responsibilities

Job applicants are protected by equality law, even if they are not successful. Employers must follow a fair and non-discriminatory process during recruitment.

We will explore how the Equality Act 2010 applies to the recruitment process, alongside good practice measures that help to make recruitment inclusive. 

Employers who adopt inclusive practices when planning and conducting a recruitment process can:

• improve decision making
• access a wider talent pool
• retain more employees
• reduce the risk of discrimination
• benefit from improved diversity and inclusion

This training will help you build upon your current knowledge of equality law and show you how to apply inclusive practice throughout the recruitment process.

Around 1 in 7 of the UK population are neurodivergent. This means they have natural differences in how their brains behave and process information. Common types of neurodivergence are:

• autism
• ADHD
• dyslexia
• dyspraxia

This training focuses on practical steps organisations can take to support individuals and create a neuroinclusive environment.

Knowing how to create a neuroinclusive environment can:

• improve productivity through support and psychological safety for employees
• help people to perform to their full potential
• improve diversity by attracting employees with a wider range of skills and experience
• reduce absence and employee turnover
• reduce the risk of conflict and legal disputes

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

Employers need to manage the performance of their employees. 

Underperforming employees or teams can cause significant disruption and have a real impact on organisations. 

Setting clear objectives and expectations can help: 

• better motivate people and teams
• set standards and benchmarks
• communicate business needs
• recognise the work of those performing well

This training will help you feel confident in managing performance, setting targets and communicating expectations. This will help:

• establish good working relationships between managers and teams
• promote organisational growth
• retain the best people

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to:

• write, review, or operate workplace policies 
• handle recruitment, onboard new staff and offboard leavers
• ensure compliance with workplace procedures such as absence and discipline
• know how to access further support

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand basic legal principles
• apply good practice
• identify your responsibilities

One of the most challenging parts of managing people is having conversations around sensitive or emotionally charged topics.

Difficult conversations are often things managers find themselves avoiding or delaying. This can have an impact on an organisation and morale.

Successfully addressing sensitive issues can:

• prevent bullying at work
• deal with conflict between colleagues
• uncover underlying issues
• support workers with personal issues
• create clear boundaries within teams
• increase employee engagement

This training will give you new skills and techniques to confidently handle challenging conversations at work. 

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

Unacceptable behaviours, such as banter and bullying can have a huge impact on people, teams and organisations.

People managers are at the frontline when it comes to being able to identity inappropriate behaviours and will often be the person expected to deal with them. 

Managers need to challenge inappropriate behaviour early to prevent matters escalating. This will help:

• reduce poor behaviour
• increase staff morale and engagement
• improve productivity
• reduce staff turnover
• minimise the risk of legal claims against yourself or your organisation

This training will help you confidently deal with issues as they arise and create a positive culture at work. It helps prepare all employees to stand against bullying and to take action

One of the most challenging parts of managing people is having conversations around sensitive or emotionally charged topics.

Difficult conversations are often things managers find themselves avoiding or delaying. This can have an impact on an organisation and morale.

Successfully addressing sensitive issues can:

• prevent bullying at work
• deal with conflict between colleagues
• uncover underlying issues
• support workers with personal issues
• create clear boundaries within teams
• increase employee engagement

This training will give you new skills and techniques to confidently handle challenging conversations at work.

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

Conflict at work can be disruptive, time consuming and costly.

Mediation is a proven and effective way of resolving differences between employees and rebuilding working relationships.

Mediation can:

• allow each person to air their issues in a safe environment
• identify areas of common ground
• help create acceptable solutions for both sides

Organisations with people trained in mediation can benefit from:

• reduced levels of conflict
• better teamworking
• reduced grievances, absences and turnover

This training will help you gain the skills, techniques and confidence to become an effective mediator in your workplace. 

You will gain a recognised mediation accreditation upon successful completion of the course.

Acas is the recognised authority in dispute resolution. You will learn directly from our mediation experts, who have extensive personal experience in resolving conflict at work.

This training course is accredited by NCFE, a trusted and recognised awarding organisation. NCFE verifies and quality assures the assessments. An assessment in your learning will be included as part of the process.

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to:

• write, review, or operate workplace policies 
• handle recruitment, onboard new staff and offboard leavers
• ensure compliance with workplace procedures such as absence and discipline
• know how to access further support

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand basic legal principles
• apply good practice
• identify your responsibilities

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

Employers need to manage the performance of their employees. 

Underperforming employees or teams can cause significant disruption and have a real impact on organisations. 

Setting clear objectives and expectations can help: 

• better motivate people and teams
• set standards and benchmarks
• communicate business needs
• recognise the work of those performing well

This training will help you feel confident in managing performance, setting targets and communicating expectations. This will help:

• establish good working relationships between managers and teams
• promote organisational growth
• retain the best people

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to:

• write, review, or operate workplace policies 
• handle recruitment, onboard new staff and offboard leavers
• ensure compliance with workplace procedures such as absence and discipline
• know how to access further support

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand basic legal principles
• apply good practice
• identify your responsibilities 

Where an employee has a disability, an employer has a legal obligation to make reasonable adjustments under the Equality Act.

Sometimes, people who have long term physical or mental health conditions may not recognise themselves as having a disability.  However, they may benefit from adjustments at work. 

Taking a positive and practical approach to making workplace adjustments can help an organisation to:

• recruit employees from a diverse talent pool
• improve productivity
• retain employees
• create an inclusive and supportive working environment
• reduce the risk of discrimination claims

This training will help you develop confidence in holding conversations about and making reasonable adjustments for employees with health conditions.

One of the most challenging parts of managing people is having conversations around sensitive or emotionally charged topics.

Difficult conversations are often things managers find themselves avoiding or delaying. This can have an impact on an organisation and morale.

Successfully addressing sensitive issues can:

• prevent bullying at work
• deal with conflict between colleagues
• uncover underlying issues
• support workers with personal issues
• create clear boundaries within teams
• increase employee engagement

This training will give you new skills and techniques to confidently handle challenging conversations at work. 

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

Employers are legally obliged to provide a written statement of terms and conditions of employment. This should be issued to employees by day one of their employment. 

Many people work under verbal contracts, but this could lead to disputes or legal claims, which presents significant risk for employers.

A well written contract  can help:

• clarify roles and expectations
• give certainty about everyone’s rights and responsibilities
• clarify entitlements

You will leave this training more able to:

• get contracts right
• set clear expectations with your employees
• reduce the risk of legal claims

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

Mental health, like physical health, can change throughout our lives. 

