All Acas events

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

Performance management can help businesses achieve success by getting the best from their employees. This can be particularly important during difficult economic times. 

This 3-hour digital event will enable you to understand and effectively utilise performance management processes in the workplace.

This interactive and informative digital event will give you the opportunity, within a safe environment, to experience how mediation works and the positive outcomes an effective mediation process can achieve.  

A formal procedure will involve a hearing where an investigation has shown that the employee has a case to answer.

All workplace hearings must be conducted fairly in accordance with employment legislation and best practice. Failure to do so may result in a breakdown in workplace relationships and potentially employment tribunal claims.

This event covers legal and Acas best practice principles that apply to all types of hearings and explores the key differences in preparation and decision making for hearings relating to conduct, performance, or absence.

You will gain valuable understanding of the Acas Code of Practice, how to prepare for and run an effective hearing, how to deal with problems that might arise, dealing with appeals, and an understanding of legal requirements for notice.

We will explain the employees right to be accompanied and will also explore additional considerations when running hearings remotely.

Managing discipline and grievance can be tough for everyone involved. It is important to ensure that the correct steps and procedures are followed at all stages as failure to do so can lead to unnecessary and costly litigation. 

Employers who do not follow the Acas Code of Practice on disciplinary and grievance procedures can face an uplift of 25% in any employment tribunal award.

Aside from the legal requirements, employers who manage processes effectively can help build working relationships, and foster healthier and more productive workplaces.

This event will explain the Acas Code of Practice on disciplinary and grievance procedures in detail and explore a real life case study to help put the knowledge and skills into practice.

It will explain the law and outline the correct steps to follow when managing discipline and grievance, as well explore informal approaches and the associated  positive impact these can have on the workplace.

In 2022 sickness absence rates in the UK rose to a record high. 
Latest figures from the Office of National Statistics reveal an estimated 185.6 million working days were lost due to sickness or injury, the equivalent to 5.7 days per year, per employee.

Developing a fair and consistent attendance policy can benefit the whole organisation. It helps employees understand what is expected of them and helps managers address underlying issues, leading to a healthier working environment, reduced absence levels and better employee retention.

This event will update you on the law and provide you with techniques to help manage absence in your workplace.

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.

This course provides training and accreditation for you to:

• Become an internal mediator in your workplace
• Gain accreditation if you are already a workplace mediator 
• Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days.
The training runs from 09:30 - 16:30 each day and the dates are:

• Week One: 6th & 7th August 2024
• Week Two: 13th, 14th & 15th August 2024

It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

• Day 1 - 6th of August 2024, 13:30 - 16:30
• Day 2 - 7th of August 2024, 13:30 - 16:30

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

It is important that all employee grievances are handled correctly. Failure to do so can lead to unnecessary and costly litigation. 

If an employer does not  comply with the Acas Code of Practice on disciplinary and grievance procedures, it could lead to an uplift of 25% in an employment tribunal award.

A well handled grievance can provide valuable insight, alerting employers to problems in the workplace and giving them the opportunity to resolve issues without further conflict escalating. 

As well as demonstrating the correct process to follow, this event will focus on emotional intelligence, relationship building, treating people fairly and establishing trust. 

The event will work through a fictional grievance, based on a real life scenario, it will show delegates how to:

• Distinguish the facts from emotion when receiving a grievance 
• Deal with issues with empathy, whilst staying on track to work towards resolution
• Follow the correct steps and procedures
• Work towards a better outcome
• Consider the wellbeing of the employee

Performance management can help businesses achieve success by getting the best from their employees. This can be particularly important during difficult economic times. 

This 3-hour digital event will enable you to understand and effectively utilise performance management processes in the workplace.

This 3-hour digital event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.

Employment law can be complex, and the legal landscape is constantly evolving. 

Keeping abreast of legal requirements not only helps your business steer away from potential litigation and financial penalties, it can also help you develop strategies to improve employee engagement and increase organisational resilience.

This event will provide you with solid grounding on recent changes to employment law and provide insight into upcoming changes to legislation that will enable your business to stay informed, legally compliant and well prepared.

This 3-hour digital event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

This digital event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.

This full day event will be delivered via Zoom.

