All Acas events

Around 1 in 7 of the UK population are neurodivergent. This means they have natural differences in how their brains behave and process information. Common types of neurodivergence are:

• autism
• ADHD
• dyslexia
• dyspraxia 

This training will enable organisations to better support neurodivergent employees.

Knowing how to create a neuroinclusive environment can:

• improve employee wellbeing and diversity
• support employees to perform to their full potential
• attract employees with a wider range of skills and experience 
• reduce absence and employee turnover
• reduce the risk of conflict and legal disputes

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

Conflict at work can be stressful, time consuming and disruptive for all concerned. Sometimes problems between employees can seem difficult to overcome.

Mediation is an effective way to resolve disputes. When used properly and at an early stage, it can help improve: 

• working relationships between employees
• employee engagement and team dynamics
• employee retention

This training will introduce you to mediation and practical skills you can develop and use within your role. 

This will help you be seen as a better people manager and someone people can approach to help resolve issues at work.

Unacceptable behaviours, such as banter and bullying can have a huge impact on people, teams and organisations.

People managers are at the frontline when it comes to being able to identity inappropriate behaviours and will often be the person expected to deal with them. 

Managers need to challenge inappropriate behaviour early to prevent matters escalating. This will help:

• reduce poor behaviour
• increase staff morale and engagement
• improve productivity
• reduce staff turnover
• minimise the risk of legal claims against yourself or your organisation

This training will help you confidently deal with issues as they arise and create a positive culture at work. It helps prepare all employees to stand against bullying and to take action

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to handle:

• equality law
• recruitment
• issuing contracts
• discipline and grievance
• absence
• dismissal

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand complex legal principles
• apply good practice
• take on this area of responsibility with confidence

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

When recruiting and managing people employers must consider equality and also fairness at all stages of employment. Equality at work is protected by law.

Employers who prioritise good practice around equality, diversity and inclusion can: 

• recruit from a wider talent pool
• benefit from a diverse range of views and experiences
• be seen as an employer of choice
• gain competitive advantage where equality duties are required

We will look at the law and practical implications for employers and people managers around creating a diverse and inclusive workplace.

This training will cover: 

• what discrimination is
• who it affects
• how employers can act in compliance with the law

You will leave this training feeling more confident in handling equality issues and more able to establish good practice in your organisation.

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to handle:

• equality law
• recruitment
• issuing contracts
• discipline and grievance
• absence
• dismissal

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand complex legal principles
• apply good practice
• take on this area of responsibility with confidence

One of the most challenging parts of managing people is having conversations around sensitive or emotionally charged topics.

Difficult conversations are often things managers find themselves avoiding or delaying. This can have an impact on an organisation and morale.

Successfully addressing sensitive issues can:

• prevent bullying at work
• deal with conflict between colleagues
• uncover underlying issues
• support workers with personal issues
• create clear boundaries within teams
• increase employee engagement

This training will give you new skills and techniques to confidently handle challenging conversations at work.

Conflict at work can be stressful, time consuming and disruptive for all concerned. Sometimes problems between employees can seem difficult to overcome.

Mediation is an effective way to resolve disputes. When used properly and at an early stage, it can help improve: 

• working relationships between employees
• employee engagement and team dynamics
• employee retention

This training will introduce you to mediation and practical skills you can develop and use within your role. 

This will help you be seen as a better people manager and someone people can approach to help resolve issues at work.

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

When a grievance is received it can feel like a serious problem has been presented and often they come unexpectedly. Managers can feel confronted and at times defensive. Emotions can often run high.

Well-handled grievances can help managers understand problems and work to resolve them early, with minimal disruption. They can also help improve working relationships and team dynamics.

This training will improve your skills in effectively handling grievances at work. It focuses on: 

• identifying the facts from emotions
• emotional intelligence and empathy
• working jointly to resolve issues

You will be become better at handling grievances objectively and with increased confidence.

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

Making redundancies can be a stressful and time-consuming process and is often difficult for everyone involved.

When handling redundancies, getting the basics right can help:

• maintain good relationships at work
• reduce stress and uncertainty
• reduce the risk of employment tribunal claims
• establish a productive working environment post redundancy

This event will cover legal and practical considerations to help you confidently handle a redundancy situation at work.

Employee absence can impact both the manager and also colleagues who are asked to cover their work. 

Managing sickness absence and having clear policies can:

• reduce sickness absence levels
• explain the importance of attendance
• help employees understand what is expected of them
• help managers address underlying issues
• improve wellbeing and working relationships
• boost team performance and improve productivity

This training will help you manage absence at work in a fair, consistent and effective way.

Where an employee has a disability, an employer has a legal obligation to explore making reasonable adjustments under the Equality Act.

Often, people who have long term physical or mental health conditions may not recognise themselves as having a disability. 
However, they may benefit from adjustments at work. 

Taking a positive and practical approach to making workplace adjustments can help an organisation to:

• recruit employees from a diverse talent pool
• enhance productivity
• retain employees
• create an inclusive and supportive working environment
• reduce the risk of discrimination claims

This training will help you identify when an adjustment should be made for employees with health conditions.

One of the most challenging parts of managing people is having conversations around sensitive or emotionally charged topics.

Difficult conversations are often things managers find themselves avoiding or delaying. This can have an impact on an organisation and morale.

Successfully addressing sensitive issues can:

• prevent bullying at work
• deal with conflict between colleagues
• uncover underlying issues
• support workers with personal issues
• create clear boundaries within teams
• increase employee engagement

This training will give you new skills and techniques to confidently handle challenging conversations at work. 

Conflict at work can be stressful, time consuming and disruptive for all concerned. Sometimes problems between employees can seem difficult to overcome.

Mediation is an effective way to resolve disputes. When used properly and at an early stage, it can help improve: 

• working relationships between employees
• employee engagement and team dynamics
• employee retention

This training will introduce you to mediation and practical skills you can develop and use within your role. 

This will help you be seen as a better people manager and someone people can approach to help resolve issues at work.

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to handle:

• equality law
• recruitment
• issuing contracts
• discipline and grievance
• absence
• dismissal

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand complex legal principles
• apply good practice
• take on this area of responsibility with confidence

Mental health, like physical health, can change throughout our lives. 

Organisations benefit from encouraging people to talk openly about mental health and issues such as stress, anxiety and wellbeing.

Managers who are skilled at supporting mental health in the workplace can:

• reduce absence
• minimise staff turnover
• avoid potential conflict
• increase productivity

This training will provide you with the skills and knowledge to confidently address issues. It will help you have more effective conversations about mental health and to create an open and inclusive culture. 

One of the most challenging parts of managing people is having conversations around sensitive or emotionally charged topics.

Difficult conversations are often things managers find themselves avoiding or delaying. This can have an impact on an organisation and morale.

Successfully addressing sensitive issues can:

• prevent bullying at work
• deal with conflict between colleagues
• uncover underlying issues
• support workers with personal issues
• create clear boundaries within teams
• increase employee engagement

This training will give you new skills and techniques to confidently handle challenging conversations at work. 

Conducting a fair hearing is often an essential next step following a fair investigation. 

The hearing is held to make a decision on the facts found during the investigation. And can relate to an employee’s attendance, behaviour or performance.