Organisations benefit from encouraging people to talk openly about mental health and issues such as stress, anxiety and wellbeing.

Managers who are skilled at supporting mental health in the workplace can:

• reduce absence
• minimise staff turnover
• avoid potential conflict
• increase productivity

This training will provide you with the skills and knowledge to confidently address issues. It will help you have more effective conversations about mental health and to create an open and inclusive culture.

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

Employers must ensure workers are paid correctly in accordance with the law. Breach of contract and unlawful deduction claims can be costly. 

By getting pay wrong you risk:

• grievances
• demotivated employees
• potential fines
• legal claims

This training will make sure you are up to date with the latest legislation and good practice. It will help you understand the rules around pay and deductions and ensure your approach is both compliant and fair.

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

Around 1 in 7 of the UK population are neurodivergent. This means they have natural differences in how their brains behave and process information. Common types of neurodivergence are:

• autism
• ADHD
• dyslexia
• dyspraxia

This training focuses on practical steps organisations can take to support individuals and create a neuroinclusive environment.

Knowing how to create a neuroinclusive environment can:

• improve productivity through support and psychological safety for employees
• help people to perform to their full potential
• improve diversity by attracting employees with a wider range of skills and experience
• reduce absence and employee turnover
• reduce the risk of conflict and legal disputes

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to:

• write, review, or operate workplace policies 
• handle recruitment, onboard new staff and offboard leavers
• ensure compliance with workplace procedures such as absence and discipline
• know how to access further support

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand basic legal principles
• apply good practice
• identify your responsibilities

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to:

• write, review, or operate workplace policies 
• handle recruitment, onboard new staff and offboard leavers
• ensure compliance with workplace procedures such as absence and discipline
• know how to access further support

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand basic legal principles
• apply good practice
• identify your responsibilities

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

• increase confidence in line managers
• support wellbeing of employees
• prevent absence
• reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.

When recruiting and managing people employers must consider equality and fairness at all stages of employment. People at work are protected by equality law. 

We will explore the law around discrimination and look at practical steps for employers and managers to take when creating a diverse and inclusive workplace.

Employers who prioritise good practice around equality, diversity, and inclusion can: 

• recruit from a wider talent pool
• benefit from a diverse range of views and experiences
• improve employee wellbeing
• better represent the diversity of their customers

This training will help build your knowledge of equality, diversity, and inclusion and improve confidence in progressing good practice in your organisation.

Employers need to manage the performance of their employees. 

Underperforming employees or teams can cause significant disruption and have a real impact on organisations. 

Setting clear objectives and expectations can help: 

• better motivate people and teams
• set standards and benchmarks
• communicate business needs
• recognise the work of those performing well

This training will help you feel confident in managing performance, setting targets and communicating expectations. This will help:

• establish good working relationships between managers and teams
• promote organisational growth
• retain the best people

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.



Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships


• help organisations comply with the Acas code of practice on discipline and grievance


• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

Employers have a legal duty to protect their employees and prevent them from being sexually harassed. 

Employers who clearly communicate their policies and expectations on sexual harassment will: 

• more likely comply with their statutory duty 
• have more engaged and productive employees
• improve employee mental health and wellbeing
• experience reduced absence levels and turnover

 This training will discuss practical steps for preventing sexual harassment, creating policies and completing risk assessments. 

It will also provide valuable tips and tactics for reducing sexual harassment that can be applied in any workplace.

• decreased morale and demotivation
• division in teams 
• absenteeism 
• grievances

Facilitated conversations are an important informal approach to resolve conflict at the earliest opportunity. They help employees to work towards a resolution and can help managers to set clear expectations if an agreement is not reached.

When  used properly and at an early stage, facilitated conversations can help:

• resolve issues informally
• save money and time
• improve working relationships between employees
• create a supportive culture
• prevent future disputes

This training will give you the practical skills to help you facilitate a conversation between two people  in conflict. 

It will enhance your management skillset and better establish you as someone that people can approach to help resolve issues at work.

Making redundancies can be a stressful and time-consuming process and is often difficult for everyone involved.

When handling redundancies, getting the basics right can help:

• maintain good relationships at work
• reduce stress and uncertainty
• reduce the risk of employment tribunal claims
• establish a productive working environment post redundancy

This event will cover legal and practical considerations to help you confidently handle a redundancy situation at work.

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

Making redundancies can be a daunting and potentially costly prospect. Employers are legally required to follow a fair process when making redundancies

At this interactive event, you will observe an employer navigating a fictional redundancy procedure for up to 19 employees.  

We will explore the impact on the organisation and its people along the way. 

Attending this mock redundancy will help you:

• Avoid legal pitfalls
• Apply good practice 
• Approach redundancy processes with more confidence

Employee absence can impact both the manager and also colleagues who are asked to cover their work. 

Managing sickness absence and having clear policies can:

• reduce sickness absence levels
• explain the importance of attendance
• help employees understand what is expected of them
• help managers address underlying issues
• improve wellbeing and working relationships
• boost team performance and improve productivity

This training will help you manage absence at work in a fair, consistent and effective way.

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

Employers must ensure workers are paid correctly in accordance with the law. Breach of contract and unlawful deduction claims can be costly. 

By getting pay wrong you risk:

• grievances
• demotivated employees
• potential fines
• legal claims

This training will make sure you are up to date with the latest legislation and good practice. It will help you understand the rules around pay and deductions and ensure your approach is both compliant and fair.

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to:

• write, review, or operate workplace policies 
• handle recruitment, onboard new staff and offboard leavers
• ensure compliance with workplace procedures such as absence and discipline
• know how to access further support

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand basic legal principles
• apply good practice
• identify your responsibilities 

One of the most challenging parts of managing people is having conversations around sensitive or emotionally charged topics.

Difficult conversations are often things managers find themselves avoiding or delaying. This can have an impact on an organisation and morale.

Successfully addressing sensitive issues can:

• prevent bullying at work
• deal with conflict between colleagues
• uncover underlying issues
• support workers with personal issues
• create clear boundaries within teams
• increase employee engagement

This training will give you new skills and techniques to confidently handle challenging conversations at work.

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

Job applicants are protected by equality law, even if they are not successful. Employers must follow a fair and non-discriminatory process during recruitment.

We will explore how the Equality Act 2010 applies to the recruitment process, alongside good practice measures that help to make recruitment inclusive. 

Employers who adopt inclusive practices when planning and conducting a recruitment process can:

• improve decision making
• access a wider talent pool
• retain more employees
• reduce the risk of discrimination
• benefit from improved diversity and inclusion

This training will help you build upon your current knowledge of equality law and show you how to apply inclusive practice throughout the recruitment process.