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.

A formal procedure will involve a hearing where an investigation has shown that the employee has a case to answer.

All workplace hearings must be conducted fairly in accordance with employment legislation and best practice. Failure to do so may result in a breakdown in workplace relationships and potentially employment tribunal claims.

This event covers legal and Acas best practice principles that apply to all types of hearings and explores the key differences in preparation and decision making for hearings relating to conduct, performance, or absence.

You will gain valuable understanding of the Acas Code of Practice, how to prepare for and run an effective hearing, how to deal with problems that might arise, dealing with appeals, and an understanding of legal requirements for notice.

We will explain the employees right to be accompanied and will also explore additional considerations when running hearings remotely.

This digital event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

• Day 1 - 19th of August 2024, 13:30 - 16:30
• Day 2 - 20th of August 2024, 13:30 - 16:30

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

Changing an employee’s terms and conditions may be necessary for business reasons, however doing so can present concerns for both the employee and employer. 

Poorly managed change can damage working relationships and failure to follow the correct procedures could put your business at risk of litigation. 

This event will help you understand your responsibilities as an employer when implementing changes to employment. It will outline the risks and benefits of the options available to you, allowing you to confidently make decisions and minimise any unintended consequences.

Managing discipline and grievance can be tough for everyone involved. It is important to ensure that the correct steps and procedures are followed at all stages as failure to do so can lead to unnecessary and costly litigation. 

Employers who do not follow the Acas Code of Practice on disciplinary and grievance procedures can face an uplift of 25% in any employment tribunal award.

Aside from the legal requirements, employers who manage processes effectively can help build working relationships, and foster healthier and more productive workplaces.

This event will explain the Acas Code of Practice on disciplinary and grievance procedures in detail and explore a real life case study to help put the knowledge and skills into practice.

It will explain the law and outline the correct steps to follow when managing discipline and grievance, as well explore informal approaches and the associated  positive impact these can have on the workplace.

It is important that all employee grievances are handled correctly. Failure to do so can lead to unnecessary and costly litigation. 

If an employer does not  comply with the Acas Code of Practice on disciplinary and grievance procedures, it could lead to an uplift of 25% in an employment tribunal award.

A well handled grievance can provide valuable insight, alerting employers to problems in the workplace and giving them the opportunity to resolve issues without further conflict escalating. 

As well as demonstrating the correct process to follow, this event will focus on emotional intelligence, relationship building, treating people fairly and establishing trust. 

The event will work through a fictional grievance, based on a real life scenario, it will show delegates how to:

• Distinguish the facts from emotion when receiving a grievance 
• Deal with issues with empathy, whilst staying on track to work towards resolution
• Follow the correct steps and procedures
• Work towards a better outcome
• Consider the wellbeing of the employee

It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

• Day 1 - 22nd of August 2024, 13:30 - 16:30
• Day 2 - 23rd of August 2024, 13:30 - 16:30

TUPE regulations determine employee rights when a business, or part of a business, is sold or changes hands. 

Understanding the regulations and associated good practice will help you better manage the process, avoid unnecessary (and sometimes costly) pitfalls and minimise potential stress and disruption.

This event will give you a clear explanation of the TUPE regulations, including employer responsibilities and employee rights. It will also provide you with practical tips on the process of conducting a business transfer, drawing upon current legislation and best practice.

NB: This course is not a substitute for those requiring in-depth legal consultation/advice.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

Managing underperformance can be uncomfortable at times and can therefore get overlooked. However, failing to address it can have a significant negative impact on an organisation and its employees, leading to lower productivity, poor employee engagement and increased absence. 

Where an employee’s performance consistently fails to reach the required standard, managers must be prepared to address the issue in a fair and consistent way and ensure that any disciplinary action is in line with the Acas Code of Practice. 

This event will help you understand the reasons for underperformance and its effects, and provide you with the skills to effectively identify, address and develop underperforming staff.

Performance management can help businesses achieve success by getting the best from their employees. This can be particularly important during difficult economic times. 

This 3-hour digital event will enable you to understand and effectively utilise performance management processes in the workplace.