It’s important to conduct a hearing in a way that is:

• fair and impartial
• timely
• able to objectively explore underlying issues
• considerate of employee wellbeing

A well-run hearing can help employers maintain good relationships with their employees and can help both parties agree clear expectations moving forward. 

You will learn how to hold hearings in line with good practice and the law. The training is based on the Acas Code of Practice on discipline and grievance.

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

One of the most challenging parts of managing people is having conversations around sensitive or emotionally charged topics.

Difficult conversations are often things managers find themselves avoiding or delaying. This can have an impact on an organisation and morale.

Successfully addressing sensitive issues can:

• prevent bullying at work
• deal with conflict between colleagues
• uncover underlying issues
• support workers with personal issues
• create clear boundaries within teams
• increase employee engagement

This training will give you new skills and techniques to confidently handle challenging conversations at work. 

Unacceptable behaviours, such as banter and bullying can have a huge impact on people, teams and organisations.

People managers are at the frontline when it comes to being able to identity inappropriate behaviours and will often be the person expected to deal with them. 

Managers need to challenge inappropriate behaviour early to prevent matters escalating. This will help:

• reduce poor behaviour
• increase staff morale and engagement
• improve productivity
• reduce staff turnover
• minimise the risk of legal claims against yourself or your organisation

This training will help you confidently deal with issues as they arise and create a positive culture at work. It helps prepare all employees to stand against bullying and to take action

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

Employers are legally obliged to provide a written statement of terms and conditions of employment. This should be issued to employees by day one of their employment. 

Many people work under verbal contracts, but this could lead to disputes or legal claims, which presents significant risk for employers.

A well written contract  can help:

• clarify roles and expectations
• give certainty about everyone’s rights and responsibilities
• clarify entitlements

You will leave this training more able to:

• get contracts right
• set clear expectations with your employees
• reduce the risk of legal claims

Employers sometimes need to change employees’ roles, working practices and written terms and conditions. This can cause:

• conflict and strained working relationships
• confusion and productivity impact
• risk of legal claims

This training will help you get a better understanding of how to change a contract. This will help you to: 

• follow the law and good practice when making changes
• reduce the risk of legal claims
• Identify the risks and benefits of the options
• make informed decisions 
• maintain good working relationships
• protect morale through change

One of the most challenging parts of managing people is having conversations around sensitive or emotionally charged topics.

Difficult conversations are often things managers find themselves avoiding or delaying. This can have an impact on an organisation and morale.

Successfully addressing sensitive issues can:

• prevent bullying at work
• deal with conflict between colleagues
• uncover underlying issues
• support workers with personal issues
• create clear boundaries within teams
• increase employee engagement

This training will give you new skills and techniques to confidently handle challenging conversations at work.

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

Conflict at work can be disruptive, time consuming and costly.

Mediation is a proven and effective way of resolving differences between employees and rebuilding working relationships.

Mediation can:

• allow each person to air their issues in a safe environment
• identify areas of common ground
• help create acceptable solutions for both sides

Organisations with people trained in mediation can benefit from:

• reduced levels of conflict
• better teamworking
• reduced grievances, absences and turnover

This training will help you gain the skills, techniques and confidence to become an effective mediator in your workplace. 

You will gain a recognised mediation accreditation upon successful completion of the course.

Acas is the recognised authority in dispute resolution. You will learn directly from our mediation experts, who have extensive personal experience in resolving conflict at work.

This training course is accredited by NCFE, a trusted and recognised awarding organisation. NCFE verifies and quality assures the assessments. An assessment in your learning will be included as part of the process.

Employee absence can impact both the manager and also colleagues who are asked to cover their work. 

Managing sickness absence and having clear policies can:

• reduce sickness absence levels
• explain the importance of attendance
• help employees understand what is expected of them
• help managers address underlying issues
• improve wellbeing and working relationships
• boost team performance and improve productivity

This training will help you manage absence at work in a fair, consistent and effective way.

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to handle:

• equality law
• recruitment
• issuing contracts
• discipline and grievance
• absence
• dismissal

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand complex legal principles
• apply good practice
• take on this area of responsibility with confidence

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

• increase confidence in line managers
• support wellbeing of employees
• prevent absence
• reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.

Conducting a disciplinary hearing can be daunting. The skills and knowledge managers need to carry out an effective hearing can often be difficult to learn on the job.

Managers who can run a hearing well will be best placed to maintain a working relationship with an employee whilst:

• setting clear expectations
• reducing conflict
• creating a positive work and team environment
• reducing the risk of legal action

During this mock disciplinary event, you’ll learn by watching the process in action as trainers role play an example disciplinary hearing. You’ll be able to ask questions throughout.

When recruiting and managing people employers must consider equality and also fairness at all stages of employment. Equality at work is protected by law.

Employers who prioritise good practice around equality, diversity and inclusion can: 

• recruit from a wider talent pool
• benefit from a diverse range of views and experiences
• be seen as an employer of choice
• gain competitive advantage where equality duties are required

We will look at the law and practical implications for employers and people managers around creating a diverse and inclusive workplace.

This training will cover: 

• what discrimination is
• who it affects
• how employers can act in compliance with the law

You will leave this training feeling more confident in handling equality issues and more able to establish good practice in your organisation.

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

Unacceptable behaviours, such as banter and bullying can have a huge impact on people, teams and organisations.

People managers are at the frontline when it comes to being able to identity inappropriate behaviours and will often be the person expected to deal with them. 

Managers need to challenge inappropriate behaviour early to prevent matters escalating. This will help:

• reduce poor behaviour
• increase staff morale and engagement
• improve productivity
• reduce staff turnover
• minimise the risk of legal claims against yourself or your organisation

This training will help you confidently deal with issues as they arise and create a positive culture at work. It helps prepare all employees to stand against bullying and to take action

Conflict at work can be stressful, time consuming and disruptive for all concerned. Sometimes problems between employees can seem difficult to overcome.

Mediation is an effective way to resolve disputes. When  used properly and at an early stage, it can help improve: 

• working relationships between employees
• employee engagement and team dynamics
• employee retention

This training will introduce you to mediation and practical skills you can develop and use within your role. 

This will help you be seen as a better people manager and someone people can approach to help resolve issues at work.

Employers need to manage the performance of their employees. 

Underperforming employees or teams can cause significant disruption and have a real impact on organisations. 

Setting clear objectives and expectations can help: 

• better motivate people and teams
• set standards and benchmarks
• communicate business needs
• recognise the work of those performing well

This training will help you feel confident in managing performance, setting targets and communicating expectations. This will help:

• establish good working relationships between managers and teams
• promote organisational growth
• retain the best people

People who don’t run a disciplinary procedure often can find it confusing and can worry about getting things right. It can also be a stressful experience for everyone involved.

However, disciplinary procedures are sometimes needed to help address issues with productivity, behaviour and performance. 

Handled effectively, a disciplinary procedure can:

• help identify and address underlying issues
• help set expectations 
• improve long-term working relationships

Our training is based on legal requirements as well as good practice outlined in the Acas Code of Practice on discipline and grievance. 

This training will help you to run a fair and effective disciplinary procedure at work, and to approach the process with more confidence.

Around 1 in 7 of the UK population are neurodivergent. This means they have natural differences in how their brains behave and process information. Common types of neurodivergence are:

• autism
• ADHD
• dyslexia
• dyspraxia 

This training will enable organisations to better support neurodivergent employees.