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

When a disciplinary or grievance issue arises, a thorough investigation helps employers to: 

• gather all relevant facts
• ensure fairness and consistency
• avoid assumptions and costly mistakes
• maintain trust and engagement

This immersive mock event presents a realistic, acted scenario from start to finish.  It offers:

• a step-by-step run-through of a disciplinary investigation process
• a demonstration of best practices
• different perspectives and challenges
• opportunities to ask questions and learn from Acas experts

Attendees will develop practical skills and increased confidence to lead or support investigations that are robust, fair, and compliant with best practice.

When recruiting and managing people employers must consider equality and fairness at all stages of employment. People at work are protected by equality law. 

We will explore the law around discrimination and look at practical steps for employers and managers to take when creating a diverse and inclusive workplace.

Employers who prioritise good practice around equality, diversity, and inclusion can: 

• recruit from a wider talent pool
• benefit from a diverse range of views and experiences
• improve employee wellbeing
• better represent the diversity of their customers

This training will help build your knowledge of equality, diversity, and inclusion and improve confidence in progressing good practice in your organisation.

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to:

• write, review, or operate workplace policies 
• handle recruitment, onboard new staff and offboard leavers
• ensure compliance with workplace procedures such as absence and discipline
• know how to access further support

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand basic legal principles
• apply good practice
• identify your responsibilities

Conflict at work can be disruptive, time consuming and costly.

Mediation is a proven and effective way of resolving differences between employees and rebuilding working relationships.

Mediation can:

• allow each person to air their issues in a safe environment
• identify areas of common ground
• help create acceptable solutions for both sides

Organisations with people trained in mediation can benefit from:

• reduced levels of conflict
• better teamworking
• reduced grievances, absences and turnover

This training will help you gain the skills, techniques and confidence to become an effective mediator in your workplace. 

You will gain a recognised mediation accreditation upon successful completion of the course.

Acas is the recognised authority in dispute resolution. You will learn directly from our mediation experts, who have extensive personal experience in resolving conflict at work.

This training course is accredited by NCFE, a trusted and recognised awarding organisation. NCFE verifies and quality assures the assessments. An assessment in your learning will be included as part of the process.

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

Job applicants are protected by equality law, even if they are not successful. Employers must follow a fair and non-discriminatory process during recruitment.

We will explore how the Equality Act 2010 applies to the recruitment process, alongside good practice measures that help to make recruitment inclusive. 

Employers who adopt inclusive practices when planning and conducting a recruitment process can:

• improve decision making
• access a wider talent pool
• retain more employees
• reduce the risk of discrimination
• benefit from improved diversity and inclusion

This training will help you build upon your current knowledge of equality law and show you how to apply inclusive practice throughout the recruitment process.

Mental health, like physical health, can change throughout our lives. 

Organisations benefit from encouraging people to talk openly about mental health and issues such as stress, anxiety and wellbeing.

Managers who are skilled at supporting mental health in the workplace can:

• reduce absence
• minimise staff turnover
• avoid potential conflict
• increase productivity

This training will provide you with the skills and knowledge to confidently address issues. It will help you have more effective conversations about mental health and to create an open and inclusive culture. 

Working closely with trade unions can help organisations to:

• improve employee relations
• be seen as an employer of choice
• reduce work conflict
• support smoother change management
• enhance communication channels

This training provides practical guidance for leaders and people professionals on how to build effective relationships with trade unions.

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to:

• write, review, or operate workplace policies 
• handle recruitment, onboard new staff and offboard leavers
• ensure compliance with workplace procedures such as absence and discipline
• know how to access further support

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand basic legal principles
• apply good practice
• identify your responsibilities

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

One of the most challenging parts of managing people is having conversations around sensitive or emotionally charged topics.

Difficult conversations are often things managers find themselves avoiding or delaying. This can have an impact on an organisation and morale.

Successfully addressing sensitive issues can:

• prevent bullying at work
• deal with conflict between colleagues
• uncover underlying issues
• support workers with personal issues
• create clear boundaries within teams
• increase employee engagement

This training will give you new skills and techniques to confidently handle challenging conversations at work. 

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

Making redundancies can be a stressful and time-consuming process and is often difficult for everyone involved.

When handling redundancies, getting the basics right can help:

• maintain good relationships at work
• reduce stress and uncertainty
• reduce the risk of employment tribunal claims
• establish a productive working environment post redundancy

This event will cover legal and practical considerations to help you confidently handle a redundancy situation at work.

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to:

• write, review, or operate workplace policies 
• handle recruitment, onboard new staff and offboard leavers
• ensure compliance with workplace procedures such as absence and discipline
• know how to access further support

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand basic legal principles
• apply good practice
• identify your responsibilities

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to:

• write, review, or operate workplace policies 
• handle recruitment, onboard new staff and offboard leavers
• ensure compliance with workplace procedures such as absence and discipline
• know how to access further support

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand basic legal principles
• apply good practice
• identify your responsibilities 

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

Employers must ensure workers are paid correctly in accordance with the law. Breach of contract and unlawful deduction claims can be costly. 

By getting pay wrong you risk:

• grievances
• demotivated employees
• potential fines
• legal claims

This training will make sure you are up to date with the latest legislation and good practice. It will help you understand the rules around pay and deductions and ensure your approach is both compliant and fair.

One of the most challenging parts of managing people is having conversations around sensitive or emotionally charged topics.

Difficult conversations are often things managers find themselves avoiding or delaying. This can have an impact on an organisation and morale.

Successfully addressing sensitive issues can:

• prevent bullying at work
• deal with conflict between colleagues
• uncover underlying issues
• support workers with personal issues
• create clear boundaries within teams
• increase employee engagement

This training will give you new skills and techniques to confidently handle challenging conversations at work.

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

• decreased morale and demotivation
• division in teams 
• absenteeism 
• grievances

Facilitated conversations are an important informal approach to resolve conflict at the earliest opportunity. They help employees to work towards a resolution and can help managers to set clear expectations if an agreement is not reached.

When  used properly and at an early stage, facilitated conversations can help:

• resolve issues informally
• save money and time
• improve working relationships between employees
• create a supportive culture
• prevent future disputes

This training will give you the practical skills to help you facilitate a conversation between two people  in conflict. 

It will enhance your management skillset and better establish you as someone that people can approach to help resolve issues at work.

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

• increase confidence in line managers
• support wellbeing of employees
• prevent absence
• reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.

Employers have a legal duty to protect their employees and prevent them from being sexually harassed. 