In 2022 sickness absence rates in the UK rose to a record high. 
Latest figures from the Office of National Statistics reveal an estimated 185.6 million working days were lost due to sickness or injury, the equivalent to 5.7 days per year, per employee.

Developing a fair and consistent attendance policy can benefit the whole organisation. It helps employees understand what is expected of them and helps managers address underlying issues, leading to a healthier working environment, reduced absence levels and better employee retention.

This event will update you on the law and provide you with techniques to help manage absence in your workplace.

This digital event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

• Day 1 - 28th of August 2024, 09:30 - 12:30
• Day 2 - 29th of August 2024, 09:30 - 12:30

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.

This 3-hour digital event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

A formal procedure will involve a hearing where an investigation has shown that the employee has a case to answer.

All workplace hearings must be conducted fairly in accordance with employment legislation and best practice. Failure to do so may result in a breakdown in workplace relationships and potentially employment tribunal claims.

This event covers legal and Acas best practice principles that apply to all types of hearings and explores the key differences in preparation and decision making for hearings relating to conduct, performance, or absence.

You will gain valuable understanding of the Acas Code of Practice, how to prepare for and run an effective hearing, how to deal with problems that might arise, dealing with appeals, and an understanding of legal requirements for notice.

We will explain the employees right to be accompanied and will also explore additional considerations when running hearings remotely.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.

This course provides training and accreditation for you to:

• Become an internal mediator in your workplace
• Gain accreditation if you are already a workplace mediator 
• Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days.
The training runs from 09:30 - 16:30 each day and the dates are:

• Week One: 3rd, 4th & 5th September 2024
• Week Two: 11th & 12th September 2024

It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

• Day 1 - 3rd of September 2024, 09:30 - 12:30
• Day 2 - 4th of September 2024, 09:30 - 12:30

It is important that all employee grievances are handled correctly. Failure to do so can lead to unnecessary and costly litigation. 

If an employer does not  comply with the Acas Code of Practice on disciplinary and grievance procedures, it could lead to an uplift of 25% in an employment tribunal award.

A well handled grievance can provide valuable insight, alerting employers to problems in the workplace and giving them the opportunity to resolve issues without further conflict escalating. 

As well as demonstrating the correct process to follow, this event will focus on emotional intelligence, relationship building, treating people fairly and establishing trust. 

The event will work through a fictional grievance, based on a real life scenario, it will show delegates how to:

• Distinguish the facts from emotion when receiving a grievance 
• Deal with issues with empathy, whilst staying on track to work towards resolution
• Follow the correct steps and procedures
• Work towards a better outcome
• Consider the wellbeing of the employee

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.

This digital event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

• Day 1 - 4th of September 2024, 13:30 - 16:30
• Day 2 - 5th of September 2024, 13:30 - 16:30

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.

Changing an employee’s terms and conditions may be necessary for business reasons, however doing so can present concerns for both the employee and employer. 

Poorly managed change can damage working relationships and failure to follow the correct procedures could put your business at risk of litigation. 

This event will help you understand your responsibilities as an employer when implementing changes to employment. It will outline the risks and benefits of the options available to you, allowing you to confidently make decisions and minimise any unintended consequences.

TUPE regulations determine employee rights when a business, or part of a business, is sold or changes hands. 

Understanding the regulations and associated good practice will help you better manage the process, avoid unnecessary (and sometimes costly) pitfalls and minimise potential stress and disruption.

This event will give you a clear explanation of the TUPE regulations, including employer responsibilities and employee rights. It will also provide you with practical tips on the process of conducting a business transfer, drawing upon current legislation and best practice.

NB: This course is not a substitute for those requiring in-depth legal consultation/advice.

This 3-hour digital event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.

This course provides training and accreditation for you to:

• Become an internal mediator in your workplace
• Gain accreditation if you are already a workplace mediator 
• Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days.
The training runs from 09:30 - 16:30 each day and the dates are:

• Week One: 9th & 10th September 2024
• Week Two: 16th, 17th & 18th September 2024

In 2022 sickness absence rates in the UK rose to a record high. 
Latest figures from the Office of National Statistics reveal an estimated 185.6 million working days were lost due to sickness or injury, the equivalent to 5.7 days per year, per employee.