Knowing how to create a neuroinclusive environment can:

• improve employee wellbeing and diversity
• support employees to perform to their full potential
• attract employees with a wider range of skills and experience 
• reduce absence and employee turnover
• reduce the risk of conflict and legal disputes

Conflict at work can be disruptive, time consuming and costly.

Mediation is a proven and effective way of resolving differences between employees and rebuilding working relationships.

Mediation can:

• allow each person to air their issues in a safe environment
• identify areas of common ground
• help create acceptable solutions for both sides

Organisations with people trained in mediation can benefit from:

• reduced levels of conflict
• better teamworking
• reduced grievances, absences and turnover

This training will help you gain the skills, techniques and confidence to become an effective mediator in your workplace. 

You will gain a recognised mediation accreditation upon successful completion of the course.

Acas is the recognised authority in dispute resolution. You will learn directly from our mediation experts, who have extensive personal experience in resolving conflict at work.

This training course is accredited by NCFE, a trusted and recognised awarding organisation. NCFE verifies and quality assures the assessments. An assessment in your learning will be included as part of the process.

Employee absence can impact both the manager and also colleagues who are asked to cover their work. 

Managing sickness absence and having clear policies can:

• reduce sickness absence levels
• explain the importance of attendance
• help employees understand what is expected of them
• help managers address underlying issues
• improve wellbeing and working relationships
• boost team performance and improve productivity

This training will help you manage absence at work in a fair, consistent and effective way.

Conducting a fair hearing is often an essential next step following a fair investigation. 

The hearing is held to make a decision on the facts found during the investigation. And can relate to an employee’s attendance, behaviour or performance.

It’s important to conduct a hearing in a way that is:

• fair and impartial
• timely
• able to objectively explore underlying issues
• considerate of employee wellbeing

A well-run hearing can help employers maintain good relationships with their employees and can help both parties agree clear expectations moving forward. 

You will learn how to hold hearings in line with good practice and the law. The training is based on the Acas Code of Practice on discipline and grievance.

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to handle:

• equality law
• recruitment
• issuing contracts
• discipline and grievance
• absence
• dismissal

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand complex legal principles
• apply good practice
• take on this area of responsibility with confidence

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

• grievances
• demotivated employees
• potential fines
• legal claims

Employers are responsible for making sure workers are paid correctly in accordance with the law. 

This training will make sure you’re up to date with current legislation and good practice. It will help clarify the rules around deductions and give you more confidence that your policies are correct.

Making redundancies can be a stressful and time-consuming process and is often difficult for everyone involved.

When handling redundancies, getting the basics right can help:

• maintain good relationships at work
• reduce stress and uncertainty
• reduce the risk of employment tribunal claims
• establish a productive working environment post redundancy

This event will cover legal and practical considerations to help you confidently handle a redundancy situation at work.

Menopause will impact many employees, whatever organisation or sector your work in.

It is essential that people managers and HR policy makers know how to support people experiencing menopausal symptoms. This will help both the individual and the organisation.

Employers have a duty of care and might also have a legal responsibility to make reasonable adjustments for employees.

Employers who take a proactive and supportive approach will:

• better retain employees 
• increase morale and improve productivity
• attract and retain a more diverse workforce
• benefit from reduced absence

Learn what you can do to be a better, more supportive employer for people experiencing menopause.

Employers need to manage the performance of their employees. 

Underperforming employees or teams can cause significant disruption and have a real impact on organisations. 

Setting clear objectives and expectations can help: 

• better motivate people and teams
• set standards and benchmarks
• communicate business needs
• recognise the work of those performing well

This training will help you feel confident in managing performance, setting targets and communicating expectations. This will help:

• establish good working relationships between managers and teams
• promote organisational growth
• retain the best people

Conflict at work can be stressful, time consuming and disruptive for all concerned. Sometimes problems between employees can seem difficult to overcome.

Mediation is an effective way to resolve disputes. When used properly and at an early stage, it can help improve: 

• working relationships between employees
• employee engagement and team dynamics
• employee retention

This training will introduce you to mediation and practical skills you can develop and use within your role. 

This will help you be seen as a better people manager and someone people can approach to help resolve issues at work.

One of the most challenging parts of managing people is having conversations around sensitive or emotionally charged topics.

Difficult conversations are often things managers find themselves avoiding or delaying. This can have an impact on an organisation and morale.

Successfully addressing sensitive issues can:

• prevent bullying at work
• deal with conflict between colleagues
• uncover underlying issues
• support workers with personal issues
• create clear boundaries within teams
• increase employee engagement

This training will give you new skills and techniques to confidently handle challenging conversations at work.

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to handle:

• equality law
• recruitment
• issuing contracts
• discipline and grievance
• absence
• dismissal

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand complex legal principles
• apply good practice
• take on this area of responsibility with confidence

Around 1 in 7 of the UK population are neurodivergent. This means they have natural differences in how their brains behave and process information. Common types of neurodivergence are:

• autism
• ADHD
• dyslexia
• dyspraxia 

This training will enable organisations to better support neurodivergent employees.

Knowing how to create a neuroinclusive environment can:

• improve employee wellbeing and diversity
• support employees to perform to their full potential
• attract employees with a wider range of skills and experience 
• reduce absence and employee turnover
• reduce the risk of conflict and legal disputes

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to handle:

• equality law
• recruitment
• issuing contracts
• discipline and grievance
• absence
• dismissal

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand complex legal principles
• apply good practice
• take on this area of responsibility with confidence

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

Employers are legally obliged to provide a written statement of terms and conditions of employment. This should be issued to employees by day one of their employment. 

Many people work under verbal contracts, but this could lead to disputes or legal claims, which presents significant risk for employers.

A well written contract  can help:

• clarify roles and expectations
• give certainty about everyone’s rights and responsibilities
• clarify entitlements

You will leave this training more able to:

• get contracts right
• set clear expectations with your employees
• reduce the risk of legal claims

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to handle:

• equality law
• recruitment
• issuing contracts
• discipline and grievance
• absence
• dismissal

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand complex legal principles
• apply good practice
• take on this area of responsibility with confidence

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to handle:

• equality law
• recruitment
• issuing contracts
• discipline and grievance
• absence
• dismissal

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand complex legal principles
• apply good practice
• take on this area of responsibility with confidence

Employers sometimes need to change employees’ roles, working practices and written terms and conditions. This can cause:

• conflict and strained working relationships
• confusion and productivity impact
• risk of legal claims

This training will help you get a better understanding of how to change a contract. This will help you to: 

• follow the law and good practice when making changes
• reduce the risk of legal claims
• Identify the risks and benefits of the options
• make informed decisions 
• maintain good working relationships
• protect morale through change

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

When recruiting and managing people employers must consider equality and also fairness at all stages of employment. Equality at work is protected by law.

Employers who prioritise good practice around equality, diversity and inclusion can: 

• recruit from a wider talent pool
• benefit from a diverse range of views and experiences
• be seen as an employer of choice
• gain competitive advantage where equality duties are required

We will look at the law and practical implications for employers and people managers around creating a diverse and inclusive workplace.

This training will cover: 

• what discrimination is
• who it affects
• how employers can act in compliance with the law

You will leave this training feeling more confident in handling equality issues and more able to establish good practice in your organisation.

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

One of the most challenging parts of managing people is having conversations around sensitive or emotionally charged topics.