Employers who clearly communicate their policies and expectations on sexual harassment will: 

• more likely comply with their statutory duty 


• have more engaged and productive employees


• improve employee mental health and wellbeing


• experience reduced absence levels and turnover

 This training will discuss practical steps for preventing sexual harassment, creating policies and completing risk assessments. 

It will also provide valuable tips and tactics for reducing sexual harassment that can be applied in any workplace.

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

Employers need to manage the performance of their employees. 

Underperforming employees or teams can cause significant disruption and have a real impact on organisations. 

Setting clear objectives and expectations can help: 

• better motivate people and teams
• set standards and benchmarks
• communicate business needs
• recognise the work of those performing well

This training will help you feel confident in managing performance, setting targets and communicating expectations. This will help:

• establish good working relationships between managers and teams
• promote organisational growth
• retain the best people

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

Working closely with trade unions can help organisations to:

• improve employee relations
• be seen as an employer of choice
• reduce work conflict
• support smoother change management
• enhance communication channels

This training provides practical guidance for leaders and people professionals on how to build effective relationships with trade unions.

Many employers are aware of mental health and the impact it can have for organisations. But they may not know about proactive approaches they can take to support workers.  

Organisations are more likely to thrive and attract and retain staff if workers: 

• can talk openly about their mental health 
• feel supported and encouraged to develop coping strategies 

Join us at this event to: 

• explore mental health, stress, and burnout 
• understand employer responsibilities and duty of care 
• discuss practical steps to help create a healthy and productive workforce

Employers must ensure workers are paid correctly in accordance with the law. Breach of contract and unlawful deduction claims can be costly. 

By getting pay wrong you risk:

• grievances
• demotivated employees
• potential fines
• legal claims

This training will make sure you are up to date with the latest legislation and good practice. It will help you understand the rules around pay and deductions and ensure your approach is both compliant and fair.

Employers are legally obliged to provide a written statement of terms and conditions of employment. This should be issued to employees by day one of their employment. 

Many people work under verbal contracts, but this could lead to disputes or legal claims, which presents significant risk for employers.

A well written contract  can help:

• clarify roles and expectations
• give certainty about everyone’s rights and responsibilities
• clarify entitlements

You will leave this training more able to:

• get contracts right
• set clear expectations with your employees
• reduce the risk of legal claims

One of the most challenging parts of managing people is having conversations around sensitive or emotionally charged topics.

Difficult conversations are often things managers find themselves avoiding or delaying. This can have an impact on an organisation and morale.

Successfully addressing sensitive issues can:

• prevent bullying at work
• deal with conflict between colleagues
• uncover underlying issues
• support workers with personal issues
• create clear boundaries within teams
• increase employee engagement

This training will give you new skills and techniques to confidently handle challenging conversations at work. 

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to:

• write, review, or operate workplace policies 
• handle recruitment, onboard new staff and offboard leavers
• ensure compliance with workplace procedures such as absence and discipline
• know how to access further support

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand basic legal principles
• apply good practice
• identify your responsibilities 

Around 1 in 7 of the UK population are neurodivergent. This means they have natural differences in how their brains behave and process information. Common types of neurodivergence are:

• autism
• ADHD
• dyslexia
• dyspraxia

This training focuses on practical steps organisations can take to support individuals and create a neuroinclusive environment.

Knowing how to create a neuroinclusive environment can:

• improve productivity through support and psychological safety for employees
• help people to perform to their full potential
• improve diversity by attracting employees with a wider range of skills and experience
• reduce absence and employee turnover
• reduce the risk of conflict and legal disputes

Conflict at work can be disruptive, time consuming and costly.

Mediation is a proven and effective way of resolving differences between employees and rebuilding working relationships.

Mediation can:

• allow each person to air their issues in a safe environment
• identify areas of common ground
• help create acceptable solutions for both sides

Organisations with people trained in mediation can benefit from:

• reduced levels of conflict
• better teamworking
• reduced grievances, absences and turnover

This training will help you gain the skills, techniques and confidence to become an effective mediator in your workplace. 

You will gain a recognised mediation accreditation upon successful completion of the course.

Acas is the recognised authority in dispute resolution. You will learn directly from our mediation experts, who have extensive personal experience in resolving conflict at work.

This training course is accredited by NCFE, a trusted and recognised awarding organisation. NCFE verifies and quality assures the assessments. An assessment in your learning will be included as part of the process.

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

Conflict at work can be disruptive, time consuming and costly.

Mediation is a proven and effective way of resolving differences between employees and rebuilding working relationships.

Mediation can:

• allow each person to air their issues in a safe environment
• identify areas of common ground
• help create acceptable solutions for both sides

Organisations with people trained in mediation can benefit from:

• reduced levels of conflict
• better teamworking
• reduced grievances, absences and turnover

This training will help you gain the skills, techniques and confidence to become an effective mediator in your workplace. 

You will gain a recognised mediation accreditation upon successful completion of the course.

Acas is the recognised authority in dispute resolution. You will learn directly from our mediation experts, who have extensive personal experience in resolving conflict at work.

This training course is accredited by NCFE, a trusted and recognised awarding organisation. NCFE verifies and quality assures the assessments. An assessment in your learning will be included as part of the process.

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

Unacceptable behaviours, such as banter and bullying can have a huge impact on people, teams and organisations.

People managers are at the frontline when it comes to being able to identity inappropriate behaviours and will often be the person expected to deal with them. 

Managers need to challenge inappropriate behaviour early to prevent matters escalating. This will help:

• reduce poor behaviour
• increase staff morale and engagement
• improve productivity
• reduce staff turnover
• minimise the risk of legal claims against yourself or your organisation

This training will help you confidently deal with issues as they arise and create a positive culture at work. It helps prepare all employees to stand against bullying and to take action

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to:

• write, review, or operate workplace policies 
• handle recruitment, onboard new staff and offboard leavers
• ensure compliance with workplace procedures such as absence and discipline
• know how to access further support

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand basic legal principles
• apply good practice
• identify your responsibilities

Employers sometimes need to change employees’ roles, working practices and written terms and conditions. This can cause:

• conflict and strained working relationships
• confusion and productivity impact
• risk of legal claims

This training will help you get a better understanding of how to change a contract. This will help you to: 

• follow the law and good practice when making changes
• reduce the risk of legal claims
• identify the risks and benefits of the options
• make informed decisions 
• maintain good working relationships
• protect morale through change

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

Job applicants are protected by equality law, even if they are not successful. Employers must follow a fair and non-discriminatory process during recruitment.