Developing a fair and consistent attendance policy can benefit the whole organisation. It helps employees understand what is expected of them and helps managers address underlying issues, leading to a healthier working environment, reduced absence levels and better employee retention.

This event will update you on the law and provide you with techniques to help manage absence in your workplace.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.

It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

• Day 1 - 10th of September 2024, 09:30 - 12:30
• Day 2 - 11th of September 2024, 09:30 - 12:30

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.

Managing discipline and grievance can be tough for everyone involved. It is important to ensure that the correct steps and procedures are followed at all stages as failure to do so can lead to unnecessary and costly litigation. 

Employers who do not follow the Acas Code of Practice on disciplinary and grievance procedures can face an uplift of 25% in any employment tribunal award.

Aside from the legal requirements, employers who manage processes effectively can help build working relationships, and foster healthier and more productive workplaces.

This event will explain the Acas Code of Practice on disciplinary and grievance procedures in detail and explore a real life case study to help put the knowledge and skills into practice.

It will explain the law and outline the correct steps to follow when managing discipline and grievance, as well explore informal approaches and the associated  positive impact these can have on the workplace.

It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

• Day 1 - 11th of September 2024, 09:30 - 12:30
• Day 2 - 12th of September 2024, 09:30 - 12:30

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

This digital event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

• Day 1 - 11th of September 2024, 09:30 - 12:30
• Day 2 - 12th of September 2024, 09:30 - 12:30

Performance management can help businesses achieve success by getting the best from their employees. This can be particularly important during difficult economic times. 

This 3-hour digital event will enable you to understand and effectively utilise performance management processes in the workplace.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

Managing underperformance can be uncomfortable at times and can therefore get overlooked. However, failing to address it can have a significant negative impact on an organisation and its employees, leading to lower productivity, poor employee engagement and increased absence. 

Where an employee’s performance consistently fails to reach the required standard, managers must be prepared to address the issue in a fair and consistent way and ensure that any disciplinary action is in line with the Acas Code of Practice. 

This event will help you understand the reasons for underperformance and its effects, and provide you with the skills to effectively identify, address and develop underperforming staff.

This 3-hour digital event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.

A formal procedure will involve a hearing where an investigation has shown that the employee has a case to answer.

All workplace hearings must be conducted fairly in accordance with employment legislation and best practice. Failure to do so may result in a breakdown in workplace relationships and potentially employment tribunal claims.

This event covers legal and Acas best practice principles that apply to all types of hearings and explores the key differences in preparation and decision making for hearings relating to conduct, performance, or absence.

You will gain valuable understanding of the Acas Code of Practice, how to prepare for and run an effective hearing, how to deal with problems that might arise, dealing with appeals, and an understanding of legal requirements for notice.

We will explain the employees right to be accompanied and will also explore additional considerations when running hearings remotely.

This digital event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

• Day 1 - 18th of September 2024, 09:30 - 12:30
• Day 2 - 19th of September 2024, 09:30 - 12:30

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

• Day 1 - 19th of September 2024, 09:30 - 12:30
• Day 2 - 20th of September 2024, 09:30 - 12:30

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.

This course provides training and accreditation for you to:

• Become an internal mediator in your workplace
• Gain accreditation if you are already a workplace mediator 
• Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days.
The training runs from 09:30 - 16:30 each day and the dates are:

• 23rd, 24th, 25th, 26th & 27th September 2024

TUPE regulations determine employee rights when a business, or part of a business, is sold or changes hands. 

Understanding the regulations and associated good practice will help you better manage the process, avoid unnecessary (and sometimes costly) pitfalls and minimise potential stress and disruption.

This event will give you a clear explanation of the TUPE regulations, including employer responsibilities and employee rights. It will also provide you with practical tips on the process of conducting a business transfer, drawing upon current legislation and best practice.

NB: This course is not a substitute for those requiring in-depth legal consultation/advice.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.

This digital event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

• Day 1 - 24th of September 2024, 13:30 - 16:30
• Day 2 - 25th of September 2024, 13:30 - 16:30

Performance management can help businesses achieve success by getting the best from their employees. This can be particularly important during difficult economic times. 

This 3-hour digital event will enable you to understand and effectively utilise performance management processes in the workplace.