Difficult conversations are often things managers find themselves avoiding or delaying. This can have an impact on an organisation and morale.

Successfully addressing sensitive issues can:

• prevent bullying at work
• deal with conflict between colleagues
• uncover underlying issues
• support workers with personal issues
• create clear boundaries within teams
• increase employee engagement

This training will give you new skills and techniques to confidently handle challenging conversations at work. 

One of the most challenging parts of managing people is having conversations around sensitive or emotionally charged topics.

Difficult conversations are often things managers find themselves avoiding or delaying. This can have an impact on an organisation and morale.

Successfully addressing sensitive issues can:

• prevent bullying at work
• deal with conflict between colleagues
• uncover underlying issues
• support workers with personal issues
• create clear boundaries within teams
• increase employee engagement

This training will give you new skills and techniques to confidently handle challenging conversations at work.

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

Unacceptable behaviours, such as banter and bullying can have a huge impact on people, teams and organisations.

People managers are at the frontline when it comes to being able to identity inappropriate behaviours and will often be the person expected to deal with them. 

Managers need to challenge inappropriate behaviour early to prevent matters escalating. This will help:

• reduce poor behaviour
• increase staff morale and engagement
• improve productivity
• reduce staff turnover
• minimise the risk of legal claims against yourself or your organisation

This training will help you confidently deal with issues as they arise and create a positive culture at work. It helps prepare all employees to stand against bullying and to take action

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to handle:

• equality law
• recruitment
• issuing contracts
• discipline and grievance
• absence
• dismissal

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand complex legal principles
• apply good practice
• take on this area of responsibility with confidence

One of the most challenging parts of managing people is having conversations around sensitive or emotionally charged topics.

Difficult conversations are often things managers find themselves avoiding or delaying. This can have an impact on an organisation and morale.

Successfully addressing sensitive issues can:

• prevent bullying at work
• deal with conflict between colleagues
• uncover underlying issues
• support workers with personal issues
• create clear boundaries within teams
• increase employee engagement

This training will give you new skills and techniques to confidently handle challenging conversations at work.

When a grievance is received it can feel like a serious problem has been presented and often they come unexpectedly. Managers can feel confronted and at times defensive. Emotions can often run high.

Well-handled grievances can help managers understand problems and work to resolve them early, with minimal disruption. They can also help improve working relationships and team dynamics.

This training will improve your skills in effectively handling grievances at work. It focuses on: 

• identifying the facts from emotions
• emotional intelligence and empathy
• working jointly to resolve issues

You will be become better at handling grievances objectively and with increased confidence.

Attending an employment tribunal can be a daunting prospect and the consequences of getting it wrong can be costly.

Typical costs to employers of defending a claim can be £10,000 or more. Losing a claim can have significant additional costs and can be potentially embarrassing for your organisation. 

This mock tribunal hearing will be based on a fictional case study and will allow you to:

• see how the tribunal operates
• understand what needs to be prepared in advance
• gain insight into how decisions are made
• learn about the people involved and their roles

You will be able to ask questions throughout.

You will leave this event with more insight into how Tribunals work and a better understanding of how to prepare for them.

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

• increase confidence in line managers
• support wellbeing of employees
• prevent absence
• reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.

When recruiting and managing people employers must consider equality and also fairness at all stages of employment. Equality at work is protected by law.

Employers who prioritise good practice around equality, diversity and inclusion can: 

• recruit from a wider talent pool
• benefit from a diverse range of views and experiences
• be seen as an employer of choice
• gain competitive advantage where equality duties are required

We will look at the law and practical implications for employers and people managers around creating a diverse and inclusive workplace.

This training will cover: 

• what discrimination is
• who it affects
• how employers can act in compliance with the law

You will leave this training feeling more confident in handling equality issues and more able to establish good practice in your organisation.

Making redundancies can be a stressful and time-consuming process and is often difficult for everyone involved.

When handling redundancies, getting the basics right can help:

• maintain good relationships at work
• reduce stress and uncertainty
• reduce the risk of employment tribunal claims
• establish a productive working environment post redundancy

This event will cover legal and practical considerations to help you confidently handle a redundancy situation at work.

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to handle:

• equality law
• recruitment
• issuing contracts
• discipline and grievance
• absence
• dismissal

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand complex legal principles
• apply good practice
• take on this area of responsibility with confidence

Employee absence can impact both the manager and also colleagues who are asked to cover their work. 

Managing sickness absence and having clear policies can:

• reduce sickness absence levels
• explain the importance of attendance
• help employees understand what is expected of them
• help managers address underlying issues
• improve wellbeing and working relationships
• boost team performance and improve productivity

This training will help you manage absence at work in a fair, consistent and effective way.

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to handle:

• equality law
• recruitment
• issuing contracts
• discipline and grievance
• absence
• dismissal

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand complex legal principles
• apply good practice
• take on this area of responsibility with confidence

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to handle:

• equality law
• recruitment
• issuing contracts
• discipline and grievance
• absence
• dismissal

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand complex legal principles
• apply good practice
• take on this area of responsibility with confidence

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to handle:

• equality law
• recruitment
• issuing contracts
• discipline and grievance
• absence
• dismissal

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand complex legal principles
• apply good practice
• take on this area of responsibility with confidence

One of the most challenging parts of managing people is having conversations around sensitive or emotionally charged topics.

Difficult conversations are often things managers find themselves avoiding or delaying. This can have an impact on an organisation and morale.

Successfully addressing sensitive issues can:

• prevent bullying at work
• deal with conflict between colleagues
• uncover underlying issues
• support workers with personal issues
• create clear boundaries within teams
• increase employee engagement

This training will give you new skills and techniques to confidently handle challenging conversations at work. 

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to handle:

• equality law
• recruitment
• issuing contracts
• discipline and grievance
• absence
• dismissal

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand complex legal principles
• apply good practice
• take on this area of responsibility with confidence

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

Conflict at work can be stressful, time consuming and disruptive for all concerned. Sometimes problems between employees can seem difficult to overcome.

Mediation is an effective way to resolve disputes. When  used properly and at an early stage, it can help improve: 

• working relationships between employees
• employee engagement and team dynamics
• employee retention

This training will introduce you to mediation and practical skills you can develop and use within your role. 

This will help you be seen as a better people manager and someone people can approach to help resolve issues at work.

When recruiting and managing people employers must consider equality and also fairness at all stages of employment. Equality at work is protected by law.

Employers who prioritise good practice around equality, diversity and inclusion can: 

• recruit from a wider talent pool
• benefit from a diverse range of views and experiences
• be seen as an employer of choice
• gain competitive advantage where equality duties are required

We will look at the law and practical implications for employers and people managers around creating a diverse and inclusive workplace.

This training will cover: 

• what discrimination is
• who it affects
• how employers can act in compliance with the law

You will leave this training feeling more confident in handling equality issues and more able to establish good practice in your organisation.

Where an employee has a disability, an employer has a legal obligation to explore making reasonable adjustments under the Equality Act.

Often, people who have long term physical or mental health conditions may not recognise themselves as having a disability. 
However, they may benefit from adjustments at work. 

Taking a positive and practical approach to making workplace adjustments can help an organisation to:

• recruit employees from a diverse talent pool
• enhance productivity
• retain employees
• create an inclusive and supportive working environment
• reduce the risk of discrimination claims

This training will help you identify when an adjustment should be made for employees with health conditions.