We will explore how the Equality Act 2010 applies to the recruitment process, alongside good practice measures that help to make recruitment inclusive. 

Employers who adopt inclusive practices when planning and conducting a recruitment process can:

• improve decision making
• access a wider talent pool
• retain more employees
• reduce the risk of discrimination
• benefit from improved diversity and inclusion

This training will help you build upon your current knowledge of equality law and show you how to apply inclusive practice throughout the recruitment process.

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

• increase confidence in line managers
• support wellbeing of employees
• prevent absence
• reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

Making redundancies can be a stressful and time-consuming process and is often difficult for everyone involved.

When handling redundancies, getting the basics right can help:

• maintain good relationships at work
• reduce stress and uncertainty
• reduce the risk of employment tribunal claims
• establish a productive working environment post redundancy

This event will cover legal and practical considerations to help you confidently handle a redundancy situation at work.

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to:

• write, review, or operate workplace policies 
• handle recruitment, onboard new staff and offboard leavers
• ensure compliance with workplace procedures such as absence and discipline
• know how to access further support

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand basic legal principles
• apply good practice
• identify your responsibilities

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

Mental health, like physical health, can change throughout our lives. 

Organisations benefit from encouraging people to talk openly about mental health and issues such as stress, anxiety and wellbeing.

Managers who are skilled at supporting mental health in the workplace can:

• reduce absence
• minimise staff turnover
• avoid potential conflict
• increase productivity

This training will provide you with the skills and knowledge to confidently address issues. It will help you have more effective conversations about mental health and to create an open and inclusive culture. 

Employee absence can impact both the manager and also colleagues who are asked to cover their work. 

Managing sickness absence and having clear policies can:

• reduce sickness absence levels
• explain the importance of attendance
• help employees understand what is expected of them
• help managers address underlying issues
• improve wellbeing and working relationships
• boost team performance and improve productivity

This training will help you manage absence at work in a fair, consistent and effective way.

Employers need to manage the performance of their employees. 

Underperforming employees or teams can cause significant disruption and have a real impact on organisations. 

Setting clear objectives and expectations can help: 

• better motivate people and teams
• set standards and benchmarks
• communicate business needs
• recognise the work of those performing well

This training will help you feel confident in managing performance, setting targets and communicating expectations. This will help:

• establish good working relationships between managers and teams
• promote organisational growth
• retain the best people

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

One of the most challenging parts of managing people is having conversations around sensitive or emotionally charged topics.

Difficult conversations are often things managers find themselves avoiding or delaying. This can have an impact on an organisation and morale.

Successfully addressing sensitive issues can:

• prevent bullying at work
• deal with conflict between colleagues
• uncover underlying issues
• support workers with personal issues
• create clear boundaries within teams
• increase employee engagement

This training will give you new skills and techniques to confidently handle challenging conversations at work. 

Menopause is a natural stage of life which affects millions of people who have a menstrual cycle.

The physiological and psychological symptoms of the menopause can affect people at work. Workers report a loss of confidence in their ability to do their job, or feelings of stress, anxiety or depression.

This may lead to people deciding to leave their jobs early, not seek promotion, and can result in skills shortages in workplaces.

Employers who understand menopause and create supportive workplaces are better placed to:

• retain talent
• reduce absence 
• build inclusive and productive workplace cultures.

This masterclass brings together Acas experts and leading guest speakers to explore:

• understanding menopause and peri-menopause and its potential impact at work
• employer responsibilities and legal consideration
• creating a supportive and inclusive workplace culture
• practical tools for managers to have confident and effective conversations
• workplace adjustments and support that can help employees remain productive and engaged
• time off for medical appointments

Conflict at work can be disruptive, time consuming and costly.

Mediation is a proven and effective way of resolving differences between employees and rebuilding working relationships.

Mediation can:

• allow each person to air their issues in a safe environment
• identify areas of common ground
• help create acceptable solutions for both sides

Organisations with people trained in mediation can benefit from:

• reduced levels of conflict
• better teamworking
• reduced grievances, absences and turnover

This training will help you gain the skills, techniques and confidence to become an effective mediator in your workplace. 

You will gain a recognised mediation accreditation upon successful completion of the course.

Acas is the recognised authority in dispute resolution. You will learn directly from our mediation experts, who have extensive personal experience in resolving conflict at work.

This training course is accredited by NCFE, a trusted and recognised awarding organisation. NCFE verifies and quality assures the assessments. An assessment in your learning will be included as part of the process.

Conflict at work can be disruptive, time consuming and costly.

Mediation is a proven and effective way of resolving differences between employees and rebuilding working relationships.

Mediation can:

• allow each person to air their issues in a safe environment
• identify areas of common ground
• help create acceptable solutions for both sides

Organisations with people trained in mediation can benefit from:

• reduced levels of conflict
• better teamworking
• reduced grievances, absences and turnover

This training will help you gain the skills, techniques and confidence to become an effective mediator in your workplace. 

You will gain a recognised mediation accreditation upon successful completion of the course.

Acas is the recognised authority in dispute resolution. You will learn directly from our mediation experts, who have extensive personal experience in resolving conflict at work.

This training course is accredited by NCFE, a trusted and recognised awarding organisation. NCFE verifies and quality assures the assessments. An assessment in your learning will be included as part of the process.

• decreased morale and demotivation
• division in teams 
• absenteeism 
• grievances

Facilitated conversations are an important informal approach to resolve conflict at the earliest opportunity. They help employees to work towards a resolution and can help managers to set clear expectations if an agreement is not reached.

When  used properly and at an early stage, facilitated conversations can help:

• resolve issues informally
• save money and time
• improve working relationships between employees
• create a supportive culture
• prevent future disputes

This training will give you the practical skills to help you facilitate a conversation between two people  in conflict. 

It will enhance your management skillset and better establish you as someone that people can approach to help resolve issues at work.

Where an employee has a disability, an employer has a legal obligation to make reasonable adjustments under the Equality Act.

Sometimes, people who have long term physical or mental health conditions may not recognise themselves as having a disability.  However, they may benefit from adjustments at work. 

Taking a positive and practical approach to making workplace adjustments can help an organisation to:

• recruit employees from a diverse talent pool
• improve productivity
• retain employees
• create an inclusive and supportive working environment
• reduce the risk of discrimination claims

This training will help you develop confidence in holding conversations about and making reasonable adjustments for employees with health conditions.

Employers have a duty of care to employees. This includes a legal  responsibility to support their employees’ mental health and wellbeing.