This course provides training and accreditation for you to:

• Become an internal mediator in your workplace
• Gain accreditation if you are already a workplace mediator 
• Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days. The training runs from 09:30 - 16:30 each day and the dates are:

• Week One: 25th & 26th September 2024
• Week Two: 2nd, 3rd & 4th October 2024

In 2022 sickness absence rates in the UK rose to a record high. 
Latest figures from the Office of National Statistics reveal an estimated 185.6 million working days were lost due to sickness or injury, the equivalent to 5.7 days per year, per employee.

Developing a fair and consistent attendance policy can benefit the whole organisation. It helps employees understand what is expected of them and helps managers address underlying issues, leading to a healthier working environment, reduced absence levels and better employee retention.

This event will update you on the law and provide you with techniques to help manage absence in your workplace.

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.

Managing discipline and grievance can be tough for everyone involved. It is important to ensure that the correct steps and procedures are followed at all stages as failure to do so can lead to unnecessary and costly litigation. 

Employers who do not follow the Acas Code of Practice on disciplinary and grievance procedures can face an uplift of 25% in any employment tribunal award.

Aside from the legal requirements, employers who manage processes effectively can help build working relationships, and foster healthier and more productive workplaces.

This event will explain the Acas Code of Practice on disciplinary and grievance procedures in detail and explore a real life case study to help put the knowledge and skills into practice.

It will explain the law and outline the correct steps to follow when managing discipline and grievance, as well explore informal approaches and the associated  positive impact these can have on the workplace.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

This 3-hour digital event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

• Day 1 - 30th of September 2024, 13:30 - 16:30
• Day 2 - 1st of October 2024, 13:30 - 16:30

It is important that all employee grievances are handled correctly. Failure to do so can lead to unnecessary and costly litigation. 

If an employer does not  comply with the Acas Code of Practice on disciplinary and grievance procedures, it could lead to an uplift of 25% in an employment tribunal award.

A well handled grievance can provide valuable insight, alerting employers to problems in the workplace and giving them the opportunity to resolve issues without further conflict escalating. 

As well as demonstrating the correct process to follow, this event will focus on emotional intelligence, relationship building, treating people fairly and establishing trust. 

The event will work through a fictional grievance, based on a real life scenario, it will show delegates how to:

• Distinguish the facts from emotion when receiving a grievance 
• Deal with issues with empathy, whilst staying on track to work towards resolution
• Follow the correct steps and procedures
• Work towards a better outcome
• Consider the wellbeing of the employee

This digital event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

• Day 1 - 1st of October 2024, 09:30 - 12:30
• Day 2 - 2nd of October 2024, 09:30 - 12:30

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.

This 3-hour digital event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

This course provides training and accreditation for you to:

• Become an internal mediator in your workplace
• Gain accreditation if you are already a workplace mediator 
• Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days.
The training runs from 09:30 - 16:30 each day and the dates are:

• Week One: 8th & 9th October 2024
• Week Two: 15th, 16th & 17th October 2024

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.

Managing discipline and grievance can be tough for everyone involved. It is important to ensure that the correct steps and procedures are followed at all stages as failure to do so can lead to unnecessary and costly litigation. 

Employers who do not follow the Acas Code of Practice on disciplinary and grievance procedures can face an uplift of 25% in any employment tribunal award.

Aside from the legal requirements, employers who manage processes effectively can help build working relationships, and foster healthier and more productive workplaces.

This event will explain the Acas Code of Practice on disciplinary and grievance procedures in detail and explore a real life case study to help put the knowledge and skills into practice.

It will explain the law and outline the correct steps to follow when managing discipline and grievance, as well explore informal approaches and the associated  positive impact these can have on the workplace.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with practical and effective techniques to confidently plan and conduct difficult conversations with staff. 

You will also have opportunity to immerse yourself, within a safe role-play environment, to gain hands on experience of how to manage discussion around a range of uncomfortable subjects, including personality clashes, discipline and dismissal.

In 2022 sickness absence rates in the UK rose to a record high. 
Latest figures from the Office of National Statistics reveal an estimated 185.6 million working days were lost due to sickness or injury, the equivalent to 5.7 days per year, per employee.