Conflict at work can be disruptive, time consuming and costly.

Mediation is a proven and effective way of resolving differences between employees and rebuilding working relationships.

Mediation can:

• allow each person to air their issues in a safe environment
• identify areas of common ground
• help create acceptable solutions for both sides

Organisations with people trained in mediation can benefit from:

• reduced levels of conflict
• better teamworking
• reduced grievances, absences and turnover

This training will help you gain the skills, techniques and confidence to become an effective mediator in your workplace. 

You will gain a recognised mediation accreditation upon successful completion of the course.

Acas is the recognised authority in dispute resolution. You will learn directly from our mediation experts, who have extensive personal experience in resolving conflict at work.

This training course is accredited by NCFE, a trusted and recognised awarding organisation. NCFE verifies and quality assures the assessments. An assessment in your learning will be included as part of the process.

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

• increase confidence in line managers
• support wellbeing of employees
• prevent absence
• reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

Employee absence can impact both the manager and also colleagues who are asked to cover their work. 

Managing sickness absence and having clear policies can:

• reduce sickness absence levels
• explain the importance of attendance
• help employees understand what is expected of them
• help managers address underlying issues
• improve wellbeing and working relationships
• boost team performance and improve productivity

This training will help you manage absence at work in a fair, consistent and effective way.

Unacceptable behaviours, such as banter and bullying can have a huge impact on people, teams and organisations.

People managers are at the frontline when it comes to being able to identity inappropriate behaviours and will often be the person expected to deal with them. 

Managers need to challenge inappropriate behaviour early to prevent matters escalating. This will help:

• reduce poor behaviour
• increase staff morale and engagement
• improve productivity
• reduce staff turnover
• minimise the risk of legal claims against yourself or your organisation

This training will help you confidently deal with issues as they arise and create a positive culture at work. It helps prepare all employees to stand against bullying and to take action

Employers need to manage the performance of their employees. 

Underperforming employees or teams can cause significant disruption and have a real impact on organisations. 

Setting clear objectives and expectations can help: 

• better motivate people and teams
• set standards and benchmarks
• communicate business needs
• recognise the work of those performing well

This training will help you feel confident in managing performance, setting targets and communicating expectations. This will help:

• establish good working relationships between managers and teams
• promote organisational growth
• retain the best people

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

Mental health, like physical health, can change throughout our lives. 

Organisations benefit from encouraging people to talk openly about mental health and issues such as stress, anxiety and wellbeing.

Managers who are skilled at supporting mental health in the workplace can:

• reduce absence
• minimise staff turnover
• avoid potential conflict
• increase productivity

This training will provide you with the skills and knowledge to confidently address issues. It will help you have more effective conversations about mental health and to create an open and inclusive culture. 

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

Making redundancies can be a stressful and time-consuming process and is often difficult for everyone involved.

When handling redundancies, getting the basics right can help:

• maintain good relationships at work
• reduce stress and uncertainty
• reduce the risk of employment tribunal claims
• establish a productive working environment post redundancy

This event will cover legal and practical considerations to help you confidently handle a redundancy situation at work.

Conflict at work can be stressful, time consuming and disruptive for all concerned. Sometimes problems between employees can seem difficult to overcome.

Mediation is an effective way to resolve disputes. When used properly and at an early stage, it can help improve: 

• working relationships between employees
• employee engagement and team dynamics
• employee retention

This training will introduce you to mediation and practical skills you can develop and use within your role. 

This will help you be seen as a better people manager and someone people can approach to help resolve issues at work.

Almost every business faces change, and toward the end of 2024, redundancy rates were at their highest levels in nearly four years.

Organisations that need to make changes-to their structure, operations or headcount, can also face significant potential disruption.

Productivity can be directly impacted by stress and disengagement, and this can be worsened by confusion and distrust toward the redundancy process.

At this digital conference Acas and employment law experts from Aaron and Partner’s Solicitors will explore:

• the process and principles of redundancy, consultation and best practice
• the law and consequences of getting things wrong
• the critical importance of communication and leadership

We will also be outlining upcoming changes to redundancy rules arising from the Employment Rights Bill 2026. 

• grievances
• demotivated employees
• potential fines
• legal claims

Employers are responsible for making sure workers are paid correctly in accordance with the law. 

This training will make sure you’re up to date with current legislation and good practice. It will help clarify the rules around deductions and give you more confidence that your policies are correct.

Employers are legally obliged to provide a written statement of terms and conditions of employment. This should be issued to employees by day one of their employment. 

Many people work under verbal contracts, but this could lead to disputes or legal claims, which presents significant risk for employers.

A well written contract  can help:

• clarify roles and expectations
• give certainty about everyone’s rights and responsibilities
• clarify entitlements

You will leave this training more able to:

• get contracts right
• set clear expectations with your employees
• reduce the risk of legal claims

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to handle:

• equality law
• recruitment
• issuing contracts
• discipline and grievance
• absence
• dismissal

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand complex legal principles
• apply good practice
• take on this area of responsibility with confidence

When recruiting and managing people employers must consider equality and also fairness at all stages of employment. Equality at work is protected by law.

Employers who prioritise good practice around equality, diversity and inclusion can: 

• recruit from a wider talent pool
• benefit from a diverse range of views and experiences
• be seen as an employer of choice
• gain competitive advantage where equality duties are required

We will look at the law and practical implications for employers and people managers around creating a diverse and inclusive workplace.

This training will cover: 

• what discrimination is
• who it affects
• how employers can act in compliance with the law

You will leave this training feeling more confident in handling equality issues and more able to establish good practice in your organisation.

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to handle:

• equality law
• recruitment
• issuing contracts
• discipline and grievance
• absence
• dismissal

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand complex legal principles
• apply good practice
• take on this area of responsibility with confidence

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

Around 1 in 7 of the UK population are neurodivergent. This means they have natural differences in how their brains behave and process information. Common types of neurodivergence are:

• autism
• ADHD
• dyslexia
• dyspraxia 

This training will enable organisations to better support neurodivergent employees.

Knowing how to create a neuroinclusive environment can:

• improve employee wellbeing and diversity
• support employees to perform to their full potential
• attract employees with a wider range of skills and experience 
• reduce absence and employee turnover
• reduce the risk of conflict and legal disputes

Employee absence can impact both the manager and also colleagues who are asked to cover their work. 

Managing sickness absence and having clear policies can:

• reduce sickness absence levels
• explain the importance of attendance
• help employees understand what is expected of them
• help managers address underlying issues
• improve wellbeing and working relationships
• boost team performance and improve productivity

This training will help you manage absence at work in a fair, consistent and effective way.

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

Conflict at work can be stressful, time consuming and disruptive for all concerned. Sometimes problems between employees can seem difficult to overcome.

Mediation is an effective way to resolve disputes. When  used properly and at an early stage, it can help improve: 

• working relationships between employees
• employee engagement and team dynamics
• employee retention

This training will introduce you to mediation and practical skills you can develop and use within your role. 

This will help you be seen as a better people manager and someone people can approach to help resolve issues at work.

One of the most challenging parts of managing people is having conversations around sensitive or emotionally charged topics.

Difficult conversations are often things managers find themselves avoiding or delaying. This can have an impact on an organisation and morale.