This training provides:

• essential insights into employer responsibilities and the law
• the benefits of making positive changes
• the risks of not adapting policies and practices that support mental health

Employers who proactively promote good practice around mental health: 

• reduce risk of legal claims
• are likely to have a more engaged workforce
• experience less absence

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

One of the most challenging parts of managing people is having conversations around sensitive or emotionally charged topics.

Difficult conversations are often things managers find themselves avoiding or delaying. This can have an impact on an organisation and morale.

Successfully addressing sensitive issues can:

• prevent bullying at work
• deal with conflict between colleagues
• uncover underlying issues
• support workers with personal issues
• create clear boundaries within teams
• increase employee engagement

This training will give you new skills and techniques to confidently handle challenging conversations at work.

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

Employers are legally obliged to provide a written statement of terms and conditions of employment. This should be issued to employees by day one of their employment. 

Many people work under verbal contracts, but this could lead to disputes or legal claims, which presents significant risk for employers.

A well written contract  can help:

• clarify roles and expectations
• give certainty about everyone’s rights and responsibilities
• clarify entitlements

You will leave this training more able to:

• get contracts right
• set clear expectations with your employees
• reduce the risk of legal claims

When recruiting and managing people employers must consider equality and fairness at all stages of employment. People at work are protected by equality law. 

We will explore the law around discrimination and look at practical steps for employers and managers to take when creating a diverse and inclusive workplace.

Employers who prioritise good practice around equality, diversity, and inclusion can: 

• recruit from a wider talent pool
• benefit from a diverse range of views and experiences
• improve employee wellbeing
• better represent the diversity of their customers

This training will help build your knowledge of equality, diversity, and inclusion and improve confidence in progressing good practice in your organisation.

Around 1 in 7 of the UK population are neurodivergent. This means they have natural differences in how their brains behave and process information. Common types of neurodivergence are:

• autism
• ADHD
• dyslexia
• dyspraxia

This training focuses on practical steps organisations can take to support individuals and create a neuroinclusive environment.

Knowing how to create a neuroinclusive environment can:

• improve productivity through support and psychological safety for employees
• help people to perform to their full potential
• improve diversity by attracting employees with a wider range of skills and experience
• reduce absence and employee turnover
• reduce the risk of conflict and legal disputes

Employee absence can impact both the manager and also colleagues who are asked to cover their work. 

Managing sickness absence and having clear policies can:

• reduce sickness absence levels
• explain the importance of attendance
• help employees understand what is expected of them
• help managers address underlying issues
• improve wellbeing and working relationships
• boost team performance and improve productivity

This training will help you manage absence at work in a fair, consistent and effective way.

Employers have a legal duty to protect their employees and prevent them from being sexually harassed. 

Employers who clearly communicate their policies and expectations on sexual harassment will: 

• more likely comply with their statutory duty 
• have more engaged and productive employees
• improve employee mental health and wellbeing
• experience reduced absence levels and turnover

 This training will discuss practical steps for preventing sexual harassment, creating policies and completing risk assessments. 

It will also provide valuable tips and tactics for reducing sexual harassment that can be applied in any workplace.

One of the most challenging parts of managing people is having conversations around sensitive or emotionally charged topics.

Difficult conversations are often things managers find themselves avoiding or delaying. This can have an impact on an organisation and morale.

Successfully addressing sensitive issues can:

• prevent bullying at work
• deal with conflict between colleagues
• uncover underlying issues
• support workers with personal issues
• create clear boundaries within teams
• increase employee engagement

This training will give you new skills and techniques to confidently handle challenging conversations at work. 

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

Holding effective appraisals can help managers to:

• motivate individuals using clear expectations and feedback
• set standards and measurable targets
• communicate business needs clearly
• recognise and reinforce strong performance

During this immersive mock event attendees will observe realistic, live acted scenarios. It includes:

• the appraisal process, step by step
• good practice in action
• common challenges and different perspectives
• the opportunity to ask questions throughout

Attendees will gain practical insight and confidence to lead fair, effective performance reviews.

Join our expert speakers for a practical three-hour masterclass exploring the full employment tribunal journey. 

Through real-life examples, practical guidance and expert insight, you'll discover how to: 

• reduce the likelihood of claims before they happen 
• navigate the tribunal process with confidence 
• build stronger workplace practices
• avoid common pitfalls

Whether you're new to employee relations or an experienced HR professional, this session will provide practical tools you can apply immediately. 

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

Working closely with trade unions can help organisations to:

• improve employee relations
• be seen as an employer of choice
• reduce work conflict
• support smoother change management
• enhance communication channels

This training provides practical guidance for leaders and people professionals on how to build effective relationships with trade unions.

Employers must ensure workers are paid correctly in accordance with the law. Breach of contract and unlawful deduction claims can be costly. 

By getting pay wrong you risk:

• grievances
• demotivated employees
• potential fines
• legal claims

This training will make sure you are up to date with the latest legislation and good practice. It will help you understand the rules around pay and deductions and ensure your approach is both compliant and fair.

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to:

• write, review, or operate workplace policies 
• handle recruitment, onboard new staff and offboard leavers
• ensure compliance with workplace procedures such as absence and discipline
• know how to access further support

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand basic legal principles
• apply good practice
• identify your responsibilities

• decreased morale and demotivation
• division in teams 
• absenteeism 
• grievances

Facilitated conversations are an important informal approach to resolve conflict at the earliest opportunity. They help employees to work towards a resolution and can help managers to set clear expectations if an agreement is not reached.

When  used properly and at an early stage, facilitated conversations can help:

• resolve issues informally
• save money and time
• improve working relationships between employees
• create a supportive culture
• prevent future disputes

This training will give you the practical skills to help you facilitate a conversation between two people  in conflict. 

It will enhance your management skillset and better establish you as someone that people can approach to help resolve issues at work.

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

• increase confidence in line managers
• support wellbeing of employees
• prevent absence
• reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.

Unacceptable behaviours, such as banter and bullying can have a huge impact on people, teams and organisations.

People managers are at the frontline when it comes to being able to identity inappropriate behaviours and will often be the person expected to deal with them. 

Managers need to challenge inappropriate behaviour early to prevent matters escalating. This will help:

• reduce poor behaviour
• increase staff morale and engagement
• improve productivity
• reduce staff turnover
• minimise the risk of legal claims against yourself or your organisation

This training will help you confidently deal with issues as they arise and create a positive culture at work. It helps prepare all employees to stand against bullying and to take action

Managing people through change can be challenging for managers. You may need to support people in your team through uncertainty, respond to emotional reactions and embed decisions made by other people.