Developing a fair and consistent attendance policy can benefit the whole organisation. It helps employees understand what is expected of them and helps managers address underlying issues, leading to a healthier working environment, reduced absence levels and better employee retention.

This event will update you on the law and provide you with techniques to help manage absence in your workplace.

This course provides training and accreditation for you to:

• Become an internal mediator in your workplace
• Gain accreditation if you are already a workplace mediator 
• Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days.
The training runs from 09:30 - 16:30 each day and the dates are:

• 14th, 15th, 16th, 17th & 18th October 2024

Getting it right at each stage of the employment journey is vital, not only for a good working relationship with employees, but also to avoid unnecessary pitfalls, that could lead to employment tribunal claims.

This event is essential for those who are new to HR. It covers the basics of employing people, from recruitment through to the end of the employment relationship, including relevant legislation and good practice.

This 3-hour digital event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.

It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

• Day 1 - 15th of October 2024, 09:30 - 12:30
• Day 2 - 16th of October 2024, 09:30 - 12:30

Recent research from Deloitte has found that poor mental health is costing UK employers £51bn a year, with the presenteeism, burnout and the impact of family members mental health being the largest contributors.

The research states that for every £1 spent on supporting their employee’s mental health, employers obtain on average £4.70 back on their investment in improved productivity.

Join Acas and experts from Mind, International Wellbeing Insights and Kilgannon & Partners as we explore mental health and stress at work and discuss practical steps to effectively manage and support positive mental health and wellbeing in your workplace.

One of the most challenging parts of managing performance is initiating conversations around sensitive topics.  Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.

Addressing sensitive and emotive issues, such as bullying and poor performance, in a balanced, calm, and consistent way is a valued skill. Utilising this skill in the workplace can help promote productivity, employee engagement and lead to an overall better managed workforce.

This event will provide you with effective techniques to enable you to confidently handle difficult conversations with employees.

It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

• Day 1 - 16th of October 2024, 09:30 - 12:30
• Day 2 - 17th of October 2024, 09:30 - 12:30

This digital event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.

This full day event will be delivered via Zoom.

This course provides training and accreditation for you to:

• Become an internal mediator in your workplace
• Gain accreditation if you are already a workplace mediator 
• Develop better conflict management and interpersonal skills for day to day relationship management 

The course consists of 5 units and will take place over 5 days. 

The training runs from 09:30 - 16:30 each day and the dates are:

• Week One: 21st & 22nd October 2024
• Week Two: 28th, 29th & 30th October 2024

It can be tough moving into management for the first time. This event will help prepare you for your new role.

You will learn about the role of a line manager, effective communication skills, managing absence and discipline and grievance issues, as well gaining an understanding of relevant employment law.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

• Day 1 - 22nd of October 2024, 09:30 - 12:30
• Day 2 - 23rd of October 2024, 09:30 - 12:30

This digital event will focus on the key skills needed to be an effective manager.

Exploring management styles and leadership techniques, we will address the importance of leading and motivating, as well as focusing on change management and having difficult conversations. We will also cover bullying, harassment, and performance issues.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

• Day 1 - 22nd of October 2024, 09:30 - 12:30
• Day 2 - 23rd of October 2024, 09:30 - 12:30

TUPE regulations determine employee rights when a business, or part of a business, is sold or changes hands. 

Understanding the regulations and associated good practice will help you better manage the process, avoid unnecessary (and sometimes costly) pitfalls and minimise potential stress and disruption.

This event will give you a clear explanation of the TUPE regulations, including employer responsibilities and employee rights. It will also provide you with practical tips on the process of conducting a business transfer, drawing upon current legislation and best practice.

NB: This course is not a substitute for those requiring in-depth legal consultation/advice.

Organisations with clear and well-structured performance management practices, alongside trained managers who are confident in monitoring and managing performance are likely to have more productive workplaces.
 
Businesses achieve the best results from their employees by equipping their line managers with the skills to assertively and effectively manage performance within an agreed framework of planned goals, objectives and standards.

Delegates that attend this event will gain an understanding of the essential techniques and approaches required to manage and support employee performance, whether through building on strengths or managing underperformance.