Successfully addressing sensitive issues can:

• prevent bullying at work
• deal with conflict between colleagues
• uncover underlying issues
• support workers with personal issues
• create clear boundaries within teams
• increase employee engagement

This training will give you new skills and techniques to confidently handle challenging conversations at work. 

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

Conflict at work can be disruptive, time consuming and costly.

Mediation is a proven and effective way of resolving differences between employees and rebuilding working relationships.

Mediation can:

• allow each person to air their issues in a safe environment
• identify areas of common ground
• help create acceptable solutions for both sides

Organisations with people trained in mediation can benefit from:

• reduced levels of conflict
• better teamworking
• reduced grievances, absences and turnover

This training will help you gain the skills, techniques and confidence to become an effective mediator in your workplace. 

You will gain a recognised mediation accreditation upon successful completion of the course.

Acas is the recognised authority in dispute resolution. You will learn directly from our mediation experts, who have extensive personal experience in resolving conflict at work.

This training course is accredited by NCFE, a trusted and recognised awarding organisation. NCFE verifies and quality assures the assessments. An assessment in your learning will be included as part of the process.

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to handle:

• equality law
• recruitment
• issuing contracts
• discipline and grievance
• absence
• dismissal

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand complex legal principles
• apply good practice
• take on this area of responsibility with confidence

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

People who don’t run a disciplinary procedure often can find it confusing and can worry about getting things right. It can also be a stressful experience for everyone involved.

However, disciplinary procedures are sometimes needed to help address issues with productivity, behaviour and performance. 

Handled effectively, a disciplinary procedure can:

• help identify and address underlying issues
• help set expectations 
• improve long-term working relationships

Our training is based on legal requirements as well as good practice outlined in the Acas Code of Practice on discipline and grievance. 

This training will help you to run a fair and effective disciplinary procedure at work, and to approach the process with more confidence.

Employers sometimes need to change employees’ roles, working practices and written terms and conditions. This can cause:

• conflict and strained working relationships
• confusion and productivity impact
• risk of legal claims

This training will help you get a better understanding of how to change a contract. This will help you to: 

• follow the law and good practice when making changes
• reduce the risk of legal claims
• Identify the risks and benefits of the options
• make informed decisions 
• maintain good working relationships
• protect morale through change

Unacceptable behaviours, such as banter and bullying can have a huge impact on people, teams and organisations.

People managers are at the frontline when it comes to being able to identity inappropriate behaviours and will often be the person expected to deal with them. 

Managers need to challenge inappropriate behaviour early to prevent matters escalating. This will help:

• reduce poor behaviour
• increase staff morale and engagement
• improve productivity
• reduce staff turnover
• minimise the risk of legal claims against yourself or your organisation

This training will help you confidently deal with issues as they arise and create a positive culture at work. It helps prepare all employees to stand against bullying and to take action

When recruiting and managing people employers must consider equality and also fairness at all stages of employment. Equality at work is protected by law.

Employers who prioritise good practice around equality, diversity and inclusion can: 

• recruit from a wider talent pool
• benefit from a diverse range of views and experiences
• be seen as an employer of choice
• gain competitive advantage where equality duties are required

We will look at the law and practical implications for employers and people managers around creating a diverse and inclusive workplace.

This training will cover: 

• what discrimination is
• who it affects
• how employers can act in compliance with the law

You will leave this training feeling more confident in handling equality issues and more able to establish good practice in your organisation.

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

Conflict at work can be disruptive, time consuming and costly.

Mediation is a proven and effective way of resolving differences between employees and rebuilding working relationships.

Mediation can:

• allow each person to air their issues in a safe environment
• identify areas of common ground
• help create acceptable solutions for both sides

Organisations with people trained in mediation can benefit from:

• reduced levels of conflict
• better teamworking
• reduced grievances, absences and turnover

This training will help you gain the skills, techniques and confidence to become an effective mediator in your workplace. 

You will gain a recognised mediation accreditation upon successful completion of the course.

Acas is the recognised authority in dispute resolution. You will learn directly from our mediation experts, who have extensive personal experience in resolving conflict at work.

This training course is accredited by NCFE, a trusted and recognised awarding organisation. NCFE verifies and quality assures the assessments. An assessment in your learning will be included as part of the process.

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

It can be tempting for managers to avoid dealing with challenging, hostile or confrontational behaviour. Especially where an employee responds to challenge with further negative or destructive behaviours. 

Taking a proactive approach to challenging behaviour can:

• increase confidence in line managers
• support wellbeing of employees
• prevent absence
• reduce the risk of discrimination and other legal claims

This interactive training will give you insights, tools and skills to help you confidently address extremely challenging persons at work.

Employee absence can impact both the manager and also colleagues who are asked to cover their work. 

Managing sickness absence and having clear policies can:

• reduce sickness absence levels
• explain the importance of attendance
• help employees understand what is expected of them
• help managers address underlying issues
• improve wellbeing and working relationships
• boost team performance and improve productivity

This training will help you manage absence at work in a fair, consistent and effective way.

Mental health, like physical health, can change throughout our lives. 

Organisations benefit from encouraging people to talk openly about mental health and issues such as stress, anxiety and wellbeing.

Managers who are skilled at supporting mental health in the workplace can:

• reduce absence
• minimise staff turnover
• avoid potential conflict
• increase productivity

This training will provide you with the skills and knowledge to confidently address issues. It will help you have more effective conversations about mental health and to create an open and inclusive culture. 

• grievances
• demotivated employees
• potential fines
• legal claims

Employers are responsible for making sure workers are paid correctly in accordance with the law. 

This training will make sure you’re up to date with current legislation and good practice. It will help clarify the rules around deductions and give you more confidence that your policies are correct.

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

Around 1 in 7 of the UK population are neurodivergent. This means they have natural differences in how their brains behave and process information. Common types of neurodivergence are:

• autism
• ADHD
• dyslexia
• dyspraxia 

This training will enable organisations to better support neurodivergent employees.

Knowing how to create a neuroinclusive environment can:

• improve employee wellbeing and diversity
• support employees to perform to their full potential
• attract employees with a wider range of skills and experience 
• reduce absence and employee turnover
• reduce the risk of conflict and legal disputes

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

One of the most challenging parts of managing people is having conversations around sensitive or emotionally charged topics.

Difficult conversations are often things managers find themselves avoiding or delaying. This can have an impact on an organisation and morale.

Successfully addressing sensitive issues can:

• prevent bullying at work
• deal with conflict between colleagues
• uncover underlying issues
• support workers with personal issues
• create clear boundaries within teams
• increase employee engagement

This training will give you new skills and techniques to confidently handle challenging conversations at work.

Employers are legally obliged to provide a written statement of terms and conditions of employment. This should be issued to employees by day one of their employment. 

Many people work under verbal contracts, but this could lead to disputes or legal claims, which presents significant risk for employers.

A well written contract  can help:

• clarify roles and expectations
• give certainty about everyone’s rights and responsibilities
• clarify entitlements

You will leave this training more able to:

• get contracts right
• set clear expectations with your employees
• reduce the risk of legal claims

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

Employers need to manage the performance of their employees. 

Underperforming employees or teams can cause significant disruption and have a real impact on organisations. 