Managing change well can help you to:

• build trust and engagement during periods of change
• manage different views and respond constructively to resistance
• support employee wellbeing whilst maintaining performance
• encourage open communication 
• reduce the risk of conflict and misunderstandings 

This training will help you build confidence in your role. It will provide you with practical skills to support people in your team, communicate clearly, and respond to challenges.  A case study runs throughout to help apply your learning in your organisation.

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

Working closely with trade unions can help organisations to:

• improve employee relations
• be seen as an employer of choice
• reduce work conflict
• support smoother change management
• enhance communication channels

This training provides practical guidance for leaders and people professionals on how to build effective relationships with trade unions.

Conflict at work can be disruptive, time consuming and costly.

Mediation is a proven and effective way of resolving differences between employees and rebuilding working relationships.

Mediation can:

• allow each person to air their issues in a safe environment
• identify areas of common ground
• help create acceptable solutions for both sides

Organisations with people trained in mediation can benefit from:

• reduced levels of conflict
• better teamworking
• reduced grievances, absences and turnover

This training will help you gain the skills, techniques and confidence to become an effective mediator in your workplace. 

You will gain a recognised mediation accreditation upon successful completion of the course.

Acas is the recognised authority in dispute resolution. You will learn directly from our mediation experts, who have extensive personal experience in resolving conflict at work.

This training course is accredited by NCFE, a trusted and recognised awarding organisation. NCFE verifies and quality assures the assessments. An assessment in your learning will be included as part of the process.

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

• increase confidence in line managers
• support wellbeing of employees
• prevent absence
• reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

Many employers face challenges in attracting and retaining the right people. At the same time, labour market changes, advances in technology and evolving workforce expectations are reshaping recruitment. Employers must also keep pace with legal requirements and changing employment regulations.

The world of work is changing. Organisations are more likely to thrive when they take a strategic approach to attracting, recruiting and retaining the right people  

Join Acas and guest speakers to:

• explore challenges and opportunities in recruitment
• understand how to attract and retain talent
• learn more about practical approaches to inclusive recruitment and workforce planning 
• consider the impact of AI on recruitment
• navigate key legal, regulatory and employment requirements

Working closely with trade unions can help organisations to:

• improve employee relations
• be seen as an employer of choice
• reduce work conflict
• support smoother change management
• enhance communication channels

This training provides practical guidance for leaders and people professionals on how to build effective relationships with trade unions.

Managing people through change can be challenging for managers. You may need to support people in your team through uncertainty, respond to emotional reactions and embed decisions made by other people.

Managing change well can help you to:

• build trust and engagement during periods of change
• manage different views and respond constructively to resistance
• support employee wellbeing whilst maintaining performance
• encourage open communication 
• reduce the risk of conflict and misunderstandings 

This training will help you build confidence in your role. It will provide you with practical skills to support people in your team, communicate clearly, and respond to challenges.  A case study runs throughout to help apply your learning in your organisation.

Unacceptable behaviours, such as banter and bullying can have a huge impact on people, teams and organisations.

People managers are at the frontline when it comes to being able to identity inappropriate behaviours and will often be the person expected to deal with them. 

Managers need to challenge inappropriate behaviour early to prevent matters escalating. This will help:

• reduce poor behaviour
• increase staff morale and engagement
• improve productivity
• reduce staff turnover
• minimise the risk of legal claims against yourself or your organisation

This training will help you confidently deal with issues as they arise and create a positive culture at work. It helps prepare all employees to stand against bullying and to take action

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

Conflict at work can be disruptive, time consuming and costly.

Mediation is a proven and effective way of resolving differences between employees and rebuilding working relationships.

Mediation can:

• allow each person to air their issues in a safe environment
• identify areas of common ground
• help create acceptable solutions for both sides

Organisations with people trained in mediation can benefit from:

• reduced levels of conflict
• better teamworking
• reduced grievances, absences and turnover

This training will help you gain the skills, techniques and confidence to become an effective mediator in your workplace. 

You will gain a recognised mediation accreditation upon successful completion of the course.

Acas is the recognised authority in dispute resolution. You will learn directly from our mediation experts, who have extensive personal experience in resolving conflict at work.

This training course is accredited by NCFE, a trusted and recognised awarding organisation. NCFE verifies and quality assures the assessments. An assessment in your learning will be included as part of the process.

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to:

• write, review, or operate workplace policies 
• handle recruitment, onboard new staff and offboard leavers
• ensure compliance with workplace procedures such as absence and discipline
• know how to access further support

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand basic legal principles
• apply good practice
• identify your responsibilities

Managing people through change can be challenging for managers. You may need to support people in your team through uncertainty, respond to emotional reactions and embed decisions made by other people.

Managing change well can help you to:

• build trust and engagement during periods of change
• manage different views and respond constructively to resistance
• support employee wellbeing whilst maintaining performance
• encourage open communication 
• reduce the risk of conflict and misunderstandings 

This training will help you build confidence in your role. It will provide you with practical skills to support people in your team, communicate clearly, and respond to challenges.  A case study runs throughout to help apply your learning in your organisation.

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

Working closely with trade unions can help organisations to:

• improve employee relations
• be seen as an employer of choice
• reduce work conflict
• support smoother change management
• enhance communication channels

This training provides practical guidance for leaders and people professionals on how to build effective relationships with trade unions.

Conflict at work can be disruptive, time consuming and costly.

Mediation is a proven and effective way of resolving differences between employees and rebuilding working relationships.

Mediation can:

• allow each person to air their issues in a safe environment
• identify areas of common ground
• help create acceptable solutions for both sides

Organisations with people trained in mediation can benefit from:

• reduced levels of conflict
• better teamworking
• reduced grievances, absences and turnover

This training will help you gain the skills, techniques and confidence to become an effective mediator in your workplace. 

You will gain a recognised mediation accreditation upon successful completion of the course.

Acas is the recognised authority in dispute resolution. You will learn directly from our mediation experts, who have extensive personal experience in resolving conflict at work.

This training course is accredited by NCFE, a trusted and recognised awarding organisation. NCFE verifies and quality assures the assessments. An assessment in your learning will be included as part of the process.

Managing people through change can be challenging for managers. You may need to support people in your team through uncertainty, respond to emotional reactions and embed decisions made by other people.

Managing change well can help you to:

• build trust and engagement during periods of change
• manage different views and respond constructively to resistance
• support employee wellbeing whilst maintaining performance
• encourage open communication 
• reduce the risk of conflict and misunderstandings 

This training will help you build confidence in your role. It will provide you with practical skills to support people in your team, communicate clearly, and respond to challenges.  A case study runs throughout to help apply your learning in your organisation.