Setting clear objectives and expectations can help: 

• better motivate people and teams
• set standards and benchmarks
• communicate business needs
• recognise the work of those performing well

This training will help you feel confident in managing performance, setting targets and communicating expectations. This will help:

• establish good working relationships between managers and teams
• promote organisational growth
• retain the best people

When recruiting and managing people employers must consider equality and also fairness at all stages of employment. Equality at work is protected by law.

Employers who prioritise good practice around equality, diversity and inclusion can: 

• recruit from a wider talent pool
• benefit from a diverse range of views and experiences
• be seen as an employer of choice
• gain competitive advantage where equality duties are required

We will look at the law and practical implications for employers and people managers around creating a diverse and inclusive workplace.

This training will cover: 

• what discrimination is
• who it affects
• how employers can act in compliance with the law

You will leave this training feeling more confident in handling equality issues and more able to establish good practice in your organisation.

• grievances
• demotivated employees
• potential fines
• legal claims

Employers are responsible for making sure workers are paid correctly in accordance with the law. 

This training will make sure you’re up to date with current legislation and good practice. It will help clarify the rules around deductions and give you more confidence that your policies are correct.

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to handle:

• equality law
• recruitment
• issuing contracts
• discipline and grievance
• absence
• dismissal

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand complex legal principles
• apply good practice
• take on this area of responsibility with confidence

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

Where an employee has a disability, an employer has a legal obligation to explore making reasonable adjustments under the Equality Act.

Often, people who have long term physical or mental health conditions may not recognise themselves as having a disability. 
However, they may benefit from adjustments at work. 

Taking a positive and practical approach to making workplace adjustments can help an organisation to:

• recruit employees from a diverse talent pool
• enhance productivity
• retain employees
• create an inclusive and supportive working environment
• reduce the risk of discrimination claims

This training will help you identify when an adjustment should be made for employees with health conditions.

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

Employers sometimes need to change employees’ roles, working practices and written terms and conditions. This can cause:

• conflict and strained working relationships
• confusion and productivity impact
• risk of legal claims

This training will help you get a better understanding of how to change a contract. This will help you to: 

• follow the law and good practice when making changes
• reduce the risk of legal claims
• Identify the risks and benefits of the options
• make informed decisions 
• maintain good working relationships
• protect morale through change

Conflict at work can be stressful, time consuming and disruptive for all concerned. Sometimes problems between employees can seem difficult to overcome.

Mediation is an effective way to resolve disputes. When  used properly and at an early stage, it can help improve: 

• working relationships between employees
• employee engagement and team dynamics
• employee retention

This training will introduce you to mediation and practical skills you can develop and use within your role. 

This will help you be seen as a better people manager and someone people can approach to help resolve issues at work.

Unacceptable behaviours, such as banter and bullying can have a huge impact on people, teams and organisations.

People managers are at the frontline when it comes to being able to identity inappropriate behaviours and will often be the person expected to deal with them. 

Managers need to challenge inappropriate behaviour early to prevent matters escalating. This will help:

• reduce poor behaviour
• increase staff morale and engagement
• improve productivity
• reduce staff turnover
• minimise the risk of legal claims against yourself or your organisation

This training will help you confidently deal with issues as they arise and create a positive culture at work. It helps prepare all employees to stand against bullying and to take action

One of the most challenging parts of managing people is having conversations around sensitive or emotionally charged topics.

Difficult conversations are often things managers find themselves avoiding or delaying. This can have an impact on an organisation and morale.

Successfully addressing sensitive issues can:

• prevent bullying at work
• deal with conflict between colleagues
• uncover underlying issues
• support workers with personal issues
• create clear boundaries within teams
• increase employee engagement

This training will give you new skills and techniques to confidently handle challenging conversations at work.

One of the most challenging parts of managing people is having conversations around sensitive or emotionally charged topics.

Difficult conversations are often things managers find themselves avoiding or delaying. This can have an impact on an organisation and morale.

Successfully addressing sensitive issues can:

• prevent bullying at work
• deal with conflict between colleagues
• uncover underlying issues
• support workers with personal issues
• create clear boundaries within teams
• increase employee engagement

This training will give you new skills and techniques to confidently handle challenging conversations at work. 

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to handle:

• equality law
• recruitment
• issuing contracts
• discipline and grievance
• absence
• dismissal

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand complex legal principles
• apply good practice
• take on this area of responsibility with confidence

Acas wrote the Code of Practice on discipline and grievance. Employers are required to follow the code of practice when dealing with disciplinary and grievance matters. Where dismissal is an outcome, and a claim is made, a Tribunal will consider how closely an employer follows the code. 

Managing discipline and grievance procedures in the right way can help employers to:

• explore and resolve underlying issues
• build positive working relationships
• improve engagement and productivity
• avoid conflict and legal action

During this training you’ll develop your knowledge of the Acas code. You’ll also learn how to apply good practice based on a real-life case study that runs throughout.

Employee absence can impact both the manager and also colleagues who are asked to cover their work. 

Managing sickness absence and having clear policies can:

• reduce sickness absence levels
• explain the importance of attendance
• help employees understand what is expected of them
• help managers address underlying issues
• improve wellbeing and working relationships
• boost team performance and improve productivity

This training will help you manage absence at work in a fair, consistent and effective way.

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to handle:

• equality law
• recruitment
• issuing contracts
• discipline and grievance
• absence
• dismissal

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand complex legal principles
• apply good practice
• take on this area of responsibility with confidence

When there is a problem at work, an investigation should be carried out as soon as possible. This can relate to grievances as well as potential disciplinary issues such as bullying, poor conduct, attendance or performance.

Carrying out a fair and impartial investigation will help managers to understand all the facts and help them reach an informed decision. It can also:

• promote good working relationships
• help organisations comply with the Acas code of practice on discipline and grievance
• build trust with all employees

This training will help you conduct investigations confidently, in line with good practice and legal requirements.

TUPE , the Transfer of Undertakings, Protection of Employment Regulations protect employee rights when a business, or part of a business, is sold or changes hands. 

TUPE transfers can be one of the most confusing and stressful areas for employers and employees.

Understanding the law and good practice about employee rights in TUPE transfers will help you:

• minimise disruption
• manage the process better
• improve employee relations
• deal with disputes
• avoid employment tribunal claims

This training will help you handle a TUPE process with confidence

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

Employee absence can impact both the manager and also colleagues who are asked to cover their work. 

Managing sickness absence and having clear policies can:

• reduce sickness absence levels
• explain the importance of attendance
• help employees understand what is expected of them
• help managers address underlying issues
• improve wellbeing and working relationships
• boost team performance and improve productivity

This training will help you manage absence at work in a fair, consistent and effective way.

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to handle:

• equality law
• recruitment
• issuing contracts
• discipline and grievance
• absence
• dismissal

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand complex legal principles
• apply good practice
• take on this area of responsibility with confidence

When recruiting and managing people employers must consider equality and also fairness at all stages of employment. Equality at work is protected by law.

Employers who prioritise good practice around equality, diversity and inclusion can: 

• recruit from a wider talent pool
• benefit from a diverse range of views and experiences
• be seen as an employer of choice
• gain competitive advantage where equality duties are required

We will look at the law and practical implications for employers and people managers around creating a diverse and inclusive workplace.

This training will cover: 

• what discrimination is
• who it affects
• how employers can act in compliance with the law

You will leave this training feeling more confident in handling equality issues and more able to establish good practice in your organisation.

Conflict at work can be disruptive, time consuming and costly.