Managing people through change can be challenging for managers. You may need to support people in your team through uncertainty, respond to emotional reactions and embed decisions made by other people.

Managing change well can help you to:

• build trust and engagement during periods of change
• manage different views and respond constructively to resistance
• support employee wellbeing whilst maintaining performance
• encourage open communication 
• reduce the risk of conflict and misunderstandings 

This training will help you build confidence in your role. It will provide you with practical skills to support people in your team, communicate clearly, and respond to challenges.  A case study runs throughout to help apply your learning in your organisation.

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

Conflict at work can be disruptive, time consuming and costly.

Mediation is a proven and effective way of resolving differences between employees and rebuilding working relationships.

Mediation can:

• allow each person to air their issues in a safe environment
• identify areas of common ground
• help create acceptable solutions for both sides

Organisations with people trained in mediation can benefit from:

• reduced levels of conflict
• better teamworking
• reduced grievances, absences and turnover

This training will help you gain the skills, techniques and confidence to become an effective mediator in your workplace. 

You will gain a recognised mediation accreditation upon successful completion of the course.

Acas is the recognised authority in dispute resolution. You will learn directly from our mediation experts, who have extensive personal experience in resolving conflict at work.

This training course is accredited by NCFE, a trusted and recognised awarding organisation. NCFE verifies and quality assures the assessments. An assessment in your learning will be included as part of the process.

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

Managing people through change can be challenging for managers. You may need to support people in your team through uncertainty, respond to emotional reactions and embed decisions made by other people.

Managing change well can help you to:

• build trust and engagement during periods of change
• manage different views and respond constructively to resistance
• support employee wellbeing whilst maintaining performance
• encourage open communication 
• reduce the risk of conflict and misunderstandings 

This training will help you build confidence in your role. It will provide you with practical skills to support people in your team, communicate clearly, and respond to challenges.  A case study runs throughout to help apply your learning in your organisation.

Conflict at work can be disruptive, time consuming and costly.

Mediation is a proven and effective way of resolving differences between employees and rebuilding working relationships.

Mediation can:

• allow each person to air their issues in a safe environment
• identify areas of common ground
• help create acceptable solutions for both sides

Organisations with people trained in mediation can benefit from:

• reduced levels of conflict
• better teamworking
• reduced grievances, absences and turnover

This training will help you gain the skills, techniques and confidence to become an effective mediator in your workplace. 

You will gain a recognised mediation accreditation upon successful completion of the course.

Acas is the recognised authority in dispute resolution. You will learn directly from our mediation experts, who have extensive personal experience in resolving conflict at work.

This training course is accredited by NCFE, a trusted and recognised awarding organisation. NCFE verifies and quality assures the assessments. An assessment in your learning will be included as part of the process.

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

Conducting a disciplinary hearing can be daunting. The skills and knowledge managers need to carry out an effective hearing can often be difficult to learn on the job.

Managers who can run a hearing well will be best placed to maintain a working relationship with an employee whilst:

• setting clear expectations
• reducing conflict
• creating a positive work and team environment
• reducing the risk of legal action

During this mock disciplinary event, you’ll learn by watching the process in action as trainers role play an example disciplinary hearing. You’ll be able to ask questions throughout.

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to:

• write, review, or operate workplace policies 
• handle recruitment, onboard new staff and offboard leavers
• ensure compliance with workplace procedures such as absence and discipline
• know how to access further support

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand basic legal principles
• apply good practice
• identify your responsibilities

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

Disability-related disputes can often come from misunderstandings, assumptions, poor communication or a lack of confidence in discussing disability at work. Left unresolved, it can damage relationships, wellbeing and organisational performance.

Join Acas experts and leading guest speakers to learn about latest trends and insights in this area, explore how disability-related conflict arises, what employers can do to prevent it, and how to create inclusive workplaces.

You'll gain practical insights into:

• employer responsibilities and the law
• what Acas research tells us 
• disability related conflict – how does it happen in well-intentioned organisations?
• disability discrimination and harassment 
• preventing and resolving disputes with good practice

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to:

• write, review, or operate workplace policies 
• handle recruitment, onboard new staff and offboard leavers
• ensure compliance with workplace procedures such as absence and discipline
• know how to access further support

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand basic legal principles
• apply good practice
• identify your responsibilities

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

Conflict at work can be disruptive, time consuming and costly.

Mediation is a proven and effective way of resolving differences between employees and rebuilding working relationships.

Mediation can:

• allow each person to air their issues in a safe environment
• identify areas of common ground
• help create acceptable solutions for both sides

Organisations with people trained in mediation can benefit from:

• reduced levels of conflict
• better teamworking
• reduced grievances, absences and turnover

This training will help you gain the skills, techniques and confidence to become an effective mediator in your workplace. 

You will gain a recognised mediation accreditation upon successful completion of the course.

Acas is the recognised authority in dispute resolution. You will learn directly from our mediation experts, who have extensive personal experience in resolving conflict at work.

This training course is accredited by NCFE, a trusted and recognised awarding organisation. NCFE verifies and quality assures the assessments. An assessment in your learning will be included as part of the process.

Redundancy can be one of the most challenging processes that employees and employers experience. It is a form of dismissal and carries significant legal, operational and reputational risks if managed poorly. The way it is handled can shape employee trust, wellbeing and engagement, and influence how the organisation is viewed long after the process has ended. 

Join us at this event to:

• explore the legal framework surrounding redundancy
• learn how to conduct meaningful consultation that goes beyond compliance
• develop the communication and people skills needed to manage redundancy effectively
• hear practical lessons from organisations that have navigated redundancy processes
• explore alternatives to redundancy and why it should be a last resort

Conflict at work can be disruptive, time consuming and costly.

Mediation is a proven and effective way of resolving differences between employees and rebuilding working relationships.

Mediation can:

• allow each person to air their issues in a safe environment
• identify areas of common ground
• help create acceptable solutions for both sides

Organisations with people trained in mediation can benefit from:

• reduced levels of conflict
• better teamworking
• reduced grievances, absences and turnover

This training will help you gain the skills, techniques and confidence to become an effective mediator in your workplace. 

You will gain a recognised mediation accreditation upon successful completion of the course.

Acas is the recognised authority in dispute resolution. You will learn directly from our mediation experts, who have extensive personal experience in resolving conflict at work.

This training course is accredited by NCFE, a trusted and recognised awarding organisation. NCFE verifies and quality assures the assessments. An assessment in your learning will be included as part of the process.