Mediation is a proven and effective way of resolving differences between employees and rebuilding working relationships.

Mediation can:

• allow each person to air their issues in a safe environment
• identify areas of common ground
• help create acceptable solutions for both sides

Organisations with people trained in mediation can benefit from:

• reduced levels of conflict
• better teamworking
• reduced grievances, absences and turnover

This training will help you gain the skills, techniques and confidence to become an effective mediator in your workplace. 

You will gain a recognised mediation accreditation upon successful completion of the course.

Acas is the recognised authority in dispute resolution. You will learn directly from our mediation experts, who have extensive personal experience in resolving conflict at work.

This training course is accredited by NCFE, a trusted and recognised awarding organisation. NCFE verifies and quality assures the assessments. An assessment in your learning will be included as part of the process.

Employers have a legal duty to protect their employees and prevent them from being sexually harassed. 

Employers who clearly communicate their policies and expectations on sexual harassment will: 

• more likely comply with their statutory duty 
• have more engaged and productive employees
• improve employee mental health and wellbeing
• experience reduced absence levels and turnover

 This training will discuss practical steps for preventing sexual harassment, creating policies and completing risk assessments. 

It will also provide valuable tips and tactics for reducing sexual harassment that can be applied in any workplace.

One of the most challenging parts of managing people is having conversations around sensitive or emotionally charged topics.

Difficult conversations are often things managers find themselves avoiding or delaying. This can have an impact on an organisation and morale.

Successfully addressing sensitive issues can:

• prevent bullying at work
• deal with conflict between colleagues
• uncover underlying issues
• support workers with personal issues
• create clear boundaries within teams
• increase employee engagement

This training will give you new skills and techniques to confidently handle challenging conversations at work. 

One of the most challenging parts of managing people is having conversations around sensitive or emotionally charged topics.

Difficult conversations are often things managers find themselves avoiding or delaying. This can have an impact on an organisation and morale.

Successfully addressing sensitive issues can:

• prevent bullying at work
• deal with conflict between colleagues
• uncover underlying issues
• support workers with personal issues
• create clear boundaries within teams
• increase employee engagement

This training will give you new skills and techniques to confidently handle challenging conversations at work.

People managers are at the heart of effective teams and productive workplaces. 



Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.



Key skills for any developing manager include:

• being able to motivate teams to succeed


• establishing good working relationships within teams 


• ensuring employees feel trusted and supported


• dealing with challenging issues as they arise


• managing change effectively


• knowing when and how to delegate

This training will help you become a better people manager.

When a grievance is received it can feel like a serious problem has been presented and often they come unexpectedly. Managers can feel confronted and at times defensive. Emotions can often run high.

Well-handled grievances can help managers understand problems and work to resolve them early, with minimal disruption. They can also help improve working relationships and team dynamics.

This training will improve your skills in effectively handling grievances at work. It focuses on: 

• identifying the facts from emotions
• emotional intelligence and empathy
• working jointly to resolve issues

You will be become better at handling grievances objectively and with increased confidence.

Menopause will impact many employees, whatever organisation or sector your work in.

It is essential that people managers and HR policy makers know how to support people experiencing menopausal symptoms. This will help both the individual and the organisation.

Employers have a duty of care and might also have a legal responsibility to make reasonable adjustments for employees.

Employers who take a proactive and supportive approach will:

• better retain employees 
• increase morale and improve productivity
• attract and retain a more diverse workforce
• benefit from reduced absence

Learn what you can do to be a better, more supportive employer for people experiencing menopause.

Unacceptable behaviours, such as banter and bullying can have a huge impact on people, teams and organisations.

People managers are at the frontline when it comes to being able to identity inappropriate behaviours and will often be the person expected to deal with them. 

Managers need to challenge inappropriate behaviour early to prevent matters escalating. This will help:

• reduce poor behaviour
• increase staff morale and engagement
• improve productivity
• reduce staff turnover
• minimise the risk of legal claims against yourself or your organisation

This training will help you confidently deal with issues as they arise and create a positive culture at work. It helps prepare all employees to stand against bullying and to take action

Conflict at work can be disruptive, time consuming and costly.

Mediation is a proven and effective way of resolving differences between employees and rebuilding working relationships.

Mediation can:

• allow each person to air their issues in a safe environment
• identify areas of common ground
• help create acceptable solutions for both sides

Organisations with people trained in mediation can benefit from:

• reduced levels of conflict
• better teamworking
• reduced grievances, absences and turnover

This training will help you gain the skills, techniques and confidence to become an effective mediator in your workplace. 

You will gain a recognised mediation accreditation upon successful completion of the course.

Acas is the recognised authority in dispute resolution. You will learn directly from our mediation experts, who have extensive personal experience in resolving conflict at work.

This training course is accredited by NCFE, a trusted and recognised awarding organisation. NCFE verifies and quality assures the assessments. An assessment in your learning will be included as part of the process.

Managing people for the first time can be challenging but also rewarding. 

A good manager can help:

• improve teamwork and productivity
• reduce workplace conflict 
• increase wellbeing amongst staff
• build and maintain trust and confidence between an employer and employee

This training will help you build confidence and introduce the skills you need for your new role as a manager. 

It will also introduce you to legal and good practice principles you need to know.

Starting a new role in HR or taking on HR responsibilities can be overwhelming. You may need to handle:

• equality law
• recruitment
• issuing contracts
• discipline and grievance
• absence
• dismissal

This training will help those new to HR to learn the basics of employment law and good practice at all stages of an employment relationship.

This training will help you:

• understand complex legal principles
• apply good practice
• take on this area of responsibility with confidence

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

People managers are at the heart of effective teams and productive workplaces. 

Those in a management role are often the go-to person for their colleagues and often need to demonstrate effective leadership.

Key skills for any developing manager include:

• being able to motivate teams to succeed
• establishing good working relationships within teams 
• ensuring employees feel trusted and supported
• dealing with challenging issues as they arise
• managing change effectively
• knowing when and how to delegate

This training will help you become a better people manager.

Conflict at work can be disruptive, time consuming and costly.

Mediation is a proven and effective way of resolving differences between employees and rebuilding working relationships.

Mediation can:

• allow each person to air their issues in a safe environment
• identify areas of common ground
• help create acceptable solutions for both sides

Organisations with people trained in mediation can benefit from:

• reduced levels of conflict
• better teamworking
• reduced grievances, absences and turnover

This training will help you gain the skills, techniques and confidence to become an effective mediator in your workplace. 

You will gain a recognised mediation accreditation upon successful completion of the course.

Acas is the recognised authority in dispute resolution. You will learn directly from our mediation experts, who have extensive personal experience in resolving conflict at work.

This training course is accredited by NCFE, a trusted and recognised awarding organisation. NCFE verifies and quality assures the assessments. An assessment in your learning will be included as part of the process.

Around 1 in 7 of the UK population are neurodivergent. This means they have natural differences in how their brains behave and process information. Common types of neurodivergence are:

• autism
• ADHD
• dyslexia
• dyspraxia 

This training will enable organisations to better support neurodivergent employees.

Knowing how to create a neuroinclusive environment can:

• improve employee wellbeing and diversity
• support employees to perform to their full potential
• attract employees with a wider range of skills and experience 
• reduce absence and employee turnover
• reduce the risk of conflict and legal disputes